IBM Cloud Computing for SAP
Agenda IBM Strategy and Offering for Cloud Computing SAP Product Strategy Cloud Computing for SAP Customers IBM Cloud Solutions for SAP Customers 2
IBM Strategy and Offerings for Cloud Computing
Five co-existing cloud delivery models from IBM 1 Enterprise Data Center Private Cloud 2 Enterprise Enterprise Data Center Managed Private Cloud IBM operated 3 4 Enterprise A Hosted Private Cloud IBM owned and operated Enterprise B Enterprise C Shared Cloud Services 5 User User A B User D User C User E Public Cloud Services Enterprise Enterprise owned Mission critical High compliancy Internal network 3 rd party owned and operated (e.g. SO model) Standardization Centralization Security Mix of shared and dedicated resources Shared facility and staff VPN access Shared resources Elastic scaling Pay as you go Public internet Internal network Data resides within the customer firewall Data outside the customer firewall Source: IBM MI, Corporate Strategy, BCG analysis 4
One IBM Cloud Reference Architecture Web GUI Service Catalog Usage Based Accounting Cloud Operation Services Image Library Service Definition Manage- Ment BPaas SaaS PaaS IaaS SAP Tivoli Service Automation Manager Applications application application application Tivoli Monitoring IBM STG VMControl Heterogeneous Hypervisor Support Virtualized Infrastructure Server, Storage, Network Tivoli Usage and Accounting Smart Business Services cloud services delivered Smart Business Systems purpose-built infrastructure Cloud Standardized services on the IBM cloud Enterprise Data Center Private Cloud Private cloud services, behind your firewall, built and/or run by IBM Hardware Software Services Integrated Service Delivery Platform 5
SAP Product Strategy
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SAP Support for Cloud Computing SAP Note 1380654 describes the SAP support for Cloud. SAP Production is supported on Private Clouds for certified IT technologies: Hardware Virtualization technologies Operating systems SAP Production is currently not supported on Public Cloud environments 8
SAP Production Support by Cloud Delivery Models 1 Enterprise Data Center Private Cloud 2 Enterprise Enterprise Data Center Managed Private Cloud IBM operated 3 4 Enterprise A Hosted Private Cloud IBM owned and operated Enterprise B Enterprise C Shared Cloud Services 5 User User A B User D User C User E Public Cloud Services Enterprise Enterprise owned 3 rd party owned and operated (e.g. SO model) Mission Private critical Cloud High general compliancy SAP support for Internal Business network Suite Production Security for all certified infrastructure for SAP Standardization Centralization Internal network SAP Certified Mix of shared and Cloud dedicated resources Services Shared facility Supported and staff for VPN Business access Suite production Shared resources Public Cloud Currently not supported for SAP Business Suite production Elastic scaling Pay as you go Public internet Data resides within the firewall Data resides outside the firewall 9 T
Cloud Computing for SAP Customers
A typical logical SAP landscape before cloud Sandbox N+1 (Major Projects) N (Production Support) Off-Site Sandbox Pre-Dev Pre-QA Pre- Dev QA Training Production DR Train SCM SCM SCM SCM SCM SCM SCM CRM CRM CRM CRM CRM CRM CRM SCM CRM SCM CRM SRM SRM SRM SRM SRM SRM SRM SRM SRM SM/SLD SM/SLD SM/SLD Small DB (/ = 250GB per) Small DB (/ = 250GB per) Med or Large DB (50% production or copy) Med or Large DB (50% production or copy) Small DB (/ = 250GB per) Large DB (50% production or copy) Med or Large DB (50% production or copy) Large DB (copy of production) Large DB (copy of production)
Challenges for SAP customers Long install time 3-5+ full days, sometimes it even takes weeks if physical systems need to ordered Re-provisioning/move of SAP using SAP System-Copy 2-3+ full days Lots of non production sandboxes Dev system, test system, demo system, training system System are not de-provisioned, because of time-to-get-it-back SAP landscape is layered by multiple modules, multiplying complexity
The SAP logical landscape on a private cloud Dev SCM N (Production Support) QA SCM Production SCM Off-Site DR SCM Private Cloud (only when & what is required) SCM TSAM Controller CRM CRM CRM CRM CRM SCM SRM SRM SRM SRM SRM SRM Storage Array Fast Slower SM/SLD SM/SLD SM/SLD Small DB (/ = 250GB per) Large DB (copy of production) Image Library Small DB (/ = 250GB per) Large DB (50% production or copy) Large DB (copy of production) Large DB (copy of production) Large DB (copy of production)
SAP landscapes become Flexible, Dynamic, Cloud Data Centers with IBM Private Cloud Solutions Data Base IBM Böblingen Development Lab Experience SAP IT Services Install of DB2/Oracle Maintain DB2 Libraries Clone DB2 Before 1day ½ day 2-3 days After 12 min 8 min 20 180 min Unix OS Install OS 1 day 30 60 min SAP Basis Prepare Upgrade / Provide OS for SAP 2 3 days 40 200 min Add SAP App Server 1 day 10 min SAP System Refresh 1 4 days ½ - 3 min 14 => Set up SAP Systems fast => Only when and for as long as needed => Leverage a shared cloud pool in your data center
IBM Cloud Solutions for SAP Customers
SAP Cloud Deployment Solutions from IBM Deployment Model 1 2 3 4 Enterprise Enterprise Enterprise A Enterprise Enterprise B Data Center Data Center Enterprise C Managed Private Cloud Hosted Private Private Cloud Shared Cloud Cloud IBM owned and Services IBM oper ated operated 5 User User A B User D User C User E Public Cloud Services IBM Cloud Solutions & Offerings for SAP Customers IBM Tivoli Service Automation Manager IBM Service Delivery Manager IBM Cloudburst IBM SAP Private Cloud Implementation Services IBM Cast Iron IBM SAP Private Cloud Management GTS SAP hosted Cloud (hosted dedicated private cloud) GTS SAP Hosted Cloud (hosted shared private cloud) IBM Dev & test on the IBM Cloud use for SAP Dynamic Infrastructure IBM Systems Server & Storage, IBM Systems SW, IBM Tivoli, IBM DB2, IBM Systems Director, IBM VMControl 16
IBM Tivoli Service Automation Manager Helps companies reap the benefits of cloud computing, Lower cost of IT service delivery, Deliver a higher degree of standardization and automation By Providing The Service Management System for cloud computing Web 2.0 Cloud end-user & admin GUI Image management incl. save / restore VLAN Support Metering data for TUAM processing Request, deployments and management of IT infrastructure components for cloud: PowerVM, VMWare, KVM, and Linux on Power Systems, System x, and System z End user self service access to cloud computing resources and services Supports automated deployment of business applications like SAP Service Design Service Delivery Service Operatio ns Service Subscri ption Service Activati on ibm.com/software/tivoli/products/ service-auto-mgr/ 17
IBM CloudBurst TM 2.1 For SAP highest flexibility, efficiency and scalability for the IBM integrated service delivery platform - certified for SAP Available as Power/AIX or System x/linux based packages Both versions provide certified platforms for SAP applications Turnkey Cloud Solution (including basic set-up services) providing all features of Cloudburst 1.2 plus: Increased virtualization and system management capability VMControl for cross platform virtualization Management Storage Virtualization with SAN Volume Control Tivoli Service Automation Management 7.21 with VLAN Workload optimized, integrated, flexible,, built for purpose platform 18 => Out of the box support for SAP Landscape cloning Available with Power 7 or System x CPUs
PowerVM: Virtualization without Limits Number 1 choice for SAP on cloud environments Enterprise QOS virtualization capability with higher performance, more scalability, and enterprise security provides the best foundation for your cloud Drive systems to over 90% utilization Live Partition Mobility with VM s of any size up to the entire system that can easily move between your POWER6 and POWER7 systems (certified for SAP) Scales seamlessly from 1/10 of a core to 256 cores and can use all resources of the host server (visibility in SAP CCMS Monitoring) Dynamic changes to any IT resource without reboot (tested for SAP) Integrated storage virtualization for simplified provisioning, management of virtual servers and advanced virtual networking Secure by design with Zero common vulnerabilities exposures (CVEs) reported against PowerVM by US CERT or by MITRE Corporation.
Integrate SAP enterprise applications and data with cloud platforms and applications. Cast Iron Hybrid Cloud Integration Integrate cloud applications with on-premise applications Integrate cloud-to-cloud Leverage Cast Iron Systems hundreds of pre-built templates Eliminate expensive custom coding and completing cloud integration in days rather than weeks or longer Appliance, software, or cloud-delivered integration
IBM Smart Business Services IBM SAP Private Cloud Implementation IBM Service offering to implement the SAP Platform-as-a-Service on your new or existing infrastructure Cloud Services for SAP in 8 weeks or less Define, configure, and test Cloud Automation Processes for new, non-production, and production SAP systems Implement using Tivoli Service Automation Manager Rapid, template based, and customized to your specific requirements with future expansion capabilities IBM Private Cloud for SAP capabilities include Creation of SAP Images Instantiation of SAP Images (e.g. build Test from Production) Unattended SAP Installation and management Required Post-Installation steps to prepare usage System Refreshes Leverage your Infrastructure-as-a-Service With cloud services (Cloudburst) With existing virtualization (LPARs, Vmware, etc.) SAP NetWeaver Composition SAP PLM SAP SRM SAP NetWeaver Integration SAP Business Suite SAP SCM SAP CRM SAP ERP Industry Applications Complementary Applications Enhancement packages Enhancement packages Tivoli Service Automation Manager 21 Key Contact: Charles E. Kichler - kichler@us.ibm.com
IBM Smart Business Services Remotely managed services for SAP on your Private Cloud Features Expert applications management that leverages your existing Private Cloud infrastructure investments Expert SAP Basis support services Expert DBA support Services Expert OS and Cloud Infrastructure management services 24/7 around the global support Global help desk Global Change Management A scalable applications model that adjusts to your changing business needs A more predictable fee based service Helping you take advantage of topnotch management services Key Contacts: Robert Orshaw - rorshaw@us.ibm.com Brian Osterholt - osterholt@us.ibm.com Benefits Enables access to expert applications management without high overhead Helps reduce applications management costs by up to 50 percent Increases system reliability due to improved processes and technologies Shifts IT staff focus from applications support to business-performance tasks SAP Private Cloud Management onsite offerings include: Service-level agreements for applications and support Applications administration Database administration Cloud infrastructure and OS support 22
IBM Smart Business Services on the IBM Cloud SAP Platform as a Service SAP PaaS Capabilities Catalog of SAP base images Automated Cloud SAP system provisioning Automated SAP refreshes Cloud based SAP cloning Automated post clone processing Value to SAP Customers Reduce the cost of SAP Environments Reduce the cost of SAP Basis and DBA Support Reduce the complexity / chaos created by the proliferation of SAP development environments Reduce the cost, lead time and improve quality of SAP production management and other common tasks Delivers SAP environments via Private and public Clouds hosted by IBM and automates the most common labor intensive tasks associated with managing SAP environments Licenses: Customer owns SAP and DB licenses, IBM provides all other licenses OS, monitoring, security, Cloud mgmt, etc 23 Key Contacts: Robert Orshaw - rorshaw@us.ibm.com Brian Osterholt - osterholt@us.ibm.com
IBM Smart Business on the IBM Cloud: Smart Business Development and Test on the IBM Cloud Enterprise-class features for development and test Rapid access Self-service Web portal Pay-as-you-go pricing Security-rich environment Rich catalog of software images Ready for SAP dev/test deployments Get started today: ibm.com/services/us/igs/clouddevelopment/ Ask for a demo of SAP deployments: isicc@de.ibm.com 24
Further Information
Where to find further Information IBM Cloud Computing in general www.ibm.com/cloud Cloudburst http://www.ibm.com/ibm/cloud/cloudburst Tivoli Service Automation Management ibm.com/software/tivoli/products/service-auto-mgr/ IBM-SAP Solutions (in general and cloud solutions for SAP) www.ibm-sap.com www.ibm-sap.com/cloud IBM SAP International CC Q&A service: isicc@de.ibm.com Wolfgang.Knobloch@de.ibm.com 26