Retail Banking. Sch edule of Charges

Retail Banking Sch edule of Charges

Contents ACCOUNT SERVICES Chequing 2 Savings 3 Butterfield Debit Cards & ATM Banking 4 Credit Reference 4 SAFETY DEPOSIT BOXES 4 CREDIT PRODUCTS PRODUCTS 3 Credit Cards 5 Loans 6 Mortgages 6 BUTTERFIELD ONLINE BANKING 6 PAYMENT PRODUCTS Bank Drafts / Manager s Cheques 7 Foreign Currency Transfers (Wires) 7 Bermuda Dollar Transfers (Wires) 7 Standing Orders 7 Foreign Exchange & Currency Handling Charges 7 1

Account Services CHEQUING Currencies BMD, USD, CAD, and GBP *Average Daily Balance required $5,000 / 3,500 Monthly maintenance fee $8.00 / 5.00 (if statements mailed**) Free cheque allowance if Average Daily Balance maintained Cheque processing for additional cheques Cheque overdraft (establishing facility, preparing and processing documentation) Interest on overdraft balance Unauthorised overdraft Stop payments Returned cheques Dormancy fee after 2 years of inactivity (waived for seniors, youth and charities) Lost cheque books requiring a new account number Foreign cheque deposit for USD/CAD/GBP cheques valued under $25,000 (or equivalent) Foreign cheque deposit for all other currencies and USD/CAD/GBP cheques valued at $25,000 and over (or equivalent). Value given when funds collected from foreign bank 5 per month $1.50 each / 1.25 each 1% of overdraft ($200 minimum) Variable rates available $35 each $15 (good for 6 months) $50 per cheque $6/ 4 per month $16 each $10 each $75 plus any charges by foreign bank for processing and remitting funds Collection for cheques $35 + Butterfield s cost of remitting funds ($5 - $30) (negotiated outside Bermuda) plus any charges by the foreign bank for processing Non-scheduled statement request Scheduled additional statements Copy of statement for prior months Copy of transactions Audit confirmation $50 $7.50 each $5 each $7.50 each $5 per item (plus research fee) Cheque book production Price is per book of 25 Personal cheques Cheque cashing for non-butterfield $15 customer Account transfers requested $3.00 by phone/fax/email/mail $7.50 BMD/USD/CAD; 5 GBP (waived for seniors) Deposit books (2 part) - $3.50 BMD/USD; $4 CAD; 2.25 GPB each Butterfield Line: $7.50 BMD * Definition of Average Daily Balance: A statement cycle consists of 20 business days. At the end of each business day during this cycle, the account balance is calculated. Then, at the end of the statement cycle, these balances are averaged to determine the account s Average Daily Balance. Seniors: All Butterfield customers age 60+ who register with the Bank are eligible for seniors benefits. Youth: All Butterfield customers below age 18 who register with the Bank are eligible for youth benefits. Charities must be registered with the Bermuda Government. ** Fee not applicable if Butterfield customer deregisters their paper statements through Butterfield Online. 2

Account Services SAVINGS Strata Statement (no longer offered) Young Savers Interest bearing Yes (BMD only) No Yes Application Local personal use only Local personal use only Local personal use only (ages 10-17) Currencies BMD, USD BMD Monthly maintenance fee* $1 per month $1 per month No charge (waived for seniors, youth and charities) Dormancy fee after 2 years of $6 per month $6 per month No charge inactivity (waived for seniors, youth and charities) Foreign cheque deposit for $10 each $10 each $10 each USD/CAD/GBP cheques valued under $25,000 (or equivalent) Foreign cheque deposit for all other $75 plus any charges by foreign $75 plus any charges by foreign $75 plus any charges by foreign currencies and USD/CAD/GBP bank for processing and bank for processing and bank for processing and cheques valued at $25,000 and over remitting funds remitting funds remitting funds (or equivalent). Value given when funds collected from foreign bank Non-scheduled statement request $7.50 each $7.50 each $7.50 each Scheduled additional statements $5 each $5 each $5 each Copy of transactions $5 per item $5 per item $5 per item (plus research fee) (plus research fee) (plus research fee) Audit confirmation $50 $50 $50 Interest on overdraft balance variable rates available variable rates available variable rates available Unauthorised overdraft $35 each $35 each $35 each Account transfer requested by fax/email/phone/mail $3.00 $3.00 $3.00 FIXED TERM DEPOSIT Breakage fee 3% of entire balance ($250 minimum) SUPERSAVER PLUS Breakage fee 2% of entire balance ($250 minimum) *Fee not applicable if Butterfield customer deregisters their paper statements through Butterfield Online. 3

Account Services BUTTERFIELD DEBIT CARDS AND ATM BANKING Butterfield Debit Cards Chequewise Strata Statement Young Savers Withdrawals made at $3.50 $3.50 $3.50 $3.50 non-butterfield MasterCard / Cirrus ATM location ATM withdrawals creating $35 each plus $35 each plus $35 each plus NA unauthorised overdraft interest charges interest charges interest charges Replacement of card $35 $35 $35 $35 Rush card fee (if customer requires $20 $20 $20 $20 card prior to standard issuance period) Temporary transaction limit increase $15 $15 $15 NA Replacement sales draft $20 $20 $20 $20 Research fee NON LOCAL BANK DEBIT/CREDIT CARD ATM surcharge $3 CREDIT REFERENCE Student reference Standard reference (includes bank to bank) Standard reference (rush) Additional copies $20 each $35 each $45 each $15 each Safety Deposit Boxes SAFETY DEPOSIT BOX SIZE 5 x 2 x 22 ANNUAL RENTAL FEE per year (minimum rental period of six months) $25 5 x 3 x 22 $30 5 x 4 x 22 $36 5 x 5 x 22 $60 5 x 6 x 22 $78 10 x 2 x 22 $35 10 x 3 x 22 $60 10 x 4 x 22 $90 10 x 5 x 22 $108 10 x 6 x 22 $115 10 x 10 x 22 $200 10 x 15 x 22 $295 10 x 16 x 22 $330 15 x 12 x 22 $350 15 x 15 x 22 $460 32 x 12 x 22 $715 LOCK AND KEY Replacement $100 4

Credit Products CREDIT CARDS Credit Cards: Butterfield / Butterfield / Butterfield / British MasterCard Butterfield AAdvantage AAdvantage AAdvantage Airways Standard Line Standard Gold MasterCard Platinum Visa or Visa Secured and MasterCard MasterCard Platinum Classic Unsecured Minimum line of credit $1,000 $5,000 $10,000 $5,000 $500 $10,000 Rewards One American One American One American One Avios NA NA Airlines AAdvantage Airlines AAdvantage Airlines AAdvantage for each mile for each mile for each mile for each dollar spent dollar spent dollar spent dollar spent Two Avios for each dollar spent on British Airways purchases Annual fee $75 for primary card, $115 for primary card, $150 for primary card, $150 for $40 for $20 per month $37.50 for $57.50 for $75 for primary card, primary card, for primary card, supplementary card supplementary card supplementary card $75 for $20 for $5 per month for supplementary supplementary supplementary card card card Over-limit fee $35 $35 $35 $35 $35 $35 (per transaction) Card replacement fee $35 $35 $35 $35 $35 $35 Rush card fee $20 $20 $20 $20 $20 $20 Late payment fee $40 $40 $40 $40 $40 $40 (per month) Non-sufficient funds $40 $40 $40 $40 $40 $40 (NSF) handling fee Credit limit increase No charge No charge No charge No charge No charge NA Temporary credit $35 $35 $35 $35 $35 NA limit increase Cash advance charge 2.75% of transaction 2% of transaction 1.50% of transaction 1.50% of 2.75% of NA ($5 minimum) transaction transaction Research fee or any or any or any part thereof part thereof part thereof or any part or any part or any part thereof thereof thereof Disputes/enquiries $15 $15 $15 $15 $15 $15 initiated by cardholder where charge is proven to be correct Annual interest rate 19.75% 19.75% 19.75% 19.75% 18.25% Secured Base + 2% - Base + 2% Unsecured (secured) - Base + 6% Minimum payment 4.50% or 4.50% or 4.50% or 4.50% or 4.50% or Secured 2.75% of - your 2.75% of your minimum minimum minimum minimum minimum balance, blance, minimum $10 of $10 of $10 of $10 of $10 of $10 Unsecured minimum of - outstanding interest $10 (secured) amount Credit Card Auto-pay $3.00 monthly $3.00 monthly $3.00 monthly $3.00 monthly $3.00 monthly $3.00 monthly Minimum transaction NA NA NA NA NA $250 amount Per item handling fee under minimum NA NA NA NA NA $10 amount ($250) Request for reports not NA NA NA NA NA $10 included in package Replacement statement $7.50 each $7.50 each $7.50 each $7.50 each $7.50 each $7.50 each Replacement sales draft $20 $20 $20 $20 $20 $20 * Miles and Avios will not be awarded for cash advances, balance transfers, finance charges or fees. 5

Credit Products LOANS Loans Consumer Loans Education (local or overseas) Debt Consolidation Administration fee 1% of loan ($200 minimum) 1% of loan ($200 minimum) 1% of loan ($200 minimum) Late payment fee $35 $35 $35 MORTGAGES Mortgages First Legal Mortgage Second Mortgage Home Equity (deed of further charge) Administration fee 1% of mortgage 1% of addition to current mortgage 1% of addition to current ($2,500 minimum) ($500 minimum) mortgage ($500 minimum) Appraisal fee $375 $375 $375 Inspection fee $275 $275 $275 Late payment fee $35 $35 $35 Outstanding insurance premium fee 10% of insurance premium 10% of insurance premium ($250 minimum) ($250 minimum) Butterfield Online Banking PROCESSING FEE Drafts and Manager s cheques $20 BMD/USD, $22 CAD, 13 GBP $2 each Own account transfer No charge $0.50 each Internal and Domestic transfers $0.25 each $0.50 each Bill and credit card payments No charge $0.50 each Bermuda dollar transfers (wires) from Butterfield account $5 BMD/USD, $6 CAD, 4 GBP each $2 each Foreign currency transfers (wires) from Butterfield account $15 BMD/USD, $17 CAD, 12 GBP each $2 each Replacement of lost RSA security token $35 Courier of RSA security token $50 ADDITIONAL FEE FOR FUTURE DATED TRANSACTIONS

Payment Products BANK DRAFTS / MANAGER S CHEQUES Purchase of Bank drafts Purchase of Manager s cheques Copies of drafts / cheques Stop payments $75 BMD/USD/CAD, 47 GBP each (Seniors $20 BMD/USD, $22 CAD, 13 GBP) $50 BMD/USD/CAD, 32 GBP each (Seniors $20 BMD/USD/CAD, 13 GBP) $7.50 per item $20 plus $25 stamp duty on indemnity (stamp duty waived if draft in question is valued under $50 BMD or foreign currency equivalent) FOREIGN CURRENCY TRANSFERS (WIRES) Incoming transfers to Butterfield account Outgoing transfers from Butterfield account via Butterfield Online Banking Outgoing transfers from Butterfield account typed in the Bank s Request for Wire Transfer form Outgoing transfers from Butterfield account requested in-person or in-writing or using the Bank s Request for Wire Transfer form without typed instructions Same day turnaround (funds coming in and going out in same day) $6 BMD/USD, $0 CAD*, 4 GBP each $15 BMD/USD, $17 CAD, 12 GBP each $75 BMD/USD/CAD, 47 GBP each (Seniors $40 BMD/USD, $42 CAD, 25 GBP) $100 BMD/USD/CAD, 65 GBP each $500 BMD/USD, $660 CAD, 330 GBP each BERMUDA DOLLAR TRANSFERS (WIRES) Incoming transfers from a local bank to Butterfield account Outgoing transfers from Butterfield account via Butterfield Online Banking Outgoing transfers from Butterfield account typed in the Bank s Request for Wire Transfer form Outgoing transfers from Butterfield account requested in-person or in-writing or using the Bank s Request for Wire Transfer form without typed instructions $6 BMD/USD, $7 CAD, 4 GBP each $5 BMD/USD, $6 CAD, 4 GBP each $50 BMD/USD/CAD, 32 GBP each $100 BMD/USD/CAD, 65 GBP each STANDING ORDERS Set up fee $5 Amendment fee $5 each Transfers to Butterfield accounts $2 each Transfers to accounts at other local banks $3 each Commission on money transfers and drafts $7.50 each Insufficient funds fee (3 attempts will be made) $5 per attempt FOREIGN EXCHANGE & CURRENCY HANDLING CHARGES Exchange of funds Disbursement of USD notes $5,000 or more Disbursement of CAD or GBP notes $1,500 CAD/ 500 GBP or more Prevailing rate of exchange as listed on the Bank s Daily Rate board 1% of total amount (subject to availability) 1% of total amount (subject to availability) Disbursement of notes in all other foreign currencies $1,000 BMD equivalent or more 1% of total amount (subject to availability) Purchases of foreign currency with Bermuda dollars will be subject to the Bermuda Government s Foreign Currency Purchase Tax of 1% and Butterfield s Daily Foreign Exchange Rates. All dollar figures in BMD currency unless otherwise noted. All fees are subject to change without prior notice. Last updated: 9 January 2014 7 *Incoming CAD wire from a Canadian bank: CAD $15 (fee will be deducted by correspondent bank, reducing total CAD received). Incoming CAD wire from a non-canadian bank (routed through Canada): CAD $20 (fee will be deducted by correspondent bank from total CAD received.

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