VENDOR NAME: SBC SNET FEIN: SERVICE/PRODUCT NAME: Public Telephones : Semi-Public Telephones & Public

Transcription

1 DOIT MASTER AGREEMENT NUMBER: B DOIT APPROVAL DATE: 11/20/03 VENDOR NAME: SBC SNET FEIN: SERVICE/PRODUCT NAME: Public Telephones : Semi-Public Telephones & Public SERVICE/PRODUCT DESCRIPTION: SBC SNET s Coin Telephone set is the industry standard for public telephones. An exceptionally reliable, high security device, this set works well in adverse environments both indoor and outdoor. We use very high quality phones and enclosures installed in a manner that meets all local, state and federal requirements, including Americans with Disabilities Act (ADA) guidelines. These SMART sets are selfreporting to our Service Center enabling us to proactively maintain, repair, or collect from the device. The SBC SNET Coin Telephone permits emergency calls (911) as well as other selected calls, such as 611 and 811, without having the customer deposit a coin. This telephone is also equipped with an amplification device for the hearing impaired. SBC SNET Coin Telephone features include Exceptionally reliable and highly secure structure Tough armored handset cord with interior anchor cable Mar resistant finish Amplification button with 3 volume levels Hearing aid compatible handset dial tone Universal, easy-to-read instructions SBC SNET public telephone service offers our customers the features and functions they have become accustomed to finding. Our telephones allow the following calls, which customers may dial direct or use 1+ or 0+ dialing: Local IntraLATA Long Distance Directory Assistance Collect Third-number Billing Operator assisted International Direct Dial Long Distance Along with quality service, we also offer commissions on all interlata and intralata revenues. We pay commissions on gross revenue without deducting line charges, repair charges, or uncollectibles. SNET will be your single point of contact for all of your pay phone needs. We will coordinate all site surveys, installations, service issues, and commission payments. We will issue monthly commission checks and management reports that clearly define the month s activities line by line. 1 of 2 updated by SNET 10/31/2003

2 SERVICE LEVELS: Installation Intervals Less than 10 phones = 5 business days 10 or more phones = Individual Case Basis Routine Repair Intervals Response time = Less than 1 hour Repair Resolution time = 24 hours or less Repair Service Level Definitions: Repair Response is the time elapsed between when SNET receives a report of a problem or otherwise becomes aware of a problem, and the time that SNET responds to the end user or other designated contact to verify the problem. Repair Resolution Time means the elapsed time between when the State notifies SNET of a problem, and the time that SNET restores service and such service is acceptable to the State. SERVICE AVAILABILITY/LIMITATIONS: SERVICE AVAILABILITY See Service Availability spreadsheet. 2 of 2 updated by SNET 10/31/2003

3 MASTER AGREEMENT NUMBER: B DOIT APPROVAL DATE: 11/20/2003 SERVICE NAME: Activity Public Telephones: Semi-Public Telephones & Public Add 10/31/03 11/20/03 1 Public Phone Commission on Local Calls per payphone w daily revenue >$2.00 $0.00 $ % Add 10/31/03 11/20/03 2 Public Phone Commission on Intrastate Calls per payphone w daily revenue >$2.00 $0.00 $ % Add 10/31/03 11/20/03 3 Public Phone Commission on Interstate Calls per payphone for all revenue on non sent paid $0.00 $ % Add 10/31/03 11/20/03 4 1SP Semi Public Phone- 2 way per phone $ $ $41.00 Add 10/31/03 11/20/ Semi Public Phone- 1way per phone $ $ $41.00 Add 10/31/03 11/20/03 6 9ZR Semi Public Phone Federal Subsriber Line charge per phone line $0.00 $0.00 $6.88 Add 10/31/03 11/20/03 7 Local/ Intrastate Toll 0-10 miles 1st minute $0.39 $0.39 $0.00 Add 10/31/03 11/20/03 8 Local/ Intrastate Toll 0-10 miles additional min per min $0.14 $0.14 $0.00 Add 10/31/03 11/20/03 9 Local/ Intrastate Toll miles 1st minute $0.41 $0.41 $0.00 Add 10/31/03 11/20/03 10 Local/ Intrastate Toll miles additional min per min $0.16 $0.16 $0.00 Add 10/31/03 11/20/03 11 Local/ Intrastate Toll miles 1st minute $0.43 $0.43 $0.00 Add 10/31/03 11/20/03 12 Local/ Intrastate Toll miles additional min per min $0.18 $0.18 $0.00 Add 10/31/03 11/20/03 13 Local/ Intrastate Toll miles 1st minute $0.47 $0.47 $0.00 Add 10/31/03 11/20/03 14 Local/ Intrastate Toll miles additional min per min $0.22 $0.22 $0.00 Add 10/31/03 11/20/03 15 Local/Intrastate Toll miles 1st minute $0.50 $0.50 $0.00 Add 10/31/03 11/20/03 16 Local/ Intrastate Toll miles additional min per min $0.25 $0.25 $0.00 Add 10/31/03 11/20/03 17 Local/ Intrastate Toll surcharge per call $1.75 $1.75 $0.00 Add 10/31/03 11/20/03 18 Local/ Intrastate Toll payphone usuage surcharge per call $0.30 $0.30 $0.00 Add 10/31/03 11/20/03 19 Interstate Toll Rate per min $0.65 $0.65 $0.00 Add 10/31/03 11/20/03 20 Interstate Toll Surcharge per call $3.95 $3.95 $0.00 Add 10/31/03 11/20/03 21 Afghanistan** 1st minute $5.80 $5.80 $0.00 Add 10/31/03 11/20/03 22 Afghanistan** additional min per min $3.92 $3.92 $0.00 Add 10/31/03 11/20/03 23 Albania 1st minute $4.19 $4.19 $0.00 Add 10/31/03 11/20/03 24 Albania additional min per min $3.77 $3.77 $0.00 Add 10/31/03 11/20/03 25 Algeria** 1st minute $3.52 $3.52 $0.00 Add 10/31/03 11/20/03 26 Algeria** additional min per min $2.30 $2.30 $0.00 Add 10/31/03 11/20/03 27 American Samoa 1st minute $4.61 $4.61 $0.00 Add 10/31/03 11/20/03 28 American Samoa additional min per min $2.35 $2.35 $0.00 Add 10/31/03 11/20/03 29 Andorra 1st minute $1.94 $1.94 $0.00 Add 10/31/03 11/20/03 30 Andorra additional min per min $1.62 $1.62 $0.00 Add 10/31/03 11/20/03 31 Angola 1st minute $4.31 $4.31 $0.00 Add 10/31/03 11/20/03 32 Angola additional min per min $4.19 $4.19 $0.00 Add 10/31/03 11/20/03 33 Anguilla 1st minute $2.03 $2.03 $0.00 Add 10/31/03 11/20/03 34 Anguilla additional min per min $1.61 $1.61 $0.00 Add 10/31/03 11/20/03 35 Antarctica/Casey 1st minute $6.16 $6.16 $0.00 Add 10/31/03 11/20/03 36 Antarctica/Casey additional min per min $5.60 $5.60 $0.00 Add 10/31/03 11/20/03 37 Antigua 1st minute $2.06 $2.06 $0.00 Add 10/31/03 11/20/03 38 Antigua additional min per min $1.56 $1.56 $0.00 Add 10/31/03 11/20/03 39 Argentina** 1st minute $3.78 $3.78 $0.00 Add 10/31/03 11/20/03 40 Argentina** additional min per min $2.07 $2.07 $0.00 Add 10/31/03 11/20/03 41 Armenia 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/03 42 Armenia additional min per min $3.34 $3.34 $0.00 Add 10/31/03 11/20/03 43 Aruba 1st minute $1.84 $1.84 $0.00 Public Telephones Page 1 of 10 11/20/2003

4 Add 10/31/03 11/20/03 44 Aruba additional min per min $1.48 $1.48 $0.00 Add 10/31/03 11/20/03 45 Ascension Island 1st minute $3.19 $3.19 $0.00 Add 10/31/03 11/20/03 46 Ascension Island additional min per min $2.66 $2.66 $0.00 Add 10/31/03 11/20/03 47 Australia 1st minute $3.35 $3.35 $0.00 Add 10/31/03 11/20/03 48 Australia additional min per min $1.55 $1.55 $0.00 Add 10/31/03 11/20/03 49 Austria 1st minute $2.18 $2.18 $0.00 Add 10/31/03 11/20/03 50 Austria additional min per min $1.53 $1.53 $0.00 Add 10/31/03 11/20/03 51 Azerbaijan** 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/03 52 Azerbaijan** additional min per min $3.34 $3.34 $0.00 Add 10/31/03 11/20/03 53 Bahamas 1st minute $1.37 $1.37 $0.00 Add 10/31/03 11/20/03 54 Bahamas additional min per min $1.25 $1.25 $0.00 Add 10/31/03 11/20/03 55 Bahrain 1st minute $4.31 $4.31 $0.00 Add 10/31/03 11/20/03 56 Bahrain additional min per min $2.08 $2.08 $0.00 Add 10/31/03 11/20/03 57 Bangladesh** 1st minute $6.72 $6.72 $0.00 Add 10/31/03 11/20/03 58 Bangladesh** additional min per min $3.45 $3.45 $0.00 Add 10/31/03 11/20/03 59 Barbados 1st minute $2.07 $2.07 $0.00 Add 10/31/03 11/20/03 60 Barbados additional min per min $1.56 $1.56 $0.00 Add 10/31/03 11/20/03 61 Belarus** 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/03 62 Belarus** additional min per min $3.34 $3.34 $0.00 Add 10/31/03 11/20/03 63 Belgium 1st minute $2.21 $2.21 $0.00 Add 10/31/03 11/20/03 64 Belgium additional min per min $1.75 $1.75 $0.00 Add 10/31/03 11/20/03 65 Belize 1st minute $3.20 $3.20 $0.00 Add 10/31/03 11/20/03 66 Belize additional min per min $1.95 $1.95 $0.00 Add 10/31/03 11/20/03 67 Benin 1st minute $2.94 $2.94 $0.00 Add 10/31/03 11/20/03 68 Benin additional min per min $2.08 $2.08 $0.00 Add 10/31/03 11/20/03 69 Bermuda 1st minute $1.51 $1.51 $0.00 Add 10/31/03 11/20/03 70 Bermuda additional min per min $1.35 $1.35 $0.00 Add 10/31/03 11/20/03 71 Bhutan 1st minute $5.06 $5.06 $0.00 Add 10/31/03 11/20/03 72 Bhutan additional min per min $4.19 $4.19 $0.00 Add 10/31/03 11/20/03 73 Bolivia 1st minute $3.93 $3.93 $0.00 Add 10/31/03 11/20/03 74 Bolivia additional min per min $1.98 $1.98 $0.00 Add 10/31/03 11/20/03 75 Bosnia - Herzegovina** 1st minute $2.77 $2.77 $0.00 Add 10/31/03 11/20/03 76 Bosnia - Herzegovina** additional min per min $1.82 $1.82 $0.00 Add 10/31/03 11/20/03 77 Botswana 1st minute $3.07 $3.07 $0.00 Add 10/31/03 11/20/03 78 Botswana additional min per min $1.95 $1.95 $0.00 Add 10/31/03 11/20/03 79 Brazil** 1st minute $2.98 $2.98 $0.00 Add 10/31/03 11/20/03 80 Brazil** additional min per min $1.88 $1.88 $0.00 Add 10/31/03 11/20/03 81 British Virgin Islands 1st minute $1.84 $1.84 $0.00 Add 10/31/03 11/20/03 82 British Virgin Islands additional min per min $1.49 $1.49 $0.00 Add 10/31/03 11/20/03 83 Brunei 1st minute $4.67 $4.67 $0.00 Add 10/31/03 11/20/03 84 Brunei additional min per min $2.02 $2.02 $0.00 Add 10/31/03 11/20/03 85 Bulgaria 1st minute $2.65 $2.65 $0.00 Add 10/31/03 11/20/03 86 Bulgaria additional min per min $2.08 $2.08 $0.00 Add 10/31/03 11/20/03 87 Burkina Faso 1st minute $3.49 $3.49 $0.00 Add 10/31/03 11/20/03 88 Burkina Faso additional min per min $3.44 $3.44 $0.00 Add 10/31/03 11/20/03 89 Burundi 1st minute $4.19 $4.19 $0.00 Add 10/31/03 11/20/03 90 Burundi additional min per min $3.98 $3.98 $0.00 Add 10/31/03 11/20/03 91 Cambodia 1st minute $4.33 $4.33 $0.00 Public Telephones Page 2 of 10 11/20/2003

5 Add 10/31/03 11/20/03 92 Cambodia additional min per min $4.24 $4.24 $0.00 Add 10/31/03 11/20/03 93 Cameroon 1st minute $3.06 $3.06 $0.00 Add 10/31/03 11/20/03 94 Cameroon additional min per min $2.33 $2.33 $0.00 Add 10/31/03 11/20/03 95 Canada 1st minute $0.85 $0.85 $0.00 Add 10/31/03 11/20/03 96 Canada additional min per min $0.85 $0.85 $0.00 Add 10/31/03 11/20/03 97 Cape Verde 1st minute $3.34 $3.34 $0.00 Add 10/31/03 11/20/03 98 Cape Verde additional min per min $2.90 $2.90 $0.00 Add 10/31/03 11/20/03 99 Cayman Islands 1st minute $1.88 $1.88 $0.00 Add 10/31/03 11/20/ Cayman Islands additional min per min $1.58 $1.58 $0.00 Add 10/31/03 11/20/ Central Africa Republic 1st minute $4.08 $4.08 $0.00 Add 10/31/03 11/20/ Central Africa Republic additional min per min $3.98 $3.98 $0.00 Add 10/31/03 11/20/ Chad Republic 1st minute $4.69 $4.69 $0.00 Add 10/31/03 11/20/ Chad Republic additional min per min $4.19 $4.19 $0.00 Add 10/31/03 11/20/ Chile 1st minute $3.11 $3.11 $0.00 Add 10/31/03 11/20/ Chile additional min per min $1.55 $1.55 $0.00 Add 10/31/03 11/20/ China 1st minute $6.87 $6.87 $0.00 Add 10/31/03 11/20/ China additional min per min $2.40 $2.40 $0.00 Add 10/31/03 11/20/ Christmas Islands 1st minute $6.16 $6.16 $0.00 Add 10/31/03 11/20/ Christmas Islands additional min per min $5.60 $5.60 $0.00 Add 10/31/03 11/20/ Cocos Islands 1st minute $6.16 $6.16 $0.00 Add 10/31/03 11/20/ Cocos Islands additional min per min $5.60 $5.60 $0.00 Add 10/31/03 11/20/ Colombia** 1st minute $3.30 $3.30 $0.00 Add 10/31/03 11/20/ Colombia** additional min per min $1.93 $1.93 $0.00 Add 10/31/03 11/20/ Comoros 1st minute $4.31 $4.31 $0.00 Add 10/31/03 11/20/ Comoros additional min per min $4.19 $4.19 $0.00 Add 10/31/03 11/20/ Congo 1st minute $3.65 $3.65 $0.00 Add 10/31/03 11/20/ Congo additional min per min $3.56 $3.56 $0.00 Add 10/31/03 11/20/ Cook Islands 1st minute $5.28 $5.28 $0.00 Add 10/31/03 11/20/ Cook Islands additional min per min $4.19 $4.19 $0.00 Add 10/31/03 11/20/ Costa Rica 1st minute $3.31 $3.31 $0.00 Add 10/31/03 11/20/ Costa Rica additional min per min $1.66 $1.66 $0.00 Add 10/31/03 11/20/ Croatia** 1st minute $2.77 $2.77 $0.00 Add 10/31/03 11/20/ Croatia** additional min per min $1.82 $1.82 $0.00 Add 10/31/03 11/20/ Cuba** 1st minute $1.56 $1.56 $0.00 Add 10/31/03 11/20/ Cuba** additional min per min $1.56 $1.56 $0.00 Add 10/31/03 11/20/ Cyprus 1st minute $2.77 $2.77 $0.00 Add 10/31/03 11/20/ Cyprus additional min per min $1.85 $1.85 $0.00 Add 10/31/03 11/20/ Czech Republic 1st minute $2.65 $2.65 $0.00 Add 10/31/03 11/20/ Czech Republic additional min per min $1.96 $1.96 $0.00 Add 10/31/03 11/20/ Denmark 1st minute $2.11 $2.11 $0.00 Add 10/31/03 11/20/ Denmark additional min per min $1.60 $1.60 $0.00 Add 10/31/03 11/20/ Diego Garcia 1st minute $3.92 $3.92 $0.00 Add 10/31/03 11/20/ Diego Garcia additional min per min $3.51 $3.51 $0.00 Add 10/31/03 11/20/ Djibouti 1st minute $3.37 $3.37 $0.00 Add 10/31/03 11/20/ Djibouti additional min per min $3.24 $3.24 $0.00 Add 10/31/03 11/20/ Dominica 1st minute $2.07 $2.07 $0.00 Add 10/31/03 11/20/ Dominica additional min per min $1.70 $1.70 $0.00 Add 10/31/03 11/20/ Dominican Republic** 1st minute $1.82 $1.82 $0.00 Public Telephones Page 3 of 10 11/20/2003

6 Add 10/31/03 11/20/ Dominican Republic** additional min per min $1.68 $1.68 $0.00 Add 10/31/03 11/20/ Ecuador** 1st minute $2.94 $2.94 $0.00 Add 10/31/03 11/20/ Ecuador** additional min per min $1.88 $1.88 $0.00 Add 10/31/03 11/20/ Egypt** 1st minute $2.94 $2.94 $0.00 Add 10/31/03 11/20/ Egypt** additional min per min $2.09 $2.09 $0.00 Add 10/31/03 11/20/ El Salvador** 1st minute $2.80 $2.80 $0.00 Add 10/31/03 11/20/ El Salvador** additional min per min $1.82 $1.82 $0.00 Add 10/31/03 11/20/ Equatorial Guinea 1st minute $4.08 $4.08 $0.00 Add 10/31/03 11/20/ Equatorial Guinea additional min per min $3.98 $3.98 $0.00 Add 10/31/03 11/20/ Eritrea 1st minute $4.24 $4.24 $0.00 Add 10/31/03 11/20/ Eritrea additional min per min $2.64 $2.64 $0.00 Add 10/31/03 11/20/ Estonia** 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/ Estonia** additional min per min $3.34 $3.34 $0.00 Add 10/31/03 11/20/ Ethiopia** 1st minute $4.28 $4.28 $0.00 Add 10/31/03 11/20/ Ethiopia** additional min per min $2.76 $2.76 $0.00 Add 10/31/03 11/20/ Faeroe Islands 1st minute $2.02 $2.02 $0.00 Add 10/31/03 11/20/ Faeroe Islands additional min per min $1.64 $1.64 $0.00 Add 10/31/03 11/20/ Falkland Islands 1st minute $3.74 $3.74 $0.00 Add 10/31/03 11/20/ Falkland Islands additional min per min $3.56 $3.56 $0.00 Add 10/31/03 11/20/ Fiji Islands 1st minute $4.67 $4.67 $0.00 Add 10/31/03 11/20/ Fiji Islands additional min per min $2.79 $2.79 $0.00 Add 10/31/03 11/20/ Finland 1st minute $2.16 $2.16 $0.00 Add 10/31/03 11/20/ Finland additional min per min $1.66 $1.66 $0.00 Add 10/31/03 11/20/ France 1st minute $1.94 $1.94 $0.00 Add 10/31/03 11/20/ France additional min per min $1.28 $1.28 $0.00 Add 10/31/03 11/20/ French Guiana 1st minute $3.07 $3.07 $0.00 Add 10/31/03 11/20/ French Guiana additional min per min $1.77 $1.77 $0.00 Add 10/31/03 11/20/ French Polynesia 1st minute $4.58 $4.58 $0.00 Add 10/31/03 11/20/ French Polynesia additional min per min $2.46 $2.46 $0.00 Add 10/31/03 11/20/ Gabon 1st minute $3.22 $3.22 $0.00 Add 10/31/03 11/20/ Gabon additional min per min $2.29 $2.29 $0.00 Add 10/31/03 11/20/ Gambia** 1st minute $3.55 $3.55 $0.00 Add 10/31/03 11/20/ Gambia** additional min per min $2.21 $2.21 $0.00 Add 10/31/03 11/20/ Georgia** 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/ Georgia** additional min per min $3.34 $3.34 $0.00 Add 10/31/03 11/20/ Germany 1st minute $2.02 $2.02 $0.00 Add 10/31/03 11/20/ Germany additional min per min $1.35 $1.35 $0.00 Add 10/31/03 11/20/ Ghana** 1st minute $3.68 $3.68 $0.00 Add 10/31/03 11/20/ Ghana** additional min per min $2.30 $2.30 $0.00 Add 10/31/03 11/20/ Gibraltar 1st minute $2.97 $2.97 $0.00 Add 10/31/03 11/20/ Gibraltar additional min per min $1.83 $1.83 $0.00 Add 10/31/03 11/20/ Greece 1st minute $3.28 $3.28 $0.00 Add 10/31/03 11/20/ Greece additional min per min $2.16 $2.16 $0.00 Add 10/31/03 11/20/ Greenland 1st minute $2.42 $2.42 $0.00 Add 10/31/03 11/20/ Greenland additional min per min $2.03 $2.03 $0.00 Add 10/31/03 11/20/ Grenada 1st minute $1.97 $1.97 $0.00 Add 10/31/03 11/20/ Grenada additional min per min $1.71 $1.71 $0.00 Add 10/31/03 11/20/ Guadeloupe and The French Antilles 1st minute $1.97 $1.97 $0.00 Public Telephones Page 4 of 10 11/20/2003

7 Add 10/31/03 11/20/ Guadeloupe and The French Antilles additional min per min $1.56 $1.56 $0.00 Add 10/31/03 11/20/ Guantanamo Bay (U.S. Naval Base) 1st minute $1.83 $1.83 $0.00 Add 10/31/03 11/20/ Guantanamo Bay (U.S. Naval Base) additional min per min $1.23 $1.23 $0.00 Add 10/31/03 11/20/ Guatemala** 1st minute $2.94 $2.94 $0.00 Add 10/31/03 11/20/ Guatemala** additional min per min $1.82 $1.82 $0.00 Add 10/31/03 11/20/ Guinea** 1st minute $2.93 $2.93 $0.00 Add 10/31/03 11/20/ Guinea** additional min per min $2.74 $2.74 $0.00 Add 10/31/03 11/20/ Guinea-Bissau 1st minute $4.31 $4.31 $0.00 Add 10/31/03 11/20/ Guinea-Bissau additional min per min $4.19 $4.19 $0.00 Add 10/31/03 11/20/ Guyana** 1st minute $3.89 $3.89 $0.00 Add 10/31/03 11/20/ Guyana** additional min per min $2.37 $2.37 $0.00 Add 10/31/03 11/20/ Haiti** 1st minute $2.17 $2.17 $0.00 Add 10/31/03 11/20/ Haiti** additional min per min $1.85 $1.85 $0.00 Add 10/31/03 11/20/ Honduras** 1st minute $2.94 $2.94 $0.00 Add 10/31/03 11/20/ Honduras** additional min per min $1.88 $1.88 $0.00 Add 10/31/03 11/20/ Hong Kong** 1st minute $3.91 $3.91 $0.00 Add 10/31/03 11/20/ Hong Kong** additional min per min $1.77 $1.77 $0.00 Add 10/31/03 11/20/ Hungary 1st minute $2.65 $2.65 $0.00 Add 10/31/03 11/20/ Hungary additional min per min $1.74 $1.74 $0.00 Add 10/31/03 11/20/ Iceland 1st minute $2.42 $2.42 $0.00 Add 10/31/03 11/20/ Iceland additional min per min $1.82 $1.82 $0.00 Add 10/31/03 11/20/ India 1st minute $4.62 $4.62 $0.00 Add 10/31/03 11/20/ India additional min per min $2.46 $2.46 $0.00 Add 10/31/03 11/20/ Indonesia** 1st minute $4.95 $4.95 $0.00 Add 10/31/03 11/20/ Indonesia** additional min per min $2.32 $2.32 $0.00 Add 10/31/03 11/20/ Iran** 1st minute $4.49 $4.49 $0.00 Add 10/31/03 11/20/ Iran** additional min per min $2.50 $2.50 $0.00 Add 10/31/03 11/20/ Iraq** 1st minute $3.74 $3.74 $0.00 Add 10/31/03 11/20/ Iraq** additional min per min $3.13 $3.13 $0.00 Add 10/31/03 11/20/ Ireland 1st minute $1.94 $1.94 $0.00 Add 10/31/03 11/20/ Ireland additional min per min $1.54 $1.54 $0.00 Add 10/31/03 11/20/ Israel 1st minute $3.36 $3.36 $0.00 Add 10/31/03 11/20/ Israel additional min per min $1.75 $1.75 $0.00 Add 10/31/03 11/20/ Italy 1st minute $1.95 $1.95 $0.00 Add 10/31/03 11/20/ Italy additional min per min $1.60 $1.60 $0.00 Add 10/31/03 11/20/ Ivory Coast** 1st minute $3.86 $3.86 $0.00 Add 10/31/03 11/20/ Ivory Coast** additional min per min $2.75 $2.75 $0.00 Add 10/31/03 11/20/ Jamaica** 1st minute $2.24 $2.24 $0.00 Add 10/31/03 11/20/ Jamaica** additional min per min $1.68 $1.68 $0.00 Add 10/31/03 11/20/ Japan 1st minute $3.30 $3.30 $0.00 Add 10/31/03 11/20/ Japan additional min per min $1.86 $1.86 $0.00 Add 10/31/03 11/20/ Jordan** 1st minute $4.28 $4.28 $0.00 Add 10/31/03 11/20/ Jordan** additional min per min $1.93 $1.93 $0.00 Add 10/31/03 11/20/ Kazakhstan** 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/ Kazakhstan** additional min per min $3.34 $3.34 $0.00 Add 10/31/03 11/20/ Kenya 1st minute $3.39 $3.39 $0.00 Add 10/31/03 11/20/ Kenya additional min per min $2.25 $2.25 $0.00 Add 10/31/03 11/20/ Kiribati 1st minute $4.67 $4.67 $0.00 Public Telephones Page 5 of 10 11/20/2003

8 Add 10/31/03 11/20/ Kiribati additional min per min $3.51 $3.51 $0.00 Add 10/31/03 11/20/ Korea, North 1st minute $6.28 $6.28 $0.00 Add 10/31/03 11/20/ Korea, North additional min per min $4.87 $4.87 $0.00 Add 10/31/03 11/20/ Korea, South 1st minute $2.61 $2.61 $0.00 Add 10/31/03 11/20/ Korea, South additional min per min $2.10 $2.10 $0.00 Add 10/31/03 11/20/ Kuwait** 1st minute $4.15 $4.15 $0.00 Add 10/31/03 11/20/ Kuwait** additional min per min $1.89 $1.89 $0.00 Add 10/31/03 11/20/ Kyrgyzstan** 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/ Kyrgyzstan** additional min per min $3.34 $3.34 $0.00 Add 10/31/03 11/20/ Laos 1st minute $5.97 $5.97 $0.00 Add 10/31/03 11/20/ Laos additional min per min $5.94 $5.94 $0.00 Add 10/31/03 11/20/ Latvia** 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/ Latvia** additional min per min $3.34 $3.34 $0.00 Add 10/31/03 11/20/ Lebanon** 1st minute $4.85 $4.85 $0.00 Add 10/31/03 11/20/ Lebanon** additional min per min $3.45 $3.45 $0.00 Add 10/31/03 11/20/ Lesotho 1st minute $3.06 $3.06 $0.00 Add 10/31/03 11/20/ Lesotho additional min per min $1.93 $1.93 $0.00 Add 10/31/03 11/20/ Liberia 1st minute $3.22 $3.22 $0.00 Add 10/31/03 11/20/ Liberia additional min per min $1.96 $1.96 $0.00 Add 10/31/03 11/20/ Libya** 1st minute $3.36 $3.36 $0.00 Add 10/31/03 11/20/ Libya** additional min per min $2.15 $2.15 $0.00 Add 10/31/03 11/20/ Liechtenstein 1st minute $2.09 $2.09 $0.00 Add 10/31/03 11/20/ Liechtenstein additional min per min $1.60 $1.60 $0.00 Add 10/31/03 11/20/ Lithuania** 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/ Lithuania** additional min per min $3.34 $3.34 $0.00 Add 10/31/03 11/20/ Luxembourg 1st minute $2.36 $2.36 $0.00 Add 10/31/03 11/20/ Luxembourg additional min per min $1.61 $1.61 $0.00 Add 10/31/03 11/20/ Macao 1st minute $5.17 $5.17 $0.00 Add 10/31/03 11/20/ Macao additional min per min $2.57 $2.57 $0.00 Add 10/31/03 11/20/ Macedonia** 1st minute $2.90 $2.90 $0.00 Add 10/31/03 11/20/ Macedonia** additional min per min $1.87 $1.87 $0.00 Add 10/31/03 11/20/ Madagascar 1st minute $4.69 $4.69 $0.00 Add 10/31/03 11/20/ Madagascar additional min per min $4.19 $4.19 $0.00 Add 10/31/03 11/20/ Malawi 1st minute $3.22 $3.22 $0.00 Add 10/31/03 11/20/ Malawi additional min per min $1.88 $1.88 $0.00 Add 10/31/03 11/20/ Malaysia** 1st minute $4.71 $4.71 $0.00 Add 10/31/03 11/20/ Malaysia** additional min per min $2.24 $2.24 $0.00 Add 10/31/03 11/20/ Maldives 1st minute $4.86 $4.86 $0.00 Add 10/31/03 11/20/ Maldives additional min per min $3.45 $3.45 $0.00 Add 10/31/03 11/20/ Mali Republic 1st minute $2.97 $2.97 $0.00 Add 10/31/03 11/20/ Mali Republic additional min per min $2.93 $2.93 $0.00 Add 10/31/03 11/20/ Malta 1st minute $2.90 $2.90 $0.00 Add 10/31/03 11/20/ Malta additional min per min $2.40 $2.40 $0.00 Add 10/31/03 11/20/ Marshall Island 1st minute $4.28 $4.28 $0.00 Add 10/31/03 11/20/ Marshall Island additional min per min $2.46 $2.46 $0.00 Add 10/31/03 11/20/ Martinique 1st minute $1.70 $1.70 $0.00 Add 10/31/03 11/20/ Martinique additional min per min $1.47 $1.47 $0.00 Add 10/31/03 11/20/ Mauitania 1st minute $3.76 $3.76 $0.00 Public Telephones Page 6 of 10 11/20/2003

9 Add 10/31/03 11/20/ Mauitania additional min per min $3.31 $3.31 $0.00 Add 10/31/03 11/20/ Mauritius 1st minute $3.74 $3.74 $0.00 Add 10/31/03 11/20/ Mauritius additional min per min $3.56 $3.56 $0.00 Add 10/31/03 11/20/ Mayotte Island 1st minute $3.42 $3.42 $0.00 Add 10/31/03 11/20/ Mayotte Island additional min per min $3.14 $3.14 $0.00 Add 10/31/03 11/20/ Micronesia 1st minute $4.28 $4.28 $0.00 Add 10/31/03 11/20/ Micronesia additional min per min $2.32 $2.32 $0.00 Add 10/31/03 11/20/ Moldova 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/ Moldova additional min per min $3.34 $3.34 $0.00 Add 10/31/03 11/20/ Monaco 1st minute $1.94 $1.94 $0.00 Add 10/31/03 11/20/ Monaco additional min per min $1.28 $1.28 $0.00 Add 10/31/03 11/20/ Mongolia 1st minute $5.45 $5.45 $0.00 Add 10/31/03 11/20/ Mongolia additional min per min $4.19 $4.19 $0.00 Add 10/31/03 11/20/ Montserrat 1st minute $1.97 $1.97 $0.00 Add 10/31/03 11/20/ Montserrat additional min per min $1.65 $1.65 $0.00 Add 10/31/03 11/20/ Morocco** 1st minute $3.86 $3.86 $0.00 Add 10/31/03 11/20/ Morocco** additional min per min $2.55 $2.55 $0.00 Add 10/31/03 11/20/ Mozambique 1st minute $3.74 $3.74 $0.00 Add 10/31/03 11/20/ Mozambique additional min per min $3.66 $3.66 $0.00 Add 10/31/03 11/20/ Myanmar 1st minute $6.57 $6.57 $0.00 Add 10/31/03 11/20/ Myanmar additional min per min $6.38 $6.38 $0.00 Add 10/31/03 11/20/ Namibia 1st minute $2.50 $2.50 $0.00 Add 10/31/03 11/20/ Namibia additional min per min $2.10 $2.10 $0.00 Add 10/31/03 11/20/ Nauru Island 1st minute $4.15 $4.15 $0.00 Add 10/31/03 11/20/ Nauru Island additional min per min $3.86 $3.86 $0.00 Add 10/31/03 11/20/ Nepal 1st minute $4.81 $4.81 $0.00 Add 10/31/03 11/20/ Nepal additional min per min $3.11 $3.11 $0.00 Add 10/31/03 11/20/ Netherlands 1st minute $1.75 $1.75 $0.00 Add 10/31/03 11/20/ Netherlands additional min per min $1.14 $1.14 $0.00 Add 10/31/03 11/20/ Netherlands Antilles 1st minute $1.76 $1.76 $0.00 Add 10/31/03 11/20/ Netherlands Antilles additional min per min $1.60 $1.60 $0.00 Add 10/31/03 11/20/ New Caledonia 1st minute $4.67 $4.67 $0.00 Add 10/31/03 11/20/ New Caledonia additional min per min $2.27 $2.27 $0.00 Add 10/31/03 11/20/ New Zealand 1st minute $4.19 $4.19 $0.00 Add 10/31/03 11/20/ New Zealand additional min per min $2.07 $2.07 $0.00 Add 10/31/03 11/20/ Nicaragua** 1st minute $3.71 $3.71 $0.00 Add 10/31/03 11/20/ Nicaragua** additional min per min $1.92 $1.92 $0.00 Add 10/31/03 11/20/ Niger 1st minute $2.93 $2.93 $0.00 Add 10/31/03 11/20/ Niger additional min per min $2.77 $2.77 $0.00 Add 10/31/03 11/20/ Nigeria 1st minute $3.15 $3.15 $0.00 Add 10/31/03 11/20/ Nigeria additional min per min $1.98 $1.98 $0.00 Add 10/31/03 11/20/ Niue Island 1st minute $5.36 $5.36 $0.00 Add 10/31/03 11/20/ Niue Island additional min per min $4.19 $4.19 $0.00 Add 10/31/03 11/20/ Norfolk Island 1st minute $6.16 $6.16 $0.00 Add 10/31/03 11/20/ Norfolk Island additional min per min $5.60 $5.60 $0.00 Add 10/31/03 11/20/ Norway 1st minute $1.91 $1.91 $0.00 Add 10/31/03 11/20/ Norway additional min per min $1.47 $1.47 $0.00 Add 10/31/03 11/20/ Ocean Atlantic East and West 1st minute $9.75 $9.75 $0.00 Public Telephones Page 7 of 10 11/20/2003

10 Add 10/31/03 11/20/ Ocean Atlantic East and West additional min per min $9.75 $9.75 $0.00 Add 10/31/03 11/20/ Ocean Indian 1st minute $9.75 $9.75 $0.00 Add 10/31/03 11/20/ Ocean Indian additional min per min $9.75 $9.75 $0.00 Add 10/31/03 11/20/ Ocean Pacific 1st minute $9.75 $9.75 $0.00 Add 10/31/03 11/20/ Ocean Pacific additional min per min $9.75 $9.75 $0.00 Add 10/31/03 11/20/ Oman 1st minute $4.49 $4.49 $0.00 Add 10/31/03 11/20/ Oman additional min per min $2.12 $2.12 $0.00 Add 10/31/03 11/20/ Pakistan** 1st minute $5.82 $5.82 $0.00 Add 10/31/03 11/20/ Pakistan** additional min per min $3.73 $3.73 $0.00 Add 10/31/03 11/20/ Palau 1st minute $3.74 $3.74 $0.00 Add 10/31/03 11/20/ Palau additional min per min $3.66 $3.66 $0.00 Add 10/31/03 11/20/ Panama 1st minute $2.78 $2.78 $0.00 Add 10/31/03 11/20/ Panama additional min per min $1.73 $1.73 $0.00 Add 10/31/03 11/20/ Papua New Guinea 1st minute $4.19 $4.19 $0.00 Add 10/31/03 11/20/ Papua New Guinea additional min per min $2.29 $2.29 $0.00 Add 10/31/03 11/20/ Paraguay 1st minute $3.71 $3.71 $0.00 Add 10/31/03 11/20/ Paraguay additional min per min $2.30 $2.30 $0.00 Add 10/31/03 11/20/ Peru** 1st minute $2.94 $2.94 $0.00 Add 10/31/03 11/20/ Peru** additional min per min $2.00 $2.00 $0.00 Add 10/31/03 11/20/ Philippines** 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/ Philippines** additional min per min $2.24 $2.24 $0.00 Add 10/31/03 11/20/ Poland 1st minute $3.07 $3.07 $0.00 Add 10/31/03 11/20/ Poland additional min per min $1.68 $1.68 $0.00 Add 10/31/03 11/20/ Portugal 1st minute $2.78 $2.78 $0.00 Add 10/31/03 11/20/ Portugal additional min per min $1.84 $1.84 $0.00 Add 10/31/03 11/20/ Qatar** 1st minute $4.49 $4.49 $0.00 Add 10/31/03 11/20/ Qatar** additional min per min $2.15 $2.15 $0.00 Add 10/31/03 11/20/ Reunion Island 1st minute $3.37 $3.37 $0.00 Add 10/31/03 11/20/ Reunion Island additional min per min $3.14 $3.14 $0.00 Add 10/31/03 11/20/ Romania** 1st minute $3.33 $3.33 $0.00 Add 10/31/03 11/20/ Romania** additional min per min $2.30 $2.30 $0.00 Add 10/31/03 11/20/ Russia** 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/ Russia** additional min per min $3.34 $3.34 $0.00 Add 10/31/03 11/20/ Rwanda 1st minute $3.74 $3.74 $0.00 Add 10/31/03 11/20/ Rwanda additional min per min $3.66 $3.66 $0.00 Add 10/31/03 11/20/ San Marino 1st minute $1.95 $1.95 $0.00 Add 10/31/03 11/20/ San Marino additional min per min $1.60 $1.60 $0.00 Add 10/31/03 11/20/ Sao Tome and Principe 1st minute $4.08 $4.08 $0.00 Add 10/31/03 11/20/ Sao Tome and Principe additional min per min $3.98 $3.98 $0.00 Add 10/31/03 11/20/ Saudi Arabia** 1st minute $3.92 $3.92 $0.00 Add 10/31/03 11/20/ Saudi Arabia** additional min per min $2.00 $2.00 $0.00 Add 10/31/03 11/20/ Senegal** 1st minute $4.27 $4.27 $0.00 Add 10/31/03 11/20/ Senegal** additional min per min $2.57 $2.57 $0.00 Add 10/31/03 11/20/ Seychelles 1st minute $5.29 $5.29 $0.00 Add 10/31/03 11/20/ Seychelles additional min per min $3.83 $3.83 $0.00 Add 10/31/03 11/20/ Sierra Leone 1st minute $3.37 $3.37 $0.00 Add 10/31/03 11/20/ Sierra Leone additional min per min $3.02 $3.02 $0.00 Add 10/31/03 11/20/ Singapore 1st minute $3.95 $3.95 $0.00 Public Telephones Page 8 of 10 11/20/2003

11 Add 10/31/03 11/20/ Singapore additional min per min $1.72 $1.72 $0.00 Add 10/31/03 11/20/ Slovakia 1st minute $2.65 $2.65 $0.00 Add 10/31/03 11/20/ Slovakia additional min per min $1.89 $1.89 $0.00 Add 10/31/03 11/20/ Slovenia 1st minute $2.77 $2.77 $0.00 Add 10/31/03 11/20/ Slovenia additional min per min $1.88 $1.88 $0.00 Add 10/31/03 11/20/ Solomon Islands 1st minute $4.31 $4.31 $0.00 Add 10/31/03 11/20/ Solomon Islands additional min per min $3.78 $3.78 $0.00 Add 10/31/03 11/20/ Somalia** 1st minute $5.16 $5.16 $0.00 Add 10/31/03 11/20/ Somalia** additional min per min $3.43 $3.43 $0.00 Add 10/31/03 11/20/ South Africa 1st minute $2.65 $2.65 $0.00 Add 10/31/03 11/20/ South Africa additional min per min $1.70 $1.70 $0.00 Add 10/31/03 11/20/ Spain 1st minute $2.12 $2.12 $0.00 Add 10/31/03 11/20/ Spain additional min per min $1.82 $1.82 $0.00 Add 10/31/03 11/20/ Sri Lanka** 1st minute $5.05 $5.05 $0.00 Add 10/31/03 11/20/ Sri Lanka** additional min per min $3.24 $3.24 $0.00 Add 10/31/03 11/20/ St. Helena 1st minute $3.74 $3.74 $0.00 Add 10/31/03 11/20/ St. Helena additional min per min $3.62 $3.62 $0.00 Add 10/31/03 11/20/ St. Kitts/Nevis 1st minute $2.07 $2.07 $0.00 Add 10/31/03 11/20/ St. Kitts/Nevis additional min per min $1.63 $1.63 $0.00 Add 10/31/03 11/20/ St. Lucia 1st minute $2.07 $2.07 $0.00 Add 10/31/03 11/20/ St. Lucia additional min per min $1.63 $1.63 $0.00 Add 10/31/03 11/20/ St. Pierre and Miquelon 1st minute $1.60 $1.60 $0.00 Add 10/31/03 11/20/ St. Pierre and Miquelon additional min per min $1.41 $1.41 $0.00 Add 10/31/03 11/20/ St. Vincent and The Grenadines 1st minute $2.16 $2.16 $0.00 Add 10/31/03 11/20/ St. Vincent and The Grenadines additional min per min $1.71 $1.71 $0.00 Add 10/31/03 11/20/ Sudan** 1st minute $5.26 $5.26 $0.00 Add 10/31/03 11/20/ Sudan** additional min per min $3.49 $3.49 $0.00 Add 10/31/03 11/20/ Suriname** 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/ Suriname** additional min per min $2.71 $2.71 $0.00 Add 10/31/03 11/20/ Swaziland 1st minute $2.79 $2.79 $0.00 Add 10/31/03 11/20/ Swaziland additional min per min $2.04 $2.04 $0.00 Add 10/31/03 11/20/ Sweden 1st minute $1.97 $1.97 $0.00 Add 10/31/03 11/20/ Sweden additional min per min $1.44 $1.44 $0.00 Add 10/31/03 11/20/ Switzerland 1st minute $1.90 $1.90 $0.00 Add 10/31/03 11/20/ Switzerland additional min per min $1.60 $1.60 $0.00 Add 10/31/03 11/20/ Syria 1st minute $3.69 $3.69 $0.00 Add 10/31/03 11/20/ Syria additional min per min $3.44 $3.44 $0.00 Add 10/31/03 11/20/ Taiwan 1st minute $4.22 $4.22 $0.00 Add 10/31/03 11/20/ Taiwan additional min per min $2.05 $2.05 $0.00 Add 10/31/03 11/20/ Tajikistan** 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/ Tajikistan** additional min per min $3.34 $3.34 $0.00 Add 10/31/03 11/20/ Tanzania 1st minute $3.06 $3.06 $0.00 Add 10/31/03 11/20/ Tanzania additional min per min $2.25 $2.25 $0.00 Add 10/31/03 11/20/ Thailand 1st minute $4.71 $4.71 $0.00 Add 10/31/03 11/20/ Thailand additional min per min $2.19 $2.19 $0.00 Add 10/31/03 11/20/ Togo 1st minute $3.07 $3.07 $0.00 Add 10/31/03 11/20/ Togo additional min per min $2.35 $2.35 $0.00 Add 10/31/03 11/20/ Tonga Islands 1st minute $4.28 $4.28 $0.00 Public Telephones Page 9 of 10 11/20/2003

12 Add 10/31/03 11/20/ Tonga Islands additional min per min $3.14 $3.14 $0.00 Add 10/31/03 11/20/ Trinidad and Tobago** 1st minute $2.38 $2.38 $0.00 Add 10/31/03 11/20/ Trinidad and Tobago** additional min per min $1.72 $1.72 $0.00 Add 10/31/03 11/20/ Tunisia** 1st minute $3.37 $3.37 $0.00 Add 10/31/03 11/20/ Tunisia** additional min per min $2.10 $2.10 $0.00 Add 10/31/03 11/20/ Turkey** 1st minute $3.21 $3.21 $0.00 Add 10/31/03 11/20/ Turkey** additional min per min $2.04 $2.04 $0.00 Add 10/31/03 11/20/ Turkmenistan** 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/ Turkmenistan** additional min per min $3.34 $3.34 $0.00 Add 10/31/03 11/20/ Turks and Caicos Islands 1st minute $2.03 $2.03 $0.00 Add 10/31/03 11/20/ Turks and Caicos Islands additional min per min $1.62 $1.62 $0.00 Add 10/31/03 11/20/ Tuvalu 1st minute $5.44 $5.44 $0.00 Add 10/31/03 11/20/ Tuvalu additional min per min $4.73 $4.73 $0.00 Add 10/31/03 11/20/ Uganda 1st minute $3.37 $3.37 $0.00 Add 10/31/03 11/20/ Uganda additional min per min $2.24 $2.24 $0.00 Add 10/31/03 11/20/ Ukraine 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/ Ukraine additional min per min $3.34 $3.34 $0.00 Add 10/31/03 11/20/ ed Arab Emirates** 1st minute $4.38 $4.38 $0.00 Add 10/31/03 11/20/ ed Arab Emirates** additional min per min $1.79 $1.79 $0.00 Add 10/31/03 11/20/ ed Kingdom 1st minute $1.88 $1.88 $0.00 Add 10/31/03 11/20/ ed Kingdom additional min per min $1.30 $1.30 $0.00 Add 10/31/03 11/20/ Uruguay 1st minute $3.30 $3.30 $0.00 Add 10/31/03 11/20/ Uruguay additional min per min $2.08 $2.08 $0.00 Add 10/31/03 11/20/ Uzbekistan** 1st minute $4.05 $4.05 $0.00 Add 10/31/03 11/20/ Uzbekistan** additional min per min $3.34 $3.34 $0.00 Add 10/31/03 11/20/ Vanuatu 1st minute $5.36 $5.36 $0.00 Add 10/31/03 11/20/ Vanuatu additional min per min $4.89 $4.89 $0.00 Add 10/31/03 11/20/ Vatican City 1st minute $1.95 $1.95 $0.00 Add 10/31/03 11/20/ Vatican City additional min per min $1.60 $1.60 $0.00 International collect calls are not allowed to any country. * NRC applies to new SNET services only- Semi Public Phones **Special arrangements must be made to place Calling Card calls to this country. Public Telephones Page 10 of 10 11/20/2003