USER GUIDE Uila SaaS Installation Guide January 2016 Version 1.8.1 Company Information Uila, Inc. 2905 Stender Way, Suite 76E Santa Clara, CA 95054
USER GUIDE Copyright Uila, Inc., 2014, 15. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Uila is a trademark of Uila, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. Document Revisions Copyright Uila, Inc. 2014-16. All Rights Reserved. 2
USER GUIDE Date Version Number Document Changes 10/11/2015 1.8 New 1/30/2016 1.8.1 Minor revision Copyright Uila, Inc. 2014-16. All Rights Reserved. 3
USER GUIDE Table of Contents 1. Introduction... 6 1.1. Scope and Purpose... 6 1.2. Technical Support... 6 1.3. Architecture Overview... 7 1.3.1 Virtual Architecture... 7 2. Getting Started... 9 2.1 System Requirements... 9 3. User Registration... 11 Step 1 Go to Uila Web Site, http://www.uila.com/... 11 Step 2 Complete Registration Form... 12 Step 3 Receive Registration Confirmation... 12 4. Deploy Virtual Information Controller (vic)... 14 Step 1 Login to Portal.Uila.com... 14 Step 2 Download vic.ova... 14 Step 3 Login to vcenter... 15 Step 4 Deploy vic.ova in vcenter... 15 Step 5 Select vic.ova in from Download Location... 16 Step 6 Verify OVA Template Details... 16 Step 7 Accept Uila EULA... 17 Step 8 Choose Name and Folder Location... 17 Step 9 Select Uila Deployment Scope... 18 Step 10 Choose Cluster and Host... 19 Step 11 Select Datastore... 19 Step 12 Select Disk Format... 20 Step 13 Network Mapping... 20 Step 14 Enter vic Properties... 21 Step 15 Verify All Settings... 22 Step 16 Wait for Deployment Completion... 22 Copyright Uila, Inc. 2014-16. All Rights Reserved. 4
USER GUIDE Step 17 Power on vic... 23 5. Deploy Virtual Smart Tap (vst)... 25 Step 1 Start vst deployment... 25 Step 2 Go to Uila Dashboard... 25 Step 3 Select Configuration Option... 26 Step 4 Install vst... 27 Step 5 Install additional vsts.... 28 Step 6 Verify all vst deployment and Uila is in full operation.... 28 Copyright Uila, Inc. 2014-16. All Rights Reserved. 5
1. Introduction 1.1. Scope and Purpose This document describes the system requirements, installation and configuration steps for Uila Virtual Information Controller (vic) and Virtual Smart Tap (vst). It is assumed reader has already been familiar with and proficient in VMware installation, configuration and operation management. 1.2. Technical Support Uila software solutions are designed with ease of installation and simplified maintenance in mind. The Uila team is dedicated to exceed your expectations, and knows that any downtime is too much in today's competitive world. Our goal is to keep your applications running 24 hours a day, 365 days a year. We offer a simple and effective support program to meet your needs. Customers who purchase Uila products and are under a support contract will receive the following benefits: Unlimited support via email or phone call Free software minor release updates Free software major release upgrades You can reach Uila Support via Phone: 1-(408) 819-0775, or Email: Support@uila.com Between 8am - 5pm PT Monday - Friday (excluding major US holidays) Copyright Uila, Inc. 2014-16. All Rights Reserved. 6
1.3. Architecture Overview The diagram below shows the Uila Management and Analytics System architecture (UMAS) and its relationship with Uila Virtual Smart Taps (vst) and Virtual Information Controller (vic) monitoring VMs. 1.3.1 Virtual Architecture The core of Uila platform is a Big Data store and analytic engine that is designed from the ground up to scale- out to accommodate from small to large data center deployments with thousands of servers, to scale- in to record data in minute resolution, maintain history data while maintaining real time responsiveness. Built- in redundancy offers high availability, removes downtime, and reduces maintenance overhead. The Virtual Information Controller (vic) is the integration conduit to VMware vcenter. The vic retrieves your infrastructure configuration as a template to build Uila monitoring domain and to streamline deployment. The vic collects network, storage and compute performance metrics that are maintained by vcenter, combined with data from Virtual Smart Taps (vsts), and then transit to Uila Big Data store through an encrypted SSL channel. Copyright Uila, Inc. 2014-16. All Rights Reserved. 7
Virtual Smart Taps (vsts) are deployed in the host as a small foot- print and efficiently designed guest VM with embedded Deep Packet Inspection (DPI) technology to identify unique applications and their attributes. vsts measure application response time and collect network performance data in metadata form. No packet payload is examined and stored, thus removing the risk of exposing sensitive data. Copyright Uila, Inc. 2014-16. All Rights Reserved. 8
2. Getting Started 2.1 System Requirements Internet Browser for your monitoring console o o o Firefox, Chrome on Windows platform Safari, Firefox, Chrome on OS X platform Firefox, Chrome on CentOS, Ubuntu Linux platform VMware version requirements o o vsphere ESXi 5.x or higher vcenter Server 5.x or higher Uila Virtual Smart Tap (vst) requirements o o o Each of the hosts monitored requires one vst installed as a guest VM, with average single vcpu usage of 70 MHz, and Monitor Port Group average 200 kbps bandwidth, pre- allocated 1Gb memory required during installation and 500 Mb in run time 2Gb disk space required during installation and 500 Mb in run time Uila Virtual Information Controller (vic) requirements o Installed as a guest VM with single vcpu average usage of 275 MHz and Monitor Port Group average of 400 kbps network bandwidth vic s Virtual Resource allocation (depending on # of VM s monitored) is listed in Table below: Scope # of VM Monitored vcpu Virtual Memory Local Storage Small 0 ~ 500 VM 2 Cores 4 GB 8 GB Medium 501 ~ 1,000 VM 2 Cores 8 GB 8 GB Large 1,001 ~ 2,000 VM 2 Cores 16 GB 8 GB vcenter administrative access is required to make configuration changes, deploy and setup Uila vic and vst virtual machines. Copyright Uila, Inc. 2014-16. All Rights Reserved. 9
Network requirements o o o o Pre- allocate one IP address for each of the vst s, which can be either static IP address or allocated via DHCP, prior to deployment Pre- allocate one static IP address for vic prior to deployment Pre- configure your network to open TCP and UDP ports to allow communications between Uila sub- systems as illustrated in the chart below. If you are using Cloud UMAS and have firewall policy restrict external web site access, you need to add https://portal.uila.com/ as permitted site. Copyright Uila, Inc. 2014-16. All Rights Reserved. 10
3. User Registration For Uila Cloud / SaaS deployment, follow these steps to obtain your Login ID and Password credential. For Uila On-Prem deployment, please skip Step 1, and go to Chapter 4, Step 3. Step 1 Go to Uila Web Site, http://www.uila.com/ Click Free Trial located at the top- right of the homepage. Copyright Uila, Inc. 2014-16. All Rights Reserved. 11
Step 2 Complete Registration Form Complete your information, Click Register. Your registration will be sent to Uila for activation approval. Please record your Login ID and Password for future login to Uila Cloud. Step 3 Receive Registration Confirmation You will receive a welcome e- mail (see example below) from Uila with instructions to Login to Uila Portal. You may now proceed to install vic. Copyright Uila, Inc. 2014-16. All Rights Reserved. 12
Copyright Uila, Inc. 2014-16. All Rights Reserved. 13
4. Deploy Virtual Information Controller (vic) This section describes the step-by-step instruction to download, install and activate vic. Step 1 Login to Portal.Uila.com Enter Login ID and Password. Step 2 Download vic.ova A browser screen is displayed. Click Download to receive vic.ova to your local computer. Copyright Uila, Inc. 2014-16. All Rights Reserved. 14
Step 3 Login to vcenter Access to vcenter using your vsphere client. Enter vcenter Hostname or IP Address, your vcenter administrative User Name, and Password as follows: Step 4 Deploy vic.ova in vcenter Select Deploy OVF Template Copyright Uila, Inc. 2014-16. All Rights Reserved. 15
Step 5 Select vic.ova in from Download Location Browse to locate where you download and save the vic.ova file to, click Next. Step 6 Verify OVA Template Details Verify the vic software release # and other information. Click Next. Copyright Uila, Inc. 2014-16. All Rights Reserved. 16
Step 7 Accept Uila EULA Review and Accept Uila EULA. Click Next. Step 8 Choose Name and Folder Location Specify a Name and Location for the Deployment Template, Click Next. Copyright Uila, Inc. 2014-16. All Rights Reserved. 17
Step 9 Select Uila Deployment Scope Select the Small, Medium, and Large. click Next. Scope # of VM Monitored vcpu Virtual Memory Local Storage Small 0 ~ 500 VM 2 Cores 4 GB 8 GB Medium 501 ~ 1,000 VM 2 Cores 8 GB 8 GB Large 1,001 ~ 2,000 VM 2 Cores 16 GB 8 GB Copyright Uila, Inc. 2014-16. All Rights Reserved. 18
Step 10 Choose Cluster and Host Select the Host/Cluster location where the vic is to be deployed and click Next. Step 11 Select Datastore Select the Datastore for the vic VM and click Next. Note: if you have more than one Host you will be prompted to select the Host name where you plan to place the vic data store. Copyright Uila, Inc. 2014-16. All Rights Reserved. 19
Step 12 Select Disk Format Confirm Disk format, it is recommended to select the Thin Provisioning for more efficient use of storage. Click Next. Step 13 Network Mapping Select the network port group where you plan to have the vic communicate with vst then click Next. Note: If select vic port group is different from vst port group, contact your Network Administrator to ensure vic and vst port groups can communicate. Copyright Uila, Inc. 2014-16. All Rights Reserved. 20
Step 14 Enter vic Properties For SaaS deployment: Leave Portal.Uila.com unchanged. For On- Prem deployment: Enter IP Address or Name of UMAS that you assigned during UMAS deployment. Enter Login ID and Password that you created at Uila Registration. Complete all fields. Click Next. Copyright Uila, Inc. 2014-16. All Rights Reserved. 21
Step 15 Verify All Settings Review vic Properties. Click Finish to start deploying the vic. Step 16 Wait for Deployment Completion Copyright Uila, Inc. 2014-16. All Rights Reserved. 22
Step 17 Power on vic Locate the Cluster/Host where you deployed the vic, Select the vic VM, and click Power On the virtual machine under Basic Tasks. Depending on your VMware environment this process may take several minutes. Copyright Uila, Inc. 2014-16. All Rights Reserved. 23
If you open the Console for the vic VM you should see a blue screen like the image below when the VM is fully powered on: You may now proceed to deploy vsts. Copyright Uila, Inc. 2014-16. All Rights Reserved. 24
5. Deploy Virtual Smart Tap (vst) This section describes the step-by-step instruction to deploy vsts. Step 1 Start vst deployment Verify vic successfully installed is displayed in Step 3. Click Orange Button to start vst deployment Step 2 Go to Uila Dashboard Open Settings/VST Configuration Open the Host name where you plan to deployment vst Check the vswitch location for vst to monitor. Copyright Uila, Inc. 2014-16. All Rights Reserved. 25
Step 3 Select Configuration Option Enter configuration options. Click Apply. Copyright Uila, Inc. 2014-16. All Rights Reserved. 26
Step 4 Install vst Go to Please Select, Select Install. Wait for several minutes until you see a Green Active to indicate vst install completion and start to monitor network traffic activities on the selected vswitch. Copyright Uila, Inc. 2014-16. All Rights Reserved. 27
Step 5 Install additional vsts. Repeat Step 2 to 4. Step 6 Verify all vst deployment and Uila is in full operation. Select Uila Dashboard and you should see a familiar Uila Dashboard showing your overall data center application and infrastructure health in real time. Copyright Uila, Inc. 2014-16. All Rights Reserved. 28