C O M M U N I T Y A C T I O N O R G A N I Z A T I O N OF D E L A W A R E, M A D I S O N A N D U N I O N C O U N T I E S 2014 Annual Report 555 Sunbury Road Delaware, OH 43015 255 North High Street London, OH 43140 232 North Main Street Marysville, OH 43040 DELWARE MADISON UNION Community Action is a partnering Organization actively working to reduce poverty and improve the Now serving Champaign, Logan and Shelby Counties quality of life for people, families and our communities
2014 was a year of great change and growth for Community Action Organization of Delaware, Madison and Union Counties. We purchased a new facility that brought us right down-town, in the heart of Marysville. We have invested more than $100,000 in improving that facility and more improvements yet to come. We also began the process to become designated as the Community Action Agency service provider in Champaign, Logan and Shelby Counties. We have fully implemented a higher quality of customer service by training all of our staff as Family Development Specialists to improve our role in providing help to the people we serve. The numbers in this report give you data but they don t tell the stories of the people who reach out to us for a hand up. Every week, County Managers report to me the changes that our staff help people with to improve their situation, sometimes it s just giving them information that they had not previously known, sometimes it s a service they weren t even aware that we provided but every time it is because of the caring nature of our staff and the willingness of our clients to say, I need help. Every day, at Community Action Organization of Delaware, Madison, Union, Champaign, Logan and Shelby Counties we are helping people and changing lives. Can t wait to see what good news the next year brings us! Sincerely, Rochelle Dennis Twining, Executive Director 2 0 1 4 A N N U A L R E P O R T
CURRENT STAFF Union County Staff Rochelle Dennis Twining, Executive Director Malcolm Creager, Director of Finance Debbie Abbey, Associate Director of Finance Rebecca Sparks, Fiscal Associate Mona Morgan, Admin/HR Assistant, Family Development Specialist Kim Puckett, Program Services Director Tracy Wallace, Receptionist/Family Development Specialist Debbie Brown, Family Development Specialist Amanda Parrott, Family Development Specialist Wendy Perkins, VITA & Financial Services Sara Boling, VITA & Financial Services Associate Marla George, Associate Director of Residential Services Amy Bryant, Residential Services Associate Bill Pinnick, Inspector John Simpson, Inspector Bart Disbennett, Inspector/Crew Leader Mike Duncan, Crew Leader Marty Bowersmith, Crew Technician Dennis Phipps, Crew Technician Robert Zimmer, Crew Technician Payton Conrad, Crew Technician Michael Brewer, Crew Technician Eric White, Crew Technician Kevin Clegg, Crew Technician Board of Directors David Dhume, Chair - Madison County Sue Allen, Secretary - Madison County Eric Keifer, Treasurer, Union County Barbara Lewis - Delaware County Carrie Rashleigh - Delaware County Andrew Ashbrook - Delaware County Lynda Heyl - Madison County Lori Dodge-Dorsey - Madison County Gary Lee - Union County Terry Emery - Union County Sandra Nuckles - Union County Christopher Loudermilk - Union County
Delaware County Staff Diana Coffman, Delaware County Manager, Family Development Specialist Sharlene McGuinness, Receptionist, Family Development Specialist Janice Buno-Mociolek, Family Development Specialist Heather Ward, Family Development Specialist Madison County Staff Marie Radcliff, Madison County Manager Christina Jeffers, Receptionist, Family Development Specialist Jenifer Mabry, Family Development Specialist Theresa Buchanan, Family Development Specialist Shelby County Staff Lynda Lukey, Shelby County Manager Our beloved, Patricia Lee, Receptionist, Family Development Specialist Kendra Nix, Receptionist, Family Development Specialist Tareena Bladen, Intake Specialist Amanda Kays, Family Development Specialist Champaign County Staff Chanda J Wilson, Champaign County Manager, Family Development Specialist Staci Cottrill, Family Development Specialist Constance Staarmann, Family Development Specialist Logan County Staff Shelley Harmon, Logan County Manager, Family Development Specialist Beatrice Newland, Receptionist, Family Development Specialist Polly Klinger, Family Development Specialist Scott Parr, Family Development Specialist
DELAWARE COUNTY STATISTICS Poverty Statistics Population 184,979 Total Families 48,879 Poverty Rate 5% Families in Poverty 1640 Unemployment 5.2% Average Annual Wage $50,680.00 Client Income Sources TANF 4% SSI 16% Social Security 21% Unemployment 4% Employment 84% Client Applications Summer Crisis Program Applications 127 Winter Crisis Program Applications 663 Percentage of Income Payment Plan Applications 1599 Home Energy Assistance Program Applications 1282 Community Action Relieves Emergencies (CARE) Applications 13 Volunteer Income Tax Assistance 622 Income Tax Returns $1,511,748.00 returned to the citizens of Delaware County This amount includes Federal, State and Earned Income Credit Financial Literacy
MADISON COUNTY STATISTICS Poverty Statistics Population 43,277 Total Families 10,443 Poverty Rate 12.5% Families in Poverty 797 Unemployment 6.8% Average Annual Wage $39,608.00 Client Income Sources TANF 4% SSI 16% Social Security 30% Unemployment 4% Employment 70% Client Applications Summer Crisis Program Applications 294 Winter Crisis Program Applications 678 Percentage of Income Payment Plan Applications 1511 Home Energy Assistance Program Applications 1196 Community Action Relieves Emergencies (CARE) Applications 9 Volunteer Income Tax Assistance 348 Income Tax Returns $891,516.00 returned to the citizens of Madison County This amount includes Federal, State and Earned Income Credit 27 Madison County Residents took Financial Literacy Classes
UNION COUNTY STATISTICS Poverty Statistics Population 53,306 Total Families 13,388 Poverty Rate 8.0% Families in Poverty 781 Client Income Sources TANF 2% SSI 11% Social Security 37% Unemployment 4% Employment 78% Client Applications Summer Crisis Program Applications 195 Winter Crisis Program Applications 546 Percentage of Income Payment Plan Applications 1025 Home Energy Assistance Program Applications 1301 Community Action Relieves Emergencies (CARE) Applications 58 Volunteer Income Tax Assistance 655 Income Tax Returns $1,157,927.00 returned to the citizens of Union County This amount includes Federal, State and Earned Income Credit
CHAMPAIGN COUNTY STATISTICS Poverty Statistics Population 39,455 Total Families 11,049 Poverty Rate 13.2% Families in Poverty 1099 Client Income Sources TANF 2% SSI 15% Social Security 38% Unemployment 6.7% Employment 63% Client Applications Summer Crisis Program Applications 157 Winter Crisis Program Applications 664 Percentage of Income Payment Plan Applications 1255 Home Energy Assistance Program Applications 1567 Community Action Relieves Emergencies (CARE) Applications 9 Volunteer Income Tax Assistance 102 Income Tax Returns $252,660.00 returned to the citizens of Champaign County This amount includes Federal, State and Earned Income Credit
LOGAN COUNTY STATISTICS Poverty Statistics Population 44,866 Total Families 12,420 Poverty Rate 14.9% Families in Poverty 1486 Client Income Sources TANF 5.5% SSI 17.5% Social Security 30% Unemployment 3% Employment 72% Client Applications Summer Crisis Program Applications 203 Winter Crisis Program Applications 881 Percentage of Income Payment Plan Applications 1732 Home Energy Assistance Program Applications 2117 Community Action Relieves Emergencies (CARE) Applications 20 Volunteer Income Tax Assistance 76 Income Tax Returns $124,295.00 returned to the citizens of Logan County This amount includes Federal, State and Earned Income Credit
SHELBY COUNTY STATISTICS Poverty Statistics Population 49,192 Total Families 13,383 Poverty Rate 10.2% Families in Poverty 1108 Unemployment 6.3% Client Income Sources TANF 3% SSI 19% Social Security 31% Unemployment 3% Employment 93% Client Applications Summer Crisis Program Applications 198 Winter Crisis Program Applications 652 Percentage of Income Payment Plan Applications 1536 Home Energy Assistance Program Applications 1885 Community Action Relieves Emergencies (CARE) Applications 20 Volunteer Income Tax Assistance 35 Income Tax Returns $75,772.00 returned to the citizens of Shelby County This amount includes Federal, State and Earned Income Credit
Partners and Income Sources Community Development Finance Fund First Presbyterian Church Ohio Development Services Agency United Way of Delaware County United Way of Central Ohio U.S. Department of Energy U.S. Department of Health & Human Services Source Point Union County Senior Services United Way of Clark, Champaign & Madison County The Williams Street United Methodist Church Foundation Fairfield Homes Fifth Third Bank Coalition on Homelessness and Housing in Ohio United Way of Union County Community Services Block Grant Ohio CDC Association Connect Ohio Ohio Housing Finance Agency Smart Energy Community Connections Warm Choice American Electric Power Interim Healthcare Wallick-Hendy Miller Valentine Ohio Capital Corporation Vectren Board of Trustees closing on our new building. 2 0 1 4 A N N U A L R E P O R T
Home Weatherization Assistance Program provides help in reducing utility costs through attic, wall and basement insulation. May include repair or replacement heating systems. Emergency Home Repair provides minor home repairs to plumbing, electrical and heating units, may also include wheelchair ramp accessibility accommodations. Project Safe Heat provides a free furnace clean and tune to seniors along with installation of a Carbon Monoxide Detector every two years.
FAMILY DEVELOPMENT We have assisted 132 families with our Family Development Program. INDIVIDUAL DEVELOPMENT ACCOUNTS There were 2 new IDA s opened in 2014 and 3 were closed and the individuals were able to purchase their assets. CONNECT OHIO COMPUTER CLASSES There were 24 people in 2014 who learned the basics of how to navigate a computer, creating an email address, saving files, emailing family members, etc. Our new building
Volunteer Income Tax Assistance Program provides free tax preparation services including the Earned Income Tax Credit. Volunteers are IRS certified and also offer free credit reports. In the 2014 tax season, our VITA Program completed 2,150 income tax returns totaling $4,476,346 dollars returned to the citizens in our communities, thanks to the hard work of all of the volunteers and our VITA Program Manager. Individual Development Accounts are matched saving that provide 2/1 match for every dollar the earner saves toward a down payment, education or business start up. Financial Literacy are classes which educate individuals on saving money, spending more wisely and budgeting. Included in this program is our Best Practice Award winning, Right on the Money which helps parents teach their children the same money saving and spending concepts. Community Action Relieves Emergencies is assistance tailored for: Work Related Assistance Program assists eligible clients that may need help with gas, tools, uniforms and other items related to finding or sustaining a job. Suits Me Fine provides outfits for job interviewing or first day on a new job. Client is referred to local resale shops to select clothing & accessories to build confidence for new or potential new jobs. Emergency Water Assistance will assist with the last $100.00 of a shut-off notice. Housing Services provides assistance to households who are facing eviction to maintain their housing and provides assistance to families who are homeless or at risk of being homeless. Community Housing Development Organization (CHDO) certifies the agency to work with developers in creating or sustaining safe and affordable housing for seniors and families. Home Energy Assistant Program/Percentage of Income Payment Plan provides emergency help to those facing a utility disconnect and assists with payment arrangements to make utilities affordable. Family Development Program Family Development restores a sense of self-reliance and community to you when you have lost faith in your ability to provide for yourself and your family. It can help your family to see your strengths and restore your confidence by working together to reach your goals.
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