FUJITSU Enterprise Store - Introduction

Fujitsu Rapid Onboarding FUJITSU Enterprise Store - Introduction Fujitsu Enabling Software Technology April 2015 0 Copyright FUJITSU 2015

AGENDA Overview Architecture Business Model 1 Copyright FUJITSU 2015

Sell Cloud Services with Catalog Manager IT DEVELOPMENT Private & Public Infrastructure Let me supply services with low effort CIO Let me keep transparency and enable business user with new cloud services Business User Let me easily find, consume and control cloud service offerings External & Legacy Apps Extend revenue by convenient sourcing 2 Copyright FUJITSU 2015

Fujitsu Enterprise Solution Store (ESS) BUSINESS USER Let me easily find, consume and control cloud service offerings CIO Let me keep transparency and enable business with new cloud services External Apps External infrastructure IT DEVELOPMENT Let me supply services with low effort Enterprise Apps & Desktops Link Business and IT Private infrastructure 3 Copyright FUJITSU 2015

Fujitsu Enterprise Solution Store (ESS) BUSINESS USER Let me easily find, consume and control cloud service offerings CIO Let me keep transparency and enable business with new cloud services External & Legacy Apps Private & Public Infrastructure PaaS Let me supply services with low effort IT DEVELOPMENT Link Business and IT 4 Copyright FUJITSU 2015

Focus Topics BILLING / CHARGING Collect billing data for the creation of customer invoices Azure Cloud Google Compute Engine 5 Copyright FUJITSU 2015

End-2-End Processes for Service Delivery and Charging IT DEVELOPMENT CIO BUSINESS USER Supply Govern & Manage Consume Design and quickly integrate new services Automate service delivery Provide basic service operations Describe and publish your service offerings in an attractive service catalog Manage offering visibility and booking policies Manage access and security Define service usage costs Keep track of bookings, usage and costs Charge back to business departments Delegate service control to business users without loosing governance Browse and book services Approve bookings Assign users Modify and control services Monitor service usage costs Get back your IT governance without hindering business 6 Copyright FUJITSU 2015

Fujitsu Enterprise Solution Store - Features PROCESS CONTROL Integrate organizationspecific processes USER PORTALS Customer & administration portals BRAND MANAGEMENT Layout customization for the own branded customer portal SUBSCRIPTION MANAGEMENT Manage business service subscriptions TENANT PROVISIONING Provisioning a customer instance of a service REPORTING Offer comprehensive reports for providers & customers SERVICE PROVISIONING Provisioning user access to services PAYMENT Invoice creation & reporting for service users BILLING Collect billing data for the creation of customer invoices EVENT MANAGEMENT Record events to support metering and auditing ACCOUNT MANAGEMENT Handling individual users, accounts, roles, and logins IDENTITY MANAGEMENT User management, single sign-on & access control 7 Copyright FUJITSU 2015

Key Benefits Bullet-proof and attractive marketplace for XaaS offering Single pane of glass for all external and internal IT Services Short time to market for new services Perfect, yet flexible, cost transparency of IT usage Different levels of integration for new services into the marketplace allow for reasonable integration effort Easily extendable with external XaaS products Short-time access to external XaaS Risk-minization using pay-as-you-go models Ease-of-Use for Business Users Easy visibility of all authorized IT offerings Flexible self-service booking and cancellation for every individual Flexible subscription authorization process and detailed billing reports Automated service delivery 8 Copyright FUJITSU 2015

Service Catalog Example: Internal IT Portal Standardized IT services As flexible as required 9 Copyright FUJITSU 2015

Service Catalog Example: ISV Your CI layout Easy to use and maintain 10 Copyright FUJITSU 2015

Integrate Services with Enterprise Solution Store IaaS PaaS SaaS Fujitsu Resource Orchestrator Fujitsu Trusted S5 Fujitsu OpenStack Initiative VMware ESXi / vsphere 4.x, 5.x VMware vcloud Hybrid Service Microsoft Hyper-V Amazon W3C IBM Pureflex HP CloudSystem Matrix ** Oracle VM Manager** Amazon WS LAMP Stack Citrix XenApp Microsoft Exchange** Microsoft Lync ** Oracle Glassfish PostgreSQL VMware Desktop** Salesforce.com Symantec end-user-protect Any virtualized App ** (via Citrix, VMware, PCS) Any mobile App** (via Mobile Device Management, e.g. Good, Citrix) Any Web-based App** Short time to market with an attractive IT service portfolio ** can be delivered on request 11 Copyright FUJITSU 2015

IaaS Integration APIs Product PoC/Demo Covered by Orchestration Amazon Web Services VMWare ESX vcloud Director / vchs OpenStack Azure MSSC Compute API + + + + + + Storage API ++ - + ++ + + Network API + - + + + + Orchestration API + - + O *) O *) O **) + Tenant API + O + / O + O + O Metering / Billing API + + + + - O Fujitsu TPS5 *) autoscaling support **) RBA based, write-only. Azure Pack can leverage this API Depth of integration between CT-MG / ESS and Orchestration Layer depends on API capabilities 12 Copyright FUJITSU 2015

IaaS Controllers Usage (CTMG product features) Amazon Web Services OpenStack ROR Azure ***) Provision virtual platform with one or more server instances + Provision a server instance on an existing virtual platform + Provision a virtual server instance + + + + Execute user-specific configuration data + Provision a database + Provision an application stack (e.g. LAMP stack) + **) + **) Load balanced Web servers + Horizontal scaling (up and down) + *) Vertical scaling (up and down) + *) Start / stop virtual platform / server + + + + Delete virtual platform / server + + + + *) As features from the OpenStack Heat orchestration layer **) Using the cloud-init post-provisioning scripting ***) planned as product feature in April 2015 version, can be shown as PoC 13 Copyright FUJITSU 2015

AGENDA Overview Architecture Business Model 14 Copyright FUJITSU 2015

Functional Overview Consumers Administrator Users Web UI-URL Notification Mgt Auth. & Proxy Portal ESS Platform Service Provisioning Marketable Service Definition Technical Service Definition Tenant Provisioning Account Mgt Subscription Mgt Event Mgt Payment Operation Mgt Identity Mgt Reporting Billing IT Service Platform INTERNAL USE ONLY App UI URL App WS URL WS URL App WS URL Web UI IaaS/ Web Application 15 Copyright 2015 FUJITSU

Catalog Manager Business Roles Service Provider Optional Platform Operator Reseller Marketplace Owner Technology Provider Supplier Customer Broker. 16 Copyright FUJITSU 2015

Client Marketplaces Marketplace Customer A+B Marketplace Customer C Customer A Customer B Customer C M1 M2 M3 M3 M4 T1 T2 T3 T4 Service offering Technical service 17 Copyright FUJITSU 2015

General System Integration Architecture Users Direct Login Intranet/VPN Frontend Layer PostgreSQL DB Browser UI Business Logic EJBs, Web Services Mail Server User Login via ESS Glassfish Application Server Service Desk ESS Platform Servicespecific adapter Monitoring System ERP System Internet SSL SOAP / REST Web Services Port 80 SOAP / REST Web Services MS AD FS System, SAML 2.0 User Interface SaaS remote User Interface IaaS remote User Interface SaaS local User Interface IaaS local Service Integration Layer Enterprise Integration Layer 18 Copyright FUJITSU 2015

ESS as part of Fujitsu OpenStack Fujitsu OpenStack Initiative Fujitsu s integrated computing platform Validated IT infrastructure Including server, network, storage and management software Complete in itself Pre-integrated Pre-tested Support and maintenance Fujitsu OpenStack Initiative Fujitsu ESS (Catalog Manager) PRIMERGY Server Network Horizon Dashboard OpenStack components and APIs SUSE Cloud & SUSE Linux ETERNUS Storage Reduces implementation risk and time until productive phase 19 Copyright FUJITSU 2015

ESS as part of Fujitsu OpenStack API Clients VM Mgmt. (SUSE Manager) Image Tool (SUSE Studio) Dashboard (Horizon) Portal (ESS) SUSE Cloud Admin Server Chef Crowbar SW Mirror DHCP/PXE TFTP Required Services RabbitMQ Database Authentication (Keystone) Images (Glance) Object (Swift) Volume (Cinder) OpenStack Cloud APIs Network (Neutron) Orchestration (Heat) Operating System: SUSE Linux Enterprise Server Telemetry (Ceilometer) Hypervisor KVM Compute (Nova) Hypervisor ESXi vcenter Hypervisor Hyper-V W2k12 Block (RBD) Ceph S3 (RGW) Object (RADOS) Physical Infrastructure (PRIMERGY, ETERNUS, Network) Possible extensions SUSE Product SUSE Cloud Enhancement Partner Product OpenStack Component Fujitsu Product 20 Copyright FUJITSU 2015

ESS as part of FCIP 21 Copyright FUJITSU 2015

FCIP Solution Architecture End User Subscribe, Use, Unsubscribe Approve public SaaS or IaaS IT Department Negotiate Master Contract Enterprise Service Catalog FCIP Portal IaaS Templates Billing Monitor Processes Data Security SSO Ext. SaaS Services Int. SaaS Services RMP Solutions CT-MG Provisioning Adaptors Service Catalog Management Reporting Subscription Management Provision/ De - provision Manage ITMaaS Monitor and Manage Integration Solution Creation RMP Integrate into Business Processes and/or Solutions Data Governance BaaS Back-up and Restore User & Identity Management User & Identity Federation IDMaaS Manage Access and User Accounts SaaS or IaaS Provider Integrate Non-Cloud Private Cloud IaaS & SaaS Virtual Private or Public Cloud IaaS & SaaS ROR S5 On Premise Off Premise 22 Copyright FUJITSU 2015

ESS with VMware vcenter Provisioning& Control Portal (ESS) vsphere version 4.1, 5.0., 5.1, 5.5 Standard Edition or Enterprise Edition vcenter Server 4.1, 5.0, 5.1 with vsphere API Fujitsu ESS version 15.3 23 Copyright FUJITSU 2015

ESS / CT-MG versus vcac Layer CT-MG with VMware Adapter vcac (without Business Suite) Self-Service Provisioning Portal ++ Proven Core Functionality for SaaS, IaaS, PaaS and legacy applications, multi tenant, multi language, multi brand Service Catalog ++ Flexible and open system Allows for standardized service offering Chargeback System + ESS-integrated system gathering time based usage * User and service spefiic cost models Deployment ++ Ready to use product with adapter for technolgy integration; medium implementation effort Configuration and Change Management + Basic distribution model, support of DRS (dynamic right-sizing) Identity Management ++ Flexible and enterprise-ready user and group model, LDAP IF to integrate into Enterprise IM system, SSO + Specialized to manage IaaS + Mainly IaaS/DaaS integration adapter; also HW o Policy based cost model + Framework rather than product; high implementation effort + Policy based resource reservation + Basic user and role model. Microsoft AD IF, SSO with extra system only No VMware lock in and enhanced flexibility when using CT-MG / ESS 24 Copyright FUJITSU 2015

AGENDA Overview Architecture Business Model 25 Copyright FUJITSU 2015

Flexible Price Models Monthly Flat Rate Ordered Capacity Prices based on Events/Transactions Power Usage Prices based on Consumption/Volume Flexible billing according to monthly utilization Costs Time Needed Capacity Costs Time Base Capacity Costs Time INTERNAL USE ONLY 26 26 Copyright 2015 FUJITSU

Hybrid Cloud Pricing and Billing Enterprise Store choose & subscribe add internal cost & publish Azure Cloud customer view actual cost per subscripton provision tagged instance AWS Cloud use tags to distribute costs of subscriptions 27 Copyright FUJITSU 2015

Customer Engagement Process Demo & Workshop (1 day) PoC (2-4 weeks) Project (4-12 weeks) After Sales (> 1 year) Demo of ESS live system Understanding of customer pain points and requirements Understanding of customer IT landscape of offerings to be integrated Create first draft of requirement specification and use cases Setup of CT-MG platform and first enterprise integration (e.g. MS AD FS) Minor customizing On-site System introduction Use case testing Collection and refinement of requirements Conclusion and final presentation Customization System setup on-premise / in Fujitsu TPS5 cloud Trainings 3 rd level support Delivery of SW updates Installation of SW upates Further offering integration Operations as managed services 28 Copyright FUJITSU 2015

Catalog Manager Turnkey Projects Fujitsu PS 20-50 man days = 20-50k EUR TP Fujitsu professional services for installation, customizing & training Customer project contribution, e.g. testing Less than 10 PDs required from customer Approx 40k EUR SRP CT-MG SW license test&production + yearly maintenance fee virtual server Windows or Linux 29 Copyright FUJITSU 2015

30 Copyright FUJITSU 2015