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REDUCING THE COST OF INTERNATIONAL REMITTANCE THROUGH TECHNOLOGY THE CASE OF THE PHILIPPINES A Presentation by Rosalinda O. Nieva Deputy Director Core Information Technology Supervision Group

Presentation Outline Presentation Outline Remittance Highlights and Statistics Technological Developments Government Policy Initiatives and Strategies Challenges

REMITTANCE HIGHLIGHTS & STATISTICS

Workers Remittance and Compensation of Employees Received In US$ Million 25,000 20,000 15,000 10,000 5,000 India China Mexico France Philippines Spain Belgium Germany 0 2000 2001 2002 2003 2004 United Kingdom Lebanon Source: World Development Indicators 2006, World Bank Source: World Development Indicators 2006, World Bank

VOLUME OF OFW REMITTANCES in the Philippines US$ Million 12,000 10,000 8,000 6,000 4,000-0.32% 14.17% 10.05% 12.82% 25.01% 15.38% 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% 2,000 0-10.95% 2000 2001 2002 2003 2004 2005 1ST SEM '06 OFW Remittances Growth -5.00% -10.00% -15.00% Source: Source:

Modes of Remittances Modes of Remittances Formal Channels Banks Non-banks money transfer agencies/remittance companies (REMCO) Western Union, Money Gram Telephone companies (Smart Padala, G-Cash) Informal Channels Courier services ( Padala system) Door-to-door Handcarry by friends or relatives

Technological Developments in the Remittance Business

Technological Developments Technological Developments Introduction of Wireless ATMs to the rural areas Increase of Rural Banks/Coop Banks with E-banking Licenses Lower Costs of Internet Subscription

Technological Developments Technological Developments Mobile commerce (M-commerce) Smart Padala Globe G-Cash Internet-Based Transfers Wire transfers ACH transfers Cheque transfers

OFW/Sender SMART Padala Transaction Flow 1 OFW goes to REMCO to remit via Smart Padala. He fills-out an information sheet. Bank REMCO submits to BDO/Smart pertinent information. Note: Customer Care confirms information submitted by REMCO before beneficiary can activate the Smart Money on his celfone. 2 You have transferred 5,000 to 5577xxx 3 4 Beneficiary Beneficiary activates the Smart Money on his celfone (or gets a physical card). REMCO initiates request for assignment of the Smart Money number of the beneficiary. REMCO instructs and authorizes the debit of funds from its smart money mother card for credit to the beneficiary s smart money card. Beneficiary can now get cash from Cash Servicing Centers or ATMs (if with Card) You have activated your Smart Money. 5

G-Cash Remittance G-Cash Remittance 1 2 Philippines 3 You have received P 10,000 OFW/Sender OFW goes to REMCO to send G-cash to beneficiary REMCO REMCO instructs G-Xchange via webtool or SMS to transfer G- cash from its own wallet to the target number s wallet G-Xchange carries out the transfer (debit REMCO wallet; credit beneficiary wallet) and gives confirmation to REMCO of successful transaction Beneficiary is informed via SMS of the G-Cash remittance Beneficiary Beneficiary receives an SMS that he/she has received the G- cash Beneficiary can do the ff: 4 Merchant Buy goods/services in partner establishments Subscribers Transfer G-cash to other subscribers Accredited outlet Convert G-cash to cash

Internet-based remittance system Internet-based remittance system internet 1 OFW/Sender E-banking server Core banking server Beneficiary ATM Over the counter Debit card

Comparative Remittance Fees Comparative Remittance Fees Today: 13.5% Average cost of remittance Average cost of remittance Less than a decade ago: 20% Country Credit to bank Door-to-Door Pick-up G-Cash Smart Padala Account (Globe) USA USD 7-14 USD 12-16 USD 10-12 NA USD 6-8 Singapore SGD 2.5-5 SGD 7-15 SGD 10-20 SGD 2.45-3 SGD 8 Hongkong HKD 18-25 HKD 25-35 HKD 30-40 HKD 14-20 HKD 15.20 Taiwan NT 200-250 NT 250-300 NT 300-350 NT 150 NA

GOVERNMENT POLICY INITIATIVES AND STRATEGIES Executive Order No. 446 DOLE to coordinate and oversee various initiatives for OFWs Seeks to synchronize different government agencies programs for OFWs to serve the current development objectives of the government Creates a Technical Working Group and Sub-groups

INITIATIVES AND STRATEGIES to Reduce Remittance Fees Proposed Philippine-Japan Initiatives Allow money transfer companies (MTCs) to partner with Japanese banks in providing remittance services Interconnection of commercial and rural banks Installation of G-cash services in rural banks

BSP INITIATIVES BSP INITIATIVES M.B. Resolution No. 1389 dated 27 October 2005 Creation of four (4) Working Groups (WGs) to facilitate initiatives on improving the environment for OFW remittance flows Executive Committee shall steer the work of the WGs

BSP INITIATIVES BSP INITIATIVES Executive Committee Objectives: To reduce remittance costs to facilitate remittances through formal channels. To channel foreign exchange savings to microenterprise activities and other alternative financial instruments.

BSP INITIATIVES BSP INITIATIVES Working Groups: On Payments and Settlements System On Promoting Financial Savings and Investment On International Relations On Advocacy Campaign

BSP INITIATIVES BSP INITIATIVES WG on Payments and Settlements System Objectives: Formulate recommendations on how to improve the interconnectivity of remittance service providers in the Philippines with those abroad Explore domestic issues on payments and clearing systems Review existing banking regulations that affect the payments and clearing systems as well as the country s overall remittance environment

Challenges

Potential Obstacle to higher OFW Remittances R.A. No. 9160, as amended by R.A. No. 9194 (Anti Money Laundering Law) Covered institutions should report to the AMLC all covered and suspicious transactions within five (5) working days from occurrence thereof, unless the Supervising Authority prescribes a longer period not exceeding ten (10) working days. Covered transaction- a transaction in cash or other equivalent monetary instrument involving a total amount in excess of Five hundred thousand pesos (P500,000.00) within one (1) banking day.

Conditions imposed on M-commerce service providers Service provider to engage only licensed remittance companies supervised by the regulatory authorities Adopt a lower transaction cap of P100 thousand per month Transactions refer to electronic payment, ATM withdrawal, encashment through cash service outlets, transfer of funds and other similar type of transactions

Conditions imposed on M-commerce service providers Know your customer (KYC) procedures undertaken by m-commerce accredited establishments should satisfy the requirements of AML regulations Service provider to have access to all records and database of participating outlets Allow BSP to review the m-commerce system Give Anti-Money Laundering Council access to customer records