Virtual Environments for Corporate Education: Employee Learning and Solutions



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Virtual Environments for Corporate Education: Employee Learning and Solutions William Ritke-Jones CyberMations Consulting Group, USA CII BUSINESS SCIENCE REFERENCE Hershev New York

Table of Contents/ o Preface xv Section 1 Foundations Chapter 1 Using Virtual Worlds for Learning Lea Kuznik, University of Ljubljana, Slovenia Chapter 2 Application of Adult Learning Theory in Distance Learning 14 Mary Rose Grant, Saint Louis University, USA Chapter 3 Engagement, Immersion, and Learning Cultures: Project Planning and Decision Making for Virtual World Training Programs 36 Christopher Keesey, Ohio State University, USA Sarah "Intellagirl" Smith-Robbins, Indiana University, USA Chapter 4 Workplace Use of Web 2.0 Communication Tools and its Implications for Training of Future Communication Professional 50 Pavel Zemliansky, James Madison University, USA

Section 2 Applications Chapter 5 Desktop Virtual Reality Applications for Training Personnel of Small Businesses 69 Miguel A. Garcia-Ruiz, University of Colima, Mexico Arthur Edwards, University of Colima, Mexico Raul Aquino-Santos, University of Colima, Mexico Samir El-Seoud, Princess Sumaya University for Technology, Jordan Miguel Vargas Martin, University of Ontario Institute of Technology, Canada Chapter 6 Virtual Learning Environments for Manufacturing 89 Earned Manesh, Eastern Mediterranean University, Turkey Dirk Schaeffer, Georgia Institute of Technology, USA Chapter 7 Applied Training in Virtual Environments 110 Ken Hudson, Loyalist College, Canada Section 3 Designs and Measurements Chapter 8 Train the Trainer: A Competency-Based Model for Teaching in Virtual Environments 124 Mary Rose Grant, Saint Louis University, USA Chapter 9 Assessing 3D Virtual World Learning Environments with the CIMPLe System: A Multidisciplinary Evaluation Rubric 147 Sean D. Williams, Clemson University, USA Deborah M. Switzer, Clemson University, USA Chapter 10 Developing Digital Literacies in Second Life: Bringing Second Life to Business Writing Pedagogy and Corporate Training 169 DirkRemley Kent State University, USA Chapter 11 Facilitating a Hierarchy of Engagement: Corporate Education in Virtual Worlds 194 Paul R. Messinger, University of Alberta, Canada Xin Ge, University of Northern British Columbia, Canada Glenn E. Mayhew, Aoyama Gakuin University, Japan Run Niu, Webster University, USA Eleni Stroulia University of Alberta, Canada

Section 4 Connections Chapter 12 Using Role-Playing and Coaching in Virtual Worlds to Promote Team Transformation 218 William Ritke-Jones, CyberMations Consulting Group, USA Chapter 13 The New Company Water Cooler: Use of 3D Virtual Immersive Worlds to Promote Networking and Professional Learning in Organizations 233 Amelia W. Cheney, Appalachian State University, USA Richard E. Riedl, Appalachian State University, USA Robert L. Sanders, Appalachian State University, USA John H. Tashner, Appalachian State University, USA Chapter 14 -, Team Dynamics in Virtual Spaces: Challenges for Workforce Training, Human Resource Development, and Adult Development 247 Martha C. Yopp, University of Idaho, USA Allen Kitchel, University of Idaho, USA Chapter 15 Virtual Environments and Serious Games: Teaching Cross-cultural Communication Skills 264 K.A. Barrett, Distance Education Consultant, USA W. Lewis Johnson, Alelo, USA Section 5 Integrated Technologies Chapter 16 Corporate Education Goes Virtual: A Hybrid Approach to Experiential Learning 284 Natalie T. Wood, St. Joseph's University, USA Michael R. Solomon, St. Joseph's University, USA Greg W. Marshall, Rollins College, USA Sarah Lincoln, St. Joseph's University, USA Chapter 17 Digital Connections and Learning Styles 302 Julie Davis, Clarkson University and Texas Tech University, USA Letitia Harding, University of the Incarnate Word and Texas Tech University, USA Danna Mascle, Morehead State University and Texas Tech University, USA

Chapter 18 Intelligent Agents in Education 321 Mikail Feituri, Universita Telematica Guglielmo Marconi, Italy Federica Funghi, Universita Telematica Guglielmo Marconi, Italy Chapter 19 Blueprint for a Mashup: Corporate Education in Moodle, Sloodle and Second Life 342 Anna Peachey, Eygus Ltd., UK David Livingstone, University of the West of Scotland, UK Sarah Walshe, Open University, UK Compilation of References 358 About the Contributors 388 Index 398