AHIMA INFORMATION GOVERNANCE IN HEALTHCARE Information Governance: Now is the Time HealthPort HIM Summit, July 2015 Deborah Green, MBA, RHIA EVP/Chief Innovation and Global Services Officer AHIMA Tweet: @debgreen_ahima #IGNOW AHIMA 2014
There are Greater Challenges to Ensuring TRUST in our Information Rate and volume of electronic systems adoption Rate of growth, types and volume of devices Lack of agreed upon rules/standards State of interoperability Information Governance is Essential NOW is the Time AHIMA.ORG/INFOGOV
AHIMA 2014
Information Governance Drivers in Healthcare Quality, Safe Care Pop Health Costs Imperative For Trusted Information Triple Aim
First Healthcare IG Benchmarking Survey White Paper White paper available ahima.org/infogov Cohasset Associates AHIMA 2014 Information Governance in Healthcare A Call to Adopt Information Governance Practices. http://www.ahima.org/igwhitepaper. Over 90% of 1000 respondents agreed on key drivers of IG for HealthCare: Safe, Quality Care Population Health Cost Reduction Reliable BI & Clinical Analytics Reimbursement Changes Delivery System Changes
AHIMA: Leading IG for Healthcare 1 2 ORGANIZATION-WIDE ALL TYPES INFO ALL TYPES ORGANIZATION ALL MEDIA 4 3 IG NOW Is the TIME!
Data and Information The Water in our Healthcare Ecosystem Information Governance, A Healthcare Ecosystem Imperative AHIMA.ORG/INFOGOV AHIMA.ORG/INFOGOV
AHIMA 2014
AHIMA 2014
Govern Definition Please to officially control and lead to control or guide the actions of (someone or something) to rule over by right of authority, to govern a nation. a directing or restraining influence over; to guide Govern - to control, lead, direct, guide or influence Source: merriam-webster.com search govern
AHIMA 2014
Information Governance vs IT Governance Leading the Adoption of IG in Healthcare AHIMA.ORG/INFOGOV
AHIMA 2014
AHIMA 2014
Data Definition Please basic facts and observations about people, processes, measurements, and conditions (e.g. dates, numbers, images, symbols, letters) (AHIMA) Govern - to control, rule, direct, guide or influence
Information Definition Please data that have been collected, combined, analyzed, and/or interpreted to be used for a specific purpose or set of purposes. Data represent facts; information represents meaning (AHIMA) knowledge that you get about someone or something, and facts or details about a subject (merriamwebster.com) Govern - to control, rule, direct, guide or influence
AHIMA 2014
AHIMA 2014
AHIMA 2014
AHIMA 2014
AHIMA 2014
AHIMA 2014
AHIMA 2014
Principles Framework for IG Adoption Tool & Resources Maturity Model AHIMA.ORG/INFOGOV
Principle Definition Please a moral rule or belief that helps you know what is right and wrong and that influences your actions a basic truth or theory a law or fact of nature that explains how something works or why something happens Govern - to control, rule, direct, guide or influence Source:merriam-webster.com search principle
AHIMA: Leading Information Governance for Healthcare Principles IGPHC Accountability Transparency ADAPTED FOR HEALTHCARE Integrity Protection Compliance Availability Retention Disposition Attribution ARMA International. GARP arma.org
Roles Organizational Structure Accountability Leading the Adoption of IG in Healthcare AHIMA.ORG/INFOGOV
Increased Adoption of Governance and Appointment of C-Level Leader Capgemini Survey 52% are sufficiently convinced of the business value of information to appoint a c-level leader of IG 1,000 Survey Respondents 9 Industries 10 Countries 43% - Restructuring to Exploit Data Opportunities 33% - Have Appointed a CDO or C-Level Leader 19% - Will Do so within 12 months Ralf Teschner, Capgemini Blog, 3/12/15 CDO=IS+IG+IR+IE
Chief IG Officer or Senior Leader CIGO = IS+IG+IR+IE Information Strategy Information Governance Information Risk Information Exploitation Ralf Teschner, Capgemini Blog, 3/12/15 CDO=IS+IG+IR+IE
IG Senior Leader Focused on the business-benefits of the organization s information Sits in the Business, but has a solid understanding of data technology and information architecture Owns and drives Information Strategy, Information Governance, Information Risk and Information Exploitation Influential advisor but not necessarily the owner of BI, Analytics, Big Data, MDM, ECM Involved in Board-level discussions on strategy Ralf Teschner, Capgemini Blog, 3/12/15 CDO=IS+IG+IR+IE
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Second IG Survey & White Paper 1260 Respondents 31% HIM Professionals 44% IG Oversight Bodies Established 36% Senior Sponsor Appointed 89% AHIMA = Go-To Source for IG 69% AHIMA IG Definition YAY!!!!! Up to 65% w Mix of IG Disciplines: Privacy Data Quality & EHRs Data Integrity Management of Physical Records Others Focus on Specific Disciplines: Data Mgmt MDM ID Mgmt Legal & ediscovery Bus Continuity-Disaster Recovery Data Governance BI and Analytics Vendor Contract Mgmt
AHIMA 2014
IG Organizational Competencies Organizational Alignment Strategic Alignment Standard Operating Policies Data Governance Workforce Awareness & Adherence Performance Management Information Trust Security & Privacy Safeguards Regulatory & Legal Responses Information Lifecycle Validation Underway
Frequently Seen Composition of IG Oversight Groups AHIMA 2014 Organizational Structure Strategic Alignment Workforce Awareness
Attention to and Application of Principles Across Lifecycle Essential to trusted data & information Workforce Awareness Performance Mgmt Reg & Legal Responses Standard Operating Policies Data Governance Information Trustworthiness Security & Privacy Safeguards AHIMA 2014 Information Lifecycle
AHIMA AHIMA 2015 2014 Data Governance Information Trustworthiness Security & Privacy Safeguards Information Lifecycle Performance Mgmt Reg & Legal Responses Standard Operating Policies
AHIMA 2014 *Technology Infrastructure Including Technical Interoperability
AHIMA 2014 *Information Architecture Including Semantic Interoperability
AHIMA 2014 *Functional Interoperability
Organizational Structure Strategic Alignment Workforce Awareness Performance Mgmt Data Governance Info Trustworthiness AHIMA 2014
Principles Framework for IG Adoption Tool & Resources Maturity Model AHIMA.ORG/INFOGOV
AHIMA 2014
2014 220 Markers of Maturity related to essential governance processes and components were included in initial Model
IG Organizational Competencies Organizational Structure Strategic Alignment Workforce Awareness & Adherence Performance Management Regulatory & Legal Responses Standard Operating Policies Data Governance Information Trustworthiness Security & Privacy Safeguards Information Lifecycle > 300 markers of maturity related to essential governance processes
AHIMA IG Maturity Model Rooted in IGPHC, best practices, standards and requirements Defines characteristics of maturity at varying levels of maturity Introduces constructs of IG Organizational Core Competencies that are enumerated by performance-driven markers
AHIMA IG Maturity Model Scalable framework for assessing IG adoption maturity Easily understood by multiple stakeholders Brings value to organization regardless of starting assessment level Creates a pathway of progressive, performance expectations to guide organizations through implementation of IG
Principles Framework for IG Adoption AHIMA.ORG/INFOGOV Tool & Resources Maturity Model
IG Tools and Resources www.arma.org EXAMPLES: Charters Org Charts Sample Plans Role Definitions Practice Guidelines Sample Procedures Articles Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses
AHIMA 2014
AHIMA 2014
AHIMA 2014
AHIMA IG Team Kathy Downing, Director, HIM Practice Excellence and IG Service Line Manager: kathy.downing@ahima.org Barb Glondys, Director, HIM Practice Excellence AHIMA IG Team: barb.glondys@ahima.org Deborah Green EVP Chief Innovation and Global Services Officer: deborah.green@ahima.org Lesley Kadlec, Director, HIM Practice Excellence AHIMA IG Team: lesley.kadlec@ahima.org Lydia Washington, Senior Director, HIM Practice Excellence and IG Pilot Project Lead: lydia.washington@ahima.org
AHIMA Board AHIMA IG Taskforce AHIMA IG Team Expert Advisory Group Appointed Review Groups PC Members, Volunteers, AHIMA SMEs IG Toolkit Workgroup Pilot Sites! Stakeholder Groups & Entities
AHIMA - Leading Adoption of Information Governance in Healthcare GOVERNANCE Straight Ahead AHIMA.ORG/INFOGOV
AHIMA AHIMA 2014 2015
AHIMA Information Governance IG NOW Is the TIME!