Installing and Configuring HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancement Software for Linux Overview... 2 Enhanced Multimedia Experience on an RDP Connection... 2 Extends USB Connectivity... 2 Hardware and Software Requirements... 2 Linux Codecs... 3 Installation... 3 Client side... 3 Server Side... 3 Configuration... 4 Known Limitations and Considerations... 4 Frequently Asked Questions... 5 For more information... 6
Overview HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancements software provides multimedia and USB device redirection to reduce the limitations sometimes associated with the VMware View 3.0 (or VDI) desktop experience. Enhanced Multimedia Experience on an RDP Connection Designed for HP Thin Clients running the ThinPro, ThinPro GT, or Debian Linux, HP RDP Enhancements improves audio and video performance over RDP connections. Extends USB Connectivity Enjoy access to USB-connected devices such as drive keys, local printers, and scanners by redirecting USB communication between the thin client and the data center. Hardware and Software Requirements Supported platforms Supported thin client platforms Supported Virtualization platforms for VDI Codecs (Pack#1) Multiple licenses may be purchased for a single download. Codecs (Pack#2) Multiple licenses may be purchased for a single download. VMware View 3.0 with Genuine Microsoft Windows XP Professional 32-bit guests Microsoft Terminal Services (Windows Server 2003) - Enhanced multimedia support only t5545 (ThinPro) April 2009 t5735 (Debian Linux) August 2009 t5725 (Must first download the latest image version 13, then apply add-on) August 2009 gt7725 (ThinPro GT) August 2009 VMware ESX WMV 7/8/9 WMA 7/8/9 MPEG-1 MP3 MPEG-4 part 2 (DiVX, Xvid, H.263) MPEG-4 part 10 (AVC, H.264) MPEG-2 AAC AC3 Broker support VMware View Manager 3.0 System requirements Required system memory 512 MB recommended (thin client) Required disk space Media player 512 MB Flash or greater (thin client) Protocol specifications Transport method RDP virtual channel Supported and tested USB devices (VMware View 3.0 environment) Download details Data encryption USB headsets w/microphone Windows Media Player 9/10 (hosted desktop) RDP encryption Cyber Acoustics AC-850, Microsoft LifeChat LX-3000, Logitech USB (Audio will come out of the headset for everything on the RDP session except for multimedia played with MMR.) USB printers HP LaserJet 1150, HP LaserJet 1300, HP DeskJet 5650 USB printers USB dongles Printing function supported on following printers: HP OfficeJet 9100, HP Color LaserJet 2840 USB parallel (Belkin F5U002), USB Serial (Belkin F5u257) HP RDP Multimedia and USB enhancements software available as add-on on HP.com beginning May 2009. Preinstalled on select thin client models (coming soon) 2
Linux Codecs Codec Pack #1 WMV 7/8/9 WMA 7/8/9 MPEG-1 MP3 Codec Pack #2 MPEG-4 part 2 (DiVX, Xvid, H.263) MPEG-4 part 10 (AVC, H.264) MPEG-2 AAC AC3 Installation Client side 1. Go to www.hp.com. From Customer Support, select Software & Driver Downloads. 2. Select See support and troubleshooting information for product: and type the model number of your thin client into the text box. 3. Press the Enter key or click >> to continue. 4. Locate and download Softpaq sp43456. Follow the instructions in the text file that accompanies the Softpaq to unbundle the compressed files. NOTE: Use management software, such as HP Device Manager or Alitiris, to complete the remaining steps: 5. Download the.hpk file to the HP ThinPro Thin Client. 6. Run fsunlock. 7. Run hpkg -i hptc-rdp-enhancements-4966.hpk. 8. Run fslock. 9. Reboot. Server Side NOTES: In VMWare View 3.0 environments that use View Manager 3.0 broker, please uninstall TCX Multimedia and USB redirection if you want to use HP RDP Multimedia and USB enhancements. If you install additional VMWare features after installing the HP RDP Multimedia and USB Enhancements software, the registry keys are cleared and the add-on is no longer functional. You will need to edit the Registry key, as shown in Error! Reference source not found. below. 1. Go to www.hp.com. From Customer Support, select Software & Driver Downloads. 2. Select See support and troubleshooting information for product: and type the model number of your thin client into the text box. 3. Press the Enter key or click >> to continue. 3
4. Locate and download Softpaq SP42356. Follow the instructions in the text file that accompanies the Softpaq to unbundle the compressed files. 5. Double-click HP RDP Multimedia and USB Enhancements (Server Side). 6. Follow the on-screen prompts to install the server-side components. When prompted, choose which components to install: Complete: This is the default; select this to install all components. Custom: This option allows you to choose which components (Multimedia Redirection, USB Redirection) to install. NOTE: USB Redirection is not supported under Windows Terminal Server. If running Terminal Server 2003, you will need to deselect USB Redirection when installing the server side component. 7. Restart the server to complete installation. Configuration On the thin client: 1. Open the Control Panel and select HP RDP USB Redirector Client. 2. Select the USB devices you want to share on the thin client: Check the Device Classes you want to redirect to the server To selectively share USB devices, select each device individually. Known Limitations and Considerations Multimedia The MPEG-4 file format, as defined by the MPEG-4 specification, contains MPEG-4 encoded video and Advanced Audio Coding (AAC)-encoded audio content. It typically uses the.mp4 extension. Windows Media Player does not support playback of the.mp4 file format. You can play back.mp4 media files in Windows Media Player when you install DirectShow-compatible MPEG-4 decoder packs. DirectShow-compatible MPEG-4 decoder packs include the Ligos LSX-MPEG Player and the EnvivioTV. Please refer to http://support.microsoft.com/kb/316992#34 for additional information. High-Definition (HD) video is not supported on t5545, t5725, t5735. Audio Cannot mute video over HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancement No sound from USB headset on multimedia applications. Use USB headset for voice applications only. Video Moving Windows Media Player from one display to another while using RDP Span mode will cause video to freeze. Start Windows Media Player on the display you want to use. Playing videos from USB devices is not supported. Cannot mute video over HP RDP MMR. USB USB Redirection is not supported under Windows Terminal Server. If installed on Windows Terminal Server 2003, a mapped USB device will show up on all user sessions. This is a security consideration. HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancement has control of the USB port on the thin client. No other application will have access to any USB ports unless Auto-Shared is 4
turned off after installation. Refer to the Configuration section, above. USB drive with EXT3 format may cause HP Virtual Client server to crash. USB keyboard causes device error when shared and unshared rapidly. Logitech QuickCam Communicate Deluxe causes session to terminates when redirected. This device is not supported. Frequently Asked Questions Q: I recently bought an HP t5545 which has HP RDP enhancements and codecs pre-installed. What do I need to do run it? A: You have everything you need to run HP RDP enhancements on your t5545. You do not need to download or buy anything else. Q: I bought an HP t5545 in December 2008. I understand that you have a solution now for multimedia redirection and USB redirection. How do I get it? A: Please download the required add-on from HP.com. This image contains both the HP RDP enhancements software as well as select codecs (pack#1) for the t5545. 5
For more information HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancement Software is part of the HP Virtual Client Essentials software portfolio. For more information, please visit www.hp.com/go/vce. To learn about the types of files you can (and can't) play in Windows Media Player, visit the Microsoft Web site at http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0071.mspx 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, Windows NT, and Windows XP are U.S. registered trademarks of Microsoft Corporation. 582088-001, June 2009