How to Install and Set Up the FASTER Dashboard for Win & Web Steven Opetaia-Williamson
FASTER Dashboard What you will know when you leave this session Understanding of what is the FASTER Dashboard Knowledge of the requirements to install How to install the Dashboard for FASTER Win 5.69 6.15
FASTER Dashboard Highlights Web-based, real-time monitoring of 12 Key Performance Indicators (KPI) Graphical representation of each KPI Multi-layer drilldowns Customizable per user with role based permissions and views Automatic refresh
FASTER Dashboard Versions FASTER Win v5.69 v6.0 v6.15 v6.2x FASTER Web v5.2x
System Requirements Win v5.69 Hardware Processor Intel single core/1 CPU with CPU 2.5 GHZ or above AMD Processor with CPU 2.5 GHZ or above Disk 100 GB hard disk @ 7200 RPM or above RAM Minimum 4 GB Ram for 32 bit processors Minimum 6 GB Ram for 64 bit processors
System Requirements Win v5.69 Server Requirements Windows Server 2003 R2 or above IIS 6.0 or greater Microsoft SQL Server 2005 or above Oracle 9IR2 and 10GR2 Microsoft.NET Framework 3.5 SP1 Internet/Broadband Access
System Requirements Win v5.69 Client Requirements Internet Explorer 7 or greater Intranet/Broadband Access Silverlight 4
System Requirements Win v6.xx The FASTER Win 6.x Dashboard requirements are included as part of the base hardware/software requirements for FASTER Win 6.x http://customer.fasterasset.com/downloads/ win_requirements/ FASTER_Win_6_System_Requirements.pdf
System Requirements Web 5.2 The FASTER Web 5.2x Dashboard requirements are included as part of the base hardware/software requirements for FASTER Web 5.2x http://customer.fasterasset.com/downloads/ web_requirements/faster_web_system_reqs.pdf
Installer Differences FASTER Dashboard for Win 5.69-6.15 has a separate install package FASTER Dashboard for Win 6.2 is included in the install package for FASTER Win 6.2 FASTER Dashboard for Web 5.2x is included in the install package for FASTER Web 5.2x Silverlight on Clients (All FASTER Versions)
Installer Before You Begin IIS Configuration IIS users setup for local computer name IUSR_<computername>, IWAM_<computername> Create Application Pool for Dashboard SQL Server 2005-2008 Compatibility level set to 90 or 100 ASP.Net State service Start Service and set Startup Type to Automatic
Installer FASTER Win 5.69 6.15 FASTER Dashboard is installed on the Application Server Filename FASTER Win_Dashboard_WebInstall.msi
Installer FASTER Win 5.69 6.15
Installer FASTER Win 5.69 6.15
Installer FASTER Win 5.69 6.15
Installer FASTER Win 5.69 6.15
Installer FASTER Win 5.69 6.15
Installer FASTER Win 5.69 6.15 Verify Connection
Installer FASTER Win 5.69 6.15
Installer FASTER Win 5.69 6.15
FASTER Dashboard - Configuration How to Connect (FASTER Win) http://<servername>/fasterwin.dashboard/ How to Log In (FASTER Win) Login: Admin Password: 12345678
FASTER Dashboard - Configuration About the Admin User (FASTER Win) Setup user only Has full FASTER Dashboard Permissions Has no FASTER Win Permissions Only a few Dashboards will work with this user
FASTER Dashboard - Configuration Let s move to a live FASTER Dashboard
FASTER Dashboard - Troubleshooting Issue Dashboard website returns error: Unable to make the session state request to the session state server Resolution Start ASP.Net State Service Set service Startup Type to Automatic
FASTER Dashboard - Troubleshooting Issue Dashboard displays as a White Screen Resolution Add MIME Type in IIS Extension -.xap Mime Type application/x-silverlight-app
FASTER Dashboard - Troubleshooting Issue Dashboard displays as a Gray Box Resolution Add KPIs to the Dashboard Setup > Dashboard > Settings > Add New Item
FASTER Dashboard - Troubleshooting Issue KPIs display but no data is being returned Resolution Make sure the current user is not Admin Adjust KPI settings (parameters) until data returns Helpful hint: try creating a view with only some KPIs instead of all of them
FASTER Dashboard - Troubleshooting Issue I have no parameters in X box (Organization, Storeroom, Shop) Resolution Make sure the current user is not Admin Make sure that the associated FASTER Win User has permissions to X