This is the site to apply: http://www.bkfs.com/corporateinformation/careers/pages/workwithus.aspx Automation Quality Assurance Manager - DEV0001R Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Directs the activities of a software quality assurance function. Develops quality standards for company products and oversees the development and execution of software test plans and analysis of test results. GENERAL DUTIES & RESPONSIBILTIES Provides guidance in the preparation of technical appraisals of programming languages and systems, computational software, and related technology. May oversee the integration of computers in the overall functions of scientific computation, data acquisition transmission, and processing. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Conducts internal studies and/or audits on client and product development/engineering or operations team activities to evaluate if processes and deliverables fulfill the requirements for quality, to uncover errors or deficiencies in processes and deliverables, and to identify strengths and opportunities for improvement; studies and audits include issues such as profitability, productivity, and quality. Manages and/or participates in the overall auditing process. Monitors applicable business unit work to ensure consistency and compliance with standard processes. Contributes to the tactical and strategic planning for future quality programs. Stays current with process-related industry standards. Communicates quality information throughout the organization. Supports the development and delivery of training in quality matters. Leads and mentors quality assurance team members. Performs other related duties as assigned.
EDUCATIONAL GUIDELINES Bachelor's degree from a four year college or university. Degree in computer science preferred or in a related field, or the equivalent combination of education, training, or work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES Automation testing experience required Thorough knowledge and use of process improvement and quality management methods, tools, and technology used to create and support defect-free application software or business operations processes for which the quality program will be focused Considerable knowledge and qualification in company's standard processes and one or more best practices quality approaches (e.g., CMMI, ISO, Six Sigma, total quality measurement) Thorough knowledge and experience conducting risk analyses; quality assessments, audits and/or studies; and implementing successful process improvement programs Considerable knowledge of the basic principles, processes, phases and roles of application development methodologies and software development life cycles (SDLC) Considerable knowledge of the software applications, business operations and processes used within the division Skill in understanding the clients' needs, establishing credibility and building client relationships Considerable skill in analysis, solid decision making and problem solving Skill in basic statistics Ability to work collaboratively with others to achieve the company and project goals Ability to influence and motivate clients and employees Ability to succeed in an agile work environment where cross functional teams work closely together to ensure requirements are met or exceeded Ability to demonstrate interpersonal and teambuilding skills, working with technical and non-technical individuals JOB FAMILY LEVEL Middle level management role. Works under general direction of middle or senior level management. Manages and mentors a team of Software Test Analysts. Serves as a project leader and/or subject matter expert, and provides input into strategic direction. Typically requires seven (7) or more years of experience in Quality Assurance or Software Development and five (5) or more years of management or supervisory experience. Black Knight Financial Services is an AA/Equal Opportunity Employer Minorities/Females/Disabled/Veterans
Technology Business Consultant II - DEV0007Q Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Serves as a senior technical contributor with expertise in particular business processes responsible for formulating systems scope and objectives relative to a client organization's business plan and industry requirements. Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems. Provides technical consulting on complex projects. GENERAL DUTIES & RESPONSIBILTIES Works individually or within a team on technology business consulting projects to meet specific client requirements. Serves as liaison between end-users and consultants during IT and technology consulting projects. Expertly researches and documents client needs, technology, or regulations related to system design, enhancement, acquiring hardware or software that will impact multiple platforms and/or applications. Defines product scope, objectives and requirements. Defines specifications and data models for product development and testing. Creates detailed specifications from which programs will be written. Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc. Also analyzes system impacts to other systems and procedures. Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex technical problems related to computer equipment capacity and limitations, operating time, and form of desired results. Assesses available technologies and recommends solutions to consulting team.
Writes test plans and test cases to ensure enhancements made to applications meet client needs and that application integrity is maintained. Conducts a variety of tests such as system, integration, readiness, and acceptance tests. Conducts tests using client data to be certain client needs will be met. Influences clients, business partners and service providers regarding priorities, hardware/software selection and/or vendor selection. Consults directly with the client and may travel to the client site. Acts as team leader for technical aspects of consulting projects, leading sub-plans or small projects. May mentor, guide, advise and/or check the work of less experienced Business Systems Analysts and Technology Business Consultants. May play a key role in the training of client and technical support personnel on enhancements, new systems or procedures. Training may be delivered one-on-one as knowledge transfer or in a classroom setting, depending on the number in the audience and client preference. May serve as pre-sales support specialist when needed. Performs other related duties as required. EDUCATIONAL GUIDELINES A Bachelor's or Master's degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES In-depth knowledge of BKFS' products and services In-depth knowledge of financial services industry Advanced knowledge of multiple end-to-end systems development life cycles (e.g., waterfall, iterative and other modern approaches to software development) and conversion methodologies Advanced knowledge of the tools, techniques and principles used in application development in objective-oriented development, or other relevant technology Knowledge of application architecture Proficiency in business modeling and requirements definition disciplines through Unified Modeling Language (UML), use cases, etc. Proficiency in quality management methods, tools and technologies Proficiency in at least one appropriate application programming language Excellent customer service skills that build high levels of customer satisfaction for internal and external clients Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors) Willingly shares relevant technical and/or industry knowledge and expertise to other
resources Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills Ability to persuade and influence others on the best approach to take Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed Is resourceful and proactive in gathering information and sharing ideas JOB FAMILY LEVEL Intermediate professional role requiring moderate skills with high level of proficiency. Develops and implements solutions that require analysis and research. Works on small to large, complex projects that require increased skill in one or more technologies. Possesses knowledge in a specific business area. Works on one or more projects as a team member or occasionally as a project lead. Works under general supervision with latitude for independent judgment. May consult with senior peers on certain projects. Typically requires four (4) or more years of demonstrated business systems analysis/consulting experience and demonstrated technical capabilities. Preferred Skills: Programming background helpful but not required (C#, Java) Experience with LendingSpace/SalesEdge a plus Must be able to work different shifts (M-F 8am-5 pm & 11am-8pm) Black Knight Financial Services is an AA/Equal Opportunity Employer Minorities/Females/Disabled/Veterans