Miami Valley Educational Computer Association Disaster Recovery Plan December, 2008 The following document how to implement the Disaster Recovery Process for MVECA staff and the District users.
MVECA Responsibilities... 3 Off Site Storage Of Data and System Media... 3 MVECA Generator... 3 Disaster Reciprocal Agreement: ( Hot Site )... 3 User Responsibilities... 4 Recovery Plan... 4 Priority Usage List of Hot Site Usage... 5 Contact List... 6 APPENDICES... 6 A.1 MVECA Member Districts... 7 A.2 Reciprocal Disaster Services Agreement with MDECA... 10
MVECA Responsibilities The following information outlines the responsibilities of the Miami Valley Educational Computer Association (MVECA). Off Site Storage Of Data and System Media MVECA provides off-site storage at the Greene County Career Center located at 2960 West Enon Road, Xenia, Ohio. MVECA uses the StorServer backup solution for all servers. This solution backs up all files on all servers, and then nightly backs up any file that change. Backups are run 7 days a week on all servers. As part of the backup process, daily DR tapes are created. The tapes contain the latest files for all servers and a copy of the backup database. These tapes are taken off site on Tuesday and Friday. StorServer is configured to keep 45 copies of inactive files (previous versions of files) and to keep a single copy of any file that is deleted for 30 days. In addition to the StorServer tapes, copies of the districts fiscal files are copied to a server located at the MDECA ITC in Dayton. The files are ZIPed before copying and are copied using Secure FTP. MVECA Generator On November 20, 2008, the MVECA General Assembly approved the purchase and installation of an emergency back-up electric generator. The generator will be sized to handle our 30 kva UPS and other related computer room equipment, including two computer room HVAC condensers. The generator will provide automatic transfer of power to our entire computer room and also to our training lab. We expect that the generator will be installed during the month of January 2009. Disaster Reciprocal Agreement: ( Hot Site ) MVECA has an agreement with the Metropolitan Dayton Educational Cooperative Association (MDECA) located at 225 Linwood Street, Dayton, Ohio. This agreement stipulates that in case of a disaster (where the computer equipment at either location is out of service) that the non-functioning site "users" may have access to the computer at the functioning location so that necessary data processing operations may be performed
User Responsibilities User is responsible to bring the district s records up-to-date from the date of the latest backup used in restoring the district s records. In most circumstances data would be restored from the previous working day. In the event that the most recent daily backup media was destroyed, then the recovery work would have to be done from the previous DAILY or WEEKLY backup. MVECA personnel would instruct each user regarding the dates of work that must be reproduced. Transportation to and from the hot site (or to a location convenient with the hot site). All forms (i.e. paper, checks, p/o s) must be brought with the user. All charges that the hot site normally assesses the users within their consortium will be passed on to the non-functioning user using the hot site. Recovery Plan The following recovery plan will be implemented and followed until computer services normally provided by MVECA are restored. This agreement stipulates that in case of a disaster (where the computer equipment at either location is out of service) that the non-functioning site "users" may have access to the computer at the functioning location so that necessary data processing operations may be performed. This arrangement of a hot site, where data processing functions can be resumed in the event of a disaster, is not intended for daily use by the non-functioning users. The services provided will be assigned on a priority basis as outlined in the Priority Usage List. MVECA will make all the necessary arrangements in order to schedule those Districts requesting services. 1. MVECA users notified of the current situation, and advised to follow Recovery Plan. 2. Hot site notified of the situation and request made to implement this recovery plan. 3. All data media, such as tapes, containing the necessary files be gathered from the off-site storage facilities: 4. Latest DAILY backup copy of the working week. 5. Latest WEEKLY backup copy. 6. Latest STANDALONE backup copy. 7. Those users requesting services as outlined in the Priority Usage List notify MVECA office of their needs.
8. MVECA will make the arrangements with the hot site to see that the requesting user has an account established for them and to insure that the data files are then loaded. 9. The hot site will notify MVECA of a district within their consortium that is located in an area of proximity to MVECA. This location will have the necessary terminals and printers for the nonfunctioning district s use. 10. MVECA will maintain a staff member at a location convenient with the hot site to help the nonfunctioning districts. 11. Necessary vendors and insurance companies are notified per Contact List. 12. Backups are run at the hot site for those districts that have been utilizing the system. These are then stored as per outlined in OffSite Storage of Data and System Media section. 13. Once a facility has been selected and new equipment installed for MVECA s operations, all user files are brought up-to-date with the latest backup copies. 14. Users are notified of the location and hours of operation of the re-installed, operational MVECA ITC. Priority Usage List of Hot Site Usage The following information outlines the priority in which users affected by the disaster may have access to the designated hot site. 1. Those districts required to meet their payroll will be given priority over all other users. 2. Normal daily operations such as p/o, receipt, and check processing will be allowed access to the hot site on a bi-weekly basis. 3. Student Services: a. Grade reporting will be given priority over all other student services operations. b. Attendance, and other reports will be allowed access to the hot site on a bi-weekly basis. 4. All other non-essential operations will cease until normal operations are provided by MVECA.
Contact List The following agencies/individuals will be contacted as soon as possible as per the need of their services. MVECA Contacts Gary Bosserman, Director of Operations o MVECA, 937-767-1468 x3105 o Cell, 937-681-6959 Dean Reineke, Executive Director o MVECA, 937-767-1468 x3104 o Home, 937-697-5000 o Cell, 419-438-7954 MDECA Contacts MDECA Office Number 937-233-4980 Jerry Woodyard, Executive Director o 937-223-1112 x3013 Bill Griffith, System Manager, Operations o 937-223-1112 x3018 HP Contact Personnel HP Hardware support 800-354-9000 Communications Equipment Needs Ameritech, AT&T 800-480-8088 Cisco Smartnet Maintenance 800-553-2447 Contract Number: 1006129 DataServ Inc: (800) 927-3282 Time Warner Cincinnati and Dayton, 866-618-7667 touch 9 for dedicated access Time Warner Columbus, 866-286-3938 or 614-255-4970 SOMACS T1 (800) 252-6499 State Software Development Team Duane Baker, NWOCA, 419-267-5222 Reddy Electric Company Kenneth White, 937-372-8205 or 937-902-7831 (cell) Insurance Contact Indiana Insurance 1-800-279-7221 Policy 42-165-687 Local Agent - Anderson-Williamson, 937-372-4491 Proxy Server Contact Stratacache 937-224-0485 State Department Jennie Arnold, jennie.arnold@ode.state.oh.us (614) 644-0787 APPENDICES
A.1 MVECA Member Districts The following pages list the member districts within the MVECA Service Territory. Beavercreek City Schools 3040 Kemp Road Beavercreek, Ohio 45431 Dennis Morrison, Superintendent (548-2428) Dennis.Morrison@beavercreek.k12.oh.us Stephen Maag, Treasurer (458-2421) Stephen.Maag@beavercreek.k12.oh.us Phone: 937-462-1522 Fax: 937-429-7517 Cedar Cliff Local Schools P. O. Box 45 Cedarville, Ohio 45314 David Baits, Superintendent (766-6000) CC_BAITS@mveca.org Pat Michalski, Treasurer 766-5633) CEDAR_TRES@mveca.org Phone: 937-766-6000 Fax: 937-766-5211 Clark-Shawnee Local Schools 3680 Selma Road Road Springfield, Ohio 45502 Debbie Finkes, Superintendent Cs_dfinkes@mveca.org Jullie Turner, Treasurer cs_jturner@mveca.org Phone: 937-328-537 Fax: 937-328-5379 Greene County ESC 360 East Enon Road Yellow Springs, Ohio 45387 Terry Thomas, Superintendent Gcb_tthomas@mveca.org Robert Arledge Jr., Treasurer Gcb_carledge@mveca.org Phone: 937-767-1303 Fax: 937-767-1025 Greenon Local Schools 500 Enon-Xenia Road Enon, Ohio 45323 Lori Lytle, Superintendent Gr_llytle@mveca.org Dawn Weller, Treasurer dweller@greenon.k12.oh.us Phone: 937-864-1202 Fax: 937-864-2470 Blanchester Local Schools 951 Cherry Street Blanchester, Ohio 45107 Brian Ruckel, Superintendent ruckelb@blanchester.k12.oh.us Darlene Kassner, Treasurer rogersd@blanchester.k12.oh.us Phone: 937-783-3523 Fax: 937-783-2990 Clark County ESC 25 West Pleasant Street Springfield, Ohio 45504 Stacia Smith, Superintendent Ck_ssmith@mveca.org John Calland, Treasurer Ck_jcalland@mveca.org Phone: 937-325-7671 Fax: 937-325-9915 East Clinton Local Schools 97 College Street Lees Creek, Ohio 45138 Gary West, Superintendent Ec_gwest@mveca.org Deborah Lawwell, Treasurer Ec_dlawwell@mveca.org Phone: 937-584-2461 Fax: 937-584-2817 Greene County Career Center 2960 West Enon Road Xenia, Ohio 45385 Marsha Leonard, Superintendent mleonard@greeneccc.com Judy Geers, Treasurer jgeers@greeneccc.com Phone: 937-372-6941 Fax: 937-7-372-8283 Greeneview Local Schools 4 South Charleston Road Jamestown, Ohio 45335 Valerie Browning, Superintendent Gv_vbrowning@mveca.org Julie Gibson, Treasurer Gv_jgibson@mveca.org Phone: 937-675-2728 Fax: 937-675-6807
Hillsboro City Schools 338 West Main Street Hillsboro, Ohio 45133 Art Reiber, Superintendent areiber@hillsboro.k12.oh.us Jeff Anderson, Treasurer Hi_janderson@mveca.org Phone: 937-393-3475 Fax: 937-393-5841 Miami Trace Local Schools 1400 US Rt. 22 NW Washington CH, Ohio 43160 Dan Roberts, Superintendent Mt_droberts@mveca.org Debbie Black, Treasurer Miami_tres@mveca.org Phone: 740-335-3010 Fax: 740-335-5675 Northwestern Local Schools 5610 Troy Road Springfield, Ohio 45502 Fred Breyer, Superintendent Breyer@northwestern.k12.oh.us Dave Bollheimer, Treasurer Nw_tres@mveca.org Phone: 937-964-1318 Fax: 937-964-6019 Southern Ohio ESC 3321 Airborne Road Wilmington, Ohio 45177 Robert Dalton, Superintendent So_rdalton@mveca.org Alleyn Unversaw, Treasurer So_aunversaw@mveca.org Phone: 937-382-6921 Fax: 937-383-3171 Sugarcreek Local Schools 60 East South Street Bellbrook, Ohio 45305 Dr. Keith St. Pierre, Superintendent Keith.Stpierre@sugarcreek.k12.oh.us Kevin Liming, Treasurer Kevin.liming@sugarcreek.k12.oh.us Phone: 937-848-4800 Fax: 937-848-5018 Madison-Plains Local Schools 55 Linson Road London, OH 43140 Boon Hall, Superintendent bhall@madison-plains.k12.oh.us Scott Hiles Treasurer shiles@madison-plains.k12.oh.us Phone: 740-852-0290 Fax: 740-852-5895 Northeastern Local Schools 1414 Bowman Road Springfield, Ohio 45502 Rick Broderick, Superintendent Ne_rbroderic@mveca.org Denise Schneider, Treasurer Ne_dschneide@mveca.org Phone: 937-325-7615 Fax: 937-328-6592 Southeastern Local Schools 195 Jamestown Street, P.O. Box Z South Charleston, Ohio 45368 John Abdella, Superintendent jabdella@sels.us Brad McKee, Treasurer bmckee@sels.us Phone: 937-462-8388 Fax: 937-462-7915 Springfield-Clark JVS 1901 Selma Road Springfield, Ohio 45505 Randy Richardson, Superintendent randallrichardson@scjvs.k12.oh.us Pam Mustovich, Treasurer PamAshbaugh@scjvs.k12.oh.us Phone: 937-325-7368 Fax: 937-325-7452 Tecumseh Local Schools 9760 West National Road New Carlisle, Ohio 45344 Dr. James Gay, Superintendent Tl_jgay@mveca.org Debra Decker, Treasurer Tl_ddecker@mveca.org Phone: 937-845-3576 Fax: 937-845-4453
Washington CH City Schools 306 Highland Avenue Washington CH, Ohio 43160 Keith Brown, Superintendent Wch_brown@mveca.org Ben Teeters, Treasurer Wch_tres@mveca.org Phone: 740-335-6620 Fax: 740-335-1245 Xenia Community Schools 578 East Market Street Xenia, Ohio 45385 Jeffrey Lewis, Superintendent jelewis@xenia.k12.oh.us Rosalee Townsend, Treasurer Xen_townsend@mveca.org Phone: 937-376-2961 Fax: 937-372-4701 Wilmington City Schools 341 South Nelson Avenue Wilmington, Ohio 45177 Ron Sexton Superintendent Ron.sexton@wilmington.k12.oh.us Holly Cahall, Treasurer Holly.cahall@wilmington.k12.oh.us Phone: 937-382-1641 Fax: 937-382-1645 Yellow Springs Exempted Schools 201 South Walnut Street Yellow Springs, Ohio 45387 Norman Glismann, Superintendent Ys_nglismann@mveca.org Joy Kitzmiller, Treasurer Ys_tres@mveca.org Phone: 937-767-7381 Fax: 937-767-6604
A.2 Reciprocal Disaster Services Agreement with MDECA Following is a copy of the Reciprocal Disaster Services Agreement.