Identity Theft Protection as an Employee Benefit ID Watchdog is a leading provider of comprehensive identity monitoring as a deterrent against identity theft. Our patentpending identity monitoring solutions cover every angle of your identity to help you make sure your identity is safe and secure. More Protection, Less Money. 27 million Americans already subscribe to some form of identity theft protection, and 43% indicated they d take advantage of an identity theft protection product offered by their employer as an employee benefit. ID Watchdog provides the most comprehensive products available on the market, at exclusive prices only available through your benefits program. No Headaches. Our turnkey program is easy to roll out and easy to administer, with support from a dedicated account manager. Did You Know? In 2010, a total of 11.1 million U.S. adults had become victims of some form of identity fraud. The average victim will lose $4,841. For an employee making $50,000 per year, that s 1.5 months of take home pay. Victims of new account fraud spend an average of 330 hours repairing the damage from identity theft, with a majority of the work taking place during business hours. Employees who become victims of identity theft are absent 5 times more than average, use sick leave twice as often as the average employee, and experience a substantial reduction in productivity. Sources: Javelin Strategy & Research, Federal Trade Commission, Consumer Sentinel Network 130913 2
Benefit Overview It s a fact that the best defense against identity thieves is a good offense. Our best-in-class solution casts a broad net, looking for evidence of identity theft in as many places as possible. If we find anything, our certified experts step in to put a stop to it, doing all the work necessary to restore your identity so you don t have to. All this backed by a 100% service guarantee that s simple and straightforward : we won t stop working until we ve done everything in our power to restore your records. No exceptions, no fine print. Credit Monitoring Access to your Credit Reports from Equifax, Experian and TransUnion Access to your Credit Scores from Equifax, Experian and TransUnion Tri-bureau credit monitoring and alerts - Credit Report Monitoring - - Single Bureau (TransUnion) Identity Monitoring Thousands of public and private databases are scanned looking for evidence of identity theft. The patent-pending process can help detect identity theft early, before it causes real harm. Criminal Record Monitoring Social Security Number Monitoring Business Record Monitoring Utilities Registrations Licenses Proactive Zero hour Identity Monitoring - High Risk Transaction Monitoring Alternative Lending Monitoring PLUS PLATINUM Tri-bureau (Equifax, Experian TransUnion) 130913 3
Benefit Overview (cont.) PLUS PLATINUM Advanced Identity Monitoring Payday Loan Monitoring & Alerts National Change of Address Registry Monitoring Bankruptcies, Liens & Judgements National Security Watchlist Monitoring International Crime Monitoring Known Aliases National Provider Identifier (NPI) Monitoring Cyber Monitoring Underground websites and other online sources are scanned daily, making sure Social Security numbers and credit card numbers aren t being bought or sold on the black market. Monitoring of known black market websites for illegal trading of personal information Lost Wallet Protection Secure storage and fast retrieval of sensitive personal and financial information in the event of a lost or stolen wallet. Identity Theft Resolution and Restoration Full-service identity restoration performed by CITRMS-certified, in-house identity theft resolution experts Dedicated Case Manager 100% Resolution Guarantee Additional Member Benefits Access to secure customer dashboard Access to ID Watchdog identity theft tools, information and resources Customer Service performed by ID Watchdog employees from our Customer Service Center, located in Denver, CO $25K in Expense Reimbursement insurance 130913 4
Pricing Monthly Rates VOLUNTARY Employee Employee + Spouse Employee + Child(ren) Employee + Family IDW Plus $8.95 $13.95 $11.95 $15.95 IDW Platinum $12.95 $20.95 $15.95 $22.95 Two Tier Pricing: Please use Employee and Employee + Family rates as illustrated above. Three Tier Pricing: Please use Employee, Employee+Spouse and Employee + Family rates as illustrated above. Guidelines 10% of overriding commissions to compensate brokers 130913 5
Service Description ID Watchdog Plus ID Watchdog Plus is our core identity monitoring, identity theft detection and resolution product. Plus monitors thousands of public and private databases searching for new and updated information associated with an employee s personal, identifiable and financial information. Plus includes monitoring of an employee s social security number, criminal records, address history, TransUnion credit report and more. ID Watchdog Platinum In addition to the advanced identity monitoring services offered with ID Watchdog Plus, ID Watchdog Platinum also includes credit report monitoring for all three credit reporting agencies (Equifax, Experian and TransUnion) as well as access to an employee s credit reports and credit scores from all three bureaus.* Credit reports and scores are automatically refreshed annually and any time suspicious activity is detected. Employees enrolled in both ID Watchdog Plus and ID Watchdog Platinum products are notified of changes to their records via email alerts. Employees can also access their identity profile information, credit report information (Platinum only) and respond to alerts through our secure employee dashboard. Eligibility ID Watchdog services are available to employees, their spouses, and dependents. Household pricing includes the employee, a spouse, and up to 5 dependents through the age of 24 whose primary address is the same as the primary account holder.** Pre-Existing Conditions If a pre-existing threat of identity theft is present at, or prior to activation, additional charges may apply toward the investigation and resolution of such incidents. Prices to resolve existing cases range from $79.95 to $279.95 per incident. Portability An employee has the option to continue ID Watchdog protection by paying the full amount of the discounted, monthly group rate directly to ID Watchdog within 30 days after the effective termination date. The employee will then have the option to continue paying the discounted group rate directly to ID Watchdog for up to twelve months following termination. After the twelve month period, regular retail pricing will apply for continued service to the employee. * The ID Watchdog Platinum, Employee + Spouse and Employee + Family tiers include credit reports and scores for up to two adult family members (e.g. employee and spouse). The ID Watchdog Platinum, Employee + Child(ren) tier includes a credit report and score for the qualified employee only. **Credit reports and scores for minors under age 18 are not available with any ID Watchdog product. 130913 6
Integration ENROLLMENT OPTIONS INCLUDE: Benefits Portal The Benefits Portal is an online web site available to both the broker and their employers. Employers can enroll, edit, change and cancel employees and their family members, view reports, and download documents. In addition to the employer features, brokers can add new employers and view roll up reports by employer. Enrollment data can be uploaded in bulk and processed offline or individually data entered into the system. Web Service API ID Watchdog also offers a light weight Web Services API allowing the Employer or Broker to directly integrate their Benefits Management System with ID Watchdog. ID Watchdog Hosted Enrollment ID Watchdog can support the open enrollment process on behalf of the employer. ID Watchdog will host a branded benefit registration page which the employer can direct their employees in order to register for their identity protection benefit. When enrollment has closed ID Watchdog will securely provide the enrollment list to the employer for verification and initiation of payroll deduction. 130913 7
What s Coming... NEW in Q4 2013! Proactive, Zero-hour Identity Monitoring - High Risk Transaction Monitoring: ID Watchdog will begin monitoring billions of transactions and data points each day in real time to provide an early warning system alerting users to high risk transactions. Because this system is monitoring in real-time you will be able to detect potential fraud as it is happening or immediately after it has happened - at the source - so that our dedicated team can help you to stop it in it s tracks and prevent the damage that can occur with ID theft. Our proactive monitoring will scan across our ever growing fraud network to detect account access, password resets, money transfers, health insurance access, new bank accounts, potential bank account takeover fraud and more. Our network includes credit cards, banks, health insurance companies, wireless accounts, payday loans, employment/payroll companies, online services and more. Alternative Lending Monitoring: Auto Pawn, Buy Here Pay Here, and Rent-to-Own Identity thieves do not just operate in the mainstream economy, meaning that their activity may not always be immediately detected through mainstream credit and identity monitoring. ID Watchdog has expanded its fraud detection network to include monitoring of Auto Pawn Transactions, Buy-Here-Pay-Here Auto Dealers, and Rent-To-Own stores. So whether your identity is being used to take out a new mortgage or furnish an apartment, we will be on the lookout. ID Watchdog will be the first ID Theft Protection company to offer this enhanced monitoring of alternative lending. $25K in Expense Reimbursement Insurance ID Watchdog has a flawless record in restoring victim s identities - and to date we have never failed to completely restore an identity. In addition, because we offer concierge level service there are few costs associated with your identity restoration. However, we know that peace of mind is important. ID Watchdog will be adding $25K in expense reimbursement insurance to all of our ID Protection Plans, which will help to ensure you are covered in those rare instances when expenses do arise during a restoration. 130913 8