4th International Conference Keeping Children and Young People Safe Online Countering Illegal and Harmful Material Online Development, Challenges and Limits of Collaborations between Hotlines, Law Enforcement and ISPs Frank Ackermann Director Self-Regulation September 29, 2010 Novotel Warsaw Airport
Hotlines 3 Hotlines: jugendschutz.net, FSM, eco Fighting illegal contents on the Internet Focus on contents pertaining to youth protection in the media Embedded into a system of regulated self-regulation Members of the International Association of Internet Hotlines INHOPE
Hotlines eco hotline operative since 1996 Since 1999 financial support by EU Safer Internet Programme Processing complaints for all Internet services Reports via jugendschutz.net/fsm/eco websites / hotline@eco.de / internet-beschwerdestelle.de (with ample info and links)
Hotlines legal evaluation criteria are foremost: Sections 174 to 184 StGB (German Penal Code) Crimes against the sexual self-determination Sec. 130 StGB -Sedition Sec. 130 a StGB Incitement to crimes Sec. 131 StGB Extreme representations of violence Sec. 129, 129 a StGB Supporting or advertising for criminal or terrorist groups Sec. 111 StGB Incitement to crimes Sec. 86, 86a StGB Spreading antidemocratic or Nazi propaganda Sec. 4 and 5 JMStV (Protection of minors in the media) Youth endangering and development impairing content) Sec. 7 UWG (Unfair Competition Law) Legitimacy of email marketing
Hotlines Reported content undergoes preliminary examination Criminal content reported to police and prosecuted as a rule Illegal content hosted in Germany Absolutely inadmissable content: eco Hotline summons hosting provider to remove (disconnect) content Other content: provider asked to take steps to legalize content Illegal content hosted abroad Information of INHOPE partner hotline Information of hosting provider in case of non-inhope country
Track Record Discussions about Access Impediment Law in Germany 2009 eco tracks reaction times of host providers since May 2009 Websites with Child Sexual Abuse Contents taken hosted in Germany taken down within hours if not minutes
Track Record Websites with Child Sexual Abuse Contents hosted outside Germany May - November 2009
Challenge! Track Record November 2009 crucial procedural changes at partner hotlines EU stipuluates hotlines obligation for Notice & Takedown Spring 2010: meetings between US/DE law enforcement Impulse to rework hotline / law enforcement cooperation Enormous improvement of reaction times after November 2009
Track Record Websites with Child Sexual Abuse Contents hosted outside Germany November 2009 - August 2010
Track Record All child pornography websites (hosted both in and outside Germany) reports received by the eco complaint hotline in the first half of 2010 197 cases 194 were offline within one week equals 98 percent.
Limits Political goals vs. operational goals
Limits Political goals vs. operational goals Legal uncertainties
Limits Political goals vs. operational goals Legal uncertainties Financial restrictions
Frank Ackermann Director Self-Regulation eco Lichtstr. 43H 50825 Köln +49 (0)221 7000 48-0 frank.ackermann@eco.de www.eco.de