Safeguard business continuity and productivity with Mimecast email management solutions Computacenter and Mimecast in partnership Expert software solutions
Computacenter and Mimecast help organisations increase efficiency, ensure compliance and reduce overheads with cloud-based email management With productivity, revenues and reputation at stake, an email outage or security breach will cause major disruption for any organisation. As an ongoing business priority, email management has become increasingly complex and costly for organisations. Security must be ensured in the face of continually evolving threats. High levels of availability and access via an increasingly diverse range of devices are essential to safeguard productivity. Ever more stringent regulations demand reliable and effective data management. Large enterprises have typically deployed multiple point solutions to address different email management challenges. This can, however, make it difficult to respond to new business needs, regulations and security threats. Computacenter and Mimecast together provide a suite of cloudbased solutions that address these challenges. Encompassing email archiving, email security and email continuity, Mimecast s solutions reduce the costs and burden of managing multiple email solutions. By working with Computacenter and Mimecast, organisations can free up IT resources, maintain productivity, reduce the costs associated with email management and minimise business risks. Enabling agility, compliance and cost reduction Computacenter and Mimecast s email management solutions provide these key benefits: Significantly reduces cost and complexity of managing email Uninterrupted user access to live and historical email Offers secure, scalable and accessible offsite email store Supports safer and faster Exchange upgrades and migrations Archive and email continuity via familiar Outlook email client Supports all types of Exchange deployment for future flexibility Continuous communication, protection and intelligence Reading, sending and searching email now fills half of each working day for the majority of users, so any outage will have a serious impact on their ability to perform. Data protection and compliance issues are also of increasing concern, causing organisations to carefully consider their capabilities when it comes to email security, ediscovery and archiving. With volumes of potentially valuable email data continually expanding, organisations must address the challenges of storage, searchability and traceability. Computacenter together with Mimecast enable organisations to simplify email management and meet compliance needs. 3
Mimecast Unified Email Management Mimecast offers email archiving, continuity and security management services for Microsoft Exchange, all managed from a single, secure web-based administration console. Delivered from the cloud, Mimecast removes the need for on-premise email management services such as anti-virus, anti-spam, policy management, encryption and archiving, reducing the cost and complexity of maintaining a secure, resilient email service. The solution stores copies of all inbound, outbound and internal email in a highly resilient, jurisdictionally defined, secure archive in the cloud. Granular email retention and legal hold policies, together with the ability to perform organisation-wide searches in near real-time, support ediscovery and regulatory compliance needs. Fully integrated with Outlook, Mimecast gives users access to their personal archive from a familiar interface, effectively giving them a bottomless mailbox. All inbound email is routed through the Mimecast platform, removing spam and viruses before they reach the network and significantly reducing the load on Exchange. Granular and flexible email content and secure communication policies can be created and immediately enforced to guard against data leaks. Data Security Microsoft Office 365 provides; - Microsoft FOPE anti-spam and anti-virus - Automatic email spooling Mimecast s Secure Email Gateway enhances Office 365 with; - Granular gateway security and content policy control - Integrated email encryption - Outlook integrated security controls for end users - Email Branding and Disclaimer Management Mimecast works seamlessly with Microsoft Exchange, whether on-premise, hosted or part of Office 365, so you can be confident that an investment in Mimecast won t be wasted should you subsequently choose to move Exchange to the cloud. Computacenter and Mimecast enable organisations to simplify email management and meet compliance needs with three modular solutions: Mimecast Email Continuity is a Cloud-based solution that delivers: Always on, seamless email availability Emails during planned and unplanned outages even for BlackBerry users Seamless integration with Microsoft Outlook Uninterrupted live email and calendar information Mimecast Personal Portal gives users secure access to their email and calendar information at any time from any browser. So even when users cannot access their usual email clients, this secure browser-based service ensures that business isn t interrupted. Data Privacy Microsoft Office 365 provides; - Email routing scenarios for third party DLP solutions Mimecast enhances Office 365 and protects your users with; - Integrated DLP and email encryption - Document metadata stripping and conversion - A defined legal jurisdiction for the storage of data - End user email encryption Compliance Microsoft Office 365 and Exchange online provides; - Automatic retention rules - Transport rules for disclaimers and emails in transit Mimecast enhances Office 365 with; - Granular retention policies - Active-Directory integrated policy controls - Automated legal hold - Full audit logs of system access and policy changes and services - Policy enforcement across all end user platforms and devices Email Continuity Microsoft Office 365 provides; - 99.9% service availability SLA - Automatic email spooling - 20 minute retry intervals Mimecast enhances Office 365 with; - 100% platform service availability SLA - Real time access to email during continuity scenarios - Automatic failover and failback within Outlook making email continuously available - Significantly reduced RPO/RTO Archiving & ediscovery Microsoft Exchange Online Archiving provides; - User based retention - 25GB mailboxes Mimecast enhances Office 365 with; - An escrow and unlimited data archive - Integrated ediscovery and legal hold tools - Granular and scalable search tools for admin and end users - End user archive search in Outlook and mobile devices 4
Mimecast Email Security provides: Cloud based email security Stringent availability Security SLAs Flexible email encryption options Reduced complexity and cuts costs Easy management of safe and blocked senders lists Spam reports from within Microsoft Outlook Email Branding and Disclaimer Management Secure Mail Sending with Close Circuit Messaging The solution is specifically designed to help organisations meet data security and privacy obligations, governing everything from health information to payment card processing information in emails. With Mimecast Email Archive organisations ensure: Control of email retention policies Highly secure and scalable archiving Resilient archiving Instant access to archived email Predictable and transparent storage costs Reduced risk Mimecast s unique integration with Microsoft Outlook lets users access their personal archive from their familiar email interface. Knowing that deleted messages can easily be recovered to Outlook through drag and drop from their personal archive encourages better mailbox management. Users can also access their data from any browser via the Mimecast Personal Portal or from their Android, Windows Phone, iphone or BlackBerry smartphone. This offers additional flexibility and supports business continuity planning. Mimecast s email security, continuity and archiving solutions can be implemented individually to address a specific need or deployed as a unified solution with a single, web-based administrative console to enable holistic email management. Information Acquisition and Consolidation Email Platform Collection File Systems Collection Secure Email Gateway Microsoft Exchange Office 365 Legacy Email Archives PST & NSF Files Interaction Types End User Productivity ediscovery & Search Collaboration Business Intelligence Security Analytics Interactive Archive Platform Storage Indexing Search Auditing Security Policy Analytics ediscovery Availability API Interoperability Microsoft SharePoint File Systems, SAN & NAS Box.net Dropbox Interaction Platforms Desktops Outlook SharePoint Web Smartphones Tablets Interactive Information Consumption 5
Holistic support for enhanced email management While cloud services such as Mimecast s solutions offer greater flexibility and lower overheads, they can pose challenges in terms of managing the transition, maintaining service levels and safeguarding data security and integrity. As an experienced cloud builder, provider and aggregator, Computacenter reduces the cost, risks and complexity of migrating services to the cloud. For example, we will help you understand the licensing implications of changing software models and ensure you to get the best value for money. We can also assist with migrating email, users, data and archiving to the cloud. With the largest project practice for Microsoft Exchange in UK, which migrates around 200,000 mailboxes annually, we have developed proven best practices for these processes that maximise efficiency. The breadth of our expertise from the workplace to the data centre means that we can provide a holistic service that matches your needs. For example, we can help your organisation embrace remote and home working to ensure your employees have seamless access to email regardless of location. Mimecast Solution Fact File Mimecast offers email archiving, continuity and security services for Microsoft Exchange from the cloud Mimecast services can be purchased individually or as an integrated email management solution Deployed with Exchange, Mimecast significantly reduces the cost and complexity of email infrastructure Backed by a robust set of SLAs: - 100% service availability - 100% virus protection - 98% spam protection - 0.0001% spam false positives CRN Security Vendor of the Year 2011 and 2012 Niche status in Gartner s Magic Quadrant for Enterprise Information Archiving Visionaries status in the Gartner Magic Quadrant for Secure Email Gateway 6
More information To find out more about Mimecast and Computacenter s email management solutions, contact your account manager or email cc_software@computacenter.com 7
Computacenter (UK) Ltd Hatfield Avenue Hatfield Hertfordshire AL10 9TW United Kingdom T: +44 (0)1707 631000 F: +44 (0)1707 639966 www.computacenter.com Computacenter is a leading independent provider of IT infrastructure services and solutions. From desktop to datacenter, we help our customers minimise the cost and maximise the value of IT to their businesses. We can advise organisations on IT strategy, implement the most appropriate technology, optimise its performance, and manage elements of our customers infrastructures on their behalf. Computacenter operates in the UK, Germany, France and the Benelux countries, as well as providing transnational services across the globe. Computacenter 2013 Version 3