Consulting Services International We are property Loss valuation Experts Providing: Construction Consulting / Appraisal & Umpire Services Expert Witness & Litigation Support Catastrophe Solutions International We are Catastrophic Loss Control Experts Providing: Pre & Post Disaster Business Continuity Preparedness Planning & Programs Together We Are The CSI Group, LLC 1.888.910.4274(4CSI) www.csigroupna.com
Professional 1-888-910-4274 (4CSI) 1045 Legacy Walk, Woodstock, GA 30189 Email j.robison@csigroupna.com www.csigroupna.com To whom it may concern, For your review; please find the Professional of Mr.. Mr. Robison has over thirty years experience within the Construction and Insurance Restoration Industries. Over the course of the past eight years he has specialized in providing impartial, third party, support and dispute resolution to the Insurance and Construction Industries, and Individual Property Owners. Through his vast and well versed resources of knowledge and experiences within the Disaster Restoration, Construction and Insurance Industries; Mr. Robison has provided extensive commercial and residential sales, estimating, project management, and labor support on numerous multi-million dollar projects. He has also provided, and served, by both mutual and Court Appointments, as Appraiser and Umpire on numerous large commercial and residential claims, and has always completed these services with a positive, expeditious and amicable resolve. With his personal demand for honesty and integrity, and his expectation of the same by others, combined with Mr. Robison s driving force to provide exceptional services, John has earned a strong respect within the Industry as well as within his specialized field of services. Mr. Robison has extensive experience with Xactimate estimating software and providing accurate cost estimations and damage evaluation reports for large commercial, industrial, multi family losses as well as small residential claims. John holds numerous certifications and court recognitions and has performed numerous appraisals and Umpire services throughout his career. Mr. Robison is accustomed to extensive travel into heavily devastated areas and is able to adapt and overcome in the most adverse of conditions and situations, yet, still able to perform and provide exceptional products and professional services. John has simultaneously and successfully managed multiple projects in multiple states. Mr. Robison is well versed in Emergency Services and Restoration Operations and Protocols, and has worked on projects ranging from $5,000.00 to over $20,000,000.00. Mr. Robison and The CSI Group, LLC look forward to discussing the vast potentials regarding the engagement of his services to accommodate your needs. Should you require further information concerning the credentials of Mr. Robison or The CSI Group, LLC, or would like to further discuss these potentials, please feel free to contact us at any time. Sincerely, President of National Operations The CSI Group, LLC
1-888-910-4274 (4CSI) 140 Colony Center Drive, Ste. 102, Woodstock, GA 30188 E-mail j.robison@csigroupna.com www.csigroupna.com 2012 - Present Property Loss Appraisal Network (P.L.A.N.) An Organization and Consortium of Professional Insurance Loss Dispute Resolution Providers for the Continuation of Education & Certification within in the industry. Mr. Robison is the Founder & Executive Director 2005 Present The CSI Group, LLC - Atlanta, GA Consulting Services International / Catastrophe Solutions International Mr. Robison is the President of National Operations / Chief Operating Officer Daily operations including Budgeting, P&L, Marketing, Business Strategies and Relations Job Costing / Cost Engineering / Budgeting Customer Relations / Sales Employee Training and Management of up to 175 Employees / Subcontractors Job scheduling and lay out Cost estimation for repairs of High-Rise Resorts / Condominiums, Retail Commercial and Industrial Facilities and Multi / Single Family Dwellings Compiling a complete on-site damage and repair assessment and cost estimation of repairs of catastrophic structural damages Directly assist Insurance Adjusters with catastrophe settlements Assuring that each estimate conforms to all applicable State, Local and National Code Requirements Audit Contractor and Carrier estimates and material pricing in regards to each specific project and scrutinize the competency of their estimates Disaster Restoration Emergency Services Coordination and Support Procurement of materials and Sub Contractors Appraisals / Umpire Services 2005 2006 Belfor USA - Atlanta GA New Orleans LA Mr. Robison served as Senior Construction Consultant & Freelance Contractor Cost estimation for repairs of High-Rise Resorts / Condominiums, Retail Commercial and Industrial Facilities and Multi / Single Family Dwellings Compiling a complete on-site damage and repair assessment and cost estimation of repairs of catastrophic structural damages Directly assisted Insurance Adjusters with catastrophe settlements Assuring that each estimate conformed to all applicable State, Local and National Code Requirements Audit Contractor and Carrier estimates and material pricing in regards to each specific project and scrutinize the competency of their estimates Appraisals. 2004 2005 Instar Services Group - Nashville TN Mr. Robison served as Project Manager / Estimator / Sales Coordinator Disaster Restoration Project Manager / Estimator Sales Coordinator / Customer Relations / Job Costing / Cost Engineering / Budgeting Procurement of materials and Sub Contractors
Page 2 2003 2004 Full Circle Restoration - Duluth GA Mr. Robison served as Project Manager / Estimator / Emergency Services Coordinator Disaster Restoration Project Manager / Estimator Emergency Services Coordinator (Residential and Commercial Water Losses) Customer relations / sales Procurement of materials and Sub Contractors Job Costing / Cost Engineering / Budgeting Employee training, job scheduling and lay out 2000 2003 Winmark Homes - Suwanee, GA. Mr. Robison served as the Senior Estimator Materials Take-Offs for ground-up construction of new homes Justifying Change Order requests and Variance Purchase Orders Identifying misuse of materials by Sub-Contractors Directly assist Purchasing Department to prepare P. O. s and all new home Start-Ups Justifying Sub-Contractor quotes and invoices Directly assist Architects in the production of new product lines Assisted in bring new home starts from 200 to over 600 per year 1997 2000 EGP & Associates Inc. - Atlanta, GA. Mr. Robison served as Construction Consultant / Cost Estimator Cost estimation for repairs of High-Rise Resorts / Condominiums, Retail Commercial and Industrial Facilities and Multi / Single Family Dwellings Compiling a complete on-site damage and repair assessment and cost estimation of repairs of catastrophic structural damages Directly assisted Insurance Adjusters with catastrophe settlements Assuring that each estimate conformed to all applicable State, Local and National Code Requirements Audit contractor estimates and material pricing in regards to each specific project and to scrutinize the competency of the contractors and their estimates 1987-1997 JCR Enterprises (Inc.) / Living World Landscape Company Atlanta, GA Mr. Robison served as President / Chief Operating Officer Residential and Commercial Disaster Restoration and Remodeling Commercial Tennant Build-Outs / Site lay out Custom Residential Remodeling and Additions Residential and Commercial Landscape, Structural Hard-Scape and Irrigation Design & Installation Employee and Client Relations Time and materials tracking and verification Materials procurement Sub contractor coordination Cost estimation Affiliations and Certifications: Dallas Texas Sheriff s Reserve: 1982 Georgia Nurseryman s Association: 1989-1994 Southern Loss Association Atlanta Georgia Member: 2006 through present Windstorm Insurance Network Member: 2007 through present Windstorm Insurance Network Umpire / Advanced Umpire / Appraisal Certification: 2008-2013 NFIP / FEMA Flood Adjuster Certification 2010 Property Loss Appraisal Network 2012, 2013
Page 3 Publications: Employee Procedure and Safety Procedure Manuals for various companies within the Construction Industry inclusive of ethical practices of sales and project management personnel. Currently authoring and co authoring a continuing education and certification curriculum and teaching platform for what is to be unilateral and nationally accepted educational program for the Appraisal and Dispute Resolution process of Insurance Appraisers and Umpires. A Brief Synopsis Mr. Robison s Court Appointments / Expert Testimony: Superior Court of Fulton County Georgia, December, 2009 o Mr. Robison was Court appointed as Umpire in $250,000.00 Residential Appraisal Superior Court of Galveston County Texas, March, 2010 o Mr. Robison provided Expert Testimony and Pretrial Assistance in $20,000,000.00 Contractor / Property Owner Law Suit US States District Court For the Southern District of Texas, Brownsville TX, March, 2011 o Mr. Robison provided Expert Testimony and Pretrial Assistance in $1,000,000.00 Contractor / Property Owner Law Suit A Brief Synopsis of Pre Trial Assistance, Depositions and Testimonies by Mr. Robison: 2011 To Present - Mr. Robison is providing Expert Witness and Litigation Support in Million Dollar (+) Property Owner/ Insured v Contractor and Carrier Liability and Bad Faith litigation from the Atlanta Floods of 2009. 2011 Mr. Robison Provided Expert Witness and Litigation Support in Million Dollar (+) Contractor v Property Owner litigation from Hurricane Dolly. 2010 Mr. Robison Provided Expert Witness and Litigation Support in Multi Million Dollar Contractor v Property Owner litigation from Hurricane IKE. 2009- Mr. Robison Provided Expert Witness and Litigation Support on Million Dollar (+) Appraisal from Hurricane Ike. 2008 Mr. Robison Assisted on a Mississippi Government Facility with roofing repair issues. Mr. Robison s participation in this matter was to comprise a list of deficiencies and re construction defects as directed by the Prime Contractor against the Sub Contractor, create an outline of interrogatories, deposition questions and participate as an umpire between the Prime Contractor, Sub Contractor and the Prevailing Jurisdiction prior to mediation and or Court Proceedings. 2008 Mr. Robison Assisted Sub Contractor in Louisiana who had performed work for a General Contractor and had not been compensated per their contract. Mr. Robison s participation in this matter was to comprise a list of deficiencies and re construction defects as directed by the General Contractor against the Sub Contractor, an outline create an of interrogatories, deposition questions and participate as an umpire between the General Contractor and Sub Contractor prior to mediation and or Court Proceedings.
Page 4 2007-2012 Mr. Robison was involved in the assistance of several Sub Contractors in a Lawsuit against a New Orleans General Contractor for nonpayment of work performed as a result of Hurricane Katrina under FEMA funding. This Case is still in process awaiting Federal intervention under the Whistle Blower Act 2007 - Deposition given regarding damage assessment to property located in Terry Town, LA. Mr. Robison provided testimony disputing the claims of the Contractor, Architect and Engineer regarding the actual damages and costs of repairs. The claim was settled upon Mr. Robison s recommendations. 2007 - Pre-Trial Consultant for case involving Home Owners Association dispute against home construction regarding retaining walls and drainage issues and pricing comparisons between 2004 construction costs and 2007 construction costs. The claim was settled upon Mr. Robison s recommendations. A Brief Summary of Major National Catastrophic Events Worked by Mr. Robison Hurricane Floyd Hurricane Charlie Hurricane Jeanne Hurricane Ivan Hurricane Wilma Hurricane Katrina Hurricane Dolly Hurricane Ike Hurricane Irene Atlanta Floods Atlanta City Tornado Ringgold Tornado Numerous Tropical Storm, Tornado, Flood and Hail Events Across The Country Education: 1979 1981 Harper College, Palatine IL, Business Management /Business Law / Spanish / Construction Management / Forensic Science Computer Proficiencies: Xactimate / MS Word / MS Excel / MS PowerPoint / MS Access / MS Publisher/ Quick Books Professional & Contractor Version Additional Qualifications and Achievements: Fluent in Spanish References and Additional Information for Mr. Robison: Additional Professional Employment Experience current and past certifications and referecnces available upon request. Thank you in advance for your consideration.
Page 5 Who We Are: We are Third Party Construction Dispute Resolution Providers, Construction Consultants, Appraisers / Umpires, Clerk of the Works Service Providers and Project Management Facilitators. The CSI Group, LLC (CSI) is an independent Construction Consulting Firm founded in 2005 by, and built upon the principles and desires to provide positive construction solutions to the insurance and construction industries as well as to individual property owners. With over thirty years experience in the Construction industry, John is an entrepreneur and a businessman that has operated as a General Contractor since 1977. Our Mission: To pride ourselves in providing prompt, courteous and efficient services along with impartial and justifiable expert evaluations, costs and supporting information without any hidden agendas or interests in the outcome. To strive to offer 24 hour response. To provide our professional staff the proper tools and training to assure that we will always provide each and every client with the unsurpassed quality of services demanded by our company and expected by our clients. To treat all clients fairly and equally. What We Do: When Disaster Strikes (CSI) is at your side! We specialize in Large Loss Evaluations to 20M + inclusive of the following services: Appraisals Builders Risk Evaluation Clerk of the Works Construction Consulting Construction Estimation Construction Management Cost Control and Analysis Critical Path Coordination Disaster Restoration Coordination Expert Testimony Litigation Support Post and Pre Disaster Planning and Contingencies Project Management Quality Control Third Party Dispute Resolution Umpire Services
Page 6 How We Do It: (CSI) has the Solutions to help you manage, and the knowledge to make it happen! We have earned a reputation within our Industry by treating each client fairly and equally while providing prompt, courteous and efficient services along with impartial and justifiable expert evaluations, costs and supporting information without any hidden agendas or interests in the outcome. We are Non-Biased We Do Not operate to generate Commissions or Billable Hours Our Consultants are Employees, and not Contract or Commission based Consultants We are big enough to provide for all your needs We have years of diversified construction experience We are Not inconspicuously tied to a sister construction and/or mitigation company We understand how important a Budget is We understand the demands for quality, accuracy, efficiency and professionalism We are small enough to treat each client as they are our only one Quite simply we Are the best Why We Do It: (CSI) knows When Disaster Strikes...Your Time Counts...Your Money Matters!! Through his vast experiences and the obvious needs within our industry for Honest and Non Biased Third Party Resolution, John has taken his talents and connections as a general Contractor within the industry and has turned his efforts towards making The CSI Group, LLC (CSI) into an industry leader for honest, accurate and impartial construction related solutions. This along with his personal demand for honesty and integrity and his expectation of the same by others, combined with his driving force to provide exceptional services, John has earned a strong respect within the Industry as well as within his specialized field of services. This allows The CSI Group, LLC, to provide prompt, courteous, efficient and professional services along with impartial and justifiable expert evaluations, costs and supporting information without any hidden agendas or interests in the outcome.
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