Certification Program



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Certification Program Bernard Chomilier, Paul Molinaro, Caroline Loftus April 21, 2008 1

Certification Program Overview Certification Program Standard vocabulary Broad understanding of supply chain Level I Certification in Humanitarian Logistics (CHL) Fundamentals of SC and logistics For field logisticians at operational level Level II Professionalize logistics Created for the humanitarian sector Address training needs at multiple levels of organizations Improved program support Increased collaboration and understanding Certification in Humanitarian Supply Chain Management (CHSCM) Emphasis on planning, operating, and improving supply chain For mid-level managers, senior logisticians operating at tactical level 2

Where we are with CHL 26 completions Average : 53 weeks Range: 12 101 weeks 341 enrolled 53% in Africa 80% men, 20% women 65% self-funding Distribution among organizations: UN: 49% NGOs: 23% Red Cross Movement: 10% Local NGOs: 1% Other: 17% Asia UN INGO Local NGO Asia Europe Distribution of students Other Geographic distribution Central & South America Middle East Africa 3

Expanding Reach: Student of the Year Award Student of the Year award recognizes students achievements Award to be presented at Chartered Institute of Logistics and Transport event in June Fritz Institute sponsoring the award 4

Choosing the Student of the Year Considerations Overall high quality course work completed Significant improvement in coursework during program Excellent quality of course work under difficult circumstances Supporting Evidence Coaches recommendations and feedback Reference from students organizations Information from students Students work Sorry for the delay submitting the assignment. You may have heard that one of the Plan International field office in Pakistan was attacked last week. This had caused a shock to all agencies and more work. Apart from this monthly reports, routine work, security procedure review and orientation, etc. 5

Student of the Year finalists for 2008 Eskalem Bogale, UNHCR (Monrovia) Pilot student, completed in July 2007 Tabinda Syed, UNICEF (Pakistan) Pilot student, completed in January 2008 Caroline Clarinval, ICRC (Sri Lanka) Completed in November 2007 6

Expanding Reach: Scholarship Program Provide better access to the CHL program via scholarships Aimed at self-funding individuals To apply, need at least 6 months of humanitarian logistics experience 10 scholarships in 2008 sponsored by Fritz Institute Create sense of competition and excitement around CHL Allows us to ask students directly why certification is important April Mid-May Mid-August Mid-September Application process finalized Scholarship program launch Deadline for applications Winners notified 7

Certification Perspectives One student s experience: Tabinda Syed, UNICEF One organization s experience: Martin Dalton, Concern Worldwide Learning center perspective: Peter Jones, Logistics Learning Alliance 8

Further developments: Translating CHL into French Strategic decision to offer CHL in French Learning materials Coaching Address shortage of French-speaking logisticians, particularly in West Africa Addresses need for local capacity building Timing: Pilot in October 2008 Launch in early 2009 9

Certification in Humanitarian Supply Chain Management (CHSCM) Builds on the foundation and structure of CHL Heavy emphasis on planning and ties to organizational and program strategy Complex case study environment Pushes logisticians beyond as is processes Organizational strategy Supply Chain Management Relationships Programs 10

CHSCM elements: Planning Framework for planning and setting up a supply chain Emphasizes impact of planning on supply chain performance Considers supply chain types in planning phases Ties planning processes to organizational and program policy and goals 11

CHSCM elements: Supply Chain Operation and Coordination Provides framework for coordinating and operating supply chain Emphasis on performance monitoring and measurement against expectations Structured approach to problem and resolution identification Project management and change management Expectation s set Performance Planned Plans set, reqts determined Operation plans in place Performanc e monitored Performance Managed Problem cause/actio n analyzed Action taken Goals Plans Support Data Performance Executed Change in execution Results 12

Case study environment: Students must manage complex operations in multiple countries Engaged in preparedness planning Ongoing food and shelter distribution operations in Betaland SCILaid taking the lead on shelter for vulnerable population Regional Logistics Center in Epsilonland Working with the Deltaland Ministry of Health to support primary health care program Assessing hurricane damage Student hired as Regional Logistics Coordinator to manage multiple operations 13

Demonstrating competence Fewer, more complex tasks Multiple, interlinked concepts in each task Frameworks in learning units applied Sample: Configure a fixed order quantity inventory system assuming a service level of 95% and that there are 7 days in a week. 14

Who is eligible and ready? Candidates who have completed CHL Assume 6 months between courses to gain additional experience Logisticians operating at a tactical level within humanitarian organizations Engaged in planning, resourcing, managing supply chain and implementation of supply chain strategy 3-5 years of experience in humanitarian logistics Senior logisticians, mid-level managers Students do not need to be engaged daily in warehouse management, procurement, etc., but should have experience and expertise with foundation skills of supply chain management 15

Launch CHSCM will officially launch May 1, 2008 16

Gaining University Recognition for the Certification Programme 3 Options CHL as an entry qualification to relevant undergraduate/bachelors programmes CHSCM as an entry qualification to relevant postgraduate masters programmes CHSCM as an exemption to a unit on humanitarian supply chain management 17

Initial list of target Universities Lugano (Switzerland) Cranfield (UK) Plymouth (UK) Southampton (UK) Greenwich (UK) Cardiff (UK) Coventry University (UK) Erasmus (Netherlands) Woolangong (AU) Charles Darwin (AU) 18

What do we need to do? Identify and contact universities Apply for entry/exemption Send materials Follow up regularly, but with patience! 19

Collaborative Partnership Advisory Committee Francois Mounis, ICRC John Rickard, IRC Enrique Torres, MSF Holland Martijn Blansjaar, Oxfam Training Institutions Dorothea, CILT-UK Peter Jones, Logistics Learning Alliance Donors USAID ECHO DFID Caroline Loftus, Save the Children US Abdi Egeh, UNHCR Paul Molinaro, UNICEF Bernard Chomilier, Steve Nsubuga, WFP 20

Medical Logistics Training Proposed distance learning course on specific issues relating to medical logistics Aimed at logisticians with medical background and/or other logisticians working on medical logistics programs Follow competence model and case study approach 21