INTERNATIONAL UNIVERSITY OF JAPAN Graduate School of International Management Academic Year: 2014/2015 Term: Winter code title MGT1010 Organizational Behavior Name of Instructor Hirose, Shinichi Credits: 2 Instructor s contact Information Class Schedule Day / Time Office# Office Hours E-mail: 207 By appointment hirose.z@iuj.ac.jp (Class A) Every Wednesday: 14:40-16:10 & 16:20-17:50 / Periods 4 & 5 (Class B) Every Thursday: 10:30-12:00 & 13:00-14:30 / Periods 2 & 3 Role and Purposes This course contributes to the achievement of 6 objectives of 5 learning goals mentioned below. For the purpose of accomplishment of these objectives, this course provides basic understandings and skills in the Organizational Behavior (OB) field. We learn how we can effectively manage modern organizations and people inside. Organizations we deal with are profit-seeking corporations, public agencies, and all other forms of non-profit bodies, given they consider their activities as work, not hobby or mere socializing. What kind of knowledge and skills are required to manage an organization, which is consisted of a few, or thousands, of people? First, we need to be able to explain behaviors of various individuals and groups which are considered as complex of individuals in orderly way. Next, we need to be able to analyze and predict the individual and group behaviors. Only after overcoming these challenges we will be capable of managing, or leading, the entire organization. The terms such as management or leadership should be used carefully, since they evoke very diverse and heterogeneous implications among people. As we proceed with the classes, we will gradually clarify what we mean by managing and leading organization, under the context of modern society. Learning Objectives Upon completion of this course, student will be able to: (1) Acquire skills to communicate with people from diverse cultural backgrounds without relying on culturally idiosyncratic expressions (LG1-3) (2) Clearly identify the central problem/issue to demonstrate understanding of socially responsible leadership concepts and practices (LG2-1) 1
(3) Influence the attitudes and behaviors of others to accomplish a socially responsible goal (LG2-3) (4) Demonstrate understanding of leadership concepts and practices (LG3-1) (5) Demonstrate ability to formulate/define issues (LG4-1) Description (6) Demonstrate understanding of Management knowledge (LG5-1) Upon successful completion of this course, you will have comprehensive understandings about the nature of working people s mind, the various phenomena which occurs under the situation of group work, and the mechanism of organizational structure. Also, you will be better prepared to lead your organization, either small or large, under solid foundations of OB theories and concepts. Cases are designed so that you will be gradually exposed to various simulated experiences which serve as anchors of your managerial behaviors in the future career. Good understanding of Organizational Behavior is essential for ANY roles you assume upon graduation, as far as you work with other people. Being equipped with OB knowledge, you will be more capable of handling people-related issues in organizations. Teaching Methodology - Case discussions Group discussions in classroom Each student MUST come to the class after reading and analyzing the case individually Group discussions will take place in the classroom with pre-assigned group members Class discussion, where each student is expected to speak up individually - Short lectures (includes key concepts of the week, supplementary topics, and the case wrap up) Prerequisite Assessment Methods in Alignment with Intended Learning Objectives Textbook(s) None. Attendance is allowed for registered students only. Learning Objectives Total (1) (2) (3) (4) (5) (6) [rounded] Case Memo* 1.5% 5.0% 8.5% 15% Group Peer Review 9.9% 6.0% 9.0% 25% Class Participation 4.5% 4.0% 1.0% 3.0% 6.2% 6.5% 25% Final Exam 0.6% 10.5% 13.8% 10.0% 35% Weight on Grade 15.0% 10.0% 10.0% 15.0% 25.0% 25.0% 100% *1-3 page Case Memo is due by 23:00, on Tuesday before each class Required Textbook: Robbins, S. P., & Judge, T. (2013). Essentials of organizational behavior (12th ed.). Boston: Pearson. 2
Recommended books: Levy, P. E. (2013). Industrial organizational psychology (4th ed.). New York; Basingstoke: Worth; Palgrave. Wren, D. A., & Bedeian, A. G. (2009). The evolution of management thought (6th ed.). Hoboken, N.J.: Wiley. Aronson, E., & Aronson, J. (2012). The social animal. New York: Worth Publishers. Class Outline Week Topics Text Readings and Case Assignment 1 INTRODUCTION Textbook: Chapter 1: Introduction to Organizational Behavior Case: GE s Two-Decade Transformation: Jack Welch s Leadership [HBS Case: 24 2 ATTRIBUTES OF INDIVIDUALS AND PERCEPTION BIASES Textbook: Chapters 2: Diversity in Organizations, 3: Job Attitudes and Satisfaction, 4: Moods, Emotions and Organizational Behavior, 5: Personality Traits and Work Values, and 6: Individual Perception and Decision Making Big 5 Personality CBT (Details TBA) Case: Ben & Jerry s Homemade Ice Cream Inc.: Keeping the Mission(s) Alive [HBS Case: 22 3 4 5 6 MOTIVATION FOUNDATIONS FOR GROUP EFFECTIVENESS AND TEAM DYNAMICS (TA Q&A SESSION) COMMUNICATION AND NETWORK Textbook: Chapters 7: Motivation I: Basic Concepts, and 8: Motivation II: Applied Concepts Case: Porcini's Pronto: "Great Italian cuisine without the wait!" [HBS Case: 12 Textbook: Chapters 9: Groups, and 10: Teams Case: Shield: Product Development in a Distributed Team [INSEAD Case: 10 Your TAs will answer whatever questions you may have about this course Textbook: Chapter 11: Communication Process Case: Intel in China [HBS Case: 11 3
7 8 9 10 LEADERSHIP, POWER AND POLITICS CONFLICT RESOLUTION AND NEGOTIATION ORGANIZATION STRUCTURE ORGANIZATIONAL CULTURE AND ORGANIZATIONAL CHANGE FINAL EXAM Textbook: Chapters 12: Leadership, and 13: Power and Politics Case: GE s Two-Decade Transformation: Jack Welch s Leadership [HBS Case: 24 pages (revisited with different lead questions)] Textbook: Chapter 14: Conflict and Negotiations Case: Vol de Nuit: The Dream of the Flying Car at Lemond Automobiles SA [INSEAD Case: 16 Textbook: Chapter 15: Structure and Organizational Behavior Mintzberg, H. (2003). The Structuring of Organizations. In H. Mintzberg, J. Lampel, J. B. Quinn & S. Ghoshal (Eds.), The strategy process: concepts, contexts, cases (5th (2014) ed., pp. 201-217). Upper Saddle River, NJ: Prentice Hall. Case: Polycom, Inc.: Visualizing Culture [HBS Case: 16 Textbook: Chapters 16: Organizational Culture, 17: Organizational Change Case: TBD At the beginning of the exam, we will conduct group peer evaluation survey (10 min.) You will have a short case. You are EXAM requested to analyze the case and prepare your essay (maximum 5 pages on the answer sheet, by handwriting) Other exam regulations will be explained during week 8 or week 9 sessions. IMPORTANT Reading assignments are MANDATORY. Read the textbook AND the case BEFORE coming to each class. You are expected to conduct analyses on the case, based on the lead questions provided by the instructor. Mini-lectures are NOT substitutes for textbook contents. Please read your textbook assignments before each class. 4
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