Why do Identity and Access Management Projects Fail? With FishNet Security IAM Services Group January 26, 2012

Why do Identity and Access Management Projects Fail? With FishNet Security IAM Services Group January 26, 2012

Introducing Our Presenters Philip Lentz, Chief Identity Strategist Phillip Lentz is the newly appointed Chief Identity Strategist at Fish Net Security. Prior to the FishNet Security acquisition of Logic Trends, Mr. Lentz was the Co-President, CTO, and founding partner of Logic Trends, Inc., a strategy and Integration firm focused wholly on Identity and Access Management (IAM). Mr. Lentz has more than 25 years in the IT industry, with the past 15 years focused on designing IAM strategies for over 60 of the largest corporations in the Continental United States. Mr. Lentz has been responsible for defining Logic Trends technical direction including research and product development, client strategy, assessments, infrastructure architecture, and IAM market analysis. Ken Stone, Executive Vice President, Advanced Solutions Ken Stone is the newly appointed executive vice president of Advanced Solutions at FishNet Security. Prior to the FishNet acquisition of Logic Trends in December 2011, Stone was the co-founder and CEO of Logic Trends, a strategy and integration firm focused wholly on identity and access management (IAM) solutions. Stone has more than 17 years in the IT industry, with the past 10 years focused on managing and building successful security consulting practices. He helped guide the firm to regional and national prominence, leading the company to multiple service awards and recognition, including being named five times on the Inc. 500 list of fastest-growing privately held U.S. companies.

Introducing Our Panelists Buck Bell, Vice President, Healthcare Practice Buck Bell is the newly appointed VP, Healthcare Practice at FishNet Security. Prior to the FishNet Security acquisition, Bell was VP, Identity Practice, at Logic Trends, with a focus on Microsoft Identity and Access Management solutions. Bell has over 14 years of experience in the fields of Information Systems Management, Technical Sales, and Identity and Access Management, with specific expertise in information systems analysis and design, project and team management, enterprise architecture, and user identity lifecycle management. Bell attended the University of South Florida as an Honors College double major in Economics and Management of Information Systems. Robert Block, Vice President, IAM Services Group As the VP of IAM Services Group for FishNet Security, Robert is responsible for defining FishNet Security s strategic vision, client strategy and assessments, infrastructure architecture, and market analysis. Considered a thought leader in the area of Identity and Access Management, with a specialized focus on Access Governance and Identity Management as a Service. Robert interacts with leading industry analysts on the state of Identity Management on a regular basis.

Agenda FishNet Security IAM Services Practice Overview Metrics of Failed and Successful IAM projects The Anatomy of Failed IAM Projects The Anatomy of Successful IAM Projects Intersectional Analysis of IAM projects Identify points of failure Identify point of success Leveraging Our Findings to Build an Actionable IAM Plan of Success Q&A

5 IAM Services Group Resource Snapshot Customer Benefits Largest Dedicated IT Security Firm in US National Presence of 27 Offices and 12 Training Locations Over 300 Regionally Focused Technical Personnel with national coverage (~70 Dedicated IAM experts) Strategic IAM Thought Leaders Engaged on Every Project Unmatched Combined Experience; delivering enterprise solutions & comprehensive service offerings Financially Sound; deep purchasing power allowing maximum discount to clients Deep Expertise; broad offering with deep expertise, certifications & disciplines Broad Reach; ability to satisfy remote office & data center requirements Objectivity; ability to provide insight into majority of security technologies Bridging Gaps; full lifecycle of offerings to deliver complete solutions, including IAM

IAM Services Profile We ve built our success on delivering strategic solutions for any IAM challenge, and our IAM5 TM Process is founded on a proven philosophical and analytical approach to delivery developed through hundreds of diverse engagements. IAM Services Profile IAM Technology Partners Over 300 Successful IAM Engagements since 2002 Repeatable IAM5 TM Services Framework Full IAM Lifecycle Service Delivery including: Strategic Advisory Program/Project Management Full IAM SDLC Support Healthcare Practice 24X7 Support Center

Metrics of Failed IAM Projects Lack of Executive Sponsorship 2% 6% Bad Product Choice Poor End User Experience 2% 6% Inadequate Program Governance 32% No Failure Occurred 4% Low Quality Source Data 5% Excessive Scope 6% Excessive Cost 2% Offshore Model 35% Tactical Approach

Metrics of Successful IAM Projects 20% Strategic Vision 4% Right Product for the Job 6% Positive End User Experience /Adoption 11% Rigorous Program Governance 6% High Quality Source Data 16% In Progress Realistic Resource Expectations ($ and Human) 13% 24% Manageable Scope

Recipe for Success Smarten the Tactical Approach Create Manageable Scope Enable Strategic Vision Assure Realistic Resource ($$$ and Human) Expectations Enforce Program Governance Stop Inadequate Program Governance Eliminate Excessive Cost End Bad Product Choices Deliver Positive End User Experience/Adoption Ensure High Quality Source Data Stop Excessive Scope Eliminate Low Quality Source Data

Thank You Philip Lentz Chief Identity Strategist FishNet Security Phil.Lentz@FishNetSecurity.com Ken Stone EVP, Advanced Solutions FishNet Security Ken.Stone@FishNetSecurity.com Buck Bell VP, Healthcare Practice FishNet Security Buck.Bell@FishNetSecurity.com Robert Block VP, IAM Services Group FishNet Security Robert.Block@FishNetSecurity.com