Hyper-sonic flight Ness Case Study Ness Technologies
Agenda Ness Technologies 2
Introduction to Ness Ness Technologies
Ness Software Engineering Services division Customer base in North America, Europe, Israel Customers who generate revenues from their proprietary software Multi year contracts (3-5 years) Outsourced collaborative software product R&D High level of customer intimacy model R&D budgets Fastest Growing Business, Unique Business Model Ness Technologies 4
A Product Mindset is our DNA Ness Technologies 5
Ness Agile Journey 9+ years of Agile development 1000+ people in Agile teams Aiming for 100% agiletrained workforce IP and Framework around Agile process and tools Image courtesy freefoto.com Ness Technologies 6
NessSMART Seasoned Agile Practitioners 3000+ Product Engineering Quality releases every year 115+ clients Ness Agile Methodology Customized Toolset Predictability Real-time Integration across Engineering Functions NessSMART Ness Effectiveness Metrics Productivity Transparency Ness Technologies 7
Context of this Case Study Ness Technologies 8
The Customer Customer specializes in K-12 school systems Engaged with Ness for a few years Strategic Partnership with Ness for R&D, developing and retaining core IP Expectation from Ness Innovation, Return on Investment, Quality Ness Technologies 9
The Application This is a SAAS-based platform enabling students and teachers to connect online for supplemental learning Supports multiple online learning products for different age groups Project started with joint ownership Ness took on entire ownership of project 6 months later The total team strength is around 40-50 Image courtesy freefoto.com Ness Technologies 10
The Methodology Image courtesy fotopedia.com Ness Technologies 11
The Project journey - three distinct phases Pre-Ness Joint ownership, Customer + Ness (about 6 months) Complete Ness Ownership (over a year) Image courtesy freefoto.com Image courtesy fotopedia.com Image courtesy http://www.flickr.com/photos/johnkay/ Ness Technologies 12
Problem Statement Ness Technologies 13
Challenges when Ness took over Image courtesy fotopedia.com Ness Technologies 14
Solution Description Ness Technologies 15
Solution Overall Planning Ness Technologies 16
Solution Visibility to Stakeholders Ness Technologies 17
Solution Release Quality Ness Technologies 18
Solution Productivity Ness Technologies 19
Framework Goals and Metrics Ness Technologies 20
Framework Long-term goals yearover-year improvements Short-term goals incremental checks Image courtesy geograph.org.uk Ness Technologies 21
Long-term Goals and Measures Goal Metric Frequency Measure Productivity Total Story Points delivered Yearly Increase in story points System test cycle time Yearly Percentage reduction Test execution productivity Yearly # of tests executed/day/ FTE Ness Technologies 22
Short-term Goals and Measures Goal Metric Dip-stick at Measure Development Process maturity Unplanned builds End of Integration Test # of builds required during system test System test defects End of System Testing # of Sev. 1 and 2 defects found in system testing Quality Defect leakage into production Release # of defects encountered in production Unplanned outages Release # of unplanned outages Ness Technologies 23
Results Ness Technologies 24
Results Long-term Goals 2% Increase in 50% 111% Increase in Reduction in Total Story Test System Test Points Execution Cycle Time Delivered over Productivity over the year the year over the year Ness Technologies 25
Results Short-term goals Dev Process 3 Builds during System Test 2 1 0 R1 R2 R3 R4 R5 R6 R7 60 System Test Defects 40 20 0 R1 R2 R3 R4 R5 R6 R7 Pre-Ness Joint Ownership Ness Ownership Ness Technologies 26
Results Short-term goals Quality 30 Defect Leakage to Prod 20 10 0 R1 R2 R3 R4 R5 R6 R7 6 Unplanned Outages 4 2 0 R1 R2 R3 R4 R5 R6 R7 Pre-Ness Joint Ownership Ness Ownership Ness Technologies 27
Overall Result Cost Savings! But bottom-line and ROI are what really matter, right? So how well did all of the above improvements translate to monetary terms? They translated to a respectable 5.5% savings in cost over the year! Image courtesy fotopedia.com Ness Technologies 28
Questions? Ness Technologies 29
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