Intelligent Information Management: Archive & ediscovery

Intelligent Information Management: Archive & ediscovery Byron Chang Senior Systems Engineer / Symantec Hong Kong

Agenda 1 Today s Information Management Challenges 2 Why Information Management? 3 The Solution: Symantec Archiving & ediscovery 4 Q&A Symantec Enterprise Vault 10 Customer Presentation 2

Agenda 1 Today s Information Management Challenges 2 Why Information Management? 3 The Solution: Symantec Archiving & ediscovery 4 Q&A Symantec Enterprise Vault 10 Customer Presentation 3

Today s Information Management Challenges Information Growth & Waste User mindset: keep everything forever Duplicated data causing more waste Unsustainable backup windows Fear of Deletion Over retention increasing costs Infinite retention = infinite waste Increased litigation risk and exposure Search and ediscovery is Always a Fire Drill Storage is cheap; search and review costly Improper use of backup systems Inefficient discovery and legal hold processes Symantec Enterprise Vault 10 Customer Presentation 4

What If I Could? Reduce storage costs Improve backup performance Better manage unstructured information Challenges Execute an Information Governance plan Simplify search and ediscovery Control local email archives (.pst&.nsf files) Symantec Enterprise Vault 10 Customer Presentation 5

Agenda 1 Today s Information Management Challenges 2 Why Information Management? 3 The Solution: Symantec Archiving & ediscovery 4 Q&A Symantec Enterprise Vault 10 Customer Presentation 6

IT Must Evolve to Meet New Demands System-Centric Information- Centric Transactional Apps Structured Data Centralized information On-premise infrastructure Perimeter-based security Collaborative Apps and Social Media Unstructured data Distributed information Virtual Infrastructure and Cloud People are the new perimeter Symantec Enterprise Vault 10 Customer Presentation 7

Agenda 1 Today s Information Management Challenges 2 Why Information Management? 3 The Solution: Symantec Archiving and ediscovery 4 Q&A Symantec Enterprise Vault 10 Customer Presentation 8

Symantec Enterprise Vault Flexible Policy-based Archiving Software Resource management Retention management Discovery management Leading Archiving Solution Proven:10+ years experience Intelligent: Ensures archive remains manageable Open: Investment protection by extending functionality Efficient: Minimizes footprint to maintain low TCO Proven Technology 16,000+ customers and 33 MM+ users archived Production customers archiving 5 MM+ messages/day Deployments archiving 300K+ users Symantec Enterprise Vault 10 Customer Presentation 9

A1 Archive and ediscovery Platform EMAIL SERVERS Store Manage Discover LEGAL FILE SERVERS Migration Retention Search IM SERVERS SHAREPOINT Compression Deduplication Deletion Supervision Collection Legal Hold INFO SEC LEGACY DATABASES Transparency Reporting Cull HR DESKTOPS END USERS SOCIAL MEDIA Archive CLASSIFICATION Symantec Enterprise Vault 10 Customer Presentation 10

Slide 10 A1 Moved 'Supervision' to Manage Added Collection and Cull to discover column Author, 9/27/2011

A3 Archiving: How it Works MSFT BPOS Office 365 Social Media Email SharePoint Files Enterprise Vault Storage 1. Migrate information to archive 2. Apply deduplication 3. Reduce information stores 4. Expire data over time 5. Discover efficiently SAN, NFS, CIFS, DAS, etc. Symantec Enterprise Vault 10 Customer Presentation 11

Slide 11 A3 Added CLWL logo to Discovery graphic Author, 9/27/2011

Enterprise Vault Archive & Retention Policies Policies Defines what/when to archive Enables automated deletion Distinct policies for email, files, SharePoint, etc Retention folders for network shares Policies based on AD, OU, Individual, etc File Blocking for content control Symantec Enterprise Vault 10 Customer Presentation 12

Seamless End-User Experience User Access Dynamic shortcuts Preview archived content Forward, reply, delete Archive, restore and search via toolbar/menus Option for client-less deployment ( Universal Shortcuts ) Support for Domino and Outlook Web Access Symantec Enterprise Vault 10 Customer Presentation 13

Outlook Web Access Symantec Enterprise Vault 10 Customer Presentation 14

Seamless Lotus Notes Client Experience Support for Domino 8.5.2 Otherwise normal (delete, forward, reply, preview pane, etc.) Toolbar buttons and menu options to archive, restore and search Also option for clientless deployment ( Universal Shortcuts ) Opening an archived item is done direct (not copied back into original location first) Symantec Enterprise Vault 10 Customer Presentation 15

Domino Web Access client experience Support for Domino 8.5.2 Restore, Store, Cancel, Delete, Search, Help Reply, Forward, Print (DWA only), Delete Symantec Enterprise Vault 10 Customer Presentation 16

Take Control of PSTs & NSFs Transparent End-User Access PC DedupeAcross Email, Attachments, SharePoint, etc. Network Share Enterprise Vault 1) Locate PST/NSF Network servers PCs 2) Migrate PST/NSF into archive Even with mobile users Limited user action 3) Optionally dispose PST Delete, hide Compact Symantec Enterprise Vault 10 Customer Presentation 17

Ease Email Migrations Single User Archive Efficient Storage Proactively archive most of data in mailboxes Archiving reduces time for mailbox move Exchange 200x Exchange 2010 Data reduced because of single instance storage and compression Symantec Enterprise Vault 10 Customer Presentation 18

Enterprise Vault for Reduce Storage Costs Move content to less expensive storage Manage storage of document versions with pruning Replace items with 6 -byte shortcut to save storage yet preserve the end-user experience Performance Optimization Archive and remove old content to reduce SP index crawl time Keep document library to <2000 items and content database to < 200GB (Microsoft suggested practical limits) Remove unnecessary files (ex. MP3 files) Optimize Backup/Recovery time Long-term retention and ediscovery Prepare for ediscovery and compliance Protect Company IP Move older items out of SharePoint Search and only index within Enterprise Vault Symantec Enterprise Vault 10 Customer Presentation 19

Backups are for Recovery, Archiving is for Discovery Recovery Used to recover systems and data due to corruption or loss File, Directory, Volume, Application Limited resources consumption End-user recovery Help desk support Discovery Search across multiple content sources email, files, instant messages, social media Internal or regulatory event can trigger discovery Indexing and classification makes it easier Legal hold Improve resource and budget across: IT Legal Outside parties Symantec Enterprise Vault 10 Customer Presentation 20

A Single Solution for the Entire Electronic Discovery Reference Model The Electronic Discovery Reference Model (EDRM) Preservation Processing Information Management Identification Collection Review Production Analysis Enterprise Vault Enterprise Vault e-discovery Clearwell ediscovery Platform Symantec Enterprise Vault 10 Customer Presentation 21

Reduce Costs for Litigation, Investigations and Regulatory Compliance Storage Footprint: 66% storage reduction Dedupe & Compression: 90% storage reduction Search & Filter: 90% data reduction 300TB Archive & Expire Deduplicate 100 TB 10TB Collect & Process 500 GB Filter & Search Review & Produce 50 GB 5 GB Symantec Enterprise Vault 10 Customer Presentation 22

Case Study: NBC Universal Streamline to Meet Court and Regulatory Deadlines ediscovery Case Timeline 10 Weeks Traditional Process Automated Process with Symantec 1.5 Weeks Weeks Search a centrally managed and indexed repository Average Case Time Savings with Clearwell Rapidly target collections Minimize movement of data between tools Easily iterative between ediscovery phases Accelerate early case assessment 2 4 6 8 10 Symantec Enterprise Vault 10 Customer Presentation 23

Key Benefits Symantec Enterprise Vault Control the growth of unstructured information Archive to reduce storage costs 60%+ Use deduplication to remove redundancy Improve backup and recovery speed up to 65% Apply repeatable retention and expiry policies Automated retention and deletion policies Control information sprawl in PST & NSF files Reduce volume of information for email system upgrades and migrations Centralize information for efficient search Create a centralized repository for ESI Reduce ediscovery costs by 87% or more Manage legal hold in place and reduce duplicate copies Symantec Enterprise Vault 10 Customer Presentation 24

How To Get Started Protect Completely Archive for the long term Physical and virtual machine backup for short term Disaster Recovery Dedupe Everywhere Use archiving to reduce app storage Deduplicate backups at source Delete Confidently Delete as the default archive policy Stop hoarding backup tapes Discover Efficiently Index your deduplicated archive Invest in tools for rapid review Symantec Enterprise Vault 10 Customer Presentation 25

Agenda 1 Today s Information Management Challenges 2 Why Information Management? 3 The Solution: Symantec Archiving & ediscovery 4 Q&A Symantec Enterprise Vault 10 Customer Presentation 26

Thank you! Copyright 2011 Symantec Corporation. All rights reserved.symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. Symantec Enterprise Vault 10 Customer Presentation 27

SharePoint Archiving/Backup - ROI 10TB 8TB 2TB 1TB 1TB 1TB 1TB Symantec Enterprise Vault 10 Customer Presentation 28