MARKET ANALYSIS Worldwide Software 2012 2016 Forecast Summary Patrick Melgarejo IDC OPINION Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com The software marketplace continued growing even stronger in 2011 compared with 2010, since the financial downturn in 2008/2009. Worldwide packaged software revenue grew by 9.8% in 2011. Although 2012 is expected to show a market deceleration mainly impacted by Western Europe forecast performance, IDC is optimistic for the future as emerging regions (Asia/Pacific excluding Japan, CEMA, and Latin America) are expected to perform double-digit compound annual growth rate (CAGR) from 2011 to 2016. IDC believes that: 2011 was another uphill year not an indicator of future steady-state growth. 2012 is projected to grow at a slower rate than 2011. The recovery will continue at mid-single-digit growth levels throughout the forecast period (2012 2016). The software marketplace continues to undergo significant change, with opportunities (and challenges) in the areas of digital commerce, cloud utilization, platform as a service, Big Data, and consumerization, to name a few. Filing Information: June 2012, IDC #235326, Volume: 1, Tab: Markets Software Overview: Market Analysis
TABLE OF CONTENTS In This Study 1 Methodology... 1 Primary Markets Covered... 1 Vendor and Market Segmentation... 1 Geographic Regions... 1 Operating Environments... 2 Software Market Taxonomy... 2 Executive Summary... 2 The Packaged Software Market in 2011... 2 Worldwide Software Market Drivers, 2012 2016... 4 Situation Overview 8 Worldwide Software Market Performance in 2011... 8 Worldwide Performance in 2011 by Primary Market... 8 Application Development and Deployment... 8 Applications... 9 System Infrastructure Software... 9 Performance of Leading Vendors in 2011... 129 Top 50 Vendors' s of the Worldwide Software Market by Operating Environment... 129 Future Outlook 131 Forecast and Assumptions... 131 Forecast for the Worldwide Software Market... 138 Market Context... 141 Essential Guidance 143 Learn More 144 Related Research... 144 Forecast and Competitive Analysis Documents... 144 IDC Predictions Documents... 145 Other Related Research... 146 Appendix A: Worldwide Software Market Sizing and Forecast Methodology... 146 Historical Market Values and Exchange Rates... 147 Appendix B: Worldwide Software Market Forecast Summary Glossary... 148 What Is Packaged Software?... 149 General Functional Market Definitions... 151 Applications Market Definitions... 151 Consumer Applications... 151 Collaborative Applications... 152 Content Applications... 153 Enterprise Resource Management Applications... 155 Supply Chain Management Applications... 162 Operations and Manufacturing Applications... 162 Engineering Applications... 163 Customer Relationship Management Applications... 164 P #235326 2012 IDC
TABLE OF CONTENTS Continued Application Development and Deployment Market Definitions... 167 Structured Data Management Software... 167 Application Development Software... 172 Quality and Life-Cycle Tools... 174 Application Server Middleware... 175 Integration and Process Automation Middleware... 176 Other Development and Deployment... 182 Data Access, Analysis, and Delivery Software... 183 System Infrastructure Software Market Definitions... 183 System and Network Management Software... 184 Security Software... 185 Storage Software... 187 System Software... 191 Geographic Area Definitions... 193 Operating Environment Definitions... 193 P 2012 IDC #235326
LIST OF TABLES 1 Worldwide Packaged Software by Region and Primary Market, 2011... 4 2 Worldwide Packaged Software by Top 100 Vendors, 2009 2011... 10 3 Worldwide Packaged Software by Vendor, 2009 2011... 12 4 Worldwide Packaged Software by Vendor and Region, 2011... 37 5 Worldwide Application Development and Deployment Software by Top 50 Vendors, 2009 2011... 64 6 Worldwide Application Development and Deployment Software by Vendor, 2009 2011... 65 7 Worldwide Application Development and Deployment Software by Vendor and Region, 2011... 73 8 Worldwide Application Software by Top 50 Vendors, 2009 2011... 82 9 Worldwide Application Software by Vendor, 2009 2011... 83 10 Worldwide Application Software by Vendor and Region, 2011... 99 11 Worldwide System Infrastructure Software by Top 50 Vendors, 2009 2011... 115 12 Worldwide System Infrastructure Software by Vendor, 2009 2011... 116 13 Worldwide System Infrastructure Software by Vendor and Region, 2011... 122 14 Worldwide Packaged Software by Top 50 Vendors and Operating Environment, 2011... 129 15 Top 3 Assumptions for the Worldwide Software Market, 2012 2016... 131 16 Key Forecast Assumptions for the Worldwide Software Market, 2012 2016... 133 17 Worldwide Packaged Software by Primary Market and Region, 2011 2016... 138 18 Worldwide Application Development and Deployment Software by Operating Environment, 2011 2016... 140 19 Worldwide Application Software by Operating Environment, 2011 2016... 140 20 Worldwide System Infrastructure Software by Operating Environment, 2011 2016... 141 21 Worldwide Packaged Software by Region, 2007 2016: Comparison of June 2011 and June 2012 Forecasts... 142 22 Exchange Rates, 2003 2011... 148 P #235326 2012 IDC
LIST OF FIGURES 1 Worldwide Packaged Software by Primary Market and Region, 2011... 3 2 Worldwide Packaged Software by Primary Market, 2011 2016... 139 3 Worldwide Packaged Software by Region, 2011 2016... 139 4 Worldwide Packaged Software by Region, 2007 2016: Comparison of June 2011 and June 2012 Forecasts... 143 P 2012 IDC #235326
IN THIS STUDY This IDC study provides a comprehensive summary of the worldwide packaged software market for 2011 and a five-year revenue forecast by geographic region and operating environment through 2016. Vendor revenue and market share for more than 1,000 vendors are provided for 2011. Methodology This study, published annually, encompasses the entire packaged software market, with the applicable market segment elements outlined in the sections that follow. Appendix A describes the methodology used for the development of content, and Appendix B provides a glossary that offers detailed market definitions and explains how IDC defines packaged software revenue. In addition, please note the following: The information contained in this study was derived from the IDC Software Market Forecaster (SMF) database as of May 15, 2012. All numbers in this document may not be exact due to rounding. For more information on IDC's software definitions and methodology, see IDC's Software Taxonomy, 2011 (IDC #228020, July 2011). Primary Markets Covered The study presents revenue and shares for the following primary markets as well as worldwide totals: Application development and deployment (AD&D) Applications System infrastructure software (SIS) Vendor and Market Segmentation Geographic Regions With regard to software product demand, three distinct geographical regions are considered in each vendor's revenue: Americas Europe, the Middle East, and Africa (EMEA) Asia/Pacific (including Japan) (APJ) Each segment is defined in the software market glossary in Appendix B. 2012 IDC #235326 1
Operating Environments Market revenue and forecasts are also segmented by operating environment. Operating environments are defined collections of discrete hardware platforms and/or operating systems. The operating environments for this study are as follows: Mainframe Unix Linux and other open source Windows 32 and 64 Other (includes i5 and OS/400, other host/server, embedded, other single user, and hardware appliances) Each operating environment is defined in Appendix B. Software Market Taxonomy This study's software market glossary (see Appendix B), which is extracted from IDC's Software Taxonomy, 2011 (IDC #228020, July 2011), presents a functional view of the worldwide software market. IDC defines functional markets in terms of the features, functions, and attributes of the software package, not the problem being solved or the industry into which the software is deployed. In IDC's software market taxonomy, the worldwide software market is divided into 78 functional markets. The market information contained in this study is part of IDC's global software market coverage. The Related Research section of this study references companion IDC studies that go into greater detail and depth in analyzing individual software markets. Executive Summary The Packaged Software Market in 2011 Worldwide revenue increased from $295.7 billion in 2010 to $324.8 billion in 2011, an annual increase of 9.8%. Figure 1 illustrates 2011 software revenue by primary market and geographic region. 2 #235326 2012 IDC
FIGURE 1 Worldwide Packaged Software by Primary Market and Region, 2011 Source: IDC, 2012 Table 1 shows the 2011 revenue totals of the worldwide packaged software market by geographic region and primary market. The Americas (North America and Latin America) continued to account for over one-half (50.9%) of worldwide packaged software consumption. EMEA accounted for nearly one-third (32.7%) of worldwide revenue in 2011. Asia/Pacific (including Japan) accounted for the remaining 16.5% share of worldwide software revenue in 2011. 2012 IDC #235326 3
TABLE 1 Worldwide Packaged Software by Region and Primary Market, 2011 of Primary Market Americas Application development and deployment 38,939.0 50.3 Applications 81,094.0 51.8 System infrastructure software 45,191.2 49.7 Subtotal 165,224.2 50.9 EMEA Application development and deployment 26,434.2 34.1 Applications 51,388.6 32.8 System infrastructure software 28,274.9 31.1 Subtotal 106,097.7 32.7 APJ Application development and deployment 12,098.5 15.6 Applications 23,988.7 15.3 System infrastructure software 17,381.0 19.1 Subtotal 53,468.2 16.5 Worldwide Application development and deployment 77,471.7 100.0 Applications 156,471.2 100.0 System infrastructure software 90,847.2 100.0 Total 324,790.1 100.0 Source: IDC, 2012 The applications primary market continued to account for the largest portion of worldwide packaged software revenue, with 48.2% share in 2011 and up fractionally from 47.9% in 2010. SIS captured the second-largest share of worldwide revenue, at 28.0%, with AD&D contributing the remaining 23.9%. Worldwide Software Market Drivers, 2012 2016 After the downturn in 2009, the software market experienced a strong rebound in 2010. 2011, far from being the beginning of a moderate steady growth period, was an uphill year, reaching almost a double-digit growth rate. This year, in exchange, is forecast to be the beginning of the expected conservative but positive growing period that will be marked by a number of transformation trends. IDC published a number of prediction studies in late 2011 and early 2012 with analysts' views on the software market drivers in 2012 and beyond. Some key predictions excerpted from these documents are: Demand for digital commerce will outpace other enterprise software markets. On the B2C side, traditional retailers search for equilibrium between brick-and-mortar, online, mobile, and social commerce channels. In addition, we are seeing digital commerce growing beyond retail to other customer-facing industries, such as financial services. There is increasing demand for solutions 4 #235326 2012 IDC
for engaging with the customer in social, mobile, and online, new technologies that bring interactive marketing vendors to the fore. On the B2B side, supplier relationship management puts a premium on the formation and maintenance of business networks (e.g., a driver of the SAP acquisition of Ariba). Cloud monetization will become more sophisticated (beyond per user per month) as cloud applications mature. Current models leave value on the table or force customers to work in ways that don't really work. By 2012, about 83% of all net-new software firms coming to market will be provided as a service versus a packaged product (CD or download). Despite the differences between subscription-based SaaS and on-premise software paid for via perpetual license, many of the fundamentals of pricing and licensing remain the same; a metric is employed as a surrogate for value, a measure of use intensity or breadth of use is established, and the client is granted the rights to use the software for a duration of time. While we talk about on-premise software being licensed, and SaaS being provisioned, a license enables access in both cases. SaaS helps address many of the challenges that ISVs encounter with on-premise software, such as copy protection and user authentication. However, while user authentication and authorization can provision and manage access to SaaS when the service is priced per user, this doesn't address models that price based on other metrics, such as transactions or events. In 2012, businesses will move a portion of enterprise application seats to public cloud infrastructure, accelerating the wholesale model and growing the percentage of applications seats deployed on public cloud IaaS to about 2.4%. The chief customers for public cloud IaaS (hosting/provisioning infrastructure, storage, data services) have thus far been mostly commercial B2C companies, and starting in 2012, because of licensing changes on the part of ISVs and the desire for deployment flexibility on the part of user organizations, more enterprise apps (SAP, Oracle, Microsoft) will be running on public clouds. 2010 2011 saw consumer-centric firms (Zynga, Netflix, Dropbox, etc.) begin to scale on public cloud infrastructure, where many large SaaS firms (think of salesforce.com on Equanix) and ISVs building SaaS services (think of Network Associates) have been shifting for the past three to four years. This new flexibility makes it far easier for less specialized infrastructure providers to simply "certify the stack" on which applications will run with the software publisher rather than become specialists in the applications themselves, as the hosted application management (AM) providers have had to. 2012 will be the year of "putting the pieces together" for effective customer engagement. The combination of mobile, social, Big Data/analytics, and cloud provides the essential components that enable a comprehensive customer experience. However, the race to embrace the term customer experience will leave many vendors woefully incapable of providing more than a limited viewpoint on the topic based on their perspective and core competencies. Enduser organizations are in the process of stepping back and viewing their delivery of product and service from this customer-centric viewpoint. IT vendors are significantly downstream from the business process but are the lynchpin in implementations that can deliver on consistency and economies of scale. 2012 IDC #235326 5
Desktop and mobile application development and ecosystems will begin to converge in 2012; front-end platforms will continue to consolidate; web ecosystems will dominate. The success of smartphones introduced a new paradigm for developing and deploying applications that will have broad and farreaching implications for all application development tools and software architectures. The new paradigm, aside from its characteristic touchscreen user interface, relies on sets of granular applications, which individually carry fewer function points but utilize a variety of device sensors and a rich runtime with a notification architecture that connects to back-end cloud services. When compared with existing desktop or browser applications, this paradigm represents a rethinking of how applications are architected. Yet the model has proven its success as the number of devices that are able to run such apps is about to exceed the number of personal computers (Windows or Macintosh based) that are annually sold. In fact, the leading mobile app stores (Apple ios and Google Android) have now reached a combined portfolio of applications that exceed 1 million. This new paradigm will be lapping on the shores of desktop personal computer ISVs, first for consumer usage and eventually for enterprise usage beginning with 2012. The PC will begin a phase of rapid evolution leading to the mainstreaming of mobile application architectures and mobile development tools or, stated another way, to the convergence of mobile and desktop development. By the end of 2012, social will pervade middleware, application development tools, and life-cycle management. We've seen extraordinary adoption of social networks on the consumer Web Facebook has 800 million users, there are 200 million tweets per day, and LinkedIn has a market cap of nearly $7 billion. The social tidal wave is hitting the enterprise, and organizations have begun to implement enterprise social platforms initially in a somewhat protectionist mode but increasingly as a strategic initiative to better leverage their talent and intellectual capital, increase user productivity, and accelerate time to value. Everyone has a story about a customer problem or product failure that was resolved by an ad hoc team or an innovation that sprang into being, thanks to crowdsourcing. We're seeing huge deployments of enterprise social platforms large organizations adopting social platforms companywide for 100,000 employees. Security, economics, and openness will define the agenda for platform as a service. Most vendors will tell that their private platform-as-a-service revenue is at least an order of magnitude bigger than public cloud revenue. Of course some of this is because 2011 was the year of announcements about public cloud services from most leading platform vendors. Since most of these announcements will result in the general availability of public platforms for AD&D in 2012, this year is shaping up as a battleground for PaaS mindshare and market share. Big Data will materially impact a wide range of information technology. Leading database and data integration vendors will make inroads with Big Data products in 2012. Some of these products will augment or partially replace Hadoop or elements of Hadoop. Others will address other Big Data issues such as large-scale, in-memory computing and heterogeneous data support. In 6 #235326 2012 IDC
addition, the Big Data movement will propel support of Big Data in motion (message or stream based) as well as the current convention of data at rest. Ready access to valuable data from large stores will also enrich mobile offerings. In addition, Big Data technologies that include support for large unstructured and semistructured data will help drive a blurring in the distinction between structured data and content. This implies the need for text analytics and a way to dovetail with content management (CM). Customers will face confusing choices as virtualization, cloud system software, and infrastructure automation software converge. The line between virtualization, cloud system software, and infrastructure automation software will blur in 2012 as the majority of systems management monitoring, automation, and control software solutions now accommodate both virtual and physical environments. Virtualization has become widely accepted as an enterprise datacenter building block that provides the core platform for broader cloud architectures that feature end-user self-service automated provisioning, consumption-based metering, dynamic capacity optimization, and policy-based resource optimization. Private clouds will grow like gangbusters, one use case at a time. While vendors and customers debate the best architecture for building and operating cloud environments, demand for use case specific private clouds will grow like gangbusters as IT looks to implement self-service and resource pooling capabilities in order to control VM sprawl and improve business service levels. Given our previous prediction that customers will have a hard time deciding on the best cloud architecture to embrace on a broad scale, IDC expects that most private cloud implementations in 2012 will be built using modular greenfield strategies rather than executed as part of broad datacenter transformation initiatives. In 2012, self-serve infrastructure provisioning will become increasingly de rigueur for application development, test and QA teams, and internal IT staff but less so for the broader enterprise end-user community. Operational complexity will drive demand for predictive analytics and application performance management. Operational complexity in virtualized, scale-out, and cloud environments and composite Web-based application environments will drive demand for automated analytic performance management and optimization tools that can quickly discover, filter, correlate, remediate, and ideally prevent performance and availability slowdowns, outages, and other service-interrupting incidents. The need to rapidly sort through tens of thousands or even hundreds of thousands of alerts and events to quickly discover problems and pinpoint root causes far exceeds the capabilities of manual methods. To meet this growing need, IDC expects powerful performance management tools, based on sophisticated statistical analysis and modeling techniques, to emerge from niche status and become a recognized mainstream technology during the coming year. These analytics will be particularly important in driving increased demand for application performance management (APM) and end-user experience monitoring tools that can provide a real-time end-to-end view of the health and business impact of the total environment. 2012 IDC #235326 7
Consumerization of IT will create new management challenges and solutions. IDC's 2011 Consumerization of IT Survey of 490 CIOs, IT executives, and managers found that 41% of IT organizations already support end users' ipads and iphones. IDC expects that 2012 will see the deepening of penetration of ipads, iphones, and other consumer devices in many organizations. System management vendors already provide top-level management capabilities, such as the ability to wipe corporate data from a phone if the phone is stolen, covering ipads, iphones, and BlackBerry devices. But IDC expects that 2012 will be the year of business app integration as the rise of apps stores confronts IT with challenges about which to support and which to exclude. This situation will force systems management software vendors to provide management solutions that are aware of how the app store is to be integrated into existing service and problem management solutions. It will also require IT to work with customers and service provider partners as necessary to think about how those stores can best be integrated. The security implications as well as the change and configuration management challenges for managing these mobile devices will have to be addressed. See the Learn More section of this study for an extensive listing of IDC's predictions documents. SITUATION OVERVIEW Worldwide Software Market Performance in 2011 Table 2 shows a ranking of the top 100 worldwide software vendors by revenue and market share. Table 3 lists the worldwide software vendors in alphabetical order. A view of the key software vendors and their key market shares in the worldwide packaged software market by region is provided in Table 4. Worldwide Performance in 2011 by Primary Market Application Development and Deployment The AD&D markets include software products used for the development and deployment of applications. There are two major subdivisions of the AD&D primary market: Software products that full-time professional developers use to develop and deploy applications Data access, analysis, and delivery products that are end user oriented tools for ad hoc data access, analysis, and reporting 8 #235326 2012 IDC
In total, the worldwide AD&D software functional markets generated vendor revenue of $77.5 billion in 2011 a strong 11.5% increase from 2010 as shown in Table 5, which presents the top 50 AD&D vendors ranked in order of 2011 worldwide revenue. The top 50 AD&D vendors accounted for an 84.2% share of the total AD&D market in 2011. Table 6 provides a list of the leading vendors in the worldwide AD&D market in alphabetical order. The Americas (predominantly the United States) accounts for the largest share of AD&D revenue. As shown in Table 7, 2011 revenue for the Americas region was $38.9 billion, or a 50.3% share of the overall worldwide AD&D market total. EMEA was the second-largest market, with a 34.1% share in 2011, followed by Asia/Pacific, at 15.6%. Applications This market consists of both business and consumer applications. Business applications, in turn, consist of enterprise applications and nonenterprise business applications, such as collaborative, content management, authoring and publishing, and search and discovery applications. In 2011, the packaged applications market grew by 10.4% to $156.5 billion (see Table 8). Table 9 provides a list of the leading vendors in the worldwide applications market in alphabetical order. As illustrated in Table 10, the Americas consumes the largest share of applications software, accounting for a 51.8% share in 2011. System Infrastructure Software The total SIS market accounted for $90.8 billion in revenue for 2011, up 7.4% from $84.6 billion in 2010, as shown in Table 11. Table 12 provides a list of the leading vendors in the worldwide SIS market in alphabetical order. As in the other primary markets, the Americas accounted for the largest share of SIS consumption in 2011, at 49.7% of the worldwide total (see Table 13). 2012 IDC #235326 9
TABLE 2 Worldwide Packaged Software by Top 100 Vendors, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Microsoft 48,365.5 54,100.4 57,668.4 6.6 17.756 1 IBM 24,741.5 26,040.5 28,341.2 8.8 8.726 2 Oracle 20,942.9 23,330.4 26,316.0 12.8 8.102 3 SAP 12,223.2 13,333.8 15,538.6 16.5 4.784 4 Symantec 5,982.4 5,957.9 6,367.5 6.9 1.961 5 HP 5,754.3 6,002.1 6,131.4 2.2 1.888 6 EMC 3,898.0 4,353.1 4,884.9 12.2 1.504 7 CA Technologies 4,002.6 4,081.2 4,386.4 7.5 1.351 8 Adobe 3,195.3 3,752.3 4,156.3 10.8 1.280 9 VMware 1,905.3 2,669.1 3,509.3 31.5 1.080 10 Fujitsu 2,645.5 2,792.3 3,063.7 9.7 0.943 11 SAS 2,140.4 2,253.4 2,524.9 12.0 0.777 12 Intuit 2,098.0 2,186.1 2,456.5 12.4 0.756 13 Siemens 2,189.4 2,200.7 2,369.7 7.7 0.730 14 Infor 2,281.4 2,121.5 2,292.9 8.1 0.706 15 Dassault Systèmes 1,548.5 1,904.4 2,235.6 17.4 0.688 16 Autodesk 1,658.5 1,849.8 2,120.0 14.6 0.653 17 Salesforce.com 1,159.4 1,483.9 2,008.7 35.4 0.618 18 Intel Corp. 1,810.6 1,880.1 1,983.3 5.5 0.611 19 BMC 1,799.6 1,838.6 1,965.1 6.9 0.605 20 Hitachi 1,620.9 1,751.1 1,918.9 9.6 0.591 21 Sage 1,696.1 1,769.0 1,872.0 5.8 0.576 22 Cisco 1,635.7 1,749.6 1,796.9 2.7 0.553 23 Citrix 1,303.2 1,482.5 1,661.1 12.1 0.511 24 NEC 1,330.8 1,450.8 1,615.0 11.3 0.497 25 Activision Blizzard 1,412.0 1,391.2 1,501.7 7.9 0.462 26 SunGard 1,456.5 1,361.8 1,471.5 8.1 0.453 27 Synopsys 1,285.4 1,324.9 1,459.7 10.2 0.449 28 McKesson 1,249.8 1,263.7 1,357.9 7.4 0.418 29 Apple 1,116.8 1,223.1 1,355.4 10.8 0.417 30 NetApp 1,125.0 1,292.5 1,290.2-0.2 0.397 31 Trend Micro 1,019.2 1,081.8 1,208.7 11.7 0.372 32 ESRI 926.8 1,061.0 1,138.7 7.3 0.351 33 Attachmate 1,105.6 1,080.1 1,118.9 3.6 0.345 34 Cadence Design Systems 723.7 810.0 1,002.1 23.7 0.309 35 Teradata 727.7 865.2 989.7 14.4 0.305 36 OpenText 934.9 939.9 974.6 3.7 0.300 37 DATEV 916.3 906.9 974.2 7.4 0.300 38 PTC 783.2 848.0 966.3 14.0 0.298 39 Software AG 803.3 933.5 948.1 1.6 0.292 40 Red Hat 618.7 744.1 934.8 25.6 0.288 41 Mentor Graphics 731.0 810.0 905.8 11.8 0.279 42 Avaya Inc. 767.3 862.5 884.4 2.5 0.272 43 Nuance Communications Inc. 571.6 677.1 849.7 25.5 0.262 44 Quest Software 725.4 799.7 816.5 2.1 0.251 45 10 #235326 2012 IDC
TABLE 2 Worldwide Packaged Software by Top 100 Vendors, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Compuware 781.9 779.0 803.2 3.1 0.247 46 Electronic Arts 689.3 678.2 780.3 15.1 0.240 47 TIBCO 544.7 610.8 730.2 19.5 0.225 48 Cerner 556.9 595.8 701.3 17.7 0.216 49 Ansys Inc. 498.4 562.5 671.4 19.4 0.207 50 Informatica 473.5 554.7 667.7 20.4 0.206 51 Siemens Enterprise Communications 594.9 613.6 639.6 4.2 0.197 52 TOTVS 379.9 505.4 631.9 25.0 0.195 53 Intergraph 518.5 583.3 622.8 6.8 0.192 54 Kaspersky Lab 391.5 537.9 613.0 14.0 0.189 55 Google Inc. 484.8 530.7 595.3 12.2 0.183 56 Fidelity National 584.7 528.6 574.7 8.7 0.177 57 SWIFT 656.2 565.8 568.5 0.5 0.175 58 HDS 300.3 352.6 564.4 60.1 0.174 59 Kronos Inc. 453.8 523.5 551.7 5.4 0.170 60 Fiserv 502.2 517.6 542.1 4.7 0.167 61 ADP 461.4 482.7 523.9 8.5 0.161 62 FICO (formerly Fair Isaac) 508.2 505.5 517.4 2.3 0.159 63 Bentley Systems Inc. 451.0 476.0 514.1 8.0 0.158 64 Micros Systems 410.8 459.9 504.0 9.6 0.155 65 Verint Systems 461.3 469.4 496.4 5.8 0.153 66 Misys 756.6 422.1 492.4 16.7 0.152 67 Progress Software Corp. 501.6 495.9 490.1-1.2 0.151 68 Medical Information Technology (Meditech) 353.5 413.7 487.6 17.8 0.150 69 Acision 374.0 438.5 474.1 8.1 0.146 70 Constellation Software Inc. 275.7 379.3 468.9 23.6 0.144 71 Genesys Telecommunications Laboratories 404.3 430.5 456.8 6.1 0.141 72 NICE Systems 332.4 393.0 452.5 15.1 0.139 73 Pitney Bowes Software 367.2 383.3 448.7 17.1 0.138 74 Allscripts 238.0 320.6 436.8 36.2 0.134 75 UNIT4 364.4 379.3 418.2 10.3 0.129 76 Micro Focus 397.5 410.7 412.0 0.3 0.127 77 Blackboard 294.2 354.9 411.7 16.0 0.127 78 GXS 423.7 403.3 411.2 2.0 0.127 79 MicroStrategy 294.9 337.5 401.3 18.9 0.124 80 JDA Software 369.6 376.9 396.7 5.3 0.122 81 Epicor Software Corp. 425.3 447.8 390.3-12.8 0.120 82 Invensys 295.0 369.8 387.5 4.8 0.119 83 Aspect Software 378.8 371.3 384.7 3.6 0.118 84 Northgate Information Solutions 348.3 356.3 375.9 5.5 0.116 85 Ariba Inc. 264.0 303.5 374.8 23.5 0.115 86 Visma 238.5 283.9 374.5 31.9 0.115 87 Amdocs 332.2 340.9 371.9 9.1 0.114 88 Cegedim 374.0 366.5 371.4 1.3 0.114 89 2012 IDC #235326 11
TABLE 2 Worldwide Packaged Software by Top 100 Vendors, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Fidessa 302.2 329.9 366.1 11.0 0.113 90 Sophos 307.2 313.9 366.0 16.6 0.113 91 Unisys 338.6 338.5 360.2 6.4 0.111 92 Concur Technologies 249.0 296.3 358.5 21.0 0.110 93 CommVault 234.2 276.2 351.5 27.3 0.108 94 CompuGroup Medical 230.8 256.3 341.0 33.0 0.105 95 InterSystems Corp. 271.5 334.9 339.2 1.3 0.104 96 ACI Worldwide 285.4 300.1 338.2 12.7 0.104 97 Research In Motion 248.0 298.1 335.8 12.7 0.103 98 UFIDA 206.8 229.9 334.0 45.3 0.103 99 IntraLinks 140.5 183.5 329.1 79.4 0.101 100 Subtotal 198,851.3 215,982.2 237,656.9 10.0 73.172 Other 75,092.1 79,767.7 87,133.2 9.2 26.828 Total 273,943.4 295,749.9 324,790.1 9.8 100.000 Source: IDC, 2012 TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank /n software 4.5 4.7 5.0 6.3 0.002 852 1C 101.3 155.8 187.3 20.2 0.058 141 1Spatial 12.5 12.4 13.6 9.5 0.004 601 3D Systems 4.6 4.8 4.8-1.3 0.001 865 3i Infotech 18.3 21.0 21.8 4.0 0.007 463 3M 25.3 26.6 28.1 5.8 0.009 408 4CS 8.3 11.2 11.8 5.1 0.004 645 4D SAS 16.8 19.4 20.9 7.5 0.006 473 AAM Technologies 2.7 2.8 3.0 5.7 0.001 961 Abacus Research 22.7 23.4 28.3 21.1 0.009 406 ABB Ltd. 232.7 219.7 225.5 2.6 0.069 121 ABBYY 31.0 NA 0.010 390 ABC Systems 7.1 7.5 7.8 4.2 0.002 749 Abiquo 1.2 3.0 153.6 0.001 953 Able Commerce 3.8 4.0 4.2 5.4 0.001 892 Accela 11.1 11.3 12.3 8.9 0.004 634 Accellion 15.0 25.6 27.4 7.1 0.008 412 Accelops 1.5 5.5 266.7 0.002 830 Access Accounting 25.0 27.6 29.8 7.7 0.009 397 Accountpro 4.9 5.1 5.3 4.7 0.002 844 Accruent 20.1 20.6 21.6 5.0 0.007 466 AccuRev 8.6 11.1 11.5 4.0 0.004 653 ACI Worldwide 285.4 300.1 338.2 12.7 0.104 97 12 #235326 2012 IDC
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Acision 374.0 438.5 474.1 8.1 0.146 70 Acronis 112.3 125.3 130.9 4.4 0.040 176 Actiance (formerly FaceTime) 24.5 25.2 26.3 4.2 0.008 425 Actipro Software 3.7 3.9 4.1 6.3 0.001 900 Active Endpoints Inc. 12.0 19.2 20.5 6.7 0.006 479 ActiveState Software Inc. 3.0 4.0 4.1 2.5 0.001 903 Activision Blizzard 1,412.0 1,391.2 1,501.7 7.9 0.462 26 Actuate Corp. 126.6 124.7 126.5 1.4 0.039 183 Adaptive 3.2 3.5 14.3 308.0 0.004 586 Adaptive Computing 13.0 20.0 22.0 10.0 0.007 457 Aderant 24.5 30.0 34.6 15.4 0.011 370 Aditro 83.1 98.8 104.8 6.1 0.032 198 Admerex 2.4 3.5 4.0 16.7 0.001 907 Adobe 3,195.3 3,752.3 4,156.3 10.8 1.280 9 ADP 461.4 482.7 523.9 8.5 0.161 62 Advanced Computer Software 86.7 92.0 100.4 9.1 0.031 204 Advanced Data Exchange 8.2 7.5 7.9 5.2 0.002 746 Advanced Systems Concepts 14.1 15.7 20.4 29.6 0.006 481 Advent Software 234.0 256.9 298.0 16.0 0.092 106 Advizor Solutions 11.4 12.3 13.5 9.7 0.004 604 AFAS ERP Software 38.7 45.3 52.7 16.4 0.016 287 Agilense 0.3 0.3 0.4 16.0 0.000 1,138 Ahnlab Inc. 28.6 34.4 38.2 11.1 0.012 347 AKuP 1.5 1.7 2.1 27.4 0.001 1,020 Alcatel-Lucent 255.0 270.1 288.7 6.9 0.089 109 Aldata Solution 41.9 40.1 40.0-0.2 0.012 337 Alfabet 8.2 12.6 16.5 30.6 0.005 547 Allegro Development Corp. 20.0 19.8 23.8 20.0 0.007 441 Alloy Software 1.1 1.1 1.1 4.1 0.000 1,090 Allscripts 238.0 320.6 436.8 36.2 0.134 75 Almog Software Industries 2.1 1.9 1.6-12.6 0.001 1,055 Alpha Software 1.3 1.6 1.6-1.9 0.000 1,060 Alps System Integration 23.1 25.6 30.3 18.2 0.009 393 Altair Engineering Inc. 29.1 30.7 34.6 12.7 0.011 369 Alterian 49.3 51.0 54.4 6.8 0.017 282 Altibase 11.2 13.2 15.3 16.3 0.005 569 Altova 12.1 12.7 13.8 8.5 0.004 599 Amano Cincinnati 12.8 12.1 12.5 3.0 0.004 629 Amazon.com Inc. 67.5 118.4 213.2 80.1 0.066 128 Amdocs 332.2 340.9 371.9 9.1 0.114 88 American Software 49.7 45.0 59.2 31.4 0.018 273 ANGOSS Software International Ltd. 7.2 7.0 7.3 4.2 0.002 760 Ansys Inc. 498.4 562.5 671.4 19.4 0.207 50 AOL/Mapquest 72.0 65.4 50.8-22.3 0.016 295 Appcelerator 0.9 3.0 3.1 4.7 0.001 946 AppDynamics 0.7 6.0 757.1 0.002 804 2012 IDC #235326 13
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Appfluent Technology Inc. 5.3 4.9 5.6 15.0 0.002 827 APPGEN Business Software 12.0 12.5 13.1 4.9 0.004 617 Appian 36.5 52.9 42.7-19.3 0.013 327 Appirio 5.9 7.6 15.8 107.6 0.005 560 Appistry 3.2 4.1 4.8 16.0 0.001 864 Apple 1,116.8 1,223.1 1,355.4 10.8 0.417 30 Application Security Inc. 11.7 12.3 13.4 8.7 0.004 607 Applied Computer Services (Hasib) 5.8 7.6 13.9 83.0 0.004 597 Applied Materials 11.6 13.7 14.3 4.1 0.004 585 Applied Systems Inc. 94.1 61.2 66.4 8.4 0.020 257 Applied Voice & Speech Technologies 63.0 63.3 61.5-2.9 0.019 266 Aranda Software 10.7 13.9 18.9 35.4 0.006 506 Arcplan 29.5 33.4 36.8 10.3 0.011 354 Arena 7.1 9.7 5.8-40.5 0.002 822 Argo Data Resource Corp. 27.2 27.7 29.1 5.0 0.009 405 Argos Systems 0.6 0.8 1.2 53.8 0.000 1,087 ARI Network 13.4 14.5 14.6 0.8 0.004 583 Ariba Inc. 264.0 303.5 374.8 23.5 0.115 86 ASA International 9.9 10.1 10.7 5.8 0.003 671 Ascentis 11.1 5.7 5.4-5.5 0.002 839 ASCON 5.4 5.6 6.0 7.7 0.002 800 ASG 255.8 244.3 263.8 8.0 0.081 110 Asiainfo 41.0 53.2 63.9 20.1 0.020 262 Asianet TP 5.5 6.1 7.8 27.8 0.002 748 Aspect Software 378.8 371.3 384.7 3.6 0.118 84 Aspel 12.2 13.2 12.6-4.4 0.004 625 Aspen Technology 177.6 143.2 174.8 22.1 0.054 152 Aspera 4.7 5.7 6.0 5.6 0.002 801 Aspose 5.9 6.2 6.6 6.3 0.002 782 Asseco Group 142.7 151.6 143.6-5.2 0.044 168 Astea International 14.1 15.0 19.4 29.6 0.006 498 Asure 5.9 6.0 5.8-3.8 0.002 818 AT Kearney Procurement Solutions 12.9 16.8 17.0 1.7 0.005 537 Atari 28.2 26.1 22.0-15.4 0.007 456 Atego 15.0 7.5 9.0 20.0 0.003 706 Atempo 42.0 44.1 47.9 8.6 0.015 306 ATENA UsÅ ugi Informatyczne i Finansowe 6.2 9.1 8.6-5.3 0.003 723 Ateras 5.7 7.5 8.7 16.0 0.003 721 Atlassian 52.9 71.8 101.3 41.1 0.031 202 ATOSS Software 23.4 23.7 26.2 10.7 0.008 427 Attachmate 1,105.6 1,080.1 1,118.9 3.6 0.345 34 Attunity 16.0 16.8 16.5-1.7 0.005 548 Auraportal 5.9 8.5 8.6 1.2 0.003 722 Autodesk 1,658.5 1,849.8 2,120.0 14.6 0.653 17 Autotask 8.0 8.4 9.0 7.0 0.003 707 14 #235326 2012 IDC
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Auto-trol Technology 12.6 13.2 14.2 7.9 0.004 587 Avast Software 25.3 48.5 68.1 40.4 0.021 252 Avaya Inc. 767.3 862.5 884.4 2.5 0.272 43 AVEVA Group 171.3 177.2 191.7 8.2 0.059 139 AVG Technologies (formerly Grisoft) 195.1 205.3 206.7 0.7 0.064 129 Aviv Advanced Solutions 1.5 1.2 1.2-0.3 0.000 1,083 Awareness 5.5 7.1 9.5 32.9 0.003 694 Axios Systems 12.0 11.9 13.1 10.5 0.004 616 Axoft 5.6 5.8 5.9 2.1 0.002 808 Axway 200.1 206.1 225.1 9.2 0.069 122 Ayanova (Ground Zero Tech-Works Inc.) 2.6 2.7 2.8 5.1 0.001 966 B & L Associates 11.5 12.0 12.1 1.3 0.004 640 B2 Systems Inc. 4.3 4.3 4.6 6.7 0.001 872 Backbase 5.8 6.0 6.6 8.7 0.002 785 BackOffice Associates 3.8 4.2 4.4 6.3 0.001 882 Balabit 1.2 0.8 0.9 12.8 0.000 1,107 Barracuda 1.8 12.2 17.2 41.3 0.005 534 BAS 1.6 1.7 1.8 3.9 0.001 1,046 BasWare 87.9 93.1 102.3 9.8 0.031 200 BDSIC 1.7 2.0 2.2 9.6 0.001 1,012 BeaconIT Group 0.8 0.9 0.8-9.0 0.000 1,111 Beeline 5.8 6.0 5.6-6.7 0.002 828 Bematech 20.7 26.5 33.9 28.2 0.010 374 Benner Solutions 6.4 7.5 8.6 13.9 0.003 725 Bentley Systems Inc. 451.0 476.0 514.1 8.0 0.158 64 Beta Systems Software AG 63.6 53.9 43.5-19.3 0.013 324 Binarymission Technologies 0.8 0.8 0.9 6.3 0.000 1,103 Birdstep Technology 16.5 13.4 14.5 8.5 0.004 584 Bison 16.9 16.5 18.2 10.4 0.006 516 Bit 5.1 NA 0.002 851 Bitam 8.7 9.0 7.0-22.0 0.002 771 BitDefender 0.2 0.2 107.2 48,609.1 0.033 197 Biuro Projektowania Systemów Cyfrowych SA (BPSC SA) 8.2 8.7 8.9 1.7 0.003 714 Black Duck Software Inc. 14.4 19.0 25.8 35.8 0.008 429 Blackbaud 214.8 230.8 261.0 13.1 0.080 113 Blackboard 294.2 354.9 411.7 16.0 0.127 78 Blue Coat 2.1 4.2 4.4 3.1 0.001 886 BlueCielo ECM Solutions 6.7 6.9 7.5 8.8 0.002 754 BlueKiwi 2.5 4.2 70.0 0.001 895 BluePhoenix Solutions 38.9 38.1 29.3-23.0 0.009 402 Blueprint 7.7 9.4 11.0 17.0 0.003 667 Bluestripe Software 0.4 1.5 9.2 513.3 0.003 698 BMC 1,799.6 1,838.6 1,965.1 6.9 0.605 20 Bokesoft 42.0 48.2 57.5 19.4 0.018 276 2012 IDC #235326 15
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Bond International 30.8 28.6 40.2 40.3 0.012 336 Boothroyd Dewhurst 1.2 1.2 1.2-0.6 0.000 1,088 Bosch Software Innovations GmbH 5.2 6.4 6.9 7.8 0.002 775 BP Logix 4.0 5.0 5.5 9.1 0.002 832 BPL Telecom 5.2 5.8 6.0 3.6 0.002 802 BR Solutions 1.7 1.8 2.2 19.6 0.001 1,011 Bradmark Technologies Inc. 7.7 8.1 8.7 7.7 0.003 719 Brainloop Inc. 9.0 11.1 13.1 18.1 0.004 615 Brainshark 23.1 24.8 26.9 8.5 0.008 420 Brainzsquare 7.2 6.5 7.1 8.3 0.002 768 BravoSolution 51.0 12.2 13.3 8.5 0.004 610 Bravura 3.2 4.0 4.6 13.6 0.001 873 Brightcove 32.2 40.5 60.4 49.1 0.019 270 BRITC 6.7 7.4 8.7 17.4 0.003 720 Broadlane 15.3 15.9 16.8 5.2 0.005 540 BroadVision 25.9 17.9 14.0-21.4 0.004 591 Brooks Automation 168.0 224.3 215.4-4.0 0.066 126 Bsoft 4.3 4.9 5.9 19.4 0.002 807 BSP 30.9 33.2 35.6 7.2 0.011 360 Bull SAS 136.8 140.0 147.5 5.4 0.045 166 Bungee Labs 0.5 0.5 0.6 7.9 0.000 1,125 C2C 8.1 9.4 11.4 21.0 0.004 660 CA Technologies 4,002.6 4,081.2 4,386.4 7.5 1.351 8 Cactus Commerce 5.5 5.5 5.8 5.2 0.002 820 Cadence Design Systems 723.7 810.0 1,002.1 23.7 0.309 35 CADMEN 1.0 1.1 1.3 14.1 0.000 1,075 Calipso 2.0 2.2 2.3 4.7 0.001 1,005 Callidus Software Inc. 51.4 55.8 66.2 18.7 0.020 258 Calypso Technology 61.4 62.8 66.5 5.9 0.020 256 Cambar Software 5.2 5.5 5.8 5.4 0.002 821 Campus Management Corp. 25.2 26.4 26.6 0.8 0.008 422 Camstar Systems Inc. 10.0 10.3 10.6 3.3 0.003 673 Canon IT Solutions 12.6 13.8 15.6 12.8 0.005 565 CAS Software 30.7 33.6 38.0 13.1 0.012 350 Casewise 12.8 13.1 14.0 6.5 0.004 593 Cashtech Solutions 6.4 7.8 8.5 9.1 0.003 729 Caspio 1.7 2.7 3.6 33.3 0.001 926 CAST Software 35.0 38.0 42.4 11.7 0.013 330 Cav Systems 1.6 1.1 1.3 12.0 0.000 1,077 CCH 40.7 42.4 44.4 4.8 0.014 321 CCK Financial Solutions Ltd. 0.9 1.2 1.4 17.4 0.000 1,069 CDB 9.2 10.0 10.8 8.1 0.003 670 CDC Corp. 175.7 161.7 154.8-4.3 0.048 161 CDNetworks 2.0 2.6 3.0 15.6 0.001 954 Cegedim 374.0 366.5 371.4 1.3 0.114 89 Cegid 181.9 181.9 186.8 2.7 0.058 142 Centric Software 8.3 16.6 19.9 20.0 0.006 490 16 #235326 2012 IDC
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Century Software 1.2 1.4 2.4 76.0 0.001 998 Ceridian 67.0 68.6 71.8 4.7 0.022 240 Cerner 556.9 595.8 701.3 17.7 0.216 49 Cezanne Software 8.1 8.4 13.4 59.4 0.004 605 CFEngine 2.0 NA 0.001 1,029 CGI Information Systems 107.8 113.1 126.8 12.1 0.039 182 Chang Yi 11.2 13.3 15.6 16.9 0.005 564 Channel Advisor 13.8 20.7 21.8 5.2 0.007 464 Chase Cooper 14.8 15.1 16.0 6.3 0.005 554 Check Point Software Technologies 356.2 359.5 327.4-8.9 0.101 101 Ciel 3.5 4.8 2.7-42.6 0.001 974 Cimatron 20.7 21.9 24.9 13.4 0.008 435 Cincom Systems Inc. 83.0 87.1 75.9-12.9 0.023 239 CiRBA 7.0 9.4 12.2 29.4 0.004 636 Cisco 1,635.7 1,749.6 1,796.9 2.7 0.553 23 Citrix 1,303.2 1,482.5 1,661.1 12.1 0.511 24 Civica 118.9 123.6 133.8 8.2 0.041 174 Clear Methods Inc. 0.5 0.7 0.8 16.0 0.000 1,115 Cleo 4.6 4.8 5.0 5.3 0.002 853 Click Commerce Inc. 33.5 14.0 15.3 9.5 0.005 570 ClickSoftware 43.5 52.0 63.8 22.5 0.020 264 Cloudera 1.6 2.0 2.3 14.3 0.001 1,004 CMstat 1.0 1.1 1.1 7.2 0.000 1,091 CNC Software Inc. 9.6 9.7 9.8 1.0 0.003 691 CodeJock Software 0.6 0.6 0.7 6.3 0.000 1,120 Codemesh 0.5 0.7 0.8 16.0 0.000 1,116 Cognology 2.7 4.0 4.6 14.1 0.001 875 Coheris 16.9 16.2 14.1-13.2 0.004 590 CollabNet 27.9 33.1 36.0 8.8 0.011 358 Comarch SA 24.4 30.6 34.1 11.4 0.010 373 Comax 3.2 4.0 5.1 28.4 0.002 848 CombineNet 7.7 8.7 9.2 5.8 0.003 697 Communispace 35.0 45.1 59.9 32.7 0.018 272 CommVault 234.2 276.2 351.5 27.3 0.108 94 ComOps 1.9 2.4 2.7 14.8 0.001 973 Component Factory Pty. Ltd. 0.3 0.4 0.4 6.3 0.000 1,139 ComponentArt 2.0 2.1 2.2 6.3 0.001 1,008 ComponentOne 15.2 15.9 16.7 5.3 0.005 541 ComponentSpace 0.8 0.8 0.9 6.3 0.000 1,104 Composite Software 12.7 13.3 20.5 53.7 0.006 480 Comptel 7.1 8.7 10.0 15.4 0.003 690 CompuGroup Medical 230.8 256.3 341.0 33.0 0.105 95 Computacion en Accion 7.3 8.1 7.9-3.5 0.002 745 Computational Engineering Intl. Inc. 1.5 1.5 1.6 6.7 0.001 1,053 Compuware 781.9 779.0 803.2 3.1 0.247 46 Comverse 28.0 33.8 38.2 13.0 0.012 346 2012 IDC #235326 17
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Concur Technologies 249.0 296.3 358.5 21.0 0.110 93 Consensus 0.8 0.8 0.9 12.7 0.000 1,102 Consona 124.5 132.7 140.6 6.0 0.043 170 Constellation Software Inc. 275.7 379.3 468.9 23.6 0.144 71 Contour Components 1.1 1.2 1.2 6.3 0.000 1,081 Convergys 315.3 292.2 307.2 5.1 0.095 105 Cordys 24.4 39.5 45.4 14.9 0.014 312 Coremedia 14.5 14.6 15.1 3.3 0.005 573 Coretech-Diva 1.5 1.8 3.2 79.0 0.001 942 Cornerstone OnDemand 6.5 6.7 70.6 959.7 0.022 244 Correlsense 3.6 7.5 7.9 5.3 0.002 743 Cosmocom 1.4 1.7 2.0 12.8 0.001 1,032 Courion Corp. 19.3 20.8 22.1 6.0 0.007 455 Coverity 32.0 39.7 52.0 31.0 0.016 291 Creawor 8.4 9.8 11.6 17.6 0.004 650 Critical Path 70.1 65.2 52.8-19.1 0.016 286 Crown Computing 6.6 6.1 7.0 15.0 0.002 773 CS&S 62.9 69.4 81.3 17.2 0.025 230 CS2C 3.5 2.9 3.2 10.4 0.001 944 CSB-System 19.4 20.7 22.3 7.8 0.007 451 CSC 30.6 35.8 41.1 14.7 0.013 332 Curl Inc. 2.6 2.6 2.9 10.3 0.001 964 Cyberdime 4.0 4.4 4.8 9.1 0.001 863 CyberOne 2.2 NA 1,154 Cybozu Inc. 37.9 38.4 39.4 2.5 0.012 343 Daptiv 15.9 17.9 24.0 34.1 0.007 440 Dart Communications 0.6 0.6 0.6 6.3 0.000 1,122 Dassault Systèmes 1,548.5 1,904.4 2,235.6 17.4 0.688 16 Data Expedition 0.4 0.5 0.5 5.1 0.000 1,126 Data Foundations Inc. 2.0 2.6 3.1 15.9 0.001 952 Data Global (formerly GFT Inboxx) 7.7 8.2 8.8 7.3 0.003 715 Data I/O 5.3 7.4 7.9 6.8 0.002 744 Data Streams 3.3 3.9 4.4 11.0 0.001 887 DataCore Software 33.5 28.9 31.8 10.0 0.010 383 DataLever Corp. 0.9 1.2 1.3 16.0 0.000 1,072 Datawatch Corp. 16.6 16.0 18.2 13.6 0.006 515 DATEV 916.3 906.9 974.2 7.4 0.300 38 Daumsoft 2.0 2.3 2.5 7.4 0.001 994 dbase 3.1 3.1 3.0-3.0 0.001 959 Defontana 1.5 1.9 3.2 67.2 0.001 943 Delcam 39.4 46.7 56.7 21.3 0.017 277 Dell 109.8 145.5 179.6 23.4 0.055 147 Deltek Inc. 209.5 228.4 262.0 14.7 0.081 112 DemandTec 78.8 84.1 83.8-0.3 0.026 226 Denodo Technologies Inc. 2.8 2.9 3.2 7.5 0.001 945 Desaware 0.6 0.6 0.6 6.3 0.000 1,123 Descartes Systems 22.3 28.6 34.9 22.2 0.011 365 18 #235326 2012 IDC
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Developer Express 16.5 17.4 18.5 6.3 0.006 513 Dichain 4.3 4.9 5.9 19.2 0.002 809 Digia QT Commercial 2.9 3.3 3.5 6.1 0.001 933 Digicert 1.7 1.6 1.6 0.8 0.000 1,061 Diginet 0.4 0.3 0.3 1.5 0.000 1,144 Digital Arts 22.1 26.4 31.6 19.7 0.010 387 Digital River Inc. 117.1 105.3 115.5 9.6 0.036 193 Digital Ware 1.8 1.9 2.8 48.9 0.001 970 DigiwinSoft 25.4 28.1 33.2 18.2 0.010 377 Diskeeper Corp. 14.0 11.1 9.1-18.3 0.003 702 DMTI Spatial Inc. 8.6 11.3 13.1 16.0 0.004 618 DO2 Technologies 8.2 6.6 7.1 8.2 0.002 766 DotNetNuke 1.1 2.5 4.5 76.9 0.001 877 Dr.Web 38.3 NA 0.012 345 Dream Security 3.3 3.7 4.1 11.6 0.001 901 Drishti soft 1.7 2.0 2.3 19.0 0.001 1,003 DSC 30.8 40.5 44.6 10.2 0.014 318 Dundas Data Visualization 13.6 14.3 15.2 6.3 0.005 571 Duzon Bizon 41.1 51.0 58.5 14.7 0.018 274 Dynamacs 7.4 7.6 7.9 4.4 0.002 741 DynamicOps 4.7 7.6 17.2 126.3 0.005 535 Dynaware 3.0 3.3 3.1-6.3 0.001 951 EAB Systems 0.6 0.8 0.8 7.8 0.000 1,109 eabax 15.5 18.2 21.6 18.6 0.007 467 EastSoft 2.0 2.6 3.1 18.8 0.001 948 Easylink Services 41.8 32.3 31.5-2.6 0.010 388 ebanswers 2.1 2.3 3.0 28.7 0.001 958 EBP 32.9 33.5 38.1 13.7 0.012 349 ebworx 5.3 3.1 4.2 35.3 0.001 899 ecminer 0.6 0.7 0.8 8.4 0.000 1,112 Econintel Treasury Systems Inc. 4.0 4.1 4.3 6.2 0.001 889 e-conomic 7.5 9.1 13.4 46.2 0.004 608 Ecteon 2.7 2.8 2.7-4.8 0.001 977 Edifecs 7.5 16.9 17.7 5.2 0.005 524 efuture IT 2.4 2.9 3.4 16.1 0.001 935 EG 30.9 32.3 44.8 38.4 0.014 317 eg Innovations 7.9 9.2 15.8 71.3 0.005 562 egain 23.9 31.0 35.1 13.3 0.011 363 Egenera Inc. 22.8 24.2 25.5 5.6 0.008 432 eglobal System 2.6 5.4 108.9 0.002 837 eiq Networks Inc. 9.4 15.0 17.1 14.2 0.005 536 Elcom International Inc. 4.0 4.1 4.4 7.3 0.001 880 Electronic Arts 689.3 678.2 780.3 15.1 0.240 47 Element K 12.8 13.0 13.3 2.2 0.004 612 Emailvision 27.7 39.2 61.2 56.0 0.019 267 Embarcadero Technologies 81.6 84.6 101.9 20.5 0.031 201 Embotics 3.5 3.9 3.0-23.1 0.001 957 2012 IDC #235326 19
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank EMC 3,898.0 4,353.1 4,884.9 12.2 1.504 7 Empirix 51.9 53.4 55.0 3.0 0.017 281 Empress Software 45.4 46.1 48.4 5.1 0.015 303 Emptoris 36.4 38.6 41.1 6.5 0.013 333 Encirq 4.0 4.2 4.5 8.4 0.001 876 ENEA 37.5 41.9 49.7 18.5 0.015 300 Enigma 6.8 7.1 7.1-0.5 0.002 769 Enterasys Networks Inc. 81.5 69.0 78.8 14.2 0.024 235 EnterpriseDB 11.3 11.4 12.2 6.2 0.004 639 Enterworks 12.7 13.9 14.8 6.4 0.005 582 Entigo 3.0 4.2 4.4 5.1 0.001 881 Entrust Inc. 72.6 78.7 43.0-45.4 0.013 326 Epicor Software Corp. 425.3 447.8 390.3-12.8 0.120 82 EPiServer 24.5 30.2 33.8 11.9 0.010 376 eplus 10.7 10.6 10.0-5.4 0.003 688 ERI Bancaire 82.9 86.3 94.4 9.4 0.029 213 Escalate Retail 39.0 40.3 42.3 4.9 0.013 331 ESET 174.6 183.5 197.6 7.7 0.061 134 Eshbel 11.5 NA 0.004 651 Esker Software 31.9 34.9 40.5 16.0 0.012 335 espatial 4.8 5.0 5.5 9.2 0.002 831 e-spirit AG 7.2 9.3 13.8 48.0 0.004 598 ESRI 926.8 1,061.0 1,138.7 7.3 0.351 33 Etelos Inc. 0.2 0.2 0.2 16.0 0.000 1,148 Eurosoft (UK) 4.6 4.8 5.0 3.8 0.002 855 EVault (A Seagate Company) 89.0 91.9 97.7 6.4 0.030 208 EVER TEAM 24.3 23.5 27.0 15.0 0.008 418 EvolveWare Inc. 1.2 1.6 1.8 15.9 0.001 1,039 Exa Corp. 3.4 3.5 3.8 8.0 0.001 918 Exact 263.5 250.3 249.2-0.4 0.077 118 Excel Force 1.3 1.5 1.8 21.7 0.001 1,041 Excel Technology 0.8 0.6 0.5-18.3 0.000 1,128 Execplan 4.8 5.4 6.1 12.8 0.002 796 EXEM 4.2 6.1 7.0 14.0 0.002 774 Expandable Software Inc. 5.2 5.4 5.6 4.3 0.002 825 Experian 140.9 148.4 161.7 9.0 0.050 158 Explorer Software Inc. 5.1 3.6 3.9 8.8 0.001 913 Extol 8.7 13.4 11.7-12.7 0.004 646 Eze Castle Software 7.3 10.8 11.4 5.1 0.004 659 EZLegacy 6.1 7.1 7.5 6.3 0.002 753 FairCom Corp. 2.5 2.5 2.6 2.6 0.001 984 Falconstor Software Inc. 83.7 82.8 92.1 11.3 0.028 216 Fasoo.com 10.0 11.7 12.4 6.0 0.004 630 Fenestrae BV 7.2 7.4 7.7 3.0 0.002 752 Feya 0.8 0.3 0.3-4.0 0.000 1,145 FFE Software Inc. (FirstSQL) 2.1 2.1 2.2 5.5 0.001 1,009 FICO (formerly Fair Isaac) 508.2 505.5 517.4 2.3 0.159 63 20 #235326 2012 IDC
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Fidelity National 584.7 528.6 574.7 8.7 0.177 57 Fidessa 302.2 329.9 366.1 11.0 0.113 90 Fieldglass 9.3 11.3 11.9 5.0 0.004 643 Financial Sciences Corp. 3.0 3.2 3.3 4.9 0.001 938 Financial Software Systems 10.7 10.8 11.7 8.3 0.004 648 Finestra 1.5 1.5 1.7 8.1 0.001 1,051 Fiorano Software 9.2 9.7 10.6 8.7 0.003 675 Firestar 4.9 5.1 5.4 6.1 0.002 833 First Apex Technologies 4.7 5.6 5.9 5.7 0.002 806 Fiserv 502.2 517.6 542.1 4.7 0.167 61 Flexera Software 83.1 85.3 150.0 75.8 0.046 163 FlexiInternational Software 5.0 4.7 4.5-5.0 0.001 878 Flexline 1.6 1.6 1.8 13.4 0.001 1,042 FlexSystem 7.3 8.2 9.2 12.7 0.003 696 Focus Softnet 7.7 NA 0.002 751 FOR-CS 3.6 4.1 4.6 12.5 0.001 870 Formis Bass 1.0 1.1 1.2 8.1 0.000 1,086 Formula Telecom Solutions 4.0 4.3 4.6 6.0 0.001 874 Fortinet 12.6 16.2 21.7 33.5 0.007 465 Foundation for Windows 8.0 5.8 6.0 4.9 0.002 798 Founder Order 25.8 28.7 33.9 18.1 0.010 375 Four Js Development Tools Inc. 18.5 18.8 19.3 2.7 0.006 500 FPX 4.8 5.1 5.4 6.5 0.002 835 Freewill Solutions 1.9 2.2 2.4 10.5 0.001 997 Frontier 9.7 11.3 12.5 10.0 0.004 628 FrontRange Solutions Inc. 104.6 108.4 118.3 9.2 0.036 189 F-Secure Corp. 174.2 172.3 197.9 14.9 0.061 133 Fujian Apexsoft 10.2 12.0 14.2 17.7 0.004 588 Fujitsu 2,645.5 2,792.3 3,063.7 9.7 0.943 11 Galactica 9.7 8.7 8.7-0.2 0.003 718 Gale Technologies 1.2 2.5 3.7 48.0 0.001 924 Gavel and Gown Software 3.7 3.7 4.1 9.7 0.001 905 GD 1.1 1.3 1.5 17.7 0.000 1,063 GE Intelligent Platforms 6.9 7.2 8.2 13.4 0.003 733 Gemalto 89.5 87.0 95.0 9.2 0.029 211 Gemmar Systems International Inc. 4.0 4.1 4.1-0.1 0.001 902 Genesys Telecommunications Laboratories 404.3 430.5 456.8 6.1 0.141 72 Geniustec 2.8 3.0 3.5 16.9 0.001 930 Genuitec LLC 1.9 2.0 2.1 3.1 0.001 1,023 Geometric Technologies (formerly TekSoft) 3.1 3.1 3.1 1.2 0.001 947 GFI Informatique 96.4 92.8 99.0 6.7 0.030 206 GHX 32.7 34.1 35.9 5.2 0.011 359 GigaSpaces 12.5 12.8 13.5 5.4 0.004 603 Gitbuy 13.7 16.7 19.6 17.5 0.006 493 Global IDs Inc. 1.1 1.1 1.2 6.1 0.000 1,085 2012 IDC #235326 21
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Global Relay 16.1 18.6 23.2 25.0 0.007 443 Global Services 0.4 0.4 0.4 9.0 0.000 1,135 Global Software Inc. 13.4 14.0 14.8 5.8 0.005 581 GlobalSCAPE 16.3 18.1 20.3 12.2 0.006 484 Golden Yikang 4.8 5.6 6.6 16.6 0.002 784 GoldenSource 1.3 1.7 2.0 15.9 0.001 1,030 Google Inc. 484.8 530.7 595.3 12.2 0.183 56 Gores Technology Group 15.4 16.2 17.0 5.2 0.005 538 GrammaTech Inc. 1.2 2.0 2.1 4.0 0.001 1,024 GrapeCity 10.2 10.8 11.4 6.3 0.004 656 Green Hills Software 85.0 87.7 94.0 7.1 0.029 214 Greentree 11.7 14.2 16.3 14.6 0.005 551 Gruppo Formula 18.0 17.7 18.5 4.6 0.006 512 GSE Systems 21.6 25.5 26.9 5.6 0.008 419 GT Software 4.6 4.8 4.8 0.8 0.001 862 Guanqun Jinchen 8.7 8.6 8.9 4.3 0.003 710 Guidance 73.1 84.3 79.3-6.0 0.024 234 GXS 423.7 403.3 411.2 2.0 0.127 79 Haansoft Inc. 0.2 0.2 0.2 5.9 0.000 1,151 Halo Technology 11.5 11.8 12.6 6.4 0.004 624 Halogen Software 25.9 26.5 27.7 4.4 0.009 411 Handysoft 40.4 42.6 48.7 14.4 0.015 302 HansaWorld 16.7 18.5 20.1 8.9 0.006 488 HardDollar 2.8 3.0 3.4 15.0 0.001 936 Hashavshevet 11.1 NA 0.003 664 Hauri Inc. 6.3 7.2 7.1-1.4 0.002 770 HDS 300.3 352.6 564.4 60.1 0.174 59 Healy Hudson 3.8 4.0 4.3 9.2 0.001 888 Heinsohn 1.8 1.8 1.9 5.1 0.001 1,035 HeJia 8.7 9.5 11.2 17.0 0.003 662 Hello2Morrow 0.8 1.0 1.1 8.0 0.000 1,092 Help/Systems 9.7 10.4 11.1 7.1 0.003 666 Heroix Corp. 10.6 11.1 20.5 84.1 0.006 478 Hi Sun 5.9 6.7 7.9 19.0 0.002 740 HID Global 40.1 38.9 34.7-10.9 0.011 368 High Line Corp. 6.9 3.7 3.9 4.9 0.001 910 Hitachi 1,620.9 1,751.1 1,918.9 9.6 0.591 21 HMA Group 2.2 2.4 2.4 1.0 0.001 1,000 Hogia Group 35.0 40.0 44.6 11.5 0.014 319 Hollybridge 21.2 25.5 30.4 19.3 0.009 392 Hornbill Systems Ltd. 13.8 14.8 16.5 11.5 0.005 545 HP 5,754.3 6,002.1 6,131.4 2.2 1.888 6 HR Access 50.7 51.9 56.2 8.4 0.017 279 Huahai Medical Info 4.9 5.6 6.6 17.1 0.002 783 Huawei 19.8 25.0 29.9 19.8 0.009 396 Hubspan 3.5 4.6 5.4 16.0 0.002 842 Hubwoo 38.5 37.1 37.2 0.3 0.011 352 22 #235326 2012 IDC
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Hughes Systique 7.5 9.6 11.1 16.2 0.003 665 Human Inference 26.8 30.4 34.9 14.9 0.011 366 Hyland Software 124.4 153.0 185.6 21.3 0.057 144 Hyphen 4.4 4.5 4.9 7.7 0.001 860 Hyphen Solutions 12.2 12.6 13.5 6.9 0.004 602 IAS 0.0 NA 0.000 1,153 IBA Health 18.5 23.6 27.3 15.6 0.008 416 IBM 24,741.5 26,040.5 28,341.2 8.8 8.726 2 IBM Application Solutions 45.6 48.3 48.3-0.1 0.015 304 IBPhoenix 0.7 0.7 0.7-0.3 0.000 1,119 IBS 62.2 34.8 37.0 6.3 0.011 353 ICG Commerce 15.1 21.6 22.8 5.4 0.007 448 icims 16.2 16.6 17.4 4.5 0.005 532 Ideablade 2.3 2.4 2.6 8.4 0.001 981 IDOX Group PLC 6.2 6.4 6.0-5.5 0.002 799 IFCA 1.8 2.1 2.6 23.3 0.001 985 IFS 184.0 183.6 206.6 12.5 0.064 130 IHS Inc. 46.4 42.3 44.8 5.9 0.014 316 imany 22.1 28.1 29.7 5.7 0.009 398 IMAS 0.1 NA 1,155 Immersive Design Inc. 1.1 1.1 1.2 8.3 0.000 1,082 Imperva Inc. 5.5 5.8 6.2 8.4 0.002 791 Inca Internet 8.3 9.9 10.8 10.0 0.003 669 Infinite Software 12.8 16.8 19.4 15.9 0.006 497 Infor 2,281.4 2,121.5 2,292.9 8.1 0.706 15 Informat 1.2 1.2 1.3 8.0 0.000 1,074 Informatica 473.5 554.7 667.7 20.4 0.206 51 Information Builders Inc. 237.0 251.7 262.9 4.5 0.081 111 Infosec 3.9 4.4 4.7 6.4 0.001 867 Infosys 59.8 70.8 81.6 15.2 0.025 229 InfoTel Corp. 6.2 7.1 8.6 20.4 0.003 724 InfoVista 38.5 52.0 52.6 1.1 0.016 288 Infragistics Corp. 24.5 25.7 27.3 6.3 0.008 415 INgage Networks 7.5 9.7 12.9 32.9 0.004 621 Ingres Corp. 28.8 29.7 32.6 9.9 0.010 379 Initech 6.6 7.7 9.0 16.9 0.003 708 Innotas 5.0 5.1 7.1 40.0 0.002 767 Innovation Group 45.8 33.3 34.8 4.5 0.011 367 InRule Technology 4.0 4.5 4.9 7.8 0.001 861 InSoft OY 2.0 2.1 2.2 6.4 0.001 1,007 Inspur 51.4 62.4 78.0 25.0 0.024 237 Instantiations Inc. 5.2 4.9 2.5-48.9 0.001 991 INSTEC 2.2 5.3 5.7 8.6 0.002 823 Inswave 0.9 1.0 1.1 4.9 0.000 1,094 Intalio 15.0 16.2 17.8 10.1 0.005 522 Intec 1.4 1.6 1.8 13.1 0.001 1,045 2012 IDC #235326 23
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 Integrated Research (DBA Prognosis) 2009 2010 2011 2010 2011 Growth 2011 2011 Rank 31.5 34.5 44.5 29.2 0.014 320 Integrated Support Systems 2.0 2.1 2.1 1.2 0.001 1,025 Intel Corp. 1,810.6 1,880.1 1,983.3 5.5 0.611 19 Intelisis 10.9 11.4 10.5-7.2 0.003 677 IntelliCorp Inc. 5.2 5.3 5.7 6.0 0.002 824 Interactive Intelligence Inc. 112.8 140.6 176.7 25.7 0.054 149 Interactive Objects 4.9 5.7 6.4 11.2 0.002 788 InterCall 65.7 72.7 79.5 9.3 0.024 233 Interfacing Technologies 4.9 5.1 5.4 5.1 0.002 838 Intergraph 518.5 583.3 622.8 6.8 0.192 54 Intershop Communications 25.6 26.7 32.4 21.4 0.010 380 Intersoft 0.3 0.3 0.3 2.5 0.000 1,142 InterSystems Corp. 271.5 334.9 339.2 1.3 0.104 96 IntraLearn Software Corp. 5.3 4.4 4.5 1.6 0.001 879 IntraLinks 140.5 183.5 329.1 79.4 0.101 100 Intuit 2,098.0 2,186.1 2,456.5 12.4 0.756 13 Invensys 295.0 369.8 387.5 4.8 0.119 83 Investment Technology Group 13.1 14.0 16.6 19.0 0.005 544 Iocomp Software Inc. 0.9 0.9 1.0 6.3 0.000 1,100 I-ON Communications 5.3 5.6 5.9 4.7 0.002 811 Ipswitch 46.3 47.5 48.0 1.1 0.015 305 IQ Navigator 20.4 20.9 21.8 4.4 0.007 462 Iquest 1.9 2.1 2.4 11.2 0.001 1,001 IRIS Software 147.9 148.2 158.3 6.8 0.049 159 irise 22.4 25.9 30.0 15.6 0.009 394 IronCAD 1.7 1.8 1.9 5.2 0.001 1,037 ISIS Papyrus 56.9 59.6 64.5 8.1 0.020 261 Island Pacific Inc. 12.4 12.6 13.9 10.3 0.004 596 ISO Enterprise 3.4 4.0 4.7 15.3 0.001 869 ISU Ubcare 15.0 18.0 21.4 19.0 0.007 471 Itron Inc. 84.4 113.0 121.7 7.7 0.037 186 ivirtua 11.3 11.8 12.2 3.1 0.004 638 Jacada 15.3 16.1 16.9 5.4 0.005 539 Jack Henry & Associates 189.6 222.4 220.2-1.0 0.068 123 JackBe 8.0 8.4 9.1 8.0 0.003 700 JADE 1.8 2.2 2.4 11.3 0.001 999 jbase 2.7 2.7 2.7-0.3 0.001 976 JDA Software 369.6 376.9 396.7 5.3 0.122 81 Jeeves Information Systems 17.3 19.7 23.0 16.8 0.007 445 Jenzabar 40.1 36.7 39.8 8.5 0.012 340 Jesta I.S. 46.8 48.6 51.2 5.3 0.016 293 JetBrains 9.6 10.2 10.7 4.8 0.003 672 Jiangmin 13.5 6.8 6.3-7.2 0.002 789 JiranSoft 3.9 5.3 6.2 18.4 0.002 792 JIT 17.2 20.6 25.8 25.0 0.008 430 Jitterbit 1.3 1.7 1.9 16.0 0.001 1,034 24 #235326 2012 IDC
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Jive Software 24.3 37.8 65.3 72.6 0.020 260 Joyent 0.7 0.9 1.0 14.7 0.000 1,096 Julong Info 1.7 1.9 2.3 18.4 0.001 1,006 Justsystem Corp. 57.1 65.2 67.8 3.9 0.021 253 K2 30.9 33.3 36.7 10.4 0.011 355 Kaavo 0.5 1.2 3.2 166.7 0.001 941 Kaba Benzing 42.3 43.3 34.6-20.2 0.011 371 Kalido 16.4 16.8 18.1 8.0 0.006 518 Kana 60.7 64.6 68.5 6.0 0.021 250 Kapow Technologies 11.2 11.7 12.3 5.3 0.004 632 Kaseya 93.0 111.4 124.7 11.9 0.038 185 Kaspersky Lab 391.5 537.9 613.0 14.0 0.189 55 Kaspersky Lab China - JV 58.1 NA 1,156 Kenexa 163.9 177.7 204.2 14.9 0.063 131 Ketera 10.5 10.9 11.5 5.2 0.004 655 Kewill Systems 61.7 63.9 66.8 4.6 0.021 255 Keynote Systems Inc. 66.1 70.9 82.5 16.4 0.025 227 Keyware 3.6 3.4 3.5 4.2 0.001 929 Kicom 3.6 4.1 4.4 8.0 0.001 885 Kingdee 98.9 126.3 174.9 38.5 0.054 151 Kingsoft 22.2 22.2 24.7 11.2 0.008 436 Kingstar Winning 7.7 8.9 10.4 17.5 0.003 682 Klocwork 15.0 19.0 22.1 16.2 0.007 454 Kofax 200.7 230.6 240.4 4.2 0.074 119 Kognitio 15.8 17.8 19.3 8.3 0.006 499 Kongyoung Dbm 1.2 1.4 1.6 9.2 0.000 1,059 Kony Solutions 16.0 20.0 24.0 20.0 0.007 439 Koreawisenut 2.9 2.7 2.6-4.2 0.001 986 Kronos Inc. 453.8 523.5 551.7 5.4 0.170 60 Ksign 1.7 3.3 8.5 158.4 0.003 726 KSS 11.1 11.8 12.2 2.9 0.004 637 KT Data 0.7 0.3 0.3 5.3 0.000 1,143 Kubotek 3.4 3.5 3.7 5.5 0.001 923 KXEN 15.4 17.2 19.2 12.0 0.006 501 Kyriba 13.2 18.7 27.7 48.7 0.009 410 LANDesk Software 138.5 160.8 176.4 9.7 0.054 150 Lanner Group Inc. 4.0 4.1 4.4 8.1 0.001 884 Laserfiche 85.8 102.1 117.0 14.6 0.036 192 Laszlo Systems 1.8 2.0 2.1 7.4 0.001 1,022 Layer 7 Technologies 6.1 13.0 12.5-3.7 0.004 626 Lefebvre Software 28.1 29.2 31.0 6.4 0.010 389 Levi, Ray & Shoup Inc. 96.5 97.7 101.1 3.4 0.031 203 LexisNexis Interface Software Inc. 23.7 25.1 26.6 6.0 0.008 421 Liaison 5.8 6.1 6.5 6.5 0.002 787 Likom 4.0 4.9 5.3 9.2 0.002 846 Lithium 17.5 22.2 29.5 32.9 0.009 399 Live World 2.0 1.5 1.5 2.1 0.000 1,066 2012 IDC #235326 25
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank LiveOffice 26.0 32.0 36.2 13.0 0.011 357 LivePerson 84.3 105.5 127.8 21.2 0.039 181 LMS International 24.0 25.0 26.3 5.3 0.008 424 LogMeIn Inc. 74.4 101.1 119.5 18.2 0.037 188 Logo Business Solutions 7.7 9.4 15.1 60.2 0.005 572 Lombard Risk Management 7.1 8.8 12.5 42.0 0.004 627 LongJump 4.9 6.3 11.5 83.6 0.004 654 Longtop Group 15.0 17.4 19.5 12.5 0.006 494 Lumension Security 71.4 76.4 82.2 7.7 0.025 228 Lumesse 75.4 90.5 99.9 10.4 0.031 205 Lumis 2.9 3.5 4.2 20.3 0.001 891 Lumley Technology 5.8 7.8 8.9 14.3 0.003 713 LynuxWorks Inc. 19.0 20.0 21.4 7.2 0.007 470 M2Soft 3.0 3.4 3.8 11.1 0.001 916 M86 Security 6.8 7.2 6.7 0.002 763 Macrologic 5.5 4.8 5.8 20.7 0.002 814 Magma Design Automation 107.6 126.6 145.1 14.6 0.045 167 Maia Intelligence 1.2 1.5 1.8 18.0 0.001 1,047 Main Sequence 3.5 3.6 3.7 4.4 0.001 919 Mainsoft 6.1 6.4 6.6 3.5 0.002 780 MaintenanceNet 2.4 2.5 2.6 5.3 0.001 980 Mamut 46.9 49.9 29.5-41.0 0.009 400 Managed Methods 1.2 1.6 1.8 15.9 0.001 1,040 ManageIQ 1.5 3.0 6.0 100.0 0.002 803 Management Controls Inc. 4.8 3.3 3.6 7.7 0.001 928 Management Dynamics 36.8 38.7 41.0 6.0 0.013 334 Manager 0.9 0.8 1.0 21.6 0.000 1,098 Mandriva 4.0 3.4 3.7 9.3 0.001 920 Manhattan Associates 112.5 135.7 148.7 9.6 0.046 164 Maninsoft (formerly Miracom I&C) 1.1 0.8 0.8 1.8 0.000 1,114 MarkAny 6.2 6.1 5.8-3.8 0.002 817 Mashery 1.4 1.9 2.1 15.9 0.001 1,018 Matisse 2.0 2.0 2.0-0.3 0.001 1,027 Matrikon (a division of Honeywell) 19.4 20.3 22.5 11.0 0.007 449 Matrix42 37.0 39.1 42.5 8.7 0.013 329 Maximizer Software Inc. 11.3 11.4 12.3 7.7 0.004 633 Maxwell Systems 12.0 15.2 16.0 4.8 0.005 556 MCBA 31.8 32.9 35.3 7.2 0.011 362 McKesson 1,249.8 1,263.7 1,357.9 7.4 0.418 29 MCS 0.4 0.4 0.5 14.0 0.000 1,127 MDQ Systems 1.1 1.5 1.7 15.9 0.001 1,048 Medical Information Technology (Meditech) 353.5 413.7 487.6 17.8 0.150 69 Medidata Solutions 5.0 124.8 135.3 8.4 0.042 173 Mediopia 0.8 0.8 0.9 7.1 0.000 1,101 Mega International 17.1 19.3 22.2 15.0 0.007 453 Megacenter 0.5 0.5 0.5-7.5 0.000 1,132 26 #235326 2012 IDC
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Mendix 0.1 0.2 0.2 16.0 0.000 1,150 Mentor Graphics 731.0 810.0 905.8 11.8 0.279 42 Merced Systems 18.0 24.1 25.4 5.2 0.008 433 Merge 46.8 99.6 161.9 62.6 0.050 157 Meridian Systems 20.7 20.5 22.5 10.0 0.007 450 Meta4 39.0 36.7 38.1 3.9 0.012 348 MetaCase 7.6 7.8 8.0 2.3 0.002 737 Metaware 8.1 10.5 11.2 6.4 0.003 661 Metron Technology Ltd. AG 2.4 2.7 5.0 83.7 0.002 856 Micro Focus 397.5 410.7 412.0 0.3 0.127 77 Micropay 7.2 9.2 10.5 14.1 0.003 678 Micros Systems 410.8 459.9 504.0 9.6 0.155 65 Microsoft 48,365.5 54,100.4 57,668.4 6.6 17.756 1 MicroStrategy 294.9 337.5 401.3 18.9 0.124 80 Midland HR & Payroll Solutions 16.6 19.8 21.2 6.8 0.007 472 Mimecast 15.7 31.1 45.1 45.0 0.014 313 Mincom Ltd. 74.5 78.4 84.3 7.5 0.026 225 MindFusion 3.4 3.6 3.8 6.3 0.001 915 Miracom 2.5 2.8 3.1 8.8 0.001 949 Missler Software 15.4 15.5 16.3 4.8 0.005 552 Misys 756.6 422.1 492.4 16.7 0.152 67 Moai Technologies Inc. 9.1 9.5 10.0 6.0 0.003 689 Model N 27.5 33.2 34.9 5.2 0.011 364 MSC Software 91.5 95.9 104.3 8.7 0.032 199 Multima Corp. 6.0 6.1 6.5 6.2 0.002 786 Murex 10.6 11.0 11.6 5.8 0.004 649 MYOB Ltd. 147.8 169.9 184.2 8.4 0.057 145 Myriad 59.0 66.0 40.0-39.4 0.012 338 Mzinga 16.0 24.0 31.7 32.1 0.010 384 N2N 1.1 1.4 1.7 16.6 0.001 1,050 Nari 15.9 18.1 21.5 18.7 0.007 469 NASDAQ OMX 72.5 76.0 91.5 20.4 0.028 219 Navita 0.9 1.5 1.4-10.1 0.000 1,071 ncircle 16.6 19.7 30.0 52.2 0.009 395 NEC 1,330.8 1,450.8 1,615.0 11.3 0.497 25 Nedstat 21.8 23.3 26.0 11.5 0.008 428 Nelito Systems 3.2 3.3 3.7 13.1 0.001 922 Nemetschek 176.2 187.6 216.6 15.4 0.067 124 Neogrid 7.9 9.6 13.1 36.3 0.004 614 Neolane 19.0 26.6 39.4 48.0 0.012 342 NeoSystems 0.7 0.9 1.0 16.2 0.000 1,095 NetApp 1,125.0 1,292.5 1,290.2-0.2 0.397 31 netevidence 4.5 4.7 5.1 8.6 0.002 850 netforensics 18.5 14.8 17.4 17.8 0.005 531 Netop Solutions 15.8 16.5 16.5 0.0 0.005 550 NetRatings (Nielsen Online) 16.4 17.5 18.7 7.2 0.006 509 Netron Inc. 15.8 16.2 16.6 2.7 0.005 543 2012 IDC #235326 27
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Netsecure Technology 0.9 0.8 0.9 6.2 0.000 1,106 Netsis 0.2 0.2 4.0 0.000 1,149 NetSuite 132.4 151.5 192.1 26.8 0.059 138 Netuitive 15.5 26.4 45.0 70.5 0.014 314 NeuralSoft 2.6 2.7 2.7 0.3 0.001 975 NeuSoft 41.1 48.5 57.7 19.0 0.018 275 Nevron Software 0.7 0.7 0.8 6.3 0.000 1,113 New & Grand 10.0 10.1 11.9 17.7 0.004 644 NEW Customer Service 5.1 5.3 5.6 5.1 0.002 826 New Relic 14.0 NA 0.004 592 Newgen Software Technologies Ltd. 19.3 20.2 21.5 6.8 0.007 468 NewsGator 12.8 19.8 55.0 0.006 491 Newsky 23.4 26.9 31.7 17.6 0.010 385 Newtron 3.5 3.2 3.5 9.2 0.001 931 Nexant 6.8 8.2 9.0 8.5 0.003 709 Nexaweb 4.1 4.4 4.7 7.9 0.001 866 Nextrials 1.5 1.4 1.5 8.7 0.000 1,065 Nextstep Infotech 3.7 4.0 4.2 6.1 0.001 890 Nexus 3.4 3.9 4.2 8.3 0.001 896 NICE Systems 332.4 393.0 452.5 15.1 0.139 73 NICSTECH 2.3 2.6 1.8-30.0 0.001 1,038 Nilesoft 0.8 0.8 0.9 6.0 0.000 1,108 Nimaya 0.3 0.3 0.4 16.0 0.000 1,137 Nimbula 1.0 NA 0.000 1,097 Nintex 37.0 50.0 19.7-60.5 0.006 492 nkia 6.3 3.8 4.0 6.8 0.001 908 No Magic Inc. 1.1 1.3 1.5 14.3 0.000 1,062 Nobscot 2.0 2.1 2.2 4.4 0.001 1,013 Nolio Software 0.5 3.0 3.3 9.7 0.001 940 Nomura Research Institute Ltd. 108.1 119.1 130.4 9.5 0.040 177 Norman ASA 43.9 47.0 53.9 14.8 0.017 283 Nortel Networks 560.3 NA 1,157 Northgate Information Solutions 348.3 356.3 375.9 5.5 0.116 85 NovaStor 8.3 9.5 10.3 8.8 0.003 684 NOW Solutions LLC 2.0 2.0 2.1 4.7 0.001 1,019 NsFocus 4.6 5.1 7.4 44.3 0.002 759 Nuance Communications Inc. 571.6 677.1 849.7 25.5 0.262 44 NuBridges 15.6 16.1 15.9-1.4 0.005 557 Nucleus Software 6.7 8.0 9.1 13.8 0.003 703 Numara Software 89.0 93.4 92.0-1.5 0.028 217 Nuri Telecom 7.6 5.6 6.1 10.0 0.002 794 Nuview Systems Inc. 19.9 8.2 10.1 23.0 0.003 687 OBIC Business Consultants Co. Ltd. 88.7 104.3 108.4 3.9 0.033 195 OBIC Co. Ltd. 83.7 92.4 96.0 3.9 0.030 210 Object Connections 3.8 4.2 4.7 13.0 0.001 868 28 #235326 2012 IDC
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank ObjectFX 11.9 12.4 13.0 4.9 0.004 619 Objective 5.3 6.3 6.2-1.7 0.002 793 Objectivity Inc. 6.0 7.8 9.2 18.0 0.003 699 Ofisis 0.3 0.4 0.5 19.5 0.000 1,131 Oki Electric Industry 51.0 52.1 65.9 26.5 0.020 259 Omega 5.7 4.5 2.5-44.3 0.001 992 Omtool Ltd. 15.1 15.6 15.4-1.3 0.005 568 One Network 7.7 7.5 7.9 6.1 0.002 739 One1 2.3 3.0 3.4 11.3 0.001 937 Online Resources Corp. 136.2 134.6 140.0 4.0 0.043 171 Onventis 3.6 3.8 4.2 10.1 0.001 893 Open Solutions Inc. 110.3 142.9 155.0 8.5 0.048 160 Open Systems Holding Corp. 12.4 16.8 17.6 4.7 0.005 528 OpenConnect Systems 10.3 12.6 14.9 18.0 0.005 578 OpenLink 5.2 5.5 5.9 6.5 0.002 813 OpenText 934.9 939.9 974.6 3.7 0.300 37 OPNET 91.1 116.6 141.7 21.6 0.044 169 Opscode 0.7 3.0 328.6 0.001 956 Optier 31.5 44.0 43.9-0.3 0.014 323 Oracle 20,942.9 23,330.4 26,316.0 12.8 8.102 3 Orange HR 0.2 0.2 0.2 18.0 0.000 1,147 Orbium 0.7 0.8 0.8 6.6 0.000 1,110 Orchestra Networks 0.9 0.9 1.0 7.3 0.000 1,099 ORSYP SA 33.7 33.5 35.5 6.0 0.011 361 OSISoft 20.8 17.8 22.8 28.0 0.007 447 Oullim Information Technology 0.0 0.0 0.0 1.4 0.000 1,152 Outcome 9.1 9.5 10.3 8.5 0.003 685 P2 Energy Solutions 24.6 25.0 25.7 2.8 0.008 431 Panda Security 154.6 154.3 167.0 8.2 0.051 155 Panorama Software 42.1 75.8 89.1 17.5 0.027 220 Panorama View Software Corp. 0.8 0.7 0.9 29.5 0.000 1,105 Pansky 11.5 13.4 15.8 17.9 0.005 561 Pansoft 13.8 15.8 18.8 19.1 0.006 507 Parallels 80.4 85.0 86.7 1.9 0.027 223 Parasoft 36.4 36.0 38.6 7.3 0.012 344 Parature Inc. 16.0 17.0 18.0 5.5 0.006 521 PartsRiver-Saqqara 0.3 0.3 0.4 9.0 0.000 1,140 Paychex 56.4 57.8 60.4 4.4 0.019 271 PayGlobal 8.5 10.0 12.4 23.4 0.004 631 PCI Enterprises 8.6 7.2 8.0 10.4 0.002 736 PDS 5.2 4.8 5.3 10.1 0.002 843 Pearson 17.9 19.6 19.2-1.8 0.006 502 Pegasystems 209.3 225.7 255.9 13.4 0.079 114 PenSoft 4.8 4.9 5.1 4.9 0.002 849 Penta Security Systems 3.6 6.1 6.8 11.8 0.002 776 Penta Technologies 4.9 5.0 5.4 8.7 0.002 836 Peoplefluent 154.0 163.1 128.0-21.5 0.039 180 2012 IDC #235326 29
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Perceptive Software 74.8 74.1 79.9 7.8 0.025 232 Perfect Commerce 117.1 123.3 129.6 5.1 0.040 179 Perforce Software 43.0 46.7 51.5 10.4 0.016 292 Perpetuum Software 5.2 5.5 5.8 6.3 0.002 816 Personal & Informatik 47.2 56.2 63.8 13.4 0.020 263 Pervasive Software Inc. 46.4 44.3 47.6 7.3 0.015 307 Pitney Bowes Software 367.2 383.3 448.7 17.1 0.138 74 Planisware 19.7 19.6 21.9 12.0 0.007 461 Planview 42.8 52.8 63.3 20.0 0.019 265 Platform Computing 73.3 76.6 78.3 2.2 0.024 236 Platsoft 5.7 6.3 7.3 15.8 0.002 762 Plus Technologies 3.3 5.7 4.9-14.1 0.002 858 Plusoft 4.6 5.1 5.8 12.2 0.002 819 PNMsoft 11.9 12.7 13.4 5.3 0.004 609 Poet Software Corp. 2.8 2.9 3.1 7.9 0.001 950 Pointwise Inc. 1.3 1.4 1.6 17.2 0.000 1,057 Polaris Software Lab 11.1 12.4 13.9 12.1 0.004 595 Polymita 7.5 10.4 8.2-21.0 0.003 735 Powerise 19.5 21.0 24.9 18.8 0.008 434 Powerlan 7.1 8.8 10.5 19.1 0.003 680 Precise Software 28.3 28.7 30.6 6.4 0.009 391 Previsor 11.1 11.4 11.9 4.4 0.004 642 Prima Solutions 4.4 5.8 6.7 16.0 0.002 779 Primeton 2.5 3.5 4.2 20.5 0.001 894 Primeur 17.2 13.7 17.5 27.8 0.005 530 Princeton Financial Sys. Inc. 45.4 28.1 26.3-6.4 0.008 423 proalpha 40.6 41.4 45.0 8.7 0.014 315 Prodacapo 3.7 2.4 2.6 8.8 0.001 983 ProfitLine 14.4 15.0 15.8 5.2 0.005 558 Progress Software Corp. 501.6 495.9 490.1-1.2 0.151 68 Prolifics 10.8 11.0 11.4 3.4 0.004 657 Promantek 3.5 3.6 3.8 4.4 0.001 917 Pronto 17.8 22.4 27.3 21.6 0.008 417 Proofpoint 8.0 18.7 22.0 17.6 0.007 458 ProQuest 5.9 8.0 8.4 5.2 0.003 730 PROS Pricing Solutions 43.9 47.1 60.7 29.1 0.019 268 Protegrity 9.2 9.6 10.4 8.4 0.003 681 PSI 53.3 54.5 56.4 3.5 0.017 278 PTC 783.2 848.0 966.3 14.0 0.298 39 Puppet Labs 2.5 NA 0.001 989 PureComponents 1.3 1.4 1.5 6.3 0.000 1,067 QAD 159.5 163.5 170.6 4.3 0.053 154 QlikTech 141.3 205.0 293.5 43.2 0.090 107 Quadramed 96.4 92.9 96.2 3.6 0.030 209 Quality Corp. 21.1 18.8 20.3 8.1 0.006 482 Qualiware 1.8 2.1 2.4 10.8 0.001 1,002 Qualys 57.6 65.3 71.5 9.5 0.022 241 30 #235326 2012 IDC
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Quest Software 725.4 799.7 816.5 2.1 0.251 45 QuickArrow 7.9 9.7 10.6 8.6 0.003 674 RainMaker Software 3.3 3.3 3.6 8.6 0.001 925 Rally Software Development Corp. 14.0 22.6 31.6 40.0 0.010 386 Ramco Systems 15.2 17.5 20.8 18.7 0.006 475 Random 1.0 1.1 1.2 5.9 0.000 1,089 Rapid7 11.2 19.1 32.0 67.5 0.010 382 Raxco 4.3 3.7 4.1 10.0 0.001 904 readhc 2.1 2.3 2.8 20.0 0.001 968 ReadSoft 51.8 56.5 68.7 21.6 0.021 249 Realization Technologies 7.5 6.3 6.3 0.3 0.002 790 RealNetworks Inc. 99.1 74.0 67.3-9.1 0.021 254 Rearden Commerce Inc. 8.2 8.5 9.1 6.0 0.003 704 Rebex 1.6 1.7 1.8 6.3 0.001 1,044 Recommind 12.3 12.9 13.4 3.6 0.004 606 Red Flag Software Co. Ltd. 6.3 5.1 5.9 14.9 0.002 812 Red Hat 618.7 744.1 934.8 25.6 0.288 41 RedEye 3.3 3.6 3.9 9.0 0.001 912 RedPrairie 115.1 118.0 124.9 5.8 0.038 184 Redwood 32.9 34.9 36.7 5.1 0.011 356 RemObjects Software 3.2 3.4 3.6 6.3 0.001 927 Replicon 10.7 13.1 13.7 5.0 0.004 600 Research In Motion 248.0 298.1 335.8 12.7 0.103 98 Resonate Inc. 7.1 7.5 6.0-20.0 0.002 805 Responsys 49.3 64.7 76.5 18.2 0.024 238 Retalix 73.4 74.6 80.8 8.3 0.025 231 Reval 15.0 21.4 20.2-5.7 0.006 485 Revionics 9.3 8.8 9.1 2.9 0.003 701 RightNow Technologies Inc. 115.4 147.3 185.9 26.2 0.057 143 Rightscale 5.5 6.8 19.2 182.4 0.006 503 Rising 79.0 26.1 24.3-6.9 0.007 437 Rocket Software 138.9 143.2 151.3 5.7 0.047 162 Rogue Wave Software 25.4 27.3 29.4 7.6 0.009 401 Rollbase Inc. 1.1 1.1 1.2 7.9 0.000 1,084 Royal Systems 1.1 1.2 1.4 18.3 0.000 1,070 rpath 3.3 3.4 3.5 2.3 0.001 934 S1 94.8 89.3 108.8 21.8 0.033 194 Saba Software Inc. 77.4 82.0 87.6 6.9 0.027 221 Safe Software Inc. 12.6 14.1 14.8 5.1 0.005 579 SafeNet Inc. 294.8 300.1 321.2 7.0 0.099 102 Sage 1,696.1 1,769.0 1,872.0 5.8 0.576 22 Saint 3.7 3.8 3.0-22.0 0.001 960 Salesforce.com 1,159.4 1,483.9 2,008.7 35.4 0.618 18 Samsung SDS 6.2 6.6 6.7 2.5 0.002 778 Sand Technology 6.8 5.7 4.2-26.8 0.001 898 SAP 12,223.2 13,333.8 15,538.6 16.5 4.784 4 SAS 2,140.4 2,253.4 2,524.9 12.0 0.777 12 2012 IDC #235326 31
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank ScheduleSoft 3.1 2.6 2.8 4.4 0.001 972 ScienceLogic 7.5 12.0 15.8 31.3 0.005 563 SciQuest 14.4 16.9 17.7 5.2 0.005 525 SDC 0.2 0.7 170.8 0.000 1,121 SDL International 75.3 90.5 118.0 30.4 0.036 191 Security Innovation Inc. 10.0 10.2 10.5 2.6 0.003 679 Secuve 4.5 6.4 7.0 9.9 0.002 772 Sedona Corp. 1.1 1.2 1.2 7.6 0.000 1,080 Seeburger 53.3 75.7 87.1 15.0 0.027 222 Selectica Inc. 10.9 9.8 7.9-19.3 0.002 742 Selligent 15.3 16.0 17.8 11.2 0.005 523 Sencha 4.8 5.1 5.5 7.9 0.002 829 Sendmail 46.1 46.2 45.9-0.5 0.014 310 Senior Com 1.3 1.5 1.6 10.1 0.001 1,054 Senior Sistemas 27.1 31.7 39.6 24.9 0.012 341 Serena 202.6 195.0 200.6 2.9 0.062 132 ServiceNow 25.3 55.6 98.8 77.7 0.030 207 Servoy 7.5 7.8 8.5 8.5 0.003 727 SEVEN Networks Inc. 19.0 18.7 17.3-7.4 0.005 533 SGA 4.3 4.6 8.9 92.3 0.003 712 Shanghai Huateng 14.4 16.6 19.5 17.2 0.006 495 Shanghai Koal 13.4 16.7 18.7 11.6 0.006 510 Shinewave 1.1 1.2 1.3 8.2 0.000 1,078 Shing Hang 1.3 1.7 2.0 15.8 0.001 1,026 SHL Group 6.5 7.2 8.2 14.4 0.003 732 Siemens 2,189.4 2,200.7 2,369.7 7.7 0.730 14 Siemens Enterprise Communications 594.9 613.6 639.6 4.2 0.197 52 Sightline Systems 7.5 10.7 11.4 7.0 0.004 658 Signiant 19.9 25.6 27.4 7.1 0.008 413 Silicon Graphics 40.0 41.3 49.9 21.0 0.015 298 SilkRoad 38.2 39.2 47.0 20.0 0.014 308 Silver Net Computer Systems Ltd. 4.9 5.0 5.4 7.6 0.002 841 Silverlake 13.3 19.5 23.0 18.2 0.007 444 SimCorp 158.9 167.8 183.4 9.3 0.056 146 Singlee 6.6 7.5 8.8 18.0 0.003 716 Siquel 0.5 0.5 0.4-25.0 0.000 1,134 Sistemas Bejerman 6.6 7.2 7.5 5.0 0.002 755 Sitecore 33.3 50.0 50.0 0.015 297 SIT-QAD 2.3 2.1 1.9-7.6 0.001 1,033 Siveco 11.2 11.2 13.0 16.0 0.004 620 SkillSoft 135.6 109.2 139.7 27.9 0.043 172 Skybox Security 14.2 15.6 17.6 12.9 0.005 527 Skyway Software 1.8 1.9 2.0 4.3 0.001 1,031 Slingshot 1.6 1.7 2.2 28.8 0.001 1,015 SmartSoftware Inc. 2.0 2.5 2.4-2.4 0.001 996 SMS 3.2 3.6 4.1 14.6 0.001 906 32 #235326 2012 IDC
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Smyth Systems 6.7 6.8 7.4 8.7 0.002 758 SnapLogic 1.9 2.5 2.9 16.0 0.001 965 SOA Software Inc. 31.4 32.7 29.1-11.0 0.009 404 Socialtext 20.0 25.9 34.4 32.8 0.011 372 Soft Yazilim 1.3 1.8 0.3-80.5 0.000 1,141 Softbase Systems 2.6 2.8 3.0 8.6 0.001 955 Softbrain Co. Ltd. 23.7 25.8 26.2 1.5 0.008 426 SoftCamp 9.3 9.0 9.6 5.9 0.003 692 SofTech Inc. 4.9 4.0 3.9-4.5 0.001 914 Softforum 7.8 9.4 9.6 2.0 0.003 693 Softland 13.2 15.4 18.5 19.7 0.006 514 Softpower 0.6 0.7 0.7 3.1 0.000 1,118 SoftRun 2.8 NA 1,158 Software AG 803.3 933.5 948.1 1.6 0.292 40 Software Engineering of America 52.8 52.3 52.2-0.2 0.016 290 Software FX 6.4 6.8 7.2 6.3 0.002 764 Software Innovation 22.3 21.6 23.4 8.4 0.007 442 Solarwinds 104.9 148.9 187.7 26.1 0.058 140 Solipsis 7.7 7.7 8.0 3.0 0.002 738 Solix 3.5 3.7 4.0 8.7 0.001 909 Soluciones-ar 1.3 1.4 1.3-4.7 0.000 1,073 Sonda 4.6 4.8 5.2 8.4 0.002 847 Sonoa Systems 4.0 5.3 6.1 15.9 0.002 795 Sopheon 9.7 11.5 10.6-8.1 0.003 676 Sophos 307.2 313.9 366.0 16.6 0.113 91 Sopra Group 206.7 208.0 230.7 10.9 0.071 120 SourceFire 20.7 26.1 33.1 26.9 0.010 378 SourceIQ Inc. 3.5 4.0 4.2 4.7 0.001 897 South River Technologies 3.2 3.1 3.3 6.6 0.001 939 Sparx Systems 2.4 2.5 2.5 2.0 0.001 987 Spectra 2.4 2.7 2.9 9.3 0.001 962 Spigit 6.5 10.0 14.9 48.7 0.005 577 SPS Commerce 35.9 42.4 55.1 30.0 0.017 280 SQL Software 0.4 0.5 0.5 3.8 0.000 1,130 SS&C Technologies 160.2 191.7 213.3 11.3 0.066 127 Star Storage 0.8 1.4 84.4 0.000 1,068 SteelEye Technology Inc. (SIOS) 8.2 8.5 11.5 35.8 0.004 652 Steema 2.4 2.5 2.6 6.3 0.001 979 Stonebranch 10.0 11.0 11.7 6.4 0.004 647 Strategy 6.5 7.0 8.2 16.8 0.003 734 StrikeIron Inc. 1.1 1.2 1.3 5.6 0.000 1,079 Stringdata 0.9 1.0 1.1 8.4 0.000 1,093 Successfactors 137.7 177.5 255.5 44.0 0.079 115 Sumisho Computer Systems Corp. 65.6 67.6 70.1 3.8 0.022 245 Summit 2.4 2.5 2.9 17.6 0.001 963 SumTotal 119.1 126.1 132.1 4.8 0.041 175 Sunfish 0.6 0.8 0.7-7.0 0.000 1,117 2012 IDC #235326 33
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank SunGard 1,456.5 1,361.8 1,471.5 8.1 0.453 27 Sunyard 3.7 4.1 4.9 18.4 0.002 859 Superdata 19.2 20.6 24.2 17.5 0.007 438 SuperOffice 45.0 44.0 49.9 13.4 0.015 299 Supplychain Connect 5.1 5.5 5.8 5.2 0.002 815 SupplyOn 19.1 16.8 18.0 7.5 0.006 519 SupportSoft 0.7 10.7 14.9 39.4 0.005 574 SWIFT 656.2 565.8 568.5 0.5 0.175 58 Swisslog 137.6 135.3 147.8 9.3 0.046 165 Symantec 5,982.4 5,957.9 6,367.5 6.9 1.961 5 Syncfusion 7.4 7.8 8.3 6.3 0.003 731 Syncsort 104.3 112.1 118.3 5.5 0.036 190 Synopsys 1,285.4 1,324.9 1,459.7 10.2 0.449 28 Synygy 41.8 39.0 44.4 13.9 0.014 322 Syspro 62.0 66.1 71.2 7.7 0.022 242 Systar SA 22.1 17.5 20.2 15.0 0.006 486 Systex 28.2 29.8 32.4 8.7 0.010 381 abdultableau Software 17.6 36.1 70.1 94.2 0.022 246 Tagetik 13.6 16.4 17.5 6.8 0.005 529 Take Solutions 10.4 11.2 16.7 48.7 0.005 542 Talend 16.9 29.8 45.9 54.0 0.014 311 Talentsoft 0.9 2.6 7.7 202.3 0.002 750 Taleo 178.5 204.3 250.5 22.6 0.077 117 Talisma 7.1 7.6 9.0 18.4 0.003 705 Tally 26.3 34.2 39.9 16.6 0.012 339 Targit 14.8 16.2 18.0 11.0 0.006 520 Tavant Technologies 14.9 15.7 16.5 5.2 0.005 546 TCS 8.7 11.2 13.3 18.4 0.004 611 Tealeaf Technology 19.8 21.0 22.0 4.8 0.007 459 Teamquest Corp. 19.3 19.1 20.3 6.5 0.006 483 TechExcel Inc. 11.5 12.0 12.6 5.2 0.004 623 Technology One 20.6 25.5 27.4 7.7 0.008 414 Tecsys Inc. 15.0 15.5 13.2-14.7 0.004 613 Tectia 11.7 11.5 10.1-11.8 0.003 686 TEDS 13.3 13.6 14.0 2.9 0.004 594 Telerik 19.0 23.2 27.9 20.3 0.009 409 Telesoft 2.9 2.8 2.8-1.2 0.001 971 Telligent 25.0 32.1 42.7 33.1 0.013 328 TELUS (Emergis) 42.2 47.5 52.6 10.6 0.016 289 Temenos 243.1 314.9 313.2-0.5 0.096 104 Teradata 727.7 865.2 989.7 14.4 0.305 36 THBComponentware 0.4 0.4 0.4 6.3 0.000 1,136 The Salamander Organization 20.3 20.9 22.2 6.6 0.007 452 Think3 38.0 38.4 43.0 12.0 0.013 325 Thomson Reuters 194.3 191.7 197.2 2.9 0.061 135 Tian Jian 6.5 7.5 8.9 19.2 0.003 711 TIBCO 544.7 610.8 730.2 19.5 0.225 48 34 #235326 2012 IDC
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Tibero 2.1 5.9 184.6 0.002 810 Tibersoft 4.2 2.4 2.5 5.3 0.001 988 TigerLogic 12.0 12.0 12.8 6.8 0.004 622 Timecentre 13.9 14.2 14.9 4.4 0.005 576 TmaxSoft 32.7 30.6 46.1 50.3 0.014 309 Tomax Corp. 13.7 13.9 14.1 1.3 0.004 589 Tongtech 16.2 9.1 10.9 19.9 0.003 668 Top Image Systems 16.7 15.3 22.0 43.8 0.007 460 Torex 185.7 182.2 197.1 8.2 0.061 136 Toshiba Solutions Corp. 33.3 35.0 38.0 8.5 0.012 351 Total Logistics 1.5 1.6 1.8 15.4 0.001 1,043 TotalSoft 7.5 8.5 8.8 3.4 0.003 717 TOTVS 379.9 505.4 631.9 25.0 0.195 53 Trace One 20.1 17.2 18.8 9.3 0.006 508 Transoft 5.0 6.4 7.3 14.7 0.002 761 Trend Micro 1,019.2 1,081.8 1,208.7 11.7 0.372 32 Trillium Software 49.4 52.2 53.3 2.2 0.016 285 Trintech Group PLC 22.2 23.5 28.2 19.9 0.009 407 Triple Point Technology 36.6 48.0 50.6 5.4 0.016 296 Tripwire Inc. 74.9 83.8 94.6 12.8 0.029 212 Trisunwyse 1.7 1.8 2.1 18.9 0.001 1,021 Troux Technologies 13.4 15.3 20.2 32.0 0.006 487 TRS 1.1 1.3 1.6 23.6 0.000 1,056 Trustwave 25.0 58.0 68.8 18.7 0.021 248 TSS 1.5 1.5 1.7 9.0 0.001 1,052 Turbolinux Inc. 3.6 3.2 3.5 8.2 0.001 932 TXT e-solutions 11.3 14.0 12.1-13.5 0.004 641 Tyler Technologies 146.5 153.2 163.5 6.7 0.050 156 UC4 54.0 62.4 68.2 9.3 0.021 251 UFIDA 206.8 229.9 334.0 45.3 0.103 99 Ultimate Software 137.3 172.4 216.0 25.3 0.067 125 Ultrapower 13.3 13.6 16.5 21.6 0.005 549 Unanet Technologies 4.6 4.8 5.0 3.1 0.002 854 Unet System 2.9 3.2 2.6-19.6 0.001 982 Unicom Systems 48.9 49.8 53.4 7.3 0.016 284 UNIFY Corp. 10.9 19.5 20.5 5.1 0.006 477 Unisys 338.6 338.5 360.2 6.4 0.111 92 UNIT4 364.4 379.3 418.2 10.3 0.129 76 update software 26.7 24.2 29.2 20.5 0.009 403 Upsidesoft 10.5 15.1 15.8 5.1 0.005 559 Uptime Software 6.0 7.4 8.5 15.0 0.003 728 USU Software AG 16.4 17.3 20.9 20.8 0.006 474 Vanguard 3.7 3.9 4.6 17.0 0.001 871 Vasco 17.2 18.5 20.1 8.7 0.006 489 VBA 0.2 0.2 NA 1,159 Veeam 29.8 46.0 84.9 84.4 0.026 224 Vendavo 29.7 34.2 60.6 77.0 0.019 269 2012 IDC #235326 35
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Venotion Technologies 1.7 1.9 2.2 11.9 0.001 1,017 Venus Tec 2.3 2.6 3.7 41.6 0.001 921 Veracode 8.0 9.3 9.4 0.8 0.003 695 Verint Systems 461.3 469.4 496.4 5.8 0.153 66 Verivo 6.4 10.2 14.9 46.1 0.005 575 Versant 17.1 15.7 16.2 3.2 0.005 553 Versata 155.9 163.0 171.9 5.5 0.053 153 Versys 3.0 2.4 2.6 8.9 0.001 978 Vertex Inc. 63.0 65.9 69.1 4.8 0.021 247 ViaPeople 2.0 2.1 2.2 4.4 0.001 1,014 Viewpoint Construction Software 12.0 17.2 18.6 8.6 0.006 511 Visible Systems Corp. 5.1 5.3 5.4 2.6 0.002 834 Vision Solutions Inc. 165.8 169.2 177.0 4.6 0.054 148 VisionWare 9.1 9.6 10.4 8.0 0.003 683 Visma 238.5 283.9 374.5 31.9 0.115 87 Vitria Technology 43.9 47.2 51.1 8.1 0.016 294 Vivisimo 17.9 18.8 19.5 3.5 0.006 496 VMTurbo 2.5 NA 0.001 990 VMware 1,905.3 2,669.1 3,509.3 31.5 1.080 10 Wall Street Systems 91.7 100.2 107.4 7.2 0.033 196 Warevalley 3.0 5.4 78.9 0.002 840 Waterford Technologies 14.3 15.6 18.9 20.9 0.006 505 Wavelink Corp. 20.3 20.5 19.0-7.5 0.006 504 Webcab Components 1.5 1.6 1.7 6.3 0.001 1,049 WebLayers Inc. 4.9 6.5 7.5 15.9 0.002 756 Webroot 128.1 140.0 129.9-7.2 0.040 178 Websense 251.4 251.4 254.8 1.4 0.078 116 Webspy 0.3 0.4 0.4 10.5 0.000 1,133 WebTrends 75.9 81.1 92.9 14.6 0.029 215 White Information Networking 1.8 2.0 2.5 21.8 0.001 995 Win Estimator Inc. 10.1 10.3 11.2 8.7 0.003 663 Wing Arc 17.4 20.6 20.8 0.6 0.006 476 WINS Technet 1.3 1.4 1.6 12.3 0.000 1,058 Wipro Healthcare 5.4 5.4 6.1 11.4 0.002 797 WISE itech 1.7 1.9 2.0 6.8 0.001 1,028 Wizrom 1.3 1.5 1.9 28.7 0.001 1,036 WMSL 2.0 2.3 3.9 72.4 0.001 911 Wolf Frameworks 1.0 1.3 1.5 16.0 0.000 1,064 Wolters Kluwer Financial Services 54.0 66.6 71.0 6.7 0.022 243 Workcube 0.3 NA 0.000 1,146 Workday Inc. 123.0 160.0 320.0 100.0 0.099 103 WorkForce Software 11.4 11.7 12.2 4.4 0.004 635 Works Applications Co. Ltd. 160.1 170.1 192.5 13.2 0.059 137 Workstream 14.9 12.1 7.9-35.0 0.002 747 WS02 1.7 3.2 5.0 52.8 0.002 857 Xactly Corp. 44.5 46.4 48.9 5.2 0.015 301 XAware Inc. 4.0 4.1 4.4 6.1 0.001 883 36 #235326 2012 IDC
TABLE 3 Worldwide Packaged Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Xceed 6.1 6.4 6.8 6.3 0.002 777 XIGNITE 0.5 0.6 0.6 6.3 0.000 1,124 Xnear 0.4 0.4 0.5 9.3 0.000 1,129 Xpriori 2.2 2.2 2.2-0.6 0.001 1,010 xtuple 5.6 5.0 5.3 5.3 0.002 845 Yardi 78.3 84.9 91.6 7.8 0.028 218 Yellowfin 2.0 2.6 7.1 174.8 0.002 765 Younglimwon Softlab 4.8 5.9 6.6 12.4 0.002 781 YouSendIt 15.5 21.8 22.9 5.0 0.007 446 Zend Technologies Inc. 15.2 16.3 17.6 8.4 0.005 526 Zenoss 4.5 7.0 14.8 111.5 0.005 580 Zhifang S&T 1.6 1.8 2.2 17.9 0.001 1,016 Zhonglian 2.1 2.4 2.8 17.9 0.001 969 Zilliant Inc. 6.8 7.3 7.5 2.8 0.002 757 Zionex 1.9 2.3 2.8 23.9 0.001 967 ZL Technologies 14.8 16.6 18.2 9.4 0.006 517 Zoho 51.1 64.0 121.5 89.7 0.037 187 Zoner Software 1.0 1.1 1.3 21.8 0.000 1,076 Zucchetti 284.4 276.4 291.4 5.5 0.090 108 Zycus 10.1 14.7 15.5 5.2 0.005 567 ZyLAB North America LLC 13.5 14.3 16.0 11.9 0.005 555 Zynapse 1.7 2.2 2.5 14.1 0.001 993 Zyrion 2.0 3.8 15.5 310.9 0.005 566 Subtotal 228,905.0 248,092.1 273,815.9 10.4 84.305 Other 45,038.4 47,657.8 50,974.2 7.0 15.695 Total 273,943.4 295,749.9 324,790.1 9.8 100.000 Source: IDC, 2012 TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide /n software 5.04 0.003 5.04 0.002 1C 187.33 0.177 187.33 0.058 1Spatial 0.65 0.000 12.93 0.012 13.58 0.004 3D Systems 4.50 0.003 0.25 0.000 4.75 0.001 3i Infotech 21.84 0.041 21.84 0.007 3M 26.67 0.016 1.11 0.001 0.32 0.001 28.10 0.009 4CS 11.82 0.007 11.82 0.004 4D SAS 5.87 0.004 12.02 0.011 3.01 0.006 20.91 0.006 AAM Technologies 0.35 0.000 2.61 0.002 2.96 0.001 Abacus Research 28.33 0.027 28.33 0.009 2012 IDC #235326 37
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide ABB Ltd. 57.30 0.035 112.39 0.106 55.79 0.104 225.49 0.069 ABBYY 6.40 0.004 22.85 0.022 1.77 0.003 31.02 0.010 ABC Systems 5.09 0.003 2.09 0.002 0.60 0.001 7.79 0.002 Abiquo 2.31 0.001 0.35 0.000 0.38 0.001 3.04 0.001 Able Commerce 4.24 0.003 4.24 0.001 Accela 11.68 0.007 0.59 0.001 12.27 0.004 Accellion 16.33 0.010 7.90 0.007 3.19 0.006 27.43 0.008 Accelops 5.50 0.003 5.50 0.002 Access Accounting 29.78 0.028 29.78 0.009 Accountpro 5.32 0.003 5.32 0.002 Accruent 21.64 0.013 21.64 0.007 AccuRev 9.30 0.006 1.06 0.001 1.14 0.002 11.50 0.004 ACI Worldwide 177.87 0.108 126.30 0.119 34.00 0.064 338.18 0.104 Acision 155.07 0.094 263.56 0.248 55.49 0.104 474.11 0.146 Acronis 41.25 0.025 57.03 0.054 32.59 0.061 130.87 0.040 Actiance (formerly FaceTime) 20.43 0.012 5.04 0.005 0.79 0.001 26.26 0.008 Actipro Software 4.15 0.003 4.15 0.001 Active Endpoints Inc. 11.88 0.007 8.62 0.008 20.50 0.006 ActiveState Software Inc. 3.03 0.002 0.96 0.001 0.10 0.000 4.10 0.001 Activision Blizzard 772.91 0.468 628.06 0.592 100.74 0.188 1,501.71 0.462 Actuate Corp. 97.64 0.059 23.71 0.022 5.18 0.010 126.53 0.039 Adaptive 9.29 0.006 4.59 0.004 0.40 0.001 14.27 0.004 Adaptive Computing 14.30 0.009 5.50 0.005 2.20 0.004 22.00 0.007 Aderant 34.58 0.065 34.58 0.011 Aditro 104.82 0.099 104.82 0.032 Admerex 4.03 0.008 4.03 0.001 Adobe 2,019.84 1.222 1,300.20 1.225 836.29 1.564 4,156.33 1.280 ADP 445.21 0.269 75.88 0.072 2.86 0.005 523.94 0.161 Advanced Computer Software 100.38 0.095 100.38 0.031 Advanced Data Exchange 7.85 0.005 7.85 0.002 Advanced Systems Concepts 12.75 0.008 5.88 0.006 1.78 0.003 20.40 0.006 Advent Software 264.32 0.160 33.69 0.032 298.02 0.092 Advizor Solutions 11.53 0.007 1.92 0.002 13.46 0.004 AFAS ERP Software 52.67 0.050 52.67 0.016 Agilense 0.38 0.000 0.38 0.000 Ahnlab Inc. 0.87 0.001 37.35 0.070 38.22 0.012 AKuP 2.13 0.004 2.13 0.001 Alcatel-Lucent 171.16 0.104 79.68 0.075 37.89 0.071 288.72 0.089 Aldata Solution 7.76 0.005 31.27 0.029 0.99 0.002 40.02 0.012 Alfabet 5.86 0.004 10.09 0.010 0.55 0.001 16.50 0.005 Allegro Development Corp. 13.09 0.008 7.62 0.007 3.09 0.006 23.80 0.007 Alloy Software 0.96 0.001 0.13 0.000 0.06 0.000 1.15 0.000 Allscripts 436.78 0.264 436.78 0.134 Almog Software Industries 1.63 0.002 1.63 0.001 Alpha Software 1.23 0.001 0.34 0.000 1.57 0.000 Alps System Integration 30.30 0.057 30.30 0.009 38 #235326 2012 IDC
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Altair Engineering Inc. 18.40 0.011 3.09 0.003 13.15 0.025 34.64 0.011 Alterian 8.19 0.005 46.23 0.044 54.42 0.017 Altibase 15.31 0.029 15.31 0.005 Altova 7.73 0.005 5.21 0.005 0.81 0.002 13.75 0.004 Amano Cincinnati 5.37 0.003 1.36 0.001 5.73 0.011 12.47 0.004 Amazon.com Inc. 117.79 0.071 66.81 0.063 28.60 0.053 213.20 0.066 Amdocs 300.66 0.182 48.00 0.045 23.23 0.043 371.88 0.114 American Software 52.43 0.032 6.39 0.006 0.33 0.001 59.15 0.018 ANGOSS Software 6.69 0.004 0.65 0.001 7.34 0.002 International Ltd. Ansys Inc. 288.84 0.175 232.32 0.219 150.20 0.281 671.36 0.207 AOL/Mapquest 47.13 0.029 3.69 0.003 50.82 0.016 Appcelerator 3.13 0.002 3.13 0.001 AppDynamics 6.00 0.004 6.00 0.002 Appfluent Technology Inc. 5.60 0.003 5.60 0.002 APPGEN Business Software 12.64 0.008 0.46 0.000 13.09 0.004 Appian 30.91 0.019 10.24 0.010 1.56 0.003 42.71 0.013 Appirio 13.48 0.008 1.91 0.002 0.41 0.001 15.80 0.005 Appistry 4.79 0.003 4.79 0.001 Apple 782.07 0.473 332.38 0.313 240.94 0.451 1,355.39 0.417 Application Security Inc. 10.14 0.006 3.23 0.003 13.37 0.004 Applied Computer Services 13.86 0.013 13.86 0.004 (Hasib) Applied Materials 7.86 0.005 2.05 0.002 4.37 0.008 14.28 0.004 Applied Systems Inc. 61.31 0.037 5.06 0.005 66.37 0.020 Applied Voice & Speech 45.05 0.027 14.02 0.013 2.38 0.004 61.45 0.019 Technologies Aranda Software 18.86 0.011 18.86 0.006 Arcplan 14.87 0.009 19.09 0.018 2.87 0.005 36.83 0.011 Arena 4.82 0.003 0.27 0.000 0.66 0.001 5.75 0.002 Argo Data Resource Corp. 29.07 0.018 29.07 0.009 Argos Systems 0.79 0.000 0.41 0.000 1.20 0.000 ARI Network 13.87 0.008 0.74 0.001 14.60 0.004 Ariba Inc. 264.27 0.160 84.69 0.080 25.85 0.048 374.81 0.115 ASA International 7.15 0.004 3.57 0.003 10.72 0.003 Ascentis 5.40 0.003 5.40 0.002 ASCON 6.02 0.006 6.02 0.002 ASG 170.41 0.103 80.88 0.076 12.56 0.023 263.85 0.081 Asiainfo 63.93 0.120 63.93 0.020 Asianet TP 7.83 0.015 7.83 0.002 Aspect Software 189.56 0.115 118.32 0.112 76.87 0.144 384.75 0.118 Aspel 12.58 0.008 12.58 0.004 Aspen Technology 68.38 0.041 53.82 0.051 52.63 0.098 174.83 0.054 Aspera 4.73 0.003 1.11 0.001 0.18 0.000 6.02 0.002 Aspose 6.61 0.004 6.61 0.002 Asseco Group 6.93 0.004 122.41 0.115 14.29 0.027 143.63 0.044 2012 IDC #235326 39
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Astea International 14.70 0.009 4.07 0.004 0.63 0.001 19.40 0.006 Asure 5.79 0.004 5.79 0.002 AT Kearney Procurement 13.75 0.008 2.66 0.003 0.63 0.001 17.05 0.005 Solutions Atari 18.23 0.011 3.20 0.003 0.59 0.001 22.03 0.007 Atego 3.04 0.002 5.64 0.005 0.32 0.001 9.00 0.003 Atempo 14.67 0.009 29.66 0.028 3.60 0.007 47.92 0.015 ATENA UsÅ ugi Informatyczne i 8.60 0.008 8.60 0.003 Finansowe Ateras 8.66 0.005 8.66 0.003 Atlassian 53.73 0.033 40.01 0.038 7.56 0.014 101.30 0.031 ATOSS Software 26.21 0.025 26.21 0.008 Attachmate 598.05 0.362 427.05 0.403 93.84 0.176 1,118.94 0.345 Attunity 13.40 0.008 2.97 0.003 0.12 0.000 16.50 0.005 Auraportal 3.57 0.002 4.08 0.004 0.95 0.002 8.60 0.003 Autodesk 818.11 0.495 829.15 0.781 472.77 0.884 2,120.03 0.653 Autotask 8.99 0.005 8.99 0.003 Auto-trol Technology 8.87 0.005 4.89 0.005 0.45 0.001 14.21 0.004 Avast Software 28.14 0.017 35.54 0.034 4.39 0.008 68.07 0.021 Avaya Inc. 306.28 0.185 392.63 0.370 185.46 0.347 884.37 0.272 AVEVA Group 35.11 0.021 86.79 0.082 69.78 0.131 191.68 0.059 AVG Technologies (formerly 120.78 0.073 83.20 0.078 2.71 0.005 206.69 0.064 Grisoft) Aviv Advanced Solutions 1.22 0.001 1.22 0.000 Awareness 9.47 0.006 9.47 0.003 Axios Systems 4.46 0.003 7.95 0.007 0.69 0.001 13.09 0.004 Axoft 5.89 0.004 5.89 0.002 Axway 80.89 0.049 141.20 0.133 3.00 0.006 225.10 0.069 Ayanova (Ground Zero Tech- 2.84 0.002 2.84 0.001 Works Inc.) B & L Associates 10.25 0.006 1.87 0.002 12.12 0.004 B2 Systems Inc. 3.64 0.002 0.95 0.001 4.59 0.001 Backbase 2.81 0.002 3.75 0.004 6.57 0.002 BackOffice Associates 3.55 0.002 0.80 0.001 0.06 0.000 4.41 0.001 Balabit 0.89 0.001 0.89 0.000 Barracuda 10.71 0.006 5.82 0.005 0.72 0.001 17.25 0.005 BAS 1.77 0.001 1.77 0.001 BasWare 11.58 0.007 88.04 0.083 2.65 0.005 102.27 0.031 BDSIC 2.19 0.004 2.19 0.001 BeaconIT Group 0.79 0.001 0.79 0.000 Beeline 5.10 0.003 0.50 0.000 5.60 0.002 Bematech 33.93 0.021 33.93 0.010 Benner Solutions 8.56 0.005 8.56 0.003 Bentley Systems Inc. 241.76 0.146 215.52 0.203 56.80 0.106 514.08 0.158 Beta Systems Software AG 5.54 0.003 37.95 0.036 43.48 0.013 Binarymission Technologies 0.90 0.001 0.90 0.000 40 #235326 2012 IDC
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Birdstep Technology 1.83 0.001 12.71 0.012 14.53 0.004 Bison 18.21 0.017 18.21 0.006 Bit 5.06 0.009 5.06 0.002 Bitam 7.05 0.004 7.05 0.002 BitDefender 24.71 0.015 66.60 0.063 15.85 0.030 107.16 0.033 Biuro Projektowania Systemów 8.86 0.008 8.86 0.003 Cyfrowych SA (BPSC SA) Black Duck Software Inc. 16.25 0.010 4.90 0.005 4.64 0.009 25.80 0.008 Blackbaud 241.84 0.146 15.51 0.015 3.65 0.007 261.00 0.080 Blackboard 356.19 0.216 48.04 0.045 7.45 0.014 411.68 0.127 Blue Coat 2.66 0.002 1.19 0.001 0.54 0.001 4.38 0.001 BlueCielo ECM Solutions 2.18 0.001 4.69 0.004 0.65 0.001 7.53 0.002 BlueKiwi 0.17 0.000 4.03 0.004 4.20 0.001 BluePhoenix Solutions 29.33 0.018 29.33 0.009 Blueprint 9.90 0.006 1.10 0.001 11.00 0.003 Bluestripe Software 8.26 0.005 0.94 0.001 9.20 0.003 BMC 1,207.42 0.731 622.90 0.587 134.81 0.252 1,965.12 0.605 Bokesoft 57.49 0.108 57.49 0.018 Bond International 11.48 0.007 26.53 0.025 2.19 0.004 40.20 0.012 Boothroyd Dewhurst 0.94 0.001 0.24 0.000 1.18 0.000 Bosch Software Innovations 2.86 0.002 4.04 0.004 6.90 0.002 GmbH BP Logix 4.97 0.003 0.48 0.000 5.45 0.002 BPL Telecom 6.01 0.011 6.01 0.002 BR Solutions 2.20 0.001 2.20 0.001 Bradmark Technologies Inc. 7.63 0.005 1.04 0.001 0.03 0.000 8.70 0.003 Brainloop Inc. 13.11 0.008 13.11 0.004 Brainshark 25.57 0.015 1.34 0.001 26.91 0.008 Brainzsquare 7.06 0.013 7.06 0.002 BravoSolution 5.75 0.003 4.59 0.004 2.93 0.005 13.27 0.004 Bravura 4.58 0.009 4.58 0.001 Brightcove 39.26 0.024 13.89 0.013 7.25 0.014 60.41 0.019 BRITC 8.70 0.016 8.70 0.003 Broadlane 16.76 0.010 16.76 0.005 BroadVision 5.09 0.003 4.91 0.005 4.04 0.008 14.04 0.004 Brooks Automation 169.12 0.102 46.25 0.086 215.37 0.066 Bsoft 5.90 0.011 5.90 0.002 BSP 35.58 0.067 35.58 0.011 Bull SAS 9.60 0.006 126.10 0.119 11.85 0.022 147.54 0.045 Bungee Labs 0.59 0.000 0.59 0.000 C2C 6.39 0.004 4.87 0.005 0.14 0.000 11.40 0.004 CA Technologies 2,939.21 1.779 1,053.79 0.993 393.37 0.736 4,386.37 1.351 Cactus Commerce 5.78 0.003 5.78 0.002 Cadence Design Systems 403.18 0.244 213.77 0.201 385.20 0.720 1,002.15 0.309 CADMEN 1.31 0.002 1.31 0.000 Calipso 2.30 0.001 2.30 0.001 2012 IDC #235326 41
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Callidus Software Inc. 54.37 0.033 8.67 0.008 3.20 0.006 66.24 0.020 Calypso Technology 32.08 0.019 26.32 0.025 8.12 0.015 66.51 0.020 Cambar Software 5.76 0.003 5.76 0.002 Campus Management Corp. 26.61 0.016 26.61 0.008 Camstar Systems Inc. 7.32 0.004 2.05 0.002 1.26 0.002 10.63 0.003 Canon IT Solutions 15.55 0.029 15.55 0.005 CAS Software 37.97 0.036 37.97 0.012 Casewise 6.25 0.004 7.72 0.007 13.97 0.004 Cashtech Solutions 8.49 0.016 8.49 0.003 Caspio 3.13 0.002 0.42 0.000 0.05 0.000 3.60 0.001 CAST Software 16.70 0.010 25.75 0.024 42.45 0.013 Cav Systems 1.28 0.001 1.28 0.000 CCH 44.43 0.027 44.43 0.014 CCK Financial Solutions Ltd. 1.42 0.003 1.42 0.000 CDB 8.74 0.005 2.07 0.002 10.81 0.003 CDC Corp. 88.35 0.053 51.43 0.048 14.99 0.028 154.78 0.048 CDNetworks 2.91 0.002 0.12 0.000 3.03 0.001 Cegedim 89.31 0.054 249.47 0.235 32.60 0.061 371.39 0.114 Cegid 0.98 0.001 185.23 0.175 0.57 0.001 186.78 0.058 Centric Software 13.82 0.008 6.10 0.006 19.92 0.006 Century Software 2.42 0.005 2.42 0.001 Ceridian 64.38 0.039 7.42 0.007 71.80 0.022 Cerner 629.14 0.381 52.52 0.050 19.68 0.037 701.34 0.216 Cezanne Software 1.36 0.001 12.03 0.011 13.39 0.004 CFEngine 2.00 0.001 2.00 0.001 CGI Information Systems 119.64 0.072 4.46 0.004 2.68 0.005 126.78 0.039 Chang Yi 15.55 0.029 15.55 0.005 Channel Advisor 21.78 0.013 21.78 0.007 Chase Cooper 2.80 0.002 10.79 0.010 2.46 0.005 16.05 0.005 Check Point Software 126.38 0.076 137.98 0.130 63.00 0.118 327.37 0.101 Technologies Ciel 2.73 0.003 2.73 0.001 Cimatron 3.86 0.002 16.56 0.016 4.45 0.008 24.87 0.008 Cincom Systems Inc. 29.73 0.018 33.61 0.032 12.55 0.023 75.88 0.023 CiRBA 4.66 0.003 7.11 0.007 0.44 0.001 12.20 0.004 Cisco 1,338.74 0.810 388.93 0.367 69.19 0.129 1,796.85 0.553 Citrix 1,018.29 0.616 483.48 0.456 159.35 0.298 1,661.12 0.511 Civica 13.41 0.008 87.21 0.082 33.17 0.062 133.79 0.041 Clear Methods Inc. 0.77 0.000 0.77 0.000 Cleo 5.02 0.003 5.02 0.002 Click Commerce Inc. 7.55 0.005 1.53 0.001 6.23 0.012 15.30 0.005 ClickSoftware 27.17 0.016 34.00 0.032 2.59 0.005 63.76 0.020 Cloudera 2.04 0.001 0.27 0.000 2.31 0.001 CMstat 1.14 0.001 1.14 0.000 CNC Software Inc. 6.32 0.004 3.49 0.003 9.81 0.003 CodeJock Software 0.67 0.000 0.67 0.000 42 #235326 2012 IDC
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Codemesh 0.77 0.000 0.77 0.000 Cognology 4.56 0.009 4.56 0.001 Coheris 0.16 0.000 13.94 0.013 14.09 0.004 CollabNet 29.98 0.018 4.99 0.005 1.03 0.002 36.01 0.011 Comarch SA 0.80 0.000 33.29 0.031 34.09 0.010 Comax 5.11 0.005 5.11 0.002 CombineNet 5.37 0.003 2.87 0.003 0.98 0.002 9.22 0.003 Communispace 58.73 0.036 1.13 0.001 59.86 0.018 CommVault 226.70 0.137 81.66 0.077 43.17 0.081 351.53 0.108 ComOps 2.74 0.005 2.74 0.001 Component Factory Pty. Ltd. 0.38 0.000 0.38 0.000 ComponentArt 2.24 0.001 2.24 0.001 ComponentOne 11.67 0.007 3.93 0.004 1.11 0.002 16.70 0.005 ComponentSpace 0.90 0.001 0.90 0.000 Composite Software 19.56 0.012 0.91 0.001 20.46 0.006 Comptel 10.04 0.019 10.04 0.003 CompuGroup Medical 22.61 0.014 316.89 0.299 1.48 0.003 340.98 0.105 Computacion en Accion 7.86 0.005 7.86 0.002 Computational Engineering Intl. 0.55 0.000 0.55 0.001 0.55 0.001 1.65 0.001 Inc. Compuware 533.37 0.323 206.15 0.194 63.70 0.119 803.22 0.247 Comverse 38.24 0.072 38.24 0.012 Concur Technologies 306.45 0.185 36.61 0.035 15.46 0.029 358.51 0.110 Consensus 0.90 0.001 0.90 0.000 Consona 102.24 0.062 18.94 0.018 19.45 0.036 140.63 0.043 Constellation Software Inc. 366.37 0.222 95.55 0.090 7.00 0.013 468.92 0.144 Contour Components 1.23 0.001 1.23 0.000 Convergys 258.39 0.156 26.82 0.025 21.99 0.041 307.20 0.095 Cordys 14.04 0.009 21.77 0.021 9.58 0.018 45.39 0.014 Coremedia 0.36 0.000 14.03 0.013 0.71 0.001 15.10 0.005 Coretech-Diva 3.18 0.003 3.18 0.001 Cornerstone OnDemand 70.60 0.043 70.60 0.022 Correlsense 7.50 0.005 0.40 0.000 7.90 0.002 Cosmocom 1.95 0.004 1.95 0.001 Courion Corp. 17.82 0.011 4.24 0.004 22.06 0.007 Coverity 35.96 0.022 7.33 0.007 8.71 0.016 52.00 0.016 Creawor 11.58 0.022 11.58 0.004 Critical Path 17.17 0.010 30.29 0.029 5.31 0.010 52.77 0.016 Crown Computing 7.00 0.007 7.00 0.002 CS&S 81.32 0.152 81.32 0.025 CS2C 3.16 0.006 3.16 0.001 CSB-System 5.74 0.003 16.58 0.016 22.32 0.007 CSC 41.10 0.077 41.10 0.013 Curl Inc. 0.45 0.000 2.45 0.005 2.90 0.001 Cyberdime 4.82 0.009 4.82 0.001 Cybozu Inc. 39.41 0.074 39.41 0.012 2012 IDC #235326 43
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Daptiv 18.99 0.011 5.01 0.005 24.00 0.007 Dart Communications 0.62 0.000 0.62 0.000 Dassault Systèmes 611.83 0.370 1,043.90 0.984 579.88 1.085 2,235.61 0.688 Data Expedition 0.53 0.000 0.53 0.000 Data Foundations Inc. 3.06 0.002 3.06 0.001 Data Global (formerly GFT 8.83 0.008 8.83 0.003 Inboxx) Data I/O 0.96 0.001 2.59 0.002 4.34 0.008 7.90 0.002 Data Streams 4.36 0.008 4.36 0.001 DataCore Software 1.48 0.001 23.85 0.022 6.47 0.012 31.80 0.010 DataLever Corp. 1.35 0.001 1.35 0.000 Datawatch Corp. 13.81 0.008 4.41 0.004 18.22 0.006 DATEV 974.17 0.918 974.17 0.300 Daumsoft 2.47 0.005 2.47 0.001 dbase 2.98 0.002 2.98 0.001 Defontana 3.17 0.002 3.17 0.001 Delcam 23.51 0.014 28.87 0.027 4.31 0.008 56.69 0.017 Dell 104.77 0.063 57.23 0.054 17.57 0.033 179.56 0.055 Deltek Inc. 235.81 0.143 26.15 0.025 261.95 0.081 DemandTec 72.32 0.044 11.52 0.011 83.84 0.026 Denodo Technologies Inc. 1.29 0.001 1.87 0.002 3.15 0.001 Desaware 0.62 0.000 0.62 0.000 Descartes Systems 19.01 0.012 14.35 0.014 1.56 0.003 34.91 0.011 Developer Express 18.50 0.011 18.50 0.006 Dichain 5.89 0.011 5.89 0.002 Digia QT Commercial 1.57 0.001 1.23 0.001 0.71 0.001 3.50 0.001 Digicert 1.56 0.003 1.56 0.000 Diginet 0.32 0.001 0.32 0.000 Digital Arts 31.56 0.059 31.56 0.010 Digital River Inc. 73.88 0.045 35.21 0.033 6.36 0.012 115.45 0.036 Digital Ware 2.78 0.002 2.78 0.001 DigiwinSoft 33.23 0.062 33.23 0.010 Diskeeper Corp. 5.80 0.004 2.96 0.003 0.34 0.001 9.09 0.003 DMTI Spatial Inc. 13.07 0.008 13.07 0.004 DO2 Technologies 6.40 0.004 0.70 0.001 7.10 0.002 DotNetNuke 3.56 0.002 0.59 0.001 0.36 0.001 4.50 0.001 Dr.Web 6.34 0.004 28.01 0.026 3.98 0.007 38.32 0.012 Dream Security 4.13 0.008 4.13 0.001 Drishti soft 2.34 0.004 2.34 0.001 DSC 13.72 0.008 30.89 0.058 44.61 0.014 Dundas Data Visualization 15.25 0.009 15.25 0.005 Duzon Bizon 12.50 0.008 45.95 0.086 58.45 0.018 Dynamacs 7.92 0.005 7.92 0.002 DynamicOps 12.70 0.008 3.75 0.004 0.75 0.001 17.20 0.005 Dynaware 3.07 0.002 3.07 0.001 EAB Systems 0.81 0.002 0.81 0.000 44 #235326 2012 IDC
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide eabax 21.63 0.040 21.63 0.007 EastSoft 3.09 0.006 3.09 0.001 Easylink Services 24.41 0.015 5.49 0.005 1.59 0.003 31.48 0.010 ebanswers 3.00 0.006 3.00 0.001 EBP 38.09 0.036 38.09 0.012 ebworx 4.17 0.008 4.17 0.001 ecminer 0.79 0.001 0.79 0.000 Econintel Treasury Systems 2.69 0.002 1.63 0.002 4.32 0.001 Inc. e-conomic 13.36 0.013 13.36 0.004 Ecteon 2.67 0.002 2.67 0.001 Edifecs 17.75 0.011 17.75 0.005 efuture IT 3.41 0.006 3.41 0.001 EG 44.76 0.042 44.76 0.014 eg Innovations 12.77 0.008 2.36 0.002 0.62 0.001 15.76 0.005 egain 19.81 0.012 15.08 0.014 0.22 0.000 35.11 0.011 Egenera Inc. 15.58 0.009 6.69 0.006 3.24 0.006 25.52 0.008 eglobal System 5.40 0.010 5.40 0.002 eiq Networks Inc. 11.91 0.007 5.21 0.005 17.13 0.005 Elcom International Inc. 4.42 0.003 4.42 0.001 Electronic Arts 407.14 0.246 343.16 0.323 30.01 0.056 780.31 0.240 Element K 9.23 0.006 4.02 0.004 13.25 0.004 Emailvision 2.45 0.001 57.49 0.054 1.22 0.002 61.16 0.019 Embarcadero Technologies 65.10 0.039 25.00 0.024 11.76 0.022 101.86 0.031 Embotics 2.67 0.002 0.33 0.000 3.00 0.001 EMC 2,665.12 1.613 1,587.98 1.497 631.83 1.182 4,884.92 1.504 Empirix 40.47 0.024 7.51 0.007 7.05 0.013 55.02 0.017 Empress Software 37.37 0.023 4.09 0.004 6.98 0.013 48.44 0.015 Emptoris 28.32 0.017 12.76 0.012 41.08 0.013 Encirq 4.17 0.003 0.37 0.001 4.53 0.001 ENEA 4.59 0.003 40.96 0.039 4.13 0.008 49.68 0.015 Enigma 5.64 0.003 1.42 0.001 7.06 0.002 Enterasys Networks Inc. 58.72 0.036 20.07 0.019 78.79 0.024 EnterpriseDB 9.72 0.006 2.43 0.002 12.15 0.004 Enterworks 14.79 0.009 14.79 0.005 Entigo 3.96 0.002 0.45 0.000 4.41 0.001 Entrust Inc. 30.38 0.018 9.92 0.009 2.67 0.005 42.97 0.013 Epicor Software Corp. 305.44 0.185 58.81 0.055 26.07 0.049 390.32 0.120 EPiServer 2.44 0.001 30.92 0.029 0.42 0.001 33.77 0.010 eplus 10.05 0.006 10.05 0.003 ERI Bancaire 0.95 0.001 86.78 0.082 6.67 0.012 94.40 0.029 Escalate Retail 36.71 0.022 4.36 0.004 1.26 0.002 42.33 0.013 ESET 65.04 0.039 99.60 0.094 32.92 0.062 197.56 0.061 Eshbel 0.83 0.001 10.71 0.010 11.53 0.004 Esker Software 16.49 0.010 20.75 0.020 3.26 0.006 40.50 0.012 espatial 0.54 0.000 4.92 0.005 5.46 0.002 2012 IDC #235326 45
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide e-spirit AG 1.11 0.001 12.69 0.012 13.80 0.004 ESRI 679.82 0.411 331.37 0.312 127.54 0.239 1,138.72 0.351 Etelos Inc. 0.23 0.000 0.23 0.000 Eurosoft (UK) 1.64 0.001 3.33 0.003 4.97 0.002 EVault (A Seagate Company) 83.46 0.051 14.24 0.013 97.70 0.030 EVER TEAM 27.00 0.025 27.00 0.008 EvolveWare Inc. 1.84 0.001 1.84 0.001 Exa Corp. 1.55 0.001 2.22 0.002 3.77 0.001 Exact 72.76 0.044 165.25 0.156 11.21 0.021 249.22 0.077 Excel Force 1.81 0.003 1.81 0.001 Excel Technology 0.47 0.001 0.47 0.000 Execplan 6.11 0.004 6.11 0.002 EXEM 6.97 0.013 6.97 0.002 Expandable Software Inc. 5.60 0.003 0.03 0.000 5.63 0.002 Experian 143.98 0.087 8.26 0.008 9.45 0.018 161.69 0.050 Explorer Software Inc. 3.87 0.002 3.87 0.001 Extol 11.70 0.007 11.70 0.004 Eze Castle Software 11.41 0.007 11.41 0.004 EZLegacy 1.49 0.001 6.06 0.006 7.55 0.002 FairCom Corp. 1.91 0.001 0.59 0.001 0.08 0.000 2.59 0.001 Falconstor Software Inc. 55.84 0.034 20.71 0.020 15.58 0.029 92.12 0.028 Fasoo.com 12.42 0.023 12.42 0.004 Fenestrae BV 3.40 0.002 4.25 0.004 7.65 0.002 Feya 0.29 0.001 0.29 0.000 FFE Software Inc. (FirstSQL) 2.22 0.001 2.22 0.001 FICO (formerly Fair Isaac) 375.24 0.227 104.05 0.098 38.08 0.071 517.37 0.159 Fidelity National 494.66 0.299 72.03 0.068 7.97 0.015 574.66 0.177 Fidessa 136.18 0.082 183.08 0.173 46.87 0.088 366.13 0.113 Fieldglass 10.62 0.006 1.26 0.001 11.88 0.004 Financial Sciences Corp. 2.47 0.001 0.87 0.002 3.34 0.001 Financial Software Systems 9.42 0.006 2.28 0.002 11.70 0.004 Finestra 1.65 0.002 1.65 0.001 Fiorano Software 7.28 0.004 2.73 0.003 0.56 0.001 10.56 0.003 Firestar 5.45 0.003 5.45 0.002 First Apex Technologies 5.92 0.011 5.92 0.002 Fiserv 523.61 0.317 11.48 0.011 6.97 0.013 542.06 0.167 Flexera Software 100.35 0.061 40.95 0.039 8.70 0.016 150.00 0.046 FlexiInternational Software 3.78 0.002 0.64 0.001 0.09 0.000 4.50 0.001 Flexline 1.81 0.001 1.81 0.001 FlexSystem 9.25 0.017 9.25 0.003 Focus Softnet 0.10 0.000 5.82 0.005 1.75 0.003 7.67 0.002 FOR-CS 4.63 0.009 4.63 0.001 Formis Bass 1.20 0.002 1.20 0.000 Formula Telecom Solutions 3.61 0.002 0.96 0.001 4.57 0.001 Fortinet 8.63 0.005 7.74 0.007 5.31 0.010 21.68 0.007 Foundation for Windows 6.05 0.004 6.05 0.002 46 #235326 2012 IDC
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Founder Order 33.92 0.063 33.92 0.010 Four Js Development Tools Inc. 14.29 0.009 5.02 0.005 19.31 0.006 FPX 4.33 0.003 1.09 0.001 5.42 0.002 Freewill Solutions 2.43 0.005 2.43 0.001 Frontier 12.47 0.023 12.47 0.004 FrontRange Solutions Inc. 36.94 0.022 70.05 0.066 11.32 0.021 118.31 0.036 F-Secure Corp. 19.46 0.012 158.96 0.150 19.52 0.037 197.94 0.061 Fujian Apexsoft 14.16 0.026 14.16 0.004 Fujitsu 183.30 0.111 173.94 0.164 2,706.41 5.062 3,063.66 0.943 Galactica 8.71 0.008 8.71 0.003 Gale Technologies 2.96 0.002 0.74 0.001 3.70 0.001 Gavel and Gown Software 2.62 0.002 0.39 0.000 1.08 0.002 4.10 0.001 GD 1.52 0.003 1.52 0.000 GE Intelligent Platforms 7.37 0.004 0.83 0.001 8.20 0.003 Gemalto 36.31 0.022 56.28 0.053 2.41 0.005 95.01 0.029 Gemmar Systems International 4.10 0.002 4.10 0.001 Inc. Genesys Telecommunications 153.30 0.093 203.72 0.192 99.75 0.187 456.77 0.141 Laboratories Geniustec 3.54 0.007 3.54 0.001 Genuitec LLC 2.10 0.001 2.10 0.001 Geometric Technologies 1.99 0.001 1.07 0.001 0.07 0.000 3.13 0.001 (formerly TekSoft) GFI Informatique 99.01 0.093 99.01 0.030 GHX 35.87 0.022 35.87 0.011 GigaSpaces 10.87 0.007 2.60 0.002 13.46 0.004 Gitbuy 19.57 0.037 19.57 0.006 Global IDs Inc. 1.21 0.001 1.21 0.000 Global Relay 20.42 0.012 1.86 0.002 0.93 0.002 23.20 0.007 Global Services 0.41 0.000 0.41 0.000 Global Software Inc. 12.34 0.007 2.45 0.002 14.79 0.005 GlobalSCAPE 15.15 0.009 2.75 0.003 2.36 0.004 20.26 0.006 Golden Yikang 6.59 0.012 6.59 0.002 GoldenSource 1.99 0.001 1.99 0.001 Google Inc. 358.92 0.217 174.03 0.164 62.31 0.117 595.26 0.183 Gores Technology Group 17.02 0.010 17.02 0.005 GrammaTech Inc. 1.05 0.001 0.29 0.000 0.76 0.001 2.10 0.001 GrapeCity 11.43 0.007 11.43 0.004 Green Hills Software 79.65 0.048 12.74 0.012 1.59 0.003 93.99 0.029 Greentree 16.29 0.030 16.29 0.005 Gruppo Formula 18.52 0.017 18.52 0.006 GSE Systems 15.99 0.010 9.23 0.009 1.70 0.003 26.93 0.008 GT Software 4.32 0.003 0.50 0.000 4.82 0.001 Guanqun Jinchen 8.93 0.017 8.93 0.003 Guidance 68.34 0.041 8.83 0.008 2.12 0.004 79.29 0.024 GXS 266.58 0.161 111.05 0.105 33.58 0.063 411.21 0.127 2012 IDC #235326 47
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Haansoft Inc. 0.17 0.000 0.17 0.000 Halo Technology 6.05 0.004 6.39 0.006 0.15 0.000 12.59 0.004 Halogen Software 27.73 0.017 27.73 0.009 Handysoft 17.97 0.011 30.75 0.058 48.72 0.015 HansaWorld 0.61 0.000 19.26 0.018 0.26 0.000 20.14 0.006 HardDollar 1.85 0.001 1.20 0.001 0.34 0.001 3.40 0.001 Hashavshevet 0.43 0.000 10.72 0.010 11.14 0.003 Hauri Inc. 7.06 0.013 7.06 0.002 HDS 258.93 0.157 217.54 0.205 87.93 0.164 564.40 0.174 Healy Hudson 4.34 0.004 4.34 0.001 Heinsohn 1.90 0.001 1.90 0.001 HeJia 11.15 0.021 11.15 0.003 Hello2Morrow 0.28 0.000 0.77 0.001 0.06 0.000 1.10 0.000 Help/Systems 3.52 0.002 7.57 0.007 11.09 0.003 Heroix Corp. 16.94 0.010 3.09 0.003 0.46 0.001 20.50 0.006 Hi Sun 7.93 0.015 7.93 0.002 HID Global 14.32 0.009 16.82 0.016 3.54 0.007 34.68 0.011 High Line Corp. 3.92 0.002 3.92 0.001 Hitachi 56.13 0.034 9.82 0.009 1,852.97 3.466 1,918.92 0.591 HMA Group 2.38 0.004 2.38 0.001 Hogia Group 44.58 0.042 44.58 0.014 Hollybridge 30.40 0.057 30.40 0.009 Hornbill Systems Ltd. 2.15 0.001 14.39 0.014 16.54 0.005 HP 3,172.78 1.920 2,194.72 2.069 763.89 1.429 6,131.38 1.888 HR Access 1.83 0.001 54.41 0.051 56.24 0.017 Huahai Medical Info 6.59 0.012 6.59 0.002 Huawei 29.90 0.056 29.90 0.009 Hubspan 5.36 0.003 5.36 0.002 Hubwoo 8.67 0.005 28.54 0.027 37.20 0.011 Hughes Systique 11.11 0.021 11.11 0.003 Human Inference 34.90 0.033 34.90 0.011 Hyland Software 175.65 0.106 5.54 0.005 4.41 0.008 185.60 0.057 Hyphen 4.76 0.003 0.10 0.000 4.86 0.001 Hyphen Solutions 13.47 0.008 13.47 0.004 IAS 0.00 0.000 0.00 0.000 IBA Health 27.31 0.051 27.31 0.008 IBM 14,596.92 8.835 9,615.51 9.063 4,128.76 7.722 28,341.18 8.726 IBM Application Solutions 1.00 0.001 3.65 0.003 43.62 0.082 48.28 0.015 IBPhoenix 0.48 0.000 0.22 0.000 0.70 0.000 IBS 3.42 0.002 31.61 0.030 1.96 0.004 36.98 0.011 ICG Commerce 21.61 0.013 1.19 0.001 22.80 0.007 icims 17.26 0.010 0.09 0.000 17.35 0.005 Ideablade 1.64 0.001 0.82 0.001 0.16 0.000 2.62 0.001 IDOX Group PLC 4.25 0.003 1.09 0.001 0.69 0.001 6.03 0.002 IFCA 2.58 0.005 2.58 0.001 IFS 36.36 0.022 157.57 0.149 12.62 0.024 206.55 0.064 48 #235326 2012 IDC
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide IHS Inc. 27.06 0.016 12.96 0.012 4.80 0.009 44.81 0.014 imany 28.20 0.017 1.24 0.001 0.29 0.001 29.73 0.009 Immersive Design Inc. 0.86 0.001 0.36 0.000 1.22 0.000 Imperva Inc. 4.90 0.003 1.15 0.001 0.19 0.000 6.25 0.002 Inca Internet 10.83 0.020 10.83 0.003 Infinite Software 19.44 0.012 19.44 0.006 Infor 1,140.01 0.690 887.07 0.836 265.84 0.497 2,292.92 0.706 Informat 1.31 0.001 1.31 0.000 Informatica 446.41 0.270 167.69 0.158 53.62 0.100 667.73 0.206 Information Builders Inc. 168.20 0.102 54.11 0.051 40.62 0.076 262.94 0.081 Infosec 4.71 0.009 4.71 0.001 Infosys 81.55 0.153 81.55 0.025 InfoTel Corp. 3.45 0.002 5.15 0.005 8.59 0.003 InfoVista 13.33 0.008 31.62 0.030 7.66 0.014 52.61 0.016 Infragistics Corp. 21.86 0.013 4.82 0.005 0.66 0.001 27.34 0.008 INgage Networks 12.89 0.008 12.89 0.004 Ingres Corp. 9.21 0.006 15.63 0.015 7.79 0.015 32.64 0.010 Initech 8.96 0.017 8.96 0.003 Innotas 7.10 0.004 7.10 0.002 Innovation Group 12.47 0.008 18.67 0.018 3.70 0.007 34.84 0.011 InRule Technology 4.64 0.003 0.21 0.000 4.85 0.001 InSoft OY 1.16 0.001 1.09 0.001 2.24 0.001 Inspur 78.04 0.146 78.04 0.024 Instantiations Inc. 1.84 0.001 0.50 0.000 0.17 0.000 2.50 0.001 INSTEC 5.71 0.003 5.71 0.002 Inswave 1.06 0.002 1.06 0.000 Intalio 6.13 0.004 5.56 0.005 6.17 0.012 17.85 0.005 Intec 1.79 0.003 1.79 0.001 Integrated Research (DBA 28.56 0.017 9.18 0.009 6.81 0.013 44.55 0.014 Prognosis) Integrated Support Systems 0.54 0.000 1.11 0.001 0.46 0.001 2.10 0.001 Intel Corp. 1,191.16 0.721 496.93 0.468 295.22 0.552 1,983.31 0.611 Intelisis 10.55 0.006 10.55 0.003 IntelliCorp Inc. 4.14 0.003 1.50 0.001 0.01 0.000 5.65 0.002 Interactive Intelligence Inc. 126.41 0.077 37.67 0.036 12.59 0.024 176.67 0.054 Interactive Objects 2.40 0.001 3.98 0.004 6.38 0.002 InterCall 61.18 0.037 17.74 0.017 0.61 0.001 79.54 0.024 Interfacing Technologies 1.83 0.001 3.57 0.003 5.40 0.002 Intergraph 270.59 0.164 230.95 0.218 121.26 0.227 622.80 0.192 Intershop Communications 6.52 0.004 25.67 0.024 0.25 0.000 32.44 0.010 Intersoft 0.34 0.000 0.34 0.000 InterSystems Corp. 223.46 0.135 102.07 0.096 13.69 0.026 339.22 0.104 IntraLearn Software Corp. 3.52 0.002 0.94 0.001 4.46 0.001 IntraLinks 267.48 0.162 50.45 0.048 11.18 0.021 329.12 0.101 Intuit 2,403.19 1.455 51.83 0.049 1.44 0.003 2,456.47 0.756 Invensys 185.19 0.112 153.54 0.145 48.76 0.091 387.50 0.119 2012 IDC #235326 49
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Investment Technology Group 16.64 0.010 16.64 0.005 Iocomp Software Inc. 0.95 0.001 0.95 0.000 I-ON Communications 5.88 0.011 5.88 0.002 Ipswitch 39.50 0.024 7.74 0.007 0.76 0.001 48.00 0.015 IQ Navigator 21.84 0.013 21.84 0.007 Iquest 2.38 0.004 2.38 0.001 IRIS Software 3.23 0.002 155.03 0.146 158.26 0.049 irise 24.84 0.015 5.16 0.005 30.00 0.009 IronCAD 1.60 0.001 0.16 0.000 0.09 0.000 1.85 0.001 ISIS Papyrus 9.58 0.006 51.35 0.048 3.54 0.007 64.47 0.020 Island Pacific Inc. 13.90 0.008 13.90 0.004 ISO Enterprise 4.66 0.003 4.66 0.001 ISU Ubcare 21.43 0.040 21.43 0.007 Itron Inc. 112.59 0.068 5.83 0.005 3.26 0.006 121.68 0.037 ivirtua 12.18 0.007 12.18 0.004 Jacada 14.37 0.009 2.56 0.002 16.93 0.005 Jack Henry & Associates 218.09 0.132 2.15 0.002 220.24 0.068 JackBe 6.31 0.004 2.81 0.003 9.13 0.003 JADE 2.40 0.004 2.40 0.001 jbase 1.83 0.001 0.85 0.001 2.68 0.001 JDA Software 269.33 0.163 61.78 0.058 65.59 0.123 396.70 0.122 Jeeves Information Systems 0.59 0.000 22.40 0.021 22.99 0.007 Jenzabar 35.96 0.022 3.85 0.004 39.81 0.012 Jesta I.S. 40.85 0.025 10.35 0.010 51.20 0.016 JetBrains 7.22 0.004 3.10 0.003 0.37 0.001 10.69 0.003 Jiangmin 6.32 0.012 6.32 0.002 JiranSoft 6.23 0.012 6.23 0.002 JIT 25.78 0.048 25.78 0.008 Jitterbit 1.92 0.001 1.92 0.001 Jive Software 56.99 0.034 5.72 0.005 2.59 0.005 65.30 0.020 Joyent 0.86 0.001 0.16 0.000 1.02 0.000 Julong Info 2.29 0.004 2.29 0.001 Justsystem Corp. 67.81 0.127 67.81 0.021 K2 18.89 0.011 8.17 0.008 9.67 0.018 36.74 0.011 Kaavo 3.20 0.002 3.20 0.001 Kaba Benzing 20.57 0.012 13.99 0.013 34.56 0.011 Kalido 7.76 0.005 10.39 0.010 18.15 0.006 Kana 47.28 0.029 19.60 0.018 1.60 0.003 68.49 0.021 Kapow Technologies 11.74 0.007 0.58 0.001 12.33 0.004 Kaseya 71.33 0.043 43.80 0.041 9.54 0.018 124.67 0.038 Kaspersky Lab 170.40 0.103 380.20 0.358 62.44 0.117 613.04 0.189 Kenexa 155.78 0.094 35.72 0.034 12.73 0.024 204.23 0.063 Ketera 11.48 0.007 11.48 0.004 Kewill Systems 22.27 0.013 40.99 0.039 3.59 0.007 66.85 0.021 Keynote Systems Inc. 71.80 0.043 9.37 0.009 1.33 0.002 82.50 0.025 Keyware 3.55 0.003 3.55 0.001 50 #235326 2012 IDC
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Kicom 4.39 0.008 4.39 0.001 Kingdee 174.89 0.327 174.89 0.054 Kingsoft 24.75 0.046 24.75 0.008 Kingstar Winning 10.42 0.019 10.42 0.003 Klocwork 22.08 0.013 22.08 0.007 Kofax 119.17 0.072 106.67 0.101 14.53 0.027 240.37 0.074 Kognitio 4.11 0.002 15.02 0.014 0.19 0.000 19.32 0.006 Kongyoung Dbm 1.57 0.003 1.57 0.000 Kony Solutions 15.60 0.009 6.48 0.006 1.92 0.004 24.00 0.007 Koreawisenut 2.56 0.005 2.56 0.001 Kronos Inc. 509.76 0.309 22.60 0.021 19.37 0.036 551.72 0.170 Ksign 8.53 0.016 8.53 0.003 KSS 12.18 0.007 12.18 0.004 KT Data 0.32 0.001 0.32 0.000 Kubotek 3.70 0.002 3.70 0.001 KXEN 8.71 0.005 9.25 0.009 1.25 0.002 19.21 0.006 Kyriba 9.33 0.006 18.42 0.017 27.75 0.009 LANDesk Software 62.74 0.038 61.07 0.058 52.57 0.098 176.37 0.054 Lanner Group Inc. 1.44 0.001 2.95 0.003 4.39 0.001 Laserfiche 98.28 0.059 12.87 0.012 5.85 0.011 117.00 0.036 Laszlo Systems 1.92 0.001 0.19 0.000 2.11 0.001 Layer 7 Technologies 10.27 0.006 1.47 0.001 0.77 0.001 12.51 0.004 Lefebvre Software 31.03 0.029 31.03 0.010 Levi, Ray & Shoup Inc. 67.93 0.041 27.82 0.026 5.35 0.010 101.09 0.031 LexisNexis Interface Software 22.46 0.014 4.18 0.004 26.64 0.008 Inc. Liaison 5.11 0.003 0.65 0.001 0.73 0.001 6.48 0.002 Likom 5.30 0.005 5.30 0.002 Lithium 22.48 0.014 6.49 0.006 0.53 0.001 29.50 0.009 Live World 1.43 0.001 0.06 0.000 1.50 0.000 LiveOffice 33.99 0.021 1.99 0.002 0.17 0.000 36.15 0.011 LivePerson 109.88 0.067 12.78 0.012 5.11 0.010 127.77 0.039 LMS International 7.10 0.004 10.61 0.010 8.60 0.016 26.30 0.008 LogMeIn Inc. 86.72 0.052 10.69 0.010 22.05 0.041 119.46 0.037 Logo Business Solutions 15.12 0.014 15.12 0.005 Lombard Risk Management 1.35 0.001 8.01 0.008 3.14 0.006 12.50 0.004 LongJump 11.50 0.007 11.50 0.004 Longtop Group 19.51 0.036 19.51 0.006 Lumension Security 53.91 0.033 25.70 0.024 2.63 0.005 82.24 0.025 Lumesse 9.88 0.006 90.03 0.085 99.91 0.031 Lumis 4.25 0.003 4.25 0.001 Lumley Technology 8.86 0.017 8.86 0.003 LynuxWorks Inc. 12.02 0.007 7.79 0.007 1.64 0.003 21.44 0.007 M2Soft 3.80 0.007 3.80 0.001 M86 Security 7.22 0.007 7.22 0.002 Macrologic 5.84 0.006 5.84 0.002 2012 IDC #235326 51
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Magma Design Automation 98.24 0.059 12.31 0.012 34.52 0.065 145.07 0.045 Maia Intelligence 1.77 0.003 1.77 0.001 Main Sequence 3.73 0.002 3.73 0.001 Mainsoft 5.72 0.003 0.92 0.001 6.64 0.002 MaintenanceNet 2.63 0.002 2.63 0.001 Mamut 29.47 0.028 29.47 0.009 Managed Methods 1.84 0.001 1.84 0.001 ManageIQ 5.40 0.003 0.47 0.000 0.13 0.000 6.00 0.002 Management Controls Inc. 3.56 0.002 3.56 0.001 Management Dynamics 35.97 0.022 3.35 0.003 1.71 0.003 41.03 0.013 Manager 1.00 0.001 1.00 0.000 Mandriva 1.78 0.001 1.91 0.002 0.03 0.000 3.73 0.001 Manhattan Associates 122.86 0.074 17.74 0.017 8.07 0.015 148.67 0.046 Maninsoft (formerly Miracom 0.77 0.001 0.77 0.000 I&C) MarkAny 5.83 0.011 5.83 0.002 Mashery 2.15 0.001 2.15 0.001 Matisse 1.39 0.001 0.62 0.001 2.01 0.001 Matrikon (a division of 13.24 0.008 4.25 0.004 5.01 0.009 22.50 0.007 Honeywell) Matrix42 16.38 0.010 26.17 0.025 42.54 0.013 Maximizer Software Inc. 7.14 0.004 3.08 0.003 2.08 0.004 12.30 0.004 Maxwell Systems 15.98 0.010 15.98 0.005 MCBA 29.70 0.018 5.59 0.005 35.29 0.011 McKesson 1,277.15 0.773 79.21 0.075 1.51 0.003 1,357.87 0.418 MCS 0.36 0.000 0.12 0.000 0.00 0.000 0.48 0.000 MDQ Systems 1.69 0.001 1.69 0.001 Medical Information Technology 485.02 0.294 2.54 0.002 487.55 0.150 (Meditech) Medidata Solutions 89.60 0.054 10.68 0.010 34.99 0.065 135.27 0.042 Mediopia 0.90 0.002 0.90 0.000 Mega International 8.10 0.005 13.43 0.013 0.67 0.001 22.20 0.007 Megacenter 0.46 0.000 0.46 0.000 Mendix 0.20 0.000 0.20 0.000 Mentor Graphics 504.46 0.305 210.66 0.199 190.72 0.357 905.84 0.279 Merced Systems 19.64 0.012 5.72 0.005 25.37 0.008 Merge 145.94 0.088 8.92 0.008 7.08 0.013 161.94 0.050 Meridian Systems 21.88 0.013 0.62 0.001 22.50 0.007 Meta4 10.64 0.006 27.47 0.026 38.11 0.012 MetaCase 4.09 0.002 3.23 0.003 0.67 0.001 7.99 0.002 Metaware 1.10 0.001 10.07 0.009 11.17 0.003 Metron Technology Ltd. AG 2.65 0.002 0.77 0.001 1.54 0.003 4.96 0.002 Micro Focus 230.94 0.140 137.94 0.130 43.15 0.081 412.03 0.127 Micropay 10.54 0.020 10.54 0.003 Micros Systems 306.21 0.185 152.11 0.143 45.67 0.085 503.99 0.155 Microsoft 26,974.47 16.326 19,971.28 18.823 10,722.65 20.054 57,668.40 17.756 52 #235326 2012 IDC
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide MicroStrategy 247.93 0.150 132.58 0.125 20.82 0.039 401.34 0.124 Midland HR & Payroll Solutions 21.20 0.020 21.20 0.007 Mimecast 11.25 0.007 33.78 0.032 0.07 0.000 45.10 0.014 Mincom Ltd. 40.82 0.025 9.55 0.009 33.89 0.063 84.26 0.026 MindFusion 3.81 0.002 3.81 0.001 Miracom 3.09 0.006 3.09 0.001 Missler Software 0.85 0.001 13.80 0.013 1.60 0.003 16.26 0.005 Misys 113.29 0.069 287.30 0.271 91.82 0.172 492.41 0.152 Moai Technologies Inc. 8.05 0.005 1.99 0.002 10.04 0.003 Model N 31.47 0.019 3.45 0.003 34.92 0.011 MSC Software 40.02 0.024 33.26 0.031 31.02 0.058 104.31 0.032 Multima Corp. 5.43 0.003 1.06 0.001 6.49 0.002 Murex 4.21 0.003 5.52 0.005 1.88 0.004 11.61 0.004 MYOB Ltd. 5.41 0.003 5.89 0.006 172.89 0.323 184.20 0.057 Myriad 8.40 0.005 6.80 0.006 24.80 0.046 40.00 0.012 Mzinga 31.70 0.019 31.70 0.010 N2N 1.67 0.003 1.67 0.001 Nari 21.53 0.040 21.53 0.007 NASDAQ OMX 74.66 0.045 11.89 0.011 4.95 0.009 91.50 0.028 Navita 1.37 0.001 1.37 0.000 ncircle 27.30 0.017 1.99 0.002 0.71 0.001 29.99 0.009 NEC 35.59 0.022 30.28 0.029 1,549.09 2.897 1,614.97 0.497 Nedstat 26.02 0.025 26.02 0.008 Nelito Systems 3.71 0.007 3.71 0.001 Nemetschek 15.91 0.010 183.87 0.173 16.82 0.031 216.60 0.067 Neogrid 13.15 0.008 13.15 0.004 Neolane 3.15 0.002 36.27 0.034 39.42 0.012 NeoSystems 1.02 0.002 1.02 0.000 NetApp 803.87 0.487 407.73 0.384 78.59 0.147 1,290.20 0.397 netevidence 2.51 0.002 2.58 0.002 5.09 0.002 netforensics 7.93 0.005 3.81 0.004 5.70 0.011 17.44 0.005 Netop Solutions 7.74 0.005 8.73 0.008 16.48 0.005 NetRatings (Nielsen Online) 8.52 0.005 8.34 0.008 1.87 0.004 18.74 0.006 Netron Inc. 11.88 0.007 4.77 0.004 16.65 0.005 Netsecure Technology 0.89 0.002 0.89 0.000 Netsis 0.21 0.000 0.21 0.000 NetSuite 147.13 0.089 29.82 0.028 15.10 0.028 192.06 0.059 Netuitive 33.57 0.020 11.43 0.011 45.00 0.014 NeuralSoft 2.70 0.002 2.70 0.001 NeuSoft 57.69 0.108 57.69 0.018 Nevron Software 0.78 0.000 0.78 0.000 New & Grand 11.86 0.022 11.86 0.004 NEW Customer Service 5.61 0.003 5.61 0.002 New Relic 14.00 0.008 14.00 0.004 Newgen Software Technologies Ltd. 1.43 0.001 4.93 0.005 15.18 0.028 21.55 0.007 2012 IDC #235326 53
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide NewsGator 13.58 0.008 5.50 0.005 0.71 0.001 19.79 0.006 Newsky 31.65 0.059 31.65 0.010 Newtron 3.52 0.003 3.52 0.001 Nexant 8.09 0.005 0.86 0.001 8.95 0.003 Nexaweb 4.74 0.003 4.74 0.001 Nextrials 1.50 0.001 1.50 0.000 Nextstep Infotech 4.25 0.008 4.25 0.001 Nexus 4.19 0.008 4.19 0.001 NICE Systems 282.14 0.171 119.97 0.113 50.36 0.094 452.48 0.139 NICSTECH 1.85 0.003 1.85 0.001 Nilesoft 0.88 0.002 0.88 0.000 Nimaya 0.38 0.000 0.38 0.000 Nimbula 1.00 0.001 1.00 0.000 Nintex 11.25 0.007 5.96 0.006 2.53 0.005 19.74 0.006 nkia 4.01 0.008 4.01 0.001 No Magic Inc. 1.42 0.001 0.12 0.000 1.54 0.000 Nobscot 2.18 0.001 2.18 0.001 Nolio Software 0.93 0.001 2.37 0.002 3.29 0.001 Nomura Research Institute Ltd. 130.38 0.244 130.38 0.040 Norman ASA 4.08 0.002 49.86 0.047 53.94 0.017 Northgate Information Solutions 44.65 0.027 322.90 0.304 8.35 0.016 375.90 0.116 NovaStor 4.23 0.003 6.00 0.006 0.06 0.000 10.28 0.003 NOW Solutions LLC 2.05 0.001 0.09 0.000 2.14 0.001 NsFocus 7.36 0.014 7.36 0.002 Nuance Communications Inc. 687.10 0.416 147.64 0.139 14.91 0.028 849.65 0.262 NuBridges 13.40 0.008 2.47 0.002 15.87 0.005 Nucleus Software 9.09 0.017 9.09 0.003 Numara Software 65.30 0.040 22.91 0.022 3.79 0.007 92.00 0.028 Nuri Telecom 6.15 0.011 6.15 0.002 Nuview Systems Inc. 9.09 0.006 1.01 0.001 10.10 0.003 OBIC Business Consultants Co. 108.37 0.203 108.37 0.033 Ltd. OBIC Co. Ltd. 96.03 0.180 96.03 0.030 Object Connections 1.94 0.001 2.75 0.005 4.69 0.001 ObjectFX 13.01 0.008 13.01 0.004 Objective 6.22 0.012 6.22 0.002 Objectivity Inc. 7.33 0.004 1.61 0.002 0.26 0.000 9.20 0.003 Ofisis 0.47 0.000 0.47 0.000 Oki Electric Industry 65.86 0.123 65.86 0.020 Omega 2.49 0.002 2.49 0.001 Omtool Ltd. 13.48 0.008 1.65 0.002 0.26 0.000 15.39 0.005 One Network 6.30 0.004 1.65 0.002 7.94 0.002 One1 3.36 0.003 3.36 0.001 Online Resources Corp. 139.95 0.085 139.95 0.043 Onventis 0.11 0.000 4.13 0.004 4.24 0.001 Open Solutions Inc. 154.98 0.094 154.98 0.048 54 #235326 2012 IDC
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Open Systems Holding Corp. 16.85 0.010 0.76 0.001 17.60 0.005 OpenConnect Systems 13.06 0.008 1.67 0.002 0.15 0.000 14.87 0.005 OpenLink 3.58 0.002 2.27 0.002 0.01 0.000 5.85 0.002 OpenText 522.96 0.317 377.56 0.356 74.09 0.139 974.60 0.300 OPNET 109.26 0.066 30.23 0.028 2.23 0.004 141.72 0.044 Opscode 3.00 0.002 3.00 0.001 Optier 32.88 0.020 9.58 0.009 1.44 0.003 43.90 0.014 Oracle 13,467.80 8.151 8,468.70 7.982 4,379.51 8.191 26,316.01 8.102 Orange HR 0.23 0.000 0.23 0.000 Orbium 0.81 0.000 0.81 0.000 Orchestra Networks 0.49 0.000 0.48 0.000 0.97 0.000 ORSYP SA 5.58 0.003 29.56 0.028 0.36 0.001 35.50 0.011 OSISoft 13.41 0.008 7.84 0.007 1.60 0.003 22.85 0.007 Oullim Information Technology 0.04 0.000 0.04 0.000 Outcome 9.31 0.006 0.97 0.001 10.27 0.003 P2 Energy Solutions 25.70 0.016 25.70 0.008 Panda Security 64.98 0.039 98.59 0.093 3.45 0.006 167.02 0.051 Panorama Software 48.43 0.029 40.67 0.038 89.10 0.027 Panorama View Software Corp. 0.17 0.000 0.73 0.001 0.90 0.000 Pansky 15.77 0.029 15.77 0.005 Pansoft 18.80 0.035 18.80 0.006 Parallels 50.75 0.031 30.64 0.029 5.27 0.010 86.65 0.027 Parasoft 26.63 0.016 3.47 0.003 8.49 0.016 38.60 0.012 Parature Inc. 16.09 0.010 1.87 0.002 17.95 0.006 PartsRiver-Saqqara 0.34 0.000 0.04 0.000 0.38 0.000 Paychex 60.37 0.037 60.37 0.019 PayGlobal 12.38 0.023 12.38 0.004 PCI Enterprises 5.72 0.003 1.68 0.002 0.59 0.001 8.00 0.002 PDS 5.33 0.003 5.33 0.002 Pearson 14.93 0.009 4.27 0.004 19.20 0.006 Pegasystems 158.66 0.096 91.85 0.087 5.40 0.010 255.92 0.079 PenSoft 5.10 0.003 5.10 0.002 Penta Security Systems 6.84 0.013 6.84 0.002 Penta Technologies 5.41 0.003 5.41 0.002 Peoplefluent 99.29 0.060 18.30 0.017 10.40 0.019 128.00 0.039 Perceptive Software 66.73 0.040 13.10 0.012 0.07 0.000 79.90 0.025 Perfect Commerce 115.76 0.070 7.58 0.007 6.27 0.012 129.60 0.040 Perforce Software 32.91 0.020 12.26 0.012 6.33 0.012 51.50 0.016 Perpetuum Software 5.83 0.004 5.83 0.002 Personal & Informatik 63.78 0.060 63.78 0.020 Pervasive Software Inc. 27.91 0.017 16.97 0.016 2.69 0.005 47.57 0.015 Pitney Bowes Software 290.42 0.176 104.16 0.098 54.16 0.101 448.74 0.138 Planisware 9.64 0.006 11.17 0.011 1.10 0.002 21.90 0.007 Planview 41.08 0.025 21.52 0.020 0.70 0.001 63.30 0.019 Platform Computing 49.63 0.030 20.90 0.020 7.73 0.014 78.26 0.024 Platsoft 7.26 0.014 7.26 0.002 2012 IDC #235326 55
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Plus Technologies 2.74 0.002 2.11 0.002 0.06 0.000 4.90 0.002 Plusoft 5.78 0.003 5.78 0.002 PNMsoft 5.41 0.003 7.94 0.007 13.35 0.004 Poet Software Corp. 1.88 0.001 1.20 0.001 3.08 0.001 Pointwise Inc. 1.61 0.001 1.61 0.000 Polaris Software Lab 5.50 0.003 4.06 0.004 4.34 0.008 13.90 0.004 Polymita 2.06 0.001 5.73 0.005 0.39 0.001 8.17 0.003 Powerise 24.92 0.047 24.92 0.008 Powerlan 10.49 0.020 10.49 0.003 Precise Software 20.93 0.013 9.66 0.009 30.58 0.009 Previsor 11.88 0.007 11.88 0.004 Prima Solutions 6.71 0.004 6.71 0.002 Primeton 4.22 0.008 4.22 0.001 Primeur 17.46 0.016 17.46 0.005 Princeton Financial Sys. Inc. 22.23 0.013 3.82 0.004 0.26 0.000 26.31 0.008 proalpha 1.83 0.001 43.17 0.041 44.99 0.014 Prodacapo 0.04 0.000 2.57 0.002 2.61 0.001 ProfitLine 15.83 0.010 15.83 0.005 Progress Software Corp. 268.73 0.163 189.96 0.179 31.41 0.059 490.10 0.151 Prolifics 7.17 0.004 4.24 0.004 11.41 0.004 Promantek 3.78 0.002 3.78 0.001 Pronto 27.26 0.051 27.26 0.008 Proofpoint 18.12 0.011 2.69 0.003 1.18 0.002 21.99 0.007 ProQuest 8.41 0.005 8.41 0.003 PROS Pricing Solutions 30.44 0.018 22.47 0.021 7.83 0.015 60.74 0.019 Protegrity 7.54 0.005 2.88 0.003 10.42 0.003 PSI 2.92 0.002 38.27 0.036 15.17 0.028 56.37 0.017 PTC 363.19 0.220 385.75 0.364 217.39 0.407 966.33 0.298 Puppet Labs 2.50 0.002 2.50 0.001 PureComponents 1.46 0.001 1.46 0.000 QAD 84.14 0.051 50.44 0.048 36.00 0.067 170.59 0.053 QlikTech 104.46 0.063 174.82 0.165 14.25 0.027 293.53 0.090 Quadramed 95.56 0.058 0.68 0.001 96.24 0.030 Quality Corp. 20.32 0.038 20.32 0.006 Qualiware 0.87 0.001 1.49 0.001 2.35 0.001 Qualys 48.85 0.030 20.14 0.019 2.48 0.005 71.48 0.022 Quest Software 511.23 0.309 234.43 0.221 70.87 0.133 816.53 0.251 QuickArrow 10.57 0.006 10.57 0.003 RainMaker Software 3.63 0.002 3.63 0.001 Rally Software Development 31.64 0.019 31.64 0.010 Corp. Ramco Systems 4.57 0.003 16.24 0.030 20.81 0.006 Random 1.16 0.001 1.16 0.000 Rapid7 29.65 0.018 1.38 0.001 0.98 0.002 32.02 0.010 Raxco 2.79 0.002 0.98 0.001 0.33 0.001 4.10 0.001 readhc 2.82 0.005 2.82 0.001 56 #235326 2012 IDC
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide ReadSoft 18.75 0.011 49.94 0.047 68.69 0.021 Realization Technologies 4.39 0.003 1.51 0.001 0.40 0.001 6.30 0.002 RealNetworks Inc. 43.64 0.026 14.79 0.014 8.86 0.017 67.29 0.021 Rearden Commerce Inc. 7.47 0.005 1.58 0.001 9.05 0.003 Rebex 1.79 0.001 1.79 0.001 Recommind 12.00 0.007 1.38 0.001 13.38 0.004 Red Flag Software Co. Ltd. 5.87 0.011 5.87 0.002 Red Hat 595.78 0.361 205.20 0.193 133.81 0.250 934.80 0.288 RedEye 3.89 0.004 3.89 0.001 RedPrairie 88.85 0.054 29.53 0.028 6.50 0.012 124.88 0.038 Redwood 19.45 0.012 16.86 0.016 0.42 0.001 36.73 0.011 RemObjects Software 3.59 0.002 3.59 0.001 Replicon 11.59 0.007 1.89 0.002 0.25 0.000 13.74 0.004 Research In Motion 161.03 0.097 113.13 0.107 61.66 0.115 335.83 0.103 Resonate Inc. 5.30 0.003 0.47 0.000 0.20 0.000 5.97 0.002 Responsys 62.59 0.038 9.58 0.009 4.30 0.008 76.47 0.024 Retalix 80.77 0.049 80.77 0.025 Reval 15.78 0.010 4.45 0.004 20.24 0.006 Revionics 9.10 0.006 9.10 0.003 RightNow Technologies Inc. 137.10 0.083 37.28 0.035 11.56 0.022 185.93 0.057 Rightscale 14.59 0.009 2.41 0.002 2.20 0.004 19.20 0.006 Rising 24.29 0.045 24.29 0.007 Rocket Software 93.29 0.056 49.29 0.046 8.73 0.016 151.31 0.047 Rogue Wave Software 18.71 0.011 5.23 0.005 5.47 0.010 29.41 0.009 Rollbase Inc. 1.21 0.001 1.21 0.000 Royal Systems 1.40 0.001 1.40 0.000 rpath 2.76 0.002 0.71 0.001 3.46 0.001 S1 78.14 0.047 27.89 0.026 2.73 0.005 108.76 0.033 Saba Software Inc. 66.18 0.040 13.14 0.012 8.26 0.015 87.58 0.027 Safe Software Inc. 14.10 0.009 0.73 0.001 14.82 0.005 SafeNet Inc. 194.75 0.118 88.87 0.084 37.54 0.070 321.16 0.099 Sage 664.82 0.402 1,138.07 1.073 69.09 0.129 1,871.98 0.576 Saint 2.98 0.002 2.98 0.001 Salesforce.com 1,353.21 0.819 362.50 0.342 292.98 0.548 2,008.69 0.618 Samsung SDS 6.72 0.013 6.72 0.002 Sand Technology 1.76 0.001 2.43 0.002 4.19 0.001 SAP 5,441.92 3.294 7,615.72 7.178 2,480.94 4.640 15,538.59 4.784 SAS 1,146.24 0.694 1,061.82 1.001 316.82 0.593 2,524.87 0.777 ScheduleSoft 2.75 0.002 2.75 0.001 ScienceLogic 11.03 0.007 4.72 0.004 15.75 0.005 SciQuest 17.74 0.011 17.74 0.005 SDC 0.65 0.001 0.65 0.000 SDL International 58.97 0.036 49.31 0.046 9.72 0.018 118.00 0.036 Security Innovation Inc. 7.83 0.005 2.68 0.003 10.52 0.003 Secuve 7.01 0.013 7.01 0.002 Sedona Corp. 1.11 0.001 0.13 0.000 1.25 0.000 2012 IDC #235326 57
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Seeburger 17.43 0.011 57.48 0.054 12.20 0.023 87.11 0.027 Selectica Inc. 7.49 0.005 0.17 0.000 0.26 0.000 7.91 0.002 Selligent 0.33 0.000 17.46 0.016 17.79 0.005 Sencha 5.04 0.003 0.31 0.000 0.16 0.000 5.51 0.002 Sendmail 21.03 0.013 16.96 0.016 7.91 0.015 45.90 0.014 Senior Com 1.64 0.003 1.64 0.001 Senior Sistemas 39.63 0.024 39.63 0.012 Serena 139.77 0.085 50.83 0.048 10.01 0.019 200.62 0.062 ServiceNow 74.39 0.045 19.56 0.018 4.89 0.009 98.85 0.030 Servoy 4.13 0.002 3.99 0.004 0.39 0.001 8.51 0.003 SEVEN Networks Inc. 6.13 0.004 8.68 0.008 2.48 0.005 17.29 0.005 SGA 8.91 0.017 8.91 0.003 Shanghai Huateng 19.47 0.036 19.47 0.006 Shanghai Koal 18.66 0.035 18.66 0.006 Shinewave 1.27 0.002 1.27 0.000 Shing Hang 2.02 0.004 2.02 0.001 SHL Group 8.23 0.015 8.23 0.003 Siemens 1,122.20 0.679 872.40 0.822 375.14 0.702 2,369.74 0.730 Siemens Enterprise 253.46 0.153 386.18 0.364 639.64 0.197 Communications Sightline Systems 6.29 0.004 5.12 0.005 11.41 0.004 Signiant 9.42 0.006 8.57 0.008 9.42 0.018 27.42 0.008 Silicon Graphics 33.10 0.020 10.57 0.010 6.26 0.012 49.93 0.015 SilkRoad 37.13 0.022 3.76 0.004 6.11 0.011 47.00 0.014 Silver Net Computer Systems 5.37 0.005 5.37 0.002 Ltd. Silverlake 23.05 0.043 23.05 0.007 SimCorp 19.39 0.012 151.92 0.143 12.05 0.023 183.36 0.056 Singlee 8.79 0.016 8.79 0.003 Siquel 0.41 0.000 0.41 0.000 Sistemas Bejerman 7.52 0.005 7.52 0.002 Sitecore 24.50 0.015 21.50 0.020 4.00 0.007 50.00 0.015 SIT-QAD 1.92 0.002 1.92 0.001 Siveco 13.00 0.012 13.00 0.004 SkillSoft 111.79 0.068 20.82 0.020 7.07 0.013 139.69 0.043 Skybox Security 9.13 0.006 8.48 0.008 17.61 0.005 Skyway Software 1.50 0.001 0.47 0.000 1.97 0.001 Slingshot 2.18 0.001 2.18 0.001 SmartSoftware Inc. 2.44 0.001 2.44 0.001 SMS 4.09 0.008 4.09 0.001 Smyth Systems 7.40 0.004 7.40 0.002 SnapLogic 2.88 0.002 2.88 0.001 SOA Software Inc. 24.17 0.015 4.94 0.005 29.12 0.009 Socialtext 26.45 0.016 6.88 0.006 1.07 0.002 34.40 0.011 Soft Yazilim 0.35 0.000 0.35 0.000 Softbase Systems 2.44 0.001 0.57 0.001 3.01 0.001 58 #235326 2012 IDC
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Softbrain Co. Ltd. 26.21 0.049 26.21 0.008 SoftCamp 9.58 0.018 9.58 0.003 SofTech Inc. 1.30 0.001 1.53 0.001 1.03 0.002 3.86 0.001 Softforum 9.55 0.018 9.55 0.003 Softland 18.48 0.011 18.48 0.006 Softpower 0.70 0.001 0.70 0.000 Software AG 414.20 0.251 458.73 0.432 75.19 0.141 948.11 0.292 Software Engineering of 38.91 0.024 11.39 0.011 1.91 0.004 52.21 0.016 America Software FX 7.17 0.004 7.17 0.002 Software Innovation 23.44 0.022 23.44 0.007 Solarwinds 144.25 0.087 43.49 0.041 187.75 0.058 Solipsis 0.28 0.000 7.69 0.007 7.97 0.002 Solix 3.45 0.002 0.55 0.001 4.00 0.001 Soluciones-ar 1.33 0.001 1.33 0.000 Sonda 5.16 0.003 5.16 0.002 Sonoa Systems 6.13 0.004 6.13 0.002 Sopheon 7.01 0.004 3.51 0.003 0.04 0.000 10.56 0.003 Sophos 124.00 0.075 195.20 0.184 46.81 0.088 366.01 0.113 Sopra Group 230.74 0.217 230.74 0.071 SourceFire 25.80 0.016 4.43 0.004 2.90 0.005 33.13 0.010 SourceIQ Inc. 4.19 0.003 4.19 0.001 South River Technologies 1.65 0.001 1.34 0.001 0.31 0.001 3.30 0.001 Sparx Systems 1.25 0.001 1.11 0.001 0.18 0.000 2.53 0.001 Spectra 2.95 0.006 2.95 0.001 Spigit 14.87 0.009 14.87 0.005 SPS Commerce 53.83 0.033 1.24 0.001 55.07 0.017 SQL Software 0.47 0.000 0.47 0.000 SS&C Technologies 193.63 0.117 19.69 0.019 213.32 0.066 Star Storage 1.42 0.001 1.42 0.000 SteelEye Technology Inc. 3.69 0.002 3.06 0.003 4.75 0.009 11.50 0.004 (SIOS) Steema 2.63 0.002 2.63 0.001 Stonebranch 3.89 0.002 7.81 0.007 11.70 0.004 Strategy 8.18 0.015 8.18 0.003 StrikeIron Inc. 1.15 0.001 0.11 0.000 1.27 0.000 Stringdata 1.06 0.001 1.06 0.000 Successfactors 196.67 0.119 50.89 0.048 7.96 0.015 255.52 0.079 Sumisho Computer Systems 70.15 0.131 70.15 0.022 Corp. Summit 2.94 0.005 2.94 0.001 SumTotal 107.43 0.065 18.70 0.018 5.99 0.011 132.13 0.041 Sunfish 0.74 0.001 0.74 0.000 SunGard 1,094.71 0.663 277.39 0.261 99.36 0.186 1,471.45 0.453 Sunyard 4.88 0.009 4.88 0.002 Superdata 24.22 0.045 24.22 0.007 2012 IDC #235326 59
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide SuperOffice 0.69 0.000 48.90 0.046 0.32 0.001 49.91 0.015 Supplychain Connect 5.83 0.004 5.83 0.002 SupplyOn 8.44 0.005 9.16 0.009 0.40 0.001 18.01 0.006 SupportSoft 13.20 0.008 1.73 0.002 14.93 0.005 SWIFT 103.82 0.063 401.69 0.379 62.98 0.118 568.49 0.175 Swisslog 58.34 0.035 81.41 0.077 8.06 0.015 147.81 0.046 Symantec 3,469.62 2.100 1,762.25 1.661 1,135.67 2.124 6,367.54 1.961 Syncfusion 8.30 0.005 8.30 0.003 Syncsort 96.97 0.059 19.39 0.018 1.89 0.004 118.26 0.036 Synopsys 703.54 0.426 196.85 0.186 559.33 1.046 1,459.72 0.449 Synygy 39.86 0.024 4.00 0.004 0.53 0.001 44.39 0.014 Syspro 24.59 0.015 38.51 0.036 8.11 0.015 71.20 0.022 Systar SA 3.04 0.002 17.14 0.016 20.18 0.006 Systex 32.42 0.061 32.42 0.010 abdultableau Software 59.40 0.036 10.70 0.010 70.10 0.022 Tagetik 0.52 0.000 17.00 0.016 17.52 0.005 Take Solutions 9.94 0.006 2.42 0.002 4.34 0.008 16.70 0.005 Talend 18.82 0.011 25.70 0.024 1.38 0.003 45.90 0.014 Talentsoft 0.62 0.000 7.04 0.007 0.08 0.000 7.74 0.002 Taleo 221.12 0.134 12.53 0.012 16.88 0.032 250.53 0.077 Talisma 9.04 0.017 9.04 0.003 Tally 39.91 0.075 39.91 0.012 Targit 5.17 0.003 12.59 0.012 0.20 0.000 17.96 0.006 Tavant Technologies 16.53 0.010 16.53 0.005 TCS 13.26 0.025 13.26 0.004 Tealeaf Technology 18.64 0.011 3.33 0.003 21.98 0.007 Teamquest Corp. 16.89 0.010 2.92 0.003 0.49 0.001 20.30 0.006 TechExcel Inc. 10.34 0.006 2.12 0.002 0.15 0.000 12.62 0.004 Technology One 0.00 0.000 27.41 0.051 27.41 0.008 Tecsys Inc. 13.20 0.008 0.04 0.000 13.23 0.004 Tectia 6.46 0.004 2.34 0.002 1.35 0.003 10.14 0.003 TEDS 12.80 0.008 1.17 0.001 13.97 0.004 Telerik 27.90 0.017 27.90 0.009 Telesoft 2.77 0.002 2.77 0.001 Telligent 30.53 0.018 12.17 0.011 42.70 0.013 TELUS (Emergis) 52.55 0.032 52.55 0.016 Temenos 82.76 0.050 214.14 0.202 16.31 0.031 313.21 0.096 Teradata 591.72 0.358 250.40 0.236 147.56 0.276 989.68 0.305 THBComponentware 0.39 0.000 0.39 0.000 The Salamander Organization 6.09 0.004 16.16 0.015 22.24 0.007 Think3 2.54 0.002 37.85 0.036 2.62 0.005 43.00 0.013 Thomson Reuters 141.32 0.086 54.85 0.052 0.99 0.002 197.16 0.061 Tian Jian 8.93 0.017 8.93 0.003 TIBCO 411.84 0.249 259.65 0.245 58.69 0.110 730.18 0.225 Tibero 5.89 0.011 5.89 0.002 Tibersoft 2.53 0.002 2.53 0.001 60 #235326 2012 IDC
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide TigerLogic 9.00 0.005 3.83 0.004 12.83 0.004 Timecentre 14.88 0.009 14.88 0.005 TmaxSoft 46.05 0.086 46.05 0.014 Tomax Corp. 14.10 0.009 14.10 0.004 Tongtech 10.94 0.020 10.94 0.003 Top Image Systems 2.69 0.002 16.39 0.015 2.88 0.005 21.96 0.007 Torex 173.94 0.164 23.17 0.043 197.11 0.061 Toshiba Solutions Corp. 37.97 0.071 37.97 0.012 Total Logistics 1.81 0.003 1.81 0.001 TotalSoft 8.77 0.008 8.77 0.003 TOTVS 631.73 0.382 0.22 0.000 631.95 0.195 Trace One 3.51 0.002 12.13 0.011 3.13 0.006 18.77 0.006 Transoft 6.13 0.004 1.16 0.001 7.29 0.002 Trend Micro 290.33 0.176 213.50 0.201 704.86 1.318 1,208.69 0.372 Trillium Software 26.54 0.016 26.78 0.025 53.32 0.016 Trintech Group PLC 18.04 0.011 8.20 0.008 1.96 0.004 28.20 0.009 Triple Point Technology 38.75 0.023 10.91 0.010 0.93 0.002 50.59 0.016 Tripwire Inc. 79.51 0.048 7.81 0.007 7.27 0.014 94.59 0.029 Trisunwyse 2.11 0.004 2.11 0.001 Troux Technologies 14.29 0.009 5.89 0.006 20.18 0.006 TRS 1.62 0.003 1.62 0.000 Trustwave 56.32 0.034 10.94 0.010 1.56 0.003 68.82 0.021 TSS 1.22 0.001 0.30 0.000 0.14 0.000 1.65 0.001 Turbolinux Inc. 3.50 0.007 3.50 0.001 TXT e-solutions 0.46 0.000 11.62 0.011 12.08 0.004 Tyler Technologies 163.49 0.099 163.49 0.050 UC4 28.51 0.017 38.45 0.036 1.25 0.002 68.22 0.021 UFIDA 333.99 0.625 333.99 0.103 Ultimate Software 216.00 0.131 216.00 0.067 Ultrapower 16.48 0.031 16.48 0.005 Unanet Technologies 4.84 0.003 0.14 0.000 4.98 0.002 Unet System 2.61 0.005 2.61 0.001 Unicom Systems 28.87 0.017 24.34 0.023 0.19 0.000 53.40 0.016 UNIFY Corp. 14.70 0.009 4.97 0.005 0.86 0.002 20.53 0.006 Unisys 188.08 0.114 128.03 0.121 44.09 0.082 360.20 0.111 UNIT4 20.74 0.013 379.34 0.358 18.12 0.034 418.20 0.129 update software 29.15 0.027 29.15 0.009 Upsidesoft 13.37 0.008 2.44 0.002 15.82 0.005 Uptime Software 6.44 0.004 1.97 0.002 0.09 0.000 8.50 0.003 USU Software AG 20.89 0.020 20.89 0.006 Vanguard 4.59 0.009 4.59 0.001 Vasco 6.29 0.004 11.42 0.011 2.37 0.004 20.08 0.006 Veeam 37.59 0.023 41.55 0.039 5.78 0.011 84.91 0.026 Vendavo 46.30 0.028 14.26 0.013 60.56 0.019 Venotion Technologies 0.54 0.000 1.63 0.002 2.18 0.001 Venus Tec 3.72 0.007 3.72 0.001 2012 IDC #235326 61
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Veracode 8.46 0.005 0.94 0.001 9.40 0.003 Verint Systems 258.85 0.157 136.16 0.128 101.39 0.190 496.40 0.153 Verivo 9.69 0.006 4.02 0.004 1.19 0.002 14.90 0.005 Versant 6.15 0.004 9.46 0.009 0.63 0.001 16.23 0.005 Versata 132.06 0.080 37.91 0.036 1.92 0.004 171.88 0.053 Versys 2.47 0.001 0.17 0.000 2.64 0.001 Vertex Inc. 69.08 0.042 69.08 0.021 ViaPeople 2.18 0.001 2.18 0.001 Viewpoint Construction 18.64 0.011 18.64 0.006 Software Visible Systems Corp. 4.36 0.003 0.95 0.001 0.13 0.000 5.44 0.002 Vision Solutions Inc. 116.49 0.071 51.83 0.049 8.67 0.016 176.98 0.054 VisionWare 2.29 0.001 8.12 0.008 10.41 0.003 Visma 374.51 0.353 374.51 0.115 Vitria Technology 38.74 0.023 11.26 0.011 1.07 0.002 51.07 0.016 Vivisimo 17.46 0.011 1.99 0.002 19.45 0.006 VMTurbo 2.50 0.002 2.50 0.001 VMware 1,946.41 1.178 878.22 0.828 684.70 1.281 3,509.33 1.080 Wall Street Systems 24.22 0.015 74.26 0.070 8.93 0.017 107.41 0.033 Warevalley 5.40 0.010 5.40 0.002 Waterford Technologies 10.35 0.006 8.18 0.008 0.35 0.001 18.89 0.006 Wavelink Corp. 11.33 0.007 7.43 0.007 0.22 0.000 18.98 0.006 Webcab Components 1.68 0.001 1.68 0.001 WebLayers Inc. 7.48 0.005 7.48 0.002 Webroot 106.13 0.064 23.77 0.022 129.89 0.040 Websense 143.23 0.087 86.33 0.081 25.23 0.047 254.79 0.078 Webspy 0.43 0.001 0.43 0.000 WebTrends 64.03 0.039 27.98 0.026 0.93 0.002 92.94 0.029 White Information Networking 2.47 0.005 2.47 0.001 Win Estimator Inc. 11.15 0.007 11.15 0.003 Wing Arc 20.76 0.039 20.76 0.006 WINS Technet 1.61 0.003 1.61 0.000 Wipro Healthcare 6.06 0.011 6.06 0.002 WISE itech 2.01 0.004 2.01 0.001 Wizrom 1.87 0.002 1.87 0.001 WMSL 3.90 0.007 3.90 0.001 Wolf Frameworks 1.52 0.001 1.52 0.000 Wolters Kluwer Financial 17.51 0.011 50.43 0.048 3.09 0.006 71.03 0.022 Services Workcube 0.26 0.000 0.26 0.000 Workday Inc. 315.66 0.191 4.34 0.004 320.00 0.099 WorkForce Software 12.20 0.007 12.20 0.004 Works Applications Co. Ltd. 192.47 0.360 192.47 0.059 Workstream 7.85 0.005 7.85 0.002 WS02 4.15 0.003 0.80 0.001 4.95 0.002 Xactly Corp. 46.29 0.028 2.56 0.002 48.86 0.015 62 #235326 2012 IDC
TABLE 4 Worldwide Packaged Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide XAware Inc. 4.40 0.003 4.40 0.001 Xceed 6.84 0.004 6.84 0.002 XIGNITE 0.60 0.000 0.60 0.000 Xnear 0.47 0.000 0.47 0.000 Xpriori 1.40 0.001 0.56 0.001 0.26 0.000 2.22 0.001 xtuple 5.04 0.003 0.27 0.000 5.31 0.002 Yardi 72.03 0.044 17.80 0.017 1.72 0.003 91.56 0.028 Yellowfin 1.31 0.001 0.46 0.000 5.35 0.010 7.12 0.002 Younglimwon Softlab 6.62 0.012 6.62 0.002 YouSendIt 21.71 0.013 1.19 0.001 22.90 0.007 Zend Technologies Inc. 10.53 0.006 5.23 0.005 1.87 0.004 17.62 0.005 Zenoss 12.84 0.008 1.96 0.002 14.81 0.005 Zhifang S&T 2.18 0.004 2.18 0.001 Zhonglian 2.78 0.005 2.78 0.001 Zilliant Inc. 7.00 0.004 0.40 0.000 0.08 0.000 7.48 0.002 Zionex 2.82 0.005 2.82 0.001 ZL Technologies 17.06 0.010 0.82 0.001 0.32 0.001 18.20 0.006 Zoho 77.06 0.047 40.45 0.038 3.99 0.007 121.50 0.037 Zoner Software 0.45 0.000 0.76 0.001 0.08 0.000 1.29 0.000 Zucchetti 2.96 0.002 288.48 0.272 291.44 0.090 Zycus 15.49 0.009 15.49 0.005 ZyLAB North America LLC 2.15 0.001 10.87 0.010 2.97 0.006 15.98 0.005 Zynapse 1.88 0.001 0.61 0.001 2.49 0.001 Zyrion 14.73 0.009 0.77 0.001 15.50 0.005 Subtotal 136,940.05 82.881 89,944.66 84.775 46,931.16 87.774 273,815.87 84.305 Other 28,284.17 17.119 16,153.02 15.225 6,537.06 12.226 50,974.25 15.695 Total 165,224.22 100.000 106,097.68 100.000 53,468.22 100.000 324,790.11 100.000 Source: IDC, 2012 This study also includes revenue data for each of the three primary markets: AD&D, applications, and SIS. AD&D revenue is covered in Tables 5 7. Applications revenue is covered in Tables 8 10. Similarly, SIS revenue is displayed in Tables 11 13. For each of these primary markets, we provide a list of the top 50 vendors (by 2011 market share) and then list all vendors alphabetically with worldwide revenue and by geographic region. IDC calculates market share by dividing each vendor's 2011 software revenue by the total 2011 worldwide software revenue for the market sector analyzed. Rank is also provided and based on vendors with reported software revenue. A few of the vendors in last year's study either departed from the software business (or from a specific primary market segment) or were not able to identify software revenue; the result is a dash entry for 2011 revenue and "NA" for 2010 2011 growth. Tables 5 13 are specific to primary markets rather than the total software market. 2012 IDC #235326 63
TABLE 5 Worldwide Application Development and Deployment Software by Top 50 Vendors, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Oracle 12,838.6 14,469.0 16,895.6 16.8 21.81 1 IBM 14,387.8 15,166.1 16,694.6 10.1 21.55 2 Microsoft 7,137.7 7,947.8 8,590.4 8.1 11.09 3 SAP 2,938.5 3,404.4 4,109.5 20.7 5.30 4 SAS 1,542.8 1,620.2 1,770.5 9.3 2.29 5 CA Technologies 1,466.7 1,444.9 1,595.5 10.4 2.06 6 ESRI 926.8 1,061.0 1,138.7 7.3 1.47 7 HP 1,006.9 1,060.7 1,103.6 4.0 1.42 8 Software AG 803.3 933.5 948.1 1.6 1.22 9 Teradata 665.4 794.4 904.9 13.9 1.17 10 Fujitsu 683.2 701.0 774.7 10.5 1.00 11 TIBCO 505.6 571.1 684.4 19.8 0.88 12 Informatica 473.5 554.7 667.7 20.4 0.86 13 SWIFT 656.2 565.8 568.5 0.5 0.73 14 Adobe 354.6 428.3 485.7 13.4 0.63 15 Compuware 507.7 482.3 479.3-0.6 0.62 16 Autodesk 376.5 396.6 477.4 20.4 0.62 17 Progress Software Corp. 489.3 481.4 475.2-1.3 0.61 18 Hitachi 399.6 427.3 458.6 7.3 0.59 19 Micro Focus 397.0 410.7 412.0 0.3 0.53 20 MicroStrategy 294.9 337.5 401.3 18.9 0.52 21 GXS 394.5 373.0 383.0 2.7 0.49 22 Intergraph 328.2 366.8 369.5 0.7 0.48 23 BMC 392.5 356.6 358.2 0.5 0.46 24 ACI Worldwide 285.4 300.1 338.2 12.7 0.44 25 Pitney Bowes Software 278.5 286.8 336.4 17.3 0.43 26 QlikTech 141.3 205.0 293.5 43.2 0.38 27 InterSystems Corp. 238.7 274.0 273.9 0.0 0.35 28 Information Builders Inc. 237.0 251.7 262.9 4.5 0.34 29 Quest Software 311.0 315.2 247.6-21.5 0.32 30 Pegasystems 166.0 186.5 220.7 18.3 0.28 31 Amazon.com Inc. 67.5 118.4 213.2 80.1 0.28 32 Axway 175.0 183.5 205.3 11.9 0.27 33 Serena 190.6 190.0 196.5 3.4 0.25 34 Salesforce.com 71.7 125.8 186.1 48.0 0.24 35 OpenText 145.4 175.2 180.0 2.8 0.23 36 Google Inc. 135.4 141.9 159.6 12.5 0.21 37 Experian 118.8 124.8 136.8 9.7 0.18 38 Bentley Systems Inc. 112.3 120.1 136.2 13.5 0.18 39 NEC 115.6 121.8 133.1 9.3 0.17 40 Apple 130.8 119.2 126.4 6.0 0.16 41 Actuate Corp. 117.2 119.2 122.2 2.5 0.16 42 Red Hat 59.8 78.2 104.3 33.4 0.13 43 Rocket Software 88.1 90.2 98.6 9.4 0.13 44 64 #235326 2012 IDC
TABLE 5 Worldwide Application Development and Deployment Software by Top 50 Vendors, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Unisys 90.9 91.8 95.3 3.8 0.12 45 Embarcadero Technologies 72.6 75.1 91.8 22.3 0.12 46 Panorama Software 42.1 75.8 89.1 17.5 0.12 47 Seeburger 53.3 75.7 87.1 15.0 0.11 48 FICO (formerly Fair Isaac) 74.3 74.6 80.3 7.6 0.10 49 Atlassian 36.7 49.4 77.4 56.6 0.10 50 Subtotal 53,523.5 58,324.9 65,239.8 11.9 84.21 Other 10,423.6 11,142.3 12,231.9 9.8 15.79 Total 63,947.1 69,467.1 77,471.7 11.5 100.00 Source: IDC, 2012 TABLE 6 Worldwide Application Development and Deployment Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank /n software 4.5 4.7 5.0 6.3 0.007 224 1Spatial 12.5 12.4 13.6 9.5 0.018 144 4D SAS 16.8 19.4 20.9 7.5 0.027 108 AAM Technologies 2.7 2.8 3.0 5.7 0.004 270 ABBYY 0.9 NA 0.001 326 Accellion 15.0 25.6 27.4 7.1 0.035 95 AccuRev 8.6 11.1 11.5 4.0 0.015 156 ACI Worldwide 285.4 300.1 338.2 12.7 0.437 25 Actipro Software 3.7 3.9 4.1 6.3 0.005 244 Active Endpoints Inc. 12.0 19.2 20.5 6.7 0.026 110 ActiveState Software Inc. 3.0 4.0 4.1 2.5 0.005 245 Actuate Corp. 117.2 119.2 122.2 2.5 0.158 42 Adaptive 3.2 3.5 3.8 9.2 0.005 249 Adobe 354.6 428.3 485.7 13.4 0.627 15 Advanced Computer Software 2.5 3.0 3.3 9.1 0.004 260 Advizor Solutions 11.4 12.3 13.5 9.7 0.017 146 Agilense 0.3 0.3 0.4 16.0 0.000 344 Alfabet 8.2 12.6 16.5 30.6 0.021 130 Almog Software Industries 0.2 0.2 0.2-8.1 0.000 354 Alpha Software 1.3 1.6 1.6-1.9 0.002 306 Altibase 11.2 13.2 15.3 16.3 0.020 135 Altova 12.1 12.7 13.8 8.5 0.018 143 Amazon.com Inc. 67.5 118.4 213.2 80.1 0.275 32 ANGOSS Software International Ltd. 7.2 7.0 7.3 4.2 0.009 190 AOL/Mapquest 72.0 65.4 50.8-22.3 0.066 63 2012 IDC #235326 65
TABLE 6 Worldwide Application Development and Deployment Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Appcelerator 0.9 3.0 3.1 4.7 0.004 262 Appfluent Technology Inc. 5.3 4.9 5.6 15.0 0.007 215 APPGEN Business Software 0.0 0.0 0.0 2.9 0.000 357 Appian 36.5 52.9 42.7-19.3 0.055 71 Appirio 5.9 7.6 15.8 107.6 0.020 134 Appistry 3.2 4.1 4.8 16.0 0.006 228 Apple 130.8 119.2 126.4 6.0 0.163 41 Application Security Inc. 11.7 12.3 13.4 8.7 0.017 147 Arcplan 29.5 33.4 36.8 10.3 0.048 76 ASG 50.4 42.4 38.6-8.9 0.050 74 Aspera 4.7 5.7 6.0 5.6 0.008 209 Aspose 5.9 6.2 6.6 6.3 0.009 202 Asseco Group 35.4 54.5 29.5-45.9 0.038 90 Atego 15.0 7.5 9.0 20.0 0.012 174 Ateras 5.7 7.5 8.7 16.0 0.011 175 Atlassian 36.7 49.4 77.4 56.6 0.100 50 Attachmate 29.9 31.5 35.6 13.0 0.046 81 Attunity 16.0 16.8 16.5-1.7 0.021 131 Auraportal 5.9 8.5 8.6 1.2 0.011 176 Autodesk 376.5 396.6 477.4 20.4 0.616 17 Axway 175.0 183.5 205.3 11.9 0.265 33 B2 Systems Inc. 4.3 4.3 4.6 6.7 0.006 232 Backbase 5.8 6.0 6.6 8.7 0.008 203 BackOffice Associates 3.3 3.4 3.6 6.7 0.005 252 Bentley Systems Inc. 112.3 120.1 136.2 13.5 0.176 39 Binarymission Technologies 0.8 0.8 0.9 6.3 0.001 323 Bison 6.6 6.3 6.5 2.6 0.008 205 Bitam 8.7 9.0 7.0-22.0 0.009 194 Black Duck Software Inc. 14.4 19.0 25.8 35.8 0.033 100 BluePhoenix Solutions 38.9 38.1 29.3-23.0 0.038 92 Blueprint 7.7 9.4 11.0 17.0 0.014 161 BMC 392.5 356.6 358.2 0.5 0.462 24 Bosch Software Innovations GmbH 3.6 4.5 4.9 8.5 0.006 226 BP Logix 4.0 5.0 5.5 9.1 0.007 218 BR Solutions 1.7 1.8 2.2 19.6 0.003 289 Bradmark Technologies Inc. 5.8 6.2 6.7 8.4 0.009 197 Bungee Labs 0.5 0.5 0.6 7.9 0.001 337 CA Technologies 1,466.7 1,444.9 1,595.5 10.4 2.059 6 Casewise 12.8 13.1 14.0 6.5 0.018 141 Caspio 1.7 2.7 3.6 33.3 0.005 253 CAST Software 35.0 38.0 42.4 11.7 0.055 72 CDB 9.2 10.0 10.8 8.1 0.014 163 CDC Corp. 1.0 0.9 0.9 1.6 0.001 322 CDNetworks 2.0 2.6 3.0 15.6 0.004 267 Cincom Systems Inc. 21.8 24.5 25.3 3.1 0.033 101 Clear Methods Inc. 0.5 0.7 0.8 16.0 0.001 330 66 #235326 2012 IDC
TABLE 6 Worldwide Application Development and Deployment Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Cloudera 1.6 2.0 2.3 14.3 0.003 284 CodeJock Software 0.6 0.6 0.7 6.3 0.001 333 Codemesh 0.5 0.7 0.8 16.0 0.001 331 CollabNet 27.9 33.1 36.0 8.8 0.046 80 ComOps 1.9 2.4 2.7 14.8 0.004 273 Component Factory Pty. Ltd. 0.3 0.4 0.4 6.3 0.000 345 ComponentArt 2.0 2.1 2.2 6.3 0.003 286 ComponentOne 15.2 15.9 16.7 5.3 0.022 128 ComponentSpace 0.8 0.8 0.9 6.3 0.001 324 Composite Software 12.7 13.3 20.5 53.7 0.026 111 Compuware 507.7 482.3 479.3-0.6 0.619 16 Contour Components 1.1 1.2 1.2 6.3 0.002 312 Cordys 24.4 39.5 45.4 14.9 0.059 70 Coverity 32.0 39.7 52.0 31.0 0.067 60 Curl Inc. 2.6 2.6 2.9 10.3 0.004 271 Dart Communications 0.6 0.6 0.6 6.3 0.001 334 Data Expedition 0.4 0.5 0.5 5.1 0.001 339 Data Foundations Inc. 2.0 2.6 3.1 15.9 0.004 266 Data Streams 3.3 3.9 4.4 11.0 0.006 238 DataLever Corp. 0.9 1.2 1.3 16.0 0.002 310 Datawatch Corp. 11.8 11.5 12.4 8.0 0.016 152 dbase 3.1 3.1 3.0-3.0 0.004 269 Dell 2.6 7.1 8.2 15.0 0.011 181 Denodo Technologies Inc. 2.8 2.9 3.2 7.5 0.004 261 Desaware 0.6 0.6 0.6 6.3 0.001 335 Developer Express 16.5 17.4 18.5 6.3 0.024 122 Digia QT Commercial 2.9 3.3 3.5 6.1 0.005 256 DMTI Spatial Inc. 8.6 11.3 13.1 16.0 0.017 149 Dundas Data Visualization 13.6 14.3 15.2 6.3 0.020 136 Easylink Services 41.8 32.3 31.5-2.6 0.041 87 ecminer 0.6 0.7 0.8 8.4 0.001 327 Embarcadero Technologies 72.6 75.1 91.8 22.3 0.119 46 EMC 23.1 30.0 48.4 61.3 0.062 65 Empirix 35.1 35.8 36.3 1.4 0.047 79 Empress Software 45.4 46.1 48.4 5.1 0.063 64 Encirq 4.0 4.2 4.5 8.4 0.006 234 ENEA 6.7 7.5 7.4-2.2 0.009 189 EnterpriseDB 11.3 11.4 12.2 6.2 0.016 153 Enterworks 2.7 3.9 4.2 7.5 0.005 241 Eshbel 0.5 NA 0.001 340 Esker Software 2.6 NA 361 espatial 4.8 5.0 5.5 9.2 0.007 217 ESRI 926.8 1,061.0 1,138.7 7.3 1.470 7 Etelos Inc. 0.2 0.2 0.2 16.0 0.000 349 EvolveWare Inc. 1.2 1.6 1.8 15.9 0.002 299 Exact 6.2 6.1 5.7-6.9 0.007 213 2012 IDC #235326 67
TABLE 6 Worldwide Application Development and Deployment Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Execplan 2.6 2.9 3.1 8.1 0.004 263 EXEM 4.2 6.1 7.0 14.0 0.009 195 Experian 118.8 124.8 136.8 9.7 0.177 38 Extol 8.7 13.4 11.7-12.7 0.015 154 EZLegacy 6.1 7.1 7.5 6.3 0.010 187 FairCom Corp. 2.5 2.5 2.6 2.6 0.003 277 FFE Software Inc. (FirstSQL) 2.1 2.1 2.2 5.5 0.003 287 FICO (formerly Fair Isaac) 74.3 74.6 80.3 7.6 0.104 49 Fiorano Software 9.2 9.7 10.6 8.7 0.014 165 Firestar 4.9 5.1 5.4 6.1 0.007 219 Flexera Software 41.0 41.0 75.0 82.8 0.097 51 Focus Softnet 0.5 NA 0.001 341 FOR-CS 3.6 4.1 4.6 12.5 0.006 231 Four Js Development Tools Inc. 18.5 18.8 19.3 2.7 0.025 120 Fujitsu 683.2 701.0 774.7 10.5 1.000 11 Genuitec LLC 1.9 2.0 2.1 3.1 0.003 293 GigaSpaces 12.5 12.8 13.5 5.4 0.017 145 Global IDs Inc. 1.1 1.1 1.2 6.1 0.002 314 GlobalSCAPE 16.3 18.1 20.3 12.2 0.026 112 GoldenSource 1.3 1.7 2.0 15.9 0.003 296 Google Inc. 135.4 141.9 159.6 12.5 0.206 37 GrammaTech Inc. 1.2 2.0 2.1 4.0 0.003 294 GrapeCity 10.2 10.8 11.4 6.3 0.015 158 Green Hills Software 37.2 39.0 40.2 3.1 0.052 73 GT Software 3.5 3.7 3.9 6.4 0.005 248 GXS 394.5 373.0 383.0 2.7 0.494 22 Halo Technology 2.5 2.5 2.6 4.2 0.003 278 Handysoft 25.6 27.7 36.4 31.4 0.047 78 Hello2Morrow 0.8 1.0 1.1 8.0 0.001 316 Hitachi 399.6 427.3 458.6 7.3 0.592 19 HP 1,006.9 1,060.7 1,103.6 4.0 1.425 8 Hubspan 3.5 4.6 5.4 16.0 0.007 222 Human Inference 26.8 30.4 34.9 14.9 0.045 82 IBM 14,387.8 15,166.1 16,694.6 10.1 21.549 2 IBPhoenix 0.7 0.7 0.7-0.3 0.001 332 Ideablade 2.3 2.4 2.6 8.4 0.003 276 Imperva Inc. 5.5 5.8 6.2 8.4 0.008 207 Infinite Software 12.8 16.8 19.4 15.9 0.025 118 Infor 71.1 44.2 45.5 3.0 0.059 69 Informatica 473.5 554.7 667.7 20.4 0.862 13 Information Builders Inc. 237.0 251.7 262.9 4.5 0.339 29 Infragistics Corp. 24.5 25.7 27.3 6.3 0.035 97 Ingres Corp. 28.8 29.7 32.6 9.9 0.042 84 InRule Technology 4.0 4.5 4.9 7.8 0.006 227 InSoft OY 2.0 2.1 2.2 6.4 0.003 285 Instantiations Inc. 5.2 4.9 2.5-48.9 0.003 280 68 #235326 2012 IDC
TABLE 6 Worldwide Application Development and Deployment Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Intalio 15.0 16.2 17.8 10.1 0.023 126 Intel Corp. 68.9 57.0 59.1 3.7 0.076 54 IntelliCorp Inc. 5.2 5.3 5.7 6.0 0.007 214 Interactive Objects 4.9 5.7 6.4 11.2 0.008 206 Interfacing Technologies 4.9 5.1 5.4 5.1 0.007 221 Intergraph 328.2 366.8 369.5 0.7 0.477 23 InterSystems Corp. 238.7 274.0 273.9 0.0 0.354 28 Intuit 8.8 9.1 11.5 26.6 0.015 155 Invensys 18.0 18.0 19.8 9.9 0.026 115 Iocomp Software Inc. 0.9 0.9 1.0 6.3 0.001 320 Ipswitch 22.7 23.1 19.6-15.5 0.025 117 irise 22.4 25.9 30.0 15.6 0.039 89 Jacada 15.3 16.1 NA 362 JackBe 8.0 8.4 9.1 8.0 0.012 173 JADE 1.8 2.2 2.4 11.3 0.003 282 jbase 2.7 2.7 2.7-0.3 0.003 274 JetBrains 9.6 10.2 10.7 4.8 0.014 164 Jitterbit 1.3 1.7 1.9 16.0 0.002 298 Joyent 0.7 0.9 1.0 14.7 0.001 317 K2 30.9 33.3 36.7 10.4 0.047 77 Kalido 16.4 16.8 18.1 8.0 0.023 124 Kapow Technologies 0.8 0.9 1.0 7.9 0.001 319 Keynote Systems Inc. 20.5 23.1 26.5 14.5 0.034 98 Kingdee 0.7 0.8 0.9 18.5 0.001 321 Klocwork 15.0 19.0 22.1 16.2 0.028 107 Kofax 16.0 17.4 18.3 5.0 0.024 123 Kognitio 15.8 17.8 19.3 8.3 0.025 119 Kony Solutions 16.0 20.0 24.0 20.0 0.031 102 KT Data 0.7 0.3 0.3 5.3 0.000 347 KXEN 15.4 17.2 19.2 12.0 0.025 121 Lanner Group Inc. 0.5 0.5 0.6 7.4 0.001 338 Laszlo Systems 1.8 2.0 2.1 7.4 0.003 292 Liaison 5.8 6.1 6.5 6.5 0.008 204 LongJump 4.9 6.3 11.5 83.6 0.015 157 Longtop Group 4.0 4.7 4.5-5.6 0.006 235 LynuxWorks Inc. 7.5 8.0 8.2 2.8 0.011 180 M2Soft 3.0 3.4 3.8 11.1 0.005 251 Maia Intelligence 1.2 1.5 1.8 18.0 0.002 302 Mainsoft 6.1 6.4 6.6 3.5 0.009 201 Managed Methods 1.2 1.6 1.8 15.9 0.002 300 Maninsoft (formerly Miracom I&C) 1.1 0.8 0.8 1.8 0.001 329 Mashery 1.4 1.9 2.1 15.9 0.003 291 Matisse 2.0 2.0 2.0-0.3 0.003 295 MDQ Systems 1.1 1.5 1.7 15.9 0.002 303 Mega International 17.1 19.3 22.2 15.0 0.029 106 Mendix 0.1 0.2 0.2 16.0 0.000 352 2012 IDC #235326 69
TABLE 6 Worldwide Application Development and Deployment Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Mentor Graphics 22.6 27.1 32.3 19.1 0.042 85 MetaCase 7.6 7.8 8.0 2.3 0.010 185 Metaware 8.1 10.5 11.2 6.4 0.014 160 Micro Focus 397.0 410.7 412.0 0.3 0.532 20 Microsoft 7,137.7 7,947.8 8,590.4 8.1 11.088 3 MicroStrategy 294.9 337.5 401.3 18.9 0.518 21 Mincom Ltd. 0.2 0.2 0.2 9.2 0.000 351 MindFusion 3.4 3.6 3.8 6.3 0.005 250 Myriad 50.2 49.5 28.0-43.4 0.036 93 NEC 115.6 121.8 133.1 9.3 0.172 40 Netron Inc. 15.8 16.2 16.6 2.7 0.021 129 NetSuite 2.2 3.1 4.0 32.0 0.005 246 Nevron Software 0.7 0.7 0.8 6.3 0.001 328 Newgen Software Technologies Ltd. 6.7 7.2 8.1 12.2 0.010 183 Nexaweb 4.1 4.4 4.7 7.9 0.006 229 Nimaya 0.3 0.3 0.4 16.0 0.000 343 Nintex 37.0 50.0 19.7-60.5 0.025 116 No Magic Inc. 1.1 1.3 1.5 14.3 0.002 307 Nolio Software 0.3 1.5 1.6 8.2 0.002 305 Northgate Information Solutions 4.8 5.0 5.1 2.0 0.007 223 NuBridges 7.8 4.1 4.4 6.3 0.006 239 Object Connections 3.8 4.2 4.7 13.0 0.006 230 ObjectFX 11.9 12.4 13.0 4.9 0.017 150 Objectivity Inc. 6.0 7.8 9.2 18.0 0.012 172 One1 0.3 NA 0.000 348 OpenConnect Systems 10.3 12.6 14.9 18.0 0.019 139 OpenLink 5.2 5.5 5.9 6.5 0.008 211 OpenText 145.4 175.2 180.0 2.8 0.232 36 OPNET 22.8 25.9 34.3 32.5 0.044 83 Oracle 12,838.6 14,469.0 16,895.6 16.8 21.809 1 Orchestra Networks 0.9 0.9 1.0 7.3 0.001 318 Panorama Software 42.1 75.8 89.1 17.5 0.115 47 Panorama View Software Corp. 0.8 0.7 0.9 29.5 0.001 325 Parasoft 36.4 36.0 38.6 7.3 0.050 75 PCI Enterprises 8.6 7.2 8.0 10.4 0.010 184 Pegasystems 166.0 186.5 220.7 18.3 0.285 31 Perceptive Software 11.8 10.5 8.3-21.0 0.011 178 Perforce Software 43.0 46.7 51.5 10.4 0.066 61 Perpetuum Software 5.2 5.5 5.8 6.3 0.008 212 Pervasive Software Inc. 46.4 44.3 47.6 7.3 0.061 66 Pitney Bowes Software 278.5 286.8 336.4 17.3 0.434 26 PNMsoft 11.9 12.7 13.4 5.3 0.017 148 Polaris Software Lab 11.1 12.4 13.9 12.1 0.018 142 Polymita 7.5 10.4 8.2-21.0 0.011 182 Prima Solutions 4.4 5.8 6.7 16.0 0.009 198 70 #235326 2012 IDC
TABLE 6 Worldwide Application Development and Deployment Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Primeton 2.5 3.5 4.2 20.5 0.005 240 Primeur 14.4 11.4 15.0 31.5 0.019 137 Progress Software Corp. 489.3 481.4 475.2-1.3 0.613 18 Prolifics 10.8 11.0 11.4 3.4 0.015 159 Protegrity 9.2 9.6 10.4 8.4 0.013 168 PTC 49.1 51.2 56.4 10.2 0.073 56 PureComponents 1.3 1.4 1.5 6.3 0.002 309 QAD 0.3 0.3 0.3 6.2 0.000 346 QlikTech 141.3 205.0 293.5 43.2 0.379 27 Qualiware 1.8 2.1 2.4 10.8 0.003 283 Quest Software 311.0 315.2 247.6-21.5 0.320 30 Rally Software Development Corp. 14.0 22.6 31.6 40.0 0.041 86 Rebex 1.6 1.7 1.8 6.3 0.002 301 Red Hat 59.8 78.2 104.3 33.4 0.135 43 RemObjects Software 3.2 3.4 3.6 6.3 0.005 254 Research In Motion 11.9 21.5 26.4 22.7 0.034 99 Rocket Software 88.1 90.2 98.6 9.4 0.127 44 Rogue Wave Software 25.4 27.3 29.4 7.6 0.038 91 Rollbase Inc. 1.1 1.1 1.2 7.9 0.002 313 rpath 3.3 3.4 3.5 2.3 0.004 257 Safe Software Inc. 12.6 14.1 14.8 5.1 0.019 140 Salesforce.com 71.7 125.8 186.1 48.0 0.240 35 Samsung SDS 2.6 2.9 3.1 5.8 0.004 264 Sand Technology 6.8 5.7 4.2-26.8 0.005 243 SAP 2,938.5 3,404.4 4,109.5 20.7 5.305 4 SAS 1,542.8 1,620.2 1,770.5 9.3 2.285 5 Security Innovation Inc. 10.0 10.2 10.5 2.6 0.014 166 Seeburger 53.3 75.7 87.1 15.0 0.112 48 Sencha 4.8 5.1 5.5 7.9 0.007 216 Serena 190.6 190.0 196.5 3.4 0.254 34 Servoy 7.5 7.8 8.5 8.5 0.011 177 Siemens 26.0 NA 363 Signiant 19.9 25.6 27.4 7.1 0.035 96 Silicon Graphics 9.3 9.8 9.8-0.6 0.013 170 SIT-QAD 0.1 0.1 0.1 8.8 0.000 355 Siveco 0.0 0.0-27.3 0.000 359 Skyway Software 1.8 1.9 2.0 4.3 0.003 297 SnapLogic 1.9 2.5 2.9 16.0 0.004 272 SOA Software Inc. 5.8 6.8 7.6 11.8 0.010 186 Softbase Systems 2.6 2.8 3.0 8.6 0.004 268 Software AG 803.3 933.5 948.1 1.6 1.224 9 Software Engineering of America 0.2 0.2 0.2 15.6 0.000 350 Software FX 6.4 6.8 7.2 6.3 0.009 192 Solipsis 3.5 3.4 3.5 3.3 0.005 255 Solix 3.5 3.7 4.0 8.7 0.005 247 Soluciones-ar 0.2 0.2 0.2-9.6 0.000 353 2012 IDC #235326 71
TABLE 6 Worldwide Application Development and Deployment Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Sonoa Systems 4.0 5.3 6.1 15.9 0.008 208 SourceIQ Inc. 3.5 4.0 4.2 4.7 0.005 242 South River Technologies 3.2 3.1 3.3 6.6 0.004 259 Sparx Systems 2.4 2.5 2.5 2.0 0.003 279 SPS Commerce 35.9 42.4 55.1 30.0 0.071 57 Steema 2.4 2.5 2.6 6.3 0.003 275 StrikeIron Inc. 1.1 1.2 1.3 5.6 0.002 311 Stringdata 0.0 0.0 0.1 14.8 0.000 356 SunGard 62.1 60.7 66.1 8.9 0.085 53 SWIFT 656.2 565.8 568.5 0.5 0.734 14 Syncfusion 7.4 7.8 8.3 6.3 0.011 179 Syncsort 51.1 54.8 58.2 6.2 0.075 55 Systar SA 22.1 17.5 20.2 15.0 0.026 113 abdultableau Software 17.6 36.1 70.1 94.2 0.090 52 Talend 16.9 29.8 45.9 54.0 0.059 68 Targit 14.8 16.2 18.0 11.0 0.023 125 TechExcel Inc. 9.5 10.0 10.4 4.5 0.013 167 Technology One 2.4 2.8 3.4 20.8 0.004 258 Telerik 19.0 23.2 27.9 20.3 0.036 94 Teradata 665.4 794.4 904.9 13.9 1.168 10 THBComponentware 0.4 0.4 0.4 6.3 0.001 342 The Salamander Organization 20.3 20.9 22.2 6.6 0.029 105 TIBCO 505.6 571.1 684.4 19.8 0.883 12 Tibero 2.1 5.9 184.6 0.008 210 TigerLogic 12.0 12.0 12.8 6.8 0.017 151 TmaxSoft 32.7 30.6 46.0 50.3 0.059 67 Tongtech 16.2 9.1 10.9 19.9 0.014 162 TotalSoft 0.0 0.0-13.3 0.000 358 TOTVS 2.6 3.5 4.6 30.9 0.006 233 Transoft 5.0 6.4 7.3 14.7 0.009 191 Trillium Software 49.4 52.2 53.3 2.2 0.069 58 Troux Technologies 13.4 15.3 20.2 32.0 0.026 114 Unicom Systems 20.2 20.2 23.1 13.9 0.030 103 UNIFY Corp. 3.9 6.6 6.7 1.8 0.009 200 Unisys 90.9 91.8 95.3 3.8 0.123 45 Venotion Technologies 1.7 1.9 2.2 11.9 0.003 290 Veracode 8.0 9.3 9.4 0.8 0.012 171 Verivo 6.4 10.2 14.9 46.1 0.019 138 Versant 17.1 15.7 16.2 3.2 0.021 132 Versata 27.5 28.9 30.3 4.9 0.039 88 Visible Systems Corp. 5.1 5.3 5.4 2.6 0.007 220 Vision Solutions Inc. 34.4 5.9 6.7 13.6 0.009 199 VisionWare 9.1 9.6 10.4 8.0 0.013 169 Vitria Technology 43.9 47.2 51.1 8.1 0.066 62 VMware 53.7 42.4 52.6 24.0 0.068 59 Webcab Components 1.5 1.6 1.7 6.3 0.002 304 72 #235326 2012 IDC
TABLE 6 Worldwide Application Development and Deployment Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank WebLayers Inc. 4.9 6.5 7.5 15.9 0.010 188 Wing Arc 17.4 20.6 20.8 0.6 0.027 109 WISE itech 0.9 1.0 1.1 9.9 0.001 315 Wizrom 0.0 0.0 100.0 0.000 360 Wolf Frameworks 1.0 1.3 1.5 16.0 0.002 308 Workday Inc. 10.0 12.0 16.0 33.3 0.021 133 WS02 1.7 3.2 5.0 52.8 0.006 225 XAware Inc. 4.0 4.1 4.4 6.1 0.006 236 Xceed 6.1 6.4 6.8 6.3 0.009 196 XIGNITE 0.5 0.6 0.6 6.3 0.001 336 Xpriori 2.2 2.2 2.2-0.6 0.003 288 Yellowfin 2.0 2.6 7.1 174.8 0.009 193 YouSendIt 15.5 21.8 22.9 5.0 0.030 104 Zend Technologies Inc. 15.2 16.3 17.6 8.4 0.023 127 Zoho 2.3 2.7 3.1 12.8 0.004 265 Zucchetti 3.7 4.0 4.4 10.0 0.006 237 Zynapse 1.7 2.2 2.5 14.1 0.003 281 Subtotal 56,831.1 61,853.6 69,083.4 11.7 89.173 Other 7,116.0 7,613.6 8,388.2 10.2 10.827 Total 63,947.1 69,467.1 77,471.7 11.5 100.000 Source: IDC, 2012 TABLE 7 Worldwide Application Development and Deployment Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide /n software 5.04 0.013 5.04 0.007 1Spatial 0.65 0.002 12.93 0.049 13.58 0.018 4D SAS 5.87 0.015 12.02 0.045 3.01 0.025 20.91 0.027 AAM Technologies 0.35 0.001 2.61 0.010 2.96 0.004 ABBYY 0.17 0.000 0.70 0.003 0.87 0.001 Accellion 16.33 0.042 7.90 0.030 3.19 0.026 27.43 0.035 AccuRev 9.30 0.024 1.06 0.004 1.14 0.009 11.50 0.015 ACI Worldwide 177.87 0.457 126.30 0.478 34.00 0.281 338.18 0.437 Actipro Software 4.15 0.011 4.15 0.005 Active Endpoints Inc. 11.88 0.030 8.62 0.033 20.50 0.026 ActiveState Software Inc. 3.03 0.008 0.96 0.004 0.10 0.001 4.10 0.005 Actuate Corp. 94.42 0.242 22.63 0.086 5.18 0.043 122.23 0.158 Adaptive 2.03 0.005 1.79 0.007 3.82 0.005 Adobe 199.11 0.511 156.51 0.592 130.08 1.075 485.70 0.627 2012 IDC #235326 73
TABLE 7 Worldwide Application Development and Deployment Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Advanced Computer Software 3.27 0.012 3.27 0.004 Advizor Solutions 11.53 0.030 1.92 0.007 13.46 0.017 Agilense 0.38 0.001 0.38 0.000 Alfabet 5.86 0.015 10.09 0.038 0.55 0.005 16.50 0.021 Almog Software Industries 0.17 0.001 0.17 0.000 Alpha Software 1.23 0.003 0.34 0.001 1.57 0.002 Altibase 15.31 0.127 15.31 0.020 Altova 7.73 0.020 5.21 0.020 0.81 0.007 13.75 0.018 Amazon.com Inc. 117.79 0.302 66.81 0.253 28.60 0.236 213.20 0.275 ANGOSS Software International Ltd. 6.69 0.017 0.65 0.002 7.34 0.009 AOL/Mapquest 47.13 0.121 3.69 0.014 50.82 0.066 Appcelerator 3.13 0.008 3.13 0.004 Appfluent Technology Inc. 5.60 0.014 5.60 0.007 APPGEN Business Software 0.04 0.000 0.00 0.000 0.04 0.000 Appian 30.91 0.079 10.24 0.039 1.56 0.013 42.71 0.055 Appirio 13.48 0.035 1.91 0.007 0.41 0.003 15.80 0.020 Appistry 4.79 0.012 4.79 0.006 Apple 77.32 0.199 29.85 0.113 19.18 0.159 126.35 0.163 Application Security Inc. 10.14 0.026 3.23 0.012 13.37 0.017 Arcplan 14.87 0.038 19.09 0.072 2.87 0.024 36.83 0.048 ASG 24.95 0.064 11.85 0.045 1.83 0.015 38.63 0.050 Aspera 4.73 0.012 1.11 0.004 0.18 0.001 6.02 0.008 Aspose 6.61 0.017 6.61 0.009 Asseco Group 6.76 0.017 8.41 0.032 14.29 0.118 29.45 0.038 Atego 3.04 0.008 5.64 0.021 0.32 0.003 9.00 0.012 Ateras 8.66 0.022 8.66 0.011 Atlassian 41.43 0.106 30.57 0.116 5.40 0.045 77.39 0.100 Attachmate 23.50 0.060 12.08 0.046 35.58 0.046 Attunity 13.40 0.034 2.97 0.011 0.12 0.001 16.50 0.021 Auraportal 3.57 0.009 4.08 0.015 0.95 0.008 8.60 0.011 Autodesk 172.27 0.442 177.42 0.671 127.74 1.056 477.44 0.616 Axway 64.93 0.167 137.38 0.520 3.00 0.025 205.31 0.265 B2 Systems Inc. 3.64 0.009 0.95 0.004 4.59 0.006 Backbase 2.81 0.007 3.75 0.014 6.57 0.008 BackOffice Associates 2.92 0.008 0.64 0.002 0.06 0.001 3.63 0.005 Bentley Systems Inc. 66.08 0.170 57.33 0.217 12.83 0.106 136.24 0.176 Binarymission Technologies 0.90 0.002 0.90 0.001 Bison 6.47 0.024 6.47 0.008 Bitam 7.05 0.018 7.05 0.009 Black Duck Software Inc. 16.25 0.042 4.90 0.019 4.64 0.038 25.80 0.033 BluePhoenix Solutions 29.33 0.075 29.33 0.038 Blueprint 9.90 0.025 1.10 0.004 11.00 0.014 BMC 212.83 0.547 125.18 0.474 20.19 0.167 358.20 0.462 74 #235326 2012 IDC
TABLE 7 Worldwide Application Development and Deployment Software by Vendor and Region, 2011 Bosch Software Innovations GmbH Americas EMEA APJ Worldwide 2.14 0.005 2.76 0.010 4.90 0.006 BP Logix 4.97 0.013 0.48 0.002 5.45 0.007 BR Solutions 2.20 0.006 2.20 0.003 Bradmark Technologies Inc. 5.90 0.015 0.80 0.003 0.02 0.000 6.72 0.009 Bungee Labs 0.59 0.002 0.59 0.001 CA Technologies 1,156.65 2.970 357.45 1.352 81.39 0.673 1,595.49 2.059 Casewise 6.25 0.016 7.72 0.029 13.97 0.018 Caspio 3.13 0.008 0.42 0.002 0.05 0.000 3.60 0.005 CAST Software 16.70 0.043 25.75 0.097 42.45 0.055 CDB 8.74 0.022 2.07 0.008 10.81 0.014 CDC Corp. 0.79 0.002 0.13 0.000 0.91 0.001 CDNetworks 2.91 0.007 0.12 0.000 3.03 0.004 Cincom Systems Inc. 11.31 0.029 11.16 0.042 2.79 0.023 25.26 0.033 Clear Methods Inc. 0.77 0.002 0.77 0.001 Cloudera 2.04 0.005 0.27 0.001 2.31 0.003 CodeJock Software 0.67 0.002 0.67 0.001 Codemesh 0.77 0.002 0.77 0.001 CollabNet 29.98 0.077 4.99 0.019 1.03 0.009 36.01 0.046 ComOps 2.74 0.023 2.74 0.004 Component Factory Pty. Ltd. 0.38 0.001 0.38 0.000 ComponentArt 2.24 0.006 2.24 0.003 ComponentOne 11.67 0.030 3.93 0.015 1.11 0.009 16.70 0.022 ComponentSpace 0.90 0.002 0.90 0.001 Composite Software 19.56 0.050 0.91 0.003 20.46 0.026 Compuware 331.99 0.853 109.59 0.415 37.75 0.312 479.34 0.619 Contour Components 1.23 0.003 1.23 0.002 Cordys 14.04 0.036 21.77 0.082 9.58 0.079 45.39 0.059 Coverity 35.96 0.092 7.33 0.028 8.71 0.072 52.00 0.067 Curl Inc. 0.45 0.001 2.45 0.020 2.90 0.004 Dart Communications 0.62 0.002 0.62 0.001 Data Expedition 0.53 0.001 0.53 0.001 Data Foundations Inc. 3.06 0.008 3.06 0.004 Data Streams 4.36 0.036 4.36 0.006 DataLever Corp. 1.35 0.003 1.35 0.002 Datawatch Corp. 9.40 0.024 3.02 0.011 12.43 0.016 dbase 2.98 0.008 2.98 0.004 Dell 5.02 0.013 3.17 0.012 8.19 0.011 Denodo Technologies Inc. 1.29 0.003 1.87 0.007 3.15 0.004 Desaware 0.62 0.002 0.62 0.001 Developer Express 18.50 0.048 18.50 0.024 Digia QT Commercial 1.57 0.004 1.23 0.005 0.71 0.006 3.50 0.005 DMTI Spatial Inc. 13.07 0.034 13.07 0.017 Dundas Data Visualization 15.25 0.039 15.25 0.020 Easylink Services 24.41 0.063 5.49 0.021 1.59 0.013 31.48 0.041 2012 IDC #235326 75
TABLE 7 Worldwide Application Development and Deployment Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide ecminer 0.79 0.007 0.79 0.001 Embarcadero Technologies 57.20 0.147 24.09 0.091 10.52 0.087 91.81 0.119 EMC 28.91 0.074 4.90 0.019 14.57 0.120 48.38 0.062 Empirix 26.91 0.069 5.03 0.019 4.37 0.036 36.31 0.047 Empress Software 37.37 0.096 4.09 0.015 6.98 0.058 48.44 0.063 Encirq 4.17 0.011 0.37 0.003 4.53 0.006 ENEA 0.64 0.002 6.36 0.024 0.36 0.003 7.36 0.009 EnterpriseDB 9.72 0.025 2.43 0.009 12.15 0.016 Enterworks 4.19 0.011 4.19 0.005 Eshbel 0.48 0.002 0.48 0.001 espatial 0.54 0.001 4.92 0.019 5.46 0.007 ESRI 679.82 1.746 331.37 1.254 127.54 1.054 1,138.72 1.470 Etelos Inc. 0.23 0.001 0.23 0.000 EvolveWare Inc. 1.84 0.005 1.84 0.002 Exact 2.23 0.006 3.37 0.013 0.06 0.001 5.67 0.007 Execplan 3.12 0.008 3.12 0.004 EXEM 6.97 0.058 6.97 0.009 Experian 119.11 0.306 8.26 0.031 9.45 0.078 136.82 0.177 Extol 11.70 0.030 11.70 0.015 EZLegacy 1.49 0.004 6.06 0.023 7.55 0.010 FairCom Corp. 1.91 0.005 0.59 0.002 0.08 0.001 2.59 0.003 FFE Software Inc. (FirstSQL) 2.22 0.006 2.22 0.003 FICO (formerly Fair Isaac) 40.07 0.103 33.71 0.128 6.48 0.054 80.26 0.104 Fiorano Software 7.28 0.019 2.73 0.010 0.56 0.005 10.56 0.014 Firestar 5.45 0.014 5.45 0.007 Flexera Software 49.95 0.128 20.48 0.077 4.57 0.038 75.00 0.097 Focus Softnet 0.01 0.000 0.32 0.001 0.13 0.001 0.46 0.001 FOR-CS 4.63 0.038 4.63 0.006 Four Js Development Tools Inc. 14.29 0.037 5.02 0.019 19.31 0.025 Fujitsu 40.88 0.105 36.46 0.138 697.32 5.764 774.66 1.000 Genuitec LLC 2.10 0.005 2.10 0.003 GigaSpaces 10.87 0.028 2.60 0.010 13.46 0.017 Global IDs Inc. 1.21 0.003 1.21 0.002 GlobalSCAPE 15.15 0.039 2.75 0.010 2.36 0.019 20.26 0.026 GoldenSource 1.99 0.005 1.99 0.003 Google Inc. 93.03 0.239 47.96 0.181 18.65 0.154 159.64 0.206 GrammaTech Inc. 1.05 0.003 0.29 0.001 0.76 0.006 2.10 0.003 GrapeCity 11.43 0.029 11.43 0.015 Green Hills Software 34.01 0.087 5.33 0.020 0.82 0.007 40.17 0.052 GT Software 3.55 0.009 0.40 0.001 3.95 0.005 GXS 241.40 0.620 108.06 0.409 33.58 0.278 383.04 0.494 Halo Technology 1.32 0.003 1.26 0.005 2.58 0.003 Handysoft 17.97 0.046 18.43 0.152 36.40 0.047 Hello2Morrow 0.28 0.001 0.77 0.003 0.06 0.000 1.10 0.001 Hitachi 2.66 0.007 455.97 3.769 458.63 0.592 76 #235326 2012 IDC
TABLE 7 Worldwide Application Development and Deployment Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide HP 569.55 1.463 385.57 1.459 148.47 1.227 1,103.59 1.425 Hubspan 5.36 0.014 5.36 0.007 Human Inference 34.90 0.132 34.90 0.045 IBM 8,797.12 22.592 5,440.28 20.580 2,457.18 20.310 16,694.58 21.549 IBPhoenix 0.48 0.001 0.22 0.001 0.70 0.001 Ideablade 1.64 0.004 0.82 0.003 0.16 0.001 2.62 0.003 Imperva Inc. 4.90 0.013 1.15 0.004 0.19 0.002 6.25 0.008 Infinite Software 19.44 0.050 19.44 0.025 Infor 34.45 0.088 6.62 0.025 4.45 0.037 45.52 0.059 Informatica 446.41 1.146 167.69 0.634 53.62 0.443 667.73 0.862 Information Builders Inc. 168.20 0.432 54.11 0.205 40.62 0.336 262.94 0.339 Infragistics Corp. 21.86 0.056 4.82 0.018 0.66 0.005 27.34 0.035 Ingres Corp. 9.21 0.024 15.63 0.059 7.79 0.064 32.64 0.042 InRule Technology 4.64 0.012 0.21 0.001 4.85 0.006 InSoft OY 1.16 0.003 1.09 0.004 2.24 0.003 Instantiations Inc. 1.84 0.005 0.50 0.002 0.17 0.001 2.50 0.003 Intalio 6.13 0.016 5.56 0.021 6.17 0.051 17.85 0.023 Intel Corp. 24.91 0.064 15.91 0.060 18.25 0.151 59.07 0.076 IntelliCorp Inc. 4.14 0.011 1.50 0.006 0.01 0.000 5.65 0.007 Interactive Objects 2.40 0.006 3.98 0.015 6.38 0.008 Interfacing Technologies 1.83 0.005 3.57 0.014 5.40 0.007 Intergraph 156.92 0.403 132.38 0.501 80.20 0.663 369.50 0.477 InterSystems Corp. 196.84 0.506 63.88 0.242 13.23 0.109 273.94 0.354 Intuit 11.54 0.030 11.54 0.015 Invensys 8.22 0.021 8.31 0.031 3.25 0.027 19.77 0.026 Iocomp Software Inc. 0.95 0.002 0.95 0.001 Ipswitch 15.93 0.041 3.44 0.013 0.19 0.002 19.56 0.025 irise 24.84 0.064 5.16 0.020 30.00 0.039 JackBe 6.31 0.016 2.81 0.011 9.13 0.012 JADE 2.40 0.020 2.40 0.003 jbase 1.83 0.005 0.85 0.003 2.68 0.003 JetBrains 7.22 0.019 3.10 0.012 0.37 0.003 10.69 0.014 Jitterbit 1.92 0.005 1.92 0.002 Joyent 0.86 0.002 0.16 0.001 1.02 0.001 K2 18.89 0.049 8.17 0.031 9.67 0.080 36.74 0.047 Kalido 7.76 0.020 10.39 0.039 18.15 0.023 Kapow Technologies 0.92 0.002 0.04 0.000 0.96 0.001 Keynote Systems Inc. 25.32 0.065 0.97 0.004 0.21 0.002 26.50 0.034 Kingdee 0.95 0.008 0.95 0.001 Klocwork 22.08 0.057 22.08 0.028 Kofax 4.61 0.012 11.96 0.045 1.75 0.014 18.32 0.024 Kognitio 4.11 0.011 15.02 0.057 0.19 0.002 19.32 0.025 Kony Solutions 15.60 0.040 6.48 0.025 1.92 0.016 24.00 0.031 KT Data 0.32 0.003 0.32 0.000 KXEN 8.71 0.022 9.25 0.035 1.25 0.010 19.21 0.025 2012 IDC #235326 77
TABLE 7 Worldwide Application Development and Deployment Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Lanner Group Inc. 0.19 0.000 0.37 0.001 0.56 0.001 Laszlo Systems 1.92 0.005 0.19 0.001 2.11 0.003 Liaison 5.11 0.013 0.65 0.002 0.73 0.006 6.48 0.008 LongJump 11.50 0.030 11.50 0.015 Longtop Group 4.45 0.037 4.45 0.006 LynuxWorks Inc. 5.34 0.014 2.89 0.011 8.23 0.011 M2Soft 3.80 0.031 3.80 0.005 Maia Intelligence 1.77 0.015 1.77 0.002 Mainsoft 5.72 0.015 0.92 0.003 6.64 0.009 Managed Methods 1.84 0.005 1.84 0.002 Maninsoft (formerly Miracom I&C) 0.77 0.006 0.77 0.001 Mashery 2.15 0.006 2.15 0.003 Matisse 1.39 0.004 0.62 0.002 2.01 0.003 MDQ Systems 1.69 0.004 1.69 0.002 Mega International 8.10 0.021 13.43 0.051 0.67 0.006 22.20 0.029 Mendix 0.20 0.001 0.20 0.000 Mentor Graphics 19.27 0.049 4.70 0.018 8.34 0.069 32.31 0.042 MetaCase 4.09 0.010 3.23 0.012 0.67 0.006 7.99 0.010 Metaware 1.10 0.003 10.07 0.038 11.17 0.014 Micro Focus 230.93 0.593 137.94 0.522 43.15 0.357 412.02 0.532 Microsoft 3,844.35 9.873 3,363.88 12.725 1,382.20 11.425 8,590.43 11.088 MicroStrategy 247.93 0.637 132.58 0.502 20.82 0.172 401.34 0.518 Mincom Ltd. 0.14 0.000 0.04 0.000 0.04 0.000 0.22 0.000 MindFusion 3.81 0.010 3.81 0.005 Myriad 5.88 0.015 4.76 0.018 17.36 0.143 28.00 0.036 NEC 1.38 0.004 1.84 0.007 129.90 1.074 133.12 0.172 Netron Inc. 11.88 0.031 4.77 0.018 16.65 0.021 NetSuite 3.42 0.009 0.46 0.002 0.15 0.001 4.03 0.005 Nevron Software 0.78 0.002 0.78 0.001 Newgen Software Technologies Ltd. 0.73 0.002 2.41 0.009 4.93 0.041 8.06 0.010 Nexaweb 4.74 0.012 4.74 0.006 Nimaya 0.38 0.001 0.38 0.000 Nintex 11.25 0.029 5.96 0.023 2.53 0.021 19.74 0.025 No Magic Inc. 1.42 0.004 0.12 0.000 1.54 0.002 Nolio Software 0.47 0.001 1.15 0.004 1.62 0.002 Northgate Information Solutions 1.80 0.005 3.08 0.012 0.22 0.002 5.10 0.007 NuBridges 3.92 0.010 0.44 0.002 4.36 0.006 Object Connections 1.94 0.005 2.75 0.023 4.69 0.006 ObjectFX 13.01 0.033 13.01 0.017 Objectivity Inc. 7.33 0.019 1.61 0.006 0.26 0.002 9.20 0.012 One1 0.27 0.001 0.27 0.000 OpenConnect Systems 13.06 0.034 1.67 0.006 0.15 0.001 14.87 0.019 OpenLink 3.58 0.009 2.27 0.009 0.01 0.000 5.85 0.008 78 #235326 2012 IDC
TABLE 7 Worldwide Application Development and Deployment Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide OpenText 101.88 0.262 65.50 0.248 12.66 0.105 180.04 0.232 OPNET 26.89 0.069 7.39 0.028 34.28 0.044 Oracle 7,946.26 20.407 5,783.52 21.879 3,165.82 26.167 16,895.61 21.809 Orchestra Networks 0.49 0.001 0.48 0.002 0.97 0.001 Panorama Software 48.43 0.124 40.67 0.154 89.10 0.115 Panorama View Software Corp. 0.17 0.000 0.73 0.003 0.90 0.001 Parasoft 26.63 0.068 3.47 0.013 8.49 0.070 38.60 0.050 PCI Enterprises 5.72 0.015 1.68 0.006 0.59 0.005 8.00 0.010 Pegasystems 142.82 0.367 72.66 0.275 5.20 0.043 220.67 0.285 Perceptive Software 8.30 0.031 8.30 0.011 Perforce Software 32.91 0.085 12.26 0.046 6.33 0.052 51.50 0.066 Perpetuum Software 5.83 0.015 5.83 0.008 Pervasive Software Inc. 27.91 0.072 16.97 0.064 2.69 0.022 47.57 0.061 Pitney Bowes Software 204.91 0.526 87.72 0.332 43.78 0.362 336.41 0.434 PNMsoft 5.41 0.014 7.94 0.030 13.35 0.017 Polaris Software Lab 5.50 0.014 4.06 0.015 4.34 0.036 13.90 0.018 Polymita 2.06 0.005 5.73 0.022 0.39 0.003 8.17 0.011 Prima Solutions 6.71 0.017 6.71 0.009 Primeton 4.22 0.035 4.22 0.005 Primeur 15.03 0.057 15.03 0.019 Progress Software Corp. 256.58 0.659 189.96 0.719 28.63 0.237 475.18 0.613 Prolifics 7.17 0.018 4.24 0.016 11.41 0.015 Protegrity 7.54 0.019 2.88 0.011 10.42 0.013 PTC 36.33 0.093 18.67 0.071 1.41 0.012 56.40 0.073 PureComponents 1.46 0.004 1.46 0.002 QAD 0.23 0.001 0.11 0.000 0.33 0.000 QlikTech 104.46 0.268 174.82 0.661 14.25 0.118 293.53 0.379 Qualiware 0.87 0.002 1.49 0.006 2.35 0.003 Quest Software 179.44 0.461 53.33 0.202 14.81 0.122 247.58 0.320 Rally Software Development Corp. 31.64 0.081 31.64 0.041 Rebex 1.79 0.005 1.79 0.002 Red Hat 79.17 0.203 20.02 0.076 5.16 0.043 104.35 0.135 RemObjects Software 3.59 0.009 3.59 0.005 Research In Motion 6.60 0.017 19.79 0.075 26.40 0.034 Rocket Software 63.94 0.164 29.12 0.110 5.59 0.046 98.65 0.127 Rogue Wave Software 18.71 0.048 5.23 0.020 5.47 0.045 29.41 0.038 Rollbase Inc. 1.21 0.003 1.21 0.002 rpath 2.76 0.007 0.71 0.003 3.46 0.004 Safe Software Inc. 14.10 0.036 0.73 0.003 14.82 0.019 Salesforce.com 110.14 0.283 18.17 0.069 57.75 0.477 186.06 0.240 Samsung SDS 3.07 0.025 3.07 0.004 Sand Technology 1.76 0.005 2.43 0.009 4.19 0.005 SAP 1,759.12 4.518 1,812.73 6.858 537.68 4.444 4,109.53 5.305 SAS 798.09 2.050 726.76 2.749 245.67 2.031 1,770.52 2.285 2012 IDC #235326 79
TABLE 7 Worldwide Application Development and Deployment Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Security Innovation Inc. 7.83 0.020 2.68 0.010 10.52 0.014 Seeburger 17.43 0.045 57.48 0.217 12.20 0.101 87.11 0.112 Sencha 5.04 0.013 0.31 0.001 0.16 0.001 5.51 0.007 Serena 137.14 0.352 49.48 0.187 9.82 0.081 196.45 0.254 Servoy 4.13 0.011 3.99 0.015 0.39 0.003 8.51 0.011 Signiant 9.42 0.024 8.57 0.032 9.42 0.078 27.42 0.035 Silicon Graphics 6.76 0.017 2.11 0.008 0.90 0.007 9.76 0.013 SIT-QAD 0.06 0.000 0.06 0.000 Siveco 0.02 0.000 0.02 0.000 Skyway Software 1.50 0.004 0.47 0.002 1.97 0.003 SnapLogic 2.88 0.007 2.88 0.004 SOA Software Inc. 6.63 0.017 0.99 0.004 7.62 0.010 Softbase Systems 2.44 0.006 0.57 0.002 3.01 0.004 Software AG 414.20 1.064 458.73 1.735 75.19 0.621 948.11 1.224 Software Engineering of America 0.18 0.000 0.04 0.000 0.00 0.000 0.22 0.000 Software FX 7.17 0.018 7.17 0.009 Solipsis 3.53 0.013 3.53 0.005 Solix 3.45 0.009 0.55 0.002 4.00 0.005 Soluciones-ar 0.18 0.000 0.18 0.000 Sonoa Systems 6.13 0.016 6.13 0.008 SourceIQ Inc. 4.19 0.011 4.19 0.005 South River Technologies 1.65 0.004 1.34 0.005 0.31 0.003 3.30 0.004 Sparx Systems 1.25 0.003 1.11 0.004 0.18 0.001 2.53 0.003 SPS Commerce 53.83 0.138 1.24 0.005 55.07 0.071 Steema 2.63 0.007 2.63 0.003 StrikeIron Inc. 1.15 0.003 0.11 0.000 1.27 0.002 Stringdata 0.06 0.000 0.06 0.000 SunGard 51.86 0.133 12.63 0.048 1.60 0.013 66.08 0.085 SWIFT 103.82 0.267 401.69 1.520 62.98 0.521 568.49 0.734 Syncfusion 8.30 0.021 8.30 0.011 Syncsort 47.71 0.123 9.54 0.036 0.93 0.008 58.19 0.075 Systar SA 3.04 0.008 17.14 0.065 20.18 0.026 abdultableau Software 59.40 0.153 10.70 0.040 70.10 0.090 Talend 18.82 0.048 25.70 0.097 1.38 0.011 45.90 0.059 Targit 5.17 0.013 12.59 0.048 0.20 0.002 17.96 0.023 TechExcel Inc. 8.84 0.023 1.61 0.006 10.45 0.013 Technology One 0.00 0.000 3.42 0.028 3.42 0.004 Telerik 27.90 0.072 27.90 0.036 Teradata 564.06 1.449 204.77 0.775 136.04 1.124 904.87 1.168 THBComponentware 0.39 0.001 0.39 0.001 The Salamander Organization 6.09 0.016 16.16 0.061 22.24 0.029 TIBCO 398.21 1.023 229.60 0.869 56.61 0.468 684.42 0.883 Tibero 5.89 0.049 5.89 0.008 TigerLogic 9.00 0.023 3.83 0.014 12.83 0.017 80 #235326 2012 IDC
TABLE 7 Worldwide Application Development and Deployment Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide TmaxSoft 45.99 0.380 45.99 0.059 Tongtech 10.94 0.090 10.94 0.014 TotalSoft 0.03 0.000 0.03 0.000 TOTVS 4.56 0.012 4.56 0.006 Transoft 6.13 0.016 1.16 0.004 7.29 0.009 Trillium Software 26.54 0.068 26.78 0.101 53.32 0.069 Troux Technologies 14.29 0.037 5.89 0.022 20.18 0.026 Unicom Systems 16.74 0.043 6.12 0.023 0.19 0.002 23.06 0.030 UNIFY Corp. 2.02 0.005 3.80 0.014 0.86 0.007 6.69 0.009 Unisys 51.56 0.132 37.29 0.141 6.42 0.053 95.27 0.123 Venotion Technologies 0.54 0.001 1.63 0.006 2.18 0.003 Veracode 8.46 0.022 0.94 0.004 9.40 0.012 Verivo 9.69 0.025 4.02 0.015 1.19 0.010 14.90 0.019 Versant 6.15 0.016 9.46 0.036 0.63 0.005 16.23 0.021 Versata 22.84 0.059 7.46 0.028 30.31 0.039 Visible Systems Corp. 4.36 0.011 0.95 0.004 0.13 0.001 5.44 0.007 Vision Solutions Inc. 4.89 0.013 1.21 0.005 0.59 0.005 6.69 0.009 VisionWare 2.29 0.006 8.12 0.031 10.41 0.013 Vitria Technology 38.74 0.099 11.26 0.043 1.07 0.009 51.07 0.066 VMware 36.05 0.093 10.45 0.040 6.14 0.051 52.64 0.068 Webcab Components 1.68 0.004 1.68 0.002 WebLayers Inc. 7.48 0.019 7.48 0.010 Wing Arc 20.76 0.172 20.76 0.027 WISE itech 1.15 0.009 1.15 0.001 Wizrom 0.02 0.000 0.02 0.000 Wolf Frameworks 1.52 0.004 1.52 0.002 Workday Inc. 11.66 0.030 4.34 0.016 16.00 0.021 WS02 4.15 0.011 0.80 0.003 4.95 0.006 XAware Inc. 4.40 0.011 4.40 0.006 Xceed 6.84 0.018 6.84 0.009 XIGNITE 0.60 0.002 0.60 0.001 Xpriori 1.40 0.004 0.56 0.002 0.26 0.002 2.22 0.003 Yellowfin 1.31 0.003 0.46 0.002 5.35 0.044 7.12 0.009 YouSendIt 21.71 0.056 1.19 0.004 22.90 0.030 Zend Technologies Inc. 10.53 0.027 5.23 0.020 1.87 0.015 17.62 0.023 Zoho 1.78 0.005 1.17 0.004 0.11 0.001 3.07 0.004 Zucchetti 4.40 0.017 4.40 0.006 Zynapse 1.88 0.005 0.61 0.002 2.49 0.003 Subtotal 34,546.89 88.720 23,383.75 88.460 11,152.78 92.183 69,083.43 89.173 Other 4,392.13 11.280 3,050.41 11.540 945.69 7.817 8,388.23 10.827 Total 38,939.02 100.000 26,434.17 100.000 12,098.47 100.000 77,471.66 100.000 Source: IDC, 2012 2012 IDC #235326 81
TABLE 8 Worldwide Application Software by Top 50 Vendors, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Microsoft 18,152.3 20,375.3 22,829.7 12.0 14.59 1 SAP 9,238.0 9,876.7 11,352.3 14.9 7.26 2 Oracle 7,343.4 8,089.4 8,660.4 7.1 5.53 3 IBM 3,251.6 3,354.5 3,716.6 10.8 2.38 4 Adobe 2,547.6 3,033.6 3,383.3 11.5 2.16 5 Intuit 2,089.2 2,177.0 2,444.9 12.3 1.56 6 Siemens 2,131.4 2,200.7 2,369.7 7.7 1.51 7 Infor 2,210.3 2,077.3 2,247.4 8.2 1.44 8 Dassault Systèmes 1,548.5 1,904.4 2,235.6 17.4 1.43 9 Sage 1,696.1 1,769.0 1,872.0 5.8 1.20 10 Salesforce.com 1,087.7 1,358.2 1,822.6 34.2 1.16 11 Autodesk 1,282.0 1,453.1 1,642.6 13.0 1.05 12 Activision Blizzard 1,412.0 1,391.2 1,501.7 7.9 0.96 13 Synopsys 1,285.4 1,324.9 1,459.7 10.2 0.93 14 SunGard 1,394.4 1,301.1 1,405.4 8.0 0.90 15 McKesson 1,249.8 1,263.7 1,357.9 7.4 0.87 16 Cisco 1,214.0 1,291.8 1,351.9 4.7 0.86 17 Cadence Design Systems 723.7 810.0 1,002.1 23.7 0.64 18 DATEV 916.3 906.9 974.2 7.4 0.62 19 HP 785.5 877.9 968.8 10.4 0.62 20 PTC 734.1 796.8 909.9 14.2 0.58 21 Fujitsu 710.4 763.8 854.8 11.9 0.55 22 Nuance Communications Inc. 571.6 677.1 849.7 25.5 0.54 23 Mentor Graphics 671.8 740.7 818.7 10.5 0.52 24 Avaya Inc. 767.3 795.5 811.0 1.9 0.52 25 Electronic Arts 689.3 678.2 780.3 15.1 0.50 26 SAS 559.0 593.8 714.0 20.2 0.46 27 Cerner 556.9 595.8 701.3 17.7 0.45 28 Ansys Inc. 498.4 562.5 671.4 19.4 0.43 29 OpenText 626.1 607.9 639.8 5.2 0.41 30 Siemens Enterprise Communications 594.9 613.6 639.6 4.2 0.41 31 TOTVS 377.2 501.8 627.2 25.0 0.40 32 Fidelity National 584.7 528.6 574.7 8.7 0.37 33 Kronos Inc. 453.8 523.5 551.7 5.4 0.35 34 Fiserv 502.2 517.6 542.1 4.7 0.35 35 ADP 461.4 482.7 523.9 8.5 0.33 36 Micros Systems 410.8 459.9 504.0 9.6 0.32 37 Verint Systems 461.3 469.4 496.4 5.8 0.32 38 Misys 756.6 422.1 492.4 16.7 0.31 39 Medical Information Technology (Meditech) 353.5 413.7 487.6 17.8 0.31 40 EMC 506.6 508.8 484.9-4.7 0.31 41 Acision 374.0 438.5 474.1 8.1 0.30 42 Constellation Software Inc. 275.7 379.3 468.9 23.6 0.30 43 Genesys Telecommunications Laboratories 404.3 430.5 456.8 6.1 0.29 44 82 #235326 2012 IDC
TABLE 8 Worldwide Application Software by Top 50 Vendors, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank NICE Systems 332.4 393.0 452.5 15.1 0.29 45 NEC 369.7 398.6 440.9 10.6 0.28 46 FICO (formerly Fair Isaac) 433.9 430.9 437.1 1.4 0.28 47 Allscripts 238.0 320.6 436.8 36.2 0.28 48 UNIT4 364.4 379.3 418.2 10.3 0.27 49 Blackboard 294.2 354.9 411.7 16.0 0.26 50 Subtotal 76,494.0 82,616.1 92,271.0 11.7 58.97 Other 56,105.4 59,080.9 64,200.3 8.7 41.03 Total 132,599.3 141,697.0 156,471.2 10.4 100.00 Source: IDC, 2012 TABLE 9 Worldwide Application Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank 1C 101.3 155.8 187.3 20.2 0.120 96 3D Systems 4.6 4.8 4.8-1.3 0.003 537 3i Infotech 18.3 21.0 21.8 4.0 0.014 314 3M 25.3 26.6 28.1 5.8 0.018 273 4CS 8.3 11.2 11.8 5.1 0.008 412 Abacus Research 22.7 23.4 28.3 21.1 0.018 270 ABB Ltd. 232.7 219.7 225.5 2.6 0.144 80 ABBYY 30.2 NA 0.019 263 Able Commerce 3.8 4.0 4.2 5.4 0.003 554 Accela 11.1 11.3 12.3 8.9 0.008 404 Access Accounting 25.0 27.6 29.8 7.7 0.019 264 Accountpro 4.9 5.1 5.3 4.7 0.003 524 Accruent 20.1 20.6 21.6 5.0 0.014 316 Acision 374.0 438.5 474.1 8.1 0.303 42 Actiance (formerly FaceTime) 12.2 12.2 11.6-5.0 0.007 417 Activision Blizzard 1,412.0 1,391.2 1,501.7 7.9 0.960 13 Actuate Corp. 9.4 5.5 4.3-22.2 0.003 551 Aderant 24.5 30.0 34.6 15.4 0.022 248 Aditro 83.1 98.8 104.8 6.1 0.067 137 Admerex 2.4 3.5 4.0 16.7 0.003 563 Adobe 2,547.6 3,033.6 3,383.3 11.5 2.162 5 ADP 461.4 482.7 523.9 8.5 0.335 36 Advanced Computer Software 84.2 89.0 97.1 9.1 0.062 143 Advanced Data Exchange 8.2 7.5 7.9 5.2 0.005 476 Advent Software 234.0 256.9 298.0 16.0 0.190 71 AFAS ERP Software 38.7 45.3 52.7 16.4 0.034 200 AKuP 1.5 1.7 2.1 27.4 0.001 633 Alcatel-Lucent 105.5 108.6 112.1 3.2 0.072 133 2012 IDC #235326 83
TABLE 9 Worldwide Application Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Aldata Solution 41.9 40.1 40.0-0.2 0.026 226 Allegro Development Corp. 20.0 19.8 23.8 20.0 0.015 300 Allscripts 238.0 320.6 436.8 36.2 0.279 48 Almog Software Industries 1.9 1.7 1.5-13.1 0.001 661 Altair Engineering Inc. 29.1 30.7 34.6 12.7 0.022 247 Alterian 49.3 51.0 54.4 6.8 0.035 199 Amano Cincinnati 12.8 12.1 12.5 3.0 0.008 400 Amdocs 332.2 340.9 371.9 9.1 0.238 57 American Software 49.7 45.0 59.2 31.4 0.038 192 Ansys Inc. 498.4 562.5 671.4 19.4 0.429 29 APPGEN Business Software 12.0 12.4 13.0 4.9 0.008 393 Apple 293.8 299.4 323.2 8.0 0.207 66 Applied Computer Services (Hasib) 5.8 7.6 13.9 83.0 0.009 379 Applied Materials 11.6 13.7 14.3 4.1 0.009 371 Applied Systems Inc. 94.1 61.2 66.4 8.4 0.042 176 Applied Voice & Speech Technologies 63.0 63.3 61.5-2.9 0.039 185 Arena 7.1 9.7 5.8-40.5 0.004 514 Argo Data Resource Corp. 27.2 27.7 29.1 5.0 0.019 269 Argos Systems 0.6 0.8 1.2 53.8 0.001 674 ARI Network 13.4 14.5 14.6 0.8 0.009 369 Ariba Inc. 264.0 303.5 374.8 23.5 0.240 55 ASA International 9.9 10.1 10.7 5.8 0.007 428 Ascentis 11.1 5.7 5.4-5.5 0.003 521 ASCON 5.4 5.6 6.0 7.7 0.004 500 ASG 96.8 91.5 88.4-3.4 0.056 151 Asiainfo 41.0 53.2 63.9 20.1 0.041 181 Asianet TP 5.5 6.1 7.8 27.8 0.005 478 Aspect Software 378.8 371.3 384.7 3.6 0.246 53 Aspel 12.2 13.2 12.6-4.4 0.008 397 Aspen Technology 177.6 143.2 174.8 22.1 0.112 103 Asseco Group 107.4 97.1 114.2 17.6 0.073 131 Astea International 14.1 15.0 19.4 29.6 0.012 329 Asure 5.9 6.0 5.8-3.8 0.004 510 AT Kearney Procurement Solutions 12.9 16.8 17.0 1.7 0.011 344 Atari 28.2 26.1 22.0-15.4 0.014 310 ATENA UsÅ ugi Informatyczne i Finansowe 6.2 9.1 8.6-5.3 0.005 462 Atlassian 16.2 22.4 23.9 6.8 0.015 299 ATOSS Software 23.4 23.7 26.2 10.7 0.017 288 Attachmate 99.5 89.8 93.7 4.3 0.060 147 Autodesk 1,282.0 1,453.1 1,642.6 13.0 1.050 12 Autotask 8.0 8.4 9.0 7.0 0.006 452 Auto-trol Technology 12.6 13.2 14.2 7.9 0.009 372 Avaya Inc. 767.3 795.5 811.0 1.9 0.518 25 AVEVA Group 171.3 177.2 191.7 8.2 0.123 93 Aviv Advanced Solutions 1.5 1.2 1.2-0.3 0.001 672 84 #235326 2012 IDC
TABLE 9 Worldwide Application Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Awareness 5.5 7.1 9.5 32.9 0.006 445 Axoft 5.6 5.8 5.9 2.1 0.004 504 Ayanova (Ground Zero Tech-Works Inc.) 2.6 2.7 2.8 5.1 0.002 600 BAS 1.6 1.7 1.8 3.9 0.001 649 BasWare 87.9 93.1 102.3 9.8 0.065 139 BDSIC 1.7 2.0 2.2 9.6 0.001 627 BeaconIT Group 0.8 0.9 0.8-9.0 0.001 689 Beeline 5.8 6.0 5.6-6.7 0.004 518 Bematech 20.7 26.5 33.9 28.2 0.022 251 Benner Solutions 6.4 7.5 8.6 13.9 0.005 463 Bentley Systems Inc. 338.7 355.9 377.8 6.2 0.241 54 Beta Systems Software AG 22.6 NA 715 Bison 10.3 10.2 11.7 15.2 0.008 413 Bit 5.1 NA 0.003 530 BitDefender 0.2 0.2 0.2-27.3 0.000 711 Biuro Projektowania Systemów Cyfrowych SA (BPSC SA) 8.2 8.7 8.9 1.7 0.006 456 Blackbaud 214.8 230.8 261.0 13.1 0.167 73 Blackboard 294.2 354.9 411.7 16.0 0.263 50 BlueCielo ECM Solutions 6.7 6.9 7.5 8.8 0.005 481 BlueKiwi 2.5 4.2 70.0 0.003 556 BMC 3.1 7.4 8.8 18.9 0.006 457 Bokesoft 42.0 48.2 57.5 19.4 0.037 195 Bond International 30.8 28.6 40.2 40.3 0.026 225 Boothroyd Dewhurst 1.2 1.2 1.2-0.6 0.001 675 Bosch Software Innovations GmbH 1.6 1.9 2.0 6.1 0.001 639 BPL Telecom 5.2 5.8 6.0 3.6 0.004 501 Brainloop Inc. 9.0 11.1 13.1 18.1 0.008 392 Brainshark 23.1 24.8 26.9 8.5 0.017 280 BravoSolution 51.0 12.2 13.3 8.5 0.008 387 Bravura 3.2 4.0 4.6 13.6 0.003 540 Brightcove 32.2 40.5 60.4 49.1 0.039 189 BRITC 6.7 7.4 8.7 17.4 0.006 461 Broadlane 15.3 15.9 16.8 5.2 0.011 347 BroadVision 25.9 17.9 14.0-21.4 0.009 376 Brooks Automation 168.0 224.3 215.4-4.0 0.138 84 Bsoft 4.3 4.9 5.9 19.4 0.004 503 CA Technologies 111.0 124.7 149.5 19.9 0.096 111 Cactus Commerce 5.5 5.5 5.8 5.2 0.004 512 Cadence Design Systems 723.7 810.0 1,002.1 23.7 0.640 18 CADMEN 1.0 1.1 1.3 14.1 0.001 666 Calipso 2.0 2.2 2.3 4.7 0.001 625 Callidus Software Inc. 51.4 55.8 66.2 18.7 0.042 177 Calypso Technology 61.4 62.8 66.5 5.9 0.043 175 Cambar Software 5.2 5.5 5.8 5.4 0.004 513 Campus Management Corp. 25.2 26.4 26.6 0.8 0.017 284 2012 IDC #235326 85
TABLE 9 Worldwide Application Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Camstar Systems Inc. 10.0 10.3 10.6 3.3 0.007 429 CAS Software 30.7 33.6 38.0 13.1 0.024 235 Cashtech Solutions 6.4 7.8 8.5 9.1 0.005 464 Cav Systems 1.6 1.1 1.3 12.0 0.001 668 CCH 40.7 42.4 44.4 4.8 0.028 217 CCK Financial Solutions Ltd. 0.9 1.2 1.4 17.4 0.001 662 CDC Corp. 174.7 160.8 153.9-4.3 0.098 110 Cegedim 374.0 366.5 371.4 1.3 0.237 58 Cegid 181.9 181.9 186.8 2.7 0.119 97 Centric Software 8.3 16.6 19.9 20.0 0.013 324 Century Software 1.2 1.4 2.4 76.0 0.002 621 Ceridian 67.0 68.6 71.8 4.7 0.046 164 Cerner 556.9 595.8 701.3 17.7 0.448 28 Cezanne Software 8.1 8.4 13.4 59.4 0.009 384 CGI Information Systems 107.8 113.1 126.8 12.1 0.081 124 Chang Yi 11.2 13.3 15.6 16.9 0.010 360 Channel Advisor 13.8 20.7 21.8 5.2 0.014 315 Chase Cooper 14.8 15.1 16.0 6.3 0.010 354 Ciel 3.5 4.8 2.7-42.6 0.002 607 Cimatron 20.7 21.9 24.9 13.4 0.016 294 Cincom Systems Inc. 61.2 62.6 50.6-19.1 0.032 203 Cisco 1,214.0 1,291.8 1,351.9 4.7 0.864 17 Citrix 148.6 185.1 190.1 2.7 0.121 94 Civica 118.9 123.6 133.8 8.2 0.086 119 Cleo 4.6 4.8 5.0 5.3 0.003 531 Click Commerce Inc. 33.5 14.0 15.3 9.5 0.010 362 ClickSoftware 43.5 52.0 63.8 22.5 0.041 183 CMstat 1.0 1.1 1.1 7.2 0.001 678 CNC Software Inc. 9.6 9.7 9.8 1.0 0.006 444 Cognology 2.7 4.0 4.6 14.1 0.003 542 Coheris 16.9 16.2 14.1-13.2 0.009 375 Comarch SA 23.4 29.3 32.7 11.7 0.021 255 Comax 3.2 4.0 5.1 28.4 0.003 528 CombineNet 7.7 8.7 9.2 5.8 0.006 447 Communispace 35.0 45.1 59.9 32.7 0.038 191 Comptel 7.1 8.7 10.0 15.4 0.006 442 CompuGroup Medical 230.8 256.3 341.0 33.0 0.218 63 Computacion en Accion 7.3 8.1 7.9-3.5 0.005 475 Computational Engineering Intl. Inc. 1.5 1.5 1.6 6.7 0.001 653 Compuware 22.2 23.7 26.9 13.5 0.017 281 Comverse 28.0 33.8 38.2 13.0 0.024 232 Concur Technologies 249.0 296.3 358.5 21.0 0.229 62 Consensus 0.8 0.8 0.9 12.7 0.001 685 Consona 124.5 132.7 140.6 6.0 0.090 115 Constellation Software Inc. 275.7 379.3 468.9 23.6 0.300 43 Convergys 315.3 292.2 307.2 5.1 0.196 69 86 #235326 2012 IDC
TABLE 9 Worldwide Application Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Coremedia 14.5 14.6 15.1 3.3 0.010 364 Coretech-Diva 1.5 1.8 3.2 79.0 0.002 587 Cornerstone OnDemand 6.5 6.7 70.6 959.7 0.045 168 Cosmocom 1.4 1.7 2.0 12.8 0.001 640 Creawor 8.4 9.8 11.6 17.6 0.007 416 Critical Path 61.7 53.5 47.5-11.3 0.030 209 Crown Computing 6.6 6.1 7.0 15.0 0.004 490 CS&S 62.9 69.4 81.3 17.2 0.052 158 CSB-System 19.4 20.7 22.3 7.8 0.014 309 CSC 30.6 35.8 41.1 14.7 0.026 222 Cyberdime 4.0 4.4 4.8 9.1 0.003 536 Cybozu Inc. 37.9 38.4 39.4 2.5 0.025 231 Daptiv 15.9 17.9 24.0 34.1 0.015 297 Dassault Systèmes 1,548.5 1,904.4 2,235.6 17.4 1.429 9 Data I/O 5.3 7.4 7.9 6.8 0.005 474 Datawatch Corp. 2.8 3.0 3.8 27.7 0.002 570 DATEV 916.3 906.9 974.2 7.4 0.623 19 Daumsoft 2.0 2.3 2.5 7.4 0.002 617 Defontana 1.5 1.9 3.2 67.2 0.002 588 Delcam 39.4 46.7 56.7 21.3 0.036 196 Deltek Inc. 209.5 228.4 262.0 14.7 0.167 72 DemandTec 78.8 84.1 83.8-0.3 0.054 156 Descartes Systems 22.3 28.6 34.9 22.2 0.022 245 Dichain 4.3 4.9 5.9 19.2 0.004 505 Diginet 0.4 0.3 0.3 1.5 0.000 705 Digital River Inc. 117.1 105.3 115.5 9.6 0.074 130 Digital Ware 1.8 1.9 2.8 48.9 0.002 604 DigiwinSoft 25.4 28.1 33.2 18.2 0.021 254 DO2 Technologies 8.2 6.6 7.1 8.2 0.005 487 DotNetNuke 1.1 2.5 4.5 76.9 0.003 543 Drishti soft 1.7 2.0 2.3 19.0 0.001 624 DSC 30.8 40.5 44.6 10.2 0.029 215 Duzon Bizon 41.1 51.0 58.5 14.7 0.037 193 Dynamacs 7.4 7.6 7.9 4.4 0.005 472 Dynaware 3.0 3.3 3.1-6.3 0.002 593 EAB Systems 0.6 0.8 0.8 7.8 0.001 687 eabax 15.5 18.2 21.6 18.6 0.014 317 ebanswers 2.1 2.3 3.0 28.7 0.002 594 EBP 32.9 33.5 38.1 13.7 0.024 234 ebworx 5.3 3.1 4.2 35.3 0.003 558 Econintel Treasury Systems Inc. 4.0 4.1 4.3 6.2 0.003 550 e-conomic 7.5 9.1 13.4 46.2 0.009 386 Ecteon 2.7 2.8 2.7-4.8 0.002 609 Edifecs 7.5 16.9 17.7 5.2 0.011 339 efuture IT 2.4 2.9 3.4 16.1 0.002 583 EG 30.9 32.3 44.8 38.4 0.029 214 egain 23.9 31.0 35.1 13.3 0.022 243 2012 IDC #235326 87
TABLE 9 Worldwide Application Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Elcom International Inc. 4.0 4.1 4.4 7.3 0.003 546 Electronic Arts 689.3 678.2 780.3 15.1 0.499 26 Element K 12.8 13.0 13.3 2.2 0.008 389 Emailvision 27.7 39.2 61.2 56.0 0.039 186 EMC 506.6 508.8 484.9-4.7 0.310 41 Emptoris 36.4 38.6 41.1 6.5 0.026 223 Enigma 6.8 7.1 7.1-0.5 0.005 489 Enterworks 10.0 10.0 10.6 5.9 0.007 430 Entigo 3.0 4.2 4.4 5.1 0.003 547 Epicor Software Corp. 425.3 447.8 390.3-12.8 0.249 52 EPiServer 24.5 30.2 33.8 11.9 0.022 253 eplus 10.7 10.6 10.0-5.4 0.006 440 ERI Bancaire 82.9 86.3 94.4 9.4 0.060 146 Escalate Retail 39.0 40.3 42.3 4.9 0.027 221 Eshbel 11.0 NA 0.007 426 Esker Software 9.3 20.2 24.9 23.5 0.016 293 e-spirit AG 7.2 9.3 13.8 48.0 0.009 380 EVault (A Seagate Company) 2.0 2.1 2.1 2.8 0.001 634 EVER TEAM 24.3 23.5 27.0 15.0 0.017 278 Exa Corp. 3.4 3.5 3.8 8.0 0.002 572 Exact 257.3 244.2 243.6-0.3 0.156 78 Excel Force 1.3 1.5 1.8 21.7 0.001 645 Excel Technology 0.8 0.6 0.5-18.3 0.000 694 Execplan 2.2 2.5 3.0 18.2 0.002 595 Expandable Software Inc. 5.2 5.4 5.6 4.3 0.004 516 Experian 22.1 23.6 24.9 5.3 0.016 295 Explorer Software Inc. 5.1 3.6 3.9 8.8 0.002 567 Eze Castle Software 7.3 10.8 11.4 5.1 0.007 419 Feya 0.8 0.3 0.3-4.0 0.000 706 FICO (formerly Fair Isaac) 433.9 430.9 437.1 1.4 0.279 47 Fidelity National 584.7 528.6 574.7 8.7 0.367 33 Fidessa 302.2 329.9 366.1 11.0 0.234 61 Fieldglass 9.3 11.3 11.9 5.0 0.008 410 Financial Sciences Corp. 3.0 3.2 3.3 4.9 0.002 585 Financial Software Systems 10.7 10.8 11.7 8.3 0.007 414 Finestra 1.5 1.5 1.7 8.1 0.001 651 First Apex Technologies 4.7 5.6 5.9 5.7 0.004 502 Fiserv 502.2 517.6 542.1 4.7 0.346 35 FlexiInternational Software 5.0 4.7 4.5-5.0 0.003 544 Flexline 1.6 1.6 1.8 13.4 0.001 646 FlexSystem 7.3 8.2 9.2 12.7 0.006 446 Focus Softnet 7.2 NA 0.005 486 Formis Bass 1.0 1.1 1.2 8.1 0.001 673 Formula Telecom Solutions 4.0 4.3 4.6 6.0 0.003 541 Foundation for Windows 8.0 5.8 6.0 4.9 0.004 498 Founder Order 25.8 28.7 33.9 18.1 0.022 252 FPX 4.8 5.1 5.4 6.5 0.003 519 88 #235326 2012 IDC
TABLE 9 Worldwide Application Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Freewill Solutions 1.9 2.2 2.4 10.5 0.002 620 Frontier 9.7 11.3 12.5 10.0 0.008 399 FrontRange Solutions Inc. 21.7 21.8 23.5 7.5 0.015 301 Fujian Apexsoft 10.2 12.0 14.2 17.7 0.009 373 Fujitsu 710.4 763.8 854.8 11.9 0.546 22 Galactica 9.7 8.7 8.7-0.2 0.006 460 Gavel and Gown Software 3.7 3.7 4.1 9.7 0.003 561 GD 1.1 1.3 1.5 17.7 0.001 658 GE Intelligent Platforms 6.9 7.2 8.2 13.4 0.005 467 Gemmar Systems International Inc. 4.0 4.1 4.1-0.1 0.003 560 Genesys Telecommunications Laboratories 404.3 430.5 456.8 6.1 0.292 44 Geniustec 2.8 3.0 3.5 16.9 0.002 579 Geometric Technologies (formerly TekSoft) 3.1 3.1 3.1 1.2 0.002 589 GFI Informatique 96.4 92.8 99.0 6.7 0.063 142 GHX 32.7 34.1 35.9 5.2 0.023 239 Gitbuy 13.7 16.7 19.6 17.5 0.013 326 Global Services 0.4 0.4 0.4 9.0 0.000 700 Global Software Inc. 13.4 14.0 14.8 5.8 0.009 368 Golden Yikang 4.8 5.6 6.6 16.6 0.004 494 Google Inc. 246.8 280.2 315.1 12.4 0.201 67 Gores Technology Group 15.4 16.2 17.0 5.2 0.011 345 Greentree 11.7 14.2 16.3 14.6 0.010 351 Gruppo Formula 18.0 17.7 18.5 4.6 0.012 335 GSE Systems 21.6 25.5 26.9 5.6 0.017 279 GXS 29.2 30.3 28.2-7.0 0.018 272 Haansoft Inc. 0.2 0.2 0.2 5.9 0.000 710 Halo Technology 9.0 9.4 10.0 7.0 0.006 443 Halogen Software 25.9 26.5 27.7 4.4 0.018 275 Handysoft 14.8 14.9 12.3-17.1 0.008 402 HansaWorld 16.7 18.5 20.1 8.9 0.013 323 HardDollar 2.8 3.0 3.4 15.0 0.002 584 Hashavshevet 11.1 NA 0.007 424 Healy Hudson 3.8 4.0 4.3 9.2 0.003 549 Heinsohn 1.8 1.8 1.9 5.1 0.001 641 HeJia 8.7 9.5 11.2 17.0 0.007 422 Hi Sun 5.9 6.7 7.9 19.0 0.005 471 High Line Corp. 6.9 3.7 3.9 4.9 0.003 564 Hitachi 187.1 193.5 209.9 8.5 0.134 87 HMA Group 2.2 2.4 2.4 1.0 0.002 622 Hogia Group 35.0 40.0 44.6 11.5 0.028 216 Hollybridge 21.2 25.5 30.4 19.3 0.019 262 HP 785.5 877.9 968.8 10.4 0.619 20 HR Access 50.7 51.9 56.2 8.4 0.036 198 Huahai Medical Info 4.9 5.6 6.6 17.1 0.004 493 Huawei 17.6 22.4 26.8 19.4 0.017 282 2012 IDC #235326 89
TABLE 9 Worldwide Application Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Hubwoo 38.5 37.1 37.2 0.3 0.024 237 Hughes Systique 7.5 9.6 11.1 16.2 0.007 425 Hyland Software 124.4 153.0 185.6 21.3 0.119 99 Hyphen 4.4 4.5 4.9 7.7 0.003 535 Hyphen Solutions 12.2 12.6 13.5 6.9 0.009 383 IAS 0.0 NA 0.000 714 IBA Health 18.5 23.6 27.3 15.6 0.017 276 IBM 3,251.6 3,354.5 3,716.6 10.8 2.375 4 IBM Application Solutions 45.6 48.3 48.3-0.1 0.031 208 IBS 62.2 34.8 37.0 6.3 0.024 238 ICG Commerce 15.1 21.6 22.8 5.4 0.015 306 icims 16.2 16.6 17.4 4.5 0.011 343 IDOX Group PLC 6.2 6.4 6.0-5.5 0.004 499 IFCA 1.8 2.1 2.6 23.3 0.002 613 IFS 184.0 183.6 206.6 12.5 0.132 88 IHS Inc. 46.4 42.3 44.8 5.9 0.029 213 imany 22.1 28.1 29.7 5.7 0.019 265 IMAS 0.1 NA 716 Immersive Design Inc. 1.1 1.1 1.2 8.3 0.001 671 Infor 2,210.3 2,077.3 2,247.4 8.2 1.436 8 Informat 1.2 1.2 1.3 8.0 0.001 665 Infosys 59.8 70.8 81.6 15.2 0.052 157 INgage Networks 7.5 9.7 12.9 32.9 0.008 395 Innotas 5.0 5.1 7.1 40.0 0.005 488 Innovation Group 45.8 33.3 34.8 4.5 0.022 246 Inspur 51.4 62.4 78.0 25.0 0.050 161 INSTEC 2.2 5.3 5.7 8.6 0.004 515 Inswave 0.9 1.0 1.1 4.9 0.001 679 Intec 1.4 1.6 1.8 13.1 0.001 648 Integrated Support Systems 2.0 2.1 2.1 1.2 0.001 636 Intelisis 10.9 11.4 10.5-7.2 0.007 433 Interactive Intelligence Inc. 112.8 140.6 176.7 25.7 0.113 102 InterCall 65.7 72.7 79.5 9.3 0.051 160 Intergraph 190.3 216.5 253.3 17.0 0.162 75 Intershop Communications 25.6 26.7 32.4 21.4 0.021 256 Intersoft 0.3 0.3 0.3 2.5 0.000 704 InterSystems Corp. 32.8 60.9 65.3 7.2 0.042 180 IntraLearn Software Corp. 5.3 4.4 4.5 1.6 0.003 545 IntraLinks 140.5 183.5 329.1 79.4 0.210 65 Intuit 2,089.2 2,177.0 2,444.9 12.3 1.563 6 Invensys 277.0 351.8 367.7 4.5 0.235 60 Investment Technology Group 13.1 14.0 16.6 19.0 0.011 349 I-ON Communications 5.3 5.6 5.9 4.7 0.004 506 Ipswitch 4.6 4.6 3.4-25.7 0.002 581 IQ Navigator 20.4 20.9 21.8 4.4 0.014 313 Iquest 1.9 2.1 2.4 11.2 0.002 623 IRIS Software 147.9 148.2 158.3 6.8 0.101 108 90 #235326 2012 IDC
TABLE 9 Worldwide Application Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank IronCAD 1.7 1.8 1.9 5.2 0.001 643 ISIS Papyrus 25.5 27.9 32.0 14.5 0.020 258 Island Pacific Inc. 12.4 12.6 13.9 10.3 0.009 378 ISO Enterprise 3.4 4.0 4.7 15.3 0.003 538 ISU Ubcare 15.0 18.0 21.4 19.0 0.014 319 Itron Inc. 84.4 113.0 121.7 7.7 0.078 126 Jacada 16.9 NA 0.011 346 Jack Henry & Associates 189.6 222.4 220.2-1.0 0.141 81 JDA Software 369.6 376.9 396.7 5.3 0.254 51 Jeeves Information Systems 17.3 19.7 23.0 16.8 0.015 304 Jenzabar 40.1 36.7 39.8 8.5 0.025 228 Jesta I.S. 46.8 48.6 51.2 5.3 0.033 202 Jive Software 24.3 37.8 65.3 72.6 0.042 179 Julong Info 1.7 1.9 2.3 18.4 0.001 626 Justsystem Corp. 57.1 65.2 67.8 3.9 0.043 173 Kaba Benzing 42.3 43.3 34.6-20.2 0.022 249 Kana 60.7 64.6 68.5 6.0 0.044 172 Kapow Technologies 10.4 10.8 11.4 5.0 0.007 420 Kenexa 163.9 177.7 204.2 14.9 0.131 89 Ketera 10.5 10.9 11.5 5.2 0.007 418 Kewill Systems 61.7 63.9 66.8 4.6 0.043 174 Kicom 3.6 4.1 4.4 8.0 0.003 548 Kingdee 98.2 125.5 173.9 38.6 0.111 104 Kingsoft 7.4 11.2 12.8 13.5 0.008 396 Kingstar Winning 7.7 8.9 10.4 17.5 0.007 436 Kofax 175.9 204.5 211.1 3.2 0.135 86 Kongyoung Dbm 1.2 1.4 1.6 9.2 0.001 657 Koreawisenut 2.9 2.7 2.6-4.2 0.002 614 Kronos Inc. 453.8 523.5 551.7 5.4 0.353 34 KSS 11.1 11.8 12.2 2.9 0.008 406 Kubotek 3.4 3.5 3.7 5.5 0.002 575 Kyriba 13.2 18.7 27.7 48.7 0.018 274 LANDesk Software 6.6 7.7 8.1 6.2 0.005 469 Lanner Group Inc. 3.5 3.5 3.8 8.2 0.002 569 Laserfiche 85.8 102.1 117.0 14.6 0.075 129 Lefebvre Software 28.1 29.2 31.0 6.4 0.020 261 Levi, Ray & Shoup Inc. 8.1 10.3 3.2-68.8 0.002 586 LexisNexis Interface Software Inc. 23.7 25.1 26.6 6.0 0.017 283 Likom 4.0 4.9 5.3 9.2 0.003 526 Lithium 17.5 22.2 29.5 32.9 0.019 266 Live World 2.0 1.5 1.5 2.1 0.001 660 LivePerson 84.3 105.5 127.8 21.2 0.082 122 LMS International 24.0 25.0 26.3 5.3 0.017 286 Logo Business Solutions 7.7 9.4 15.1 60.2 0.010 363 Lombard Risk Management 7.1 8.8 12.5 42.0 0.008 398 Longtop Group 11.0 12.6 15.1 19.2 0.010 365 Lumesse 75.4 90.5 99.9 10.4 0.064 141 2012 IDC #235326 91
TABLE 9 Worldwide Application Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Lumis 2.9 3.5 4.2 20.3 0.003 553 Lumley Technology 5.8 7.8 8.9 14.3 0.006 455 Macrologic 5.5 4.8 5.8 20.7 0.004 507 Magma Design Automation 107.6 126.6 145.1 14.6 0.093 114 Main Sequence 3.5 3.6 3.7 4.4 0.002 573 MaintenanceNet 2.4 2.5 2.6 5.3 0.002 611 Mamut 46.9 49.9 29.5-41.0 0.019 267 Management Controls Inc. 4.8 3.3 3.6 7.7 0.002 578 Management Dynamics 36.8 38.7 41.0 6.0 0.026 224 Manager 0.9 0.8 1.0 21.6 0.001 682 Manhattan Associates 112.5 135.7 148.7 9.6 0.095 112 Matrikon (a division of Honeywell) 19.4 20.3 22.5 11.0 0.014 307 Maximizer Software Inc. 11.3 11.4 12.3 7.7 0.008 403 Maxwell Systems 12.0 15.2 16.0 4.8 0.010 356 MCBA 31.8 32.9 35.3 7.2 0.023 241 McKesson 1,249.8 1,263.7 1,357.9 7.4 0.868 16 MCS 0.4 0.4 0.5 14.0 0.000 693 Medical Information Technology (Meditech) 353.5 413.7 487.6 17.8 0.312 40 Medidata Solutions 5.0 124.8 135.3 8.4 0.086 118 Mediopia 0.8 0.8 0.9 7.1 0.001 684 Megacenter 0.5 0.5 0.5-7.5 0.000 698 Mentor Graphics 671.8 740.7 818.7 10.5 0.523 24 Merced Systems 18.0 24.1 25.4 5.2 0.016 291 Merge 46.8 99.6 161.9 62.6 0.103 107 Meridian Systems 20.7 20.5 22.5 10.0 0.014 308 Meta4 39.0 36.7 38.1 3.9 0.024 233 Micro Focus 0.5 0.0 0.0 8.5 0.000 713 Micropay 7.2 9.2 10.5 14.1 0.007 434 Micros Systems 410.8 459.9 504.0 9.6 0.322 37 Microsoft 18,152.3 20,375.3 22,829.7 12.0 14.590 1 Midland HR & Payroll Solutions 16.6 19.8 21.2 6.8 0.014 320 Mincom Ltd. 74.3 78.2 84.0 7.5 0.054 155 Miracom 2.5 2.8 3.1 8.8 0.002 591 Missler Software 15.4 15.5 16.3 4.8 0.010 352 Misys 756.6 422.1 492.4 16.7 0.315 39 Moai Technologies Inc. 9.1 9.5 10.0 6.0 0.006 441 Model N 27.5 33.2 34.9 5.2 0.022 244 MSC Software 91.5 95.9 104.3 8.7 0.067 138 Multima Corp. 2.7 2.8 2.9 5.2 0.002 599 Murex 10.6 11.0 11.6 5.8 0.007 415 MYOB Ltd. 147.8 169.9 184.2 8.4 0.118 100 Myriad 8.8 16.5 12.0-27.3 0.008 408 Mzinga 16.0 24.0 31.7 32.1 0.020 259 N2N 1.1 1.4 1.7 16.6 0.001 650 Nari 15.9 18.1 21.5 18.7 0.014 318 NASDAQ OMX 72.5 76.0 91.5 20.4 0.058 150 92 #235326 2012 IDC
TABLE 9 Worldwide Application Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Navita 0.9 1.5 1.4-10.1 0.001 664 NEC 369.7 398.6 440.9 10.6 0.282 46 Nedstat 21.8 23.3 26.0 11.5 0.017 289 Nelito Systems 3.2 3.3 3.7 13.1 0.002 574 Nemetschek 176.2 187.6 216.6 15.4 0.138 82 Neogrid 7.9 9.6 13.1 36.3 0.008 391 Neolane 19.0 26.6 39.4 48.0 0.025 230 NeoSystems 0.7 0.9 1.0 16.2 0.001 681 NetRatings (Nielsen Online) 16.4 17.5 18.7 7.2 0.012 333 Netsis 0.2 0.2 4.0 0.000 709 NetSuite 130.2 148.5 188.0 26.7 0.120 95 NeuralSoft 2.6 2.7 2.7 0.3 0.002 608 NeuSoft 41.1 48.5 57.7 19.0 0.037 194 New & Grand 10.0 10.1 11.9 17.7 0.008 411 NEW Customer Service 5.1 5.3 5.6 5.1 0.004 517 Newgen Software Technologies Ltd. 12.6 13.0 13.5 3.8 0.009 382 NewsGator 12.8 19.8 55.0 0.013 325 Newsky 23.4 26.9 31.7 17.6 0.020 260 Newtron 3.5 3.2 3.5 9.2 0.002 580 Nexant 6.8 8.2 9.0 8.5 0.006 453 Nextrials 1.5 1.4 1.5 8.7 0.001 659 Nextstep Infotech 3.7 4.0 4.2 6.1 0.003 552 Nexus 3.4 3.9 4.2 8.3 0.003 557 NICE Systems 332.4 393.0 452.5 15.1 0.289 45 Nobscot 2.0 2.1 2.2 4.4 0.001 628 Nomura Research Institute Ltd. 6.5 7.1 5.8-18.6 0.004 509 Nortel Networks 501.5 NA 717 Northgate Information Solutions 343.5 351.3 370.8 5.5 0.237 59 NOW Solutions LLC 2.0 2.0 2.1 4.7 0.001 632 Nuance Communications Inc. 571.6 677.1 849.7 25.5 0.543 23 Nucleus Software 6.7 8.0 9.1 13.8 0.006 449 Nuri Telecom 3.7 4.1 5.0 22.4 0.003 532 Nuview Systems Inc. 19.9 8.2 10.1 23.0 0.006 438 OBIC Business Consultants Co. Ltd. 88.7 104.3 108.4 3.9 0.069 135 OBIC Co. Ltd. 83.7 92.4 96.0 3.9 0.061 145 Objective 5.3 6.3 6.2-1.7 0.004 496 Ofisis 0.3 0.4 0.5 19.5 0.000 697 Oki Electric Industry 51.0 52.1 65.9 26.5 0.042 178 Omega 5.7 4.5 2.5-44.3 0.002 616 One Network 7.7 7.5 7.9 6.1 0.005 470 One1 2.3 3.0 3.1 2.4 0.002 590 Online Resources Corp. 136.2 134.6 140.0 4.0 0.089 116 Onventis 3.6 3.8 4.2 10.1 0.003 555 Open Solutions Inc. 110.3 142.9 155.0 8.5 0.099 109 Open Systems Holding Corp. 12.4 16.8 17.6 4.7 0.011 341 2012 IDC #235326 93
TABLE 9 Worldwide Application Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank OpenText 626.1 607.9 639.8 5.2 0.409 30 Oracle 7,343.4 8,089.4 8,660.4 7.1 5.535 3 Orange HR 0.2 0.2 0.2 18.0 0.000 708 Orbium 0.7 0.8 0.8 6.6 0.001 688 OSISoft 20.8 17.8 22.8 28.0 0.015 305 Outcome 9.1 9.5 10.3 8.5 0.007 437 P2 Energy Solutions 24.6 25.0 25.7 2.8 0.016 290 Pansky 11.5 13.4 15.8 17.9 0.010 359 Pansoft 13.8 15.8 18.8 19.1 0.012 331 Parature Inc. 13.0 13.9 14.6 5.1 0.009 370 PartsRiver-Saqqara 0.3 0.3 0.4 9.0 0.000 702 Paychex 56.4 57.8 60.4 4.4 0.039 190 PayGlobal 8.5 10.0 12.4 23.4 0.008 401 PDS 5.2 4.8 5.3 10.1 0.003 523 Pearson 17.9 19.6 19.2-1.8 0.012 330 Pegasystems 43.3 39.2 35.2-10.0 0.023 242 PenSoft 4.8 4.9 5.1 4.9 0.003 529 Penta Technologies 4.9 5.0 5.4 8.7 0.003 520 Peoplefluent 154.0 163.1 128.0-21.5 0.082 121 Perceptive Software 63.0 63.6 71.6 12.6 0.046 165 Perfect Commerce 117.1 123.3 129.6 5.1 0.083 120 Personal & Informatik 47.2 56.2 63.8 13.4 0.041 182 Pitney Bowes Software 88.7 96.5 112.3 16.4 0.072 132 Planisware 19.7 19.6 21.9 12.0 0.014 312 Planview 42.8 52.8 63.3 20.0 0.040 184 Platsoft 5.7 6.3 7.3 15.8 0.005 485 Plusoft 4.6 5.1 5.8 12.2 0.004 511 Poet Software Corp. 2.8 2.9 3.1 7.9 0.002 592 Pointwise Inc. 1.3 1.4 1.6 17.2 0.001 656 Powerise 19.5 21.0 24.9 18.8 0.016 292 Powerlan 7.1 8.8 10.5 19.1 0.007 435 Previsor 11.1 11.4 11.9 4.4 0.008 409 Princeton Financial Sys. Inc. 45.4 28.1 26.3-6.4 0.017 285 proalpha 40.6 41.4 45.0 8.7 0.029 212 Prodacapo 3.7 2.4 2.6 8.8 0.002 612 ProfitLine 14.4 15.0 15.8 5.2 0.010 357 Promantek 3.5 3.6 3.8 4.4 0.002 571 Pronto 17.8 22.4 27.3 21.6 0.017 277 ProQuest 5.9 8.0 8.4 5.2 0.005 465 PROS Pricing Solutions 43.9 47.1 60.7 29.1 0.039 187 PSI 53.3 54.5 56.4 3.5 0.036 197 PTC 734.1 796.8 909.9 14.2 0.582 21 QAD 159.2 163.2 170.3 4.3 0.109 105 Quadramed 96.4 92.9 96.2 3.6 0.062 144 Quest Software 4.0 2.0 2.0 2.0 0.001 637 QuickArrow 7.9 9.7 10.6 8.6 0.007 431 RainMaker Software 3.3 3.3 3.6 8.6 0.002 577 94 #235326 2012 IDC
TABLE 9 Worldwide Application Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Ramco Systems 15.2 17.5 20.8 18.7 0.013 321 Random 1.0 1.1 1.2 5.9 0.001 676 readhc 2.1 2.3 2.8 20.0 0.002 602 ReadSoft 51.8 56.5 68.7 21.6 0.044 171 Realization Technologies 7.5 6.3 6.3 0.3 0.004 495 Rearden Commerce Inc. 8.2 8.5 9.1 6.0 0.006 450 Recommind 12.3 12.9 13.4 3.6 0.009 385 Red Hat 5.6 7.6 10.1 32.2 0.006 439 RedEye 3.3 3.6 3.9 9.0 0.002 566 RedPrairie 115.1 118.0 124.9 5.8 0.080 125 Replicon 10.7 13.1 13.7 5.0 0.009 381 Responsys 49.3 64.7 76.5 18.2 0.049 162 Retalix 73.4 74.6 80.8 8.3 0.052 159 Reval 15.0 21.4 20.2-5.7 0.013 322 Revionics 9.3 8.8 9.1 2.9 0.006 448 RightNow Technologies Inc. 115.4 147.3 185.9 26.2 0.119 98 Rocket Software 30.8 32.9 35.5 7.8 0.023 240 Royal Systems 1.1 1.2 1.4 18.3 0.001 663 S1 94.8 89.3 108.8 21.8 0.070 134 Saba Software Inc. 77.4 82.0 87.6 6.9 0.056 152 Sage 1,696.1 1,769.0 1,872.0 5.8 1.196 10 Saint 3.7 3.8 3.0-22.0 0.002 596 Salesforce.com 1,087.7 1,358.2 1,822.6 34.2 1.165 11 Samsung SDS 3.5 3.6 3.6-0.1 0.002 576 SAP 9,238.0 9,876.7 11,352.3 14.9 7.255 2 SAS 559.0 593.8 714.0 20.2 0.456 27 ScheduleSoft 3.1 2.6 2.8 4.4 0.002 606 SciQuest 14.4 16.9 17.7 5.2 0.011 340 SDC 0.2 0.4 62.5 0.000 701 SDL International 75.3 90.5 118.0 30.4 0.075 128 Sedona Corp. 1.1 1.2 1.2 7.6 0.001 670 Selectica Inc. 10.9 9.8 7.9-19.3 0.005 473 Selligent 15.3 16.0 17.8 11.2 0.011 338 Sendmail 46.1 46.2 45.9-0.5 0.029 211 Senior Com 1.3 1.5 1.6 10.1 0.001 654 Senior Sistemas 27.1 31.7 39.6 24.9 0.025 229 Serena 12.0 5.0 4.2-16.7 0.003 559 ServiceNow 1.0 NA 0.001 680 Shanghai Huateng 14.4 16.6 19.5 17.2 0.012 327 Shinewave 1.1 1.2 1.3 8.2 0.001 669 Shing Hang 1.3 1.7 2.0 15.8 0.001 638 SHL Group 6.5 7.2 8.2 14.4 0.005 466 Siemens 2,131.4 2,200.7 2,369.7 7.7 1.514 7 Siemens Enterprise Communications 594.9 613.6 639.6 4.2 0.409 31 Silicon Graphics 5.6 5.8 7.0 20.4 0.004 491 SilkRoad 38.2 39.2 47.0 20.0 0.030 210 2012 IDC #235326 95
TABLE 9 Worldwide Application Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Silver Net Computer Systems Ltd. 4.9 5.0 5.4 7.6 0.003 522 Silverlake 13.3 19.5 23.0 18.2 0.015 303 SimCorp 158.9 167.8 183.4 9.3 0.117 101 Singlee 6.6 7.5 8.8 18.0 0.006 458 Siquel 0.5 0.5 0.4-25.0 0.000 699 Sistemas Bejerman 6.6 7.2 7.5 5.0 0.005 482 Sitecore 33.3 50.0 50.0 0.032 205 SIT-QAD 2.3 2.0 1.9-8.1 0.001 642 Siveco 11.2 11.2 13.0 16.1 0.008 394 SkillSoft 135.6 109.2 139.7 27.9 0.089 117 Slingshot 1.6 1.7 2.2 28.8 0.001 630 SmartSoftware Inc. 2.0 2.5 2.4-2.4 0.002 619 SMS 3.2 3.6 4.1 14.6 0.003 562 Smyth Systems 6.7 6.8 7.4 8.7 0.005 484 Socialtext 20.0 25.9 34.4 32.8 0.022 250 Soft Yazilim 1.3 1.8 0.3-80.5 0.000 703 Softbrain Co. Ltd. 23.7 25.8 26.2 1.5 0.017 287 SofTech Inc. 4.9 4.0 3.9-4.5 0.002 568 Softland 13.2 15.4 18.5 19.7 0.012 336 Softpower 0.6 0.7 0.7 3.1 0.000 691 Software Innovation 22.3 21.6 23.4 8.4 0.015 302 Solipsis 3.2 3.3 3.4 3.5 0.002 582 Soluciones-ar 1.1 1.2 1.1-3.8 0.001 677 Sonda 4.6 4.8 5.2 8.4 0.003 527 Sopheon 9.7 11.5 10.6-8.1 0.007 432 Sopra Group 206.7 208.0 230.7 10.9 0.147 79 Spectra 2.4 2.7 2.9 9.3 0.002 597 Spigit 6.5 10.0 14.9 48.7 0.010 367 SQL Software 0.4 0.5 0.5 3.8 0.000 696 SS&C Technologies 160.2 191.7 213.3 11.3 0.136 85 Star Storage 0.7 0.9 41.5 0.001 683 Strategy 6.5 7.0 8.2 16.8 0.005 468 Stringdata 0.5 0.6 0.6-4.0 0.000 692 Successfactors 137.7 177.5 255.5 44.0 0.163 74 Sumisho Computer Systems Corp. 65.6 67.6 70.1 3.8 0.045 169 Summit 2.4 2.5 2.9 17.6 0.002 598 SumTotal 114.4 121.3 126.9 4.6 0.081 123 Sunfish 0.6 0.8 0.7-7.0 0.000 690 SunGard 1,394.4 1,301.1 1,405.4 8.0 0.898 15 Sunyard 3.7 4.1 4.9 18.4 0.003 534 Superdata 19.2 20.6 24.2 17.5 0.015 296 SuperOffice 45.0 44.0 49.9 13.4 0.032 206 Supplychain Connect 5.1 5.5 5.8 5.2 0.004 508 SupplyOn 19.1 16.8 18.0 7.5 0.012 337 Swisslog 137.6 135.3 147.8 9.3 0.094 113 Symantec 30.0 52.0 73.4 41.1 0.047 163 Synopsys 1,285.4 1,324.9 1,459.7 10.2 0.933 14 96 #235326 2012 IDC
TABLE 9 Worldwide Application Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Synygy 41.8 39.0 44.4 13.9 0.028 218 Syspro 62.0 66.1 71.2 7.7 0.046 166 Systex 28.2 29.8 32.4 8.7 0.021 257 Tagetik 13.6 16.4 17.5 6.8 0.011 342 Take Solutions 10.4 11.2 16.7 48.7 0.011 348 Talentsoft 0.9 2.6 7.7 202.3 0.005 480 Taleo 178.5 204.3 250.5 22.6 0.160 76 Talisma 7.1 7.6 9.0 18.4 0.006 451 Tally 26.3 34.2 39.9 16.6 0.026 227 Tavant Technologies 14.9 15.7 16.5 5.2 0.011 350 TCS 8.7 11.2 13.3 18.4 0.008 388 Tealeaf Technology 9.9 10.6 11.0 3.5 0.007 427 Technology One 18.2 22.6 24.0 6.1 0.015 298 Tecsys Inc. 15.0 15.5 13.2-14.7 0.008 390 TEDS 13.3 13.6 14.0 2.9 0.009 377 Telesoft 2.9 2.8 2.8-1.2 0.002 605 Telligent 25.0 32.1 42.7 33.1 0.027 220 TELUS (Emergis) 42.2 47.5 52.6 10.6 0.034 201 Temenos 243.1 314.9 313.2-0.5 0.200 68 Teradata 62.3 70.8 84.8 19.7 0.054 154 Think3 38.0 38.4 43.0 12.0 0.027 219 Thomson Reuters 194.3 191.7 197.2 2.9 0.126 90 Tian Jian 6.5 7.5 8.9 19.2 0.006 454 TIBCO 6.0 6.6 7.8 19.3 0.005 479 Tibersoft 4.2 2.4 2.5 5.3 0.002 615 Timecentre 13.9 14.2 14.9 4.4 0.010 366 TmaxSoft 0.1 0.1 0.1 12.6 0.000 712 Tomax Corp. 13.7 13.9 14.1 1.3 0.009 374 Top Image Systems 16.7 15.3 22.0 43.8 0.014 311 Torex 185.7 182.2 197.1 8.2 0.126 91 Toshiba Solutions Corp. 33.3 35.0 38.0 8.5 0.024 236 Total Logistics 1.5 1.6 1.8 15.4 0.001 647 TotalSoft 7.5 8.5 8.7 3.4 0.006 459 TOTVS 377.2 501.8 627.2 25.0 0.401 32 Trace One 20.1 17.2 18.8 9.3 0.012 332 Trintech Group PLC 22.2 23.5 28.2 19.9 0.018 271 Triple Point Technology 36.6 48.0 50.6 5.4 0.032 204 Trisunwyse 1.7 1.8 2.1 18.9 0.001 635 TRS 1.1 1.3 1.6 23.6 0.001 655 TSS 1.5 1.5 1.7 9.0 0.001 652 TXT e-solutions 11.3 14.0 12.1-13.5 0.008 407 Tyler Technologies 146.5 153.2 163.5 6.7 0.104 106 UFIDA 206.8 229.9 334.0 45.3 0.213 64 Ultimate Software 137.3 172.4 216.0 25.3 0.138 83 Unanet Technologies 4.6 4.8 5.0 3.1 0.003 533 Unicom Systems 9.8 10.2 11.3 10.3 0.007 421 Unisys 90.5 93.6 101.0 7.9 0.065 140 2012 IDC #235326 97
TABLE 9 Worldwide Application Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank UNIT4 364.4 379.3 418.2 10.3 0.267 49 update software 26.7 24.2 29.2 20.5 0.019 268 Upsidesoft 10.5 15.1 15.8 5.1 0.010 358 Vanguard 3.7 3.9 4.6 17.0 0.003 539 Vendavo 29.7 34.2 60.6 77.0 0.039 188 Verint Systems 461.3 469.4 496.4 5.8 0.317 38 Versata 108.2 112.9 119.8 6.1 0.077 127 Versys 3.0 2.4 2.6 8.9 0.002 610 Vertex Inc. 63.0 65.9 69.1 4.8 0.044 170 ViaPeople 2.0 2.1 2.2 4.4 0.001 629 Viewpoint Construction Software 12.0 17.2 18.6 8.6 0.012 334 Visma 238.5 283.9 374.5 31.9 0.239 56 Vivisimo 17.9 18.8 19.5 3.5 0.012 328 VMware 29.5 44.3 86.4 95.1 0.055 153 Wall Street Systems 91.7 100.2 107.4 7.2 0.069 136 WebTrends 75.9 81.1 92.9 14.6 0.059 148 White Information Networking 1.8 2.0 2.5 21.8 0.002 618 Win Estimator Inc. 10.1 10.3 11.2 8.7 0.007 423 Wipro Healthcare 5.4 5.4 6.1 11.4 0.004 497 WISE itech 0.8 0.8 0.9 2.8 0.001 686 Wizrom 1.3 1.4 1.8 28.2 0.001 644 WMSL 2.0 2.3 3.9 72.4 0.002 565 Wolters Kluwer Financial Services 54.0 66.6 71.0 6.7 0.045 167 Workcube 0.3 NA 0.000 707 Workday Inc. 113.0 148.0 304.0 105.4 0.194 70 WorkForce Software 11.4 11.7 12.2 4.4 0.008 405 Works Applications Co. Ltd. 160.1 170.1 192.5 13.2 0.123 92 Workstream 14.9 12.1 7.9-35.0 0.005 477 Xactly Corp. 44.5 46.4 48.9 5.2 0.031 207 Xnear 0.4 0.4 0.5 9.3 0.000 695 xtuple 5.6 5.0 5.3 5.3 0.003 525 Yardi 78.3 84.9 91.6 7.8 0.059 149 Younglimwon Softlab 4.8 5.9 6.6 12.4 0.004 492 Zhifang S&T 1.6 1.8 2.2 17.9 0.001 631 Zhonglian 2.1 2.4 2.8 17.9 0.002 603 Zilliant Inc. 6.8 7.3 7.5 2.8 0.005 483 Zionex 1.9 2.3 2.8 23.9 0.002 601 Zoho 11.7 15.0 16.2 8.1 0.010 353 Zoner Software 1.0 1.1 1.3 21.8 0.001 667 Zucchetti 249.8 238.9 248.8 4.2 0.159 77 Zycus 10.1 14.7 15.5 5.2 0.010 361 ZyLAB North America LLC 13.5 14.3 16.0 11.9 0.010 355 Subtotal 101,577.7 109,324.7 122,355.8 11.9 78.197 Other 31,021.6 32,372.3 34,115.4 5.4 21.803 Total 132,599.3 141,697.0 156,471.2 10.4 100.000 Source: IDC, 2012 98 #235326 2012 IDC
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide 1C 187.33 0.365 187.33 0.120 3D Systems 4.50 0.006 0.25 0.000 4.75 0.003 3i Infotech 21.84 0.091 21.84 0.014 3M 26.67 0.033 1.11 0.002 0.32 0.001 28.10 0.018 4CS 11.82 0.015 11.82 0.008 Abacus Research 28.33 0.055 28.33 0.018 ABB Ltd. 57.30 0.071 112.39 0.219 55.79 0.233 225.49 0.144 ABBYY 6.23 0.008 22.15 0.043 1.77 0.007 30.15 0.019 Able Commerce 4.24 0.005 4.24 0.003 Accela 11.68 0.014 0.59 0.001 12.27 0.008 Access Accounting 29.78 0.058 29.78 0.019 Accountpro 5.32 0.007 5.32 0.003 Accruent 21.64 0.027 21.64 0.014 Acision 155.07 0.191 263.56 0.513 55.49 0.231 474.11 0.303 Actiance (formerly FaceTime) 9.83 0.012 1.59 0.003 0.15 0.001 11.57 0.007 Activision Blizzard 772.91 0.953 628.06 1.222 100.74 0.420 1,501.71 0.960 Actuate Corp. 3.22 0.004 1.09 0.002 4.30 0.003 Aderant 34.58 0.144 34.58 0.022 Aditro 104.82 0.204 104.82 0.067 Admerex 4.03 0.017 4.03 0.003 Adobe 1,686.26 2.079 1,029.67 2.004 667.33 2.782 3,383.27 2.162 ADP 445.21 0.549 75.88 0.148 2.86 0.012 523.94 0.335 Advanced Computer Software 97.11 0.189 97.11 0.062 Advanced Data Exchange 7.85 0.010 7.85 0.005 Advent Software 264.32 0.326 33.69 0.066 298.02 0.190 AFAS ERP Software 52.67 0.102 52.67 0.034 AKuP 2.13 0.009 2.13 0.001 Alcatel-Lucent 68.83 0.085 31.33 0.061 11.96 0.050 112.13 0.072 Aldata Solution 7.76 0.010 31.27 0.061 0.99 0.004 40.02 0.026 Allegro Development Corp. 13.09 0.016 7.62 0.015 3.09 0.013 23.80 0.015 Allscripts 436.78 0.539 436.78 0.279 Almog Software Industries 1.47 0.003 1.47 0.001 Altair Engineering Inc. 18.40 0.023 3.09 0.006 13.15 0.055 34.64 0.022 Alterian 8.19 0.010 46.23 0.090 54.42 0.035 Amano Cincinnati 5.37 0.007 1.36 0.003 5.73 0.024 12.47 0.008 Amdocs 300.66 0.371 48.00 0.093 23.23 0.097 371.88 0.238 American Software 52.43 0.065 6.39 0.012 0.33 0.001 59.15 0.038 Ansys Inc. 288.84 0.356 232.32 0.452 150.20 0.626 671.36 0.429 APPGEN Business Software 12.59 0.016 0.46 0.001 13.05 0.008 Apple 196.22 0.242 68.61 0.134 58.41 0.243 323.24 0.207 Applied Computer Services 13.86 0.027 13.86 0.009 (Hasib) Applied Materials 7.86 0.010 2.05 0.004 4.37 0.018 14.28 0.009 Applied Systems Inc. 61.31 0.076 5.06 0.010 66.37 0.042 2012 IDC #235326 99
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Applied Voice & Speech 45.05 0.056 14.02 0.027 2.38 0.010 61.45 0.039 Technologies Arena 4.82 0.006 0.27 0.001 0.66 0.003 5.75 0.004 Argo Data Resource Corp. 29.07 0.036 29.07 0.019 Argos Systems 0.79 0.001 0.41 0.001 1.20 0.001 ARI Network 13.87 0.017 0.74 0.001 14.60 0.009 Ariba Inc. 264.27 0.326 84.69 0.165 25.85 0.108 374.81 0.240 ASA International 7.15 0.009 3.57 0.007 10.72 0.007 Ascentis 5.40 0.007 5.40 0.003 ASCON 6.02 0.012 6.02 0.004 ASG 57.08 0.070 27.08 0.053 4.21 0.018 88.37 0.056 Asiainfo 63.93 0.266 63.93 0.041 Asianet TP 7.83 0.033 7.83 0.005 Aspect Software 189.56 0.234 118.32 0.230 76.87 0.320 384.75 0.246 Aspel 12.58 0.016 12.58 0.008 Aspen Technology 68.38 0.084 53.82 0.105 52.63 0.219 174.83 0.112 Asseco Group 0.18 0.000 114.00 0.222 114.18 0.073 Astea International 14.70 0.018 4.07 0.008 0.63 0.003 19.40 0.012 Asure 5.79 0.007 5.79 0.004 AT Kearney Procurement 13.75 0.017 2.66 0.005 0.63 0.003 17.05 0.011 Solutions Atari 18.23 0.022 3.20 0.006 0.59 0.002 22.03 0.014 ATENA UsÅ ugi Informatyczne i 8.60 0.017 8.60 0.005 Finansowe Atlassian 12.30 0.015 9.44 0.018 2.16 0.009 23.91 0.015 ATOSS Software 26.21 0.051 26.21 0.017 Attachmate 45.57 0.056 39.68 0.077 8.41 0.035 93.66 0.060 Autodesk 645.84 0.796 651.73 1.268 345.03 1.438 1,642.59 1.050 Autotask 8.99 0.011 8.99 0.006 Auto-trol Technology 8.87 0.011 4.89 0.010 0.45 0.002 14.21 0.009 Avaya Inc. 270.40 0.333 366.75 0.714 173.87 0.725 811.02 0.518 AVEVA Group 35.11 0.043 86.79 0.169 69.78 0.291 191.68 0.123 Aviv Advanced Solutions 1.22 0.002 1.22 0.001 Awareness 9.47 0.012 9.47 0.006 Axoft 5.89 0.007 5.89 0.004 Ayanova (Ground Zero Tech- 2.84 0.004 2.84 0.002 Works Inc.) BAS 1.77 0.002 1.77 0.001 BasWare 11.58 0.014 88.04 0.171 2.65 0.011 102.27 0.065 BDSIC 2.19 0.009 2.19 0.001 BeaconIT Group 0.79 0.003 0.79 0.001 Beeline 5.10 0.006 0.50 0.001 5.60 0.004 Bematech 33.93 0.042 33.93 0.022 Benner Solutions 8.56 0.011 8.56 0.005 Bentley Systems Inc. 175.68 0.217 158.19 0.308 43.97 0.183 377.84 0.241 Bison 11.74 0.023 11.74 0.008 100 #235326 2012 IDC
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Bit 5.06 0.021 5.06 0.003 BitDefender 0.16 0.000 0.16 0.000 Biuro Projektowania Systemów 8.86 0.017 8.86 0.006 Cyfrowych SA (BPSC SA) Blackbaud 241.84 0.298 15.51 0.030 3.65 0.015 261.00 0.167 Blackboard 356.19 0.439 48.04 0.093 7.45 0.031 411.68 0.263 BlueCielo ECM Solutions 2.18 0.003 4.69 0.009 0.65 0.003 7.53 0.005 BlueKiwi 0.17 0.000 4.03 0.008 4.20 0.003 BMC 7.90 0.010 0.90 0.002 8.80 0.006 Bokesoft 57.49 0.240 57.49 0.037 Bond International 11.48 0.014 26.53 0.052 2.19 0.009 40.20 0.026 Boothroyd Dewhurst 0.94 0.001 0.24 0.000 1.18 0.001 Bosch Software Innovations 0.73 0.001 1.27 0.002 2.00 0.001 GmbH BPL Telecom 6.01 0.025 6.01 0.004 Brainloop Inc. 13.11 0.016 13.11 0.008 Brainshark 25.57 0.032 1.34 0.003 26.91 0.017 BravoSolution 5.75 0.007 4.59 0.009 2.93 0.012 13.27 0.008 Bravura 4.58 0.019 4.58 0.003 Brightcove 39.26 0.048 13.89 0.027 7.25 0.030 60.41 0.039 BRITC 8.70 0.036 8.70 0.006 Broadlane 16.76 0.021 16.76 0.011 BroadVision 5.09 0.006 4.91 0.010 4.04 0.017 14.04 0.009 Brooks Automation 169.12 0.209 46.25 0.193 215.37 0.138 Bsoft 5.90 0.025 5.90 0.004 CA Technologies 93.36 0.115 47.15 0.092 9.01 0.038 149.52 0.096 Cactus Commerce 5.78 0.007 5.78 0.004 Cadence Design Systems 403.18 0.497 213.77 0.416 385.20 1.606 1,002.15 0.640 CADMEN 1.31 0.005 1.31 0.001 Calipso 2.30 0.003 2.30 0.001 Callidus Software Inc. 54.37 0.067 8.67 0.017 3.20 0.013 66.24 0.042 Calypso Technology 32.08 0.040 26.32 0.051 8.12 0.034 66.51 0.043 Cambar Software 5.76 0.007 5.76 0.004 Campus Management Corp. 26.61 0.033 26.61 0.017 Camstar Systems Inc. 7.32 0.009 2.05 0.004 1.26 0.005 10.63 0.007 CAS Software 37.97 0.074 37.97 0.024 Cashtech Solutions 8.49 0.035 8.49 0.005 Cav Systems 1.28 0.002 1.28 0.001 CCH 44.43 0.055 44.43 0.028 CCK Financial Solutions Ltd. 1.42 0.006 1.42 0.001 CDC Corp. 87.56 0.108 51.31 0.100 14.99 0.063 153.86 0.098 Cegedim 89.31 0.110 249.47 0.485 32.60 0.136 371.39 0.237 Cegid 0.98 0.001 185.23 0.360 0.57 0.002 186.78 0.119 Centric Software 13.82 0.017 6.10 0.012 19.92 0.013 Century Software 2.42 0.010 2.42 0.002 Ceridian 64.38 0.079 7.42 0.014 71.80 0.046 2012 IDC #235326 101
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Cerner 629.14 0.776 52.52 0.102 19.68 0.082 701.34 0.448 Cezanne Software 1.36 0.002 12.03 0.023 13.39 0.009 CGI Information Systems 119.64 0.148 4.46 0.009 2.68 0.011 126.78 0.081 Chang Yi 15.55 0.065 15.55 0.010 Channel Advisor 21.78 0.027 21.78 0.014 Chase Cooper 2.80 0.003 10.79 0.021 2.46 0.010 16.05 0.010 Ciel 2.73 0.005 2.73 0.002 Cimatron 3.86 0.005 16.56 0.032 4.45 0.019 24.87 0.016 Cincom Systems Inc. 18.42 0.023 22.44 0.044 9.76 0.041 50.62 0.032 Cisco 990.14 1.221 305.46 0.594 56.26 0.235 1,351.85 0.864 Citrix 102.61 0.127 74.37 0.145 13.12 0.055 190.10 0.121 Civica 13.41 0.017 87.21 0.170 33.17 0.138 133.79 0.086 Cleo 5.02 0.006 5.02 0.003 Click Commerce Inc. 7.55 0.009 1.53 0.003 6.23 0.026 15.30 0.010 ClickSoftware 27.17 0.034 34.00 0.066 2.59 0.011 63.76 0.041 CMstat 1.14 0.001 1.14 0.001 CNC Software Inc. 6.32 0.008 3.49 0.007 9.81 0.006 Cognology 4.56 0.019 4.56 0.003 Coheris 0.16 0.000 13.94 0.027 14.09 0.009 Comarch SA 0.80 0.001 31.91 0.062 32.71 0.021 Comax 5.11 0.010 5.11 0.003 CombineNet 5.37 0.007 2.87 0.006 0.98 0.004 9.22 0.006 Communispace 58.73 0.072 1.13 0.002 59.86 0.038 Comptel 10.04 0.042 10.04 0.006 CompuGroup Medical 22.61 0.028 316.89 0.617 1.48 0.006 340.98 0.218 Computacion en Accion 7.86 0.010 7.86 0.005 Computational Engineering Intl. 0.55 0.001 0.55 0.001 0.55 0.002 1.65 0.001 Inc. Compuware 16.61 0.020 8.44 0.016 1.83 0.008 26.88 0.017 Comverse 38.24 0.159 38.24 0.024 Concur Technologies 306.45 0.378 36.61 0.071 15.46 0.064 358.51 0.229 Consensus 0.90 0.001 0.90 0.001 Consona 102.24 0.126 18.94 0.037 19.45 0.081 140.63 0.090 Constellation Software Inc. 366.37 0.452 95.55 0.186 7.00 0.029 468.92 0.300 Convergys 258.39 0.319 26.82 0.052 21.99 0.092 307.20 0.196 Coremedia 0.36 0.000 14.03 0.027 0.71 0.003 15.10 0.010 Coretech-Diva 3.18 0.006 3.18 0.002 Cornerstone OnDemand 70.60 0.087 70.60 0.045 Cosmocom 1.95 0.008 1.95 0.001 Creawor 11.58 0.048 11.58 0.007 Critical Path 15.42 0.019 27.27 0.053 4.78 0.020 47.48 0.030 Crown Computing 7.00 0.014 7.00 0.004 CS&S 81.32 0.339 81.32 0.052 CSB-System 5.74 0.007 16.58 0.032 22.32 0.014 CSC 41.10 0.171 41.10 0.026 Cyberdime 4.82 0.020 4.82 0.003 102 #235326 2012 IDC
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Cybozu Inc. 39.41 0.164 39.41 0.025 Daptiv 18.99 0.023 5.01 0.010 24.00 0.015 Dassault Systèmes 611.83 0.754 1,043.90 2.031 579.88 2.417 2,235.61 1.429 Data I/O 0.96 0.001 2.59 0.005 4.34 0.018 7.90 0.005 Datawatch Corp. 2.88 0.004 0.90 0.002 3.78 0.002 DATEV 974.17 1.896 974.17 0.623 Daumsoft 2.47 0.010 2.47 0.002 Defontana 3.17 0.004 3.17 0.002 Delcam 23.51 0.029 28.87 0.056 4.31 0.018 56.69 0.036 Deltek Inc. 235.81 0.291 26.15 0.051 261.95 0.167 DemandTec 72.32 0.089 11.52 0.022 83.84 0.054 Descartes Systems 19.01 0.023 14.35 0.028 1.56 0.006 34.91 0.022 Dichain 5.89 0.025 5.89 0.004 Diginet 0.32 0.001 0.32 0.000 Digital River Inc. 73.88 0.091 35.21 0.069 6.36 0.027 115.45 0.074 Digital Ware 2.78 0.003 2.78 0.002 DigiwinSoft 33.23 0.139 33.23 0.021 DO2 Technologies 6.40 0.008 0.70 0.001 7.10 0.005 DotNetNuke 3.56 0.004 0.59 0.001 0.36 0.002 4.50 0.003 Drishti soft 2.34 0.010 2.34 0.001 DSC 13.72 0.017 30.89 0.129 44.61 0.029 Duzon Bizon 12.50 0.015 45.95 0.192 58.45 0.037 Dynamacs 7.92 0.010 7.92 0.005 Dynaware 3.07 0.004 3.07 0.002 EAB Systems 0.81 0.003 0.81 0.001 eabax 21.63 0.090 21.63 0.014 ebanswers 3.00 0.012 3.00 0.002 EBP 38.09 0.074 38.09 0.024 ebworx 4.17 0.017 4.17 0.003 Econintel Treasury Systems 2.69 0.003 1.63 0.003 4.32 0.003 Inc. e-conomic 13.36 0.026 13.36 0.009 Ecteon 2.67 0.003 2.67 0.002 Edifecs 17.75 0.022 17.75 0.011 efuture IT 3.41 0.014 3.41 0.002 EG 44.76 0.087 44.76 0.029 egain 19.81 0.024 15.08 0.029 0.22 0.001 35.11 0.022 Elcom International Inc. 4.42 0.005 4.42 0.003 Electronic Arts 407.14 0.502 343.16 0.668 30.01 0.125 780.31 0.499 Element K 9.23 0.011 4.02 0.008 13.25 0.008 Emailvision 2.45 0.003 57.49 0.112 1.22 0.005 61.16 0.039 EMC 231.56 0.286 191.45 0.373 61.87 0.258 484.88 0.310 Emptoris 28.32 0.035 12.76 0.025 41.08 0.026 Enigma 5.64 0.007 1.42 0.003 7.06 0.005 Enterworks 10.59 0.013 10.59 0.007 Entigo 3.96 0.005 0.45 0.001 4.41 0.003 2012 IDC #235326 103
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Epicor Software Corp. 305.44 0.377 58.81 0.114 26.07 0.109 390.32 0.249 EPiServer 2.44 0.003 30.92 0.060 0.42 0.002 33.77 0.022 eplus 10.05 0.012 10.05 0.006 ERI Bancaire 0.95 0.001 86.78 0.169 6.67 0.028 94.40 0.060 Escalate Retail 36.71 0.045 4.36 0.008 1.26 0.005 42.33 0.027 Eshbel 0.83 0.001 10.22 0.020 11.05 0.007 Esker Software 11.14 0.014 12.76 0.025 0.99 0.004 24.89 0.016 e-spirit AG 1.11 0.001 12.69 0.025 13.80 0.009 EVault (A Seagate Company) 2.12 0.003 2.12 0.001 EVER TEAM 27.00 0.053 27.00 0.017 Exa Corp. 1.55 0.002 2.22 0.004 3.77 0.002 Exact 70.53 0.087 161.88 0.315 11.14 0.046 243.55 0.156 Excel Force 1.81 0.008 1.81 0.001 Excel Technology 0.47 0.002 0.47 0.000 Execplan 2.99 0.004 2.99 0.002 Expandable Software Inc. 5.60 0.007 0.03 0.000 5.63 0.004 Experian 24.87 0.031 24.87 0.016 Explorer Software Inc. 3.87 0.005 3.87 0.002 Eze Castle Software 11.41 0.014 11.41 0.007 Feya 0.29 0.001 0.29 0.000 FICO (formerly Fair Isaac) 335.17 0.413 70.34 0.137 31.60 0.132 437.11 0.279 Fidelity National 494.66 0.610 72.03 0.140 7.97 0.033 574.66 0.367 Fidessa 136.18 0.168 183.08 0.356 46.87 0.195 366.13 0.234 Fieldglass 10.62 0.013 1.26 0.002 11.88 0.008 Financial Sciences Corp. 2.47 0.003 0.87 0.004 3.34 0.002 Financial Software Systems 9.42 0.012 2.28 0.004 11.70 0.007 Finestra 1.65 0.003 1.65 0.001 First Apex Technologies 5.92 0.025 5.92 0.004 Fiserv 523.61 0.646 11.48 0.022 6.97 0.029 542.06 0.346 FlexiInternational Software 3.78 0.005 0.64 0.001 0.09 0.000 4.50 0.003 Flexline 1.81 0.002 1.81 0.001 FlexSystem 9.25 0.039 9.25 0.006 Focus Softnet 0.10 0.000 5.50 0.011 1.61 0.007 7.21 0.005 Formis Bass 1.20 0.005 1.20 0.001 Formula Telecom Solutions 3.61 0.004 0.96 0.002 4.57 0.003 Foundation for Windows 6.05 0.007 6.05 0.004 Founder Order 33.92 0.141 33.92 0.022 FPX 4.33 0.005 1.09 0.002 5.42 0.003 Freewill Solutions 2.43 0.010 2.43 0.002 Frontier 12.47 0.052 12.47 0.008 FrontRange Solutions Inc. 12.82 0.016 6.34 0.012 4.30 0.018 23.46 0.015 Fujian Apexsoft 14.16 0.059 14.16 0.009 Fujitsu 74.25 0.092 49.87 0.097 730.65 3.046 854.77 0.546 Galactica 8.71 0.017 8.71 0.006 Gavel and Gown Software 2.62 0.003 0.39 0.001 1.08 0.005 4.10 0.003 GD 1.52 0.006 1.52 0.001 104 #235326 2012 IDC
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide GE Intelligent Platforms 7.37 0.009 0.83 0.002 8.20 0.005 Gemmar Systems International 4.10 0.005 4.10 0.003 Inc. Genesys Telecommunications 153.30 0.189 203.72 0.396 99.75 0.416 456.77 0.292 Laboratories Geniustec 3.54 0.015 3.54 0.002 Geometric Technologies 1.99 0.002 1.07 0.002 0.07 0.000 3.13 0.002 (formerly TekSoft) GFI Informatique 99.01 0.193 99.01 0.063 GHX 35.87 0.044 35.87 0.023 Gitbuy 19.57 0.082 19.57 0.013 Global Services 0.41 0.001 0.41 0.000 Global Software Inc. 12.34 0.015 2.45 0.005 14.79 0.009 Golden Yikang 6.59 0.027 6.59 0.004 Google Inc. 165.64 0.204 109.01 0.212 40.45 0.169 315.10 0.201 Gores Technology Group 17.02 0.021 17.02 0.011 Greentree 16.29 0.068 16.29 0.010 Gruppo Formula 18.52 0.036 18.52 0.012 GSE Systems 15.99 0.020 9.23 0.018 1.70 0.007 26.93 0.017 GXS 25.19 0.031 2.99 0.006 28.17 0.018 Haansoft Inc. 0.17 0.001 0.17 0.000 Halo Technology 4.73 0.006 5.13 0.010 0.15 0.001 10.01 0.006 Halogen Software 27.73 0.034 27.73 0.018 Handysoft 12.32 0.051 12.32 0.008 HansaWorld 0.61 0.001 19.26 0.037 0.26 0.001 20.14 0.013 HardDollar 1.85 0.002 1.20 0.002 0.34 0.001 3.40 0.002 Hashavshevet 0.43 0.001 10.72 0.021 11.14 0.007 Healy Hudson 4.34 0.008 4.34 0.003 Heinsohn 1.90 0.002 1.90 0.001 HeJia 11.15 0.046 11.15 0.007 Hi Sun 7.93 0.033 7.93 0.005 High Line Corp. 3.92 0.005 3.92 0.003 Hitachi 0.29 0.000 209.61 0.874 209.90 0.134 HMA Group 2.38 0.010 2.38 0.002 Hogia Group 44.58 0.087 44.58 0.028 Hollybridge 30.40 0.127 30.40 0.019 HP 608.78 0.751 292.47 0.569 67.58 0.282 968.83 0.619 HR Access 1.83 0.002 54.41 0.106 56.24 0.036 Huahai Medical Info 6.59 0.027 6.59 0.004 Huawei 26.76 0.112 26.76 0.017 Hubwoo 8.67 0.011 28.54 0.056 37.20 0.024 Hughes Systique 11.11 0.046 11.11 0.007 Hyland Software 175.65 0.217 5.54 0.011 4.41 0.018 185.60 0.119 Hyphen 4.76 0.006 0.10 0.000 4.86 0.003 Hyphen Solutions 13.47 0.017 13.47 0.009 IAS 0.00 0.000 0.00 0.000 2012 IDC #235326 105
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide IBA Health 27.31 0.114 27.31 0.017 IBM 1,920.38 2.368 1,247.35 2.427 548.86 2.288 3,716.59 2.375 IBM Application Solutions 1.00 0.001 3.65 0.007 43.62 0.182 48.28 0.031 IBS 3.42 0.004 31.61 0.062 1.96 0.008 36.98 0.024 ICG Commerce 21.61 0.027 1.19 0.002 22.80 0.015 icims 17.26 0.021 0.09 0.000 17.35 0.011 IDOX Group PLC 4.25 0.005 1.09 0.002 0.69 0.003 6.03 0.004 IFCA 2.58 0.011 2.58 0.002 IFS 36.36 0.045 157.57 0.307 12.62 0.053 206.55 0.132 IHS Inc. 27.06 0.033 12.96 0.025 4.80 0.020 44.81 0.029 imany 28.20 0.035 1.24 0.002 0.29 0.001 29.73 0.019 Immersive Design Inc. 0.86 0.001 0.36 0.001 1.22 0.001 Infor 1,105.56 1.363 880.44 1.713 261.39 1.090 2,247.40 1.436 Informat 1.31 0.002 1.31 0.001 Infosys 81.55 0.340 81.55 0.052 INgage Networks 12.89 0.016 12.89 0.008 Innotas 7.10 0.009 7.10 0.005 Innovation Group 12.47 0.015 18.67 0.036 3.70 0.015 34.84 0.022 Inspur 78.04 0.325 78.04 0.050 INSTEC 5.71 0.007 5.71 0.004 Inswave 1.06 0.004 1.06 0.001 Intec 1.79 0.007 1.79 0.001 Integrated Support Systems 0.54 0.001 1.11 0.002 0.46 0.002 2.10 0.001 Intelisis 10.55 0.013 10.55 0.007 Interactive Intelligence Inc. 126.41 0.156 37.67 0.073 12.59 0.053 176.67 0.113 InterCall 61.18 0.075 17.74 0.035 0.61 0.003 79.54 0.051 Intergraph 113.67 0.140 98.57 0.192 41.06 0.171 253.30 0.162 Intershop Communications 6.52 0.008 25.67 0.050 0.25 0.001 32.44 0.021 Intersoft 0.34 0.000 0.34 0.000 InterSystems Corp. 26.62 0.033 38.19 0.074 0.46 0.002 65.27 0.042 IntraLearn Software Corp. 3.52 0.004 0.94 0.002 4.46 0.003 IntraLinks 267.48 0.330 50.45 0.098 11.18 0.047 329.12 0.210 Intuit 2,391.65 2.949 51.83 0.101 1.44 0.006 2,444.93 1.563 Invensys 176.97 0.218 145.24 0.283 45.52 0.190 367.73 0.235 Investment Technology Group 16.64 0.021 16.64 0.011 I-ON Communications 5.88 0.025 5.88 0.004 Ipswitch 2.82 0.003 0.28 0.001 0.34 0.001 3.44 0.002 IQ Navigator 21.84 0.027 21.84 0.014 Iquest 2.38 0.010 2.38 0.002 IRIS Software 3.23 0.004 155.03 0.302 158.26 0.101 IronCAD 1.60 0.002 0.16 0.000 0.09 0.000 1.85 0.001 ISIS Papyrus 4.75 0.006 25.02 0.049 2.20 0.009 31.97 0.020 Island Pacific Inc. 13.90 0.017 13.90 0.009 ISO Enterprise 4.66 0.006 4.66 0.003 ISU Ubcare 21.43 0.089 21.43 0.014 Itron Inc. 112.59 0.139 5.83 0.011 3.26 0.014 121.68 0.078 106 #235326 2012 IDC
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Jacada 14.37 0.018 2.56 0.005 16.93 0.011 Jack Henry & Associates 218.09 0.269 2.15 0.004 220.24 0.141 JDA Software 269.33 0.332 61.78 0.120 65.59 0.273 396.70 0.254 Jeeves Information Systems 0.59 0.001 22.40 0.044 22.99 0.015 Jenzabar 35.96 0.044 3.85 0.007 39.81 0.025 Jesta I.S. 40.85 0.050 10.35 0.020 51.20 0.033 Jive Software 56.99 0.070 5.72 0.011 2.59 0.011 65.30 0.042 Julong Info 2.29 0.010 2.29 0.001 Justsystem Corp. 67.81 0.283 67.81 0.043 Kaba Benzing 20.57 0.025 13.99 0.027 34.56 0.022 Kana 47.28 0.058 19.60 0.038 1.60 0.007 68.49 0.044 Kapow Technologies 10.82 0.013 0.54 0.001 11.36 0.007 Kenexa 155.78 0.192 35.72 0.070 12.73 0.053 204.23 0.131 Ketera 11.48 0.014 11.48 0.007 Kewill Systems 22.27 0.027 40.99 0.080 3.59 0.015 66.85 0.043 Kicom 4.39 0.018 4.39 0.003 Kingdee 173.94 0.725 173.94 0.111 Kingsoft 12.75 0.053 12.75 0.008 Kingstar Winning 10.42 0.043 10.42 0.007 Kofax 112.43 0.139 86.19 0.168 12.43 0.052 211.05 0.135 Kongyoung Dbm 1.57 0.007 1.57 0.001 Koreawisenut 2.56 0.011 2.56 0.002 Kronos Inc. 509.76 0.629 22.60 0.044 19.37 0.081 551.72 0.353 KSS 12.18 0.015 12.18 0.008 Kubotek 3.70 0.005 3.70 0.002 Kyriba 9.33 0.012 18.42 0.036 27.75 0.018 LANDesk Software 6.12 0.008 0.97 0.002 1.05 0.004 8.15 0.005 Lanner Group Inc. 1.24 0.002 2.59 0.005 3.83 0.002 Laserfiche 98.28 0.121 12.87 0.025 5.85 0.024 117.00 0.075 Lefebvre Software 31.03 0.060 31.03 0.020 Levi, Ray & Shoup Inc. 3.04 0.004 0.03 0.000 0.16 0.001 3.23 0.002 LexisNexis Interface Software 22.46 0.028 4.18 0.008 26.64 0.017 Inc. Likom 5.30 0.010 5.30 0.003 Lithium 22.48 0.028 6.49 0.013 0.53 0.002 29.50 0.019 Live World 1.43 0.002 0.06 0.000 1.50 0.001 LivePerson 109.88 0.135 12.78 0.025 5.11 0.021 127.77 0.082 LMS International 7.10 0.009 10.61 0.021 8.60 0.036 26.30 0.017 Logo Business Solutions 15.12 0.029 15.12 0.010 Lombard Risk Management 1.35 0.002 8.01 0.016 3.14 0.013 12.50 0.008 Longtop Group 15.06 0.063 15.06 0.010 Lumesse 9.88 0.012 90.03 0.175 99.91 0.064 Lumis 4.25 0.005 4.25 0.003 Lumley Technology 8.86 0.037 8.86 0.006 Macrologic 5.84 0.011 5.84 0.004 Magma Design Automation 98.24 0.121 12.31 0.024 34.52 0.144 145.07 0.093 2012 IDC #235326 107
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Main Sequence 3.73 0.005 3.73 0.002 MaintenanceNet 2.63 0.003 2.63 0.002 Mamut 29.47 0.057 29.47 0.019 Management Controls Inc. 3.56 0.004 3.56 0.002 Management Dynamics 35.97 0.044 3.35 0.007 1.71 0.007 41.03 0.026 Manager 1.00 0.001 1.00 0.001 Manhattan Associates 122.86 0.152 17.74 0.035 8.07 0.034 148.67 0.095 Matrikon (a division of 13.24 0.016 4.25 0.008 5.01 0.021 22.50 0.014 Honeywell) Maximizer Software Inc. 7.14 0.009 3.08 0.006 2.08 0.009 12.30 0.008 Maxwell Systems 15.98 0.020 15.98 0.010 MCBA 29.70 0.037 5.59 0.011 35.29 0.023 McKesson 1,277.15 1.575 79.21 0.154 1.51 0.006 1,357.87 0.868 MCS 0.36 0.000 0.12 0.000 0.00 0.000 0.48 0.000 Medical Information Technology 485.02 0.598 2.54 0.005 487.55 0.312 (Meditech) Medidata Solutions 89.60 0.110 10.68 0.021 34.99 0.146 135.27 0.086 Mediopia 0.90 0.004 0.90 0.001 Megacenter 0.46 0.001 0.46 0.000 Mentor Graphics 448.05 0.553 199.39 0.388 171.27 0.714 818.71 0.523 Merced Systems 19.64 0.024 5.72 0.011 25.37 0.016 Merge 145.94 0.180 8.92 0.017 7.08 0.030 161.94 0.103 Meridian Systems 21.88 0.027 0.62 0.001 22.50 0.014 Meta4 10.64 0.013 27.47 0.053 38.11 0.024 Micro Focus 0.01 0.000 0.01 0.000 Micropay 10.54 0.044 10.54 0.007 Micros Systems 306.21 0.378 152.11 0.296 45.67 0.190 503.99 0.322 Microsoft 10,262.66 12.655 8,051.83 15.669 4,515.19 18.822 22,829.67 14.590 Midland HR & Payroll Solutions 21.20 0.041 21.20 0.014 Mincom Ltd. 40.67 0.050 9.51 0.019 33.85 0.141 84.04 0.054 Miracom 3.09 0.013 3.09 0.002 Missler Software 0.85 0.001 13.80 0.027 1.60 0.007 16.26 0.010 Misys 113.29 0.140 287.30 0.559 91.82 0.383 492.41 0.315 Moai Technologies Inc. 8.05 0.010 1.99 0.004 10.04 0.006 Model N 31.47 0.039 3.45 0.007 34.92 0.022 MSC Software 40.02 0.049 33.26 0.065 31.02 0.129 104.31 0.067 Multima Corp. 2.44 0.003 0.48 0.001 2.92 0.002 Murex 4.21 0.005 5.52 0.011 1.88 0.008 11.61 0.007 MYOB Ltd. 5.41 0.007 5.89 0.011 172.89 0.721 184.20 0.118 Myriad 2.52 0.003 2.04 0.004 7.44 0.031 12.00 0.008 Mzinga 31.70 0.039 31.70 0.020 N2N 1.67 0.007 1.67 0.001 Nari 21.53 0.090 21.53 0.014 NASDAQ OMX 74.66 0.092 11.89 0.023 4.95 0.021 91.50 0.058 Navita 1.37 0.002 1.37 0.001 NEC 3.43 0.004 7.67 0.015 429.77 1.792 440.87 0.282 108 #235326 2012 IDC
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Nedstat 26.02 0.051 26.02 0.017 Nelito Systems 3.71 0.015 3.71 0.002 Nemetschek 15.91 0.020 183.87 0.358 16.82 0.070 216.60 0.138 Neogrid 13.15 0.016 13.15 0.008 Neolane 3.15 0.004 36.27 0.071 39.42 0.025 NeoSystems 1.02 0.004 1.02 0.001 NetRatings (Nielsen Online) 8.52 0.011 8.34 0.016 1.87 0.008 18.74 0.012 Netsis 0.21 0.000 0.21 0.000 NetSuite 143.71 0.177 29.36 0.057 14.95 0.062 188.02 0.120 NeuralSoft 2.70 0.003 2.70 0.002 NeuSoft 57.69 0.240 57.69 0.037 New & Grand 11.86 0.049 11.86 0.008 NEW Customer Service 5.61 0.007 5.61 0.004 Newgen Software Technologies 0.71 0.001 2.52 0.005 10.26 0.043 13.49 0.009 Ltd. NewsGator 13.58 0.017 5.50 0.011 0.71 0.003 19.79 0.013 Newsky 31.65 0.132 31.65 0.020 Newtron 3.52 0.007 3.52 0.002 Nexant 8.09 0.010 0.86 0.002 8.95 0.006 Nextrials 1.50 0.002 1.50 0.001 Nextstep Infotech 4.25 0.018 4.25 0.003 Nexus 4.19 0.017 4.19 0.003 NICE Systems 282.14 0.348 119.97 0.233 50.36 0.210 452.48 0.289 Nobscot 2.18 0.003 2.18 0.001 Nomura Research Institute Ltd. 5.81 0.024 5.81 0.004 Northgate Information Solutions 42.84 0.053 319.82 0.622 8.14 0.034 370.80 0.237 NOW Solutions LLC 2.05 0.003 0.09 0.000 2.14 0.001 Nuance Communications Inc. 687.10 0.847 147.64 0.287 14.91 0.062 849.65 0.543 Nucleus Software 9.09 0.038 9.09 0.006 Nuri Telecom 4.98 0.021 4.98 0.003 Nuview Systems Inc. 9.09 0.011 1.01 0.002 10.10 0.006 OBIC Business Consultants Co. 108.37 0.452 108.37 0.069 Ltd. OBIC Co. Ltd. 96.03 0.400 96.03 0.061 Objective 6.22 0.026 6.22 0.004 Ofisis 0.47 0.001 0.47 0.000 Oki Electric Industry 65.86 0.275 65.86 0.042 Omega 2.49 0.005 2.49 0.002 One Network 6.30 0.008 1.65 0.003 7.94 0.005 One1 3.09 0.006 3.09 0.002 Online Resources Corp. 139.95 0.173 139.95 0.089 Onventis 0.11 0.000 4.13 0.008 4.24 0.003 Open Solutions Inc. 154.98 0.191 154.98 0.099 Open Systems Holding Corp. 16.85 0.021 0.76 0.001 17.60 0.011 OpenText 343.28 0.423 240.53 0.468 55.97 0.233 639.78 0.409 Oracle 5,105.98 6.296 2,454.32 4.776 1,100.09 4.586 8,660.39 5.535 2012 IDC #235326 109
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Orange HR 0.23 0.001 0.23 0.000 Orbium 0.81 0.001 0.81 0.001 OSISoft 13.41 0.017 7.84 0.015 1.60 0.007 22.85 0.015 Outcome 9.31 0.011 0.97 0.002 10.27 0.007 P2 Energy Solutions 25.70 0.032 25.70 0.016 Pansky 15.77 0.066 15.77 0.010 Pansoft 18.80 0.078 18.80 0.012 Parature Inc. 13.07 0.016 1.52 0.003 14.59 0.009 PartsRiver-Saqqara 0.34 0.000 0.04 0.000 0.38 0.000 Paychex 60.37 0.074 60.37 0.039 PayGlobal 12.38 0.052 12.38 0.008 PDS 5.33 0.007 5.33 0.003 Pearson 14.93 0.018 4.27 0.008 19.20 0.012 Pegasystems 15.85 0.020 19.20 0.037 0.20 0.001 35.24 0.023 PenSoft 5.10 0.006 5.10 0.003 Penta Technologies 5.41 0.007 5.41 0.003 Peoplefluent 99.29 0.122 18.30 0.036 10.40 0.043 128.00 0.082 Perceptive Software 66.73 0.082 4.80 0.009 0.07 0.000 71.60 0.046 Perfect Commerce 115.76 0.143 7.58 0.015 6.27 0.026 129.60 0.083 Personal & Informatik 63.78 0.124 63.78 0.041 Pitney Bowes Software 85.50 0.105 16.44 0.032 10.39 0.043 112.33 0.072 Planisware 9.64 0.012 11.17 0.022 1.10 0.005 21.90 0.014 Planview 41.08 0.051 21.52 0.042 0.70 0.003 63.30 0.040 Platsoft 7.26 0.030 7.26 0.005 Plusoft 5.78 0.007 5.78 0.004 Poet Software Corp. 1.88 0.002 1.20 0.002 3.08 0.002 Pointwise Inc. 1.61 0.002 1.61 0.001 Powerise 24.92 0.104 24.92 0.016 Powerlan 10.49 0.044 10.49 0.007 Previsor 11.88 0.015 11.88 0.008 Princeton Financial Sys. Inc. 22.23 0.027 3.82 0.007 0.26 0.001 26.31 0.017 proalpha 1.83 0.002 43.17 0.084 44.99 0.029 Prodacapo 0.04 0.000 2.57 0.005 2.61 0.002 ProfitLine 15.83 0.020 15.83 0.010 Promantek 3.78 0.005 3.78 0.002 Pronto 27.26 0.114 27.26 0.017 ProQuest 8.41 0.010 8.41 0.005 PROS Pricing Solutions 30.44 0.038 22.47 0.044 7.83 0.033 60.74 0.039 PSI 2.92 0.004 38.27 0.074 15.17 0.063 56.37 0.036 PTC 326.86 0.403 367.08 0.714 215.98 0.900 909.92 0.582 QAD 83.92 0.103 50.34 0.098 36.00 0.150 170.26 0.109 Quadramed 95.56 0.118 0.68 0.001 96.24 0.062 Quest Software 1.14 0.001 0.77 0.001 0.13 0.001 2.04 0.001 QuickArrow 10.57 0.013 10.57 0.007 RainMaker Software 3.63 0.004 3.63 0.002 Ramco Systems 4.57 0.006 16.24 0.068 20.81 0.013 110 #235326 2012 IDC
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Random 1.16 0.001 1.16 0.001 readhc 2.82 0.012 2.82 0.002 ReadSoft 18.75 0.023 49.94 0.097 68.69 0.044 Realization Technologies 4.39 0.005 1.51 0.003 0.40 0.002 6.30 0.004 Rearden Commerce Inc. 7.47 0.009 1.58 0.003 9.05 0.006 Recommind 12.00 0.015 1.38 0.003 13.38 0.009 Red Hat 8.23 0.010 1.45 0.003 0.37 0.002 10.05 0.006 RedEye 3.89 0.008 3.89 0.002 RedPrairie 88.85 0.110 29.53 0.057 6.50 0.027 124.88 0.080 Replicon 11.59 0.014 1.89 0.004 0.25 0.001 13.74 0.009 Responsys 62.59 0.077 9.58 0.019 4.30 0.018 76.47 0.049 Retalix 80.77 0.100 80.77 0.052 Reval 15.78 0.019 4.45 0.009 20.24 0.013 Revionics 9.10 0.011 9.10 0.006 RightNow Technologies Inc. 137.10 0.169 37.28 0.073 11.56 0.048 185.93 0.119 Rocket Software 17.87 0.022 15.43 0.030 2.16 0.009 35.47 0.023 Royal Systems 1.40 0.002 1.40 0.001 S1 78.14 0.096 27.89 0.054 2.73 0.011 108.76 0.070 Saba Software Inc. 66.18 0.082 13.14 0.026 8.26 0.034 87.58 0.056 Sage 664.82 0.820 1,138.07 2.215 69.09 0.288 1,871.98 1.196 Saint 2.98 0.004 2.98 0.002 Salesforce.com 1,243.07 1.533 344.33 0.670 235.23 0.981 1,822.63 1.165 Samsung SDS 3.65 0.015 3.65 0.002 SAP 3,647.40 4.498 5,765.74 11.220 1,939.13 8.084 11,352.28 7.255 SAS 329.44 0.406 314.83 0.613 69.69 0.290 713.96 0.456 ScheduleSoft 2.75 0.003 2.75 0.002 SciQuest 17.74 0.022 17.74 0.011 SDC 0.39 0.001 0.39 0.000 SDL International 58.97 0.073 49.31 0.096 9.72 0.041 118.00 0.075 Sedona Corp. 1.11 0.001 0.13 0.000 1.25 0.001 Selectica Inc. 7.49 0.009 0.17 0.000 0.26 0.001 7.91 0.005 Selligent 0.33 0.000 17.46 0.034 17.79 0.011 Sendmail 21.03 0.026 16.96 0.033 7.91 0.033 45.90 0.029 Senior Com 1.64 0.007 1.64 0.001 Senior Sistemas 39.63 0.049 39.63 0.025 Serena 2.63 0.003 1.35 0.003 0.19 0.001 4.17 0.003 ServiceNow 1.03 0.001 1.03 0.001 Shanghai Huateng 19.47 0.081 19.47 0.012 Shinewave 1.27 0.005 1.27 0.001 Shing Hang 2.02 0.008 2.02 0.001 SHL Group 8.23 0.034 8.23 0.005 Siemens 1,122.20 1.384 872.40 1.698 375.14 1.564 2,369.74 1.514 Siemens Enterprise 253.46 0.313 386.18 0.751 639.64 0.409 Communications Silicon Graphics 2.93 0.004 1.56 0.003 2.49 0.010 6.97 0.004 SilkRoad 37.13 0.046 3.76 0.007 6.11 0.025 47.00 0.030 2012 IDC #235326 111
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Silver Net Computer Systems 5.37 0.010 5.37 0.003 Ltd. Silverlake 23.05 0.096 23.05 0.015 SimCorp 19.39 0.024 151.92 0.296 12.05 0.050 183.36 0.117 Singlee 8.79 0.037 8.79 0.006 Siquel 0.41 0.001 0.41 0.000 Sistemas Bejerman 7.52 0.009 7.52 0.005 Sitecore 24.50 0.030 21.50 0.042 4.00 0.017 50.00 0.032 SIT-QAD 1.86 0.004 1.86 0.001 Siveco 12.98 0.025 12.98 0.008 SkillSoft 111.79 0.138 20.82 0.041 7.07 0.029 139.69 0.089 Slingshot 2.18 0.003 2.18 0.001 SmartSoftware Inc. 2.44 0.003 2.44 0.002 SMS 4.09 0.017 4.09 0.003 Smyth Systems 7.40 0.009 7.40 0.005 Socialtext 26.45 0.033 6.88 0.013 1.07 0.004 34.40 0.022 Soft Yazilim 0.35 0.001 0.35 0.000 Softbrain Co. Ltd. 26.21 0.109 26.21 0.017 SofTech Inc. 1.30 0.002 1.53 0.003 1.03 0.004 3.86 0.002 Softland 18.48 0.023 18.48 0.012 Softpower 0.70 0.003 0.70 0.000 Software Innovation 23.44 0.046 23.44 0.015 Solipsis 3.42 0.007 3.42 0.002 Soluciones-ar 1.14 0.001 1.14 0.001 Sonda 5.16 0.006 5.16 0.003 Sopheon 7.01 0.009 3.51 0.007 0.04 0.000 10.56 0.007 Sopra Group 230.74 0.449 230.74 0.147 Spectra 2.95 0.012 2.95 0.002 Spigit 14.87 0.018 14.87 0.010 SQL Software 0.47 0.001 0.47 0.000 SS&C Technologies 193.63 0.239 19.69 0.038 213.32 0.136 Star Storage 0.92 0.002 0.92 0.001 Strategy 8.18 0.034 8.18 0.005 Stringdata 0.56 0.001 0.56 0.000 Successfactors 196.67 0.243 50.89 0.099 7.96 0.033 255.52 0.163 Sumisho Computer Systems 70.15 0.292 70.15 0.045 Corp. Summit 2.94 0.012 2.94 0.002 SumTotal 103.06 0.127 18.04 0.035 5.76 0.024 126.86 0.081 Sunfish 0.74 0.003 0.74 0.000 SunGard 1,042.85 1.286 264.76 0.515 97.76 0.408 1,405.37 0.898 Sunyard 4.88 0.020 4.88 0.003 Superdata 24.22 0.101 24.22 0.015 SuperOffice 0.69 0.001 48.90 0.095 0.32 0.001 49.91 0.032 Supplychain Connect 5.83 0.007 5.83 0.004 SupplyOn 8.44 0.010 9.16 0.018 0.40 0.002 18.01 0.012 112 #235326 2012 IDC
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Swisslog 58.34 0.072 81.41 0.158 8.06 0.034 147.81 0.094 Symantec 51.38 0.063 22.02 0.043 73.39 0.047 Synopsys 703.54 0.868 196.85 0.383 559.33 2.332 1,459.72 0.933 Synygy 39.86 0.049 4.00 0.008 0.53 0.002 44.39 0.028 Syspro 24.59 0.030 38.51 0.075 8.11 0.034 71.20 0.046 Systex 32.42 0.135 32.42 0.021 Tagetik 0.52 0.001 17.00 0.033 17.52 0.011 Take Solutions 9.94 0.012 2.42 0.005 4.34 0.018 16.70 0.011 Talentsoft 0.62 0.001 7.04 0.014 0.08 0.000 7.74 0.005 Taleo 221.12 0.273 12.53 0.024 16.88 0.070 250.53 0.160 Talisma 9.04 0.038 9.04 0.006 Tally 39.91 0.166 39.91 0.026 Tavant Technologies 16.53 0.020 16.53 0.011 TCS 13.26 0.055 13.26 0.008 Tealeaf Technology 9.28 0.011 1.72 0.003 11.00 0.007 Technology One 23.99 0.100 23.99 0.015 Tecsys Inc. 13.20 0.016 0.04 0.000 13.23 0.008 TEDS 12.80 0.016 1.17 0.002 13.97 0.009 Telesoft 2.77 0.003 2.77 0.002 Telligent 30.53 0.038 12.17 0.024 42.70 0.027 TELUS (Emergis) 52.55 0.065 52.55 0.034 Temenos 82.76 0.102 214.14 0.417 16.31 0.068 313.21 0.200 Teradata 27.66 0.034 45.63 0.089 11.53 0.048 84.81 0.054 Think3 2.54 0.003 37.85 0.074 2.62 0.011 43.00 0.027 Thomson Reuters 141.32 0.174 54.85 0.107 0.99 0.004 197.16 0.126 Tian Jian 8.93 0.037 8.93 0.006 TIBCO 3.91 0.005 2.36 0.005 1.54 0.006 7.81 0.005 Tibersoft 2.53 0.003 2.53 0.002 Timecentre 14.88 0.018 14.88 0.010 TmaxSoft 0.06 0.000 0.06 0.000 Tomax Corp. 14.10 0.017 14.10 0.009 Top Image Systems 2.69 0.003 16.39 0.032 2.88 0.012 21.96 0.014 Torex 173.94 0.338 23.17 0.097 197.11 0.126 Toshiba Solutions Corp. 37.97 0.158 37.97 0.024 Total Logistics 1.81 0.008 1.81 0.001 TotalSoft 8.74 0.017 8.74 0.006 TOTVS 627.00 0.773 0.22 0.000 627.22 0.401 Trace One 3.51 0.004 12.13 0.024 3.13 0.013 18.77 0.012 Trintech Group PLC 18.04 0.022 8.20 0.016 1.96 0.008 28.20 0.018 Triple Point Technology 38.75 0.048 10.91 0.021 0.93 0.004 50.59 0.032 Trisunwyse 2.11 0.009 2.11 0.001 TRS 1.62 0.007 1.62 0.001 TSS 1.22 0.001 0.30 0.001 0.14 0.001 1.65 0.001 TXT e-solutions 0.46 0.001 11.62 0.023 12.08 0.008 Tyler Technologies 163.49 0.202 163.49 0.104 UFIDA 333.99 1.392 333.99 0.213 2012 IDC #235326 113
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Ultimate Software 216.00 0.266 216.00 0.138 Unanet Technologies 4.84 0.006 0.14 0.000 4.98 0.003 Unicom Systems 2.03 0.003 9.22 0.018 11.26 0.007 Unisys 44.45 0.055 27.95 0.054 28.59 0.119 100.99 0.065 UNIT4 20.74 0.026 379.34 0.738 18.12 0.076 418.20 0.267 update software 29.15 0.057 29.15 0.019 Upsidesoft 13.37 0.016 2.44 0.005 15.82 0.010 Vanguard 4.59 0.019 4.59 0.003 Vendavo 46.30 0.057 14.26 0.028 60.56 0.039 Verint Systems 258.85 0.319 136.16 0.265 101.39 0.423 496.40 0.317 Versata 90.47 0.112 27.54 0.054 1.79 0.007 119.80 0.077 Versys 2.47 0.003 0.17 0.000 2.64 0.002 Vertex Inc. 69.08 0.085 69.08 0.044 ViaPeople 2.18 0.003 2.18 0.001 Viewpoint Construction 18.64 0.023 18.64 0.012 Software Visma 374.51 0.729 374.51 0.239 Vivisimo 17.46 0.022 1.99 0.004 19.45 0.012 VMware 78.75 0.097 7.66 0.015 86.41 0.055 Wall Street Systems 24.22 0.030 74.26 0.145 8.93 0.037 107.41 0.069 WebTrends 64.03 0.079 27.98 0.054 0.93 0.004 92.94 0.059 White Information Networking 2.47 0.010 2.47 0.002 Win Estimator Inc. 11.15 0.014 11.15 0.007 Wipro Healthcare 6.06 0.025 6.06 0.004 WISE itech 0.86 0.004 0.86 0.001 Wizrom 1.85 0.004 1.85 0.001 WMSL 3.90 0.016 3.90 0.002 Wolters Kluwer Financial 17.51 0.022 50.43 0.098 3.09 0.013 71.03 0.045 Services Workcube 0.26 0.001 0.26 0.000 Workday Inc. 304.00 0.375 304.00 0.194 WorkForce Software 12.20 0.015 12.20 0.008 Works Applications Co. Ltd. 192.47 0.802 192.47 0.123 Workstream 7.85 0.010 7.85 0.005 Xactly Corp. 46.29 0.057 2.56 0.005 48.86 0.031 Xnear 0.47 0.001 0.47 0.000 xtuple 5.04 0.006 0.27 0.001 5.31 0.003 Yardi 72.03 0.089 17.80 0.035 1.72 0.007 91.56 0.059 Younglimwon Softlab 6.62 0.028 6.62 0.004 Zhifang S&T 2.18 0.009 2.18 0.001 Zhonglian 2.78 0.012 2.78 0.002 Zilliant Inc. 7.00 0.009 0.40 0.001 0.08 0.000 7.48 0.005 Zionex 2.82 0.012 2.82 0.002 Zoho 8.33 0.010 6.96 0.014 0.93 0.004 16.22 0.010 Zoner Software 0.45 0.001 0.76 0.001 0.08 0.000 1.29 0.001 114 #235326 2012 IDC
TABLE 10 Worldwide Application Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Zucchetti 1.60 0.002 247.25 0.481 248.84 0.159 Zycus 15.49 0.019 15.49 0.010 ZyLAB North America LLC 2.15 0.003 10.87 0.021 2.97 0.012 15.98 0.010 Subtotal 61,448.33 75.774 41,222.44 80.217 19,685.07 82.060 122,355.84 78.197 Other 19,645.64 24.226 10,166.12 19.783 4,303.64 17.940 34,115.39 21.803 Total 81,093.96 100.000 51,388.56 100.000 23,988.70 100.000 156,471.23 100.000 Source: IDC, 2012 TABLE 11 Worldwide System Infrastructure Software by Top 50 Vendors, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Microsoft 23,075.6 25,777.2 26,248.3 1.8 28.89 1 IBM 7,102.2 7,519.9 7,930.0 5.5 8.73 2 Symantec 5,952.4 5,905.9 6,294.1 6.6 6.93 3 EMC 3,368.3 3,814.4 4,351.7 14.1 4.79 4 HP 3,961.9 4,063.4 4,059.0-0.1 4.47 5 VMware 1,822.1 2,582.3 3,370.3 30.5 3.71 6 CA Technologies 2,424.9 2,511.6 2,641.4 5.2 2.91 7 Intel Corp. 1,741.7 1,823.1 1,924.2 5.5 2.12 8 BMC 1,404.0 1,474.6 1,598.1 8.4 1.76 9 Citrix 1,154.6 1,297.4 1,471.0 13.4 1.62 10 Fujitsu 1,251.9 1,327.6 1,434.2 8.0 1.58 11 NetApp 1,125.0 1,292.5 1,290.2-0.2 1.42 12 Hitachi 1,034.2 1,130.3 1,250.4 10.6 1.38 13 Trend Micro 1,019.2 1,081.8 1,208.7 11.7 1.33 14 NEC 845.5 930.4 1,041.0 11.9 1.15 15 Attachmate 976.2 958.8 989.7 3.2 1.09 16 Apple 692.2 804.5 905.8 12.6 1.00 17 Red Hat 553.3 658.3 820.4 24.6 0.90 18 Oracle 760.9 772.0 760.0-1.6 0.84 19 Kaspersky Lab 391.5 537.9 613.0 14.0 0.67 20 Quest Software 410.5 482.5 566.9 17.5 0.62 21 HDS 300.3 352.6 564.4 60.1 0.62 22 Cisco 421.7 457.9 445.0-2.8 0.49 23 Sophos 307.2 313.9 366.0 16.6 0.40 24 CommVault 234.2 276.2 351.5 27.3 0.39 25 Check Point Software Technologies 356.2 359.5 327.4-8.9 0.36 26 SafeNet Inc. 294.8 300.1 321.2 7.0 0.35 27 Research In Motion 236.1 276.6 309.4 11.9 0.34 28 Compuware 252.1 273.0 297.0 8.8 0.33 29 2012 IDC #235326 115
TABLE 11 Worldwide System Infrastructure Software by Top 50 Vendors, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Adobe 293.1 290.4 287.4-1.0 0.32 30 Websense 251.4 251.4 254.8 1.4 0.28 31 AVG Technologies (formerly Grisoft) 195.1 205.3 206.7 0.7 0.23 32 F-Secure Corp. 174.2 172.3 197.9 14.9 0.22 33 ESET 174.6 183.5 197.6 7.7 0.22 34 Solarwinds 104.9 148.9 187.7 26.1 0.21 35 Alcatel-Lucent 149.5 161.5 176.6 9.3 0.19 36 Dell 107.2 138.4 171.4 23.8 0.19 37 Vision Solutions Inc. 131.4 163.3 170.3 4.3 0.19 38 LANDesk Software 131.9 153.1 168.2 9.9 0.19 39 Panda Security 154.6 154.3 167.0 8.2 0.18 40 Unisys 157.2 153.1 164.0 7.1 0.18 41 OpenText 163.4 156.8 154.8-1.3 0.17 42 Bull SAS 136.8 140.0 147.5 5.4 0.16 43 ASG 108.6 110.4 136.8 24.0 0.15 44 Acronis 112.3 125.3 130.9 4.4 0.14 45 Webroot 128.1 140.0 129.9-7.2 0.14 46 Kaseya 93.0 111.4 124.7 11.9 0.14 47 Nomura Research Institute Ltd. 101.6 111.9 124.6 11.3 0.14 48 Google Inc. 102.6 108.6 120.5 10.9 0.13 49 LogMeIn Inc. 74.4 101.1 119.5 18.2 0.13 50 Subtotal 66,516.5 72,637.2 77,289.1 6.4 85.08 Other 10,880.4 11,948.6 13,558.2 13.5 14.92 Total 77,397.0 84,585.8 90,847.2 7.4 100.00 Source: IDC, 2012 TABLE 12 Worldwide System Infrastructure Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank ABC Systems 7.1 7.5 7.8 4.2 0.009 193 Abiquo 1.2 3.0 153.6 0.003 233 Accelops 1.5 5.5 266.7 0.006 208 Acronis 112.3 125.3 130.9 4.4 0.144 45 Actiance (formerly FaceTime) 12.3 13.0 14.7 12.8 0.016 156 Adaptive 10.5 NA 0.012 177 Adaptive Computing 13.0 20.0 22.0 10.0 0.024 117 Adobe 293.1 290.4 287.4-1.0 0.316 30 Advanced Systems Concepts 14.1 15.7 20.4 29.6 0.022 124 Ahnlab Inc. 28.6 34.4 38.2 11.1 0.042 94 Alcatel-Lucent 149.5 161.5 176.6 9.3 0.194 36 116 #235326 2012 IDC
TABLE 12 Worldwide System Infrastructure Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Alloy Software 1.1 1.1 1.1 4.1 0.001 250 Alps System Integration 23.1 25.6 30.3 18.2 0.033 109 AppDynamics 0.7 6.0 757.1 0.007 204 Apple 692.2 804.5 905.8 12.6 0.997 17 Aranda Software 10.7 13.9 18.9 35.4 0.021 133 ASG 108.6 110.4 136.8 24.0 0.151 44 Atempo 42.0 44.1 47.9 8.6 0.053 83 Attachmate 976.2 958.8 989.7 3.2 1.089 16 Avast Software 25.3 48.5 68.1 40.4 0.075 74 Avaya Inc. 67.0 73.3 9.5 0.081 70 AVG Technologies (formerly Grisoft) 195.1 205.3 206.7 0.7 0.228 32 Axios Systems 12.0 11.9 13.1 10.5 0.014 161 Axway 25.1 22.6 19.8-12.4 0.022 128 B & L Associates 11.5 12.0 12.1 1.3 0.013 166 BackOffice Associates 0.5 0.7 0.8 4.3 0.001 257 Balabit 1.2 0.8 0.9 12.8 0.001 254 Barracuda 1.8 12.2 17.2 41.3 0.019 140 Beta Systems Software AG 40.9 53.9 43.5-19.3 0.048 88 Birdstep Technology 16.5 13.4 14.5 8.5 0.016 157 BitDefender 107.0 NA 0.118 52 Blue Coat 2.1 4.2 4.4 3.1 0.005 218 Bluestripe Software 0.4 1.5 9.2 513.3 0.010 183 BMC 1,404.0 1,474.6 1,598.1 8.4 1.759 9 Bradmark Technologies Inc. 1.9 1.9 2.0 5.3 0.002 243 Brainzsquare 7.2 6.5 7.1 8.3 0.008 197 BSP 30.9 33.2 35.6 7.2 0.039 99 Bull SAS 136.8 140.0 147.5 5.4 0.162 43 C2C 8.1 9.4 11.4 21.0 0.013 172 CA Technologies 2,424.9 2,511.6 2,641.4 5.2 2.907 7 Canon IT Solutions 12.6 13.8 15.6 12.8 0.017 150 CFEngine 2.0 NA 0.002 242 Check Point Software Technologies 356.2 359.5 327.4-8.9 0.360 26 CiRBA 7.0 9.4 12.2 29.4 0.013 164 Cisco 421.7 457.9 445.0-2.8 0.490 23 Citrix 1,154.6 1,297.4 1,471.0 13.4 1.619 10 Comarch SA 1.0 1.3 1.4 5.4 0.002 248 CommVault 234.2 276.2 351.5 27.3 0.387 25 Compuware 252.1 273.0 297.0 8.8 0.327 29 Correlsense 3.6 7.5 7.9 5.3 0.009 192 Courion Corp. 19.3 20.8 22.1 6.0 0.024 116 Critical Path 8.4 11.7 5.3-54.7 0.006 211 CS2C 3.5 2.9 3.2 10.4 0.003 230 CyberOne 2.2 NA 264 Data Global (formerly GFT Inboxx) 7.7 8.2 8.8 7.3 0.010 188 DataCore Software 33.5 28.9 31.8 10.0 0.035 106 Datawatch Corp. 2.0 1.6 2.0 28.8 0.002 241 2012 IDC #235326 117
TABLE 12 Worldwide System Infrastructure Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Dell 107.2 138.4 171.4 23.8 0.189 37 Digicert 1.7 1.6 1.6 0.8 0.002 247 Digital Arts 22.1 26.4 31.6 19.7 0.035 107 Diskeeper Corp. 14.0 11.1 9.1-18.3 0.010 184 Dr.Web 38.3 NA 0.042 93 Dream Security 3.3 3.7 4.1 11.6 0.005 219 DynamicOps 4.7 7.6 17.2 126.3 0.019 141 EastSoft 2.0 2.6 3.1 18.8 0.003 232 eg Innovations 7.9 9.2 15.8 71.3 0.017 147 Egenera Inc. 22.8 24.2 25.5 5.6 0.028 112 eglobal System 2.6 5.4 108.9 0.006 209 eiq Networks Inc. 9.4 15.0 17.1 14.2 0.019 143 Embarcadero Technologies 9.0 9.5 10.1 6.1 0.011 180 Embotics 3.5 3.9 3.0-23.1 0.003 235 EMC 3,368.3 3,814.4 4,351.7 14.1 4.790 4 Empirix 16.8 17.6 18.7 6.2 0.021 134 ENEA 30.8 34.4 42.3 23.0 0.047 91 Enterasys Networks Inc. 81.5 69.0 78.8 14.2 0.087 66 Entrust Inc. 72.6 78.7 43.0-45.4 0.047 89 ESET 174.6 183.5 197.6 7.7 0.217 34 Esker Software 20.0 14.7 15.6 5.8 0.017 149 Eurosoft (UK) 4.6 4.8 5.0 3.8 0.005 214 EVault (A Seagate Company) 87.1 89.8 95.6 6.4 0.105 56 Falconstor Software Inc. 83.7 82.8 92.1 11.3 0.101 60 Fasoo.com 10.0 11.7 12.4 6.0 0.014 163 Fenestrae BV 7.2 7.4 7.7 3.0 0.008 194 Flexera Software 42.1 44.3 75.0 69.2 0.083 69 Fortinet 12.6 16.2 21.7 33.5 0.024 120 FrontRange Solutions Inc. 82.9 86.5 94.9 9.6 0.104 58 F-Secure Corp. 174.2 172.3 197.9 14.9 0.218 33 Fujitsu 1,251.9 1,327.6 1,434.2 8.0 1.579 11 Gale Technologies 1.2 2.5 3.7 48.0 0.004 224 Gemalto 89.5 87.0 95.0 9.2 0.105 57 Global Relay 16.1 18.6 23.2 25.0 0.026 115 Google Inc. 102.6 108.6 120.5 10.9 0.133 49 Green Hills Software 47.8 48.7 53.8 10.4 0.059 80 GT Software 1.1 1.1 0.9-18.4 0.001 255 Guanqun Jinchen 8.7 8.6 8.9 4.3 0.010 186 Guidance 73.1 84.3 79.3-6.0 0.087 65 Hauri Inc. 6.3 7.2 7.1-1.4 0.008 198 HDS 300.3 352.6 564.4 60.1 0.621 22 Help/Systems 9.7 10.4 11.1 7.1 0.012 173 Heroix Corp. 10.6 11.1 20.5 84.1 0.023 123 HID Global 40.1 38.9 34.7-10.9 0.038 101 Hitachi 1,034.2 1,130.3 1,250.4 10.6 1.376 13 Hornbill Systems Ltd. 13.8 14.8 16.5 11.5 0.018 144 HP 3,961.9 4,063.4 4,059.0-0.1 4.468 5 118 #235326 2012 IDC
TABLE 12 Worldwide System Infrastructure Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Huawei 2.2 2.6 3.1 23.2 0.003 231 IBM 7,102.2 7,519.9 7,930.0 5.5 8.729 2 Inca Internet 8.3 9.9 10.8 10.0 0.012 176 Infosec 3.9 4.4 4.7 6.4 0.005 217 InfoTel Corp. 6.2 7.1 8.6 20.4 0.009 189 InfoVista 38.5 52.0 52.6 1.1 0.058 81 Initech 6.6 7.7 9.0 16.9 0.010 185 Integrated Research (DBA Prognosis) 31.5 34.5 44.5 29.2 0.049 86 Intel Corp. 1,741.7 1,823.1 1,924.2 5.5 2.118 8 Ipswitch 18.9 19.7 25.0 26.8 0.028 113 ISIS Papyrus 31.4 31.7 32.5 2.5 0.036 104 ivirtua 11.3 11.8 12.2 3.1 0.013 165 Jiangmin 13.5 6.8 6.3-7.2 0.007 201 JiranSoft 3.9 5.3 6.2 18.4 0.007 202 JIT 17.2 20.6 25.8 25.0 0.028 111 Kaavo 0.5 1.2 3.2 166.7 0.004 229 Kaseya 93.0 111.4 124.7 11.9 0.137 47 Kaspersky Lab 391.5 537.9 613.0 14.0 0.675 20 Kaspersky Lab China - JV 58.1 NA 265 Keynote Systems Inc. 45.6 47.8 56.0 17.3 0.062 77 Keyware 3.6 3.4 3.5 4.2 0.004 226 Kingsoft 14.7 11.0 12.0 8.9 0.013 167 Kofax 8.8 8.7 11.0 26.4 0.012 174 Ksign 1.7 3.3 8.5 158.4 0.009 190 LANDesk Software 131.9 153.1 168.2 9.9 0.185 39 Layer 7 Technologies 6.1 13.0 12.5-3.7 0.014 162 Levi, Ray & Shoup Inc. 88.4 87.4 97.9 12.0 0.108 54 LiveOffice 26.0 32.0 36.2 13.0 0.040 98 LogMeIn Inc. 74.4 101.1 119.5 18.2 0.131 50 Lumension Security 71.4 76.4 82.2 7.7 0.091 64 LynuxWorks Inc. 11.5 12.0 13.2 10.1 0.015 160 M86 Security 6.8 7.2 6.7 0.008 196 ManageIQ 1.5 3.0 6.0 100.0 0.007 203 Mandriva 4.0 3.4 3.7 9.3 0.004 222 MarkAny 6.2 6.1 5.8-3.8 0.006 207 Matrix42 37.0 39.1 42.5 8.7 0.047 90 Mentor Graphics 36.6 42.2 54.8 30.0 0.060 78 Metron Technology Ltd. AG 2.4 2.7 5.0 83.7 0.005 215 Microsoft 23,075.6 25,777.2 26,248.3 1.8 28.893 1 Mimecast 15.7 31.1 45.1 45.0 0.050 84 Multima Corp. 3.3 3.3 3.6 7.0 0.004 225 ncircle 16.6 19.7 30.0 52.2 0.033 110 NEC 845.5 930.4 1,041.0 11.9 1.146 15 NetApp 1,125.0 1,292.5 1,290.2-0.2 1.420 12 netevidence 4.5 4.7 5.1 8.6 0.006 213 netforensics 18.5 14.8 17.4 17.8 0.019 138 2012 IDC #235326 119
TABLE 12 Worldwide System Infrastructure Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Netop Solutions 15.8 16.5 16.5 0.0 0.018 146 Netsecure Technology 0.9 0.8 0.9 6.2 0.001 253 Netuitive 15.5 26.4 45.0 70.5 0.050 85 New Relic 14.0 NA 0.015 158 NICSTECH 2.3 2.6 1.8-30.0 0.002 244 Nilesoft 0.8 0.8 0.9 6.0 0.001 256 Nimbula 1.0 NA 0.001 252 nkia 6.3 3.8 4.0 6.8 0.004 221 Nolio Software 0.3 1.5 1.7 11.1 0.002 245 Nomura Research Institute Ltd. 101.6 111.9 124.6 11.3 0.137 48 Norman ASA 43.9 47.0 53.9 14.8 0.059 79 Nortel Networks 58.8 NA 266 NovaStor 8.3 9.5 10.3 8.8 0.011 178 NsFocus 4.6 5.1 7.4 44.3 0.008 195 NuBridges 7.8 12.0 11.5-4.1 0.013 169 Numara Software 89.0 93.4 92.0-1.5 0.101 61 Nuri Telecom 3.9 1.5 1.2-23.3 0.001 249 Omtool Ltd. 15.1 15.6 15.4-1.3 0.017 152 OpenText 163.4 156.8 154.8-1.3 0.170 42 OPNET 68.3 90.7 107.4 18.4 0.118 51 Opscode 0.7 3.0 328.6 0.003 234 Optier 31.5 44.0 43.9-0.3 0.048 87 Oracle 760.9 772.0 760.0-1.6 0.837 19 ORSYP SA 33.7 33.5 35.5 6.0 0.039 100 Oullim Information Technology 0.0 0.0 0.0 1.4 0.000 263 Panda Security 154.6 154.3 167.0 8.2 0.184 40 Parallels 80.4 85.0 86.7 1.9 0.095 62 Parature Inc. 3.0 3.1 3.4 7.3 0.004 228 Penta Security Systems 3.6 6.1 6.8 11.8 0.008 200 Platform Computing 73.3 76.6 78.3 2.2 0.086 67 Plus Technologies 3.3 5.7 4.9-14.1 0.005 216 Precise Software 28.3 28.7 30.6 6.4 0.034 108 Primeur 2.8 2.2 2.4 8.9 0.003 239 Progress Software Corp. 12.3 14.5 14.9 2.6 0.016 154 Proofpoint 8.0 18.7 22.0 17.6 0.024 118 Puppet Labs 2.5 NA 0.003 237 Quality Corp. 21.1 18.8 20.3 8.1 0.022 125 Qualys 57.6 65.3 71.5 9.5 0.079 71 Quest Software 410.5 482.5 566.9 17.5 0.624 21 Rapid7 11.2 19.1 32.0 67.5 0.035 105 Raxco 4.3 3.7 4.1 10.0 0.005 220 RealNetworks Inc. 99.1 74.0 67.3-9.1 0.074 75 Red Flag Software Co. Ltd. 6.3 5.1 5.9 14.9 0.006 206 Red Hat 553.3 658.3 820.4 24.6 0.903 18 Redwood 32.9 34.9 36.7 5.1 0.040 97 Research In Motion 236.1 276.6 309.4 11.9 0.341 28 Resonate Inc. 7.1 7.5 6.0-20.0 0.007 205 120 #235326 2012 IDC
TABLE 12 Worldwide System Infrastructure Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Rightscale 5.5 6.8 19.2 182.4 0.021 129 Rising 79.0 26.1 24.3-6.9 0.027 114 Rocket Software 20.0 20.0 17.2-14.2 0.019 142 SafeNet Inc. 294.8 300.1 321.2 7.0 0.354 27 SAP 46.7 52.8 76.8 45.5 0.085 68 SAS 38.6 39.4 40.4 2.5 0.044 92 ScienceLogic 7.5 12.0 15.8 31.3 0.017 148 SDC 0.3 NA 0.000 261 Secuve 4.5 6.4 7.0 9.9 0.008 199 ServiceNow 25.3 55.6 97.8 75.9 0.108 55 SEVEN Networks Inc. 19.0 18.7 17.3-7.4 0.019 139 SGA 4.3 4.6 8.9 92.3 0.010 187 Shanghai Koal 13.4 16.7 18.7 11.6 0.021 135 Siemens 32.0 NA 267 Sightline Systems 7.5 10.7 11.4 7.0 0.013 171 Silicon Graphics 25.1 25.6 33.2 29.4 0.037 102 Skybox Security 14.2 15.6 17.6 12.9 0.019 137 SOA Software Inc. 25.6 25.9 21.5-17.0 0.024 121 SoftCamp 9.3 9.0 9.6 5.9 0.011 181 Softforum 7.8 9.4 9.6 2.0 0.011 182 SoftRun 2.8 NA 268 Software Engineering of America 52.6 52.1 52.0-0.3 0.057 82 Solarwinds 104.9 148.9 187.7 26.1 0.207 35 Solipsis 1.0 1.0 1.0 0.2 0.001 251 Sophos 307.2 313.9 366.0 16.6 0.403 24 SourceFire 20.7 26.1 33.1 26.9 0.036 103 Star Storage 0.1 0.5 316.7 0.001 258 SteelEye Technology Inc. (SIOS) 8.2 8.5 11.5 35.8 0.013 170 Stonebranch 10.0 11.0 11.7 6.4 0.013 168 Stringdata 0.4 0.3 0.4 28.8 0.000 259 SumTotal 4.7 4.9 5.3 8.1 0.006 212 SupportSoft 0.7 10.7 14.9 39.4 0.016 153 Symantec 5,952.4 5,905.9 6,294.1 6.6 6.928 3 Syncsort 53.2 57.3 60.1 4.8 0.066 76 Tealeaf Technology 9.9 10.4 11.0 6.0 0.012 175 Teamquest Corp. 19.3 19.1 20.3 6.5 0.022 126 TechExcel Inc. 2.0 2.0 2.2 8.6 0.002 240 Tectia 11.7 11.5 10.1-11.8 0.011 179 TIBCO 33.1 33.1 37.9 14.5 0.042 96 TOTVS 0.1 0.1 0.2 30.1 0.000 262 Trend Micro 1,019.2 1,081.8 1,208.7 11.7 1.330 14 Tripwire Inc. 74.9 83.8 94.6 12.8 0.104 59 Trustwave 25.0 58.0 68.8 18.7 0.076 72 Turbolinux Inc. 3.6 3.2 3.5 8.2 0.004 227 UC4 54.0 62.4 68.2 9.3 0.075 73 Ultrapower 13.3 13.6 16.5 21.6 0.018 145 Unet System 2.9 3.2 2.6-19.6 0.003 236 2012 IDC #235326 121
TABLE 12 Worldwide System Infrastructure Software by Vendor, 2009 2011 2009 2010 2011 2010 2011 Growth 2011 2011 Rank Unicom Systems 18.8 19.3 19.1-1.2 0.021 130 UNIFY Corp. 7.0 13.0 13.8 6.8 0.015 159 Unisys 157.2 153.1 164.0 7.1 0.180 41 Uptime Software 6.0 7.4 8.5 15.0 0.009 191 USU Software AG 16.4 17.3 20.9 20.8 0.023 122 Vasco 17.2 18.5 20.1 8.7 0.022 127 VBA 0.2 0.2 NA 269 Veeam 29.8 46.0 84.9 84.4 0.093 63 Venus Tec 2.3 2.6 3.7 41.6 0.004 223 Versata 20.2 21.2 21.8 2.7 0.024 119 Vision Solutions Inc. 131.4 163.3 170.3 4.3 0.187 38 VMTurbo 2.5 NA 0.003 238 VMware 1,822.1 2,582.3 3,370.3 30.5 3.710 6 Warevalley 3.0 5.4 78.9 0.006 210 Waterford Technologies 14.3 15.6 18.9 20.9 0.021 132 Wavelink Corp. 20.3 20.5 19.0-7.5 0.021 131 Webroot 128.1 140.0 129.9-7.2 0.143 46 Websense 251.4 251.4 254.8 1.4 0.280 31 Webspy 0.3 0.4 0.4 10.5 0.000 260 WINS Technet 1.3 1.4 1.6 12.3 0.002 246 Zenoss 4.5 7.0 14.8 111.5 0.016 155 ZL Technologies 14.8 16.6 18.2 9.4 0.020 136 Zoho 37.0 46.3 102.2 120.6 0.113 53 Zucchetti 30.9 33.5 38.2 14.0 0.042 95 Zyrion 2.0 3.8 15.5 310.9 0.017 151 Subtotal 70,496.2 76,913.9 82,376.6 7.1 90.676 Other 6,900.7 7,672.0 8,470.6 10.4 9.324 Total 77,397.0 84,585.8 90,847.2 7.4 100.000 Source: IDC, 2012 TABLE 13 Worldwide System Infrastructure Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide ABC Systems 5.09 0.011 2.09 0.007 0.60 0.003 7.79 0.009 Abiquo 2.31 0.005 0.35 0.001 0.38 0.002 3.04 0.003 Accelops 5.50 0.012 5.50 0.006 Acronis 41.25 0.091 57.03 0.202 32.59 0.188 130.87 0.144 Actiance (formerly FaceTime) 10.60 0.023 3.44 0.012 0.64 0.004 14.69 0.016 Adaptive 7.26 0.016 2.80 0.010 0.40 0.002 10.46 0.012 Adaptive Computing 14.30 0.032 5.50 0.019 2.20 0.013 22.00 0.024 122 #235326 2012 IDC
TABLE 13 Worldwide System Infrastructure Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Adobe 134.47 0.298 114.01 0.403 38.88 0.224 287.36 0.316 Advanced Systems Concepts 12.75 0.028 5.88 0.021 1.78 0.010 20.40 0.022 Ahnlab Inc. 0.87 0.002 37.35 0.215 38.22 0.042 Alcatel-Lucent 102.33 0.226 48.34 0.171 25.93 0.149 176.59 0.194 Alloy Software 0.96 0.002 0.13 0.000 0.06 0.000 1.15 0.001 Alps System Integration 30.30 0.174 30.30 0.033 AppDynamics 6.00 0.013 6.00 0.007 Apple 508.52 1.125 233.93 0.827 163.35 0.940 905.79 0.997 Aranda Software 18.86 0.042 18.86 0.021 ASG 88.38 0.196 41.96 0.148 6.51 0.037 136.85 0.151 Atempo 14.67 0.032 29.66 0.105 3.60 0.021 47.92 0.053 Attachmate 528.98 1.171 375.29 1.327 85.43 0.492 989.70 1.089 Avast Software 28.14 0.062 35.54 0.126 4.39 0.025 68.07 0.075 Avaya Inc. 35.88 0.079 25.88 0.092 11.59 0.067 73.35 0.081 AVG Technologies (formerly Grisoft) 120.78 0.267 83.20 0.294 2.71 0.016 206.69 0.228 Axios Systems 4.46 0.010 7.95 0.028 0.69 0.004 13.09 0.014 Axway 15.96 0.035 3.83 0.014 19.79 0.022 B & L Associates 10.25 0.023 1.87 0.007 12.12 0.013 BackOffice Associates 0.63 0.001 0.15 0.001 0.78 0.001 Balabit 0.89 0.003 0.89 0.001 Barracuda 10.71 0.024 5.82 0.021 0.72 0.004 17.25 0.019 Beta Systems Software AG 5.54 0.012 37.95 0.134 43.48 0.048 Birdstep Technology 1.83 0.004 12.71 0.045 14.53 0.016 BitDefender 24.71 0.055 66.44 0.235 15.85 0.091 107.00 0.118 Blue Coat 2.66 0.006 1.19 0.004 0.54 0.003 4.38 0.005 Bluestripe Software 8.26 0.018 0.94 0.003 9.20 0.010 BMC 986.69 2.183 496.81 1.757 114.62 0.659 1,598.12 1.759 Bradmark Technologies Inc. 1.73 0.004 0.24 0.001 0.01 0.000 1.98 0.002 Brainzsquare 7.06 0.041 7.06 0.008 BSP 35.58 0.205 35.58 0.039 Bull SAS 9.60 0.021 126.10 0.446 11.85 0.068 147.54 0.162 C2C 6.39 0.014 4.87 0.017 0.14 0.001 11.40 0.013 CA Technologies 1,689.21 3.738 649.19 2.296 302.97 1.743 2,641.37 2.907 Canon IT Solutions 15.55 0.089 15.55 0.017 CFEngine 2.00 0.004 2.00 0.002 Check Point Software Technologies 126.38 0.280 137.98 0.488 63.00 0.362 327.37 0.360 CiRBA 4.66 0.010 7.11 0.025 0.44 0.003 12.20 0.013 Cisco 348.60 0.771 83.47 0.295 12.93 0.074 445.00 0.490 Citrix 915.68 2.026 409.11 1.447 146.23 0.841 1,471.02 1.619 Comarch SA 1.38 0.005 1.38 0.002 CommVault 226.70 0.502 81.66 0.289 43.17 0.248 351.53 0.387 Compuware 184.76 0.409 88.12 0.312 24.11 0.139 297.00 0.327 Correlsense 7.50 0.017 0.40 0.001 7.90 0.009 2012 IDC #235326 123
TABLE 13 Worldwide System Infrastructure Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Courion Corp. 17.82 0.039 4.24 0.015 22.06 0.024 Critical Path 1.74 0.004 3.02 0.011 0.53 0.003 5.29 0.006 CS2C 3.16 0.018 3.16 0.003 Data Global (formerly GFT Inboxx) 8.83 0.031 8.83 0.010 DataCore Software 1.48 0.003 23.85 0.084 6.47 0.037 31.80 0.035 Datawatch Corp. 1.53 0.003 0.48 0.002 2.01 0.002 Dell 99.75 0.221 54.06 0.191 17.57 0.101 171.38 0.189 Digicert 1.56 0.009 1.56 0.002 Digital Arts 31.56 0.182 31.56 0.035 Diskeeper Corp. 5.80 0.013 2.96 0.010 0.34 0.002 9.09 0.010 Dr.Web 6.34 0.014 28.01 0.099 3.98 0.023 38.32 0.042 Dream Security 4.13 0.024 4.13 0.005 DynamicOps 12.70 0.028 3.75 0.013 0.75 0.004 17.20 0.019 EastSoft 3.09 0.018 3.09 0.003 eg Innovations 12.77 0.028 2.36 0.008 0.62 0.004 15.76 0.017 Egenera Inc. 15.58 0.034 6.69 0.024 3.24 0.019 25.52 0.028 eglobal System 5.40 0.031 5.40 0.006 eiq Networks Inc. 11.91 0.026 5.21 0.018 17.13 0.019 Embarcadero Technologies 7.90 0.017 0.91 0.003 1.24 0.007 10.06 0.011 Embotics 2.67 0.006 0.33 0.001 3.00 0.003 EMC 2,404.64 5.321 1,391.63 4.922 555.39 3.195 4,351.66 4.790 Empirix 13.56 0.030 2.48 0.009 2.68 0.015 18.72 0.021 ENEA 3.95 0.009 34.60 0.122 3.77 0.022 42.32 0.047 Enterasys Networks Inc. 58.72 0.130 20.07 0.071 78.79 0.087 Entrust Inc. 30.38 0.067 9.92 0.035 2.67 0.015 42.97 0.047 ESET 65.04 0.144 99.60 0.352 32.92 0.189 197.56 0.217 Esker Software 5.34 0.012 7.99 0.028 2.27 0.013 15.60 0.017 Eurosoft (UK) 1.64 0.004 3.33 0.012 4.97 0.005 EVault (A Seagate Company) 81.34 0.180 14.24 0.050 95.58 0.105 Falconstor Software Inc. 55.84 0.124 20.71 0.073 15.58 0.090 92.12 0.101 Fasoo.com 12.42 0.071 12.42 0.014 Fenestrae BV 3.40 0.008 4.25 0.015 7.65 0.008 Flexera Software 50.40 0.112 20.48 0.072 4.13 0.024 75.00 0.083 Fortinet 8.63 0.019 7.74 0.027 5.31 0.031 21.68 0.024 FrontRange Solutions Inc. 24.12 0.053 63.72 0.225 7.02 0.040 94.86 0.104 F-Secure Corp. 19.46 0.043 158.96 0.562 19.52 0.112 197.94 0.218 Fujitsu 68.18 0.151 87.61 0.310 1,278.45 7.355 1,434.23 1.579 Gale Technologies 2.96 0.007 0.74 0.003 3.70 0.004 Gemalto 36.31 0.080 56.28 0.199 2.41 0.014 95.01 0.105 Global Relay 20.42 0.045 1.86 0.007 0.93 0.005 23.20 0.026 Google Inc. 100.25 0.222 17.06 0.060 3.21 0.018 120.52 0.133 Green Hills Software 45.64 0.101 7.41 0.026 0.77 0.004 53.82 0.059 GT Software 0.77 0.002 0.11 0.000 0.88 0.001 Guanqun Jinchen 8.93 0.051 8.93 0.010 124 #235326 2012 IDC
TABLE 13 Worldwide System Infrastructure Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Guidance 68.34 0.151 8.83 0.031 2.12 0.012 79.29 0.087 Hauri Inc. 7.06 0.041 7.06 0.008 HDS 258.93 0.573 217.54 0.769 87.93 0.506 564.40 0.621 Help/Systems 3.52 0.008 7.57 0.027 11.09 0.012 Heroix Corp. 16.94 0.037 3.09 0.011 0.46 0.003 20.50 0.023 HID Global 14.32 0.032 16.82 0.059 3.54 0.020 34.68 0.038 Hitachi 53.19 0.118 9.82 0.035 1,187.40 6.832 1,250.40 1.376 Hornbill Systems Ltd. 2.15 0.005 14.39 0.051 16.54 0.018 HP 1,994.45 4.413 1,516.67 5.364 547.84 3.152 4,058.96 4.468 Huawei 3.14 0.018 3.14 0.003 IBM 3,879.43 8.584 2,927.88 10.355 1,122.71 6.459 7,930.02 8.729 Inca Internet 10.83 0.062 10.83 0.012 Infosec 4.71 0.027 4.71 0.005 InfoTel Corp. 3.45 0.008 5.15 0.018 8.59 0.009 InfoVista 13.33 0.029 31.62 0.112 7.66 0.044 52.61 0.058 Initech 8.96 0.052 8.96 0.010 Integrated Research (DBA Prognosis) 28.56 0.063 9.18 0.032 6.81 0.039 44.55 0.049 Intel Corp. 1,166.25 2.581 481.02 1.701 276.97 1.594 1,924.24 2.118 Ipswitch 20.75 0.046 4.02 0.014 0.24 0.001 25.00 0.028 ISIS Papyrus 4.83 0.011 26.33 0.093 1.33 0.008 32.50 0.036 ivirtua 12.18 0.027 12.18 0.013 Jiangmin 6.32 0.036 6.32 0.007 JiranSoft 6.23 0.036 6.23 0.007 JIT 25.78 0.148 25.78 0.028 Kaavo 3.20 0.007 3.20 0.004 Kaseya 71.33 0.158 43.80 0.155 9.54 0.055 124.67 0.137 Kaspersky Lab 170.40 0.377 380.20 1.345 62.44 0.359 613.04 0.675 Keynote Systems Inc. 46.48 0.103 8.40 0.030 1.12 0.006 56.00 0.062 Keyware 3.55 0.013 3.55 0.004 Kingsoft 12.00 0.069 12.00 0.013 Kofax 2.13 0.005 8.52 0.030 0.35 0.002 11.00 0.012 Ksign 8.53 0.049 8.53 0.009 LANDesk Software 56.62 0.125 60.09 0.213 51.51 0.296 168.22 0.185 Layer 7 Technologies 10.27 0.023 1.47 0.005 0.77 0.004 12.51 0.014 Levi, Ray & Shoup Inc. 64.88 0.144 27.79 0.098 5.19 0.030 97.86 0.108 LiveOffice 33.99 0.075 1.99 0.007 0.17 0.001 36.15 0.040 LogMeIn Inc. 86.72 0.192 10.69 0.038 22.05 0.127 119.46 0.131 Lumension Security 53.91 0.119 25.70 0.091 2.63 0.015 82.24 0.091 LynuxWorks Inc. 6.68 0.015 4.90 0.017 1.64 0.009 13.22 0.015 M86 Security 7.22 0.026 7.22 0.008 ManageIQ 5.40 0.012 0.47 0.002 0.13 0.001 6.00 0.007 Mandriva 1.78 0.004 1.91 0.007 0.03 0.000 3.73 0.004 MarkAny 5.83 0.034 5.83 0.006 Matrix42 16.38 0.036 26.17 0.093 42.54 0.047 2012 IDC #235326 125
TABLE 13 Worldwide System Infrastructure Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Mentor Graphics 37.14 0.082 6.56 0.023 11.11 0.064 54.82 0.060 Metron Technology Ltd. AG 2.65 0.006 0.77 0.003 1.54 0.009 4.96 0.005 Microsoft 12,867.47 28.473 8,555.58 30.259 4,825.25 27.762 26,248.30 28.893 Mimecast 11.25 0.025 33.78 0.119 0.07 0.000 45.10 0.050 Multima Corp. 2.98 0.007 0.58 0.002 3.56 0.004 ncircle 27.30 0.060 1.99 0.007 0.71 0.004 29.99 0.033 NEC 30.78 0.068 20.77 0.073 989.43 5.693 1,040.97 1.146 NetApp 803.87 1.779 407.73 1.442 78.59 0.452 1,290.20 1.420 netevidence 2.51 0.006 2.58 0.009 5.09 0.006 netforensics 7.93 0.018 3.81 0.013 5.70 0.033 17.44 0.019 Netop Solutions 7.74 0.017 8.73 0.031 16.48 0.018 Netsecure Technology 0.89 0.005 0.89 0.001 Netuitive 33.57 0.074 11.43 0.040 45.00 0.050 New Relic 14.00 0.031 14.00 0.015 NICSTECH 1.85 0.011 1.85 0.002 Nilesoft 0.88 0.005 0.88 0.001 Nimbula 1.00 0.002 1.00 0.001 nkia 4.01 0.023 4.01 0.004 Nolio Software 0.46 0.001 1.21 0.004 1.67 0.002 Nomura Research Institute Ltd. 124.57 0.717 124.57 0.137 Norman ASA 4.08 0.009 49.86 0.176 53.94 0.059 NovaStor 4.23 0.009 6.00 0.021 0.06 0.000 10.28 0.011 NsFocus 7.36 0.042 7.36 0.008 NuBridges 9.48 0.021 2.03 0.007 11.51 0.013 Numara Software 65.30 0.144 22.91 0.081 3.79 0.022 92.00 0.101 Nuri Telecom 1.16 0.007 1.16 0.001 Omtool Ltd. 13.48 0.030 1.65 0.006 0.26 0.002 15.39 0.017 OpenText 77.79 0.172 71.52 0.253 5.46 0.031 154.78 0.170 OPNET 82.37 0.182 22.84 0.081 2.23 0.013 107.43 0.118 Opscode 3.00 0.007 3.00 0.003 Optier 32.88 0.073 9.58 0.034 1.44 0.008 43.90 0.048 Oracle 415.56 0.920 230.86 0.816 113.60 0.654 760.01 0.837 ORSYP SA 5.58 0.012 29.56 0.105 0.36 0.002 35.50 0.039 Oullim Information Technology 0.04 0.000 0.04 0.000 Panda Security 64.98 0.144 98.59 0.349 3.45 0.020 167.02 0.184 Parallels 50.75 0.112 30.64 0.108 5.27 0.030 86.65 0.095 Parature Inc. 3.02 0.007 0.34 0.001 3.36 0.004 Penta Security Systems 6.84 0.039 6.84 0.008 Platform Computing 49.63 0.110 20.90 0.074 7.73 0.044 78.26 0.086 Plus Technologies 2.74 0.006 2.11 0.007 0.06 0.000 4.90 0.005 Precise Software 20.93 0.046 9.66 0.034 30.58 0.034 Primeur 2.43 0.009 2.43 0.003 Progress Software Corp. 12.14 0.027 2.78 0.016 14.92 0.016 Proofpoint 18.12 0.040 2.69 0.010 1.18 0.007 21.99 0.024 Puppet Labs 2.50 0.006 2.50 0.003 126 #235326 2012 IDC
TABLE 13 Worldwide System Infrastructure Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Quality Corp. 20.32 0.117 20.32 0.022 Qualys 48.85 0.108 20.14 0.071 2.48 0.014 71.48 0.079 Quest Software 330.65 0.732 180.33 0.638 55.94 0.322 566.91 0.624 Rapid7 29.65 0.066 1.38 0.005 0.98 0.006 32.02 0.035 Raxco 2.79 0.006 0.98 0.003 0.33 0.002 4.10 0.005 RealNetworks Inc. 43.64 0.097 14.79 0.052 8.86 0.051 67.29 0.074 Red Flag Software Co. Ltd. 5.87 0.034 5.87 0.006 Red Hat 508.38 1.125 183.74 0.650 128.28 0.738 820.40 0.903 Redwood 19.45 0.043 16.86 0.060 0.42 0.002 36.73 0.040 Research In Motion 154.43 0.342 93.34 0.330 61.66 0.355 309.43 0.341 Resonate Inc. 5.30 0.012 0.47 0.002 0.20 0.001 5.97 0.007 Rightscale 14.59 0.032 2.41 0.009 2.20 0.013 19.20 0.021 Rising 24.29 0.140 24.29 0.027 Rocket Software 11.48 0.025 4.74 0.017 0.97 0.006 17.19 0.019 SafeNet Inc. 194.75 0.431 88.87 0.314 37.54 0.216 321.16 0.354 SAP 35.40 0.078 37.24 0.132 4.12 0.024 76.77 0.085 SAS 18.71 0.041 20.23 0.072 1.46 0.008 40.40 0.044 ScienceLogic 11.03 0.024 4.72 0.017 15.75 0.017 SDC 0.26 0.001 0.26 0.000 Secuve 7.01 0.040 7.01 0.008 ServiceNow 73.37 0.162 19.56 0.069 4.89 0.028 97.82 0.108 SEVEN Networks Inc. 6.13 0.014 8.68 0.031 2.48 0.014 17.29 0.019 SGA 8.91 0.051 8.91 0.010 Shanghai Koal 18.66 0.107 18.66 0.021 Sightline Systems 6.29 0.014 5.12 0.018 11.41 0.013 Silicon Graphics 23.42 0.052 6.90 0.024 2.87 0.017 33.19 0.037 Skybox Security 9.13 0.020 8.48 0.030 17.61 0.019 SOA Software Inc. 17.55 0.039 3.95 0.014 21.50 0.024 SoftCamp 9.58 0.055 9.58 0.011 Softforum 9.55 0.055 9.55 0.011 Software Engineering of America 38.73 0.086 11.35 0.040 1.90 0.011 51.99 0.057 Solarwinds 144.25 0.319 43.49 0.154 187.75 0.207 Solipsis 0.28 0.001 0.74 0.003 1.02 0.001 Sophos 124.00 0.274 195.20 0.690 46.81 0.269 366.01 0.403 SourceFire 25.80 0.057 4.43 0.016 2.90 0.017 33.13 0.036 Star Storage 0.50 0.002 0.50 0.001 SteelEye Technology Inc. (SIOS) 3.69 0.008 3.06 0.011 4.75 0.027 11.50 0.013 Stonebranch 3.89 0.009 7.81 0.028 11.70 0.013 Stringdata 0.44 0.002 0.44 0.000 SumTotal 4.37 0.010 0.66 0.002 0.23 0.001 5.27 0.006 SupportSoft 13.20 0.029 1.73 0.006 14.93 0.016 Symantec 3,418.24 7.564 1,740.23 6.155 1,135.67 6.534 6,294.14 6.928 Syncsort 49.26 0.109 9.85 0.035 0.96 0.006 60.07 0.066 2012 IDC #235326 127
TABLE 13 Worldwide System Infrastructure Software by Vendor and Region, 2011 Americas EMEA APJ Worldwide Tealeaf Technology 9.37 0.021 1.61 0.006 10.98 0.012 Teamquest Corp. 16.89 0.037 2.92 0.010 0.49 0.003 20.30 0.022 TechExcel Inc. 1.50 0.003 0.51 0.002 0.15 0.001 2.17 0.002 Tectia 6.46 0.014 2.34 0.008 1.35 0.008 10.14 0.011 TIBCO 9.72 0.022 27.69 0.098 0.54 0.003 37.95 0.042 TOTVS 0.17 0.000 0.17 0.000 Trend Micro 290.33 0.642 213.50 0.755 704.86 4.055 1,208.69 1.330 Tripwire Inc. 79.51 0.176 7.81 0.028 7.27 0.042 94.59 0.104 Trustwave 56.32 0.125 10.94 0.039 1.56 0.009 68.82 0.076 Turbolinux Inc. 3.50 0.020 3.50 0.004 UC4 28.51 0.063 38.45 0.136 1.25 0.007 68.22 0.075 Ultrapower 16.48 0.095 16.48 0.018 Unet System 2.61 0.015 2.61 0.003 Unicom Systems 10.09 0.022 8.99 0.032 19.08 0.021 UNIFY Corp. 12.68 0.028 1.17 0.004 13.84 0.015 Unisys 92.08 0.204 62.79 0.222 9.08 0.052 163.95 0.180 Uptime Software 6.44 0.014 1.97 0.007 0.09 0.001 8.50 0.009 USU Software AG 20.89 0.074 20.89 0.023 Vasco 6.29 0.014 11.42 0.040 2.37 0.014 20.08 0.022 Veeam 37.59 0.083 41.55 0.147 5.78 0.033 84.91 0.093 Venus Tec 3.72 0.021 3.72 0.004 Versata 18.74 0.041 2.90 0.010 0.13 0.001 21.77 0.024 Vision Solutions Inc. 111.60 0.247 50.61 0.179 8.08 0.046 170.29 0.187 VMTurbo 2.50 0.006 2.50 0.003 VMware 1,831.62 4.053 860.11 3.042 678.56 3.904 3,370.28 3.710 Warevalley 5.40 0.031 5.40 0.006 Waterford Technologies 10.35 0.023 8.18 0.029 0.35 0.002 18.89 0.021 Wavelink Corp. 11.33 0.025 7.43 0.026 0.22 0.001 18.98 0.021 Webroot 106.13 0.235 23.77 0.084 129.89 0.143 Websense 143.23 0.317 86.33 0.305 25.23 0.145 254.79 0.280 Webspy 0.43 0.002 0.43 0.000 WINS Technet 1.61 0.009 1.61 0.002 Zenoss 12.84 0.028 1.96 0.007 14.81 0.016 ZL Technologies 17.06 0.038 0.82 0.003 0.32 0.002 18.20 0.020 Zoho 66.94 0.148 32.32 0.114 2.94 0.017 102.21 0.113 Zucchetti 1.36 0.003 36.83 0.130 38.20 0.042 Zyrion 14.73 0.033 0.77 0.003 15.50 0.017 Subtotal 40,944.83 90.603 25,338.46 89.615 16,093.31 92.591 82,376.60 90.676 Other 4,246.41 9.397 2,936.48 10.385 1,287.73 7.409 8,470.63 9.324 Total 45,191.24 100.000 28,274.95 100.000 17,381.04 100.000 90,847.23 100.000 Source: IDC, 2012 128 #235326 2012 IDC
Performance of Leading Vendors in 2011 Microsoft, IBM, Oracle, SAP, Symantec, HP, EMC, CA Technologies, Adobe, and VMware were the 10 leading vendors in the worldwide software market in 2011. There were two changes in ranking from 2010 for these leading vendors. One was HP and Symantec swapping the number 5 and number 6 spots and the other was VMware replacing Fujitsu in the number 10 spot. Collectively, these 10 leading vendors account for 48.4% of total worldwide packaged software revenue. Additionally: It is important to note that the 2010 rankings are based on data presented in this study (refer back to Table 2), not on what was published last year, because divestitures, mergers and acquisitions, and other updated information invalidate comparisons using the 2010 data from previous studies. See Appendix A for information regarding the treatment and impact of currency exchange rates on the data contained in this study. Top 50 Vendors' s of the Worldwide Software Market by Operating Environment Table 14 presents the top 50 software vendors worldwide by total software revenue segmented by major operating environments. For situations in which packages are licensed to multiple platforms, IDC allocates revenue to the primary server platform, thus potentially understating client-side revenue, particularly in the applications primary market. TABLE 14 Worldwide Packaged Software by Top 50 Vendors and Operating Environment, 2011 Mainframe Unix Linux/other open source Windows 32 and 64 Other Total Rank Microsoft 0.0 204.8 1,024.4 55,252.8 1,186.4 57,668.4 1 IBM 9,197.7 6,216.6 2,335.2 9,020.8 1,570.9 28,341.2 2 Oracle 317.2 10,797.6 3,871.2 10,346.0 984.2 26,316.0 3 SAP 48.0 4,615.3 1,039.7 9,689.1 146.4 15,538.6 4 Symantec 0.8 1,447.7 400.2 4,300.9 217.9 6,367.5 5 HP 55.3 2,493.8 437.9 2,800.1 344.2 6,131.4 6 EMC 261.3 1,678.2 167.3 1,455.3 1,322.8 4,884.9 7 CA Technologies 2,470.1 641.0 103.6 1,077.3 94.4 4,386.4 8 Adobe 0.0 398.9 100.8 3,095.1 561.6 4,156.3 9 VMware 0.0 67.9 675.9 2,739.5 26.0 3,509.3 10 Fujitsu 939.0 1,027.6 183.5 890.8 22.8 3,063.7 11 SAS 656.7 494.0 90.2 1,227.6 56.3 2,524.9 12 Intuit 0.0 115.2 84.9 2,197.5 58.8 2,456.5 13 2012 IDC #235326 129
TABLE 14 Worldwide Packaged Software by Top 50 Vendors and Operating Environment, 2011 Mainframe Unix Linux/other open source Windows 32 and 64 Other Total Rank Siemens 252.9 655.7 23.6 842.2 595.4 2,369.7 14 Infor 84.8 298.4 87.7 1,323.8 498.1 2,292.9 15 Dassault Systèmes 109.9 425.0 46.3 1,654.4 0.0 2,235.6 16 Autodesk 0.0 83.2 49.5 1,655.6 331.7 2,120.0 17 Salesforce.com 957.3 999.1 52.2 2,008.7 18 Intel Corp. 163.1 171.2 1,404.5 244.5 1,983.3 19 BMC 671.4 616.5 35.3 622.0 19.9 1,965.1 20 Hitachi 605.7 608.0 79.0 626.1 0.2 1,918.9 21 Sage 0.0 8.9 177.1 1,686.0 0.0 1,872.0 22 Cisco 4.5 367.1 67.1 1,358.1 0.0 1,796.9 23 Citrix 0.0 26.5 99.5 1,535.2 0.0 1,661.1 24 NEC 291.0 581.2 109.2 633.5 0.1 1,615.0 25 Activision Blizzard 1,501.7 1,501.7 26 SunGard 192.1 574.6 12.9 454.3 237.6 1,471.5 27 Synopsys 845.4 513.7 100.6 0.0 1,459.7 28 McKesson 4.9 857.0 9.3 333.3 153.3 1,357.9 29 Apple 0.0 1,198.8 3.7 106.4 46.5 1,355.4 30 NetApp 0.0 138.6 75.4 443.3 633.0 1,290.2 31 Trend Micro 63.4 95.0 1,037.7 12.7 1,208.7 32 ESRI 34.2 236.9 74.5 790.9 2.2 1,138.7 33 Attachmate 3.8 9.3 307.0 573.3 225.6 1,118.9 34 Cadence Design Systems 0.0 915.1 37.5 49.6 1,002.1 35 Teradata 1.2 439.1 467.1 79.6 2.8 989.7 36 OpenText 2.9 251.2 48.4 664.7 7.3 974.6 37 DATEV 26.5 947.7 974.2 38 PTC 0.0 167.4 21.9 769.9 7.0 966.3 39 Software AG 347.0 270.1 63.8 265.7 1.5 948.1 40 Red Hat 0.0 27.8 879.7 26.5 0.8 934.8 41 Mentor Graphics 0.0 662.6 5.4 178.2 59.6 905.8 42 Avaya Inc. 34.2 210.8 16.9 589.9 32.5 884.4 43 Nuance Communications Inc. 0.0 99.2 17.2 614.1 119.2 849.7 44 Quest Software 1.2 135.6 177.6 501.9 0.2 816.5 45 Compuware 417.5 169.3 10.0 164.2 42.1 803.2 46 Electronic Arts 780.3 780.3 47 TIBCO 6.4 358.2 56.8 256.7 52.1 730.2 48 Cerner 169.3 2.8 100.8 428.5 701.3 49 Ansys Inc. 393.9 7.6 269.9 671.4 50 Subtotal 17,011.9 43,183.1 15,390.3 129,087.5 10,346.9 215,019.7 Other 7,415.0 27,847.4 7,349.3 55,084.8 12,073.9 109,770.5 Total 24,426.9 71,030.5 22,739.6 184,172.3 22,420.8 324,790.1 Source: IDC, 2012 130 #235326 2012 IDC
FUTURE OUTLOOK Forecast and Assumptions Table 15 lists the top 3 assumptions, and Table 16 summarizes the general underlying assumptions used to develop the market forecasts. TABLE 15 Top 3 Assumptions for the Worldwide Software Market, 2012 2016 Market Force IDC Assumption Significance Changes to This Assumption That Could Affect Current Forecast Comments Economy IDC assumes that the global economy will be broadly stable but tepid in 2012, with the crisis in Western Europe casting a shadow. Worldwide GDP growth will be around 2.5%, weighed down by Europe. Short-term prospects for the U.S. economy have improved a little since CY 4Q11, and Japan will continue its recovery from the earthquake and tsunami. In Western Europe, the economy will flatline at 0% because of weak business and consumer confidence and the impact of austerity measures. Some countries in Europe have already entered a recession, and more countries could follow. Emerging markets have so far remained relatively resilient, but a downside scenario (unraveling of the European single currency) could derail momentum in all regions. Given the interrelationships among regions, economic instability because of the debt crisis in Europe puts a risk not just for the regional forecasts but for other regions as well. An upside change could enhance software spending by improving IT expenditures (including software) and bolstering consumer confidence. A downside change (e.g., a worsening of the sovereign debt crisis in Western Europe) could have the opposite effect. Given global economic uncertainties, it seems that the software boom of the post-2008 period will start a period of moderation in 2012. That is, we will have reached an inflection point in the rate of software growth. 2012 IDC #235326 131
TABLE 15 Top 3 Assumptions for the Worldwide Software Market, 2012 2016 Market Force IDC Assumption Significance Changes to This Assumption That Could Affect Current Forecast Comments Cloud Cloud is a new paradigm of computing that will shape IT spending over the next several decades the logical evolution of what we called "dynamic IT" for years. It entails shared access to virtualized resources over the Internet. IDC estimates that cloud services (public cloud) increased 34% in 2010 to nearly $22 billion, or about 1.6% of IT spending, and that percentage should increase to 3% by 2014. Cloud represents the fastest-growing delivery model for software and represents an accelerator for software growth. At the same time, it impacts services as a decelerator, since it reduces the cost of delivering services. The main inhibitors for adoption of cloud are concerns about security and also regulations on where data is stored to ensure privacy. The pace at which these issues are addressed in specific geographies impact the overall worldwide forecast and pace of public cloud adoption. Cloud is a key element of what IDC terms the 3rd platform. The growth in PaaS adoption will govern the availability of applications in the public cloud for buyers to subscribe to. Software Software spending has rebounded strongly over the past two years and was largely ahead of expectations in 2011. There is some evidence that software spending is becoming a substitute for some labor costs. While hardware growth has softened in the past six months, momentum has shifted to software investments. Jobs lead to consumer spending that drive corporate profits and thus the demand for software expenditures. But we're now seeing another impact, which is that software spending comes ahead of spending on additional employees. However, job growth should follow, assuming the new skills required can be found. Thus far, new job creation has been tepid at best and unemployment rates have remained high in many industrialized countries. This could have a delayed impact on software spending growth if unemployment rates persist at the current high levels. Consumer spending and confidence are key to long-term sustained growth in software markets. Continued high unemployment is a definite market inhibitor. Source: IDC, May 2012 132 #235326 2012 IDC
TABLE 16 Key Forecast Assumptions for the Worldwide Software Market, 2012 2016 Market Force IDC Assumption Impact Accelerator/ Inhibitor/ Neutral Certainty of Assumption Top 3 assumptions Economy IDC assumes that the global economy will be broadly stable but tepid in 2012, with the crisis in Western Europe casting a shadow. Worldwide GDP growth will be around 2.5%, weighed down by Europe. Short-term prospects for the U.S. economy have improved a little since CY 4Q11, and Japan will continue its recovery from the earthquake and tsunami. In Western Europe, the economy will flatline at 0% because of weak business and consumer confidence and the impact of austerity measures. Some countries in Europe have already entered a recession, and more countries could follow. Emerging markets have so far remained relatively resilient, but a downside scenario (unraveling of the European single currency) could derail momentum in all regions. High. A down economy affects business and consumer confidence, the availability of credit and private investment, and internal funding. A recession would cause businesses to delay IT upgrades and some new projects; a rising economy does the opposite. 2012 IDC #235326 133
TABLE 16 Key Forecast Assumptions for the Worldwide Software Market, 2012 2016 Market Force IDC Assumption Impact Accelerator/ Inhibitor/ Neutral Certainty of Assumption Cloud Cloud is a new paradigm of computing that will shape IT spending over the next several decades the logical evolution of what we called "dynamic IT" for years. It entails shared access to virtualized resources over the Internet. IDC estimates that cloud services (public cloud) increased 34% in 2010 to nearly $22 billion, or about 1.6% of IT spending, and that percentage should increase to 3% by 2014. Moderate. The key advantage to cloud services should be the ability of IT organizations to shift IT resources from maintenance to new initiatives. This in turn could lead to new business revenue and competitiveness as well as create new opportunities for IT vendors in SMB and emerging markets. There may be some negative impact on other areas of IT spending (e.g., traditional service revenue, as lower costs of delivery leads to lower contract values). Software Software spending has rebounded strongly over the past two years and was largely ahead of expectations in 2011. There is some evidence that software spending is becoming a substitute for some labor costs. While hardware growth has softened in the past six months, momentum has shifted to software investments. Moderate. Software spending, about 20% of total IT spending, can drive spending in hardware and IT and in business services. 134 #235326 2012 IDC
TABLE 16 Key Forecast Assumptions for the Worldwide Software Market, 2012 2016 Market Force IDC Assumption Impact Accelerator/ Inhibitor/ Neutral Certainty of Assumption Macroeconomics Inflation Inflationary pressures may exert a negative impact on the global economy in 2011. Oil, commodity, and food prices are rising and many economies are currently experiencing inflation, which exceeds the targets set by central banks. Inflationary pressures are even more dangerous for developing economies than for advanced countries. In the context of overall economic growth, which is still moderate by historical standards (especially in Europe and Japan), anti-inflationary measures have the potential to be a significant headwind in the near term. High. Low inflation keeps interest rates low and leads to more capital spending, including spending on ICT. High inflation can dampen investment. Unemployment/job creation Unemployment worldwide is still hovering at around 10% (last seen in the 1982 recession), and most regions will see very slow declines in their jobless rates over the next several years. Mature economies are still vulnerable to weakening employment trends in the face of renewed business and consumer pessimism, inflationary pressures, or other headwinds. Unemployment will even rise in some countries in Europe, especially because of public sector job cuts related to austerity measures. Job creation in emerging markets will be stronger as long as the global economy remains stable. Moderate. More employment drives more need for ICT spending and is a lagging indicator of economic recovery; job creation should be accompanied by a willingness to invest in other areas. It's also becoming clear that IT spending is, in some cases, a substitution for labor costs, so the technology-employment relationship is multi-faceted. 2012 IDC #235326 135
TABLE 16 Key Forecast Assumptions for the Worldwide Software Market, 2012 2016 Market Force IDC Assumption Impact Accelerator/ Inhibitor/ Neutral Certainty of Assumption Wild cards We don't predict a future wild card (which by definition is an unpredictable event with the potential to disrupt our forecasts), but the stability of the European currency union represents a wild card that may have a significant impact on forecasts. The economy and IT market in Europe will be flat or even negative as a result, and the spillover effects of a European currency crisis could be severe for everyone. Another wild card is the standoff over Iran, including the potential impact of conflict on oil supply and prices. A wild card that has already impacted short-term growth is the flooding in Thailand, which caused an HDD shortage. Moderate. Wild card events such as a collapse of the eurozone or conflict in Iran have the potential to significantly impact global growth. Even emerging markets could be vulnerable to a major crisis. The HDD shortage, a good example of a wild card that couldn't have been foreseen, had a negative impact on PC volumes. Global megatrends Convergence Convergence is a complex phenomenon working at many levels: convergence of the telephone network and the Internet, communications and IT technologies, consumer and enterprise technologies, and even storage, routing, and processing in the datacenter. Of these, perhaps the most overarching is the convergence of voice, video, and data communications. IDC assumes that this convergence is a permanent phenomenon and that it will pick up pace as the decade wears on. One measure is that IDC expects 1.9 billion users on the Internet and 3 billion users of the phone network by 2012. The overlap will be significant. High. Convergence will drive new competitive dynamics, offer new applications and functions to customers, and strain the legal and regulatory systems. It will also drive increased ICT spending. 136 #235326 2012 IDC
TABLE 16 Key Forecast Assumptions for the Worldwide Software Market, 2012 2016 Market Force IDC Assumption Impact Accelerator/ Inhibitor/ Neutral Certainty of Assumption Embedded computing, Internet of things This term refers to the proliferation of client devices and end-user or end-use devices at the network edge. Of 7 billion things connected to the Internet in 2010, 5 billion were not computers. These other devices range from Internetenabled cell phones and networked entertainment and gaming devices to automobiles, building automation systems, smart meters and thermostats, medical electronics, and industrial controllers. This doesn't even count RFID tags and sensors. IDC assumes that communicating client devices will proliferate at 5 10 times the rate of PCs installed. Devices will both converge (cell phones with more functionality) and diverge (single-use devices, such as RFID readers). High. The addition of billions of devices to the network edge will drive the need for more enterprise systems to deploy, manage, and make use of these devices. It will also shift the prevailing traffic from the center of the network outward to edge inward, which will affect computing and communications architectures. Market characteristics Buying sentiment Buying sentiment, as measured in IDC's FutureScan monthly poll of CIOs and line-ofbusiness managers, has improved in recent months. In the U.S. poll, buyer confidence has recovered from a lull in mid-2011, with most businesses and CIOs now predicting solid increases in their own IT budgets. In our China poll, businesses are on average still predicting doubledigit IT spending increases. Moderate. Buyer sentiment has long-term consequences for the approval of IT projects. Legend: very low, low, moderate, high, very high Source: IDC, May 2012 2012 IDC #235326 137
Forecast for the Worldwide Software Market Table 17 presents IDC's projections for growth in the worldwide software market for 2012 2016 by primary market and geographic region. All of the software segments reached the highest growth rate since the global recession in 2008. This occurred almost across all market areas (see Figure 2) and regions (see Figure 3). TABLE 17 Worldwide Packaged Software by Primary Market and Region, 2011 2016 Application development and deployment 2011 2012 2013 2014 2015 2016 2011 2016 CAGR Americas 38,939.0 42,271.4 46,471.0 51,115.3 56,247.2 61,877.7 9.7 EMEA 26,434.2 27,663.5 29,293.7 31,388.4 33,871.3 36,670.4 6.8 APJ 12,098.5 12,903.0 13,874.9 14,980.0 16,200.0 17,524.1 7.7 Subtotal 77,471.7 82,837.9 89,639.6 97,483.7 106,318.5 116,072.2 8.4 Applications Americas 81,094.0 87,019.3 93,468.1 100,294.4 107,856.1 116,196.0 7.5 EMEA 51,388.6 53,190.8 55,585.7 58,455.2 61,708.8 65,163.3 4.9 APJ 23,988.7 25,515.2 27,242.9 29,011.6 31,173.7 33,497.3 6.9 Subtotal 156,471.2 165,725.3 176,296.7 187,761.2 200,738.6 214,856.6 6.5 System infrastructure software Americas 45,191.2 48,043.9 50,993.9 53,943.5 56,935.0 59,950.2 5.8 EMEA 28,274.9 29,302.6 30,717.2 32,379.9 34,196.3 36,085.9 5.0 APJ 17,381.0 18,346.0 19,510.0 20,629.0 22,032.1 23,513.8 6.2 Subtotal 90,847.2 95,692.5 101,221.2 106,952.3 113,163.4 119,549.9 5.6 Total Americas 165,224.2 177,334.7 190,933.1 205,353.1 221,038.3 238,023.9 7.6 EMEA 106,097.7 110,156.9 115,596.6 122,223.5 129,776.4 137,919.6 5.4 APJ 53,468.2 56,764.1 60,627.8 64,620.7 69,405.7 74,535.1 6.9 Total 324,790.1 344,255.7 367,157.6 392,197.3 420,220.4 450,478.6 6.8 Note: See Table 15 for top 3 assumptions and Table 16 for key forecast assumptions. Source: IDC, 2012 138 #235326 2012 IDC
FIGURE 2 Worldwide Packaged Software by Primary Market, 2011 2016 Source: IDC, 2012 FIGURE 3 Worldwide Packaged Software by Region, 2011 2016 Source: IDC, 2012 2012 IDC #235326 139
Tables 18 20 illustrate worldwide revenue distribution by operating environment over the forecast period in each of the three primary markets. For packaged software as a whole, 32-bit and 64-bit Windows will continue as the leading operating environment, with a CAGR of 9.2% from 2011 to 2016, and reach $285.8 billion in revenue and a 63.4% market share by the end of the forecast period. Linux and other open source will experience the largest growth, with a CAGR of 22.0%. By 2016, open source operating environments will attain a 13.6% market share (up from 7.0% in 2011) and will take over the second place. Much of Linux's growth will come at the expense of Unix, which will decline at a CAGR of -3.2%, and will move to third place, with a 13.4% market share in 2016. TABLE 18 Worldwide Application Development and Deployment Software by Operating Environment, 2011 2016 2011 2012 2013 2014 2015 2016 2011 2016 CAGR Mainframe 10,437.7 10,523.6 10,737.5 10,907.9 11,045.1 11,109.2 1.3 Unix 19,902.5 20,045.5 19,748.2 19,232.8 18,431.0 17,323.2-2.7 Linux/other open source 9,071.9 10,905.5 13,219.7 16,082.3 19,600.3 23,825.9 21.3 Windows 32 and 64 34,982.2 38,448.2 43,146.2 48,611.0 54,763.7 61,540.7 12.0 Other 3,077.3 2,915.1 2,787.9 2,649.7 2,478.5 2,273.2-5.9 Total 77,471.7 82,837.9 89,639.6 97,483.7 106,318.5 116,072.2 8.4 Growth NA 6.9 8.2 8.8 9.1 9.2 Note: See Table 15 for top 3 assumptions and Table 16 for key forecast assumptions. Source: IDC, 2012 TABLE 19 Worldwide Application Software by Operating Environment, 2011 2016 2011 2012 2013 2014 2015 2016 2011 2016 CAGR Mainframe 5,727.6 5,850.6 5,919.4 5,968.1 5,959.4 5,903.7 0.6 Unix 35,985.3 36,109.7 35,719.2 34,170.7 32,017.5 29,443.7-3.9 Linux/other open source 8,056.9 9,992.9 12,321.0 15,165.5 18,628.8 22,176.5 22.4 Windows 32 and 64 93,255.2 101,241.9 110,655.0 121,573.7 134,030.8 148,025.3 9.7 Other 13,446.2 12,530.1 11,682.2 10,883.1 10,102.1 9,307.3-7.1 Total 156,471.2 165,725.3 176,296.7 187,761.2 200,738.6 214,856.6 6.5 Growth NA 5.9 6.4 6.5 6.9 7.0 Note: See Table 15 for top 3 assumptions and Table 16 for key forecast assumptions. Source: IDC, 2012 140 #235326 2012 IDC
TABLE 20 Worldwide System Infrastructure Software by Operating Environment, 2011 2016 2011 2012 2013 2014 2015 2016 2011 2016 CAGR Mainframe 8,261.6 8,399.7 8,626.5 8,790.4 8,890.2 8,933.1 1.6 Unix 15,142.7 15,213.0 15,064.5 14,718.8 14,187.8 13,520.2-2.2 Linux/other open source 5,610.8 6,967.0 8,657.5 10,501.1 12,728.4 15,365.3 22.3 Windows 32 and 64 55,934.8 59,021.9 62,889.8 67,081.6 71,634.7 76,196.1 6.4 Other 5,897.3 6,090.9 5,982.9 5,860.5 5,722.3 5,535.1-1.3 Total 90,847.2 95,692.5 101,221.2 106,952.3 113,163.4 119,549.9 5.6 Growth NA 5.3 5.8 5.7 5.8 5.6 Note: See Table 15 for top 3 assumptions and Table 16 for key forecast assumptions. Source: IDC, 2012 Market Context A five-year forecast (2011 2015) was last published for the worldwide packaged software market in Worldwide Software 2011 2015 Forecast Summary (IDC #228658, June 2011). Table 21 compares the forecast published in that document with the current forecast in terms of regional and worldwide revenue and worldwide annual growth rates. Figure 4 displays the same data in graphical form. A year ago, IDC was projecting a slight deceleration in packaged software growth in 2011. However, 2011 turned out to be more positive than that projection, resulting in a 9.8% increase in worldwide revenue. 2012 is projected to show slower growth than 2011 but still mark the beginning of a prolonged period of steady mid-single-digit growth throughout the forecast period. 2012 IDC #235326 141
TABLE 21 Worldwide Packaged Software by Region, 2007 2016: Comparison of June 2011 and June 2012 Forecasts June 2012 forecast 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Americas 137,738.9 142,650.3 140,698.7 152,018.1 165,224.2 177,334.7 190,933.1 205,353.1 221,038.3 238,023.9 EMEA 90,474.5 98,227.3 91,242.2 96,362.0 106,097.7 110,156.9 115,596.6 122,223.5 129,776.4 137,919.6 APJ 36,563.3 42,410.1 42,002.5 47,369.8 53,468.2 56,764.1 60,627.8 64,620.7 69,405.7 74,535.1 Total 264,776.7 283,287.7 273,943.4 295,749.9 324,790.1 344,255.7 367,157.6 392,197.3 420,220.4 450,478.6 Growth NA 7.0-3.3 8.0 9.8 6.0 6.7 6.8 7.1 7.2 June 2011 forecast Americas 137,738.9 142,076.7 139,001.4 150,014.2 159,418.5 169,865.8 181,588.6 194,434.1 208,722.6 EMEA 90,474.5 97,882.6 91,237.3 96,201.0 100,929.1 106,872.8 113,608.6 120,857.3 128,328.1 APJ 36,563.3 41,335.6 40,882.0 46,518.4 46,989.3 50,522.0 54,554.3 58,936.6 64,340.4 Total 264,776.7 281,294.9 271,120.6 292,733.6 307,336.9 327,260.6 349,751.5 374,228.0 401,391.1 Growth NA 6.2-3.6 8.0 5.0 6.5 6.9 7.0 7.3 Notes: See Worldwide Software 2011 2015 Forecast Summary (IDC #228658, June 2011) for prior forecast. Historical market values presented here are as published in prior IDC documents based on the market taxonomies and current U.S. dollar exchange rates existing at the time the data was originally published. For more details, see the Historical Market Values and Exchange Rates section of Appendix A. Source: IDC, 2012 142 #235326 2012 IDC
FIGURE 4 Worldwide Packaged Software by Region, 2007 2016: Comparison of June 2011 and June 2012 Forecasts Source: IDC, 2012 ESSENTIAL GUIDANCE We are in a period of significant change in the software industry. The following points are key to positioning for future growth: 2011 showed a continuous growing trend in software from the impact of the Great Recession experienced in 2009. But expect a slowing of this trend in 2012. The shift to the 3rd platform (incorporating cloud delivery, Big Data/analytics, mobility as the deployment target, and social business) will have a fundamental impact for the next decade, requiring suppliers to meet changing user expectations. The worldwide aggregate forecast does not tell the full story of different economic situations in different regions, driving differential growth rates and requiring different local strategies to meet differing local and regional requirements. 2012 IDC #235326 143
LEARN MORE Related Research Forecast and Competitive Analysis Documents Worldwide Development Languages, Environments, and Tools 2011 Vendor s (IDC #235129, June 2012) Worldwide Distributed Performance and Availability Management Software 2011 Vendor s (IDC #235139, June 2012) Worldwide Enterprise Portals 2011 Vendor s (IDC #235128, May 2012) Worldwide Financial Performance, Strategy Management, and GRC Applications 2011 Vendor s (IDC #234848, May 2012) Worldwide Nonrelational Database Management Systems 2011 Vendor s (IDC #234889, May 2012) Worldwide Data Integration and Access Software 2011 Vendor s (IDC #234890, May 2012) Worldwide Relational Database Management Systems 2011 Vendor s (IDC #234894, May 2012) Worldwide Database Development and Management Tools 2011 Vendor s (IDC #234895, May 2012) Worldwide System Management Software 2011 Vendor s (IDC #235052, May 2012) Worldwide Distributed System Management Software 2011 Vendor s (IDC #235053, May 2012) Worldwide Change and Configuration Management Software 2011 Vendor s (IDC #235073, May 2012) Worldwide Performance and Availability Management Software 2011 Vendor s (IDC #235127, May 2012) Worldwide Human Capital Management Applications 2011 Vendor s (IDC #234984, May 2012) Worldwide Hadoop-MapReduce Ecosystem Software 2012 2016 Forecast (IDC #234294, May 2012) Worldwide Human Capital Management Applications 2012 2016 Forecast: Market Continues Strong (IDC #235156, May 2012) Worldwide Big Data Technology and Services 2012 2015 Forecast (IDC #233485, March 2012) 144 #235326 2012 IDC
Worldwide Problem Management Software 2012 2016 Forecast (IDC #233662, March 2012) Worldwide Change and Configuration Management Software 2012 2016 Forecast (IDC #233498, March 2012) Worldwide Performance and Availability Management Software 2012 2016 Forecast (IDC #233537, March 2012) Worldwide Workload Scheduling and Automation Software 2012 2016 Forecast (IDC #233539, March 2012) Worldwide Output Management Software 2012 2016 Forecast (IDC #233731, March 2012) Worldwide Cloud Systems Management Software 2012 2016 Forecast (IDC #234001, March 2012) Worldwide Public Platform as a Service 2012 2015 Forecast (IDC #232215, February 2012) Worldwide Distributed System Management Software 2012 2016 Forecast (IDC #233424, February 2012) Worldwide System Management Software 2012 2016 Forecast (IDC #233428, February 2012) Worldwide Archival Storage Solutions 2012 Vendor Profiles: A Software View (IDC #232361, January 2012) Worldwide Public Cloud Application Platforms 2011 2015 Forecast (IDC #232171, January 2012) Worldwide IT Security Products 2011 2015 Forecast and 2010 Vendor s: Comprehensive Security Product Review (IDC #232221, December 2011) Worldwide IT Project and Portfolio Management SaaS 2011 2015 Forecast and 2010 Vendor s: SaaS Drives IT PPM Adoption (IDC #232271, December 2011) Worldwide Enterprise Applications 2010 Vendor s (IDC #232256, December 2011) IDC Predictions Documents Worldwide Application Development and Deployment 2012 Top 10 Predictions (IDC #233452, March 2012) Worldwide Software Business Solutions 2012 Top 10 Predictions (IDC #233104, February 2012) 2012 IDC #235326 145
Worldwide Storage 2012 Top 10 Predictions: Storage Spending Influenced by Cloud, Big Data, and Mobility Trends (IDC #232557, January 2012) Worldwide Unified Communications and Collaboration 2012 Top 10 Predictions (IDC #232897, January 2012) Other Related Research IDC's Software Taxonomy, 2011 (IDC #228020, July 2011) Worldwide Software 2011 2015 Forecast Summary (IDC #228658, June 2011) Appendix A: Worldwide Software Market Sizing and Forecast Methodology The IDC software market sizing and forecasts are presented in terms of packaged software revenue. IDC uses the term packaged software to distinguish commercially available software from custom software, not to imply that the software must be shrink-wrapped or otherwise provided via physical media. Packaged software is programs or codesets of any type commercially available through sale, lease, rental, or as a service. Packaged software revenue typically includes fees for initial and continued right-to-use packaged software licenses. These fees may include, as part of the license contract, access to product support and/or other services that are inseparable from the right-to-use license fee structure, or this support may be priced separately. Upgrades may be included in the continuing right of use or may be priced separately. All of these are counted by IDC as packaged software revenue. Packaged software revenue excludes service revenue derived from training, consulting, and system integration that is separate (or unbundled) from the right-touse license but does include the implicit value of software included in a service that offers software functionality by a different pricing scheme. It is the total packaged software revenue that is further allocated to markets, geographic areas, and operating environments. The market forecast and analysis methodology incorporates information from five different but interrelated sources, as follows: Reported and observed trends and financial activity. This study incorporates reported and observed trends and financial activity in 2011 as of the end of April 2012, including reported revenue data for public companies trading on North American stock exchanges (full CY 2011 in nearly all cases). IDC's Software Census interviews. IDC interviews all significant market participants to determine product revenue, revenue demographics, pricing, and other relevant information. Product briefings, press releases, and other publicly available information. IDC's software analysts around the world meet with hundreds of software vendors each year. These briefings provide an opportunity to review current and future business and product strategies, revenue, shipments, customer bases, target markets, and other key product and competitive information. 146 #235326 2012 IDC
Vendor financial statements and related filings. Although many software vendors are privately held and choose to limit financial disclosures, information from publicly held companies provides a significant benchmark for assessing informal market estimates from private companies. IDC also builds detailed information related to private companies through in-depth analyst relationships and maintains an extensive library of financial and corporate information focused on the IT industry. We further maintain detailed revenue by product area models on more than 1,000 worldwide vendors. IDC demand-side research. This includes interviews with business users of software solutions annually and provides a powerful fifth perspective for assessing competitive performance and market dynamics. Direct conversations with technology buyers provide an invaluable complement to the broader surveybased results. Ultimately, the data presented in this study represents IDC's best estimates based on these data sources as well as reported and observed activity by vendors and further modeling of data that we believe to be true to fill in any information gaps. The data in this study is derived from all the above sources and entered into the Software Market Forecaster database, which is then updated on a periodic basis as new information regarding software vendor revenue becomes available. For this reason, the reader should note carefully the "as of" date in the Methodology discussion within the In This Study section, near the beginning of this study, whenever making comparisons between the data in this study and the data in any other software revenue study. Historical Market Values and Exchange Rates Historical market values presented here are as published in prior IDC documents based on the market taxonomies and current U.S. dollar exchange rates existing at the time the data was originally published. For markets other than the United States, these as-published values are therefore based on a different exchange rate each year. Because many individual countries contribute to regional totals, it is difficult to give precise differences between current and constant currency values in this document. However, the scale of the difference can be understood from the movement of the U.S. dollar against major regional currencies. Customers should consider multiplying regional historical market values for each year by the change in value of the U.S. dollar against representative currencies in the region as shown in Table 22. This will provide a better approximation of local market growth. For example, to restate 2010 eurozone values into 2011 dollars, one would adjust the 2010 value upward by 5% (because the dollar depreciated against the euro in 2011). Please refer to IDC's regional research studies containing historical forecasts for multiple countries for more accurate regional growth in local currencies. Note that this discussion applies only to historical values prior to 2011. 2011 and all future years are forecast at a constant exchange rate. 2012 IDC #235326 147
TABLE 22 Exchange Rates, 2003 2011 2003 2004 2005 2006 2007 2008 2009 2010 2011 Euro 123 112 112 111 102 95 100 105 100 Pound 98 88 88 87 80 87 103 104 100 Yen 145 136 138 146 148 130 117 110 100 Canadian dollar 142 132 122 115 109 108 115 104 100 Mexico peso 87 91 88 88 88 90 109 102 100 Brazilian real 186 175 145 130 116 110 120 106 100 Note: To restate prior-year U.S. dollars, multiply historical market values by the percentage indicated in the table. Source: IDC, January 2012 Appendix B: Worldwide Software Market Forecast Summary Glossary IDC's software research programs maintain a centralized database that includes worldwide total packaged software revenue for over 1,000 software vendors. We do not contend that this is an exhaustive list of software providers; in fact, we believe there are more than 10,000 such suppliers. However, our database is designed to support very precise forecasting, and the suppliers in the database represent a majority of the software market's revenue overall and a majority of the revenue in each of the various segmentations it supports. The revenue is allocated to functional market segments, geographic areas, revenue types, industries, channels, and operating environments. The functional software markets defined by the taxonomy represent a collectively exhaustive and mutually exclusive view of the worldwide software marketplace. IDC's software market taxonomy is the basis for the relational multidimensional schema of the IDC Software Research database. The information from this continually updated database is used by IDC's software Continuous Intelligence Services (CISs) (i.e., our subscription research services) to generate consistent packaged software market sizing and forecasts. In addition, the IDC Software Research database is used as input to worldwide and regional syndicated trackers, the Worldwide Software Market Forecaster pivot table subscription products, and as the foundation for consulting engagements and further segmentations. Total packaged software revenue is defined as license revenue plus maintenance revenue plus subscription and other software revenue. It is primarily the total packaged software revenue that is further allocated to markets, geographic areas, and operating environments. In addition to total packaged software revenue, IDC collects software license revenue, software maintenance revenue, subscription and other software related revenue, and total company revenue: License revenue includes revenue collected for software licenses, either limited term (lease) or perpetual, that include licenses for new installations of a software product, licenses for additional software options, changes to existing licenses 148 #235326 2012 IDC
permitting more users or more computer system resources to be used by the licensed software (based, of course, on the original license agreement); such changes are often necessitated by server upgrades or staff increases or conversions of licenses that result in incremental additional revenue such as conversions from a fixed number of users or processors to a site or enterprise license. License revenue does not include license maintenance revenue, which typically includes fees covering version upgrades, the automatic delivery of bug fixes and patches, and basic telephone support, all of which are normally delivered during a fixed, renewable term of service. Maintenance revenue consists of fees charged for continuous improvement of the software by repairing known faults and errors and/or enhancing and updating the product, as well as for technical support. Subscription/other software revenue consists of fees to use software products and to receive maintenance and support for those software products for a limited period of time. Subscriptions consist of bundled software and services where the fair value of the license fee is not separately determinable from maintenance/support. This category also includes software lease or rental revenue (often, but not exclusively, applied to mainframe software). What Is Packaged Software? How does IDC identify the companies it measures and the resulting value of the markets? Our objective is to define companies and markets that are relevant for market research purposes not for legal or accounting purposes nor simply for publishing historic lists. Clearly, many companies have software and other types of business units; this taxonomy is not about deciding on the relative strengths of these business units and applying a single label to the entire company. The question therefore is, When does a company market and deploy software that should be counted as such for market research purposes? IDC uses the term packaged software to distinguish commercially available software from custom software, not to imply that the software must be shrink-wrapped or otherwise provided via physical media. Packaged software is programs or codesets of any type commercially available through sale, lease, or rental, or as a service. Packaged software revenue typically includes fees for initial and continued right-touse packaged software licenses. These fees may include, as part of the license contract, access to product support and/or other services that are inseparable from the right-to-use license fee structure, or this support may be priced separately. Upgrades may be included in the continuing right of use or may be priced separately. All of the above are counted by IDC as packaged software revenue. Packaged software revenue excludes service revenue derived from training, consulting, and systems integration that is separate (or unbundled) from the right-touse license but does include the implicit value of software included in a service that offers software functionality by a different pricing scheme (as described directly below in more detail). 2012 IDC #235326 149
Increasingly, packaged software is also being marketed and deployed on a subscription and transaction basis, as well as via other arrangements (e.g., for "free" with the packaged software's "owner" taking a percentage of the revenue enabled by the software as implicit "product" revenue), some of which do not involve a license. Software has also long been available for lease or rent, typically on mainframes. Furthermore, we must not be limited by accounting directives (such as those released by AICPA and FASB) because this would neglect to count large segments of software markets in a way that accurately reflects market dynamics and future opportunity. IDC's Software Research database includes revenue from a company if the company competes in a packaged software market defined in the taxonomy. From the market research standpoint, this is the most important question. Software revenue is defined in terms of two types of offerings from the viewpoint of the customer: The market for software code of a given functionality sold as such, typically via a perpetual license The market for software code bundled and marketed in another way (e.g., an application service) that competes with perpetually licensed software products To be classified as packaged software revenue attributed to a company in the Software Market Forecaster research database, both of the following have to be true: Ownership of intellectual property. X-as-a-service (XaaS) providers that do not own the software code are not software vendors but channels for software vendors. However, some vendors own the code and also provide an XaaS offering. In this case, IDC estimates a value for the software provided in that manner. However, in the case of packaged open source software (where there is no "owner" of the intellectual property), revenue is attributed to the distributor. Product is replicated. Software companies assemble a package of code from components and "sell" multiple copies in a one-to-many business model. The software product is replicated to support that model. Even though it may be customized as it is being installed, when the customization capability is an attribute built into the code, it is still considered replicated. Value-added resellers (VARs) do customization to packaged software, often on a one-to-one basis. In this case, VARs are a channel for the software. When a company takes code and adds its own changes and sells the resulting package substantially as changed to many customers, it is in turn an ISV that resells or OEMs components and adds value. (In these cases, IDC estimates the pass-through revenue and deducts it from the reseller and attributes it to the original owner of the intellectual property so as not to double count revenue and artificially inflate the size of the software market.) 150 #235326 2012 IDC
General Functional Market Definitions The worldwide software market includes all packaged software revenue across all functional markets or market aggregations. Primary software markets are the aggregation of the functional markets for applications, AD&D, and system infrastructure. The three primary markets together make up the worldwide software market. Secondary software markets are 19 important aggregations that make up IDC's packaged software market taxonomy. These secondary markets are consumer applications; collaborative applications; content applications; enterprise resource management (ERM) applications; supply chain management (SCM) applications; operations and manufacturing applications; engineering applications; customer relationship management (CRM) applications; structured data management software; application development software; quality and life-cycle tools; application server middleware; integration and process automation middleware; other application development and deployment; data access, analysis, and delivery software; system and network management software; security software; storage software; and system software. These markets map into the three primary markets and collectively equate to the worldwide software market. Functional markets are the focal point of IDC's analysis. IDC defines 78 individual functional markets for which it analyzes revenue by vendor, geography, and in some instances additional segmentations. Functional markets also provide the foundation and revenue base for the generation of competitive markets. Submarkets describe one or more discrete functional areas within a specific market. Although submarket-level data may be reported in selected IDC studies, this level of detail is not recorded in the Software Research database. Applications Market Definitions Packaged application software includes consumer, commercial, industrial, and technical programs and codesets designed to automate specific sets of business processes in an industry or business function, to make groups or individuals in organizations more productive, or to support entertainment, education, or data processing in personal activity. The packaged application market includes the consumer, collaboration, content, and enterprise applications subsegments; the enterprise applications market, in turn, is made up of the enterprise resource management, supply chain management, operations and manufacturing, engineering, and CRM applications markets. Consumer Applications Consumer applications are software products for recreation, education, and/or personal productivity enhancement. 2012 IDC #235326 151
Consumer Software The consumer software market includes home education/edutainment products sold to homes for specific educational purposes (for either adults or children) or reference (e.g., dictionaries and encyclopedias); games and entertainment (sports, adventure/role playing, arcade/action, strategy, and family entertainment applications); and home productivity that covers the software categories of home creativity, including all help, how-to, and lifestyle applications (e.g., cookbooks); personal productivity products, including resume writers, standalone calendars, expense records, will makers, and family-tree makers; and personal finance and tax preparation programs. Note: IDC does not provide detailed functional analysis of the consumer applications market but tracks related revenue to provide a holistic view of the industry because some software providers market consumer, collaboration, content, and enterprise applications as well as other types of software. Collaborative Applications Collaborative applications enable groups of people to work together by sharing information and processes. Definitions of collaborative applications markets are presented in the sections that follow. Email Applications Email applications provide a framework for electronic messaging, typically within an organization, based on shared directory messaging platforms and access protocols for use by enterprises. The core integrated functionality areas are mail messaging, group calendaring and scheduling, shared folders/databases, threaded discussions, and custom application development. Administration and customization are generally performed by centralized IT staff when deployed on-premise or by a third-party application management provider when deployed as a hosted service. Instant Communications Applications Instant communications applications represent the evolution of standalone enterprise instant messaging (IM) and presence capabilities into a more sophisticated environment for messaging and collaboration. Instant communications applications connect known users and combine many of the following capabilities: text-based instant messaging/web-based chat (one-to-one and multiparty chat), internal screen sharing/presentation, presence/location awareness, real-time desktop contact management, desktop video, internal voice over IP (VoIP) calling and call control, and integration with LDAP and related directory services. Team Collaborative Applications Team collaborative applications (TCAs) provide an integrated set of Web-based tools for structured, content-specific collaboration among team members from one or more organizations with known domains. The core integrated functionality areas are shared workspaces for managing and sharing information in documents, assigning and coordinating tasks, and maintaining other project and team content. User and workspace administration, configuration, and customization are generally performed by individual users. Communication within the TCA environment is mostly asynchronous, B2B, and closed to a specific set of eyes. 152 #235326 2012 IDC
Collaborative applications designed for a particular vertical market such as manufacturing product design or life-cycle development (product data management [PDM] and product life-cycle management [PLM]) or application development code sharing are not included here. Conferencing Applications Conferencing applications (also known as Web, data, visual, electronic, or real-time conferencing) provide a real-time connection for the viewing, exchange, or creation of content and information by two or more users in a scheduled or ad hoc online meeting or event. Conferencing applications can be delivered to a desktop or smartphone device (using IP, TDM, Web interface, proprietary thin client, or browser) as well as video endpoint (either a specialized video room or desktop). Enterprise Social Software Enterprise social software offerings bring enhanced social collaboration capabilities to users that are either inside or outside an organization's firewall. Those users primarily in non customer facing roles are the focus of these solutions, but customer-facing interactions may also occur. Common enterprise 2.0 functionality offered in enterprise social software solutions include, but are not limited to, activity streams, blogs, communities, discussion forums, groups (public or private), ideas, microblogging, profiles, recommendation engines (content or people), tagging, bookmarking, and wikis. Vendors tracked in the enterprise social software market can offer discrete solutions supporting one type of social functionality (such as community management, ideation, innovation management, or activity streams) or a broad-based platform that encompasses many functionality traits. A variety of deployment options (on-premise, SaaS, hosted application management, or software appliance) are made available. Content Applications Content applications include content management software, authoring and publishing software, search and discovery software, and enterprise portals. The specific market definitions are presented in the sections that follow. Content Management Content management software builds, organizes, manages, and stores collections of digital works in any medium or format. The software in this market includes document management, Web content management, capture and image management, digital asset management, and records management. Content management forms the foundation or the infrastructure for knowledge management. Applications in this market include one or more of the following functions: Gathering and feeding documents and other media into collections via crawlers or other automated and/or manual means and performing metadata capture/enrichment, formatting, transformations, and/or conversion operations Organizing and maintaining information, including some or all of the following: 2012 IDC #235326 153
Indexing, cataloging, and/or categorizing information in the content management system Building directories Defining workflows for tracking documents and changes and sending alerts when action is required Record keeping, auditing, and logging Updating and purging content Searching for information in the content management system (embedded tools may be provided) Ensuring document security by managing rights and permissions to create, edit, post, or delete materials; managing user access; and protecting intellectual property Authoring and Publishing Software Authoring and publishing software is defined as software used to create, author, edit, and publish content, including text documents, spreadsheets, presentations, images, audio, video, and XML-structured documents. It does not include the software used to design and develop Web sites. Authoring and publishing software includes the following categories: Office suites, including word processors, spreadsheets, and presentation software Graphic design and layout, including image editing software and layout and design software Compound document authoring and publishing, including XML authoring software as well as software for the automated and semiautomated generation of paginated, structured electronic documents from content components. Forms design and input software, including software to design forms, render the forms for display, and enter data into the forms but not to route, manage, or process the forms beyond form-level validation or actions Audio/video (AV) authoring software, which lets professionals and advanced consumers edit, manipulate, and assemble audio and video content, including the creation of custom professional CDs and DVDs Information diagramming applications, which provide for the diagramming and visual representation of information Other authoring tools, including tools for creating elearning content, online help, and other types of content 154 #235326 2012 IDC
Search and Discovery Search and discovery applications create access to unstructured information. They also provide alternative access to structured data. This group of software applications and technologies analyzes, tags, and searches text, often in multiple languages, and rich media such as audio files, video, and image files. This market also includes unified information access platforms, extended search platforms, search engines, multilingual modules, question-answering applications, categorization/metadata tagging tools, categorizers and clustering engines, visualization tools for information navigation and analysis, filtering and alerting tools and text analytics applications. Search engines, platforms, and applications including browsing and navigation Text mining and text analytics Categorizers and clustering engines Question answering Language analyzers Rich media search Enterprise Portals Enterprise portals integrate access to information and multiple applications and present it to the business user in a useful format. This software often provides a metadata-driven presentation framework for developing applications that tie together capabilities often provided by other product categories, such as team collaboration, content and document management, enterprise search, business intelligence, and workflow and business process management. This software is used by business users who can tailor the look and feel of their environment but must also include IT tools for role-based or rule-based administration governing access. Enterprise Resource Management Applications Enterprise resource management applications are designed to automate and optimize business processes related to resources required to meet business or organizational objectives but are not customer or prospect facing or specialized to various types of engineering. The resources automated include people, finances, capital, materials, and facilities. The resulting applications forecast, track, route, analyze, and report on these resources. The market includes software that is specific to certain industries as well as software that can handle requirements for multiple industries. Definitions of the relevant functional application segments are presented in the sections that follow. 2012 IDC #235326 155
Financial Accounting Applications Financial applications are designed to support accounting, financial, and treasury and risk management functions. The financial applications market consists of the following submarkets: Accounting software supports general financial management business processes such as accounts payable, accounts receivable, general ledger, and fixed asset accounting, as well as more specialized functions such as credit and collections management and automation, dispute resolution, enterprise spend management, project accounting and costing, tax and revenue management and reporting, nonprofit fund accounting, point of sale, invoicing, electronic bill presentment and payment, and transactional financial reporting and business intelligence embedded into accounting applications. Treasury and risk management applications support corporate treasury operations (including the treasuries of financial services enterprises) with the corresponding financial institution functionality and optimize related cash management, deal management, and risk management functions as follows: Cash management automation includes several treasury processes involving electronic payment authorization, bank relationship management, cash forecasting, and others. Deal management automation includes processes for the implementation of trading controls, the creation of new instruments, market data interface from manual or third-party sources, and others. Risk management automation includes performance analysis, Financial Accounting Standard (FAS) 133 compliance, calculation of various metrics used in fixed-income portfolio analysis, market-to-market valuations, and others. Human Capital Management Human capital management (HCM) applications software automates business processes that cover the entire span of an employee's relationship with the corporation (as opposed to the department or group to which the employee belongs) as well as management of other human resources used by the enterprise (e.g., contingent labor, contractors, and consultants), including increasingly human resources employed by suppliers and customers. The center of the HCM applications suite is designed for core HR functions such as personnel records, benefits administration, and compensation. Increasingly, these functions are being delivered as employee self-service or manager self-service to automate record keeping and updating as well as consolidated reporting. Globalization, flexible work rules, job mobility, and the strategic importance of people assets have forced organizations to transform their human resources systems into a more real-time, personalized, and operational intelligence business function that goes beyond the traditional view of aggregating personnel data. Core HR functions are being supplemented by extensions that form the basis of a new generation of HCM 156 #235326 2012 IDC
applications framework. The extensions are categorized in four major segments or submarkets: erecruiting, incentive management, performance management, and workforce management. Increasingly, core HR applications are also adding selective and functional-equivalent features of these HCM extensions to meet changing customer requirements. The functional aspects of these HCM extensions are: Recruiting applications are designed to automate the recruitment process through better tracking of applicants, screening and skills assessment, profiling and resume processing, and identifying talents inside or outside the organization. Key features include: Managing skills inventories Creating and managing job requisitions Identifying appropriate employment candidates Coordinating team collaboration within hiring processes Facilitating resource planning Deploying workers to appropriate jobs, projects, or teams Incentive management applications are designed to automate the process of providing cash and noncash incentives to employees, partners, and external users through advanced modeling, reporting, and built-in interfacing to payroll accounting systems. Key features include: Quota and territory management Calculation and distribution of commissions, spiffs, royalties, and incentives to employees and channel and business partners Compensation analysis using internal and external data for retention risk analysis Linking incentives cash and noncash to business objectives Payroll and payment engine interfaces Account payables integration HR performance management applications are designed to automate the aggregation and delivery of information pertinent to the linking of job roles and the mission and goals of the organization. More specifically, the system allows users to automate the performance review process by using mechanisms such as training and key performance indicators (KPIs) to constantly track and monitor the progress of an individual employee, work team, and division. Key features include: Assessment of individual and organizational skills gaps that impede performance and job advancement, as in ability testing Continuous reviews and establishing milestones 360-degree evaluation and real-time feedback 2012 IDC #235326 157
Performance appraisal automation Competency assessment and management Goal setting and tracking Employee surveys Alignment of human assets to corporate objectives Learning development and career improvement programs Fast tracks for top performers Delivering training based on certification requirements Succession planning Workforce management applications are designed to automate the deployment of the workforce through workload planning, scheduling, time and attendance tracking, resource management, and rules and compliance management. Increasingly, workforce management applications are being integrated into customer relationship management applications in a contact center environment. Through extensive use of workforce management applications, organizations are also able to develop training guidelines, career advancement plans, and incentive compensation programs to improve, motivate, and sustain the quality of their employees. Key features include: Skills and certification tracking Shift/vacation bidding Workload planning, forecasting, and scheduling Scheduling optimization Customer wait-time forecasts Coverage management Absence management Labor activity tracking Rationalization of revenue per full-time equivalent Cost of sales activities Sales resource planning based on local and regional opportunities Payroll Accounting The functionality involves payroll accounting and other labor-related payments, including tracking of stock-option compensation and other variable and nonvariable payments. 158 #235326 2012 IDC
Procurement Procurement applications automate business processes relating to purchasing material (whether direct or indirect; raw, in process, or finished; as a result of or flowing into a product supply chain specific business process; or in support of performing a service) and services (business or professional). With the advent of the Internet, the procurement function is being expanded to cover Web-based sourcing, procurement, transaction processing, and payment support, all of which are connected to create a single view of the spending levels at a company. As a result, purchasing activities are integrated into a supplier community that can be easily tracked, benchmarked, and analyzed by both buyers and suppliers. Existing and upcoming features of these procurement modules include: eprocurement Self-service requisitioning Order entry (PO email) Approvals, workflow Transaction processing, EDI, EDI-INT Procuring configurations Global agreements, time-phased pricing, mass update price esourcing Strategic sourcing Dynamic pricing erfx Product design management Commodity strategy, spot buying Contract compliance Contract library Contract management, tracking, enforcement Content management Standardization, function equivalent Consolidated buy/group purchasing organizations Data synchronization and management 2012 IDC #235326 159
Item master cleansing Category management for commodity buying Catalog aggregation, syndication Supplier performance management Supplier enablement, portal Vendor-managed inventory support Supplier performance tracking Supplier consolidation Supplier satisfaction metrics Machine-to-machine connection such as EDI exchanges Electronic invoice presentment and payment/dispute resolution Volume discount discovery Consolidation of accounts Invoice, PO, multiple document matching Standard applications templates for exceptions handling Procurement analytics Integrated analytics Order Management Order management applications are designed to automate sales order processing from capture to invoice and settlement as well as built-in features to handle order planning and demand management capabilities. Item lookup and order placement are the prerequisites of order management applications, followed by issuance of receipts and advance shipping notices as well as payment processing functions. Increasingly, Web-based order management applications are replacing legacy systems for faster and more accurate order processing. Order and product configurations, as well as pricing options, freight calculation, and credit checking, are being combined to form an integrated order management application, regardless of the sales channels. Other features include view price history, profit management, multiple order types (including quotes and credit orders), blanket and release orders, direct ship and transfer orders, kit processing, and product returns processing. 160 #235326 2012 IDC
Financial Performance and Strategy Management Applications The financial performance and strategy management applications market consists of cross-industry applications whose main purpose is to measure, analyze, and optimize financial performance management processes using prepackaged applications that include the following: Budgeting and planning includes applications to support operational budgeting processes, corporate budget consolidation and adjustment processes, and planning and forecasting processes. Financial consolidation includes applications that support both statutory and management financial consolidation, reporting, and adjustment processes across multiple entities and divisions. Profitability management and activity-based costing applications include packaged applications to support detailed cost and profitability measurement and reporting processes. Strategy management applications include those that support a closed-loop performance management strategy such as the balanced scorecard. Strategy management applications incorporate domain expertise across a range of business processes, such as finance, human resources, operations, and CRM, but enable strategic management processes rather than performance management reporting processes of these functions. Project and Portfolio Management Project and portfolio management (PPM) applications are used for automating and optimizing the initiating, planning/scheduling, allocation, monitoring, and measuring of activities and resources required to complete projects. In addition, the portfolio management capabilities enable the tracking of an aggregation of project, products, programs, and/or initiatives to oversee resource allocation, for making ongoing investment and prioritization decisions, and to track risks as part of an overall portfolio. Ultimately, PPM applications help organizations manage the scope, time, and cost of discrete sets of related people processes (projects) on an individual and portfolio basis. IDC uses a wide definition of PPM to include the breadth of solutions that use PPM features at their core, such as architectural/engineering/construction management (AEC) or building infrastructure information management (BIIM), asset/capital management (A/C), IT project portfolio management (ITPPM), new product development/introduction management (NPDI), professional service automation (PSA) or services resource planning (SRP), and other industry-oriented solutions developed around the primary premise of successful "project" completion as the main business purpose. Enterprise Asset Management Enterprise asset management application software automates the many aspects of asset management and maintenance, repair, and overhaul (MRO) operations (e.g., machinery and equipment, buildings, or grounds). The software generally includes functionality for planning, organizing, and implementing maintenance activities, 2012 IDC #235326 161
whether they are performed by employees of the enterprise or by a contractor. Typical features include equipment-history record management, descriptions of items maintained, scheduling, preventive and predictive maintenance on the assets, work order management, labor tracking (if integrated within the maintenance management applications), spare parts management, and maintenance reporting. Supply Chain Management Applications Supply chain management application software automates supply- and demand-side business processes that bring a product or service to market, including multisite organizations involved in a complex supply chain process, including raw materials suppliers, contract manufacturers, 3PL and 4PL providers, and individual transportation and warehousing organizations. Definitions of the relevant functional application markets are presented in the sections that follow. Logistics Logistics application software automates activities relating to moving inventory or materials of any type. Examples include software that automates distribution resource planning, warehouse management, and transportation planning business processes that are not specific to an industry. (Logistics applications specific to the transportation industry are included in the services operations management applications market.) Production Planning Production planning (PP) applications software automates activities related to the collaborative forecast and continuous optimization of manufacturing processes. PP applications span supply planning, demand planning, and production planning within organizations. These applications identify demand signals, aggregate historical data that informs short- and long-term demand expectations, and provide supplier capabilities across multiple manufacturing sites. Production planning application software is key to any supply chain management initiative because supply and demand planning dictates the rest of the supply chain activities. Inventory Management Inventory management application software automates activities relating to managing physical inventory, whether direct or indirect; raw, in process, or finished; as a result of or flowing into a product supply chain specific business process; or in support of performing a service. This includes inventory control/materials management business processes in any industry, not just in manufacturing. Operations and Manufacturing Applications Operations and manufacturing applications are enterprise applications that automate and optimize processes related to planning and execution of services operations and manufacturing activities, as well as other back-office activities. The resources automated include people, capital, materials, and facilities. The applications track, route, analyze, and report on these resources. The market includes software that is specific to services, manufacturing, and other industries. Definitions of the relevant functional application segments are presented in the sections that follow. 162 #235326 2012 IDC
Services Operations Management Services operations management applications support the services supply chain and are unique to particular industries. These industry-specific applications cover a broad range of activities such as automating claim processes (as applied to insurance functions), automating admissions/discharges and transfers of patients (as applied to healthcare functions), or automating energy trading (as applied to energy and utility functions). Other examples of industry-specific applications are those that enable the automation of real estate, business, legal services, banking and finance, education, government, social services, and transportation. Manufacturing Functional applications in manufacturing include material and capacity requirements planning (MRP), bills of materials (BOMs), recipe management, manufacturing process planning and simulation, work order generation and reporting, shop floor control, quality control and tolerance analysis, and other functions specific to manufacturing execution (MES). The category does not include computer-aided manufacturing (CAM) applications for NC and CMM machine programming. (Advanced planning and scheduling applications are included in the supply chain planning functional market.) Other Back Office Other back-office applications include various types of application automating functions not otherwise covered previously, such as computer-based training, elearning applications, speech and natural language, translation and globalization software, and environmental health and safety applications. These applications also cover a wide range of point solutions for product-related applications other than services operations management and manufacturing. These applications have at their core a product orientation focused on efficiencies related to item maintenance, replenishment, and site management. Among them are retail- and wholesale-specific applications. Engineering Applications Engineering applications automate all of the business processes and data management activities specific to ideas management, concept planning, and design and the handoff of a design to execution (manufacturing, construction, or other). The markets include mechanical computer-aided design (MCAD), CAM, computer-aided engineering (CAE), collaborative product data management, and other engineering applications, which include those for electronic design automation (EDA) and architecture/engineering/construction (AEC) or building infrastructure information management (BIIM). Definitions of the engineering application segments are presented in the sections that follow. Mechanical Computer- Aided Design MCAD software is utilized for tasks typically performed by designers and drafters. Specifically, this category includes computer-assisted designing, drafting, and modeling (wire frame, surface, and solid). MCAD also includes conceptual design and/or industrial design, animation and visualization, and assembly design. 2012 IDC #235326 163
Mechanical Computer- Aided Engineering Mechanical CAE applications address tasks such as structural/stress analysis, kinematics, fluid dynamics, thermal analysis, and test data analysis. Mechanical Computer- Aided Manufacturing Mechanical CAM applications prepare data for actual production on the shop floor (e.g., NC tape generation and data for CNC machines). Collaborative Product Data Management Collaborative product data management (cpdm) applications provide engineering groups, but also increasingly cross-disciplinary teams across the enterprise as well as outside of its four walls, with software tools to electronically coordinate, manage, and share product data throughout the product life cycle. The major subsegments of this market are product data vaulting, document management, light geometry with view/markup capabilities (collaboration), change management, and parts libraries. Workflow, ideas management, and product-focused environmental compliance management are now emerging as additional application subsegments. Other Engineering Other engineering applications support electronic design automation, architectural/engineering/construction, and other engineering functions. AEC applications software automates drawing/design of building- and civil engineering related projects. (AEC project and portfolio planning and facilities management are part of the project and portfolio management functional market.) Customer Relationship Management Applications CRM applications automate the customer-facing business processes within an organization irrespective of industry specificity (i.e., sales, marketing, customer support, and contact center). Collectively, these applications serve to manage the entire life cycle of a customer including the process of brand building, conversion of a prospect to a customer, and the servicing of a customer and help an organization build and maintain successful relationships. Interactions in support of this process can occur through multiple channels of communication. Channels of communication include but are not limited to email, phone, and Web. Additional technologies impacting CRM are as follows: Social CRM IDC includes functionality that incorporates social capabilities within a CRM construct within the relevant functional market. SaaS CRM applications that are offered through an on-demand or SaaS delivery model are categorized within the appropriate functional market. ecommerce IDC defines ecommerce application software as applications that are directly involved in or linked to the application in which an order is placed or accepted, therefore representing a commitment for a transfer of funds in exchange for goods or services. Included in this process is the presentation of the product to the customer in the form of an online catalog. As is the case with 164 #235326 2012 IDC
other competitive software markets, ecommerce applications derive from existing functional markets. Applications that manage the catalog and customer facing portions of the ecommerce process are categorized in the appropriate CRM market as indicated as indicated below. Definitions of the CRM application segments are presented in the sections that follow. Sales Sales automation applications include both sales management applications and sales force automation applications. Functionality includes the following: Account/contact management Electronic ordering Lead management Mobile sales Opportunity management Partner relationship management (PRM) Sales analysis and planning tools Sales configuration tools Sales history Team selling Telemarketing and telesales scripting Territory management Marketing Marketing applications software automates a wide range of individual and collaborative activities associated with the various components of the marketing process, including strategic marketing activities over more operational, campaign related activities to catalogue-based ecommerce and trade promotions management. Functionality includes the following: Ad management/placement Brand management Campaign planning, execution, and management Collateral management/distribution Direct/database marketing 2012 IDC #235326 165
Electronic catalog/ecommerce solutions Email marketing Social marketing Sentiment analysis Customer, segmentation, and predictive analytics Event/trade show management Focus groups/media testing Lead generation/qualification/distribution List management Marketing resource management Media and analyst relations Mobile device marketing Personalization Primary research Surveying Trade promotion management Upsell and cross-sell programs Web activity analysis Web advertising Customer Service Customer service applications provide customer/client (e.g., patient and student) information management (CIM). Each application is designed to enhance the management of relationships with existing customers. Customer service software is used to support customers who are external to an organization. Defining characteristics of the customer service category include problem tracking, customer history, and incoming contact management. Functionality includes: Automated assistants Case assignment and management Conferencing 166 #235326 2012 IDC
Email response management Field service Live collaboration and chat Self-service Web chat Social network response IT help desk applications are covered under "problem management" in the system management software category and are thus excluded from this market. Contact Center Contact center applications automate functions relating to the operations of the CRM installation. These applications, although enabling in function, do not have a desktop end-user focus. Products included in this category are ACD, predictive dialing, telephony integration, and universal queuing. Application Development and Deployment Market Definitions Structured Data Management Software Structured data management software includes products that manage a common set of defined data that is kept in one or more databases (structures of managed data shared by multiple application programs) and is driven by data definitions and rules, whether this involves single databases accessed directly by applications or distributed databases accessed by multiple applications in multiple locations. The distinguishing characteristic of all structured data management software products is that they use definitions of data structure and behavior along with rules governing their integrity, validity, security and, in some cases, alternative formats to manage the storage, movement, and manipulation of data kept in databases. The user community for structured data management software typically includes database administrators, data modeling analysts, data administrators, and developers of database-intensive applications. Relational Database Management Systems The relational database management system (RDBMS) market includes multiuser DBMSs that are primarily organized according to the relational paradigm and that use SQL as the foundational language for data definition and access. Also included are RDBMSs that have been extended to support embedded tables or other nonrelational enhancements or to include extended attribute types (such as graphical, geospatial, and audio), object-oriented formalisms (such as data encapsulation), or direct support for XML data. 2012 IDC #235326 167
Nonrelational Database Management Systems Nonrelational database management systems (NDBMSs) are those that are not based on the relational paradigm. They use a variety of other approaches to the organization, management, storage, and retrieval of data. Types of nonrelational DBMSs are as follows: A prerelational DBMS market is a multiuser DBMS that is accessed using explicit navigation of the structure by the problem program and is typically organized using either the CODASYL or a proprietary structure. List-oriented, hierarchical, B-tree indexed, network, and inverted list are examples of organizations included in this category. The data is normally managed and accessed through a proprietary language or API, though most of these products also support access through standardized interfaces such as SQL, ODBC, JDBC, ADO.NET, Java Entity Beans, and various Web services. A postrelational DBMS has an internal structure that requires physical navigation, similar to a prerelational DBMS, but has layered over that structure a set of access and management services that operate according to one or more abstraction paradigms, which usually include both relational and object oriented. These products typically have proprietary DDL and DML and sets of APIs or drivers but can be accessed using standard SQL and other standard interfaces as well. Although they may support object-oriented data definition and manipulation, they differ from object-oriented DBMSs in that they make the database an explicit external service to which the application connects through an API or service layer. By contrast, object-oriented DBMSs enable the user to define database components as classes within the application object model and to manipulate the database through methods inherited from a DBMS class library, thus making the DBMS itself an implicit service of the application's environment. Object-oriented DBMSs are designed to provide data storage and support services using an object-oriented architecture. An object-oriented DBMS (OODBMS) supports the basic features of object-oriented development, including inheritance, polymorphism, encapsulation, and state. Unlike the other types of DBMSs, the OODBMS provides an implicit set of services associated with classes in the application object model that have been identified as "persistent," so there is no API, DML, or service call to be invoked by application code. Because of the intimate relationship between the OODBMS data organization and the application, its database schema must be aligned, either implicitly or explicitly, with the class structure of the application. Also, an OODBMS must explicitly support (through header files and runtime libraries) each language to be used with it. These languages typically include Smalltalk, C++, C#, and Java. The XML database management systems market includes native XML database management systems, which decompose XML documents into data structures based on their tag structures and store them in an internal data storage facility that has been optimized for XML tag based retrieval. Such facilities typically include the capability to convert XML documents into XML documents of other types, driven by XSL or other mapping specifications. 168 #235326 2012 IDC
Although the XML DBMS can support XML schemas and optimize its operation based on such schemas, it does not require schematic definition of a given XML document to consume, store, organize, and index its content. This market also includes XML data search and retrieval facilities that are driven by XML schemas. It does not include XML-based end-user query tools, access integration middleware, or analytic applications that may happen to use XMLbased access protocols. This market also does not include software that simply serves as a relay or remote connection facility between programs and XML files. Nor does it include software that has as its sole or principal purpose the ability to provide online content services for end users where the content just happens to be coded in XML. End-user DBMSs enable end users to define and manage their own data without any need for formal database administration. Such DBMSs typically reside on desktop operating environments or on servers for setup and use by knowledge workers either individually or in collaboration with others. These tools typically include a DBMS engine tightly integrated with a scripting language and report writer, which provides a localized environment for data management and analysis. Nonschematic database management systems store structures that are inferred from data presented in a key-value pairing format, such as commaseparated values, or spreadsheet tables. They support both queries and searches against this data. They are most commonly used to dump large amounts of data into the database where it may be searched, analyzed, interpreted and, in some cases, normalized into regular data structures. These databases are most commonly deployed in environments that involve clusters or grids of systems using large memory models and drive services offered over the Internet. There are several open source initiatives involved, such as HBase, which serves as the database for the HADOOP environment. There are also commercial offerings, and these represent the bulk of revenue in this market. Database Development and Management Tools Database development and management tools are used to develop, load, reload, reorganize, recover, or otherwise manage and optimize databases and to maintain replica databases for recovery, performance, or availability purposes. Tools used to archive, mask, and subset database data also belong to this market. This category also includes database-specific accelerators, SQL optimization tools, database security, and other database utilities. This market includes the submarket segments that follow: Database administration tools. This submarket includes database monitoring and tuning tools and other tools for performing routine database administration (DBA) tasks such as reorganizations, rebuilding indexes, reallocating database storage, changing and redefining indexes, and tuning optimization options, and so on. 2012 IDC #235326 169
Database replication software. This software is used for maintaining an exact copy of a live database or a subset of a live database, typically for recoverability, high availability, or nonstop maintenance purposes, or to distribute the database workload or isolate workload components by segregating them and assigning them to separate, replicated instances. Database archiving and ILM software. Products in this segment are used to manage the evolution of data from its creation to removal from the database and include database subsetting, data masking, and test data generation tools as well as tools that build and maintain archives of databases, often allowing transparent access to archived data, preserving original schema information about archived data and intelligence for selecting referentially complete subsets of data for archiving. (Such products can also be used to create referentially complete subsets of databases for populating subset or test databases.) Database development and optimization software. This segment includes database management software such as SQL authoring tools and SQL optimization and analysis tools. It also includes software for database security, database caching, and database acceleration. Data Integration and Access Software Data integration and access (DIA) software enables the access, blending, and movement of data among multiple data sources. The purpose of data integration is to ensure the consistency of information where there is a logical overlap of the information contents of two or more discrete systems. To achieve a total solution, data integration software employs a wide range of technologies, including, but not limited to, data profiling; data quality; extract, transform, and load (ETL); semantic mediation; and associated metadata management. Data access is enabled by data connectivity software (which includes data connectors and connectivity drivers and also federated data access software). DIA software may be used in a wide variety of functions. The most common is that of building and maintaining a data warehouse, but other uses include enterprise information integration, data migration, database consolidation, master data management (MDM), and database synchronization, to name a few. Data integration may be deployed and executed as batch processes, typical for data warehouses, or in near-real-time modes for data synchronization or dedicated operational data stores. Although most applications of DIA software are centered on structured data in databases, they may also include integrating data from disparate, distributed unstructured or semistructured data sources, including flat files, XML files, and legacy applications, and the proprietary data sources associated with packaged applications from vendors such as SAP and Oracle. The data integration and access software market includes the following submarkets: 170 #235326 2012 IDC
Bulk data movement software commonly referred to as extract, transform, and load (ETL) software selectively draws data from source databases, transforms it into a common format, merges it according to rules governing possible collisions, and loads it into a target. This software normally runs in batch but may also be invoked dynamically by command. Dynamic data movement software is typically invoked dynamically, in what vendors refer to as "real time" functionality. It is normally driven by a change data capture (CDC) facility that is either log or agent based and actively moves data among correspondent databases driven by metadata that defines interrelationships among the data managed by those databases. The software performs transformations, routes the data to the target, and inserts the data. It normally either features a runtime environment or operates by generating the program code that does the extracting, transforming, and routing of the data and updating of the target. Domain-based matching and cleansing software includes purpose-built software that can interpret, deduplicate, and correct data in a specific domain. The two most common such domains are customer and product, although these are not the only ones. The largest vendors in this submarket provide products that manage mailing lists and feed data into customer relationship management systems. A few vendors in this submarket also offer general data quality software. General data quality tools include products used to identify errors or inconsistencies in data, normalize data formats, infer update rules from changes in data, and match data entries with known values, as well as for other activities involved in ensuring the validity and consistency of data on the one hand or schematic details of data not incorporated in the database catalog on the other. Such activities are normally associated with data integration tasks, such as data mergers and federated joins, but may also be used to monitor the quality of data in the database. Data access infrastructure software is used to establish connections between users or applications and data sources without requiring a direct connection to the data source's API or hard-coded database interface. It includes ODBC and JDBC drivers and application and database adapters. Composite data framework software enables multiple clients (usually applications, application components, or databases running on the same or different servers in a network) to share data in a way that reduces latency. Usually involving a cache, this software sometimes also provides transaction support, including maintaining a recovery log. This segment includes federated database software, which permits the access of multiple databases as if they were one database. Most are read only, but some provide update capabilities. Virtual database products are similar but offer full schema management coordinated with the source database schemas to create a complete database environment that sits atop multiple physical databases. This segment also includes master data definition and control (MDDC) software, which helps organizations define and maintain master data, which is reference data of enterprise significance that is managed across multiple applications and databases. 2012 IDC #235326 171
Master data definition and control software includes products that help organizations define and maintain master data, which is of significance to the enterprise and multiple systems. Master data definition and control software manages metadata regarding entity relationships, attributes, and processing rules to ensure the integrity of master data for where it is to be used. Key functionality includes master data modeling, import and export, and the definition and configuration of rules for master data handling such as versioning, access, and synchronization. Master data definition and control products can include operational orchestration facilities to coordinate master data management (MDM) processes across multiple information sources in either a batch, service, or event-based context. Master data definition and control software provides capabilities to facilitate single or multiple master data entity domain definition and processing and usually serves as the core technical component to a broader master data management solution (a competitive market in the IDC taxonomy). Application Development Software The application development software markets include software, tools, and development environments used by developers, business analysts, and other professionals to create both Web-based and traditional applications. Development languages, environments, and tools; business rules engines; and modeling and architecture tools are included. Application development software also encompasses markets pertaining to component-based development and includes the specific markets discussed in the sections that follow. Development Languages, Environments, and Tools The development languages, environments, and tools market represents the convergence and integration of interactive or integrated development environments (IDEs) with visual interfaces as well as rapid application development (RAD) tools and environments, higher-level languages (including 3GLs and 4GLs), and componentbased development (CBD) tools. It also includes the tools that help automate various aspects of developing applications from components and within component framework environments. This market does not include tools whose primary function is to support formalized modeling and business rules methodologies that assist in generating application requirements, data definitions, and programming specifications. The development languages, environments, and tools functional market includes: IDEs. IDEs are the environments through which developers access the various tools available to develop in any given language or framework, or a combination thereof. IDEs are increasingly multifaceted, encompassing multiple stages of the development and multiple languages and tools to control them in one graphical user interface. 172 #235326 2012 IDC
3GL tools. 3GL tools encompass traditional programming languages, such as Java, C++, COBOL, and FORTRAN. 3GL products include all third-generation (object oriented and nonobject) procedural language tools, such as edit, compile, and debug tools, that are used in the context of an integrated 3GL development environment. C++, Java, and COBOL continue to be the primary 3GL languages that developers use to produce business technology solutions. RAD tools. RAD tools are nonprocedural, higher-level language-based tools used by professional programmers to build applications. To be considered RAD, a tool must provide a higher level of abstraction than a 3GL, afford dictionarybased application development, and perform semantic consistency checking. Legacy 4GL tools. Legacy 4GLs are defined as early abstracted development environments that were marketed before the advent of visual programming interfaces. Despite the antiquated nature of these environments, many remain in use primarily to address mission-critical business functions. Managed languages. Managed languages are those that include higher levels of functionality included in their runtime that ensure safe type-checking and memory management. In most cases, managed languages compile to intermediate languages (e.g., Java Bytecode or Microsoft's Common Intermediate Language [CIL]), which permits the interoperability of different languages through the sharing of a common lower-level infrastructure framework. Component-based development tools. Component-based development, construction, and assembly tools are primarily used for the construction of software components and/or the assembly of software components into larger components, services, or applications. Component frameworks. Some companies package components in the form of an open architecture component technology, often referred to as frameworks. Composite development and assembly platforms. Composite development and assembly platforms include technologies that facilitate the construction of composite services or composite applications that are highly standards compliant. These technologies are characterized by a contextual configurationbased approach to development. Some of the tools designed to address mashup configurations are included in this category. Web design and development tools. Web design and development tools provide Web site and Web page layout and design, object integration for site and page development, and the tools needed to create Web-based applications on both the client and the server side including the associated scripting and dynamic languages used for this purpose. Although HTML editing is often provided, tools in this category typically offer visual abstraction away from HTML through WYSIWYG page editors, animation and other rich media, JavaScript and/or VBScript features, Asynchronous JavaScript and XML (AJAX), simple data integration, and deployment scenarios. This market aggregates both client-side and server-side languages and frameworks such as PHP, Python, and Ruby On Rails. 2012 IDC #235326 173
Software Construction Components Software construction components are functionally specific software subassemblies and libraries sold apart from a programming development environment that may or may not be designed for use with a specific programming development environment. Examples include class libraries, frameworks, ActiveX controls, Java applets, JavaBeans, Enterprise JavaBeans (EJBs), DLLs, and other forms of API-specific libraries. Software components that fall into this category are intended to be used by developers to assemble applications as opposed to fully functional applications that are intended to run on their own. Business Rules Management Systems Business rules management systems (BRMSs) are defined as discrete systems that define, manage, and execute conditional logic in concert with other IT processes and actions. BRMSs are well known for their ability to automatically recognize the interrule relationships that evolve as rules are added or changed, thereby eliminating the need for the careful and complex rule sequencing and conflict resolution that would otherwise be necessary. M odeling and Architecture Tools Modeling and architecture tools (MAT) software includes those tools that support the design and analysis of applications and systems that reside in the IT domain. These tools may also define information regarding an organization's business architecture or leverage functional requirements to provide a context for the design and analysis of IT applications and systems. A fundamental characteristic of MAT tools is their internal support for objects, relationship, and patterns. This enables an architectural tool to convey an accurate and consistent understanding of IT assets from current, future, and differential perspectives. The MAT market includes the following submarkets: Data modeling (DM) tools address database design, development, and master data management. Object modeling (OM) tools address application design largely using UML notation. The primary use cases for these tools are enterprise application development or real-time and embedded system development. Business process modeling (BPM) tools address process model and/or eventdriven model design largely using business process modeling notation (BPMN) and other process or event-oriented notations. Enterprise architecture (EA) tools support the definition and alignment of an organization's business architecture, application architecture, information architecture, and technical architecture. Quality and Life-Cycle Tools Quality and life-cycle tools support the process of software development and deployment. This category includes the specific markets discussed in the sections that follow. 174 #235326 2012 IDC
Automated Software Quality Tools Automated software quality (ASQ) tools support software unit testing, system testing, or both; they also support software quality assurance. Functions such as test specification, generation, execution, results analysis, and "bug tracking," as well as test and QA management, are included in this category. Software Configuration Management Tools Software configuration management (SCM) tools are used by application development organizations to provide software revision control and versioning capabilities. More sophisticated functions such as process management, change request tracking, requirements management, and distributed team development support may also be included. Application Server Middleware Application server middleware is the foundation of modern applications, whether custom developed or packaged. It is also the foundation for many types of software infrastructure, such as portals, content management systems, or enterprise service buses (ESBs). This middleware executes application logic, mediates access to data sources, and provides quality of service (QoS) to offer scalability, performance, reliability, and security to applications. Applications built on modern application server middleware are used over TCP/IP networks and are built using standard frameworks, such as Java Enterprise Edition (JEE),.NET, and Spring. Older legacy application server middleware is deployed on mainframes. This class of middleware also offers ancillary capabilities associated with tooling for Web application configuration as well as synchronizing content for Web applications. Application Server Software Platforms Application server software platforms (ASSPs) are middleware that host application logic and provide common services that allow the application to operate effectively. Application servers provide a common programming model, such as JEE,.NET, Spring, CICS, or CORBA, that developers use to build their application. By using an application server, developers gain access to extensions that include connectivity between the presentation layer, network, operating system, and database as well as with other application servers as part of a distributed system. In addition, the application server offers QoS for such things as transaction processing reliability, throughput, scalability, security, and management. ASSPs are the foundation of modern applications, whether custom developed or packaged. They are also the foundation for many types of software infrastructure, such as a portal, content management system, or certain brands of ESB. 2012 IDC #235326 175
ASSP revenue is not counted in the revenue model when it is embedded in other software. For example, when a portal is built on an application server but sold as a portal, the application server software portion is not counted in this market. However, when an ERP is purchased separately from the application server required to make it run, the ASSP revenue is counted. Where ASSP is part of a multipurpose product, such as Microsoft Windows Server 2003, and we can determine what portion of the software is used as an ASSP, we will include that portion in ASSP revenue. Transaction Processing Monitors Transaction processing monitors (TPMs) mediate and optimize transaction processing between clients and a mainframe database. TPMs have evolved to the point where they currently can act as application servers for legacy mainframe and client-server applications. Other Application Server Middleware Other application server middleware includes application server middleware categories not yet large enough to be considered a standalone market. Integration and Process Automation Middleware The integration and process automation middleware markets include tools used by developers, business analysts, and administrators to automate processes, create and deploy process-centric applications, integrate applications, exchange data between enterprises, and monitor the business and process performance of these applications and automated processes. This middleware is deployed on premise as software implemented on servers, in appliances, and as hosted offerings fitting into the software-as-a-service model. In the IDC taxonomy, there are four specific types of integration and process automation middleware, along with an "other" category that includes legacy software and integration-related middleware not yet large enough to be categorized in a standalone market: Business-to-business (B2B) middleware Enterprise service bus and connectivity middleware Event-driven middleware Process automation middleware Other integration and process automation middleware Business- to- Business Middleware B2B middleware consists of software and services used to receive, route, and convert standards-based structured inter-enterprise files and messages related to transactions: 176 #235326 2012 IDC
B2B gateway middleware is software deployed on premise used to automate and monitor the inter-enterprise exchange of data. At the heart of these platforms are conversion, translation, and data exchange related orchestration capabilities. Additional features include: More generalized process automation Receipt and delivery of messages Connectivity software Business activity monitoring Reporting Development environment There are strong similarities between B2B gateway platforms and other types of integration middleware. However, the strength of these platforms is in the embedded support of common standard industry models for electronic message exchange, such as electronic data interchange (EDI). In addition, they are optimized to operate at the edge between two or more enterprises, including the ability to send acknowledgements to senders once a message is received. EDI/VANs and B2B Services are secure, private networks that receive, store, and forward structured inter-enterprise messages related to transactions. These services include customizable hosted solutions and SaaS offerings. Many of the vendors in this category also offer end-to-end managed services. Although EDI/VANs predominantly support industries and message standards associated with the supply chain and EDI standards, B2B services include value chains in general, in particular the financial value chain using SWIFT standards. Beyond reliable, secure delivery of messages, features include protocol conversion, message and file translation, monitoring, exception reporting, paperto-digital conversion, and partner self-service, including Web forms for submitting transactions and documents and self-testing capabilities. Enterprise Service Bus and Connectivity Middleware Enterprise service bus (ESB) and connectivity middleware is server software or appliances installed on premise inside a datacenter to integrate applications: Enterprise service bus middleware was created to support application integration for applications built on a standards-based service-oriented architecture (SOA). They operate in request-response and event-driven paradigms. Under the more common request-response model, ESBs receive service consumption requests, route the requests to the correct service provider, transform the requests to a format compatible with the service provider, wait for the results, and deliver them back to the service consumer. 2012 IDC #235326 177
In an event-driven model, ESBs receive an event, transform it, and forward it based on routing instructions managed within the ESB. There are many types of ESBs in the market, with orientations based on the preexisting middleware that was used as the basis for the ESB. In addition, there are some ESBs that were built from the ground up to provide services-oriented routing and transformation capabilities. Connectivity middleware is installed on end systems to send and receive data and instructions directly from other systems and via middleware. Depending on how they are deployed, connectivity middleware adapters and sensors can perform transformations prior to delivering the data back to the targeted system or can transfer as is. There are different deployment paradigms for the adapters. They can fetch or deliver data on request. They can be set up to look for new data on a scheduled basis. They can also support an event model in which a data change is automatically captured by an adapter, which generates a message that is published to message-oriented middleware (MOM). Most deployment platform vendors have their own collection of standard or common adapters. They tend to be bundled into the price of platform software and, therefore, are not counted in this category. This category includes the standalone purchase of connectivity middleware. Event- Driven Middleware Event-driven middleware is used to detect events and automatically pass them to applications, systems, and people. An event is a data or application change of state. The technologies that make up event-driven middleware are key components of an event-driven infrastructure, which is implemented to: Predict and detect problems or opportunities at the earliest possible moment they are identifiable. Support automated processes to reduce cycle times and remove waste, errors, and redundancy from an enterprise's operations. Improve the scalability and processing speeds of applications and application infrastructure. Event-driven middleware consists of the following three types of software: messageoriented middleware (MOM), complex event processing (CEP) software, and business activity monitoring (BAM). In essence, MOM can be considered the nervous system that listens for stimuli and informs the brain. CEP is the brain, which contains the short-term memory and executive decision-making ability to send instructions through the nervous system to the appropriate parts of the body. BAM is the eyes of an event-driven infrastructure. In more detail: 178 #235326 2012 IDC
Business activity monitoring (BAM) informs users about the current status of areas in which they are interested and notifies them when thresholds are crossed that warrant attention. BAM typically is deployed as a continuously updated dashboard of key performance indicators (KPIs) that describe the metrics that are important to an individual user. There are a variety of graphical displays in which the KPIs are embedded, including standard graphs, heat maps, and process model views. There are also graphical indicators of current performance. While BAM dashboards are typically presented in a portal, notification of out-ofbounds performance is sent out via email. In some cases, vendors are taking KPIs and their associated graphical representations and making them available as gadgets that can be displayed in a mashup. BAM is implemented in many scenarios. In this case, we count BAM products sold as a standalone offering, which excludes the embedded BAM sold as part of a BPM suite. Complex event processing middleware manages descriptions of conditions and their state, correlates new events to the conditions, and tests for matches. Once matched, a new event is created and fired off to other systems listening for the event. CEP is used primarily as infrastructure for temporal (time) and spatial (location) applications. A condition describes the relationship of two or more events to each other. These can be simple, such as calculating the impact of a change in stock price over a set time window to see whether it meets a certain threshold, or complicated, such as calculating the impact of a flight delay on all of the systems affected by that delay. CEP products are based on different technologies, with the three most common being: Continuous query software that automatically runs SQL or SQL-like queries upon the receipt of new data Rules engines that apply new data to all the rules and rule relationships Software that allows users to model the condition When a relevant event occurs, message-oriented middleware creates a structured message containing the data of the event, the time the event was created, and the metadata about the event. MOM delivers the message in the following paradigms: Point to point, where one sending system publishes a message directly to a receiving system for processing To a queue, where the message can be picked up for processing by any authorized system Publish and subscribe, which broadcasts messages without concern for whether the event is actually received by any system 2012 IDC #235326 179
In the latter two paradigms, each message includes metadata that describes the topic or the subject of the message. Subscribers listening for that topic receive all messages that are broadcast out. When a system picks messages off of a queue, it also looks for specific message types, based on the metadata. MOM is also capable of transforming a message to a structure that is compatible with the receiving system. Whether transformation is handled within MOM or by other integration middleware, such as an ESB, is an architectural decision made by the enterprise during system design. Although many vendors offer commodity MOM based on the Java Message Service (JMS) standard, the standalone offerings differentiate and compete on low latency, reliability, and high throughput. Process Automation Middleware A process is the series of activities that accomplish work in a routine way. Process automation middleware is used to define a process, model it, and automate the movement of transactions through all of the necessary activities that make up the process. Process automation middleware also manages the state of work being performed within the process and identifies transactions that are not able to advance through the process' workflow. These exceptions are then handled separately, either through another structured process or through custom or nonautomated activities. This middleware supports straight-through processing (STP), which is a method to move transactions automatically from one system to the next without manual involvement, rekeying, or input from people. STP examples include automated payment processing or trade settlements. Process automation middleware also automates people-oriented activities that require manual steps or human decision making, such as loan approvals or bringing new employees on board. In more detail: A business process management suite (BPMS) includes both a model-centric development environment and a runtime server that include the following capabilities: Process modeling is a graphical environment to describe and document an existing process or a new process. Although not all BPMSs support standard process modeling, the emerging graphical standard to represent the process is the business process modeling notation (BPMN). In a BPMS, process modeling is central to the development environment. Increasingly, the individual activities described in the process model have presentation components, such as forms, and other properties associated to them, and one activity is wired to another within the process modeling environment. Rules or decision services are used when there is a need to determine where the transaction needs to go next for processing. 180 #235326 2012 IDC
Process execution is runtime server software that executes the process described in the model and maintains the state of the transaction as it advances through the process' workflow. There are differences in how BPMS products move from a model to the execution of a process as well as differences in standards supported. Some interpret; others compile. Some store a model in XML Process Definition Language (XPDL), while others store as Business Process Execution Language (BPEL). Others do neither. Process monitoring maintains and displays performance statistics about how the process is running. The KPIs are automatically generated within the system. Simulation uses production data, test data, or metrics embedded in the model to run simulations to see how a process or change in process impacts process, business, and system performance. Initially, the simulation may run from assumptions built in the documentation of the model. Once a process is put into production, there is the ability to test changes using production data. Many vendors require the use of simulation to test a change made to a process before it is put into production, particularly where authorized business users make changes to the process. Additional BPMS capabilities include: Task management features that either automatically or manually assign work Forms, including wizards and offline and online capabilities Search, including the ability to find anything about work within a process as well as identify experts Content management capabilities, including storage and retrieval of documents Portal and collaboration features Standalone process servers have a development environment that describes an orchestration or a workflow as well as a process execution environment. However, they do not have the full set of features offered by a BPMS vendor. Specialty straight-through-processing middleware includes many of the components of a system-centric BPMS with embedded logic tied to specific processes. It tends to be an event-driven, high-performance system created for niche areas, such as financial payment systems. Other Integration and Process Automation Middleware This category includes software products and markets not yet large enough to be covered in a standalone category. In addition, it includes some integration categories that cross multiple markets: 2012 IDC #235326 181
Managed file transfer software provides secure, guaranteed high-speed delivery of a file over a network. The file transfer can be from one enterprise to another or within an enterprise, across datacenters or systems. This software includes the free software that delivers files over file transfer protocol (FTP) and commercial software that offers better security, reliability, and speeds. Other Development and Deployment The category of other development and deployment captures a variety of solutions that help enable specific, various, and often multiple aspects of the development, deployment, information management, application life-cycle, and business and IT architectural and governance activities, and integrated development and deployment platforms (IDDP). IDC does not analyze the other development and deployment software collection of miscellaneous products as a separate market but does include the revenue from this "market" in the overall revenue total for completeness of application development and deployment market coverage. Other Development and Deployment Software Other development and deployment software comprises software tools, utilities, and development environments used by developers, business analysts, and other professionals to support the creation, maintenance, and optimization of applications, information resources, and systems. This "market" is also where revenue is included for integrated products that don't fit within other defined functional markets. For example, an integrated development and deployment platform (IDDP) includes tools that provide application development and deployment capabilities that span multiple functional markets (as described below), are delivered as an integrated platform, and whose revenue cannot be reasonably disaggregated into functional markets. The IDDP market includes vendors that collectively support a wide variety of deployment models including traditional operating environments, cloud environments, and mobile devices. An integrated development and deployment platform must minimally include the following capabilities: A development environment for creating business logic and user interaction A data tier that enables persistent data storage and data access A container for hosting application logic and managing connections A management environment that addresses security and access Because of the wide variety of vendors that reside in the IDDP market segment, forecast and share data for the IDDP market by itself is not meaningful. However, selected vendors from the IDDP market segment do have a material presence in competitive markets such as platform as a service (PaaS) and mobile enterprise application platforms (MEAP). 182 #235326 2012 IDC
Data Access, Analysis, and Delivery Software Data access, analysis, and delivery products are end user oriented tools for ad hoc data access, analysis, and reporting as well as production reporting. Products in this category are most commonly used by information consumers or power users rather than by professional programmers. Examples include query, reporting, multidimensional analysis, and data mining and statistics tools. The data access, analysis, and delivery markets are defined in the sections that follow. End- User Query, Reporting, and Analysis Query, reporting, and analysis software includes ad hoc query and multidimensional analysis tools as well as dashboards and production reporting tools. Query and reporting tools are designed specifically to support ad hoc data access and report building by either IT or business users. This category does not include other application development tools that may be used for building reports but are not specifically designed for that purpose. Multidimensional analysis tools include both online analytical processing (OLAP) servers and client-side analysis tools that provide a data management environment used for modeling business problems and analyzing business data. Packaged data marts, which are preconfigured software combining data transformation, management, and access in a single package, usually with business models, are also included in this functional market. Advanced Analytics Software Advanced analytics software includes data mining and statistical software (previously called technical data analysis). It uses technologies such as neural networks, rule induction, and clustering, among others, to discover relationships in data and make predictions that are hidden, not apparent, or too complex to be extracted using query, reporting, and multidimensional analysis software. This market also includes technical, econometric, and other mathematics-specific software that provide libraries of statistical algorithms and tests for analyzing data. Although statistics products vary in sophistication, most provide base-level functions such as frequencies, crosstabulation, and chi square. This market also includes a specialized form of statistical software focused on functional areas such as the industrial design of experiments, clinical trial testing, exploratory data analysis, and high-volume and real-time statistical analysis. Spatial Information Management Software Spatial information management software (also called geographic information system [GIS]) includes tools for data entry/conversion (surveying/cogo, aerial photo rectification, remote sensing, GPS, and others), mapping/spatial query, and business analysis. System Infrastructure Software Market Definitions System infrastructure software is divided into four primary categories: system and network management software, security software, storage software, and system software. These categories are discussed in the sections that follow. 2012 IDC #235326 183
System and Network Management Software System and network management software is used to manage all the computing resources for the end user, small business, workgroup, or enterprise, including systems, applications, desktop and client devices, and the network infrastructure. This market does not include storage management software. System and network management software is further segmented into the categories discussed in the sections that follow. Event Management Tools Event management tools automate the analysis and response of the systems to nonscheduled system and application events. Included are console automation products, global event management applications, event correlation and root cause analysis software, and event-action engines. This category does not include automation of responses to scheduled events. Workload Scheduling and Automation Software Workload scheduling and automation software manages the provisioning, placement, and execution flow of work on systems as well as the provision of images, operating systems, and applications on to physical and virtual servers. The tools bring automation and centralized control to executing the steps contained in IT workloads and processes and infrastructure and application provisioning. This category includes traditional calendar-driven schedulers and event-driven schedulers, as well as workflow engines, run-book automation software, self-service portals, and server/application provisioning software. It also includes workload balancing applications working at the application (rather than system) level. This functional market is specific to IT processes and does not include business process automation. Nor does it include workload balancing applications that work at the system level (e.g., high-availability software). Output Management Tools Output management tools automate the production, distribution, and management of computer-generated information. Included are printer spoolers, fax servers, output management tools, and applications to manage the dissemination of output. The term output includes not only hardcopy devices such as printers and fax machines but also other destinations such as pagers, email, and Web pages. This category does not include workflow applications or packaged online viewing applications for specific vertical industries. Performance Management Software Performance management software is used for capacity planning, performance data collection, performance tracking, and simulation software, as well as service-level management software when applied to systems and applications. It also includes resource accounting software for resource utilization tracking and reporting and ISspecific financial management and planning. 184 #235326 2012 IDC
Change and Configuration Management Software Change and configuration management software provides management of system, client, desktop, and peripheral hardware and software assets but not network devices. Software for planning, tracking, and applying system hardware and software changes is also included, as is software distribution, hardware and software discovery and inventory, license management, settings and state management, and auditing. Problem Management Software Problem management software tracks, records, and manages problems related to the IT infrastructure and operations. This category includes IT help desk applications and related problem determination and resolution applications, including knowledge bases. This category is separate from externally focused problem resolutions solutions within customer relationship management. To the extent that IT Infrastructure Library (ITIL) and IT service management based solutions help in the resolutions of problems, those functions are included here as well. Network Management Software Network management software includes solutions for managing the network components of enterprise infrastructures. It includes two categories: network performance management and network operations management. The products within network management often and increasingly will integrate with cross-domain infrastructure management tools such as service desks, application management, systems management, and business dashboards across multiple platforms and topologies, including data, voice, video, traditional networks, and wireless networks. Network management includes solutions that manage network availability by collecting and correlating events, service levels, alarms, response times, and performance. It also includes network configuration management products that manage, control, and audit changes to the network infrastructure. However, solutions solely for network service providers are excluded. Security Software The security software market includes a wide range of technologies used to improve the security of computers, information systems, Internet communications, networks, and transactions. It is used for confidentiality, integrity, privacy, and assurance. Through the use of security applications, organizations can provide security management, access control, authentication, malware protection, encryption, data loss prevention, intrusion detection and prevention, vulnerability assessment, and perimeter defense. All these tools are designed to improve the security of an organization's networking infrastructure and help advance value-added services and capabilities. Security software includes traditional security software as well as security software-as-a-service offerings. The market covers both corporate and consumer security software. Identity and Access Management Identity and access management (IAM) is a comprehensive set of solutions used to identify users in a system (employees, customers, contractors, and so on) and control their access to resources within that system by associating user rights and restrictions 2012 IDC #235326 185
with the established identity. Subcategories of the IAM market include Web single sign-on (WSSO) and federated single sign-on (FSSO); host/enterprise SSO; user provisioning, including granular authorization and policy rights and privileged identity management; risk and entitlement management; advanced authentication software (e.g., PKI); and legacy authorization, such as RACF and ACF-2; and Personal Portable Security Devices such as secure smart cards and OTP tokens. Software licensing and authentication tokens (SLATs) are now classified as a separate subcategory within IAM. These are parallel/serial port tokens or USB keys that authorize the use of software on a particular device. Secure Content and Threat Management The secure content and threat management (SCTM) market highlights the increasing unity between previously dissimilar security disciplines. SCTM products defend against viruses, spyware, spam, hackers, intrusions, and the unauthorized use or disclosure of confidential information. SCTM includes four specific product areas, as follows: Network security includes enterprise firewall software, network intrusion detection and prevention software, unified threat management software, and IPSec/SSL VPN software. Endpoint security covers both the corporate and the consumer segment. The market includes client antivirus software, file/storage server antivirus, client antispyware software, personal firewall software, host intrusion prevention software, file/disk encryption, and endpoint DLP. Messaging security includes both software and SaaS platforms. The security technologies include antispam, antimalware, content filtering, and data loss prevention (DLP). Web security includes both software and SaaS platforms. The security technologies include Web filtering, Web antimalware, Web application firewall, Web 2.0 security, and Web DLP. Security and Vulnerability Management Software Security and vulnerability management is a comprehensive set of solutions that focus on allowing organizations to determine, interpret, and improve their risk posture. Software products in this market include those that create, monitor, and enforce security policy; determine the configuration, structure, and attributes for a given device; perform assessments and vulnerability scanning; provide vulnerability remediation and patch management; aggregate and correlate security logs; and provide management of various security technologies from a single point of control. Other Security Software Other security software covers emerging security functions that do not fit well into an existing category. It also includes some of the underlying security functions, such as encryption tools and algorithms, that are the basis for many security functions found in other software and hardware products. Also included in this category are products that fit a specific need but have yet to become established in the marketplace. Products currently in this category will either grow into their own categories or eventually be incorporated into the other market segments. 186 #235326 2012 IDC
For 2011, areas covered by other security software include, but are not restricted to, encryption toolkits, security product verification testing, storage security, Web services security, and secure operating systems. Note that the products covered here are only those that do not qualify for one of the more established categories. Storage Software Storage software manages and assures the accessibility, availability, and performance of information stored on physical storage media. This category does not include operating systems or subsystems. The storage software secondary market is broken down into eight functional software markets, as described in the sections that follow. Data Protection and Recovery Software Data protection software includes revenue from licensed software and online data protection services (also known as online backup) licensed in a subscription fashion. Data protection and recovery software is focused on protection, restoration, and recovery of data in the event of physical or logical errors. Included within the data protection and recovery market are data protection, continuous data protection (CDP), bare metal restore, virtual tape library (VTL), and backup/recovery reporting products: Data protection software and add-on modules schedule a point-in-time copy of a defined data set to tape, disk, or optical devices and are used to recover part or all of the data set if needed because of logical or physical error or site disaster. Included are library and tape media management tools. Although tape is the most common backup medium, many products support backup to disk, and some take full advantage of the increased recovery performance associated with directaccess disk storage. Backup is often used in conjunction with snapshot and data replication software to improve data protection performance. If using traditional tape backup products, recovering data from a backup set generally requires the initiation of a separate process. Continuous data protection software also referred to as continuous backup pertains to products that track and save data to disk so that information can be recovered from any point in time, even minutes ago. CDP uses technology to continuously capture updates to data in real time or near real time, offering data recovery in a matter of seconds. CDP systems may be block, file, or application based and can provide fine granularities of restorable objects to highly variable recovery points. Bare metal restore software makes a system-level host image from the operating system up to the file system configuration on tape or disk, which is used for system-level recovery of the entire host if needed because of a physical hardware error. Backup products that have a bare metal restore module will be included under the data protection software category. 2012 IDC #235326 187
Virtual tape library software presents a virtualized view of physical tape drives and media to a host, thus emulating traditional tape devices and tape formats and acting like a tape library with the performance of modern disk drives. During a VTL process, data is deposited onto disk drives just as it would be deposited onto a tape library, only faster. A virtual tape library generally consists of a virtual tape appliance or server and VTL software that emulates traditional tape devices and formats. Backup and recovery reporting software is designed for heterogeneous, standalone backup reporting and management across different backup applications, configurations, and locations. Reports are generated on backup environment parameters such as backup job status, tape media capacity, and backup performance, and so on. Storage Replication Software Storage replication software includes software designed to create image copies of volumes or files via techniques such as clones, mirrors, and snapshots. Replication may be storage system, server, fabric, or appliance based and may occur locally or between remote sites, potentially separated by long distances. Replication and snapshot software is often used in conjunction with backup software to improve data protection performance. This market does not include database replication software that operates at the database, table, or record level. Host replication software typically resides at the file system or logical volume level within the operating system and makes a point-in-time copy or snapshot of a data set to disk used for disaster recovery, testing, application development, or reporting. In recovery, replication eliminates the intermediary step of a restore process. System and data migration software is block-based or file-based migration software used to migrate data from one platform to another for system upgrades and technology refreshes, moving the data to a new platform. Fabric and appliance-based replication software makes use of intelligent switches and heterogeneous array products to provide block-level replication within the SAN. The intelligent switches have technologies that perform the volume management and replication process and eliminate the overhead on the host while providing any-to-any replication. It also includes a software component to appliance-based replication. Array-based replication software makes a block-based point-in-time block copy or snapshot of storage to disk used for disaster recovery, testing, application development, reporting, and other uses. Replication management software is used to control, monitor, and/or schedule the point-in-time copies made by the replication product. It may automate various replication tasks, such as sync, split, and mount. 188 #235326 2012 IDC
Archiving Software The archiving software market includes software that provides policy-based controls for copying, moving, purging (delete from primary storage), retaining (in read-only fashion for a defined period), and deleting (delete from secondary storage) data. Some tools provide for more sophisticated functions such as content-based data management, indexing, and search/retrieval. Archiving software makes tiering decisions based on file properties and business rules, but not file properties alone. Business rules may be based on metadata such as custodian of information, business unit of origin or indexed content. Archiving software typically requires software on a host to manage the archiving process. All archiving products except those that perform database archiving are included in this market. Email archiving software includes specialized email archive software products that integrate with collaborative email systems through APIs to migrate email, based on policy, to a secondary archive. Included in email archiving software are functions for email retention and searching. File archiving software automates, based upon a defined policy, the migration of data to a different tier of storage and media and automatically recalls files back to primary storage when required for application or user access. File archiving software creates, based upon a defined policy, a copy of a data set or a group of files that are transported to an alternate location or committed to long- or intermediate-term storage. Original copies of the data set may be deleted when the archive is created to free primary storage space, or they may be left in place if frequent access is expected. File System Software File system software provides the organization and structure for storing and retrieving data as files, folders, and directories. Software covered in this market segment includes standalone, distributed file systems that are platform independent and the primary purpose of which is to provide access to storage. These file systems support sophisticated intersystem record and file locking capabilities. Products include clustered file systems, wide area file systems, and file virtualization. Storage and Device Management Software Starting with calendar year 2011 published market shares, IDC will combine storage management software with storage device management software to create the new functional market entitled Storage and Device Management Software. SRM and heterogeneous SAN management software is software designed for heterogeneous, end-to-end discovery; topology mapping; capacity utilization; and performance reporting, planning, monitoring, and management. It includes software modules for advanced functions such as storage provisioning, host-level reporting, file-level analytics, application and file system integration, and event management. To qualify as a storage management product, the product must provide for the management of a diverse set of storage systems, storage switches, servers, and applications. Device management tools that provide discovery and configuration of a single device type or asset are not included. 2012 IDC #235326 189
SRM and SAN management software for homogeneous environments is designed for homogeneous, end-to-end discovery; topology mapping; capacity utilization; and performance reporting, planning, monitoring, and management. It includes software modules for advanced functions such as storage provisioning, host-level reporting, file-level analytics, application and file system integration, and event management. Storage device management software performs a specific set of functions for a specific, homogeneous brand or class of storage device. Device management software utilities capture basic information on the storage device and tend to support only that device or device family (not a heterogeneous management tool). The functions provided by device management software include storage device discovery, configuration, and management, with basic levels of reporting. It includes software used to control the configuration and management of disk devices, storage arrays, and networks as well as the associated utilities, element managers, and agents. This market also includes utilities for low-level disk device functions such as optimization, defragmentation, and compression. Other Storage Management Software provides standalone storage management functionality such as predictive change management, performance management, problem management, capacity planning, forecasting, or SLA management. Storage Infrastructure Software Storage infrastructure software includes virtualization and volume management, storage access and path management software and automated storage tiering software. Virtualization and volume management software enables device- and networkindependent management of storage or data. It isolates and abstracts the internal details of storage systems and services and simplifies storage management by masking physical complexities from servers, applications, and other network resources. Such software is frequently used for pooling or aggregating storage or to add new capabilities to available storage resources. Virtualization and volume management may be storage system, server, fabric, or appliance based and frequently can occur simultaneously in more than one of these locations. Only software sold as a separate software product or option is included in this market. Access and path management software provides for storage path and access configuration, management, load balancing, and failover on path failure. Only software sold as a separate software product or option is included in the revenue for this market. Automated storage tiering software enables the automated movement of data sets between differing tiers of storage resources. This may occur at the volume level or at a sub-volume level. Tiers may be defined by performance, capacity, and/or resiliency requirements of the data/applications. 190 #235326 2012 IDC
Other Storage Software Other storage software covers storage software functions that do not fit well into an existing category. Also included in this category are products that fit a specific need but have yet to become established in the marketplace. Products currently in this category will either grow into their own categories or eventually be incorporated into the other market segments. System Software System software is the foundation of software products that collectively operate the hardware on which business applications are built. Market definitions are discussed in the sections that follow. Operating Systems and Subsystems Operating system and subsystem software includes the machine-level instructions and general-purpose functions that control the operation and use of CPU resources (both centralized and networked). These operating systems quite often also include network services such as Dynamic Host Configuration Protocol (DHCP) for IP address assignment, distributed naming services (DNS) software (which provides a shared database of system resources and access control information), and directory service software (such as Microsoft's Active Directory or LDAP services), as well as other integrated network facilities such as print and file services. Availability and Clustering Software Availability and clustering software virtualizes the system services of multiple systems (physical servers or virtual servers) so that they appear in some sense as a single computing resource. This market includes failover clustering software, which maintains a "heartbeat" between the linked servers and restarts workloads on alternate servers if the heartbeat (or the lack of it) signals that one of the servers is offline. It also includes cluster managers and compute farm managers, as well as load balancing software and application virtualization software that stands between the user request and the processors or systems that are supporting applications or services. This software determines which processor or system has the most available capacity and routes the workload to that computing resource. Virtual Client Computing IDC defines virtual client computing (VCC) as a client computing model that leverages a range of software and virtualization solutions to improve upon the limitations associated with the traditional distributed desktop environment. The VCC model encompasses three client virtualization technologies, which are discussed in the following bullet points: Desktop virtualization technologies utilize hypervisor to decouple an operating system from the host hardware and isolate the specific client environment from other Oss running aboard a physical device. There are two types of desktop virtualization technologies: 2012 IDC #235326 191
Centralized virtual desktop (CVD, or more commonly known as VDI) is a form of server-based computing; it utilizes server-grade hypervisor to host multiple unique and isolated client operating systems aboard a single server or group of servers in the datacenter environment. The virtual desktops are delivered to end users' devices via the network. Distributed virtual desktop (DVD) leverages client-grade hypervisor and/or host operating systems in an isolated environment on a distributed client device, such as a laptop. Therefore, the virtual machine resides on the local client hardware. Application virtualization software encapsulates and isolates an application from its underlying host operating system, as well as from other local applications running within a client environment. Virtual user session (VUS) software runs on servers and creates within the operating system a user interface that is virtualized for distribution to a nonnative environment. Virtual Machine Software Virtual machine software, also known today as hypervisor software, either uses lowlevel capabilities offered by certain hardware environments or installs a complete hardware emulation layer using software to support multiple operating environments and the related stacks of applications, application development and deployment software, and system infrastructure software. This segmentation is often referred to as virtualization or partitioning. Each of the client or server operating environments is allowed to believe that it controls the entire machine, but resources are actually allocated on the basis of rules established either at the time of configuration or dynamically by related management software. Thus, multiple operating systems, even those from different vendors, can now share the same machine without awareness of the proximity for other operating systems on the same physical hardware. Virtual machine software is most commonly installed on servers to host either server or desktop virtual machines (as the back end for centralized virtual desktops), but hypervisors are also increasingly being used on personal computing and mobile devices. Hypervisors also increasingly serve as the foundational infrastructure software for public and private clouds. Virtual machine software can be used by cloud service providers to provide virtual machines as a service. Other System Software Other system software is infrastructure software for systems and applications (but not storage) that is not otherwise categorized. Such software is used mainly by system programmers and administrators to perform housekeeping functions and to add functions to operating systems that are not otherwise supplied. Examples include fileconversion utilities, screen drivers and fonts, remote control software, and sort utilities. This category also includes enterprise connectivity software that enables devices to exchange, modify, and/or present host-based network data. 192 #235326 2012 IDC
Geographic Area Definitions Worldwide revenue is divided by geographic area. At a high level, or macroregion, areas defined are Americas; Europe, the Middle East, and Africa (EMEA); and Asia/Pacific (including Japan) (APJ). IDC software data products report geographic data at various levels of detail; in some cases, down to individual countries: Americas includes North America (the United States [and all of its political subdivisions] and Canada) and Latin America (Brazil, Venezuela, Argentina, Chile, Colombia, and Mexico). EMEA includes Western Europe (Austria, Belgium/Luxembourg, Denmark, France, Finland, Germany, Greece, Ireland, Italy, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and the United Kingdom) and Central and Eastern Europe, the Middle East, and Africa (Bulgaria, Croatia, the Czech Republic, Hungary, Poland, Romania, Russia, Slovakia, Slovenia, Egypt, Israel, Saudi Arabia, Turkey, United Arab Emirates, and South Africa). APJ includes Asia/Pacific excluding Japan (Australia, China [PRC], Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, the Philippines, Singapore, Taiwan, Vietnam, and Thailand) and Japan. Operating Environment Definitions All software revenue is allocated on the basis of the underlying operating environment. The preferred method is to allocate revenue to operating environments based on where the license revenue is derived (for platform-specific licenses). An alternative method is to allocate revenue based on where the product is run (i.e., based on the percentage of executables on various platforms). may originate from traditional perpetual licensing purchases or through annual subscription or maintenance licensing. Note that operating systems producing no revenue may still be used for deployment of revenue-producing layered software that is subsequently captured in IDC's market forecasts. Operating system revenue from the emerging software appliance market is tracked in this taxonomy as other operating systems are, with software appliance revenue allocated between the operating system and the layered software product markets (if applicable) on a proportional basis. Operating environments include the following: Mainframe environments include IBM's z/os, OS/390, VSE, VM, and z/vm that run on IBM System z and zseries hardware and other single-vendor mainframe operating systems such as those from Unisys, Amdahl, Fujitsu, and Hitachi. Single-vendor, non-unix supercomputer and massively parallel processor environments are also included in the mainframe category. 2012 IDC #235326 193
Unix includes all operating systems software that is based on Unix System V, OSF/1, or Berkeley Software Distribution (BSD). This category would include products such as AIX, HP-UX, Apple Mac OS X, Apple ios, SCO OpenServer, SCO UnixWare, Solaris, Tru64 Unix, NetBSD, OpenBSD, and other operating systems used primarily aboard RISC-based and Intel architecture based servers, workstations, minicomputers, and clients that are designed to run the Unix operating system. Unix-based supercomputer and massively parallel processor environments are also included in this category. Operating systems that are based on other kernels are not included, even if they have passed the Unix certification test from the Open Group. Note that non-revenue-producing versions of Unix such as FreeBSD are classified as Unix operating systems by this taxonomy for the purpose of allocating revenue-producing layered software by underlying operating system. Linux and other open source environments include all operating systems deployed aboard servers, workstations, minicomputers, and client devices that are based on Linux or other Unix-like open source operating environments. Typically, this software is available both commercially with associated support and maintenance costs and at little or no cost in source code form. Software of this type is usually licensed under the Free Software Foundation's generalpurpose license (GPL) or other licensing that encourages free access to the source code to these operating environments. Note that non-revenue-producing versions of Linux are still classified as Linux operating systems by this taxonomy for the purpose of allocating revenue-producing layered software by underlying operating system. Windows 32 and 64 include all operating systems that support the Win32 APIs and Win64 APIs, including Microsoft's Windows 9x, Windows Me, Windows NT Workstation, all versions of Windows NT Server, Windows 2000 Professional, all versions of Windows 2000 Server, all versions of Windows XP, all versions of Windows Vista, all versions of Windows 7, and all editions of Windows Server 2003, including the release 2 (R2) versions, as well as Windows Server 2008 and Windows Server 2008 R2. In the future, products based on the next wave of Windows development (code-named Windows 8 today) will be included. from both Microsoft and other vendors that run solutions on Windows Azure and SQL Azure will be included on the Windows platform for all functional markets. Information is collected about other operating environments but generally only reported in the aggregate. These other operating environments include the following: i5 and OS/400 include IBM i5, OS/400, and predecessors that operate aboard IBM 3X, AS/400, iseries, and System i family of machines. 194 #235326 2012 IDC
Other host/server environments include all other operating systems that are used as either host or server environments aboard server hardware systems. Some examples of operating systems in this category are HP OpenVMS and Novell NetWare, Novell Open Enterprise Server (with the NetWare Kernel), and residual revenue associated with discontinued operating systems, such as HP MPE/iX and IBM OS/2. Embedded operating environments and related subsystems include commercially available products that incorporate the machine-level instructions and general-purpose functions that control the operation and use of CPU resources in smart, embedded, and limited-function devices. Embedded operating environments may either offer some form of a user interface (graphical, text, voice, or other) or include the required services or APIs to allow developers to build their own interface if so required. These environments generally include defined and documented APIs that can be used by application software, which in turn is created by related application development tools. Embedded operating environment products may include both source code and executable/runtime code, or just executable/runtime code, and may offer either real-time or non-real-time operational characteristics. Real time is defined as the ability for the system to respond in a predetermined time to scheduled or interrupt-driven events. Non real time is defined as the ability for the system to respond rapidly enough to respond in less than a second to network or user input. Embedded operating environments tracked by IDC might be specialized versions of generalpurpose operating systems (particularly based on Linux and Windows) but must be commercially available. Special-purpose embedded operating environments that are not commercially available but are integrated into a commercially available hardware product (e.g., Nintendo Game Boys, industrial control systems, and certain automotive control systems) are specifically excluded because the operating system is not available exclusive of the underlying hardware product. Other single-user operating environments include all other operating systems that are used as client or standalone environments. Some examples of operating systems in this category are 16-bit Windows and DOS (including MS-DOS, PC-DOS, and DR-DOS), OS/2, and non-unix versions of Mac OS (generally Mac OS 9.x and earlier). Hardware appliances consist of hardware with an integrated, hardened operating system; a limited applications set; and no user software installation. Appliances differ from pure embedded operating systems in that the operating system used in an appliance is typically a hardware-specific, special-purpose operating system that is not commercially available on a standalone basis from the appliance vendor. However, in some cases, an appliance may be constructed utilizing an embedded operating system that is commercially available from another vendor. Examples of such a configuration include a storage server built using Windows Storage Server 2003, a firewall appliance built upon an embedded version of Windows Server 2003, or a security or networking device built using an embedded version of Linux from, for example, 2012 IDC #235326 195
Montavista Software or Red Hat. In most cases, appliance devices integrate operating system application software together with application functionality, security management, policy management, quality of service, load balancing, high availability, and bandwidth management. Like the operating system itself, this layered software is in most cases unique and specific to the appliance and not commercially available independent from the appliance itself. However, in certain cases, the layered software may be commercially available from the firm that produced the software. For instance, an appliance based on an embedded version of the Windows operating system may also incorporate certain layered commercial software products from Microsoft. In this context, commercially available operating systems (embedded or general purpose) and commercially available layered software products that are integrated in appliance devices will continue to be tracked in IDC's pure software market segments in addition to being tracked as part of the appliance device. This tracking methodology does not lead to double counting because appliance revenue cannot be combined with pure software revenue due to the differing taxonomical definitions describing these market segments. Synopsis This IDC study provides a comprehensive summary of the worldwide packaged software market for 2011 and a five-year revenue forecast by geographic region and operating environment through 2016. Vendor revenue and market share for over 1,000 vendors are provided for 2011. This study does not contain detailed information for individual software market segments; that is contained in other IDC studies. "2012 is likely to be the year when software growth begins to decelerate following the post-2008 boom," said Patrick Melgarejo, director, Worldwide Software Trackers at IDC. "It is also the starting year of a positive steady one-digit growth period. Although, following the main technology and social trends, markets such as enterprise social software, virtual machine software, and team collaborative environments will show a high double-digit CAGR until 2016." Copyright Notice This IDC research document was published as part of an IDC continuous intelligence service, providing written research, analyst interactions, telebriefings, and conferences. Visit www.idc.com to learn more about IDC subscription and consulting services. To view a list of IDC offices worldwide, visit www.idc.com/offices. Please contact the IDC Hotline at 800.343.4952, ext. 7988 (or +1.508.988.7988) or sales@idc.com for information on applying the price of this document toward the purchase of an IDC service or for information on additional copies or Web rights. Copyright 2012 IDC. Reproduction is forbidden unless authorized. All rights reserved. 196 #235326 2012 IDC