2015 Annual Service Plan



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215 Annual ervice Plan 215 ANNUAL ERVICE PLAN 18 Route TTC 12D Markham Road North Route Implementation Date: > > Pre-amalgamation Route Type/Routing: > > Base > > Operates Monday to unday/holiday on Markham Road between TTC Warden ubway tation to Anderson Avenue Major Trip Generators: > > Markham Village Community Centre > > Markham GO tation > > Mount Joy GO tation Proposed ervice Changes: > > Extend route to Major Mackenzie Drive via Castlemore Avenue and Mingay Avenue > > Remove services along Castlemore Avenue, Anderson Avenue and Bur Oak Avenue on the east side of Markham Road Passenger Impacts/Options: > > New services to Major Mackenzie Drive and Mingay Avenue > > Improve connection with Route 25 Major Mackenzie > > ervices discontinued along Anderson Avenue > > Approximately 8 passengers impacted on weekdays > > Approximately 2 passengers impacted on aturday > > Approximately 2 passengers impacted on unday/holiday > > Maximum walking distance increased by approximately 3 metres Current Operating Period and Frequency (in Minutes): Early AM AM Rush hour Midday PM Rush hour Early Late aturday unday/ Holiday 2-35 2 3 21 4 4 48-66 48-6 Rush hour 6 a.m. to 9 a.m. and 9 p.m. to 3 p.m. Non-rush hour beginning of service until 6 a.m., 9 a.m. to 3 p.m. and 3 p.m. until end of service Current Route Performance 213: Performance Indicator Value Average route ridership (weekday daily) 671 Average route ridership (weekday rush hour) 44 Average route ridership per hour (weekday rush hour) 25 Average route ridership (weekday non-rush hour) 267 Average route ridership per hour (weekday non-rush hour) 16 Net cost per passenger (weekday rush hour) $3.66 Net cost per passenger (weekday non-rush hour) $7.27 Revenue/Cost (weekday rush hour) 42% Revenue/Cost (weekday non-rush hour) 27% urvey ummary: urveys were conducted at the impacted bus stops along Anderson Avenue and Castlemore Avenue on Wednesday, April 9, 214 (between 5:3 a.m. and 12 p.m.) and Thursday, April 1, 214 (between 12 p.m. and 6:3 p.m.). A summary of the survey findings can be found in Appendix B.

215 Annual ervice Plan re Ave Castlemo Anderson Ave R Mt Joy Hwy 48 Hwy 47 Main t Mar kham Highway 7 Markville Mall Highway 7 TORONTO To Warden ubway Mapmobility Corp. 14th Ave De niso t n teeles Ave E TORONTO Markham R d 12D McCowan Rd teeles Ave E Legend Monday-unday GO Train tation Community Centre hopping Centre econdary chool 9th Line De niso t n Markham R d McCowan Rd 12D N Hwy 47 Legend 14th Ave Monday-unday GO Train tation Community Centre hopping Centre econdary chool To Warden ubway Mapmobility Corp. 215 ANNUAL ERVICE PL AN Markville Mall Centennial Mt Joy Discontinue Route 12D services along Anderson Avenue Nursing Home Retirement Home ocial Housing 12D MARKHAM 9th Line Main t Ma rkham N Centennial R Extend services along Castlemore Avenue, Mingay e 16thtoAvMajor Avenue Mackenzie Drive 12D N N Castlemore Ave Bur Oak Ave 16th Ave MARKHAM Housing Facilities 9th Line McCowan R d Bur Oak Ave Nursing Home Retirement Home ocial Housing Major MacKenzie Dr E 9th Line N Hwy 48 Housing Facilities Main t Ma rkham N Major MacKenzie Dr E Markham Rd Proposed Route Map Mingay Ave 12D Markham Rd Current Route Map McCowan R d 12D 19

215 Annual ervice Plan 215 ANNUAL ERVICE PLAN 11

215 Annual ervice Plan 5.7 Town of Whitchurch-touffville Municipal Meeting: > > February 26, 214 Public Information Centre: > > March 31, 214 Town of Whitchurch- touffville Main Lobby Public and takeholder Requests: > > Attendance: > > 1 people > > ervice Requests: > > Route 415 touffville High chool pecial: Customers were glad to see the service being extended into the new subdivisions in touffville > > Re-route Route 9 9th Line services along Church treet to improve accessibility for passengers with mobility issues > > General Comments: > > Inquiry/comments concerning trip plans to and from touffville Proposed ervice Initiatives: > > Route 415 - touffville High chool pecial 215 ANNUAL ERVICE PLAN 111

215 Annual ervice Plan 215 ANNUAL ERVICE PLAN 112 Route 415 touffville High chool pecial Route Implementation Date: > > eptember 27 Route Type/Routing: > > chool pecial > > Operates Monday to Friday to/from touffville High chool in the residential area of touffville Major Trip Generators: > > touffville High chool Proposed ervice Changes: > > Extend services along Millard treet west of 9th Line and extend services along Main treet, York Durham Line and Hoover Park Drive east of 1th Line > > Discontinue services along 9th Line between Millard treet and Main treet Passenger Impacts/Options: > > Extend route along Millard treet between Highway 48 and 9th Line > > Extend route to York Durham Line via Main treet and Hoover Park Drive > > ervices discontinued along 9th Line, north of Main treet and along 1th Line between Main treet and Hoover Park Drive 415 touffville Rd Mapmobility Corp. Current Operating Period and Frequency: Early AM touffville High chool pecial Current Route Map Legend chooldays Hwy 48 Hwy 48 Housing Facilities: AM Rush hour Main t Hoover Pk Dr 19th Ave Midday 9th Line 9th Line touffville High chool PM Rush hour Millard t TOUFFVILLE touffville Main t Reeves Way Blvd Hoover Pk Dr 19th Ave Early Late aturday unday/ Holiday N/A 1 trip N/A 1 trip N/A N/A N/A N/A Rush hour 6 a.m. to 9 a.m. and 9 p.m. to 3 p.m. Non-rush hour beginning of service until 6 a.m., 9 a.m. to 3 p.m. and 3 p.m. until end of service Reesor Rd 1th Line Hem lock Dr 415 1th Line R York & Durham Line Webb Rd Uxbridge Pickering Townline Regional Rd 5 N Nursing Home R Retirement Home ocial Housing Concession Rd 2

215 Annual ervice Plan 415 touffville Rd Mapmobility Corp. touffville High chool pecial Proposed Route Map Legend chooldays Hwy 48 Hwy 48 Housing Facilities: Millard t Main t Discontinue Route 415 services along 9th Line Hoover Pk Dr 19th Ave Extend Route 415 services along Millard treet to Highway 48 415 9th Line 9th Line touffville High chool Millard TOUFFVILLE touffville Main t Hoover Reeves Way Blvd t 19th Ave Pk Dr 1th Line 1th Line Hem lock Dr R 415 York & Durham Line Discontinue Route 415 services along 1th Line Webb Rd Uxbridge Pickering Townline Regional Rd 5 N Nursing Home R Retirement Home ocial Housing Extend Route 415 services along Main treet 1th Line and Hoover Park Drive Concession Rd 2 Current Route Performance 213: Performance Indicator Average route ridership (weekday daily) Average route ridership (weekday rush hour) Average route ridership per hour (weekday rush hour) Net cost per passenger (weekday rush hour) Revenue/Cost (weekday rush hour) Value 34 34 11 $5.5 33% 215 ANNUAL ERVICE PLAN 113

215 Annual ervice Plan 215 ANNUAL ERVICE PLAN 114 5.8 City of Vaughan Municipal Meeting: > > Thursday, February 2, 214 Public Information Centre: > > Wednesday, March 26, 214 Vaughan Mills Mall Feedback from public and stakeholders: > > Attendance: > > 292 people ervice Requests: > > upport for the proposed Route 75 Dufferin when the padina subway is operational > > Change the route numbers for the TTC routes that will be taken over when the subway is operational > > upport with Viva silver routing > > Provide service along Dufferin treet between King City and the City of Vaughan > > Route 2 Jane is very crowded and should only operate along Jane treet and not divert into the commercial/employment areas > > Route 36 provide service on weekends, weekday midday, and weekday evenings > > Rename unday Route 77 Highway 7 service to Route 77A to distinguish the different routing Proposed ervice Initiatives: > > Route 523 - Vaughan Community Bus > > Route 7 - Martin Grove > > Route 12 - Pine Valley > > Route 21 - Vellore Local > > Route 461 - Emily Carr econdary pecial

215 Annual ervice Plan Route 523 - Vaughan Community Bus Route Type/Routing: > > Fully accessible transit service typically designed for seniors and people with disabilities who can use accessible conventional transit > > Provide service to local neighbourhoods, seniors residences, medical facilities and shopping areas Proposed ervice Changes: > > Implement a community bus to service the Vaughan area Passenger Impacts/Options: > > Provide service to local neighbourhoods, seniors residences, medical facilities and shopping areas Proposed Route Map: > > To be determined through future consultation 215 ANNUAL ERVICE PLAN 115

215 Annual ervice Plan 215 ANNUAL ERVICE PLAN 116 Route 7 Martin Grove Route Implementation Date: > > Pre-Amalgamation > > Restructured July 212 Route Type/Routing: > > Local > > Weekday service along Martin Grove Road between Rexdale Boulevard and Rutherford Road/Islington Avenue > > aturday service between teeles Avenue/ Martin Grove to Rutherford Road/Islington Avenue Major Trip Generators: > > teeles Avenue corridor > > Holy Cross Catholic High chool > > Emily Carr econdary chool > > Humber College > > Woodbine Centre > > martcentre > > Al Palladini Community Centre Proposed ervice Changes: > > Frequency adjustments between 9 a.m. and 1 a.m. Passenger Impacts/Options: > > Frequency adjusted from 27 to 5 minutes > > Approximately 71 passengers impacted > > Maximum demand/capacity ratio of 47 per cent Current Operating Period and Frequency (in Minutes): Early AM AM Rush Hour Midday PM Rush Hour Early Late aturday unday/ Holiday N/A 25-38 54-56 21-28 45-47 45 6 N/A Rush hour 6: a.m. to 9: a.m. and 3: p.m. to 7: p.m. Non-rush hour beginning of service until 6: a.m., 9: a.m. to 3: p.m. and 7: p.m. until end of service Current Route Performance (213): Performance Indicator Value Average route ridership (weekday daily) 997 Average route ridership (weekday rush hour) 623 Average route ridership per hour (weekday rush hour) 22 Average route ridership (weekday non-rush hour) 374 Average route ridership per hour (weekday non-rush hour) 14 Average route ridership (aturday) 96 Average route ridership per hour (aturday) 6 Net cost per passenger (weekday rush hour) $1.35 Net cost per passenger (weekday non-rush hour) $3.87 Net cost per passenger (aturday) $14.6 Revenue/Cost (weekday rush hour) 67% Revenue/Cost (weekday non-rush hour) 41% Revenue/Cost (aturday) 16%

215 Annual ervice Plan 7 Martin Grove Current Route Map Langstaff Rd Highway 27 Medallion Blvd Highway 7 7 Morning tar Dr Martin Grove Rd Rutherford Rd VAUGHAN WOODBRIDGE Woodbri dge Ave Islington Ave Boyd Conservation Area Pine Valley Dr Al Palladini Community Centre Langstaff Rd Housing Facilities N R Nursing Home Retirement Home ocial Housing teeles Ave W Martin Grove Rd Hwy 47 teeles Ave W Hwy 427 Humber College Blvd TORONTO Humber College Queens Plate Dr Woodbine Centre Woodbine Race Track Mapmobility Corp. Finch Ave W Highway 27 Rexdale Blvd 7 Martin Grove Rd REXDALE Etobicoke Hospital (William Osler Health Centre) Kipling Ave Finch Ave W Proposed Route Map: > > ame as Current Route Map service initiative does not affect routing Islington Ave Legend Albion Rd Monday-aturday Weekdays Limited ervice 215 ANNUAL ERVICE PLAN 117

215 Annual ervice Plan 215 ANNUAL ERVICE PLAN 118 Route 12 Pine Valley Route Implementation Date: > > Pre-Amalgamation Route Type/Routing: > > Local > > Operating between Vaughan Mills Mall Terminal and the teeles/islington bus loop. Major Trip Generators: > > teeles Ave corridor > > Pine Valley industrial area > > Vaughan Mills Mall Proposed ervice Changes: > > Remove service after 1 p.m. on weekdays and aturdays Passenger Impacts/Options: > > Approximately seven passengers impacted on weekdays > > Approximately four passengers impacted on aturdays > > Options for service include Route 2 Jane, Route 77 Highway 7, and TTC Route 6 teeles West urvey ummary: The survey was conducted on Wednesday, April 2, 214 and aturday, April 5, 214 on the bus from 1 p.m. to 11 p.m. A summary of the survey findings can be found in Appendix B. Current Operating Period and Frequency (in Minutes): Early AM AM Rush Hour Midday PM Rush Hour Early Late aturday unday/ Holiday 3 28-32 28-55 31-65 27-53 53 5-55 N/A Rush hour 6: a.m. to 9: a.m. and 3: p.m. to 7: p.m. Non-rush hour beginning of service until 6: a.m., 9: a.m. to 3: p.m. and 7: p.m. until end of service Current Route Performance (213): Performance Indicator Value Average route ridership (weekday daily) 419 Average route ridership (weekday rush hour) 32 Average route ridership per hour (weekday rush hour) 22 Average route ridership (weekday non-rush hour) 117 Average route ridership per hour (weekday non-rush hour) 1 Average route ridership (aturday) 159 Average route ridership per hour (aturday) 1 Net cost per passenger (weekday rush hour) $1.4 Net cost per passenger (weekday non-rush hour) $6.38 Net cost per passenger (aturday) $8.69 Revenue/Cost (weekday rush hour) 66% Revenue/Cost (weekday non-rush hour) 3% Revenue/Cost (aturday) 24%

215 Annual ervice Plan Pine Valley Current Route Map Monday-aturday teeles Ave W Rutherford Credits tone R d 12 Langstaff Rd Dufferin t Edgeley Blvd Highway 7 Hwy 47 TORONTO Keele t Chance llor D r 12 Jane t Aber Pine Valley Dr ton Ave ing Isl Martin Grove R d Highway 7 7 Hwy 4 Langstaff Rd Ave en de Four Valley Dr Hwy 4 Isling ton A ve Boyd Conservation Area WOODBRIDGE Rutherford Rd VAUGHAN Limited ervice Langstaff Rd Vaughan Mills Dufferin t Rutherford Rd Legend Weston Rd 12 York University teeles Ave W York University Mapmobility Corp. Housing Facilities: N Nursing Home R Retirement Home ocial Housing 215 ANNUAL ERVICE PL AN Proposed Route Map: >> ame as Current Route Map service initiative does not affect routing 119

215 Annual ervice Plan Route 21 Vellore Local Route Implementation Date: > > July 213 Route Type/Routing: > > Local > > A north-south local route providing rush hour service between the Vellore community and Vaughan Mills Mall Major Trip Generators: > > Vaughan Mills Mall > > t. Jean de Brebeuf CH > > Northwest Woodbridge area Proposed ervice Changes: > > Extend route to Poetry Drive and Chatfield Drive to accommodate new high school Tommy Douglas econdary chool Passenger Impacts/Options: > > Frequency adjusted from 25 to 3 minutes > > To provide service into new development > > Approximately 3 customers will be impacted on weekdays 21 Vellore Local Current Route Map Legend Major Mackenzie Dr W Major Mackenzie Dr W Vellore Av Davos Rd Rutherford Rd Weston Rd 21 Retreat Blvd Ashbury Blvd Vellore Woods Blvd Hwy 4 Rutherford Rd Rush Hours Only Vaughan Mills Blvd Vellore Woods Jane t Mapmobility Corp. Housing Facilities: N Nursing Home R Retirement Home ocial Housing 215 ANNUAL ERVICE PLAN 12 Current Operating Period and Frequency (in Minutes): Early AM AM Rush Hour Midday PM Rush Hour Early Late aturday unday/ Holiday 25 25 25 25 25 25 N/A N/A Rush hour 6: a.m. to 9: a.m. and 3: p.m. to 7: p.m. Non-rush hour beginning of service until 6: a.m., 9: a.m. to 3: p.m. and 7: p.m. until end of service

215 Annual ervice Plan 21 Vellore Local Extend ervice to Poetry Dr. & Chatfield Dr. Legend Proposed Route Map Major Mackenzie Dr WMajor Mackenzie Dr W Rush Hours Only Housing Facilities: Poetry Dr Vellore Av Davos Rd Rutherford Rd Chatfield Dr Weston Rd Retreat Blvd 21 Ashberry Blvd Vellore Woods Blvd 21 Blvd Cityview Hwy 4 Rutherford Rd Vaughan Mills Jane t Mapmobility Corp. N Nursing Home R Retirement Home ocial Housing Current Route Performance (213): Performance Indicator Average route ridership (weekday daily) Average route ridership (weekday rush hour) Average route ridership per hour (weekday rush hour) Average route ridership (weekday non-rush hour) Average route ridership per hour (weekday non-rush hour) Net cost per passenger (weekday rush hour) Net cost per passenger (weekday non-rush hour) Revenue/Cost (weekday rush hour) Revenue/Cost (weekday non-rush hour) Value 117 1 7 17 4 $9.54 $22.65 22% 11% 215 ANNUAL ERVICE PLAN 121

215 Annual ervice Plan Route 461 Emily Carr econdary pecial Route Implementation Date: > > eptember 23 Route Type/Routing: > > chool pecial Major Trip Generators: > > Emily Carr econdary Proposed ervice Changes: > > Provide direct service from Royalpark Way, Vaughan Mills Road and Napa Valley Avenue to Emily Carr econdary chool Passenger Impacts/Options: > > Approximately two students impacted > > Maximum walking distance increased by approximately 22 metres from Thomson Creek Boulevard to Vaughan Mills Road urvey ummary: The survey was conducted on Wednesday, April 16, 214 on the bus from 2:3 p.m. and 3 p.m. A summary of the survey findings can be found in Appendix B. Current Number of Trips: AM Rush Early AM Midday hour PM Rush hour Early Late aturday unday/ Holiday N/A 1 trip N/A 1 trip N/A N/A N/A N/A Rush hour 6: a.m. to 9: a.m. and 3: p.m. to 7: p.m. Non-rush hour beginning of service until 6: a.m., 9: a.m. to 3: p.m. and 7: p.m. until end of service Current Route Performance (213): Performance Indicator Value Average route ridership (weekday daily) 43 Ridership by Trip AM Trip 18 Ridership by Trip PM Trip 25 Net cost per passenger (weekday rush hour) $3.45 Revenue/Cost (weekday rush hour) 44% 215 ANNUAL ERVICE PLAN 122

215 Annual ervice Plan 461 Emily Carr chool pecial Current Route Map 461 Emily Carr chool pecial Proposed Route Map Nashville Rd Highway 27 KLEINBURG Legend chooldays chooldays Major Mackenzie Dr W Housing Facilities N R Nursing Home Retirement Home ocial Housing Nashville Rd Highway 27 KLEINBURG Legend chooldays chooldays Major Mackenzie Dr W Housing Facilities N R Nursing Home Retirement Home ocial Housing Highway 27 461 Martin Grove Rd Napa Valle y Ave Royalpark Way Langstaff Rd Vaughan Mills Rd 461 461 461 WOODBRIDGE Woodbridge Ave Islington Ave Rutherford Rd Thomson Creek Blvd VAUGHAN Kipling AveClarence t Kortright Centre for Conservation 461 461 Ave Wycliff e Highway 7 Islington Ave Emily Carr econdary chool Boyd Conservation Area Pine Valley Dr Mapmobility Corp. Highway 27 Napa Valle y Ave Royalpark Way Martin Grove Rd Langstaff Rd 461 461 WOODBRIDGE Woodbridge Ave Islington Ave Rutherford Rd Vaughan Mills Rd Kortright Centre for Conservation VAUGHAN Discontinue service in this area Kipling AveClarence t Highway 7 Islington Ave Emily Carr econdary chool Boyd Conservation Area Pine Valley Dr Mapmobility Corp. 215 ANNUAL ERVICE PLAN 123

215 Annual ervice Plan 5.9 Township of King Municipal Meeting: > > Thursday, February 2, 214 Public Information Centre: > > Tuesday, March 18, 214 Township of King (King City Plaza) Public and takeholder Requests: > > Attendance: > > 1 person > > ervice Requests: > > No requests Proposed ervice Initiatives > > No proposed service initiatives 215 ANNUAL ERVICE PLAN 124

215 Annual ervice Plan 5.1 Dial-a-Ride In 215 YRT/Viva will review and assess all Diala-Ride (DAR) services currently operating in York Region. The assessments will review ridership, efficiency, and cost of providing the low demand service. As an outcome of the review, staff will prepare recommendations for the DAR service in 215. As part of the DAR analysis, staff will be reviewing other service delivery types to providing transit services to low demand areas. uch service delivery types include: > > Zone Bus > > Van Pooling > > Off-Route pick-ups during mid-day 215 ANNUAL ERVICE PLAN 125

215 Annual ervice Plan 215 ANNUAL ERVICE PLAN 126 5.11 215 Fleet Requirements The 215 service initiatives require additional fleet and service hours as summarized in Table 19. Table 19: 215 Fleet and ervice Hour Changes Route (in order of appearance) Estimated Change in Annualized Hours Estimated Change in Additional Fleet Requirements* 424 - Keswick High chool pecial 58 - Mount Albert 67 - Viva yellow +32,389 +5 55/55B - Davis Drive -7,332-2 421 - Newmarket High chool pecial -24 2 - Milliken -377 8 - Kennedy -251 14-14th Avenue -251 TTC 17A - Birchmount -226 18 - Bur Oak -5-2 42 - Bur Oak econdary and Pierre Elliott Trudeau High chool pecial +5 +2 TTC 24D - Woodbine -1,84 25 - Major Mackenzie -427 TTC 12D - Markham Road North +1,217 415 - touffville High chool pecial +6 523 - Vaughan Community Bus +2,92 +1 ARBOC 7 - Martin Grove -251 12 - Pine Valley -243 21 - Vellore Local 461 - Emily Carr econdary chool pecial -9 YRT -1 Total 25,814 Viva 5 TTC * Rush hour periods

215 Annual ervice Plan 5.12 Five-Year Fleet Requirements The (212-216) Five-Year ervice Plan forecasted fleet requirements which resulted in buses being purchased in 213, 215 and 216 is shown in Table 2. The 215 ervice Annual ervice Plan updates fleet requirements to 219 as a result of service changes and operating needs identified in 215. The updates to the five year fleet plan are shown in Table 21. Table 2: 212-216 Five-Year Fleet Requirements and Capital Cost (in $1,s) 212 213 214 215 216 Replacement Growth / Construction Total YRT Viva YRT Viva YRT Viva Capital Cost $ $57,444 $ $27,65 $31,291 Fleet Requirements and Capital Costs as of June 24, 214 18 5 35 23 35 1 4 5 22 15 22 15 Table 21: Updated Five-Year Fleet Requirements and Capital Cost (in $1,s) 215 216 217 218 219 Replacement Growth / Construction Total YRT Viva YRT Viva YRT Viva 12 12 Capital Cost $6,636 $13,272 $41,482 $48,871 $1,8 Fleet Requirements and Capital Costs as of June 24, 214 24 24 15 19 19 44 19 15 3 7 22 3 4 4 215 ANNUAL ERVICE PLAN 127