Private/hybrid cloud management platform: HP Cloud Service Automation Neelam Chakrabarty Sr. Product Mktg. Manager Jan. 23, 2013
Customer challenges Speed innovation Enhance agility Improve financial management 2
Hybrid delivery for the future Traditional IT Evolving current state Future Information Applications Infrastructure Information Applications Infrastructure Information Applications Infrastructure Private cloud Information Applications Infrastructure Information Applications Infrastructure Traditional Information Applications Infrastructure Managed cloud Public cloud Traditional Private cloud Managed cloud Public cloud Dedicated Physical Homogenous Inflexible Disparate architectures Different management & security Inconsistent development environments Increased complexity Common architecture Converged management & security Open & standards based Develop once, run anywhere Flexibility & portability 3
HP perspectives for cloud and hybrid delivery Future Information Applications Infrastructure IT principles Unified management for traditional IT, private, public and managed cloud Heterogeneous computing environments offering choice and flexibility People, process and organizational issues are significant Traditional Private cloud Managed cloud Public cloud 4
Leading customers on the journey to the cloud Journey to the cloud Standardize & consolidate Virtualize and automate Self-service Infrastructure Self-service applications with full lifecycle management Become a service broker in a hybrid environment IT transformation to strategic service broker 5
Private/hybrid cloud Enterprise customer business needs Improve business and IT agility More responsive to LOB Reduce IT cost Reduce shadow IT Support new business opportunities 6
Private/hybrid cloud requirements User requirements Self-service portal for ordering IT services Service catalog of IT services Pre-defined services with optional settings End-user service management Hide the underlying complexity of the service architecture IT requirements Fully automated reduce OpEx Scalable platform IaaS, PaaS and SaaS Integrate with existing tools Common management tools Multi-tenancy and role-based access Monitor and manage services Tools for service development Compliance Improve quality/reduce errors Private and public services Showback/chargeback 7
Global financial services firm Transform to web-based self-service platform Objective Accelerate time-to-market Increase server utilization Achieve cost efficiencies and process standardization through cross-silo automation Results Reduced the delivery from 5 months to 2 hours Saved 12K man hrs from 8 hrs/server to zero Utilization up to 80% from as low as 3% before 1,500 servers deployed in first 9-months Broke server hoarding culture - 500 servers returned or reclaimed 8
NNIT transforms its service delivery Danish IT service provider focused on regulated industries Objective Create scalable infrastructure to support international growth Deliver new, added value services Reduce operating costs by automating processes Results Reduced validation costs by 80 percent Empowered IT staff to focus on unique and specific customer requirements Delivered standard processes, ensuring consistent deployment and compliance in tightly regulated industries 9
HP is leading the cloud management software industry HP is the only major player increasing market share in automation/cloud software 10
HP Cloud Service Automation helps customers Reduce service deployment from 4-6 months to minutes Increase server utilization up to 80% Save hundreds of man-hours Comprehensive, unified management Open, extensible architecture 11
HP Cloud Service Automation Enterprise-grade cloud service broker Highly automated service lifecycle management Easy-to-use, self-service portal Secure application services Highly available architecture Consume Service lifecycle Create Comprehensive, unified service management Manage multiple cloud environments Built-in monitoring and compliance Common management toolset Cloud management Open, extensible architecture Open, extensible architecture Multi-vendor hardware Multi-hypervisor Extensibility through API 12 Private and public cloud resources 1 Traditional Private cloud Managed cloudpublic cloud 1 may require additional HP products and/or professional services
HP Cloud Service Automation functional architecture Graphical service designer Cloud subscriber portal API CSA administration Service catalogs Approval management Cloud service delivery controller Subscription management HP or thirdparty tools Cloud service management CMDB Cloud resource integration Error logging Infrastructure management Application management 13 Physic al servers Virtual servers Storag e Network Applications Public service s
Cloud Service Broker Single management environment for all your cloud services HP Cloud Service Automation Users access all cloud services from one portal Order cloud services Manage cloud services Administrators manage all cloud services with a single tool Manage multiple VMware clouds Manage VMware, M/S Hyper-V and OpenStack KVM clouds Publish cloud services from multiple cloud environments into a single catalog Manage clouds based on virtual or physical servers VMware OpenStack KVM VMware HP Cloud Services Savvis Amazon 14 M/S Hyper-V Physic al Managed Services
Easy-to-use portal for ordering cloud services Self-service portal for business users Cloud services SaaS or PaaS Internal or public cloud resources 1 Physical or virtual servers Service catalog Browse and search services View service definition and options View service cost Order services Customize and order services View and modify services Service scheduling 1 may require additional HP products and/or professional services 15
Quickly create cloud service offerings Advanced tools make it easy to add services to your service catalog Graphical Service Designer Intuitive designer tool Flexible service design Re-useable design components Infrastructure and application service creation Cloud Maps Quickly create new cloud service offerings, often in less than an hour Repeatable, proven designs lower risk and assure optimized performance Save up to 200 staff-hours 16
Manage access to cloud services Multi-tenancy and role-based access control User access Role-based access Multiple organizations Custom log-in for each organization LDAP integration Email notification Service catalog management Global catalog Multiple catalogs per organization Approval policy per catalog Access control per catalog Servic Servic e Servic e Servic catalo e catalo e g catalo g catalo g g 17
Ensure access to your cloud environment Meet your SLAs with an enterprise-grade cloud solution Highly available architecture Cloud management environment continues to be available, even in the event of a failure Load balancer with session affinity optimizes performance Active /Active cluster configuration JBoss application cluster Oracle RAC cluster https CSP CSA JBoss Node 1 Web Server/ LB https CSP CSA JBoss Node 2 NODE1 Oracle RAC NODE2 18
Automate compliance for your cloud services Enforceable, ongoing compliance Policy definition Audit control and change logs Meet regulatory requirements (PCI, SOX, HIPPA, etc) Automated remediation HP subscription services to automate delivery of patch and compliance on physical/virtual assets and OS Immediate and accurate reporting Flexible, customized reporting Current and historical data Standard compliance reports 19
Ensure cloud service performance and availability Integrated performance and availability management Real-time visibility Monitor infrastructure, applications and networks in the cloud Support for over 100 types of IT components Lightweight, agent-less solution Proactive alerting and notification Powerful alerting capabilities allow you to identify and fix issues before they become problems Remotely monitor workloads and virtualization infrastructure Private and public cloud Monitor internal resources and public cloud services HP Cloud Services Amazon EC2 CloudWatch 20
Gain insight into your cloud environment Comprehensive real-time view of cloud services provides understanding of complex environments HP Universal CMDB Deep discovery of cloud environments Provisions and populates CMDB with new CIs Built from monitors Federation with CMDB to obtain CSA CIs 21
Simplify your IT management Private, public, managed and traditional IT Open, extensible architecture Integrate HP or third party tools Platform for growth Comprehensive, unified management Automation Performance and Availability Compliance Security Common tool set Leverage knowledge and experience across IT administrators Simplify vendor management Automation Security Performance and availability Cloud management Governance Open, extensible architecture Compliance Traditional Private cloud Managed cloudpublic cloud 22 1 may require professional services
Optional Capabilities Enhance your cloud management platform Secure cloud services Deliver secure services with network, application and VM security protection (HP TippingPoint CloudArmour) Detailed Chargeback/Showback Generate detailed cost usage based on providers (e.g., MOE, VMware) (Cloud Cruiser) Advanced service approval Implement advanced cloud service approval processes (HP Service Manager) Network cloud services Provision VLANs as part of a cloud service (HP Network Automation) Chargeback/Showback Measure and report usage of cloud services (HP Asset Manager) Policy-based workload mgmt Deploy and manage cloud services based on business policies (Adaptive Computing Moab) HP Cloud Services Deploy and manage services using HP s public cloud service (HP Cloud Services) Infrastructure services Manage and provision virtual and physical infrastructure (HP Matrix Operating Environment) DevOps Accelerate the release of applications from development to production (HP Continuous Delivery Automation) 23
Cost & Billing Management HP Asset Manager Get visibility into your costs Simple, cost-effective and extensible billing management solution for CSA Automatic generation of bills to end users cost centers Software Asset Management to track compliance for the deployed services IT service costing to understand the real cost of delivering the services Vendor management for external Cloud providers - Capture terms and conditions, measure business, evaluate performance, renew and optimize contracts 24
HP Cloud Service Automation optimizes resources Optional extension: Adaptive Computing Moab Increase utilization, decrease cost Automated resource allocation Dynamic resource scheduling Support for multiple private and public resource pools Auto-migration of services Service decommission 25
Managing database and middleware services Optional extension: HP Database and Middleware Automation Manage database and middleware from development through production, including process, configuration, and security governance Increase administrator efficiency by 30 percent to 60 percent Improve auditing, compliance and accountability Improves service level agreements (SLAs) Enables collaboration among administrators with the central catalog of standards and best practices Accelerates and streamlines application deployments 26
Assure business services for cloud services Optional extension: HP Business Service Management Monitor, report, optimize and anticipate Deliver better performing services by tracking service levels Anticipate issues before they impact business with predictive analytics Identify issues with universal event correlation and consolidation Reduce downtime with deep dive diagnostics of cloud providers Improve confidence with fast root cause analysis of security issues Gain insight to dynamic cloud services with an up-to-date run-time service model Mitigate risk against unexpected load spikes by sizing workloads on headroom factor 27
HP Cloud Maps Respond to new application requests in minutes versus months Quickly create new application environments, often in less than an hour Repeatable, proven deployments lower risk and assure optimized performance and SLAs Built-in disaster tolerance, compliance and lifecycle management Save up to 200 staff-hours* per application environment in design, development and deployment Accelerate the automation of business applications and fast-track the implementation of service catalogs HP Cloud Maps Prepackaged application templates integrate decades of expertise Create a rich catalog of application services ready for push-button deployment * Based on HP experience in customer engagements 28
Expanding choice with OpenStack technology Executing on HP Converged Cloud common architecture Structured, Unstructure d Monitoring, Security, Automation Servers, Storage, Network Traditional INFORMATION APPLICATIONS INFRASTRUCTU RE HYBRID DELIVERY Private Cloud Managed Cloud HP Converged Information INFORMATION APPLICATIONS INFRASTRUCTU RE INFORMATION HP Converged Management & Security APPLICATIONS HP Converged Infrastructure as a service INFRASTRUCTU RE Public Cloud INFORMATION APPLICATIONS INFRASTRUCTU RE HP OpenStack Services API Consistent, open APIs for hybrid cloud Flexible, plug-in technology to accelerate time-to-market Dynamic community & ecosystem Attractive economies of scale HP innovations increase OpenStack enterprise readiness Foundation for HP Cloud Services Core technology for CloudSystem KVM support & bursting 29
HP Services for Cloud Service Automation Accelerate your cloud design and deployment Lifecycle modules advanced functionality and lifecycle management capabilities IP Address Management Dynamic flex Foundation services jumpstart your private/hybrid cloud deployment Foundation Fixed price, fixed scope Basic product installation, single instance, out-of-the-box configuration Suitable for customers without well defined requirements Freeze & Thaw Service Manager integration Advanced Variable price (scope dependent) Custom scope (e.g. non-oob functions, integrations) Suitable for customer with specific requirements (which are not 100% catered for in the Foundation service) Management of Organizational Change (MOC) HP Cloud Maps Pre-packages templates and service designs for enterprise applications 30
Cloud Service Automation offers you: Highly automated service lifecycle management for private and hybrid cloud Comprehensive, unified cloud management platform Open, extensible architecture hp.com/go/csa 31
Sneak Peek into HP CSA 32
Thank you
Appendix
SFR Quotes: Time-to-market is a critical competitive differentiator for SFR Business Team s IT services offerings We chose HP Cloud Service Automation to reduce application and infrastructure provisioning times from months to hours to deliver our customers faster time to value. 35
NNIT quote With HP Cloud Service Automation we have a strong provisioning suite, a strong automation suite and this is what cloud is all about. 36
HP and OpenStack 4 th largest contributor to Folsom release* 2 nd largest employee contributor Platinum Member of OpenStack Foundation 2 directors on Board OpenStack Projects: o Nova (Compute) o Glance(Imaging Service) o Keystone (Identity) o Swift(Storage Service) Top OpenStack Contributors More information at www.openstack.org * By number of lines of code contributed 37