MARKETING
General Content
MARKETING - Concept - Business Orientation - Marketing Mix
MARKETING
PRODUCT VS MARKET ORIENTATION
MARKETING MANAGEMENT SCHEME Company Analysis of the Company Analysis of the Competition Marketing Management Analysis of the Consumer Competition Product Pricing Place Promotion Consumer Marketing Strategy
Marketing MIX
CONSUMER DECISION MAKING - Process - Types of consumer buying decision - Factors influencing consumer buying decision
CONSUMER DECISION MAKING
Consumer Decision- Making Process Cultural, social, individual and psychological factors Need recognition Information search Evaluation of alternatives Purchase Postpurchase behavior
Components of consumer decision making process: 1. NEED RECOGNITION
Components of consumer decision making process 2. INFORMATION SEARCH
Components of consumer decision making process 3. EVALUATION OF ALTERNATIVES
Components of consumer decision making process 3. POSTPURCHASE BEHAVIOR
Types of consuming buying decision Factors affecting level of involvement
Types of consuming buying decision Implications for the marketing manager
Factors affecting CONSUMER BUYING DECISIONS
Factors affecting consumer buying decisions SOCIAL
Factors affecting consumer buying decisions INDIVIDUAL
SEGMENTING AND TARGETING MARKETS - Markets - Segmentation - Criteria for segmentation - Bases to select for targets - Steps for segmentation - Strategies for segmentation - Positioning
MARKETS AND MARKET SEGMENTS
SEGMENTATION
CRITERIA FOR SUCCESSFUL SEGMENTATION
BASES COMMONLY USED TO SEGMENT CONSUMER MARKETS
STEPS IN SEGMENTING A MARKET Select a market or product category for study Choose a basis or bases for segmenting the market Select segmentation descriptors Profile and analyze segments Select target markets Design, implement, and maintain appropriate marketing mixes
STRATEGIES FOR SELECTING TARGETS MARKETS TARGETING STRATEGY ADVANTAGES DISADVANTAGES UNDIFFERENTIATED TARGETING CONCENTRATED TARGETING MULTI-SEGMENTED TARGETING Potential savings on production/marketing costs Company more susceptible to competition Concentration of resources Can better meet the needs of a narrowly defined segment Allows some small firms to better compete with larger firms Strong positioning Greater financial success Economies of scale in production/marketing Unimaginative product offerings Segments too small, or changing Large competitors may more effectively market to niche segment High costs Cannibalization
POSITIONING
MARKET RESEARCH - Roles - Uses - Steps
MARKETING RESEARCH
MARKETING RESEARCH Management Uses
MARKETING RESEARCH - Steps Problem/opportunity identification Planning the research design and gathering data surveys, scanned based, experiments Collect data Analyze data Prepare report Follow up
MARKETING STRATEGIES DIRECT MARKETING
Tendencies of Direct Marketing in Western U.S. Total number of farms Farms with Direct Marketing 2,500,000 2,000,000 1,500,000 1,000,000 500,000 0 4.5% 4.9% 5.5% 1992 1997 2002 2007 6.2% Source: http://www.agcensus.usda.gov/
Percentage of Total Sales for Direct Marketing in the Western U.S. 1997 2002 2007 State Value MD* Value MD* Value MD* AZ $3,288 0.17% $3,911 0.16% $5,247 0.16% CA $73,179 0.32% $114,356 0.44% $162,896 0.48% CO $6,611 0.15% $17,406 0.38% $22,584 0.37% ID $3,047 0.09% $5,889 0.15% $7,840 0.14% MT $1,942 0.10% $4,523 0.24% $6,321 0.23% NV $668 0.19% $1,606 0.36% $1,074 0.21% NM $3,819 0.24% $6,582 0.39% $11,193 0.51% OR $14,287 0.48% $21,411 0.67% $56,362 1.29% UT $6,269 0.71% $6,983 0.63% $10,098 0.71% WA $13,700 0.29% $34,753 0.65% $43,537 0.64% WY $849 0.09% $2,381 0.28% $3,025 0.26% U.S. $550,947 0.28% $812,204 0.40% $1,211,270 0.41% * $1,000 Source: http://www.agcensus.usda.gov/
Farmers Markets
Farmers Markets in the U.S. 7000 6000 6,132 5000 5,274 4000 4,385 4,685 3000 2000 2,410 2,746 2,863 3,137 3,706 Increased 16% 2009-2010 1000 1,775 0 1994 1996 1998 2000 2002 2004 2006 2008 2009 2010
In the State of Washington 140 Farmers Markets 102 (73%) in the Puget Sound Area Source: http://www.wafarmersmarkets.com/washingtonfarmersmarketdirectory.php
Community Supported Agriculture
Número CSAs en los EEUU Community Supported Agriculture (CSA) 3500 3000 3,300 2500 2000 1500 1,700 1000 500 0 60 761 1990 2001 2004 2010 Source: http://www.localharvest.org/
MARKETING PLAN
MARKETING MANAGEMENT SCHEME Company Analysis of the Company Analysis of the Competition Marketing Management Analysis of the Consumer Competition Product Pricing Place Promotion Consumer Marketing Strategy
The END Thank YOU Glad to Answer Questions