/ Administrator training PAT-2014 CHARACTERISTICS AND REQUIREMENTS 1. Characteristics - Length of the face-to-face program: 15 hours. - Length of the online program: 12 hours. 2. Requirements - Intermediate skills in networking - Intermediate skills in Linux - 1 computer per student (it will be provided by Ártica ST in the face-to-face program). - Network in the classroom to connect all hosts (including the teacher). SYLLABUS 1. INTRODUCTION TO PANDORA FMS - History and Life-Cycle-Monitoring 2. PANDORA FMS ARCHITECTURE - Explanation on the elements of the platform 3. INSTALLATION OF PANDORA FMS - Introduction to Pandora FMS installation - Description of the installation (facilities, requirements, planning). - Installation of Pandora FMS - Pandora FMS updates pandorafms.com - Exercise on the tool installation 1
4. INTRODUCTION TO MONITORING - Introduction to monitoring - Description on the monitoring elements (agent, modules, data types, intervals...) 5. REMOTE MONITORING - Introduction to remote monitoring - Monitoring with Network Server, Enterprise ICMP / SNMP Servers - Monitoring with WMI Server - Recognition tasks - Exercise on remote monitoring 6. MONITORING WITH SOFTWARE AGENTS - Introduction to software agents - Definition of software agents (installation, configuration, module types...) - Remote configuration - Exercise on local monitoring 7. MODULE MANAGEMENT - Massive operations - Agent import - Module library 8. REMOTE MANAGEMENT - Introduction - VNC - Anytermd pandorafms.com 2
9. ALERTS IN PANDORA FMS - Introduction to the Pandora FMS general alert system - Concept and definition of Pandora FMS alerts (components, parameters, macros, FF Threshold, Cascade Protection...) - Alert display - Examples of usage - Exercise on alerts 10. EVENT MANAGEMENT - Introduction - Characteristics of the event viewer (performance, features, configuration, validation, parameters) - Events correlation - Exercise on events correlation 11. OPTIMIZATION, PROBLEM-SOLVING AND OTHERS - Service downtimes - Optimization of the Pandora FMS server configuration - Optimization of the Pandora FMS console configuration and its data presentation - BBDD maintenance - Location of sources of diagnostic information (logs tool, BBDD, WebServer) 12. REPORTING - Introduction to the Pandora FMS reporting system - Definition of reports (performance, configuration) - Enterprise and basic ACL system - Simple graphs, report items, wizards, combined graphs and custom querys. - Visual console and network and Enterprise maps - Practical exercise on reports and network maps pandorafms.com 3
13. FINAL EXERCISE PAT certification exam CERTIFICATION EXAM - By passing this exam, you will get the PAT certification that verifies your skills to successfully implement and deploy Pandora FMS. - This certificate is a must to obtain the PAE certification. - This exam can be done online or face-to-face. - Language: English pandorafms.com 4
/ Engineer Training PAE-2014 CHARACTERISTICS AND REQUIREMENTS 1. Characteristics - Length of the face-to-face program: 15 hours. - Length of the online program: 12 hours. 2. Requirements - This course requires a minimum of a year of experience in Pandora FMS or a PAT certification - Intermediate skills in networking - Advanced skills in Linux - Intermediate skills in scripting - 1 computer per student (it will be provided by Ártica ST in the face-to-face program) - Network in the classroom to connect all hosts (including the teacher) - Windows/Linux systems with 2GB RAM and 10GB free disk. - VirtualBox installed in their systems SYLLABUS 1. WEB MONITORING - Introduction to Web monitoring - Definition of Goliat server (performance, features, configuration, check types, parameters) - Examples of modules - Exercise on Web monitoring pandorafms.com 5
2. SERVER PLUGINS - Introduction to server plugins - Definition of server plugins (performance, features, configuration, check types, parameters) - Nagios compatibility, manual register y PSPZ plugins - Considerations adopted from working with plugins - Examples of usage - Exercise on monitoring with server plugins 3. AGENT PLUGINS - Introduction to agent plugins - Concept and definition of agent plugins (performance, features, configuration, check types, parameters) - Module library and online plugins - Examples on plugins - Exercise on monitoring with agent plugins 4. FILE COLLECTION - Introduction to file collection - Concept and definition of agent plugins (performance, features, configuration, aplication and parameters, parámetros) - Practical exercise 5. MONITORING POLICIES - Introduction to policies - Concepts (difference between templates and policies, adopted modules, linked and unlinked p.e) - Definition of policies (performance, features, configuration, agents, modules, alerts, queues, Fcs, aplication, parameters...) - Practical exercise pandorafms.com 6
6. MONITORING WITH SOFTWARE AGENTS - Introduction to broker and proxy mode - Concepts and definition of agents under these modes (performance, features, configuration, agents, parameters) - Exercise on advanced local monitoring (using Fcs, policies and proxies) 7. ADVANCED SNMP - Introduction to SNMP - Concepts and definition of SNMP Polling and received SNMP trap handling (performance, features, configuration, parameters) - SNMP monitoring tools in Pandora FMS (SNMP Walks, SNMP Explorer, MIB Loader Enterprise, SNMP Recon Scripts) - SNMP alert system and SNMP Trap Forwarding - Alert definition on redirected traps, trap filtering and usage cases - Practical exercise on SNMP alert traps 8. SYNTHETIC MODULES - Introduction to synthetic modules - Concepts and definition of synthetic modules (performance, features, configuration, types) - Examples on synthetic operations 9. SERVICES - Introduction to monitoring services - Concept and definition of service in Pandora FMS (performance, features, configuration...) pandorafms.com 7
- Representation of the status of a service as an agent module (Pred. Server) or in the visual console - Examples of usage 10. INVENTORY - Introduction to the server inventory and software agents in Pandora FMS. - Concepts and definition of inventory modules (performance, features, configuration, differences between the systems) - Types of modules with remote and local inventory. Utility and use (hardware, software, as SO, custom fields...) - Events and Change Management - Exercise 11. HIGH AVAILABILITY (HA) - Introduction to High Availability - Concepts, performance, features, configuration, types of HA and mapping modes - HA in Data Server by means of HA Load Balancer and internal Software Agents. - HA in remote components through the HA internal system - Switchover - HA in MySQL (Active/Active Cluster and Active/passive DRBD) - Examples of usage (usually of the HA internal system) 12. EXTERNAL AUTHENTICATION - Introduction to external authentication systems - Concepts and definition of external authentication systems (operation, configuration, parameters, types of system...) pandorafms.com 8
- Examples of usage (if we have the time, a demonstration with a remote Pandora) 13. DIMENSIONING OF HIGH CAPACITY ENVIRONMENTS - Introduction to dimensioning of hight capacity environments - Historic DB - Concepts and definitions (load balancing, fine tuning, load measurement, module configuration by type, server resources...) - Dimensioning Examples (extension of Resource / threads / servers to reduce execution intervals P.E) - Diagnostic and capacity tools - Dimensioning / tuning exercise 14. ADVANCED MANAGEMENT OF PANDORA FMS - Introduction to advanced utilities in Pandora FMS (Web API, CLI, SQL interface) - Description of various utilities for the maintenance and management of Pandora FMS (operation, configuration, types, parameters...) - Examples of usage 15. FINAL EXAM PAE Certification Exam pandorafms.com 9
CERTIFICATION EXAM This certification verifies that you are capable to im plement and deploy Pandora FMS successfully. By passing the certification exam, you will obtain the PAE certification. This exam can be done online or face-to-face. Language: English TRAINING MATERIAL AND RESOUCES Each student will receive the documents below: 1. The official documentation of the course (in PDF) 2. The presentation of the course 3. An attendance certificate Once the program is over, each student is entitled to do an online certification exam (PAT or PAE). If the student passes the exam, they will obtain an administrator certificate (PAT o PAE). pandorafms.com 10
/ Developer program PAD-2014 SYLLABUS Length of the program: 7 hours. - General structure of Pandora FMS - Full Data Model of Pandora FMS - Features of the Pandora FMS library (PHP) - Console Extensions - Server Plugins in perl and shellscript - Recon Scripts by using Pandora FMS libraries - XML data exchange - Ad-hoc Agents - Agent plugins in perl, shellscripts and vscript - Use of API Web in third party applications - CLI usage - Agent for embedded devices - Android Agent c/ Alberto Alguilera, 7 3º D 28020 Madrid (+34) 91 559 72 22 info@artica.es www.artica.es pandorafms.com Copyright 2010 Artica Soluciones Tecnológicas S.L (Artica ST) Pandora FMS and the Pandora FMS logo are registered trademark of Artica ST. Other trademarks and graphics are the property of their respective owners. Artica makes no warranties, express or implied, in this summary.