ST. JOHNS COUNTY COMPREHENSIVE EMERGENCY MANAGEMENT PLAN APRIL 2012 Appendix E Training Program Appendix E Training - 1
I. PURPOSE St. Johns County Training Appendix To outline a training program that will ensure that emergency responders and the public fully understand the overall concept of Emergency Management and their responsibilities before, during and after an emergency / disaster. The National Incident Management System (NIMS) will be the basis for training. All training activities will follow the Homeland Security Exercise and Evaluation Program (HSEEP) guidelines. II. CONCEPT OF OPERATIONS A. General 1. This training program provides guidance for a three-part effort aimed at improving the capability of local governments to respond effectively to and recover from an emergency or disaster 2. The training program shall have three dimensions: a. Programs and courses available through the Federal Emergency Management Agency, the State and other governmental / volunteer agencies. Many classes are available online at FEMA s Emergency Management Institute. b. Local departmental emergency response training. c. Community-based awareness, self-help, population protection procedures, and public awareness training for the general public. d. All personnel assigned to work in the EOC will be required to have ICS 100 and ICS 700 training. B. Phases of Management 1. Mitigation / Preparedness Training a. Department heads will designate staff within their organization to participate in training. b. Department heads and staff will participate in Emergency Management training to better prepare their organization for responding to emergencies / disasters. c. Department heads will identify needed Emergency Management training and request it from the St. Johns County Division of Emergency Management. Appendix E Training - 2
d. All departments are encouraged to budget for training and exercising. 2. Response a. The Emergency Management Institute and the Florida Division of Emergency Management provide residence training for law enforcement, medical, fire services, utilities and emergency management personnel, as well as local appointed officials and their staffs. b. Resident training at the Emergency Management Institute is encouraged for response groups from the jurisdictions to better understand the National Incident Management System, Integrated Comprehensive Emergency Management concept, and the local Plan. c. The objectives of Emergency Management training are to develop team skills for the St. Johns County Emergency Operations Center; field operations; information systems; technical information related to hazard mitigation, preparedness, response and recovery; and roles and responsibilities of all levels of government and the private sector in the face of emergencies or disasters. d. Group training is encouraged for the St. Johns County Emergency Operations Center staff, individuals, information officers, all Government division / department heads and their Emergency Coordinators, damage assessment teams, school board personnel, medical / health, institutional personnel, volunteers, communications / dispatchers, etc. e. Internal training consists of the concepts of field operations and key components of the St. Johns County Comprehensive Emergency Management Plan. An overview of the St. Johns County Comprehensive Emergency Management Plan and training is essential to departments / agencies in developing their department s emergency procedures. f. Internal training should be done on-site and in groups. Much of this training can be accomplished through FEMA s online ICS training. Appendix E Training - 3
g. Community awareness programs are provided to train citizens as to what actions are expected of them before, during and after an emergency / disaster. h. Preparing citizens for protective action and self-help practices immediately following a disaster is part of the Emergency Management training program. i. The Emergency Management training program encourages members of all groups to take advantage of available training. j. Exercises 1). General Exercising is the primary way to activate, test and evaluate the components of the St. Johns County Comprehensive Emergency Management Plan and to determine if the plan will work in an actual emergency / disaster situation. 2). There are four principal reasons for conducting exercises: a). b). c). d). To detect deficiencies in a plan; To detect deficiencies in the overall system; To identify potential personnel and staff problems of divisions/agencies; To detect problems relative to functions and operations of equipment. 3). Progressive Exercising a). b). Tabletop exercises are designed to detect potential problems with coordination, to determine the appropriateness of assigned responsibilities and to achieve a certain level of familiarity of a plan. Functional exercises are more complex and are designed to test individual functions, such as direction and control, multiple functions, decision making, warning, public information or recovery. Appendix E Training - 4
c). Full-scale exercises are the highest level of exercise. They are the culmination of the exercise program. They are designed to evaluate the operational capability of the emergency management system over a substantial period of time. They test major components and sub-components of the plan. 4). Exercise Requirements for Every Jurisdiction - Each of the municipalities in St. Johns County is responsible by law for the safety and welfare of its citizens. Training should therefore involve the utilization of all-municipal as well as County capabilities in a coordinated effort in accordance with individual plans and Standard Operating Procedures (SOP s). a). b). c). d). e). St. Johns County Emergency Management will conduct an annual exercise, which will incorporate the participation of all county agencies and municipalities, utilizing the County CEMP as a guide. A functional exercise is to be conducted once every three years, in a four-year period. A full-scale exercise required every four years. A constructive evaluation of exercises will be completed for the purpose of plan revisions and creating a living document. The attached forms will be utilized (when possible) to review the process and identify deficiencies. Deficiencies will be noted on appropriate evaluation forms and re-evaluated under j.(3), (a) and (b). 3. Recovery a. Recovery exercises complete the process of exercising the St. Johns County Comprehensive Emergency Management Plan. Recovery exercises are designed to fit the format from tabletop to full-scale exercises. b. Individual and departmental evaluations of exercise performance are used to determine internal training requirements. Appendix E Training - 5
c. Group and individual training at the Emergency Management Institute should be scheduled routinely. These courses cover natural and technological hazards, as well as event-specific courses and are available many times online through the FEMA website. III. RESPONSIBILITIES A. St. Johns County Emergency Management is responsible for ensuring that the St. Johns County Emergency Operations Center staff and operational responders fully understand their procedures and responsibilities, as outlined in the St. Johns County Comprehensive Emergency Management Plan. All personnel required to work in the EOC MUST have completed ICS 100 and ICS 700 training through the FEMA website. B. Training and scheduling of training for Emergency Management purposes will be coordinated through St. Johns County Emergency Management. C. Department / Agency heads will budget for, and participate in; training activities related to emergency preparedness programs. D. Municipalities The designated Emergency Contact is responsible for the training of personnel under the jurisdiction of that office. Appropriate personnel should attend training courses offered by Federal, State and local organizations whenever possible. E. St. Johns County Emergency Management will: 1. Coordinate all disaster-related training within the County to ensure that all of the overall objectives of the CEMP are being met. As an example: a. response, recovery and mitigation; b. shelter management; c. handling of hazardous materials; d. Damage assessment; e. Terrorism / Civil Disturbance; f. Continuity of Operations Planning (COOP) 2. Assist County departments and agencies, municipalities, and nongovernmental disaster agencies as required, in attaining coordinated training and educational objectives. Appendix E Training - 6
3. Utilize to the fullest extent all available means to reach the maximum number of County residents to provide sufficient public information with which to develop individual plans: a. website; b. booklets, pamphlets, and brochures for public distribution; c. lectures and seminars relating to personal disaster preparation; d. local public information spots on radio and television. 4. Conduct exercises to evaluate components of the CEMP. Immediately upon completion of exercises a critique will be conducted. A report will be compiled and shared with all participants. Procedures, planning documents and training will be modified to correct the deficiencies noted as soon after the exercise as is possible 5. Conduct Exercises in compliance with The Homeland Security Exercise and Evaluation Program (HSEEP). HSEEP is a capabilities and performance-based exercise program that provides a standardized methodology and terminology for exercise design, development, conduct, evaluation, and improvement planning. The Homeland Security Exercise and Evaluation Program (HSEEP) constitutes a national standard for all exercises. Through exercises, the National Exercise Program supports organizations to achieve objective assessments of their capabilities so that strengths and areas for improvement are identified, corrected, and shared as appropriate prior to a real incident. F. Those agencies or departments having Primary and Support responsibilities for ESF s will establish training programs covering their respective responsibilities, in accordance with approved ESF Annexes and SOP s. Appendix E Training - 7
ESF 1 ESF 2 ESF 3 ESF 4 ESF 5 ESF 6 ESF 7 ESF 8 ESF 9 ESF 10 ESF 11 ESF 12 ESF 13 ESF 14 ESF 15 ESF 16 ESF 17 ESF 18 Elected Officials St. Johns County Comprehensive Emergency Management Plan 2012 TRAINING REQUIREMENTS St. Johns County Division of Emergency Management Recommended Training Course For ESF s And Other Agencies R = Recommended Training O = Optional Training CEMP Orientation R R R R R R R R R R R R R R R R R R R Local EOC Introduction R R R R R R R R R R R R R R R R R R R Liaison Office Training O R E-104 IEMC Hurricane O O R O E-202 Debris Management R R R O E-207 Mitigation Field Operations O O R O E-263 Managing the Hazard Mitigation Grant Program R O E-273 Managing Floodplain Development R O E-278 NFIP/CRS R E-279 Retrofitting Flood Prone Buildings O E-362 Multi Hazard Safety for Schools R E-388 Advanced PIO O O R E-417 CERT Train the Trainer O G-120 Exercise Design R R R R R R R R R R R R R R R R R R R G-130 Exercise Evaluation R R R R R R R R R R R R R R R R R R O G-191 ICS/EOC Interface R R R R R R R R R R R R R R R R R R O G-230 Intro to Emergency Management R R R R R R R R R R R R R R R R R R O G-235 Emergency Planning O O O O R O O O O O O O O O O O O O R G-240 Leadership and Influence O O O O R O O O O O O O O O O O O O R G-241 Decision Making and Problem Solving O O O O R O O O O O O O O O O O O O G-242 Effective Communications O O O O R O O O O O O O O R O O O O G-244 Developing Volunteer Resources O R R O G-275 EOC Management Operations R O G-276 Resource Management R R G-290 Basic PIO R R G-318 Mitigation Planning for Local Governments R R R R R R R R R R R R R R R R R R R G-360 Hurricane Planning O O O O R O R O O O O O O O O O O O R G-377 Regional Hazard Mitigation Planning O O O O O G-379 Interagency Hazard Mitigation Team Training O O O O O O O O O O O O O O O O O O O G-385 Disaster Response and Recovery O O O O R O O O O O O O O O O O O O O G-386 Mass Fatalities O R R G-393 Mitigation for Emergency Managers O O O O O O O O O O O O O O O O O O O G-601 Damage Assessment O O O O R R R O IS-393 Introduction to Mitigation O O O O O O O O O O O O O O O O O O O IS-394 Mitigation for Homeowners O O O O O First Aid/CPR O O O O O O O O O O O O O O O O O O O Shelter Management O R R Human Need Assessment Training O R ICS 100 R R R R R R R R R R R R R R R R R R R ICS 200 R R R R R R R R R R R R R R R R R R R ICS 700 R R R R R R R R R R R R R R R R R R R ICS 800 R R R R R R R R R R R R R R R R R R R Appendix E Training - 8
HSEEP Participant/Actor Feedback Form Please enter your responses in the form field or checkbox after the appropriate selection. Name: Title: Agency: County: Role in Exercise: Part I: Recommendations and Corrective Actions 1. Based on the exercise activities and the tasks identified, list the top strengths. 1. 2. 3. 2. Based on the exercise activities, and the tasks identified, list the top areas that need improvement. 1. 2. 3. 3. Identify corrective actions that should be taken to address the top three areas that need improvement identified above. For each action, indicate if it is a high, medium or low priority. Corrective Action Priority 1. 2. 3. 4. Describe the corrective actions that relate to your area of responsibility. Who should be assigned responsibility for each corrective action? 1. 2. Appendix E Training - 9
3. 5. List the applicable equipment, training, policies, plans, and procedures that should be reviewed, revised, or developed. Indicate the priority level for each. 1. 2. 3. Part II: Assessment of Exercise Design and Conduct Please rate, on a scale of 1 to 5, your overall assessment of the exercise relative to the statements provided below, with 1 indicating strong disagreement with the statement and 5 indicating strong agreement. Assessment Factor Strongly Disagree Strongly Agree The exercise was well structured and organized. 1 2 3 4 5 The exercise communications plausible and realistic. 1 2 3 4 5 The facilitator/controller(s) was knowledgeable about the area of play and kept the exercise on target. Participation in the exercise was appropriate for someone in my position. The participants included the right people in terms of level and mix of disciplines. This exercise allowed my agency/jurisdiction to practice and improve priority capabilities. After this exercise, I believe my agency/jurisdiction is better prepared to deal successfully with the scenario that was exercised. 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 Part III: Participant Feedback Please provide any recommendations on how this exercise or future exercises could be improved or enhanced. Appendix E Training - 10