Application Mobility Mweene Monze Apollo Auditorium SITA Erasmuskloof 13 October 2009 2009 IBM Corporation
Agenda Business Need Data Integration Voice Integration Video Integration Summary 2
Existing Realities ( How do I ) Improve Efficiency and Productivity We need to make things more efficient, so we deliver more services, adding to the bottom line. Deliver Responsiveness and Reliability at Lower Cost We need to work smarter, using faster performing and easier to use tools. Accelerate Application and Content Deployment It s about giving certain users the ability to manage content and make changes themselves. 3
Significant productivity improvements can be obtained by extending SOA beyond the data center, to the edge of the network Laptops, PDAs, Tablets, Smartphones Field service organizations that have provided mobilized technology to field personnel for at least two years outperform those that have not by a margin of two to one. Mobile technology holds and in many cases has delivered on the promise of seamless and zero-latency connectivity between the field and the back office." Aberdeen Group - Analyst Mark Vigoroso 4
Deployment Concept Mobile In-Vehicle Services GPS Tracking Sirens Blue Lights Rear Display Fax Email Printing Mobile In-Vehicle Services Video Comms Voice Comms Data Comms Biometric Captue Mobile On-Person Services Video Comms Voice Comms Data Comms GPS Tracking Wellness Monitoring Vehicle (Car) WiFi / Bluetooth Mobile Officer Mobile Officer GSM / Tetra GSM / Tetra GSM / Tetra Vsat Data Centre Data Centre Services User Interaction Business Optimisation Process Management Enterprise Service Bus Business Applications Information Mgmt Security Mgmt Infrastructure Mgmt GSM / Tetra / Vsat Data Centre Clustered for DR Mobile Command Centre Vsat / Wired WAN MCC Services Application Access Touch Activation Video Comms Voice Comms Data Comms GPS Tracking Fax Email Printing Messaging Mapping Navigation Voice Activation FCC Services Application Access Video Comms Voice Comms Data Comms Fax Email Printing Messaging Mapping Vehicle (Low Altitude) Vehicle (High Altitude) Mobile In-Vehicle Services Video Comms Voice Comms Data Comms Fixed Command Centre 5
Agenda Business Need Data Integration Voice Integration Video Integration Summary 6
Enter Lotus Expeditor and Lotus Mobile Connect: Securely access apps on mobile devices regardless of network connectivity Back-end Server Services Tablet ERP Laptop PDA Secure mobile access in semiconnected environment CRM Customer Service Collaboration Smart Phone Inventory, Logistics Supply Chain 7
Products in the Solution SOA Based Lotus Expeditor Server-managed client platform for semi-connected apps role-based Process driven u in context services Lotus Mobile Connect Mobile VPN for secure roaming and access 8
IBM Lotus Expeditor IBM s strategic server-managed client platform Open standards-based alternative to.net client and VB Client integration platform for laptops, desktops, kiosks and mobile Extends composite apps (Portal, Forms etc) Aggregates a variety of application types in a single client view (eg Portlets, ActiveX, Host terminal apps, Native, Windows, Swing and others) Provides anytime/anywhere access in semi-connected environment Rich Client Managed Eclipse / Web-app based client ERP CRM Customer Service Collaboration Inventory, Logistics Supply Chain Mobile Clients Composite Apps 9
Lotus Expeditor: End to end Server Managed Client Expeditor Client Expeditor Server P O R T A L SOA Managed Client Platform ~ Operates Connected or Offline Semi-Connected Support Think: Replication Back- End Services to SOA Managed Client S E R V E R / A P P Desktops, Laptops, Kiosk s, PDA s* IT Data Center S E R V E R 10
IBM Lotus Mobile Connect Securityrich Connectivit y Expeditor Sametime Notes Secure VPNs User authentication IBM s security-rich mobile VPN Seamless cross-network roaming Portlet Factory Secure wireless & wire line roaming to over 40+ networks Proven ROI - least cost routing & data optimization Secure end-to-end connect to corporate intranets Strong authentication and support for RSA Secure ID End-to-end encryption- DES, Triple DES, RC5 and AES FIPS 140-2 certification Browser Data encryption Optimized access Scalable and Reliable Supports gateway clustering, and can distribute across multiple sites Sametime Used WW today by IBM mobile workers!! 11
Lotus Mobile Connect: Secure Mobile VPN (Virtual Private Network) Mobile Connect Client Mobile Connect Server P O R T A L Mobile Connect Clients Secure VPN Firewall Back- End Services to Mobile Connect Clients S E R V E R / A P P Desktops, Laptops, Kiosk s, PDA s* IT Data Center S E R V E R 12
Comprehensive network support 13
Network roaming Lotus Mobile Connect Server 14
Agenda Business Need Data Integration Voice Integration Video Integration Summary 15
Radio Connect for Sametime Extends IBM s Unified Communications (UC) platform to land mobile radios (LMR) allowing IBM UC users to monitor and talk to multiple radio channels. Key features include: Existing UC environment can be leveraged to reach any user in a communications enterprise, including push-to-talk (PTT) with mobile radio users Provides secure, flexible, interoperable comms between any connected device Supports multiple deployment configurations including WebSphere Portal Voice platform features (group calls, alerts, etc.) can be exposed via web services for process orchestration on WebSphere Process Server Cost-effective: runs on industry standard off-the-shelf hardware, minimizing upfront investments and reducing on-going operational and maintenance costs Easily Scalable: supports interoperability with almost any communications device, including IP phones, analogue phones, two-way radio systems and PC s Seamless Integration: non-proprietary, standards-based solution works with existing hardware infrastructure 16
Radio Connect for Sametime: Channel Interface Key features on each channel Presence indicator See channel activity Adjust volume Channel speaker mute Channel microphone mute Push-to-talk button Channel panning Audio volume units button Local replay Local record Channel status Text message to channel users Global speaker mute Global microphone mute 17
Agenda Business Need Data Integration Voice Integration Video Integration Summary 18
Smart Surveillance Solution 19
Video Integration: Solution Components 20
Agenda Business Need Data Integration Voice Integration Video Integration Summary 21
This can be achieved Mobile In-Vehicle Services GPS Tracking Sirens Blue Lights Rear Display Fax Email Printing Mobile In-Vehicle Services Video Comms Voice Comms Data Comms Biometric Captue Mobile On-Person Services Video Comms Voice Comms Data Comms GPS Tracking Wellness Monitoring Vehicle (Car) WiFi / Bluetooth Mobile Officer Mobile Officer GSM / Tetra GSM / Tetra GSM / Tetra Vsat Data Centre Data Centre Services User Interaction Business Optimisation Process Management Enterprise Service Bus Business Applications Information Mgmt Security Mgmt Infrastructure Mgmt GSM / Tetra / Vsat Data Centre Clustered for DR Mobile Command Centre Vsat / Wired WAN MCC Services Application Access Touch Activation Video Comms Voice Comms Data Comms GPS Tracking Fax Email Printing Messaging Mapping Navigation Voice Activation FCC Services Application Access Video Comms Voice Comms Data Comms Fax Email Printing Messaging Mapping Vehicle (Low Altitude) Vehicle (High Altitude) Mobile In-Vehicle Services Video Comms Voice Comms Data Comms Fixed Command Centre 22
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