The Future of Testing: How Service Virtualization Changes the Game in Testing Complex Applications



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IBM Software, Rational The Future of Testing: How Service Virtualization Changes the Game in Testing Complex Applications The new frontier for quality management and testing Glyn Rhodes Chief Architect for Testing (IBM Rational)

Overview Today s complex applications provide a constant challenge for companies to balance the level of quality while ensuring rapid time to market. Development teams are delivering applications faster which is driving the need for change in the world of testing. This session will delve into these pressures and discuss the impact that service virtualization and continuous integration testing can have to improve quality, remove unnecessary costs, and reduce project risk. Agenda Looking back at the past Those were the days! Planning for flexibility Avoiding the big bang Wrapping up 2

40 years of technology

Are delivering today s cutting edge IT solutions php Ruby Java J2EE.NET C++ REST SOAP ios Android Windows Mobile COBOL PL/1 Fortran CICS IMS

Development and Testing Complexity is a top customer concern Application complexity is exploding: Mainframe (one interface) -> Client Server (a few interfaces) -> Web/SOA/Cloud apps (100 s of interfaces) Development and Test teams are getting larger and more geographically disperse Costs are escalating and quality is suffering Waterfall models and serial projects are out, agile and continuous testing are in A new approach is required to keep up! 5

Development and test challenges bring opportunities across the software development life cycle Challenges Quality Inadequate testing and test environments Opportunities Drive testing earlier, discover defects early when they are cheaper to correct Defect escapes Automate testing that matters freeing up resources for other value add activities Test data consistency Improve resource governance and control Cost Escalating labor costs Reduce infrastructure required to develop and test applications High cost of defect fixes Increase resource flexibility and availability Poor asset utilization Improve asset utilization Time To Market Long cycle times Provide rapid delivery of services Availability of resources Allow testing when only portions of the final solution are available Increase levels of testing 6

Agenda Looking back at the past Planning for flexibility changing the Game! Avoiding the big bang Wrapping up 7

Accelerating software delivery Customers Line of Business Software Development Operations Open Lifecycle Integration Transparency, Traceability, Analytics Accelerated Software Delivery Integrate 8 Collaborate Optimize

Test lifecycle scenario As a test manager, I want test automation to be easy to build from manual tests and easy to maintain so that we can reduce automation cost As an developer, I want to reuse a test automation framework so that I can spend more time developing Buy, adopt and gain momentum with quick success As an automation engineer, I want an easy to build, easy to use solution so that the automation is maintainable 9 As a business analyst/sme, I want to easily create test scenarios so that test coverage is increased. As a tester, I want manual regression tests to be automated so that I can do exploratory testing

The Godzilla Tester Integration testers require: Technical knowledge Test tools knowledge Business domain knowledge Testing knowledge Accelerate the learning process with a collaborative approach.

The new frontier for quality management and testing Combining IBM software solution capabilities to: IBM Solution for Quality Management and Testing Requirements Management collaborate in context with real-time test planning manage risk by testing smarter accelerate continuous delivery with automated testing that matters Deployment & Operations Application Lifecycle Management Design & Development Quality Management Test Data Management Security Testing Test Automation Service Virtualization achieve predictability with an integration first approach Performance Testing Integration Testing Functional Testing Changing the game! 11

Shift from testing to quality management from chaotic to optimized Quality Management Testing A technical investigation done to expose quality-related information about the product or service under test I have hundreds of testers & lots of automation, but all I do is find more defects. I don t have a testing problem, I have a quality problem. large global bank Systematic monitoring and evaluation of the various aspects of a product or service, to maximize the probability that target quality standards are being attained Optimization Prevention Proactive Repeatable Chaotic Catch Catch&&patch patch Ad-hoc Ad-hoctesting testing 0 Test Testplanning planning Test automation Test automation Collaborative Collaborative quality qualityassurance assurance Broader Broaderscope scope Security Security Compliance Compliance Accessibility Accessibility 1 2 Integration Integration test test Testability, Testability, maintainability maintainability Defined Definedpolicies policies and andquality qualitygates gates Automated Automated regression regression 3 Ent. Ent.Quality Quality Management Management Gap Gapanalysis analysis Risk Risk assessments assessments Process Process improvements improvements 4

Rational Quality Manager: centralized hub for managing quality Rational Quality Manager Test Planning Requirements Management Test Construction Test Execution Rational Requirements Composer Rational RequisitePro Worksoft Certify (SAP) 13 Rational Team Concert Team Collaboration Rational DOORS Functional Testing Defect Management Rational ClearQuest Reporting & Dashboard Performance Testing Integration Testing and Test Virtualization Rational Test Workbench (automated integration, functional and performance testing) Test Data Security and Compliance AppScan Optim

IBM Rational Test Automation: automated testing that matters Rational Test Workbench is a desktop solution that enables testers/developers to: Capture and model virtual services Test services and applications long before their user interfaces becomes available and do integration testing (SOA, BPM) Developers & Testers Rational Test Workbench Rational Performance Test Server Rational Test Virtualization Server is a server solution that: Provides a central environment to virtualize heterogeneous hardware, software and services to provide 24x7 testing capabilities Reduces infrastructure costs of traditional testing environments App Under Test Virtual Services can be built from the interface definition of the system for a wide variety of protocols, including HTTP, web services, SOA, JMS, TIBCO, IBM WebSphere MQ, Oracle, etc. Rational Performance Test Server enables Rational Test Workbench users to reuse test scripts to drive performance testing: Databases Mainframe Third-party Services Packaged apps,applications messaging services, etc. Can be used in combination with Virtual Services Probe for identification of system bottlenecks 14 Rational Test Virtualization Server

A better approach = integration testing + service virtualization 15

Planning for flexibility Innovation over Remediation Collaborate in context people and interactions over process and tools Embrace real time planning change is inevitable Employ traceability across the lifecycle measure impact of change and manage risk Share the responsibility of quality everyone contributes (analysts, programmers, testers) Automate testing that matters free up resources for value add activities Isolate defects at the source faster defect resolutions = shorter, more efficient iterations Adopt continuous integration testing - Get to Done Done faster; test applications end to end earlier Eliminate Agile s testing bottlenecks Service Virtualization to the rescue Faster time to market, increased quality, reduced costs 16

Agenda Looking back at the past Planning for flexibility Avoiding the big bang Service Virtualization to the rescue Wrapping up

What is Service Virtualization? Public Cloud Private Cloud Directory Identity Data Warehouse File systems Mainframe App Under Test Business EJB Partners Shared Services Messaging Services Enterprise Service Bus Capture Capture Model && Model App Under Test Routing Content Service Collaboration Providers Archives Third-party Services Portals Databases Mainframe applications Third-party Services Packaged apps, messaging services, etc. Virtual Services Heterogeneous Environments Service Virtualization enables you to create virtual services : Virtual Services simulate the behavior of an entire application or system during testing Virtual Services can run on commodity hardware, private cloud, public cloud Each developer, tester can easily have their own test environment Developer and testers continue to use their testing tools (Manual, Web performance, UI test automation) 18

What are we concerned with? Payload Formatter Schema Test Data Transport 19

Service Virtualization provides benefits across the software delivery life cycle Developer uses virtual services to unit test code on their workstation no elaborate environment required Define constrained systems and services for virtualization Unit Integration Development and Test teams uses virtual services for early stage advanced testing System System Integration Operability Operability Performance The full system or components of the system can be performance tested early in the cycle. Virtual services can be used when components are not available 20 User Acceptance Later in the cycle, final preproduction versions of services are swapped in as they become available. Final testing is done against real services

The Old World Quality Gate Requirements Big Bang Unit Tests Sys Tests UAT Multiple defects introduced at once More unknowns greater risk More expensive 21 OAT Performance

The New World Requirements Big Bang Accelerates testing Reduces costs Lowers risk Unit Tests Integration Tests Sys Tests Sys Tests UAT OAT Performance 22

Changing the Performance Test Model PREDICTIVE ASSESSMENT MONITORING ASSESSMENT Low Intensity Performance Testing (LIP) High Intensity Performance Testing (HIP) Incremental integration strategy defines HIP start point; focus of HIP is informed by LIP results

Service Virtualization listens to and captures the behavior and Physical Test Environment characteristics of back-end systems Listen / Capture Maintenance Constraints Server/ Web Services 2hr. access window Mainframe / MQ/CICS System Under Test Store Volume Constraints Capture & Model Smart Device / SD-IO Web Services Test Case Repository MQ/CICS Smart Devices Volume Constraints Database / JDBC JDBC 24 Virtual Environment

How would this work? Pass through route. MQ Exit is installed on the MQ Queue Manager. Directs inbound and outbound traffic for execution purposes. MQ Queue Manager Live System Queue Client that initiates transaction (or RIT) MQ Exit Intercepts message before it hits the inbound queue. MQ Exit Stub If stub is down, then MQ Exit directs message to Live system.

Building a System Model from Recorded Events Queue.A Queue.A.Reply Queue.B Clients Queue.B.Reply Application Servers Queue.C Queue.C.Reply 26

Synchronization Synchronization provides an interface for importing project assets, and mirroring updates to those assets. 27

Synchronization and Model Based Testing IS A PARTIAL DESCRIPTON OF: Model System ARE DERVIED FROM: CAN BE RUN AGAINST: Abstract tests Executable tests ARE ABSTARCT VERSIONS OF: 28

Incremental Testing Initial Stage: A single component can be tested in the context of an end to end environment, supplied by a set of virtualized components. Actual Component Virtualized Component 29

Incremental Testing As components are built: The same end to end tests can be run, replacing virtualized components with actual components. Actual Component Virtualized Component 30

Incremental Testing As components are built: This enables us to test downstream dependencies as they are built. Actual Component Virtualized Component 31

Incremental Testing When the system is complete: End to end testing can be carried out with fewer surprises and lower risk Actual Component Virtualized Component 32

Streamline your process with continuous integration & test Avoid time spent installing and configuring software just to discover basic build issues Smoke tests can be integrated as part of the continuous integration process through deployment automation and test virtualization Regression test results are made available to the entire team to shorten resolution Cloud Environment CRM Order Mgr Virtual Lab VM Manager Catalog Build Assets Product Increment App Server Virtual Machines Smoke Smoke Tests Tests Sandboxes Sandboxes Self-provisioning Self-provisioning

ROI Model Effort spent on stub creation and maintenance

Agenda Looking back at the past Planning for flexibility Avoiding the big bang Wrapping up realize the possible! 35

Service Virtualization allows you to Eliminate critical development and testing constraints by virtualizing IT resources Deliver realistic simulated development and test environments at a fraction of the cost Isolate defects and drill into their root cause Create automated regression test suites to reduce test cycle time and improve test coverage and quality Leverage Cloud services with Service Virtualization to minimize infrastructure set-up time and provide scalable, on-demand infrastructure Drive benefits across the entire application development and test lifecycle 36

The Vision 37

IBM quality management and testing solutions have demonstrated measureable results and business value Major telecom carrier Multiple test releases required additional test resources, increasing testing costs Solution: Virtualized services and created reusable test cases across multiple environments Results: Reduced testing time by 50%, saving $800K over 3 years Major U.S. insurer Recognized manual efforts insufficient for complex SOA and web services Solution: Agile middleware solution created to match the legacy systems functionality Results: Reduced testing by 95% to 2 hours; reduced rate filing validation by 94% to 320 hours 38 A leading global financial services firm with assets of over $2 trillion Many disparate legacy format to be migrated to next gen payments system Solution: Virtualized third-party systems otherwise unavailable for testing Results: Reduced manual testing from 10 days to 10 minutes, saving over $7 million to date Global manufacturer acquires competitor Migrate off rented infrastructure onto company s standardized middleware platform Solution: Virtualized critical, unavailable systems during migration Results: Fully integrated in 6 months 2 months ahead of schedule; saved significant rental costs and dependencies on third-party systems

www.ibm.com/software/rational/offerings/quality 39

www.ibm.com/software/rational/offerings/quality Copyright IBM Corporation 2011. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others. 40