COMPANY PROFILE
US Bankcard Services, Inc. A Leading Nationwide Merchant Service Provider Ver. Feb. 2015 2
Payment Card Industry Merchant Products & Services Consumer (Cardholder) Payment by Card Auth Request Transfer of Funds Merchant Account Setup and Support Terminal Software Gateway Approve Decline Other Card Issuance Bill Payment Provides Auth Response Acquirer / Processor Card Issuer US Bankcard Services (MSP/ISO) MSP/ISO Relationship Transfer of Funds Transaction Processing Flow Relationship of Parties Ver. Feb. 2015 3
USBSI Facts US Bankcard Services, Inc. (USBSI) is a leading Merchant Service Provider (MSP) for credit card processing services nationwide with an impeccable reputation for excellence. Accumulated transaction volume of 15+ billion dollars 15,000+ merchants nationwide Top producer awards with Elavon, Inc. since 2001 CISP (Cardholder Information Security Program of VISA) and PCI- DSS (Payment Card Industry Data Security Standard) compliant Live 24/7 technical support Dedicated to serving businesses nationwide since 1996 Multi-lingual customer service in 9+ languages Ver. Feb. 2015 4
Dedicated to Serving Businesses Nationwide Since 1996 Ver. Feb. 2015 5
Top Ranked Elavon MSP US Bankcard Services, Inc. (USBSI) is the only MSP to earn the Elavon Arch Award all 5 years it has been awarded (2010-2014). USBSI has won more than 53 various awards from Elavon since 2001, including 7 nationwide 1 st place awards. Ver. Feb. 2015 6
Over 15,000 Merchants Nationwide Ver. Feb. 2015 7
Transaction Volume Greater Than $15 Billion Ver. Feb. 2015 8
Multi-lingual Customer Service in 9+ Languages Ver. Feb. 2015 9
Products POS Systems POS for ipad Restaurant POS System Online Payment Gateways Mobile Payments PAYware Mobile Charge Anywhere Authorize.Net Converge SM Global Gateway SM Payflow Pro TM Terminals Payment Software Desktop Terminals Wireless Terminals EMV Ready Terminals PIN Pads ICVERIFY PCCharge Plug-In for QuickBooks Ver. Feb. 2015 10
Solutions Gift Card/ Loyalty Program Elavon Gift Cards First Data Gift Cards Valutec Gift Card and Loyalty Programs Check Guarantee TeleCheck ID Authentication AuthenticID sure3 Online Turn-Key Solutions Online Restaurant Solutions Online Booking Solutions Cash Advance Trade Finance Financial Solutions Ver. Feb. 2015 11
Merchant Processing Benefits Transaction Tax Reporting Free Statement Analysis Chargeback Prevention Assistance No Start-up Costs PCI-DSS Advisory Service Free Loaner Terminal & Free Paper Rolls Online Statement Access Equipment Programming Live 24/7 Technical Support On-Time Funding Ver. Feb. 2015 12
Milestones 1996 1996 US Bankcard Services Opened Its Doors, Offering Merchant Services to Southern California 1998 Registered Agent of First American Payment Systems and CrossCheck, Inc. 2000 Established MSP Relationship with NOVA Information Systems (NOVA ), now Elavon, Inc. Expanded Merchant Services Nationwide and Established In-House Merchant Support Group 2001 1997 Registered Agent of Humboldt Bank, First National Processing, and Global Check Service 1999 Incorporated as US Bankcard Services, Inc. (USBSI) and Global Lease Corp. 2001 Ranked Top 10 MSP for Elavon Ver. Feb. 2015 13
Milestones 2002 Established ISO Relationship with First Data Merchant Services (FDMS) 2005 Cumulative Merchant Transaction Volume of Over $1.5 Billion Ranked Top 3 MSP for Elavon 2007 Trademarked Company Slogan Moving Your Business Forward, One Swipe At a Time! Expanded Japanese, Korean, Vietnamese, and Spanish Support Served on the Elavon MSP National Advisory Committee 2002 2008 2004 Established In-House Chargeback Support Team 2006 Introduced Exclusive Best of Both Worlds Dual Font Hypercom Terminal 2008 Established Business Partnership with China UnionPay Established ISO Relationship with Chase Paymentech Relocated Headquarters from El Monte, CA to City of Industry, CA Ver. Feb. 2015 14
Milestones 2009 Launched QuickDining Restaurant e-service, now sure3 Online Restaurant Solutions Launched USBSI uportal, an Internal Workflow and CRM System 2011 US Bankcard Services, Inc. Celebrates 15 Years in Business 2013 Announced New Company Slogan It s Time to Take Charge Opened Branch Office in Koreatown, Los Angeles, California Presented POS System for ipad Mobile Digital Device and Restaurant POS System 2009 2015 2010 First Winner of Elavon Arch Award for Reaching $1.5 Billion in Annual Transaction Volume 2012 Reached 10,000 Fans on USBSI Facebook Page Introduced Company Mascot Super Jay the Helper Launched Valutec Gift Card and Loyalty Programs 2014 2014 Announced sure3 Online Turn-Key Solutions and officially launched sure3 mobile app for both Apple ios and Android TM devices, accumulating over 37,000 combined app downloads within 3 months of launch. Ver. Feb. 2015 15
Business Territory - Nationwide Headquarters: Gale, City of Industry, CA Branch Office: John Reed, City of Industry, CA Branch Office : Wilshire, Los Angeles, CA Ver. Feb. 2015 16
President s Message We strive to deliver the best merchant services and be the first choice among merchant service providers. US Bankcard Services, Inc. is committed to helping you with your credit card processing operations securely and efficiently so that you can stay focused on your business. We offer technical support in many different languages, 24 hours a day, 7 days a week. We offer tailored rate plans for your unique business needs, allowing you to save more and do more. President, USBSI Mr. Chris Chang Ver. Feb. 2015 17
Core Values Dedicated to serving businesses nationwide since 1996 Helping merchants comply with industry security standards and regulations Live 24/7 technical support Providing honest answers and services Bringing resources and services to you through our diverse partnerships Commitment to supporting small businesses Promoting and supporting charitable causes Ver. Feb. 2015 18
Our Team is Here for You Ver. Feb. 2015 19
Management Team President Vice President Products & Solutions Sales Customer Service Administration Information Technology Marketing Purchasing Ver. Feb. 2015 20
USBSI Departments Administration Follows a streamlined screening and application submission process, enabling quick approvals for merchant processing accounts. Customer Service In-house customer service team is comprised of knowledgeable and multi-lingual representatives who assist merchants in handling processing obstacles and understanding current payment card industry regulations, requirements, and opportunities. Products & Solutions Performs research and development of cutting-edge products and solutions for meeting the needs of different merchants while continuing to understand current industry trends. Marketing Establishes positive business relationships with card issuing organizations, providing merchants with more marketing resources, and actively plans and participates in charitable cause campaigns and other events. Ver. Feb. 2015 21
USBSI Departments Sales Possesses in-depth knowledge of the payment industry, including thorough knowledge of various processing statement formats, providing merchants with professional statement analyses and customized pricing programs. Information Technology Utilizes standard procedures to ensure the security of merchant data and maintains CISP (Cardholder Information Security Program of VISA ) compliance. Actively involved in development of innovative platforms and online tools to cater to merchant needs. Purchasing Surveys new vendor relationships and promotional items, while the advantage of large volume purchasing allows for savings to be passed on to merchants. Ver. Feb. 2015 22
Headquarters 17171 E. Gale Avenue #110 City of Industry, CA 91745 Office Space: 13,520 Sq. Ft. # of Seats: Up to 144 Ver. Feb. 2015 23
Branch Office Los Angeles 3250 Wilshire Blvd. #1000 Los Angeles, CA 90010 Office Space: 2,521 Sq. Ft. # of Seats: Up to 21 Ver. Feb. 2015 24
Branch Office City of Industry 1218 John Reed Ct. City of Industry, CA 91745 Office Space: 5058 Sq. Ft. # of Seats: Up to 25 Ver. Feb. 2015 25
Partner Endorsement They share our business vision and aspiration to deliver the best possible credit card processing solutions to you, our customer. Pamela Joseph Vice Chairman U.S. Bancorp Payment Services Click HERE to view the endorsement clip Ver. Feb. 2015 26
Dynamic Branding Strategy Diverse Marketing Activities World-Class Partners Solid Media Relationships Ver. Feb. 2015 27
World-Class Partners Ver. Feb. 2015 28
World-Class Partners Elavon Actively participates in numerous USBSI corporate events UnionPay Partners with USBSI to promote UnionPay card acceptance in the United States Discover Continuously provides valuable sponsorship support JCB Contributes sponsorship and support to our various marketing events Ver. Feb. 2015 29
Charitable Cause Campaigns Medical Research Consistent donations to the Muscular Dystrophy Association, Inc. (MDA) in participation for the Annual Shamrocks Against Dystrophy campaign for 3 years Donation in support of brain tumor research Be Socially Responsible Youth Education Continuous sponsorship of circus shows for the Asian Youth Center (AYC ) of San Gabriel for 4 years Public Issues 2013~2014 Participation in the annual AIDS WALK LOS ANGELES Donation in support of earthquake & tsunami relief in Japan Periodical USBSI staff blood drives Ver. Feb. 2015 30
Other References Company Facebook Page www.facebook.com/usbsi Company YouTube Channel www.youtube.com/usbankcard Company Videos Company Milestones Products & Solutions Marketing Events Official Company Website www.usbsi.com Major Event Photo Galleries Asian American Expo Korean Festival OC Japan Fair Ver. Feb. 2015 31
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