Mobile Money Transfer & Remittances



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Mobile Money Transfer & Remittances 2 June 2010, Moscow - Mirpal Conference Mehdi Elhaoussine, Consultant, World Bank Expert Mobile Financial Services

1 Market figures

Introduction 200 million people around the world are working and living in a country other than their home one. These migrants are remitting back home over $300 billion every year. The development of cell phone services allowed positive structural changes especially in rural and remote areas. In emerging markets, the telecom industry contributes with an average of 4% to the GDP.

Worldwide migration corridors, remittances and mobile Source TransferTo

International mobile money transfer - market size foreca Source Juniper Research

Comparaison of key country metrics Mobile Penetration % Financial Services % 90 80 70 60 50 40 30 20 10 0 60 50 40 30 20 10 0 Inbound Remittances % of GDP Urban Population % 60 50 40 30 20 10 0 70 60 50 40 30 20 10 0 Source World Bank

2 Mobile money introduction

Structure of the mobile financial services market Source GSMA

Combining m-wallet uses successfully to match consumer behaviour Source GSMA

3 Role of mobile in international money transfer

Mobile remittance a speedy, cost effective & convenient channe According to Juniper Research, the international mobile money transfer market will be worth in excess of $65bn by 2014, based on gross transaction values driven principally from migrant workers based in developed countries. Mobile money transfer is positioned to exercise considerable transformational effect on developing economies, a crucial factor for wider world economic growth. In the long term this market proposition is highly attractive. Mobile remittance offers a speedy, cost effective and convenient channel for people to send money regularly to friends and family at home, who themselves may not have bank accounts.

Role of mobile for international money transfer (1/3) Traditional remittance services have limited reach With many traditional remittance services, access to facilities to receive money is often limited, particularly for the poorest people in more rural areas, where the banking sector is underrepresented and the economy is largely cash-based. Those who would benefit most are therefore the least likely to be able to receive remittances from migrant workers. and high costs In addition, retail premises and staff costs of banks and remittance companies lead to high fixed commission costs for remittances. The average commission fee is estimated to be 15% per transaction, increasing to over 25% for remittances below $100. Source GSMA

Top factors that influence the choice of provider Source GSMA

Role of mobile for international money transfer (2/3) Mobile provide a new remittance channel with greater reach 3 billion mobile phones now significantly outnumber 1,4 million ATMs and 500K bank branches giving a level of reach far greater than money transfer providers and banks. The ubiquity and high penetration rates of mobile technology around the world provide mobile technology with the potential to vastly improve and transform access to remittance funds. Mobile technology can lower the cost of Remittances Mobile phone are therefore uniquely positioned to solve the access problem and drive costs down to levels that open the formal remittance channel to users that would otherwise seek informal methods of remittance. It removes the need for physical points of presence and ensures a timely and secure method of transaction. Source GSMA

Role of mobile for international money transfer (3/3) It can drive significant growth of the formal remittance market The World Bank estimates that reducing remittance commission charges by 2-5% could increase the flow of formal remittances by 50-70%, which would boost local economies. Lifestyle and convenience The GSMA forecasts that the 'formal' global remittance market could be grown from around US$300 billion today to over US$1 trillion in five years with the help of mobile communications. Reducing the cost of sending each individual remittance encourages the delivery of lower value remittances, at values far less than today's average transfer of US$200. In the developed world, the availability of smart phones, a demand for lifestyle and a desire for convenience is driving increasing interest in mobile money and mobile enabled remittance. Source GSMA

Mobile opportunity could help grow the remittance market Source GSMA

3 Alternative methods and case studies

Mobile money: M-Pesa and Smart money According to the GSMA there are 65 live mobile money deployments and 86 planned deployments around the World. Mostly in Africa, south east Asia and South America. Kenya and Philippines are the most advanced case studies. Mobile money service generally includes retail purchase, domestic money transfer, airtime top-up, bill payment, salary disbursement, loan repayment etc. Smart Communications (Smart Money in Philippines) is partnering to with MoneyGram to test international mobile money transfer from Hong Kong and US. Vodafone / Safaricom (M-Pesa Kenya) is cooperating with Western Union to pilot cross border mobile money transfer from UK.

Payment card networks option: MasterCard MoneySend Ways to use MoneySend include: -mobile browser - texting SMS - app. download. MoneySend is a fast, convenient and secure way to transfer money from person to person via mobile phone. There is a one time registration process which will include sign up for a MasterCard MoneySend Prepaid account. MasterCard MoneySend is a remittance solution that allows participating customer financial institutions to use the global network and card products of MasterCard to facilitate domestic and cross-border remittances via ATM, Internet, branch and mobile phone. Using MoneySend, MasterCard and Maestro cardholders can quickly, easily and securely transfer money to their families and friends in selected countries across Asia/Pacific, Middle East and Africa. The receiving cardholder can access funds when making a purchase anywhere MasterCard or Maestro is accepted or by withdrawing cash at an ATM that accepts MasterCard or Maestro. Source MasterCard

Airtime transfer method: TransferTo case study Transfer To is offered by the mobile operator directly as part of its existing value added services portfolio. Typically the subscriber would send his request through SMS or USSD directly from his mobile phone to a short-code provided by his mobile operator. Amount and destination number are the only required fields for processing the request. Both sender and receiver are notified directly on their mobile phone by SMS. Source TransferTo

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contact Mehdi ELHAOUSSINE International Consultant Expert Mobile Financial Services Mobile: +33(0).6.20.26.38.22 Email: elhaoussine@lime.pro Innovation Released!