4-454-823-21(1) Windows 8 Upgrade User Guide Guide de l'utilisateur pou la mise à niveau de Windows 8
Contents Notes on Upgrading Your Computer System 5 How to Upgrade Your Computer System 11 Upgrading Your Computer to Windows 8 operating system 12 About Software Updates 27 Sony Support Information 28 Trademarks 30 Table des matières Remarques concernant la mise à niveau de votre ordinateur 33 Comment mettre à niveau votre ordinateur 40 Faire migrer votre ordinateur vers le système d'exploitation Windows 8 41 À propos des mises à jour du logiciel 56 Informations sur l'assistance Sony 57 Marques de commerce 59 3
Notes on Upgrading Your Computer System Backing up your data and recovering your computer (setting up the computer again) are required for the upgrade to the Windows 8 operating system. Recover your computer to the factory default settings (Windows 7 64bit edition) if you have downgraded the operating system to Windows 7 32bit edition using the optional Windows 7 32-bit Recovery Media. Be careful that the upgrade module provided by Sony can only be used on selected models. Be sure to follow the instructions in this manual to upgrade your computer system to the Windows 8 operating system. Be sure to back up your valuable data. Sony assumes no liabilities for any problems and damages arising out of the upgrade. Be sure to disconnect all peripheral devices, which are not necessary for the upgrade, from your computer in advance. Turn off and on your computer if the computer freezes during the upgrade process. Be sure to use the AC adapter to power your computer during the upgrade process if you use the notebook computer. (Do not disconnect the AC adapter from the computer during the upgrade process.) Be sure to create Recovery Media before the upgrade in case of problems. The Recovery Media may be necessary when you restore the operating system to a previous state. For information on how to create the Recovery Media, refer to the printed Recovery, Backup and Troubleshooting Guide or the on-screen User Guide. Some software is not supported after the upgrade depending on the model you purchased. GB 5
About restrictions on your computer After you upgrade your computer system to the Windows 8 operating system, the following functions, which were available on the Windows 7 operating system, are restricted. For the latest information on restrictions which are not included in this manual, see Sony Support Information on page 28. Your computer must be connected to the Internet to download the updates. Some software is not included with the Supplemental Media. Download and install such software using VAIO Update after upgrading to the Windows 8 operating system. (VAIO Update preinstall models) The Program Compatibility Assistant window may appear for some software. In such a case, there is a possibility that updated software may be prepared for VAIO Update. Try VAIO Update, if originally installed, just in case. With the default Windows 8 operating system settings, shutting down your computer places the computer into Hibernate mode. Pressing the ASSIST button while the computer is in Hibernate mode does not start VAIO Care Rescue. To start VAIO Care Rescue, you need to fully turn off the computer before pressing the ASSIST button. To fully turn off the computer, click Shut down while holding down the Shift key. The WIRELESS switch equipped models: Some wireless devices are not disabled even if you turn on Airplane mode within the PC settings screen of Windows 8 operating system. Use the WIRELESS switch to disable the wireless devices. VPCZ2 Series and SVZ Series: Turn off your computer when connecting/disconnecting Power Media Dock to/from the computer. Connecting/disconnecting Power Media Dock other than when the computer is off is not supported. The computer does not support Computer Display mode with the graphics accelerator on Power Media Dock. VPCL Series: You cannot change the LCD brightness with the Brightness icon in the Settings charm. Press the F5 or F6 key while holding down the Fn key to adjust the LCD brightness. VPCF23 Series: The VAIO logo may not appear when you turn on your computer. 6
VPCF Series, VPCL Series, and SVL Series with the 3D-capable LCD screen: When you play 2D content, such as Blu-ray Disc media, DVD media, or files, the simulated 3D function (2D to 3D conversion) is disabled. TV tuner board installed models: If needed, purchase Windows Media Center from Microsoft. Windows 7 Ultimate installed models: When you have enabled the BitLocker Drive Encryption feature, you cannot upgrade your computer system. Click Start, Control Panel, System and Security, BitLocker Drive Encryption, and Turn off BitLocker to open the Turn Off BitLocker window. Then, click Decrypt Drive on the window to disable the BitLocker Drive Encryption feature. After the upgrade is complete, enable the feature again. GB 7
About restrictions on the Sony software products Media Gallery Media Gallery is uninstalled during the upgrade process. The following functions of PMB VAIO Edition or PlayMemories Home for VAIO are removed. The following are removed from the VAIO Creation menu. Create Blu-ray Disc Create DVD The following are removed from the Create Discs menu. Create DVD-Video (with Original VAIO Menus) Create Blu-ray Disc (with Original VAIO Menus) VAIO Control Center You cannot change the screen refresh rate using VAIO Control Center. Change the refresh rate using the operating system functions. The screen color settings are not available and cannot be changed. The Motion Reality settings are not available and cannot be changed. VPCL Series: The touch operations on the front bezel are not available. VAIO Media plus VAIO Media plus is uninstalled during the upgrade process. VAIO Care After the upgrade, Create Recovery Media and Reinstall applications and drivers on VAIO Care are not available. On-screen User Guide The on-screen User Guide for the Windows 8 operating system will not be provided. An error message may appear when you open the on-screen User Guide because the help files that are installed during the upgrade process are not registered. Refer to the each help file for information on software that is not described in the on-screen User Guide. VAIO Messenger VAIO Messenger is uninstalled during the upgrade process. VAIO Touch Portal VAIO Touch Portal is uninstalled during the upgrade process. VAIO Boot Manager VAIO Boot Manager is uninstalled during the upgrade process. The following functions are removed from the VAIO Creation menu on PMB VAIO Edition or PlayMemories Home for VAIO (in the case of the upgrade from Windows 7 32bit edition). short movie creation image stabilization conversion to HD resolution (only for movies) noise removal exposure compensation (only for still pictures) 8
About restrictions on the third-party software products and contacts GB Some restrictions apply to the third-party software on your computer when you upgrade your computer system to the Windows 8 operating system: Some features on software are not available. Some software does not run on the Windows 8 operating system. WinDVD WinDVD is replaced with PowerDVD. WinDVD BD WinDVD BD is replaced with PowerDVD BD. Quick Web Access The Quick Web Access function is not supported. TriDef 3D Ignition TriDef 3D Ignition is not supported. TriDef 3D Photo Viewer TriDef 3D Photo Viewer is not supported. Spy sweeper Spy sweeper is uninstalled during the upgrade process. Music Station When Music Station is installed on your computer, the software is uninstalled during the upgrade process. Norton Online Backup Norton Online Backup is uninstalled during the upgrade process. Windows Media Center Windows Media Center is uninstalled during the upgrade process. If needed, purchase the software from Microsoft. ArcSoft Magic-i Visual Effects ArcSoft Magic-i Visual Effects is uninstalled during the upgrade process. McAfee Internet Security McAfee Internet Security is uninstalled during the upgrade process. 9
For contacts about the third-party software Sony does not provide any support for problems on the third-party software. Additionally, third-party companies may not provide any support for the problems. For additional information about third-party software, visit the Sony support website: www.sony-asia.com/support/en/getwindows8 (English) www.sony-asia.com/support/ct/getwindows8 (Traditional Chinese) www.sony-asia.com/support/kr/getwindows8 (Korean) www.sony-asia.com/support/ar/getwindows8 (Arabic) www.sony-asia.com/support/fr/getwindows8 (French) http://service.sony.com.cn/vaio/windows-upgrade-offer (Simplified Chinese) The software installed on your computer varies depending on the model you purchased. 10
How to Upgrade Your Computer System You can upgrade your computer system to the Windows 8 operating system while retaining some of the preinstalled software at the time of purchase. Take a moment to see the following flow chart to upgrade the current system to the Windows 8 operating system: GB 1 Back up your data (see page 12). 2 Recover your computer system (Recommended) (see page 14). 3 Prepare the necessary files for an upgrade to the Windows 8 operating system (see page 15). 4 Uninstall the software (see page 19). 5 Upgrade your computer system to the Windows 8 operating system (see page 20). 6 Install the software and software drivers (see page 21). 7 Install the software and software drivers manually (see page 23). 8 Restore your data from the backup copy (see page 24). 11
Upgrading Your Computer to Windows 8 operating system If you use the notebook computer, be sure to connect the supplied AC adapter and power cord. Be sure to disconnect all connected peripheral devices from your computer. If you use the Supplemental Media (optical disc) on the models without a built-in optical disc drive, connect only an external optical disc drive. 1 Turn on the WIRELESS switch or the WIRELESS LAN switch (if your computer is equipped with the switch). VPCZ2 Series and SVZ Series: Be sure to disconnect Power Media Dock. If you use the Supplemental Media (optical disc), use an external optical disc drive other than Power Media Dock. 2 1 Sony VGP-UDRW1 is recommended. 2 Be sure to connect the external optical disc drive to an AC outlet. If your computer supplies power to the external optical disc drive through the USB port, the upgrade process may fail. Follow these steps to upgrade your computer system to the Windows 8 operating system: 1 Back up your data Make sure you back up your valuable data, such as documents or pictures, stored on your hard disk drive to an external storage device. Refer to the printed Recovery, Backup and Troubleshooting Guide or the on-screen User Guide for information on how to back up the data. If you have renewed the Trend Micro subscription, write down your serial number. To find your serial number, follow these steps: 1 Double-click the Trend Micro icon in the desktop notification area. 2 Click the expiry date to display your serial number. 12
To back up your data 1 Click Start and Control Panel. 2 Click System and Security and Back up your computer. The Back up or restore your files window appears. 3 Click Set up backup. The Select where you want to save your backup window appears. 4 Select a location to save your backup data from the Save backup on: list and click Next. The What do you want to back up? window appears. 5 Select Let Windows choose or Let me choose and click Next. 6 Verify your backup settings on the Review your backup settings window and click Save settings and run backup. 7 If you have selected Let me choose, select your desired folder and click Next. 8 If you select the USB flash drive, click Back up now. If you select the optical disc drive and you are prompted to insert removable media, click More information. When the Label and insert a blank media window appears, write the displayed information on the label side of a blank media. Then, insert the blank media into the optical disc drive and click OK. If you are asked whether you are sure you want to format the media, click Format. GB For information on how to back up data for your software, such as Microsoft Office Outlook 2010 or Windows Live Mail, refer to the help file or visit the support website for the software. 13
2 Recover your computer system (Recommended) Refer to the printed Recovery, Backup and Troubleshooting Guide or the on-screen User Guide for information on how to recover your computer system. Upgrading your computer to the Windows 8 operating system requires the information on the recovery area. If you have deleted the recovery area, recover the computer to the factory default settings using Recovery Media. Some of the third-party software cannot be installed after the upgrade since Windows 8 Upgrade does not contain all the third-party software. To start the Windows 8 upgrade, you need to sign in to your computer with a user name which contains only alphanumeric characters and as a user with administrator rights. It takes a few hours to complete the upgrade process. 14
3 Prepare the necessary files for an upgrade to the Windows 8 operating system Make sure your computer is connected to the Internet when you download the upgrade. When using the Supplemental Media (optical disc) with an external optical disc drive or the Supplemental Media (USB flash drive), use a USB port other than a blue-colored USB port (compliant with the USB 3.0 standard) if your computer is equipped with the blue-colored port and the other colored one. If the Program Compatibility Assistant (This program might not have installed correctly) window appears, click This program installed correctly. Use the Supplemental Media or the downloaded upgrade file to prepare for an upgrade to the Windows 8 operating system. To prepare the necessary files for the upgrade, follow these steps: GB Be sure to close all open windows before following these steps. To prepare the necessary files with the downloaded upgrade file 1 Download the VUforWin8Upg file from the Sony Support website. 2 Click Start and Control Panel. 3 Click Programs and Uninstall a program. 4 Select VAIO Care and click Uninstall. 5 Follow the on-screen instructions to uninstall VAIO Care. 6 Select VAIO Update and click Uninstall. If VAIO Update is not displayed on the Uninstall or change a program window, double-click Application Manager for VAIO to uninstall VAIO Update. 7 When you are prompted to restart your computer, follow the on-screen instructions. 8 Run the VUforWin8Upg file. The VAIO Update for Windows 8 Upgrade installation starts. Click Yes to continue the steps when the User Account Control window appears. 15
9 Click Finish when the VAIO Update for Windows 8 Upgrade installation is complete. 10 Click Update to start running programs listed on the window and follow the on-screen instructions to continue the process. Click Restart now when you are prompted to restart your computer. When all the programs listed on the VAIO Update for Windows 8 Upgrade window are installed completely, the message informing you that the update has completed appears. If programs are listed again on the VAIO Update for Windows 8 Upgrade window after you click OK, click the Update again. Repeat this step as long as programs are listed on the VAIO Update for Windows 8 Upgrade window. Depending on your model, the BIOS and/or ME FW Update are/is installed. Follow the on-screen instructions to install the BIOS or ME FW Update. When you are prompted to turn off your computer, click Shut down now. After the computer turns off, press the power button to turn on the computer again. 16
To prepare the necessary files with the Supplemental Media 1 Click Start and Control Panel. 2 Click Programs and Uninstall a program. 3 Select VAIO Care and click Uninstall. 4 Follow the on-screen instructions to uninstall VAIO Care. 5 Select VAIO Update and click Uninstall. If VAIO Update is not displayed on the Uninstall or change a program window, double-click Application Manager for VAIO to uninstall VAIO Update. 6 When you are prompted to restart your computer, follow the on-screen instructions. 7 Insert the Supplemental Media (optical disc) to the optical disc drive or the Supplemental Media (USB flash drive) to the USB port. When there is more than one Supplemental Media (optical disc), insert the first disc. 8 If you are using the Supplemental Media (optical disc), click Run VAIOMigAutorun when the AutoPlay window appears. If you are using the Supplemental Media (USB flash drive), click Open folder to view files when the AutoPlay window appears. Files and folders on the VAIO Supplemental Media drive appear on the Windows Explorer window. 9 If you are using the Supplemental Media (USB flash drive), double-click VAIOMigAutorun. 10 Read the end user license agreement carefully, click I Agree to agree to the terms. 11 Read the on-screen instructions carefully and click Start. Click Yes to continue the process when the User Account Control window appears. GB 17
12 Click Finish when the VAIO Update for Windows 8 Upgrade installation is complete. 13 Click Update to start running programs listed on the window and follow the on-screen instructions to continue the process. Click Restart now when you are prompted to restart your computer. When all the programs listed on the VAIO Update for Windows 8 Upgrade window are installed completely, the message informing you that the update has completed appears. If programs are listed again on the VAIO Update for Windows 8 Upgrade window after you click OK, click the Update again. Repeat this step as long as programs are listed on the VAIO Update for Windows 8 Upgrade window. In some countries or regions, the Supplemental Media (USB flash drive) or the Supplemental Media (optical disc) may not be supplied. Depending on your model, the BIOS and/or ME FW Update are/is installed. Follow the on-screen instructions to install the BIOS or ME FW Update. When you are prompted to turn off your computer, click Shut down now. After the computer turns off, press the power button to turn on the computer again. 18
4 Uninstall the software To uninstall the software, follow these steps: 1 Display the currently installed software on your computer. 1 Exit all running software. 2 Click Start and Control Panel. 3 Click Programs and Uninstall a program. The Uninstall or change a program window appears and the installed software on your computer is displayed in the list. 2 If the following software is displayed, follow these steps to uninstall the software. McAfee Internet Security Norton Online Backup ArcSoft Magic-i Visual Effects McAfee Internet Security 1 Select McAfee Internet Security and click Uninstall/Change. 2 Click to select all the check boxes and click Remove. 3 Follow the on-screen instructions. Norton Online Backup 1 Select Norton Online Backup and click Uninstall. 2 Follow the on-screen instructions. ArcSoft Magic-i Visual Effects 1 Select ArcSoft Magic-i Visual Effects 2 and click Uninstall/Change. 2 Click Remove and Next. 3 Follow the on-screen instructions. GB 19
5 Upgrade your computer system to the Windows 8 operating system To upgrade your computer system, follow these steps: To upgrade your computer system from the Microsoft website Make sure your computer is connected to the Internet when you download the upgrade. 1 Visit the Microsoft website to start the upgrade process. If the User Account Control window appears, click Yes. 2 Follow the on-screen instructions until the Choose what to keep window appears. 3 Select Keep Windows settings, personal files, and apps and click Next. Be sure to select Keep Windows settings, personal files, and apps to complete the upgrade process. 4 Follow the on-screen instructions to complete the upgrade process. To upgrade your computer system with the setup media provided by Microsoft 1 Insert the setup media provided by Microsoft into the optical disc drive. 2 Click Run setup.exe if the AutoPlay window appears. If the User Account Control window appears, click Yes. 3 Follow the on-screen instructions until the Choose what to keep window appears. 4 Select Keep Windows settings, personal files, and apps and click Next. Be sure to select Keep Windows settings, personal files, and apps to complete the upgrade process. 5 Follow the on-screen instructions to complete the upgrade process. It takes tens of minutes to complete the upgrade process and your computer restarts several times during the process. 20
6 Install the software and software drivers Follow these steps to install the software and software drivers with the Supplemental Media or the files you have downloaded from the website. When you are using the setup media provided by Microsoft, remove it first and then follow these steps: GB Be sure to close all open windows before following these steps: 1 Click the Desktop tile on the Start screen. 2 When using the Supplemental Media, insert the Supplemental Media (optical disc) to the optical disc drive, or Supplemental Media (USB flash drive) to the USB port. 3 Double-click VAIO Update for Windows 8 Upgrade on the desktop. 4 Click Update to run the programs listed on the window and follow the on-screen instructions. Click Restart now when you are prompted to restart your computer. After the restart, click the Desktop tile on the Start screen to display the VAIO Update for Windows 8 Upgrade window. If the ZeroConfigService window appears, click OK. When all the programs listed on the VAIO Update for Windows 8 Upgrade window are installed completely, the message informing you that the update has completed appears. If programs are listed again on the VAIO Update for Windows 8 Upgrade window after you click OK, click the Update again. Repeat this step as long as programs are listed on the VAIO Update for Windows 8 Upgrade window. When you are prompted to change the disc when you are using the Supplemental Media (optical disc), eject the disc after you click OK to confirm that no software is listed on the window. After you insert the next disc, double-click VAIO Update for Window 8 Upgrade on the desktop. If the User Account Control window appears, click Yes to continue the steps. (VAIO Update for Windows 8 Upgrade window is closed if you eject the disc. Therefore, you need to double-click VAIO Update for Window 8 Upgrade on the desktop to display the window.) If the Program Compatibility Assistant (This program might not have installed correctly) window appears, click This program installed correctly. 21
5 Click OK when the message appears informing you that auto updates are completed. 6 When you are prompted to restart your computer on the Installation complete window, click Restart now. After the restart, the Start window appears. 7 Click the Desktop tile on the Start window to display the VAIO Update for Windows 8 Upgrade window. 8 Click OK. Only VAIO Update 6.0 (for Windows8 Upgrade) is displayed in the Automatic updates list. 9 Click Update. The VAIO Update installation starts. 10 When the InstallShield Wizard Complete window appears, click Yes, I want to restart my computer now and Finish. Your computer will automatically restart. 22
7 Install the software and software drivers manually You may need to update Intel Wireless Display Driver manually, depending on your model. GB Be sure to close all open windows before starting the update. 1 Double-click Setup in the C:\Upgrade\Driver\IntelWiDi folder and follow the on-screen instructions. Click Yes to continue the steps when the User Account Control window appears. When you are prompted to restart your computer, follow the on-screen instructions. If there is no folder named IntelWiDi, you do not need to update the driver. 23
8 Restore your data from the backup copy Restore your data from the backup copy you made in Back up your data on page 12. 1 Insert the media on which you have backed up your data to the optical disc drive or to the USB port. 2 Open Control Panel. 3 Click Save backup copies of your files with File History on System and Security. The Keep a history of your files window appears. 4 Click Windows 7 File Recovery at the lower left corner of the window. The Back up or restore your files window appears. 5 Click Select another backup to restore files from. The Select the backup that you want to restore files from window appears. 6 Select the location where the backup files and folders are saved and click Next. The Browse or search your backup for files and folders to restore window appears. 7 Click Search, Browse for files or Browse for folders, select files and folders you want to restore, and click Next. 8 Select In the original location or in the following location and click Restore. 9 Click Finish. For information on how to restore data for your software, such as Microsoft Office Outlook 2010 or Windows Live Mail, refer to the help file or visit the support website for the software. 24
To reactivate the Trend Micro Titanium Maximum Security subscription GB Your computer must be connected to the Internet to register with Trend Micro Titanium Maximum Security. 1 With your computer connected to the Internet, open the charms and click the Search charm. 2 Click Apps and enter Trend Micro in the Search box. 3 Click Trend Micro Titanium Maximum Security. 4 Click Start Trial. 5 Click Agree on the License Agreement window. 6 Follow the on-screen instructions to enter user information, for example an e-mail address. 7 Click Expires on: XXXX/XX/XX in the left pane on the Trend Micro window. 8 Click Change your serial number button. 9 Enter your serial number and click Next. 10 Follow the on-screen instructions. The actual steps may be different from the steps above. In such a case, follow the on-screen instructions. 25
Notes after the upgrade On models with the numeric keypad on the keyboard other than the wireless keyboard: If you cannot enter numbers with the numeric keypad on the keyboard, make sure that the Num lock indicator is lit. If not, the numeric keypad works the same as the directional arrow keys and the navigation keys. Press the Num Lk key to turn the indicator on and enter numbers. On models with the numeric keypad on the wireless keyboard: If you cannot enter numbers with the numeric keypad on the keyboard, the numeric keypad may be disabled. If the numeric keypad is disabled, it works the same as the directional arrow keys and the navigation keys. Press the Num Lk key to enable the numeric keypad. If the window about Rapid Wake appears when your computer starts for the first time after the upgrade, click No. 26
About Software Updates The software and software drivers installed on your computer may not be the latest version. Visit the following website or use the following software to check if there are new software updates available. GB Windows Update The Windows Update website provides the latest updates to fix defects in the software. VAIO Update VAIO Update automatically notifies you of the latest updates and information for your computer. For detailed information, refer to the help file included with VAIO Update. Your computer must be connected to the Internet to download the updates. 27
Sony Support Information For the support information, visit the website at http://www.sony-asia.com/support/vaio/. Note that all users are responsible for all charges associated with connecting to the Internet. In order to contact a Sony support representative, call the following numbers: Australia Support Hours: Mon-Fri 8:00-18:00 (EST) Support Phone: 1300-13-7669 Website: www.sony.com.au/support/vaio Hong Kong Support Hours: Mon-Sun 9:00-20:00 Support Phone: Product Enquiry & Tele-Sales Hotline: (852) 2345-2966 Technical Support Hotline: (852) 2389-3202 Website: www.sony.com.hk/service/index_e.jsp India Support Hours: Mon-Sun 9:00-19:30 Support Phone: 1800-103-7799 Website: www.sony.co.in/support/vaio Indonesia Support Hours: Mon-Fri 9:00-17:00 Support Phone: (62) 021 2994-8800 Website: www.sony.co.id/support/vaio Malaysia Support Hours: Mon-Fri 9:00-18:00 Support Phone: 1300-88-1233 Website: www.sony.com.my/support/vaio New Zealand Support Hours: Mon-Fri 9:00-17:00 Support Phone: (64) 9-970-1200 Website: www.sony.co.nz/support/vaio Philippines Support Hours: Mon-Fri 8:30-17:30 (closed on weekends and public holidays) Customer Contact Centre: (63) 2-878-7600 Website: www.sony.com.ph/support/vaio Saudi Arabia Support Hours: Sat-Wed 8:30-20:30, Thur 8:30-13:30 Support Phone: (966) 920007669 Website: www.sony-mea.com/support/vaio Singapore Support Hours: Mon-Fri 9:00-18:00 (closed on weekends and public holidays) Customer Information Centre: (65) 6544-8600 Website: www.sony.com.sg/support/vaio 28
South Africa Support Hours: Mon-Fri 8:15-16:45 (closed on weekends and public holidays) Support Phone: 011-690-3555 Website: www.sony.co.za/support/vaio Thailand Support Hours: Mon-Sat 9:00-17:30 Support Phone: (66) 0-2715-6111 (Telephone) (66) 0-2715-6020 (Fax) Website: www.sony.co.th/support/vaio United Arab Emirates Support Hours: Sun-Thur 9:00-17:00 Support Phone: 009714-8007669 Website: www.sony-mea.com/support/vaio Vietnam Support Hours: Mon-Fri 8:00-20:30, Sat-Sun 9:00-17:00 (closed on weekends and public holidays) Support Phone: 1800-588-885 / 1900-561-561 Website: www.sony.com.vn/support/vaio Taiwan Support Hours: Mon-Fri 9:00-20:00; Sat 9:00-17:00 Support Phone: Local: 4499111 (Dial from mobile, 02-4499111), Overseas: 886-2-77140021 Website: http://service.sony.com.tw/ Korea Support Hours: Mon-Fri: 9:00-18:00 Support Phone: 1588-0911 Website: http://scs.sony.co.kr/ GB Support numbers and support hours are subject to change without prior notice. For updated information, please visit the local Sony office website. 29
Trademarks SONY and the SONY logo are registered trademarks of Sony Corporation. VAIO, the VAIO logo and other Sony product or service names are trademarks or registered trademarks of Sony Corporation or any of its affiliates. i.link is a name to denote IEEE 1394. Intel, Pentium, Intel SpeedStep, and Atom are trademarks or registered trademarks of Intel Corporation. Microsoft, Windows, the Windows logo are trademarks of the Microsoft group of companies. Blu-ray Disc, Blu-ray, Blu-ray 3D, the Blu-ray Disc logo, and the Blu-ray 3D logo are trademarks of the Blu-ray Disc Association. The BLUETOOTH word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. Power2Go is trademark of CyberLink.Inc. PowerDVD is trademark of CyberLink.Inc. NVIDIA and 3D Vision are registered trademarks and/or trademarks of NVIDIA Corporation in the United States and other countries. ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft, Inc. ArcSoft WebCam Companion is a trademark of ArcSoft, Inc. AMD, the AMD Arrow logo, ATI, and combinations thereof, Radeon, AMD Phenom, AMD Turion, AMD Athlon, AMD Virtualization, AMD-V are trademarks of Advanced Micro Devices, Inc. SD Logo is a trademark. SDHC Logo is a trademark. SDXC Logo is a trademark. The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. CompactFlash is a trademark of SanDisk Corporation. PlaceEngine is a registered trademark of Koozyt, Inc. PlaceEngine was developed by Sony Computer Science Laboratories, Inc. and is licensed by Koozyt, Inc. AVCHD is a trademark of Panasonic Corporation and Sony Corporation. Manufactured under license from Dolby Laboratories. Dolby and the double-d symbol are trademarks of Dolby Laboratories. 30