University of Wisconsin Oshkosh College of Business Administration BUS319: Introduction to Enterprise Resource Planning Fall 2013 Syllabus Instructor: Class Meeting: Office Hours: John M. Muraski MS, MBA, PMP Office: SAGE 2444 Phone: 920-424- 3139 Email: muraskij@uwosh.edu (Preferred Method) Twitter: johnmuraski Section 01: 1:20pm 2:50pm Tuesday & Thursday Sage 2235 Tuesday & Thursday 10:45 11:15 and 12:30 1:00pm Wednesday office by Arrangement. Google Hangout / Phone by appointment. Text: 1. Enterprise Systems for Management, 2 nd Edition by Motiwalla and Thompson. Pearson. 2012. 2. Essentials of Business Processes and Information Systems by Magal and Word. Wiley. 2009. 3. Student SAP Course Manual Available in the University Bookstore 4. Additional material will be made available on D2L. 1. COURSE OVERVIEW Through hands- on interaction with an Enterprise Resource Planning (ERP) system, case studies, and guest speakers, students will understand the software selection process, business process impacts, ERP benefits, and total costs of ownership for selecting and implementing an ERP system. In addition, students will use the system to gain a basic understanding of key ERP modules. There is also a significant technology component to this class. As UW Oshkosh is a member of the SAP University Alliance, you, as a student, have the opportunity to receive training on SAP. SAP is the market leader in ERP software. Knowledge you obtain in this class will give you a competitive advantage in the marketplace as SAP is used by thousands of companies worldwide. Experience with ERP and specific SAP hands- on training is highly sought after by recruiters. Page 1
2. COURSE OBJECTIVES Students will learn to: A. Summarize the history of ERP software and how it has evolved to support and enable business process. B. Illustrate the selection of Enterprise System and the build vs. Best of Breed options available. C. Identify the Total Cost of Ownership and the overall costs and benefits of an Enterprise System. D. Explain the organization and business process impacts of implementing an Enterprise System. E. Differentiate the core business modules of the ERP Software, including navigation and basic functionality of each module. These include: supply chain management, marketing and customer relationship management, accounting, and human resources. F. Summarize how enterprise systems integrate business functional areas into an enterprise- wide information system through analysis and business process modeling. 3. Policies A. Schedule / Syllabus Change As your instructor, I retain the right to make changes to the schedule or syllabus based on the timeline of the class, feedback from learners and / or logistical issues and will inform you as soon as a change is made. B. Academic Misconduct: Academic misconduct will not be tolerated. All suspected incidents of academic misconduct would be considered using the university s Student Discipline Code, Chapter 14. As such, if I conclude that academic misconduct has occurred, I will proceed to impose a disciplinary sanction. Academic misconduct includes, but is not limited to, the following examples: Submitting work as one s own when all or a part of the work is that of another individual (i.e. plagiarism). One way to think of academic writing is that it generally asks you to effectively use what you have learned, while also giving credit to the specific place where it was learned. Whether from a book, magazine, or web site, you must properly cite (i.e. give credit) for the material that was considered and used when you prepared your writing. Utilizing work that has been prepared for another course or for another purpose, and submitting that work to fulfill an assignment in this course Cheating on a quiz or an exam Collaborating with others on assigned individual work Tampering with the work of another individual Page 2
C. Electronic Devices The use of laptops during class for purposes of note taking (and only note- taking) is permissible. However, use of the internet and/or the university s intranet/email during class hours is strictly prohibited. In addition, all electronic mobile devices (e.g. cell phones, PDA s, etc.) must be silenced during class. D. Note Taking / Classroom Material You are responsible for taking notes during class. 4. Students with Disabilities University of Wisconsin Oshkosh is committed to providing reasonable accommodation for students with disabilities. Please contact the Disability Services [Dean of Students Office, 125 Dempsey Hall, 424-3100 (Voice), 424-1319 (TTY)] for the University's accommodation request form and documentation requirements or visit their website at http://www.uwosh.edu/dean/disabilities.htm. Information related to an individual s accommodation request and/or arrangements will be confidential and will be shared with relevant University personnel or offices on a need to know basis. 5. Grading / Assessment Assessment Area Points Percent Business Process Assignment (2) 100 20% SAP Lab Assignments (5 Highest) 75 15% Quizzes (5 Highest) 75 15% Attendance / Participation 50 10% Midterm Exam 100 20% Final Exam 100 20% Total Points: 500 6. Grading Scale Grade Percentage Points A 93.0 100.0 465-500 A- 90.0 92.99 450-464.9 B+ 87.0 89.99 435-449.5 B 83.0 86.99 415 434.9 B- 80.0 82.99 400 414.9 C+ 77.0 79.99 385 399.9 C 73.0 76.99 365 384.9 C- 70.0 72.99 350 364.9 D+ 67.0 69.99 335 349.9 D 63.0 66.99 315 334.9 D- 60.0 62.99 300 314.9 F 00. 0 59.99 0 299.9 Page 3
7. Learning Components See D2L for objectives and specific deliverable for each of these assessments. A. Business Process Assignments (100 Points) Two team based assignments that work with the manual procurement and fulfillment processes will be completed during the class. Each activity will be worth 50 Points. B. SAP Lab Assignments (75 Points) A major portion of this class will include an applied approach to learning SAP. We will do this using the Global Bike Case Study. This hands- on lab case simulates the business processes of a fictional bicycle company. The case study is broken into six sections (each worth 15 points): Sales & Distribution (SD) Materials Management (MM) Production Planning & Execution (PP) Financial Accounting (FI) Controlling (CO) Human Capital Management (HCM) Each section includes approximately 20 exercises that take students through the various documents and information flow for that business process. While completing these exercises students will become familiar with some of the different SAP transactions (applications). Students will answer questions and then submit it for a grade on the designated due date. A portion of the quizzes and exams will include questions from the Global Bike Case labs. You may drop your lowest SAP Assignment grade. Incomplete work will receive 50% late and 0% after 5 days. Failure to complete a SAP Assignment will result in dropping your missed SAP Assignment AND your highest SAP Assignment. C. Quizzes (75 Points) Be prepared for regular quizzes. These quizzes will be online and will cover any assigned reading material or topics discussed in class. You may drop your lowest quiz grade. Failure to complete a quiz will result in dropping your missed quiz AND your highest quiz. If you miss the quiz, the make up quiz will be long answer essay that must be completed within 3 days of the missed quiz. D. Attendance / Participation (50 Points) Students are expected to attend class and actively participate in the discussions and case study sessions. In addition, you are part of a team for two assignments and your full engagement in this team is critical to the project and your learning. Page 4
E. Midterm Exam (100 Points) & F. Final Exam (100 Points) In addition to material covered in the text, these exams will also test your knowledge of information included in labs and lecture. Preparing for Examinations: Attend class, read the chapters, and complete the lab exercises. Two exams will be given. Each exam will include multiple choice and short answer questions. Any topic discussed in class, assigned or recommended for study outside of class work will be covered by each exam. 8. Schedule (Subject to Change) Date Topic Reading Due Assignment Due 9/5 Lecture: Introductions & Class Overview 9/10 9/12 Lecture: Introduction to ERP, Organizations, Business Process, and IS For Management Magal 1 Motiwalla 1 9/17 Lecture: Systems Integration Motiwalla 2 9/19 SAP: SAP Overview & Navigation Course All Field Trip Paperwork Due! 9/24 Lecture: Enterprise Systems Magal 2 Quiz #1 (9/10 9/19) 9/26 Field Trip to Bemis 10/1 10/3 Lecture: Enterprise Systems Architecture and Guest Speaker on Enterprise Systems Architecture or Case Study Motiwalla 3 10/8 Lecture: Procurement Lecture Magal 3 Quiz #2 (9/24 10/3) 10/10 SAP: Procurement Team Assignment 10/15 SAP: Introduction to GBI and Material Management (MM) Exercise Workbook GBI Background 10/17 SAP: MM Exercise Study (Cont) and MM Case Study SAP Due (MM) Procurement Team Assignment Due 10/22 Case Study Discussion Quiz #3 (10/8 10/17) 10/24 Midterm Exam Midterm Exam Page 5
10/29 Lecture: Fulfillment Lecture Magal 4 10/31 SAP: Fulfillment Team Assignment 11/5 SAP: Sales and Distribution (SD) Exercise 11/7 SAP: SD Exercise (Continued) and SD Case Study SAP Due (SD) Fulfillment Team Assignment Due 11/12 Lecture: Production Lecture Magal 5 Quiz #4 (10/29 11/7) 11/14 SAP: Production Planning (PP) Exercise and Case Study SAP Due (PP) 11/19 Lecture: Development Life Cycle Motiwalla 4 Quiz #5 (11/12 11/14) 11/21 SAP: Financial Accounting (FI) Exercise and Case Study SAP Due (FI) 11/25 Lecture: Supply Chain and CRM Motiwalla 11 & 12 11/27 Thanksgiving Break No School 11/27 12/1 12/3 SAP: Controlling (CO) Exercise Quiz #6 (11/21 11/25) SAP Due (CO) 12/5 Lecture: Software Selection and Integrated Processes Magal 6 and Motiwalla 6 12/10 SAP: Human Capital Management (HCM) Exercise SAP Due (HCM) 12/12 Final Exam Final Exam Page 6