Intelligent Management Università di Bologna 02 marzo 2009

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Marco Mantegazza - WebSphere Technical Sales Team 02 marzo 2009 Intelligent Management Università di Bologna 02 marzo 2009

Globally, systems and infrastructure are reaching a breaking point. Explosion of data, transactions, and digitally-aware devices strains IT infrastructure and operations. Exponential growth in communications subscribers and services exposes bandwidth limitations. Supply inefficiencies and demand spikes tax energy and utility systems. Clogged and congested roadways impact productivity. Networks, supply chains, and borders face a proliferation of new risks and threats. Meanwhile, customer expectations and competitive pressures are increasing. 2

Dynamic Infrastructure: Addressing today s challenges and tomorrow s opportunities. A DYNAMIC INFRASTRUCTURE HELPS 3 IBM IS INVESTING IN IMPROVE SERVICE Cloud based services and solutions. Service Management Industry Solutions. Application management and hosting. REDUCE COST Energy efficient servers, storage, and facilities. Virtualization and consolidation solutions. Information infrastructure. Standardization and automation. MANAGE RISK Pervasive and preventive security solutions. Global resiliency and security centers Comprehensive resiliency solutions. Compliance and long term information retention.

Dynamic Infrastructure Enables visibility, control, and automation across all business and IT assets. Transforms assets into higher value services. Highly optimized to achieve more with less. Addresses the information challenge. Leverages flexible sourcing like clouds. Manages and mitigates risks. delivers superior business and IT services with agility and speed. 4

Dynamic Infrastructure: Transforming these assets into higher value services. DYNAMIC INFRASTRUCTURE SERVICE-ORIENTED AND SERVICE-MANAGED Rapid service deployment. Reusable service components. Secure and reliable processes. Integrated management across all assets. Service visibility, control and automation. Manage complex, rapid changes. implementing a service-oriented, service-managed approach to rapidly and dynamically deliver business and IT services. 5

Dynamic Infrastructure: Is highly optimized to achieve more with less. CLOUD COMPUTING VIRTUALIZATION + ENERGY EFFICIENCY + STANDARDIZATION + AUTOMATION = Reduced Cost leveraging virtualization, energy efficiency, standardization and automation to free up operational budget for new investment. 6

Dynamic Infrastructure Enables visibility, control, and automation across all business and IT assets. Transforms assets into higher value services. Highly optimized to achieve more with less. Addresses the information challenge. Leverages flexible sourcing like clouds. Manages and mitigates risks. delivers superior business and IT services with agility and speed. 7

IBM s own smart transformation has delivered results. IBM IT Transformation From 2002 through 2007, IBM's own IT investments delivered a cumulative benefit yield of approximately $4 billion. For every dollar invested, we saw a $4 cumulative benefit. CIOs Host data centers Web hosting centers Network Applications Data Center Efficiencies Achieved Consolidation and virtualization - thousands of servers onto approximately 30 IBM System z mainframes. Additional virtualization leveraging System p, System x and storage across enterprise. Substantial savings being achieved in multiple dimensions: energy, software and system management and support costs. Project Big Green The virtualized environment will use 80% less energy and 85% less floor space. 2X existing capacity, no increase in consumption or impact by 2010. Cloud-enabled on demand IT delivery solution Self-service for 3,000 IBM researchers across 8 countries. Real time integration of information and business services. 8 1997 Today 128 155 80 31 15,000 1 7 5 1 4,700

A dynamic infrastructure is a journey these interrelated initiatives can provide the DNA needed to thrive in a smarter planet. 9

Smarter Planet and Intelligent Management Essential to Addressing Dynamic Infrastructure and Green and Beyond Imperatives Enables dynamic infrastructure to deliver superior business services with agility and speed 10 service oriented cost optimized, highly virtualized, and energy efficient dynamically provide services from many different sources efficiently such as cloud computing Drives down cost, is intelligent and secure, and is just as dynamic as today s business climate Lowers energy costs and reduces energy consumption New Intelligence Green & Beyond Smart Work Dynamic Infrastructure

SOA and Intelligent Management Optimizes the management of business applications and services Powerful, comprehensive set of intelligent management solutions Proactively manage all types of SOA applications, services and environments to achieve smarter business outcomes Lower costs while delivering robustness and agility Adapt and responding dynamically Location independent 11 Integration Services Process Services Information Services Enterprise Service Bus Partner Services Business App Services Access Services Infrastructure Services Management Services Development Services Busines Services

Defining Intelligent Management The category, Application Infrastructure addresses their business challenges SOA WebSphere Portfolio Adoption Patterns Application Foundation Intelligent Management Extreme Transaction Processing 12 Application Infrastructure IBM WebSphere delivers the infrastructure for building, deploying and managing all types of applications, ensuring they deliver on business objectives regardless of the situation. At its core, it provides a high-performance foundation for creating and implementing agile and re-usable SOA applications and services. And it can allow you to intelligently and proactively manage those applications and services even when the situation calls for extreme processing capability. The cost of managing and running today s business applications, from enterprise wide to departmental level, is far exceeding the cost of the software itself. At the same time, the need to rapidly adapt to changing marketing conditions has never been greater, but adapting is costly. In order to meet business needs, while controlling cost you need to be able to optimize the management of your business applications. IBM WebSphere provides Enterprise Architects, Application Architects, and Applications Managers with a powerful, comprehensive set of intelligent management solutions for proactively managing all types of SOA applications, services and environments to achieve smarter business outcomes. Whether in a distributed or mainframe environment; and regardless of location (e.g. datacenter, geographically dispersed sites, shared, virtualized infrastructure in a cloud computing environment), WebSphere solutions lower costs while delivering robustness and agility to business applications to enable you to adapt and respond dynamically.

Intelligent Management Supporting Messages Release Management Release Management Application Availability Availability Management Lower operational and energy costs Proactively manage application health Application Performance Performance Management SLA Achievement SLA Management Access & Auditability Security Management Increase agility Capacity Management Virtualize applications Capacity Management and computing environments Usage / Metering Chargeback 13 Financial Management

IBM WebSphere Application Server Family Intelligent Management Capabilities Provided in WAS and WAS for z/os WebSphere Application Server for z/os WebSphere Application Server Network Deployment WebSphere Application Server WebSphere Application Server - Express WebSphere Application Server Community Edition 14 Built on common WebSphere code Built on open source technology

Intelligent Management WAS V7 Capabilities Overview Automated, flexible and adaptive application control and runtime efficiency Provisioning technology selects only needed functions Reducing footprint Flexible Management: Job Manager, Admin Agent for ultimate control of large-scale, distributed topologies WebSphere Business Level Applications improves management of multi-component applications Consolidated WebSphere and DataPower administration for broader administration and integration across WebSphere products 15

Runtime Provisioning For memory and space efficiencies Dynamically selects only the needed functions to significantly reducing the application server footprint and start-up times V6.1 Server V7 Server Web Container EJB Container Web Services SIP Container Security HA Manager Infrastructure 16 All Activated Web Container EJB Container Web Services SIP Container Security HA Manager Infrastructure

WebSphere Application Server Flexible Management For cost effective worldwide growth Job Manager Control multiple endpoints Remote management Loose Coupling Admin Agent Manager Deployment Mgr Admin Agent Admin Agent Server Server Server WebSphere Application Server 17 Base Application Server Programming Model QoS Security Administration Deployment Mgr Server Server Server Server Server Server Server Server Server Server Server Server Network Deployment Cell Administration Clustering

WebSphere Business Level Applications For simplified administration BLA1 BLA2 Composition A composition model that extends the notion of Application BLA3 Configuration EJB Module Web Module J2EE Enterprise App J2EE Enterprise App Java Lib Java Lib Business Logic WAR JAR 18 EAR JAR EAR Manages JEE and non-jee artifacts like SCA packages, libraries, proxy filters etc. Performs dependency management by tracking relationships between application components Supports Application Service Provider (ASP) scenarios by allowing single application binaries to be shared between multiple deployments Supports full lifecycle management of applications Install, distribute, activate, update, remove Aligns WebSphere Applications better with business as opposed to IT configuration

Support for WebSphere Application Server and More WebSphere Virtual Enterprise WebSphere Process Server WebSphere ESB WebSphere Portal Server WebSphere Commerce Server WebSphere Application Server Network Deployment, z/os Apache, JBoss, Oracle, PHP... Tomcat Works across leading platforms (Windows, UNIX, Linux, z/os) Works across leading server virtualization environments 19 Static HTTP LAMP / LEAP (Apache, PHP IBM HTTP Server) Manages WAS and WebSphere stack products Manages heterogeneous application servers JEE (Apache, JBoss, Oracle, WAS CE) VMware, PowerVM, z/vm...

Capabilities Description and Benefits Capability Application Health Management Description Proactively deal with application and application infrastructure issues before they become acute problems automatically Health conditions & associated corrective actions Requires application and infrastructure insight! Policy-based WLM Manage in-bound transaction requests in real time Route work to the application server that can do it best Streamline processing through the system for higher priority requests (give them priority) Ensure that in-bound requests do not overwhelm backend application resources Requires application knowledge! Application Edition Management 20 Upgrade applications without interruption Deploy new applications without jeopardizing application or service availability Coordinate activation of application versions & routing of requests to the application Test final pre-production level of an application version with a select group of users Benefits Higher application availability Lower administration costs Satisfied end users Better application performance Optimal throughput, responsiveness Satisfied end users Easy validation of new versions of applications & services Support rolling upgrades More agile and flexible application & service deployment

21

Building a dynamic infrastructure. Service Management Provide visibility, control and automation across all the business and IT assets to deliver higher value services. Maximizing the value of critical business and IT assets over their lifecycle with industry tailored asset management solutions. Asset Management Virtualization Leadership virtualization and consolidation solutions that reduce cost, improve asset utilization, and speed provisioning of new services. Energy Efficiency Business Resiliency Security Information Infrastructure 22 Address energy, environment, and sustainability challenges and opportunities across your business and IT infrastructure. Maintaining continuous business and IT operations while rapidly adapting and responding to risks and opportunities. End to end industry customized governance, risk management and compliance solutions. Helping businesses achieve information compliance, availability, retention, and security objectives.

Dynamic Infrastructure Service Management Smart is: Providing visibility, control and automation across all the business and IT assets to deliver higher value services. 23 Visibility - See Your Business Services. Control - Manage your risk and compliance. Create an integrated, actionable, and insightful view into critical metrics. Improve process discipline while remaining effective while systems grow. Automation - Build Agility into your Operations. Improve quality and reduce costs through operational and workflow automation.

Dynamic Infrastructure Service Management Next Steps 24 Visibility -See Your Business Services. Control - Manage your risk and compliance. Implement dashboards for real-time operations and process management. Get started with the ITSM Self-Assessment Tool. Leverage service management strategy and planning services. Integrate real-time event, resource, security and asset/ configuration data. Integrate process workflows with operational tools to enforce controls. Leverage service management design for an integration roadmap. Automation - Build Agility into your Operations. Implement automation across real-time operational tools, process workflows and all IT and non-it assets. Leverage service delivery and support automation across the service lifecycle.

Dynamic Infrastructure Asset Management Smart is: Maximizing the value of critical business and IT assets over their lifecycle with industry tailored asset management solutions. IT Asset Management Consolidated Asset Management Track and manage the lifecycle of IT assets. Manage the lifecycle of all critical assets. Manage security policy compliance. Track hardware and software deployment. Manage audit, lease and software compliance exposures. Combine inventory, maintenance, contacting processes. Address all types of assets: Production, Delivery, Transportation, Facilities, Infrastructure and IT. Enforce best practices across the enterprise. Ensure safe and reliable operations. Converged Assets Deep Industry Functionality Leverage operational assets with embedded IT. Meeting the needs of asset intensive industries. Physical devices are becoming IP enabled - smart meter. Embedded IT improves asset performance. Enable remote monitoring and automation. Industry specific solutions for Nuclear Power, Utilities, Transportation, Life Sciences, and Oil & Gas. Supporting infrastructure with Spatial and Linear Asset Management. 25

Dynamic Infrastructure Asset Management Next Steps IT Asset Management Consolidated Asset Management Track and manage the lifecycle of IT assets. Manage the lifecycle of all critical assets. Implement IT Asset Management and improve inventory, maintenance, contacting processes. Implement License Compliance Management to rack hardware and software deployment. Leverage IBM leadership in asset management. Implement consolidated enterprise asset management. Increase the reliability and availability of assets, and the services the assets collectively support. Converged Assets Deep Industry Functionality Leverage operational assets with embedded IT. Meeting the needs of asset intensive industries. Help IT and Operations work together to support ITenabled assets with asset management for all assets types. Automate workflows to enhance operational efficiencies. Leverage solutions built on standards-based (Java) technologies for Improve agility and flexibility. Leverage IBM s industry specific strategy,consulting, integration and implementation leadership. Start an asset management assessment. Increase productivity of the workforce while capturing knowledge. 26

Dynamic Infrastructure Virtualization Smart is: Leadership virtualization and consolidation solutions that reduce cost, improve asset utilization, and speed provisioning of new services. Reduce operating costs. Consolidate via virtualization to fewer systems. Simplify management of the infrastructure. Recapture floor space through consolidation. Manage availability in a 24/7 world. Increase availability and improve resiliency. Manage and secure data without affecting its availability. 27 Improve service responsiveness. Improve system, network and application performance. Process more information in real-time to make better business decisions. Bring new services online quickly. Dynamically adapt to the peaks of the business. Dynamically deliver resources where needed most. Make data available from anywhere, anytime.

Dynamic Infrastructure Virtualization Next Steps Reduce operating costs. Start with a Systems Consolidation Study. Leverage IBM s leadership server and storage products. Increase utilization of servers through consolidated workloads. Balance storage utilization with San Volume Controller. Manage availability in a 24/7 world.. Implement virtualization to increase IT utilization and efficiency with improved flexibility and resilience. Implement high availability and disaster recovery infrastructure using virtualization as a base. 28 Improve service responsiveness. Leverage IBM s IT Optimization studies and business value assessment. Implement virtualization to increase IT utilization and efficiency with improved flexibility and resilience. Optimize network for new systems environment Dynamically adapt to the peaks of the business. Implement virtualization to increase IT utilization and efficiency with improved flexibility and resilience. Leverage IBM s IT Optimization studies. Leverage IBM s Web Infrastructure Optimization and Virtualization Services.

Dynamic Infrastructure Energy Efficiency Smart is: Addressing energy, environment, and sustainability challenges and opportunities across your business and IT infrastructure. IT Efficiency Energy Management Reduce energy costs. Measure and control energy usage. Implement more energy efficient servers and storage. Increase IT utilization and efficiency. Improve service with increased flexibility and resilience. Understand energy consumption. Produce reports to demonstrate energy savings over time. Put policies in place to manage and control energy use. Data Center Facilities Environmental Leadership Reduce capital and operational costs. Establish green strategy. Extend the life of existing data centers. Rationalize data center infrastructure across the company. Design flexibility into my new data center infrastructure. 29 Comply with emerging stricter controls over energy consumption, greenhouse gases, and disposal of hazardous substances. Align IT with corporate sustainability initiatives to drive brand value.

Dynamic Infrastructure Energy Efficiency Next Steps IT Efficiency Energy Management Reduce energy costs. Measure and control energy usage. Start with an IT Energy Efficiency assessment. Leverage IBM s leadership server and storage products. Implement virtualization to Increase IT utilization and efficiency with improved flexibility and resilience. Implement energy monitoring and reporting. Put policies in place to manage and control energy use. Integrate energy data into enterprise management applications. Data Center Facilities Environmental Leadership Reduce capital and operational costs. Establish green strategy. Implement services to extend the life of a data center and adopt new servers. Conduct a data center strategy to reduce operational costs. Design a new data center with a modular approach with one of IBM s data center family solutions. 30 Benchmark your operations versus industry best practices. Investigate incentive programs to reward IT energy efficiency initiatives.

Dynamic Infrastructure Business Resiliency Smart is: Maintaining continuous business and IT operations while rapidly adapting and responding to risks and opportunities. Manage risk with end to end resiliency Adopt a business-driven strategic approach to business resilience. Reduce cost through proactive incident response Reduce operational costs associated with outages. Minimize impact of potentially disruptive events by determining the right resilience strategy - by business process. Respond more effectively to unforeseen events. Deploy resilience for services, operations and people. Assess business uptime needs against resiliency requirements. Maintain business operations and services. Implement failover work areas for your most critical asset your people. Avoid fines associated with compliance requirements or service level agreements. Ensure resilient service delivery Respond with speed and agility Effectively manage risk for key business services in a 24/7 world. Gain real-time control over risk posture and exposures. Meet operational needs to address resilience requirements. Protect business and IT assets to improve availability and recoverability. Deploy automation for failovers and incident response. Use monitoring to ensure demand is satisfied during demand 31 spikes. Ensure risk posture meets policies and regulations. Derive insight via dashboards, alerts and reporting. Utilize mixed sources for resilience; in-house, outtask, outsource, managed services. Regularly test recovery plans.

Dynamic Infrastructure Business Resiliency Next Steps Manage risk with end to end resiliency Adopt a business-driven strategic approach to business resilience. Reduce cost through proactive incident response Reduce operational costs associated with outages. Start with a resilience assessment. Leverage IBM s leading resilience expertise. Implement the appropriate business continuity plan. Implement an Information Protection Solution to reduce costs, maximize efficiency and protect critical data. Start with a business risk assessment to understand cost of risk exposures (including compliance). Leverage IBM s leading industry consultants to understand the specific regulatory requirements. Understand resilience optimization solutions to improve responsiveness. Ensure resilient service delivery Respond with speed and agility Effectively manage risk for key business services in a 24/7 world. Gain real-time control over risk posture and exposures. Start with a Business Impact Analysis. Determine where the current gaps are in continuity. Determine where risk to data and inefficiencies lie. Implement controls to address disaster recovery compliance requirements. Review proactive maintenance policies. Determine where risk to data and inefficiencies lie. Implement the right resilience strategy for each business process. Review sourcing options for flexible response to business needs. Review management and monitoring solutions for proactive response. 32

Dynamic Infrastructure Security Smart is: End to end industry customized governance, risk management and compliance solutions. Provide end-to-end risk management Reduce the cost of security Adopt a business-driven strategic approach to security. Meet changing business needs. Prioritize security risks by criticality to key business processes. Enable business change via a foundation of flexible controls. Meet operational needs to address compliance requirements. Leverage smart security solutions to lower overall cost Explore a mix of in-house and managed solutions Embed security into projects and infrastructure to enhance effectiveness. Ensure secure service delivery Respond with speed and agility Effectively manage risk for key business services. Gain control over risk posture and incident response. Meet operational needs to address security requirements. Protect business and IT assets to improve confidentiality, integrity and availability. Build in automation to respond to market needs, reduce cost and compliance fatigue. 33 Ensure risk posture meets policies and regulations. Improve incident response processes. Derive insight via dashboards, alerts and reporting.

Dynamic Infrastructure Security Next Steps End-to-end risk management Reduce the cost of security Adopt a business-driven strategic approach to security. Meet changing business needs. Start with a security risk assessment. Leverage IBM s leading security offerings and unique expertise combining business and security know-how. Implement security controls to holistically address compliance requirements. Start with TCO challenge offering, security standards and process assessments and design. Deploy products and outsourced services to reduce cost and risks from people and identities, data and information, applications and infrastructure Ensure secure service delivery Respond with speed and agility Effectively manage risk for key business services. Gain control over risk posture and incident response. Start with security policy, standards and procedures development. Implement threat and vulnerability management solutions. Automate security and compliance administration, management and reporting. 34 Start with a regulatory compliance assessment. Deploy automated incident response products or services. Implement SIEM products or managed services to drive improved insight.

Dynamic Infrastructure Information Infrastructure Smart is: Deploying a resilient, secure Information Infrastructure to protect, manage and gain insight from information. Consolidated, easy to audit solutions for Information Compliance. Always on Information Availability. Maintain accurate, reliable, and complete information. Manage compliance as an organization-wide process. Reduce risk and cost of litigation and audit deficiency. Provide continuous access to information. Meet service level commitments by design. Reduce disruptions, planned and unplanned. Policy-based Information Retention. Retain and manage business information efficiently. Reduce business and legal risk by purging expired data. Migrate data non-disruptively during business hours. 35 Building Information Security into the infrastructure. Ensure the security of confidential data. Provide secure, policy-based access to information. Audit and report security breaches as required.

Dynamic Infrastructure Cloud Computing Smart is: Access and deliver resources, services, and information quickly and easily, anywhere and anytime. Infrastructure Efficiency Respond quickly Pay for what you need, only when you need it. Deploy services rapidly in response to needs. Access computing resources as they are needed. Increase IT availability and improve efficiency. Track usage to effectively allocate resource accounting. Get resources quickly to optimize the opportunity. Access from any device, anywhere, anytime. Infrastructure, platform, application, and processes. Manage risks effectively Cloud Computing Leadership Effectively meet resiliency and security requirements. Establish a flexible sourcing strategy. Effective resiliency and security to ensure control. Enhance the user experience with integrity. Protect business assets while optimizing delivery. Implement a strategic plan that leverages flexible sourcing to optimize a dynamic infrastructure. Ensure that the IT and business infrastructure is ready to enhance strategic initiatives, not inhibit. 36

IBM can help enable a journey to cloud computing. Rapid deployment of infrastructure and applications. Request-driven service management. Service Catalog. Virtualization. Better hardware utilization. Improved IT agility. Server Consolidation. Streamline Operations manage physical and virtual systems. Lower power consumption. 37 Integrated service lifecycle mgmt. Expose resources as-aservice. Integrated Security infrastructure. Rapid provisioning of IT resources, massive scaling. Dynamic service mgmt. Energy saving via auto workload distribution.

Dynamic Infrastructure Cloud Computing Next Steps Infrastructure Efficiency Respond quickly Pay for what you need, only when you need it. Deploy services rapidly in response to needs. IBM Infrastructure and business consulting in support of cloud computing. Computing on Demand. Scale out File Services. IT optimization services. Blue house. Service Management Center for Cloud / Tivoli Service Automation Manager. Manage risks effectively Cloud Computing Leadership Effectively meet resiliency and security requirements. Establish a flexible sourcing strategy. Test and development cloud services. Information protection services. Security services for cloud computing. Implement a strategic plan that leverages flexible sourcing to optimize a dynamic infrastructure. Ensure that the IT and business infrastructure is ready to enhance strategic initiatives, not inhibit. 38

Trademarks and notes IBM Corporation 2009 IBM, the IBM logo and ibm.com are registered trademarks, and other company, product or service names may be trademarks or service marks of International Business Machines Corporation in the United States, other countries, or both. A current list of IBM trademarks is available on the Web at Copyright and trademark information at www.ibm.com/legal/copytrade.shtml Dynamic Infrastructure is a registered trademark of IBM. Adobe, the Adobe logo, PostScript, the PostScript logo, Cell Broadband Engine, Intel, the Intel logo, Intel Inside, the Intel Inside logo, Intel Centrino, the Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, IT Infrastructure Library, ITIL, Java and all Java-based trademarks, Linux, Microsoft, Windows, Windows NT, the Windows logo, and UNIX are trademarks or service marks of others as described under Special attributions at: http://www.ibm.com/legal/copytrade.shtml#section-special Other company, product and service names may be trademarks or service marks of others. References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. 39