CURRICULUM VITAE NAME: BUSINESS ADDRESS: Marsha Dolan, MBA, RHIA, FAHIMA Department of Nursing 4525 Downs Drive St. Joseph, MO 64507 EDUCATION: University of Colorado, Denver, CO MBA (1987) Colorado Womens College, Denver, CO BS, Medical Record Administration (1981) RHIA (RRA) 1981 AHIMA Independent Study Program RHIT (ART) (1972) Eastern Wyoming College, Torrington, WY AA, (1971) CERTIFICATION: 2000 Vocationally certified-department Elementary and Secondary Education 1981 Registered Health Information Administrator 1972 Accredited Record Technician, now Registered Health Information Technician TRAINER: 2009 AHIMA-Approved ICD-10-CM/PCS Trainer 2010 Reapproved as Trainer 2011 Reapproved as Trainer 2012 Reapproved as Trainer 2013 Reapproved as Trainer UNIVERSITY APPOINTMENTS: 2010-present Professor, Department of Nursing and Allied Health Coordinator, Health Information Technology Program 2005-present Associate Professor-Department of Nursing Coordinator, Health Information Technology Program 1997-2005 Assistant Professor-Department of Nursing Coordinator, Health Information Technology Program 1995-1997 Assistant Professor-Department of Nursing PROFESSIONAL EXPERIENCE: Northwest Medical Center, Albany, MO Contract ICD-9-CM Coder 2009-2011 1
Excelsior Springs Medical Center, Excelsior Springs, MO Medical Staff Coordinator & QI/RM Consultant 1991-1996 Citizens Medical Center, Colby, KS Ancillary Services Director 1987-1990 & Director, Health Information Services 1981-1987 Niobrara County Memorial Hospital, Lusk, WY Medical Record Consultant 1977-1981 Eastern Wyoming College, Torrington, WY Instructor in GED Program 1977-1978 Rounsborg & Alexander, M. D., P.C., Torrington, WY Business Manager 1975-1979 Presbyterian Medical Center, Denver, CO Coding Technician; Medical Record Department Evening Supervisor 1973-1975 Goshen County Memorial Hospital, Torrington, WY Medical Record Clerk 1967-1973 PROFESSIONAL ASSOCIATION MEMBERSHIPS and ACTIVITIES: International and National Organizations 1972-present Member, American Health Information Management Association CSA Advisory Task Force with AHIMA 2007 PHR Practice Council with AHIMA 2007-2008 Co-chair PHR Practice Council with AHIMA 2007-2010 Co-chair Community Education Coordinators with AHIMA 2007-2012 ACE Member, AHIMA, 2008 Co-Chair AHIMA s Community Engagement Practice Council 2012-2013 Media spokesperson-ahima Consumer Engagement Initiative, 2012-present 1995-present Assembly on Education (AOE) AHMA Member Assembly on Education Annual Meeting Project Team 2008 2004-2009 International Federation of Health Information Management (IFHIMA) State Organizations 1991-present Member, Missouri Health Information Management Association Project Team Leader, Scholarships/Awards 2000-2002 Project Team Member, Nominating Committee 2001-2002 Delegate to the National House of Delegates 2002-2004 Chief Delegate to the National House of Delegates 2004-2005 Advocacy Liaison & Environmental Scanner for MHIMA Board 2002-2003 MHIMA lobbyist for Hill Day, Washington, DC 2003, 2005-2006, 2009 President-elect 2004-2005 President 2005-2006 Past-President 2006-2007 Co-Community Education Coordinator 2005-present 2
Advocacy Committee Member 2007-present Annual Meeting Project Team Leader 2006-2008 Annual Meeting Project Team member 2009-2011, 2014 1981-1991 Member, Kansas Health Information Management Association Secretary 1990-1991 Local Organization 1997-present Member, Pony Express Health Information Management Association ICD-10-CM/PCS Trainer, 2011-present President-elect 1998-2000 President 2000-2002 Past President 2002-2004 Program Coordinator 1996-present Founding Member 1996 UNIVERSITY SERVICE: Department 1995-present, Student Recruitment 1997-present, Chair, HIT Program Advisory Committee 1997-2010, Faculty Liaison to MWSU Student HIT Association 1998, 2006-2007, Chair, Search Committee for new faculty (HIT) 1998-present, HIM Program Committee 1999-present, Professional Standards Committee Chair, Professional Standards Committee. Fall 2004 Web Page Development for HIIM, 2006-present and Nursing department, 2006-2012 2010 AHEC Task Force for Community Health Literacy Summit 2012-Search Committee, Nursing Advising Counselor and HIIM Faculty Campus-wide 1997-2005, Chair, Campus-wide Wellness Committee Advisor to wellness committee, 2006-2007 1998-2004. Member Missouri State University Benefits Program Health Promotions Committee 2002-present, Academic Computing Committee 2004-2007, Distance Education Committee (disbanded) 2004-2007, AQIP, Quality Improvement Committee 2005 and 2008, Search Committee, Western Institute 2004-2006, General Studies Committee 2006-2009, Promotion and Tenure Committee 2006-2008, Strategic Planning Committee (Building Community Connections) 2006, Committee to evaluate CPS technology (clickers) 2007, Search Committee, MWSU Benefits Coordinator 2008, Search Committee, MWSU Western Institute Dean 2009, Search Committee, MWSU HPER Faculty member 2009, Governor s Distinguished Professor Committee 2013, Search Committee, MWSU IMC staff member COMMUNITY SERVICE: Coding Compliance Auditor (2006-2009) NW Medical Center, Albany, MO Certified Volunteer Leader in helping assist senior citizens with Medicare/Medicaid (CLAIM program) Volunteer in NWMO Regional Arthritis Program (Certified instructor in Job Raising; Arthritis and Fibromyalgia Self-help Programs) Past member Board of Directors, InterServe and Chair Inhome Services Committee, InterServe, St. Joseph, MO 3
Member of DeKalb County Sesquicentennial Committee and organizer of quilt exhibition featuring 225 quilts. Member First Baptist Church; Nursery Committee, Stewardship Committee, create and make banners for the worship center AWARDS: 2000 Outstanding Educator, Missouri Health Information Management Association 2006 Core Service Achievement Award for Environmental Scanning Project awarded by American Health Information Management Association 2007 Outstanding Educator, Missouri Health Information Management Association 2007 ACE Community Member Recognition, American Health Information Management Association 2008 Governors Distinguished Professor Award, distinction in teaching, Missouri Western State University 2008 Outstanding Community Education Coordinator, awarded by American Health Information Management Association 2009 Outstanding Volunteer Award, awarded by the Missouri Health Information Management Association 2010 Community Outreach Triumph Award, awarded by the American Health Information Management Association PUBLICATIONS: Peer Reviewed Dolan, Marsha; Friedman, Beth; Wolter, Julie. The Evolution of the Personal Health Record, AHIMA s 78 th National Convention and Exhibit Proceedings, October 2006. Dolan, Marsha; Wolter, Julie. The Personal Health Record-An International Tool?, AHIMA s 79 th National Convention and Exhibit Proceedings, October 2007. Dolan, Marsha; Wolter, Julie. Identification of Different Personal Health Record Products and Models for Use in Educating the Consumer and HIM Professional, AHIMA s 80 th National Convention and Exhibit Proceedings, October 2008. Dolan, Marsha; Wolter, Julie, Nielsen, Carol, and Burrington-Brown, Jill. Consumer Health Informatics: Is There a Role for HIM Professionals? Perspectives in Health Information Management 6, Summer, 2009. Dolan, Marsha; Wolter, Julie. Using Social Media to Promote the Use of a Personal Health Record (PHR) and the Management of Personal Health Information to Consumers., AHIMA s 81 st National Convention and Exhibit Proceedings, October 2009. Dolan, Marsha; Wolter, Julie, Heet, Rachel. Patient Navigators, New Advocacy Role A good Fit for HIM Professionals. Journal of AHIMA 81, no. 10 (2010): 40. Wolter, Julie; Dolan, Marsha, Dooling, Julie. Consumer Preparedness in the Face of Disaster. Journal of AHIMA 83, no. 9 (2012): 39 Other Dolan, Marsha., Continuous Improvement Training Manual for team leaders at Excelsior Springs Medical Center (1996) Dolan, Marsha; Durkin, Stacie; Terrill, Daphne; Wolter, Julie, Resolution on HIM Adoption of the Personal Health Record. Endorsed by the AHIMA Board of Directors and the PHR Practice Council and voted on in the affirmative by the AHIMA House of Delegates, October 2007. Claybrook, Deresa; Dolan, Marsha, Kelly, Cynthia D; Wolter, Julie, Practice Brief: Defining the Personal Health Information Management Role., Journal of AHIMA 79, no.6 (2008). Burrington-Brown, Jill, Dolan, Marsha, Hennings, Margaret, Shaffer, Heidi, Walker, Ruth, and Wolter, Julie. Practice Brief: The Current State of PHRs. Journal of AHIMA 80, no. 6 (2009):59 Dolan, Marsha Self Study Documents for continuing reaccreditation. 2006, 2007, 2008, 2009, 2010,2011 Understanding Your Medical Record developed by the Consumer Engagement Practice Council, September, 2012. http://www.myphr.com/understanding Just Think App! Mobile Health Apps 101: A Primer for Consumers developed b the Consumer Engagement Practice Council, April 2013, http://www.myphr.com/stories/newsstory.aspx?id=596 4
Book Burrington-Brown, Jill; Dolan, Marsha; Jacobs, Ellen; Walker, Ruth; Wolter, Julie, Personal Health Records: State of the Industry, AHIMA. August 2008. INVITED PRESENTATIONS: International 2007 Dolan, M and Wolter, J., Designing and Implementing a Consumer Based Website, May 30, 2007, International Federation of Health Record Organizations, Seoul, S. Korea. Invited but declined to present due to presenting the paper listed above. Dolan, M. Beginning the Discourse: Health Information Management Education in the United States and the International Community, submitted to the International Federation of Health Record Organizations and accepted for the 15 th Congress in Seoul, S. Korea. 2012 Wolter, J and Dolan, M., Health Information Management and Its Impact on Health Care Consumers. Montreal, Ontario, Canada, May 2013. will not be able to attend. Washington, Lydia and Dolan, M., Consumer Engagement: An Opportunity for Health Information Management to Contribute to Better Health Care., Montreal, Ontario, Canada, May 2013-I will not be able to attend. National 2005 What Makes a Successful Board of Directors, July, 2005, AHIMA Leadership Conference, Chicago, IL 2006 Evolution of the Personal Health Record, October 11, 2006 American Health Information Management Association National Convention, Denver, CO 2006 UPDATE: Community Education Campaign PHR, poster presentation, AHIMA National 2007 Dolan, M and Wolter, J., The Personal Health Record-An International Tool?, October 17, 2007, American Health Information Management Association National Convention, Philadelphia, PA. 2007 Dolan, M. and Wolter, J., UPDATE: Community Education Campaign PHR, poster presentation, AHIMA National Convention, October 2007, Philadelphia, PA. 2007 Dolan, M., and Wolter, J., New Student Web Site for IFHRO Assembly on Education Summer Symposium, July,2007, Chicago, IL. Dolan, M. Challenge to Community Education Coordinators AHIMA CEC Summer Workshop, July 2008, Chicago, IL. 2008 Dolan, Marsha; Wolter, Julie. Identification of Different Personal Health Record Products and Models for Use in Educating the Consumer and HIM Professional, AHIMA s 80 th National Convention and Exhibit Proceedings, October 2008. 2008 Dolan, M, PHR Industry Update AHIMA s 80 th National Convention, October 2008,Seattle, WA 2009 Personal Health Records: What you need to know. HCPRO, Inc, Audio Conference, January 15, 2009 (cancelled due to lack of participation) 2009 Dolan, M, Using Social Media, ie Blogging, to Promote the PHR AHIMA CEC Summer Workshop, July 2009, Chicago, IL. 2009 Dolan, M; Wolter, Julie. Health Literacy: How Improving Health Literacy Can Be Used in the Promotion of Personal Health Records., AHIMA s 81 st National Convention and Exhibit Proceedings, Super Sunday Sessions, October 2009. 2009 Dolan, M. 2009 AHIMA Student Academy Environmental Scanning, AHIMA s 81 st National Convention and Exhibit Proceedings, Student Academy, October 2009. 2009 Dolan, Marsha; Wolter, Julie. Using Social Media to Promote the Use of a Personal Health Record (PHR) and the Management of Personal Health Information to Consumers. AHIMA s 81 st National Convention and Exhibit Proceedings, October 2009. 2012 Dolan, Marsha. ONC 2012 Consumer Health IT Summit. Panel Co-Chair. Reaching Audiences Effectively: Outreach, Engagement and Communications for Consumers and Others. 2013 Dolan, M., Wolter, Julie, Rulon, Vera, Grebner, Leah, Asmonga, Don. Blue Button Initiative, poster presentation, AHIMA National Convention and Trade Show, October 2013, Atlanta, GA. State 2003 Using the Internet for Healthcare Research Missouri Hospital Association, Annual Meeting, November, 2003, Osage Beach, MO 2003 Using the Internet for Healthcare Research Mid-Missouri HIMA Bi-annual Meeting, 5
Columbia, MO 2005 Consumer Education Campaign Train the Trainer session, MHIMA Annual Meeting, Springfield, MO April 19, 2005 2006 Consumer Education Campaign Presenter Training, MHIMA Annual Meeting, St. Charles, MO April 19, 2006 2007 The Association and You presented at the Student Forum at the ILHIMA/MHIMA annual meeting, St. Charles, MO, April 28, 2007 2008 PHR Campaign and Presenters Update presented at the MHIMA Annual Meeting, St. Charles, MO, May 1, 2008 2008 PHR Industry Update presented PHR Roundtable Audio Conference sponsored by MHIMA, June 19, 2008. 2009 PHR Roundtable presented for MHIMA Community Education Campaign 2009 PHR Industry Update and What CEC s Need to Know presented for MHIMA Community Education Campaign at MHIMA Annual Meeting, Osage Beach, MO. April, 2009 2010 The Personal health Record (PHR)-Health Literacy Intersection presented for the MHIMA Annual Meeting, St. Charles, MO. April, 2010. 2012 No Fear Here! Part II, Transitioning to ICD-10-CM/ICD-10-PCS presented for the MoHIMA Annual Meeting, St. Charles, MO. April 2012 Consumer Preparedness in the Face of Disaster presented for the MoHIMA Annual Meeting St. Charles, MO. April 2012 HIM Leadership Starts at Home presented for the MoHIMA Annual Meeting, St. Charles, MO. April 2012. 2013 Engage the Healthcare Consumer in You. For Mercy Hospital Consumer Event, Joplin, MO, August, 2013. 2013 Required ICD-10-CM/PCS Training for the Maintenance of RHIT/RHIA credentials presented for the Missouri State Tumor Registrars Conference, Springfield, MO, October 2013. Local 1996 Quality Improvement, Nursing Issues and Trends Class, July 1996, St. Joseph, MO. 1998 HIM Profession Health Occupations and LPN program, NW Vocational School, May 1998, Maryville, MO. 1998 Quality Assurance in Long Term Care ADAM, Pony Express Chapter II LTC Administrators, September 1998, St. Joseph, MO. 1999 Electronic Health Records/Health Information Systems, Nursing Leadership Series, July 1999, St. Joseph, MO. 2001 Is Health Information Management for You Boy Scouts of America Learning for Life, April 2001, St.Joseph, MO. 2003 HIPAA and Quality Management, Nursing Leadership Series, June 2003, St. Joseph, MO. 2003 Using the Internet for Healthcare Research Pony Express HIMA, September 2003,St. Joseph, MO. 2003 Using the Internet for Healthcare Research AHEC-ACES Regional Workshop, December 2003, St. Joseph, MO. 2003 Using ICD-9-CM Basics RAI-MDS Coordinator s Support Group in Northwest MO, April 2003, St. Joseph, MO. 2003 Using ICD-9-CM Basics RAI-MDS Coordinator s Support Group May 2003, Kansas City, MO. 2003 HIPAA for Long Term Care Administrators Long Term Care Administrators Quarterly Continuing Education, November 2003, St. Joseph, MO. Healthcare Delivery Systems and Nursing Informatics Nursing Transition Class, July 2006, St.Joseph, MO. 2006 Inclusive Membership: what Does It Mean to Pony Express HIMA Pony Express HIMA, October 2006,St. Joseph, MO. 2006 Coding Update & Other State Issues Kansas City Health Information Management Association, March 21, 2007, Gladstone, MO. 2007 Why Keep a PHR, Red Hat Club, June 19, 2007, Maysville, MO. 2007 Healthcare in the 21 st Century, Nursing 312, MWSU, September 24, 2007, St. Joseph, MO Nursing in the 21 st Century, Nursing 312, MWSU, November 26, 2007, St. Joseph, MO 2008 The Joint Commission National Patient Safety Goals and the Role of HIM/IT Professionals, Pony Express HIMA, September 9, 2008. 6
2007 Healthcare in the 21 st Century, Nursing 312, MWSU, February 11, 2008, St. Joseph, MO Nursing in the 21 st Centry, Nursing 312, MWSU, April 28, 2008, St. Joseph, MO Healthcare in the 21 st Century Nursing 312, MWSU, September 22, 2008, St. Joseph, MO 2008 Why You Need a PHR, November 2008, Living Communities, St. Joseph, MO 2008 Why You Need a PHR, December 2008, Live interview on KFEQ, St. Joseph, MO. 2009 The Importance of a PHR, Stroke Support Group at St. Luke s Northland, Smithville, MO Campus 2009 The Importance of a PHR, St. Joseph, Eastside Rotarians, St. Joseph, MO. 2009 Intersection of Social Media, Health Literacy, and the PHR, Greater KC HIMA, St. Luke s Northland Hospital campus, Gladstone, MO. 2010 Health Informatics and Information Management. Heartland/AHEC Workforce Development, St. Joseph, MO. 2011 ICD-10-CM/PCS: It s Sooner Than You Think, Greater KCHIMA, February 2011, Kansas City, MO. 2011 ICD-10-CM/PCS: It s Sooner Than You Think, Pony Express HIMA, May 2011, St. Joseph, MO. 2011 Consumer Health the Part We Play, Heart of America Chapter AHDI & KC HIMA, Kansas City, MO 2011-2013 ICD-10-CM/PCS Training Sessions for Pony Express HIMA, St. Joseph, MO started in October 2011-continue until done in 2013. 2013 Basic ICD-10-CM/PCS Review, Kansas City Area Tumor Registry Association, July 2013, KC, MO. 2013 2013 ICD-10-CM/PCS Updates, KCHIMA, March 2013, KC, MO 2013 Basic ICD-10-CM Training for Greater KC Medical Managers Association, March 2013, Overland Park, KS. 2013 Beginning Coder Education, for KCHIMA Fall Symposium, September, 2013.Kansas City, MO. BOOK REVIEWS 2008 Reviewed five chapters for Virtual Medical Office for Mastering Medical Coding Elsevier, Publishing, published October 2008. 2010 Reviewed nine modules for The Healthcare Revenue Institute s online program for the Health Information Technology Program. 2010 Contributor and reviewer for HIM Content to Stedman s Medical Dictionary for Allied Health Professions, 8 th Edition. 2011 Reviewer for Integrated Electronic Health Records, McGraw-Hill, published 2012 TEACHING EXPERIENCE Summer 1995-present HIT 275/276 Coding and Classification Systems I and Lab-Primary Instructor, Department of Nursing and Allied Health, HIT Program, Missouri Western State University Fall 1995-2007 Fall 2012-present Fall 1995-2007 Spring 1996-2008 Spring 2009-2013 HIT 200 Health Care Delivery Systems-Primary Instructor, Department of HIT 200 Health Care Delivery System Primary Instructor, Department of Nursing & Allied Health, HIIM Program, HIT 250 Quality Management in Health Care-Primary Instructor, Department of HIT 277/278 Coding and Classification Systems II and Lab-Primary Instructor, Department of Nursing and Allied health, HIT Program, Missouri Western State University Spring 1996-2013 HIT 235 Health Care Statistics-Primary Instructor, Department of Nursing and Allied Health, HIT Program, 7
Spring 1997-2008 Summer 1997-2012 Fall 1998-2011 Spring 2000-2011 Fall 2004-2007 Fall 2010-present Summer 2007 Summer 2011 Fall 2011 Fall 2011-present 1-22-2014 HIT 230 Legal Concepts in Health Care Primary Instructor, Department of HIT 271 Professional Practice Experience Primary Instructor, Department of HIT 100 Health Data Content and Structure Primary Instructor, Department of HIT 101 Health Data Management Primary Instructor, Department of Nursing, HIT Program, HIT 279 Reimbursement Systems Primary Instructor, Department of Nursing and Allied Health, HIT Program, HIT 116 Computers in Healthcare Primary Instructor, Department of Nursing, HIT Program, HIT 132 Pharmacology-Primary Instructor, Department of Nursing, HIT Program, HIF 300 Health Data Management-Primary Instructor, Department of Nursing and Allied Health HIIM Program, HIF 310 Clinical Classification Systems & Basic Statistics Primary Instructor, Department of Nursing and Allied Health HIIM Program, 8