Oracle E-Business Suite Extensions for Endeca Converse with Your Data Mid-Atlantic OAUG Meeting June 19, 2015 Cathy Coleman, Oracle E-Business Suite Applications Solution Consultant 1
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Oracle E-Business Suite Extensions for Endeca Handling More Data Much Faster WO PO $ SO $ PO EBS DATABASE EBS ENDECA EBS ENDECA APPLICATIONS Oracle Confidential Internal/Restricted/Highly Restricted 12
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Oracle E-Business Suite Extensions for Oracle Endeca 25 Extensions Incentive Compensation Receivables Payables Channel Revenue Management iprocurement Project Planning & Control Project Management Procurement Commend Center Order Management Installed Base TeleService Service Contracts irecruitment ERP Fixed Assets Learning Management Discrete Manufacturing Process Manufacturing Cost Management Inventory Warehouse Management Quality Depot Repair Field Service Enterprise Asset Management and CMRO Human Resources SCM ALM & Service Management HCM 14
Accounts Receivable Key Benefits Increase revenue Quickly identify high value invoices that are past due Initiate collection process and eliminate delays in revenue recognition Eliminate unjustified disputes Assess dispute activity and eliminate invalid disputes Improve process efficiency and highlight product or service issues 360 view of open receivables See big picture across your open receivables per currency Identify customers that are always late making their payments 15
Accounts Payable Key Benefits Manage working capital effectively Aids in efficient treasury and working capital management. Quickly identify the available opportunity for discounts. Prompts on potential loss due to incomplete invoices. Improved Holds management Insight into most problematic holds in invoice processing. Improve process efficiency. Complete view of outstanding payables Provides a quick glance on health of outstanding balances. Easily identify suppliers with huge outstanding and invoices which are past due. 16
Order Management Key Benefits Meet revenue goals Prioritize high value orders to help meet customer commitments Identify orders that can be shipped earlier, driving revenue now & assist scheduling Reduce fulfillment delays Identify orders on hold to proactively remove fulfillment obstacles Fulfill more efficiently by changing source warehouse or changing the carrier Avoid future product returns to maximize revenue Rapidly react to product quality issues causing returns Quickly identify shipping problems causing returns 17
Channel Revenue Management Key Benefits Eliminate revenue leakage Quickly identify and charge back invalid deductions Gain control over trade funds with comprehensive budget visualization Improve payment collection Prioritize high value claims for closure to maximize cash returns Quickly identify past due balance and take action to recover payments Increase profit margins Identify overbooked claims agents and balance workload to clear aged claims Improve operation and process efficiency with smarter analysis and effective collaboration with customers/suppliers 18
Human Resources Key Benefits 360 view of your enterprise See the big picture of your workforce. Identify potential and actual HR issues affecting operational capability Meet commitments and reduce business risk Rapidly react to changes in business circumstances and workplace incidents with effective decisions Instantly discover and rectify performance constraints across the enterprise Lower service delivery cost Quickly respond to service requests and non standard enquiries Move seamlessly from insight to action 19
irecruitment Key Benefits Convert visitors into candidates Improve conversion rate of job site visitors to candidates Increase number of views for all opportunities Improve candidate experience Identify more opportunities with modern, discovery based experience Streamline comparison of jobs to find ones that best suit needs Improve recruitment efficiency Reduce recruitment costs by getting more direct and online applications Improve quality of hire with more relevant applications 20
Learning Management Key Benefits Improve learner\manager experience Streamlined search of the learning catalogue. Helps find relevant classes faster. Reduce training costs Reduce administrative overheads by improving selfservice enrollments Reduce cost per trainee by improving visibility of available courses Facilitate talent development Facilitate talent development by making it easier to find opportunities to learn. Improve training effectiveness with relevant enrollments 21
iprocurement Key Benefits Increase savings by expanding use of negotiated prices Locate items easily with searches that span all stores and catalogs including supplier hosted catalogs Perform side-by-side comparisons from search results to find the right product at the best price Reduce maverick spending Lead employees to selected vendors and approved products Eliminate non-catalog purchase requests for catalog items Improve the productivity of requesters and buyers Provide a familiar on-line shopping experience and eliminate help desk calls Present a single user-interface for all purchase types 22
Project Management Key Benefits Manage Potential Schedule Delays Warn Project Managers of late tasks before they affect project deadlines and budgets Provide visibility to act on tasks behind schedule to keep project on track Reduce Project Administration Costs Identify tasks impacted by schedule and resource changes Quickly and consistently update impacted tasks Focus Project Managers on Delivery Quickly identify and act on projects where costs are at risk of exceeding planned amounts Alert users to project schedules requiring remedial or preventive actions 23
Cost Management Key Benefits Effectively manage period close process Quickly identify and correct supply chain transactions that are delaying period close Analyze root cause of bottleneck transactions and initiate corrective measures Ensure accuracy of accounting transactions Reconcile accounting transactions posted across multiple sub ledgers to identify discrepancies Review all accounting entries in the context of any business document before GL posting Improve global procurement decisions Source efficiently using the right suppliers based on overall landed cost structures Mitigate risks by identifying outstanding liabilities against received inventory 24
Discrete Manufacturing Key Benefits Improve manufacturing operations efficiency Quickly identify and manage component shortages and resource bottlenecks Find and resolve shop floor exceptions and quality nonconformances as they arise Meet customer commitments & reduce business risk Rapidly identify and react to customer order delays Instantly discover and rectify production constraints across manufacturing plants Manage outsourced manufacturing cost overruns Identify subcontract order delays early and adjust production schedules to meet on-time customer delivery Quickly identify the right alternate supplier to help mitigate outside processing quality non-conformance problems 25
Process Manufacturing Key Benefits Shorten manufacturing cycle times Quickly identify and resolve production related scheduling issues to meet customer commitments Analyze production batch yields to identify opportunities Meet unanticipated demand and improve on-time delivery Rapidly react to customer orders changes by comparing workloads across manufacturing plants Mitigate risks to on-time delivery by identifying production bottlenecks and delays Reduce corrective and preventative actions Comply with regulatory mandates (FDA, ISO etc.) by identifying batches with quality problems Prevent costly reruns and low yields through early detection of non-conformances 26
Quality Key Benefits Increase manufacturing yield Quickly find and resolve manufacturing non-conformances as they arise Support effective root cause analysis to increase output Improve quality standards and compliance Enable early identification of quality problems Help discover products that are not performing to take corrective action Reduce cost and business risk Provide superior insight into quality repository data where the full extent of quality issue is not understood Establish better control on deviations and prevent costly recalls and save company reputation 27
Inventory Key Benefits Reduce direct procurement spend Find parts, suppliers & alternates for effective sourcing decisions Instantly detect duplicate parts to optimize inventory across organizations Control new product design costs Compare product specifications and costs for better parts reuse Efficiently manage new product introduction cycles Reduce product administration costs Save time in product setup audits to resolve transaction issues Instantly detect and rectify product catalog discrepancies 28
Enterprise Asset Management Key Benefits Increase asset utilization Discover assets with frequent failures and drill into asset details to find the root cause Reduce asset failures by optimizing preventive maintenance schedules Reduce maintenance costs Increase schedule compliance by removing resource bottlenecks Improve Maintain vs. Replace decision making with better insight into asset costs Improve resource efficiency View assets, work orders, and parts across maintenance organizations Identify resource overloads and optimize resource assignments 29
Warehouse Management Key Benefits Optimize outbound activities Plan and Track fulfillment. Re-prioritize sales orders based on material shortage. Reduce warehousing cost Optimize storage by product velocity. Minimize warehouse fragmentation. Improve labor utilization Identify and resolve resource overload situations. Forecast labor requirements and measure labor performance. 30
Service Contracts Key Benefits Grow your business by keeping your customers 100% satisfied Monitor and address issues that potentially may impact the quality of services being delivered Keep entire service delivery organization in sync Contract Administration 100% YES to contract renewals All agreed to terms and conditions are impeccably honoured Identify early signs of risks and strategize their immediate remediation Improve productivity of sales representatives and sales managers Quickly identify and prioritize tasks needing attention Monitor day to day activities and compliance with key business metrics 31
Field Service Key Benefits Improve compliance with service level agreements Quickly find opportunities to load balance field jobs and increase daily throughput Track quality of service to increase on-time service delivery Increase field technician utilization View field jobs in jeopardy to take action and quickly reschedule workload Quickly close out field jobs by performing transactions on behalf of field technicians Save money by improving first-time-fix rates Reduce scheduling errors due to skills mismatch or missing parts Gain insight to spare part problems to find alternate parts and improve quality 32
Installed Base Key Benefits Increase revenue with efficient up-sell & cross-sell Easily find target customers for a new product introduction Identify potential prospects in other CRM systems for upgrades or new service offerings Lower service delivery cost View installed base by geography to efficiently position service resources View the service and upgrade history of the product Improve product re-call process Track the product hierarchy and configuration Quickly identify the customer base using a recalled component 33
Depot Repair Key Benefits Increase service profit Enable more aggressive service level agreements Enable differentiated service offerings Improve service contract retention Reduce service costs Eliminate service level agreement penalties Recover more supplier warranty costs Reduce rework and repeat returns Improve operational quality Eliminate processing bottlenecks Manage backlog to avoid missing promise dates Monitor service centre, partner & supplier performance 34
TeleService Key Benefits Improve operational efficiency Identify bottlenecks and rebalance work queues to increase productivity and throughput Measure utilization and performance of support teams and managers Elevate service quality Monitor service requests in jeopardy and drill down to transactional system to help resolve top priority issues Improve service delivery and product quality by performing root cause analysis and taking corrective actions Increase service profitability Reduce costs by increasing support agent utilization Reduce service level agreement penalties 35
Procurement Command Center Key Benefits Prioritize work, discover and resolve problems with dashboards that offer 360 view of procurement activities Take corrective action on exceptions before they affect business Use powerful insights to drive timely and well-informed decision making Respond to requester feedback with catalog updates to maintain high service levels and contract use Gain insights from requester feedback to improve catalog content Identify opportunities for increased contract spend by gaining insights from off-contract spend (including iexpense) Align supplier selection to business priorities Use performance criteria and extended supplier profile to zero in on the best set of suppliers to meet business objectives Oracle Confidential Internal/Restricted/Highly Restricted 36
Fixed Assets Key Benefits Increase Asset Utilization Track assets remaining life and depreciated values Maintain, replace or sell assets based on financial metrics Reduce Asset Cost Monitor asset value and relevant additions Gain visibility into asset lifecycle, value increase/decrease, movement, and resale value Improve Assets Accounting, Tracking and Assignment Detect and resolve GL reconciliation issues Optimize asset categorization and assignment details Oracle Confidential Internal/Restricted/Highly Restricted 37
Incentive Compensation Oracle Confidential Internal/Restricted/Highly Restricted 38
Demo Search for Item View Item in multiple Orgs Compare item on hand quantity by Org Item On-Hand Quantity Quickly compare item on-hand quantity across Org 39
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Demo Search for Item Add item to cart Compare item on hand quantity by Org iprocurement Quickly add item to cart 45
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Demo Interact with Chart to analyze HR data about your org Analyze data using charts Slice and Dice Data 51
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Demo Find orders delayed more than a week Discover customer with large order amount backlog Identify reason for the delay Find Reason for Delayed Orders Discover and Act 56
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Demo Select workplan for a project Identify tasks to be updated Update multiple tasks Find and Update Multiple Tasks Launch Mass Update Flow from Endeca Page 61
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E-Business Suite Extensions for Endeca Maximize Operational Performance Better Decisions Faster Search across structured and unstructured data Interactive visualization & intuitive analysis Improve Productivity Integration with EBS applications enables users to quickly take action Data mobility Optimize EBS ROI Unlock insights in ERP data through informationdriven user experience Out-of-the-box EBS security and UI integrations 65