Eligible Hospital (EH) Onboarding Approach for the Meaningful Use (MU) Incentive Program

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Eligible Hospital (EH) Onboarding Approach for the Meaningful Use (MU) Incentive Program Promise Nkwocha, MSc. RHCE New York City Department of Health and Mental Hygiene

INTRODUCTION New York City Department of Health and Mental Hygiene (DOHMH) jurisdiction covers five counties (i.e. New York, Kings, Queens, Bronx, & Richmond County) NYC Population is over 8,400,000 & ~4,000,000 people commute from neighboring counties [i.e. DOHMH serves ~12,000,000 people] o DOHMH currently has 6,650 employees Started collecting Syndromic Surveillance (SS) Emergency Department (ED) data in November 2001 o Required by Article 11 of the NYC Health Code (required variables are: Age, Gender, Date and time of visit, Zip Code, Chief complaint, Diagnosis/Diagnosis code, Discharge Disposition, & A unique identification number) o Data Use Agreement with each ED Facility o Started sending to BioSense2.0 in December 2013

INTRODUCTION CONTINUED 51 out of 53 ED sites submit syndromic surveillance data to DOHMH either via flat-file or HL7 standard o About 13,000 ED visits daily (231,594 visits were received in December 2014 via the HL7 feed) This presentation will focus on the technical approach used to onboard EHs

ED DATA ACTION FLOW PATIENT PATIENT VISITS ED UNIT ED DATA SENDER SENDS SYNDROMIC DATA DATA RECEIVER (DOHMH) SENDS PATIENT VISIT LEVEL SYNDROMIC DATA

Start RECEIVED ED REGISTRATION OF INTENT FROM NYS ONBOARDING PROCESS COMMUNICATION APPROACH CERTIFICATION PROCESS SENDS INITIAL ACK. TO ED SENDS ED INVITATION TO TEST (1 st /2 nd ) ED ACCEPTS INVITATION? Yes CONDUCT PROCESS OVERVIEW CONDUCT TECHNICAL SPEC REVIEW TESTING & MESSAGE VALIDATIONS No ED responds to notice No HAS 30 Days PASSED AFTER 2 nd INVITATION? PARALLEL DATA SUBMISSION BEGINS No ANY ISSUE FOUND? PRE-PROD. DEPLOYMENT Yes No response Request for Action * Yes ANY ISSUE FOUND? Yes No REPORT ED FOR NON-RESPONSIVE TO NYS DOH ON-GOING PRODUCTION LEVEL DATA SUBMISSION ON-GOING DATA MAINTENANCE * ED are required to respond to any Request for Action notice within 60 days

CERTIFICATION PROCESS Process Overview o DOHMH SS team explains the entire certification process to the EH s MU Director/Coordinator (Conference call is highly recommended) Technical Spec Review o PHIN & DOHMH Message guide review ADT_01 & ADT_03 Message Structure Required Message Types: A01, A04, A08 & A03 o DOHMH data element review per Article 11 of the NYC Health Code o Data Transmission protocol: current transport application is the Universal Public Health Node (UPHN) o Message Profile, Validation process, and Date Element Report o Weekly, Bi-weekly conference call is recommended

CERTIFICATION PROCESS CONTINUED HL7 Message Testing & Validation o Message Type Level Data Validation o Visit Level Required Data Elements Validation Pre-Production Deployment o EH sends production level ED data to DOHMH staging environment. This usually last for 3 to 7 days Parallel Data Submission o EH transmits ED data using their certified EHR (HL7 2.5.1) feed every 6 hours and Legacy (flat-file) feed every 24 hours this could last anywhere from 30 days to 90 days depending on EH s/ vendor and the quality of the new feed o DOHMH performs data analysis based on timeliness, completeness and data quality

PRODUCTION LEVEL DATA SUBMISSION DOHMH provides ED site with parallel submission QA report o Completeness of key variables such as chief complaint, age, gender, zip code, discharge dispositions, ICD-9/ICD-10, discharge date time, vital signs, etc. o 1-to-1 data match between HL7 feed vs Legacy feed o Data Accuracy/Discrepancies of overall syndrome counts o Submission Timeliness DOHMH notifies hospital team to discontinue the submissions via legacy feed Hospital submits all ED data via HL7 2.5.1 format Maintenance o ED sites provides contact information of key staffs for on-going monitoring and maintenance

KEY DEFINITIONS R Required, must always be populated by the Sender, and if not present, message will be rejected RE Required, but may be empty (no value). If the Sender has data, it must be sent. The element may be missing from the message, but must be sent by sending application if the relevant data is available. O Optional, highly recommended to populate data if available, but message will be accepted if empty. A required field in an RE/O segment means that if the segment is present, the required fields/ components/sub- components within that segment must be populated.

ADT_01 MESSAGE STRUCTURE SIMPLE MESSAGE STRUCTURE: A01, A04, AND A08 SEG NAME DESCRIPTION USAGE CARDINALITY MSH Message Header Information explaining how to parse and process the message Information includes identification of message delimiters, sender, receiver, message type, timestamp, etc. R [1..1] EVN Event Type Trigger event information for receiving application R [1..1] PID Patient Identification Patient identifying and demographic information R [1..1] PV1 Patient Visit Information related to this visit at this facility including the nature of the visit, critical timing information and a unique visit identifier. R [1..1] [PV2] {OBX} [{DG1}] Patient Visit Additional Information Observation / Result Diagnosis Admit Reason information. RE [0..1] Information regarding the age, temperature, and other information R [1..*] Admitting Diagnosis and, optionally, Working and Final Diagnosis information RE [0..*] [{PR1}] Procedures Information relative to various types of procedures performed O [0..*] [{IN1}] Insurance Information about insurance policy coverage information RE [0..*]

ADT_03 MESSAGE STRUCTURE SIMPLE MESSAGE STRUCTURE: A01, A04, AND A08 SEG NAME DESCRIPTION USAGE CARDINALITY MSH Message Header Information explaining how to parse and process the message Information includes identification of message delimiters, sender, receiver, message type, timestamp, etc. R [1..1] EVN Event Type Trigger event information for receiving application R [1..1] PID Patient Identification Patient identifying and demographic information R [1..1] PV1 [PV2] Patient Visit Patient Visit Additional Information Information related to this visit at this facility including the nature of the visit, critical timing information and a unique visit identifier. R [1..1] Admit Reason information. RE [0..1] [{DG1}] {OBX} Diagnosis Observation / Result Admitting Diagnosis and, optionally, Working and Final Diagnosis information Information regarding the age, temperature, and other information RE [0..*] R [1..*] [{PR1}] Procedures Information relative to various types of procedures performed O [0..*] [{IN1}] Insurance Information about insurance policy coverage information RE [0..*]

DOHMH-REQUIRED DATA ELEMENTS Data Element Segment Position Description Hospital Name EVN 7.1 Full name of the facility where ED data originates Hospital NPI EVN 7.2 National provider Identifier for the ED facility or main hospital Unique Patient Identifier PID 3.1 Alphanumeric digits that uniquely identify a patient with the facility Patient s DOB PID 7 Patient s date of birth Gender PID 8 Administrative Sex Patient s Race PID 10 Patient s Current Address Zip code PID 11.5 Patient s Ethnic Group PID 22 Patient Birth Place PID 23 This is an optional data element DateTime of Death PID 29 Patient Death Indicator PID 30 Admit Source Code PV1 14 http://phinvads.cdc.gov/vads/viewvalueset.action?id=09d34bb C-617F-DD11-B38D-00188B398520# Visit Number PV1 19 Discharge Disposition PV1 36 Admission Date/ Date Time of PV1 Visit 44 Admission Date Discharge Date/Time PV1 45

DOHMH-REQUIRED DATA ELEMENTS CONTINUED Data Element Segment Position Description Admit Reason PV2 3 Chief Complaint OBX 5 Age OBX 5 Patient s Vital Sign measurements OBX 5 i.e. Temperature, BP etc Diagnoses ICD-9/ICD-10 Code DG1 3.1 Diagnoses Text DG1 3.2 Diagnoses DateTime DG1 5 Diagnoses Type DG1 6 Use literal values: A for Admitting diagnosis, W for Working diagnosis or F for Final diagnosis Insurance Plan ID IN1 2 Insurance Company ID IN1 3 Insurance Plan type IN1 15 e.g. Self-pay, Private, HMO, Medicaid etc.

DOHMH SAMPLE GUIDE MESSAGE HEADER SEGMENT (MSH) (see page 33; Table 3-6A PHIN Messaging Guide for SS Release 1.1; August 20012) Required Header Field Separator 1 Char 1 [1..1] R R R R Default Value (ASCII 124). Encoding Characters 2 String 4 [1..1] R R R R Default Values ^~\& (ASCII 94,126, 92, and 38). Sending Application 3 String 50 [1..1] R R R R Sending Facility 4 String 200 [1..1] R R R R Field that uniquely identifies the facility associated with the application that sends the message Sending Facility Namespace ID 4.1 String 160 [1..1] R R R R Full Name of the Sending Facility Universal ID 4.2 String 20 [1..1] R R R R 'National Provider ID of the Sending Facility Universal ID Type 4.3 String 20 [1..1] R R R R NPI Receiving Application 5 String 50 [1..1] R R R R Value-=HL7SERV Receiving Facility 6 String 200 [1..1] R R R R Value= NYC DOHMH Date/Time of Message 7 Date Time 14 [1..1] R R R R Format = YYYYMMDDHHMMSS Security 8 Unsupported Message Type 9 String 15 [1..1] R R R R All messages will be Admit-Discharge-Transfer (ADT) message types. Values are: Inpatient Admission = ADT^A01^ADT_A01, ED Registration = ADT^A04^ADT_A01, Update(s) = ADT^A08^ADT_A01, or End Visit/ Discharge = ADT^A03^ADT_A03 Message Code 9.1 String 3 [1..1] R R R R Literal Value ADT Trigger Event 9.2 String 3 [1..1] R R R R One of the following literal values: A01, A03, A04, or A08 Message Structure 9.3 String 7 [1..1] R R R R Trigger events A01, A04, & A08 share the same ADT_A01 Message Structure One of the following literal values: ADT_A01 or ADT_A03 Message Control ID 10 String 50 [1..1] R R R R This field is a number or other identifier that uniquely identifies the message; prefix with event facility abbreviation. Processing ID 11 Char 1 [1..1] R R R R 'Values= P for Production, D for Debug/Testing or T for Training/Testing. Version ID 12 String 5 [1..1] R R R R 'Note: HL7 version number used to interpret format and content of the message. Acceptable Value =2.5.1 MHS-13 to Sequence Number : Alternate Character Set Handling Scheme 13 : 20 unsupported Message Profile Identifier 21 String 100 [0..1] O O O O

CURRENT ONBOARDING STATUS 49 ED sites currently registered Intent to pursue MU attestation o 7 Submitting Production Level Data o 23 Parallel Data Submission phase o 13 Testing & Validation phase o 6 pending responds to Invitation to Test 3 Pending Registration of Intent

End visit/discharge issues o Lack timely automatic discharge system o Delay in diagnosis ICD-9 coding process CHALLENGES Understanding Patient Walk-Out procedure for each ED site ED/Vendors inability to transmit ED-to-Inpatients / Inpatients-to-ED Transfers Visit Duplication Issues Affect: o ED baseline calculation o Daily visit counts o Chief complaint count o Other data elements count Poor ED action work-flow

LESSONS LEARNED Data Element Report has become essential for ED internal QA and audit process Parallel Comparison helped DOHMH determine an appropriate baseline for each ED site

REQUEST FROM ED/VENDOR To accept other ADT Messages Types, such as: o A02 Patient Transfer o A12 Cancel Transfer o A18 Merge Patient Info

ACKNOWLEDGMENTS o Afua Sanders Kim, Executive Director, Bureau of IT Informatics, DOHMH o Anne Burke, Chairperson BioSense Onboarding Workgroup o Laurel Boyd, CO-Chairperson BioSense Onboarding Workgroup o Brooke Evans Organizer

CONTACT INFORMATION Promise U. Nkwocha, MSc, RHCE Syndromic Surveillance Informatics Manager Bureau of IT Informatics NYC DOHMH Office: 1.347.396.2521 unkwocha@health.nyc.gov

QUESTIONS?