Retired International Call Charges The International Call s for the following retired plans can be found in this document: 1. Small Business Classic Standard International Call s 2. Small Business Classic International Bonus s 3. Small Business Freedom International Value s 1. Small Business Classic Standard International Call s These rates were released on February 27, 2014 and are valid for customers who remain on the Small Business Classic plan until they upgrade or cancel their plan or move to another provider. International direct-dialled calls are charged in 60 second increments at the per minute rates below. A call connection fee of 35 applies to each connected call. Mobile Termination Surcharge Calls to cellular wireless services (including some fixed network services which are treated as mobile termination) to those destinations marked with an asterisk (*) will incur a 40 per minute surcharge (charged in 60 second increments) in addition to the applicable standard per minute rate. Capped International Call s Calls to fixed line services to selected international destinations will be charged at the standard rates to a capped maximum charge (according to the destination) for of the call (including the call connection fee). Standard rates apply to all minutes of call duration thereafter. Note: Capped call rates do NOT apply to calls where the Mobile Termination Surcharge applies. 21.09.2015 Page 1 of 15
($) per minute Afghanistan 2.42 Albania 1.21 Algeria 2.39 American Samoa 2.10 Andorra 0.83 Angola 1.82 Anguilla 1.82 Antarctica 3.30 Antigua & Barbuda 1.43 Argentina* 1.10 Armenia 1.49 Aruba 1.43 Ascension Island 2.20 Austria* 0.55 8.99 Azerbaijan 1.43 Bahamas, Commonwealth of the 0.92 Bahrain 1.46 Bangladesh* 1.38 29.99 Barbados 1.49 Belarus 1.21 Belgium* 0.55 8.99 Belize 2.80 Benin 1.94 Bermuda 1.21 Bhutan 2.06 Bolivia 1.49 Bosnia & Herzegovina* 0.99 Botswana 1.71 Brazil* 1.10 Brunei Darussalam, Negara 1.08 Bulgaria 1.21 Burkina Faso 1.82 Burundi 1.82 Cambodia* 1.71 Cameroon 2.39 Canada 0.18 2.99 Cape Verde 1.82 Cayman Islands 1.43 Central African Republic 2.04 Chad 2.39 Chile* 0.85 China*, Peoples Republic of 0.18 3.49 Columbia 1.20 Comoros 2.70 Congo, Democratic Republic of the 1.87 21.09.2015 Page 2 of 15
($) per minute Congo, Republic of the 1.87 Cook Islands 3.52 Costa Rica 1.21 Cote d'ivoire 1.81 Croatia* 0.88 Cuba 4.10 Cyprus*, Republic of 0.82 Cyprus (Turkish Cypriot Administered Area)* 0.82 Czech Republic* 0.88 Denmark* 0.55 8.99 Diego Garcia (British Indian Ocean Territory) 3.40 Djibouti 2.39 Dominica 3.20 Dominican Republic 0.88 East Timor (Democratic Republic of Timor- 7.70 Leste) Ecuador 1.36 Egypt* 1.32 El Salvador 1.40 Equatorial Guinea 2.04 Eritrea 2.39 Estonia* 1.10 Ethiopia 2.39 Falkland Islands (Islas Malvinas) 2.80 Faroe Islands 2.05 Fiji Islands* 1.30 Finland* 0.66 France* 0.40 3.49 French Guiana (Department of Guiana) 1.49 French Polynesia 1.43 Gabon 1.93 Gambia, Republic of The 1.93 Georgia 1.54 Germany* 0.40 3.49 Ghana 1.52 Gibraltar 1.21 Greece* 0.18 3.49 Greenland 2.10 Grenada 2.80 Guadeloupe 1.21 Guam 0.77 Guantanamo Bay, US Naval Base at 3.00 Guatemala 1.49 Guinea 1.98 Guinea-Bissau 3.52 21.09.2015 Page 3 of 15
($) per minute Guyana 1.60 Haiti 1.54 Honduras 1.52 Hong Kong* Special Administrative Region 0.18 2.99 (PRC) Hungary* 0.61 11.99 Iceland* 0.97 India* 1.10 23.99 Indonesia* 0.94 14.99 Iran* 1.49 Iraq 2.73 Ireland*, Republic of 0.18 2.99 Israel* 0.49 8.99 Italy* 0.18 3.49 Jamaica 1.43 Japan* 0.40 3.49 Jordan* 1.36 Kazakhstan 1.60 Kenya* 1.54 Kiribati* 2.80 Korea, Democratic People's Republic of 4.79 (Choson) Korea*, Republic of (Han'guk) 0.50 8.99 Kuwait 1.49 Kyrgyzstan 1.60 Laos 1.99 Latvia 1.10 Lebanon* 1.16 23.99 Lesotho 1.47 Liberia 2.39 Libya 1.65 Liechtenstein* 0.61 Lithuania* 1.16 Luxembourg* 0.72 Macau Special Administrative Region (PRC) 1.36 Macedonia*, The Former Yugoslav Republic 1.03 of Madagascar 1.98 Malawi 1.65 Malaysia* 0.60 8.99 Maldives 1.82 Mali 2.04 Malta* 0.99 Mariana Islands, Commonwealth of the Northern 2.80 21.09.2015 Page 4 of 15
($) per minute Marshall Islands 1.76 Martinique 1.43 Mauritania 1.98 Mauritius 1.43 Mayotte 1.67 Mexico 1.10 Micronesia 2.06 Moldova 1.52 Monaco 1.03 14.99 Mongolia 2.04 Montenegro* 1.03 Montserrat 1.86 Morocco* 2.39 Mozambique 1.71 Myanmar 2.06 Namibia 1.54 Nauru 2.80 Nepal 2.21 Netherlands*, The 0.50 3.49 Netherlands Antilles 1.16 New Caledonia 2.10 New Zealand* 0.18 2.99 Nicaragua 1.54 Niger 1.93 Nigeria* 1.43 Niue 5.40 Norfolk Island 3.90 Norway* 0.55 8.99 Oman 1.77 Pakistan* 1.60 Palestinian Autonomous Areas* 0.49 Palau 3.41 Panama 1.43 Papua New Guinea 3.73 Paraguay 1.36 Peru 1.43 Philippines*, Republic of the 0.77 11.99 Poland* 0.85 14.99 Portugal* 1.10 Puerto Rico 0.88 14.99 Qatar 1.82 Reunion 1.71 Romania* 1.36 Russian Federation* 1.10 19.49 Rwanda 1.71 21.09.2015 Page 5 of 15
($) per minute Samoa, Independent State of 1.10 San Marino 0.43 8.99 Sao Tome & Principe 3.50 Saudi Arabia* 1.60 Senegal 2.39 Serbia* 1.03 Seychelles 2.42 Sierra Leone 2.04 Singapore* 0.18 2.99 Slovak Republic* 0.75 Slovenia* 0.92 Solomon Islands* 5.00 Somalia 2.39 South Africa* 0.64 8.99 Spain* 0.61 8.99 Sri Lanka* 1.28 St Helena 2.80 St Kitts & Nevis 2.80 St Lucia 2.80 St Pierre & Miquelon 1.38 St Vincent & the Grenadines 2.80 Sudan 1.65 Suriname 1.43 Swaziland 1.54 Sweden* 0.49 8.99 Switzerland* 0.50 8.99 Syria 1.82 Taiwan* 0.73 8.99 Tajikistan 1.43 Tanzania 1.71 Thailand 0.83 11.99 Togo 1.93 Tokelau 5.40 Tonga 1.70 Trinidad & Tobago 3.00 Tunisia 1.21 Turkey* 0.77 Turkmenistan 1.43 Turks & Caicos Islands 1.86 Tuvalu 4.90 Uganda 1.71 Ukraine 1.10 United Arab Emirates* 1.20 United Kingdom* 0.18 2.99 United States of America 0.18 2.99 21.09.2015 Page 6 of 15
($) per minute Uruguay* 1.36 Uzbekistan 1.47 Vanuatu 2.70 Vatican City 0.43 5.99 Venezuela* 3.60 Vietnam* 2.21 34.99 Virgin Islands, British Overseas Teritory of 1.76 Virgin Islands, Territory of the United States 0.77 Wallis & Futuna Islands 3.80 Yemen 1.71 Zambia 1.71 Zimbabwe* 0.92 All rates correct as at May 28, 2009 but subject to change. All pricing is inclusive of GST. 21.09.2015 Page 7 of 15
2. Small Business Classic International Bonus s These rates were released on March 06, 2014 and are valid for customers who remain on the Small Business Classic International Bonus Option plan until they upgrade or cancel their plan or move to another provider. International Bonus Option For plans where the International Bonus Option is selected, a surcharge of $1.99 per month applies. International direct-dialled calls are charged in 60 second increments at the per minute rates below. The call connection fee of 35 applies to each connected call. Mobile Termination Surcharge Calls to cellular wireless services (including some fixed network services which are treated as mobile termination) to those destinations marked with an asterisk (*) will incur a 40 per minute surcharge (charged in 60 second increments) in addition to the standard per minute rate. Capped International Call s Calls to fixed line services to selected international destinations will be charged at the standard rates to a capped maximum charge (according to the destination) for of the call (including the call connection fee). Standard rates apply to all minutes of call duration thereafter. Note: Capped call rates do NOT apply to calls where the Mobile Termination Surcharge applies. ACN-2-ACN Calling to New Zealand Where your Small Business phone plan offers ACN-2-ACN Calling to New Zealand, calls to ACN fixed line services in New Zealand will be charged at the initial connection charge (according to your plan) for the first 60 minutes of the call. Standard rates apply to all minutes of call duration thereafter. Note: ACN-2-ACN Calling to New Zealand is limited to a maximum aggregate of 200 minutes of free ACN-2-ACN Calling per service, per month. All minutes of duration beyond the maximum aggregate allowance are charged at Standard s. 21.09.2015 Page 8 of 15
($) Per Minute Afghanistan 1.210 Albania 0.605 Algeria 1.195 American Samoa 1.050 Andorra 0.415 Angola 0.910 Anguilla 0.910 Antarctica 1.650 Antigua & Barbuda 0.715 Argentina* 0.550 Armenia 0.745 Aruba 0.715 Ascension Island 1.100 Austria* 0.275 5.99 Azerbaijan 0.715 Bahamas, Commonwealth of the 0.460 Bahrain 0.730 Bangladesh* 0.690 19.99 Barbados 0.745 Belarus 0.605 Belgium* 0.275 5.99 Belize 1.400 Benin 1.400 Bermuda 0.605 Bhutan 1.030 Bolivia 0.745 Bosnia & Herzegovina* 0.495 Botswana 0.855 Brazil* 0.550 Brunei Darussalam, Negara 0.540 Bulgaria 0.605 Burkina Faso 0.910 Burundi 0.910 Cambodia* 0.855 Cameroon 1.195 Canada 0.095 1.99 Cape Verde 0.910 Cayman Islands 0.715 Central African Republic 1.020 Chad 1.195 Chile* 0.425 China*, Peoples Republic of 0.090 2.49 Columbia 0.060 Comoros 1.350 Congo, Democratic Republic of the 0.935 21.09.2015 Page 9 of 15
($) Per Minute Congo, Republic of the 0.935 Cook Islands 1.760 Costa Rica 0.605 Cote d'ivoire 0.905 Croatia* 0.440 Cuba 2.050 Cyprus*, Republic of 0.410 Cyprus* (Turkish Cypriot Administered Area) 0.410 Czech Republic* 0.440 Denmark* 0.275 5.99 Diego Garcia (British Indian Ocean Territory) 1.700 Djibouti 1.195 Dominica 1.600 Dominican Republic 0.440 East Timor (Democratic Republic of Timor- 3.850 Leste) Ecuador 0.680 Egypt* 0.660 El Salvador 0.700 Equatorial Guinea 1.020 Eritrea 1.195 Estonia* 0.550 Ethiopia 1.195 Falkland Islands (Islas Malvinas) 1.400 Faroe Islands 1.025 Fiji Islands* 0.650 Finland* 0.330 France* 0.200 2.49 French Guiana (Department of Guiana) 0.745 French Polynesia 0.715 Gabon 0.965 Gambia, Republic of The 0.965 Georgia 0.770 Germany* 0.200 2.49 Ghana 0.760 Gibraltar 0.605 Greece* 0.090 2.49 Greenland 1.050 Grenada 1.400 Guadeloupe 0.605 Guam 0.385 Guantanamo Bay, US Naval Base at 1.500 Guatemala 0.745 Guinea 0.990 Guinea-Bissau 1.760 21.09.2015 Page 10 of 15
($) Per Minute Guyana 0.800 Haiti 0.770 Honduras 0.760 Hong Kong* Special Administrative Region 0.090 1.99 (PRC) Hungary* 0.305 7.99 Iceland* 0.485 India* 0.550 15.99 Indonesia* 0.470 9.99 Iran* 0.745 Iraq 1.365 Ireland*, Republic of 0.090 1.99 Israel* 0.245 5.99 Italy* 0.090 2.49 Jamaica 0.715 Japan* 02.00 2.49 Jordan* 0.680 Kazakhstan 0.800 Kenya* 0.770 Kiribati* 1.400 Korea, Democratic People's Republic of 2.395 (Choson) Korea*, Republic of (Han'guk) 0.250 5.99 Kuwait 0.745 Kyrgyzstan 0.800 Laos 0.995 Latvia 0.550 Lebanon* 0.580 15.99 Lesotho 0.735 Liberia 1.195 Libya 0.825 Liechtenstein* 0.305 Lithuania* 0.580 Luxembourg* 0.360 Macau Special Administrative Region (PRC) 0.680 Macedonia*, The Former Yugoslav Republic 0.515 of Madagascar 0.990 Malawi 0.825 Malaysia* 0.300 5.99 Maldives 0.910 Mali 1.020 Malta* 0.495 Mariana Islands, Commonwealth of the Northern 1.400 21.09.2015 Page 11 of 15
($) Per Minute Marshall Islands 0.880 Martinique 0.715 Mauritania 0.990 Mauritius 0.715 Mayotte 0.835 Mexico 0.550 Micronesia 1.030 Moldova 0.760 Monaco 0.515 11.99 Mongolia 1.020 Montenegro* 0.515 Montserrat 0.930 Morocco* 1.195 Mozambique 0.855 Myanmar 1.030 Namibia 0.770 Nauru 1.400 Nepal 1.105 Netherlands*, The 0.250 2.49 Netherlands Antilles 0.580 New Caledonia 1.050 New Zealand* 0.090 1.99 Nicaragua 0.770 Niger 0.965 Nigeria* 0.715 Niue 2.700 Norfolk Island 1.950 Norway* 0.275 5.99 Oman 0.885 Pakistan* 0.800 Palestinian Autonomous Areas* 0.245 Palau 1.705 Panama 0.715 Papua New Guinea 1.865 Paraguay 0.680 Peru 0.715 Philippines*, Republic of the 0.385 7.99 Poland* 0.425 9.99 Portugal* 0.550 Puerto Rico 0.440 9.99 Qatar 0.910 Reunion 0.855 Romania* 0.680 Russian Federation* 0.550 12.99 Rwanda 0.855 21.09.2015 Page 12 of 15
($) Per Minute Samoa, Independent State of 0.550 San Marino 0.215 5.99 Sao Tome & Principe 1.750 Saudi Arabia* 0.800 Senegal 1.195 Serbia* 0.515 Seychelles 1.210 Sierra Leone 1.020 Singapore* 0.090 1.99 Slovak Republic* 0.375 Slovenia* 0.460 Solomon Islands* 2.500 Somalia 1.195 South Africa* 0.320 5.99 Spain* 0.305 5.99 Sri Lanka* 0.640 St Helena 1.400 St Kitts & Nevis 1.400 St Lucia 1.400 St Pierre & Miquelon 0.690 St Vincent & the Grenadines 1.400 Sudan 0.825 Suriname 0.715 Swaziland 0.770 Sweden* 0.245 5.99 Switzerland* 0.250 5.99 Syria 0.910 Taiwan* 0.365 5.99 Tajikistan 0.715 Tanzania 0.855 Thailand 0.415 7.99 Togo 0.965 Tokelau 2.700 Tonga 0.850 Trinidad & Tobago 1.500 Tunisia 0.605 Turkey* 0.385 Turkmenistan 0.715 Turks & Caicos Islands 0.930 Tuvalu 2.450 Uganda 0.855 Ukraine 0.550 United Arab Emirates* 0.600 United Kingdom* 0.090 1.99 United States of America 0.090 1.99 21.09.2015 Page 13 of 15
($) Per Minute Uruguay* 0.680 Uzbekistan 0.735 Vanuatu 1.350 Vatican City 0.215 3.99 Venezuela* 1.800 Vietnam* 1.105 25.99 Virgin Islands, British Overseas Teritory of 0.880 Virgin Islands, Territory of the United States 0.385 Wallis & Futuna Islands 1.900 Yemen 0.855 Zambia 0.855 Zimbabwe* 0.460 All rates correct as at May 28, 2009 but subject to change. All pricing is inclusive of GST. 21.09.2015 Page 14 of 15
3. Small Business Freedom International Value s These rates were released on March 07, 2013 and are valid for customers who remain on the Small Business Freedom plan until they upgrade or cancel their plan or move to another provider. s are available on ACN's website www.acnpacific.com.au/home-phone-international/value-international-rates 21.09.2015 Page 15 of 15