Home support providers in Richmond upon Thames This is a list of the home support providers either contracted to provide homecare for the Council or providing services in the borough. Inclusion in this directory is not an endorsement and we can take no responsibility for the quality of privately purchased services provided by the organisations listed. The Council does, however, closely monitor the quality of Council-purchased services. We aim to ensure information included in this directory is up-to-date and correct, but we cannot guarantee it has not changed since the last update of this document. Home support providers are regulated by the Care Quality Commission (CQC). To find the latest CQC report for each agency, go to www.cqc.org.uk, click on search the care directory and enter the address and postcode to find the relevant service.
Contracted providers of home support services to the Council: Absolute Care Services CRG Homecare Mears Medacs 80 Crown Road St Margarets TW1 3ER 020 8607 9686 www.absolutecareservice.co.uk Regus House 2 Sheen Road TW9 1AE 0800 321 3457 www.crg.uk.com 114b Power Road Chiswick London W4 5PY 020 8742 0277 www.mearsgroup.co.uk 2nd Floor, Surrey House Scarbrook Road Croydon CR0 1SQ 020 8677 7080 www.medacs.com/homecare Support for people with a sensory impairment, dementia, physical disability, mental illness, a special need, Acquired Brain Injuries, as well as those who need support with moving and handling daily living tasks and to access socially inclusive activities. Also support for carers. Satisfaction Level: April 2013 December 2013 96% Home support, supported living and support services for adults, the elderly, children and young people. This ranges from drop-in services to full 24/7 support packages. Satisfaction Level: April 2013 December 2013 64% For older people, people with a physical or learning disability or mental health needs and for those who are terminally ill or have sensory impairment. Satisfaction Level: April 2013 December 2013-96% Home care / support workers for older people, children and families, plus respite, shopping and rehab support work. Satisfaction Level: April 2013 December 2013 100%
Contracted providers of home support services to the Council: MiHomecare Ltd Plan Care Suite 1.6, First Floor 7 St John s Road Isleworth TW7 6NH 020 8577 9680 www.mihomecare.com 30 Putney High Street London SW15 1SQ 020 8785 1664 www.plancare.org.uk Homecare / support for older people, children and families, plus respite, shopping and rehab support work. Satisfaction Level: April 2013 December 2013 100% Personal care, 24-hour live-in or ongoing care, night support, housework, cleaning, accompanied visits, emergency assistance, comfort checks, respite care, escorting to appointments. Satisfaction Level: April 2013 December 2013 95%
Allied Healthcare Amber Home Carers Bluebird Care 35 Lower Richmond Road Mortlake SW14 7EZ 020 8392 1234 www.alliedhealthcare.com 1st Floor Office, 51a Sheen Lane East Sheen SW14 8AB 020 8563 8209 www.amberhomecarers.com Electroline House 15 Lion Road Twickenham TW1 4JH 020 8744 9948 www.bluebirdcare.co.uk Home support, medication assistance, general companionship, light household duties, cleaning / laundry, shopping, accompanied visits to appointments and social outings, night sitting / sleepover service, management of complex health needs. Short term care including respite and recovery after hospital. Practical care and personal care to elderly people and physically disabled adults. Visits can be from 30 minutes up to overnight and live-in care. Short term care, including respite and recovery after hospital. Practical care and personal care for elderly people and physically disabled adults. Visits can be from 30 minutes up to overnight and live-in care. Blue Ribbon Community Care 118 London Road Kingston KT2 6QJ 020 8546 2246 www.blueribboncare.org.uk Personal care, personal grooming, domestic care, shopping, pension collection.
Carewatch Richmond Carewatch Kingston Talbot House 204-226 Imperial Drive Rayners Lane Harrow HA2 7HH 020 8872 4125 www.carewatch.co.uk/office/ hillingdon 391 Ewell Road Surbiton Surrey KT6 7DG 020 8330 0070 www.carewatch.co.uk/office/ kingston-upon-thames Support for people with physical disabilities, neurological conditions, dementia, learning disabilities and mental health issues. Personal care, bedtime assistance, help with medications, through-the-night care, hospital aftercare, domestic tasks and shopping, companionship and escorting. Support for people with physical disabilities, neurological conditions, dementia, learning disabilities and mental health issues, including personal care, bedtime assistance and assistance with medications, waking or sleeping night support, re-enablement support after hospital discharge, light domestic tasks, shopping, companionship and escorting to and from activities. Crossroads Caring for Carers 1 Beverley Court 26 Elmtree Road Teddington TW11 8ST 020 8943 9421 www.crossroads.org.uk Flexible breaks for people with long term conditions, carers and their dependents, respite and care services, personal care, waking nights / sleepovers, practical / emotional support, assistance with medication, help with paperwork, long term conditions, dementia, stroke, Parkinson s, palliative care, elderly frail, specialised high dependency care.
Cura Care Homecare Direct Independent Care Ltd Dynasty Care Ltd Eleanor Nursing & Social Care Ltd 80a Landor Road Clapham London SW9 9PE 020 7738 5258 www.curacare.co.uk Thames House 7 Mount Mews Hampton TW1 3QS 020 8622 4406 www.directindependentcare.com First Floor, Jubilee House 19-21, High Street Whitton TW2 7LB 020 8898 6476 www.dynastycare.co.uk 157 Uxbridge Road Hanwell W7 3SR 020 8579 3233 www.eleanorcare.co.uk Short-term care, from occasional drop-in sessions to round the clock, live-in care, including both domestic and personal care and catering for older people with dementia, people with physical disabilities and anyone discharged from hospital. Personal care and support for people in their own homes. Health and social care, including domestic services. From occasional care or support to 24/7 live-in care, people suffering from dementia or other mental health issues. People with physical / learning disabilities, sensory loss, or dual sensory loss, children and their families, people who require care after a stay in hospital, palliative care, respite for family carers.
Home Instead Ltd Prestige Nursing Phlystar Suite 9, Crest House 102-104 Church Street Teddington TW11 8PY 020 8614 1424 www.homeinstead.co.uk 357 West Barnes Lane Motspur Park New Malden KT3 6JF 020 8213 5170 www.prestige-nursing.co.uk Cliveden House 19-22 Victoria Villas Richmond TW9 2JX 020 8288 7429 www.phlystarcare.co.uk Range of non-medical services. Companionship, home help and personal care, including washing, bathing, meal preparation, medication reminders, light house-keeping (cleaning, tidying), errands, medication collection, light shopping, accompanying to appointments, outings. For people of all ages, including children. Personal care, personal grooming, domestic care, shopping, pension collection Right at Home Wimbledon, Putney, Kingston, Richmond One Hardwicks Square Hardwicks Way Wandsworth SW18 4AW 020 3194 4200 www.rightathomeuk.co.uk/ wimbledon-putney-and-kingston Range of non-medical services. Support with personal care, meal preparation, medical reminders, light house-keeping, medication collection, light shopping.
Right at Home Twickenham, Richmond, Weybridge Seva Service Ltd The Old Stable Yard 123a Station Road Hampton TW12 2AL 020 3376 3535 www.rightathomeuk.co.uk/ twickenham 5 Kew Road Richmond TW9 2PR 07752 320374 www.sevaservice.co.uk Range of non-medical services. Support with personal care, meal preparation, medical reminders, light house-keeping, medication collection, light shopping. Providing care to adult, requiring help to cope with disability, sensory impairments, illnesses or dementia. We provide light household duties, nonmedical services and medication prompts.