EVERY PICTURE SAVES A THOUSAND WORDS Cloudview Visual Verification & Remote Access
Effective verification before expensive escalation Camera 3G Fixed Network {Wifi Cloudview Alarm System Digital Communicator Cloudview Adapter Alarm Receiving Centre Adding value with Visual Alarm Verification Security is an industry driven by technology. From the earliest locks to state of the art CCTV, new advances have helped to improve outcomes, efficiency and costs. Now a new breakthrough from Cloudview is harnessing the latest cloud-based technology to offer security contractors, installers and corporate endusers a secure, reliable, Visual Alarm Verification Service. It s been designed to deliver added value to CCTV systems enabling Alarm Receiving Centres to cut down false alarms, unnecessary escalations and wasteful use of the emergency services. Real evolution in risk evaluation Cloudview s Video Surveillance as a Service (VSaaS) platform is a step change in the capture and management of high-quality security camera footage via the Internet. Plug and play functionality means existing or new CCTV cameras can be connected to our Cloudview Visual Network Adapters (VNA) quickly and easily. The VNA will then create a unique and secure connection to a protected account that can be accessed and acted on by an Alarm Receiving Centre (ARC). It is a simple and economic way to include an effective, reliable Visual Alarm Verification component into any security system. This can be used to confirm whether an alarm is genuine or false - either by ARC operators or by sharing footage via mobile, laptop or tablet. Cloudview has been designed to integrate quickly and seamlessly into monitoring centre software for ARCs. And, because Cloudview works with analogue cameras, ARCs can offer the system to installations with existing alarm and CCTV systems. Page [1]
Benefits Creates secure, reliable, cloudbased Visual Alarm Verification networks A flexible value added component of any CCTV monitoring solution Integrates Alarm Systems with clients CCTV systems without the need for costly infrastructure investment Alarm Receiving Centres can verify footage faster and more effectively Footage can be shared with clients via smartphone or tablet Low bandwidth - an ideal way to deliver an economic solution for remote locations A dual communications path featuring Ethernet plus 3G backup - and SD recording ensures ultimate reliability Simple, plug and play solution saves costs in terms of set-up and reduced false alarms
Giving your security solutions an edge Why you can count on Cloudview s Visual Alarm Verification service Cloudview is the result of a clear vision for the future of security, combined with a significant investment in state-of-the-art IT expertise and technology. Over 20 man-years have already been dedicated to building a solution with security at its core. Cloudview is designed, not to replace existing systems, but to enhance them - so that installers, Alarm Receiving Centres and corporate clients can have absolute confidence in our security, reliability and flexibility.
Security Given the nature of the footage and the assets they are protecting it s essential that connections from CCTV sites to ARCs are 100% secure from hacking. Often, this is not the case. However, you can rest assured that Cloudview is absolutely secure. As part of the Cloudview package a unique encrypted TLS (Transport Layer Security) tunnel is automatically set-up between the client s camera and the ARC. This makes Cloudview as secure as the traditional option of setting up a VPN between each camera and the ARC, whilst being much more cost-effective. Trust Once footage has been securely sent from a client camera to the ARC it can, if required, be securely stored on Cloudview s servers for future reference. Of course, we understand the importance of security for providers and clients alike not just in terms of cost but in terms of brand reputation. That s why Cloudview offers the most up to date, state of the art data security available, with bank level encryption for all data stored - plus image hashing of all footage. Access to data is also strictly limited to authorized users. We are constantly reviewing and upgrading data protection methods as new security innovations are developed. Reliability Our service is all about visual verification of alarms and it s been built to ensure that this is the one essential we always deliver. That is why our system has a triple failsafe designed into its DNA. Our Visual Network Adapter (VNA) is able to automatically failover to 3G if the Ethernet connection fails. In the unlikely scenario of a general communications failure, data can be recorded onto the inbuilt SD card and then automatically uploaded to the ARC when a connection is re-established. Compatibility Security solutions are often a trade-off between the costs of setting up a new system and the costs saved by the system. At Cloudview we realized from inception that to be cost-effective our solution had to adapt to existing systems and not simply replace them. That s why our Visual Network Adapter is designed to integrate with and enhance existing security systems. For instance, if circumstances demand, our VNA enables ARCs to access existing CCTV cameras live to assess risks. And if an insurance company requires visual verification at an alarm only site, our VNA can easily be added with an analogue camera to deliver visual verification without a full CCTV install. Page [4]
Cloudview Features (VNA) Simple No expensive IT installation required. Security system installers can easily set up Cloudview without the need for specialist IT expertise. Secure Built-in data security Cloudview protects client data with encrypted bank-level security. Cost-effective No VPN needed Using our VNA means you don t need to set up an expensive VPN as part of your security package just plug in and go. Compatible Connects to alarms, PIRs and other sensors The Cloudview VNA can be connected to regular existing alarm systems to provide the ultimate in visual verification. Flexible Built-In WiFi, 3G and SD card ensures reliability The Cloudview VNA uses WiFi & 3G to connect to the Internet and an SD card back-up to ensure reliability. Resilient Operates in low bandwidth environments The Cloudview VNA is ideal for remote locations. Convenient Plugs into camera or DVR Designed to be a flexible solution adaptable to current cameras and systems. Practical Remote diagnostics No need for costly engineering call-outs - Cloudview will tell you immediately when something is wrong with the operation of your visual verification system. Future-proof Automatically upgradable As Cloudview improves existing features and develops new ones, they re automatically made available to download onto the Cloudview VNA. Privacy Refinement Blank out areas within the view of cameras for privacy. Page [5]
Cloudview
Cloudview Features (VNS) Inbox Storage Alarm Receiving Centres and end-users can keep footage in their account inbox for 7,30, 60, 90 days and up to 6 years in folders if necessary. Encryption All data is encrypted with bank level protection. Image Tamper Proofing CCTV Footage can be tamper proofed by applying Image Hashing to enhance legal veracity. Camera Activation Security solutions can be set to activate on motion detection and/or other external triggers. Camera status ARCs can recognize when cameras are recording, switched off or alerting. Schedule recording Schedule camera recording within specified time periods. Alerts Packages can be set up so that ARCs can manually or automatically share events and footage with relevant, authorized persons via tablet, mobile, laptop or PC using email or SMS. Maps, Cameras, Sites, Locations ARCs and end users can access data by searching the map for locations and cameras, drilling down to vital visual data. Page [8]
Release Roadmap Release Roadmap Scheduled Cloudview Functional Enhancements VNA Technical Management Advanced firmware upgrade scheduling, edge recording scheduling, SD health monitoring and dynamic bandwidth optimization. VNA Operational Management Advanced recording and monitoring scheduling, alarm-activated frame rate and image quality changes, user-defined pre- and post event caching. Cloudview Interface Visual inbox, footage merging and Site/Building diagram upload. Cloudview Networking Conversations, corporate networking. Scheduled Cloudview VNA Connectivity Enhancements IP Cameras VNA providing for connection of IP cameras. Pan Tilt & Zoom Local Storage Simultaneous recording to local storage at high frame rates, with all footage available for upload to the Cloudview servers if and when required. Intelligent Triggering Data analytics and advanced alarm triggering and alerting. Scheduled VNA Product Development Rack mount version 10-inch and 19-inch rack mount version supporting up to 32 camera connections. Page [4] Page [9]
Future Proof The Internet adds another dimension to the scalability and adaptability of modern technology. Everything from the latest versions of operating systems to new applications, functions and features can be downloaded to devices ranging from PCs to smartphones. In the same way, our Visual Network Adapter has been designed to be future proof. That means as well as providing an effective Visual Alarm Verification solution today, it can provide tomorrow s solutions too. New security features, innovations and upgrades can be automatically downloaded to the VNA so that you can broaden the scope of your offering to clients, adding value and increasing your potential returns.
Ask us how we can give you an edge Cloudview s Visual Alarm Verification service gives your security solutions an economical and effective edge over the competition. If you would like to discuss how we can help you add value to your offering, please contact our team today. Call: +44 (0) 1256 698071 Email: cctv@cloudview.co Web: cloudview.co Cloudview Cloudview (UK) Limited Pinewood, Chineham Business Park Crockford Lane Basingstoke Hampshire RG24 8AL Cloudview (UK) Limited 2013 All specifications subject to change. E&OE. All sales of Cloudview Services and Products are subject to the terms and conditions of use and sales of Cloudview Limited and Cloudview (UK) Limited.