International Handbooks on Information Systems Handbook on Decision Support Systems 2 Variations Bearbeitet von Frada Burstein, Clyde Holsapple 1. Auflage 2008. Buch. LIV, 800 S. Hardcover ISBN 978 3 540 48715 9 Format (B x L): 15,5 x 23,5 cm Gewicht: 1442 g Wirtschaft > Betriebswirtschaft: Theorie & Allgemeines > Wirtschaftsmathematik und - statistik schnell und portofrei erhältlich bei Die Online-Fachbuchhandlung beck-shop.de ist spezialisiert auf Fachbücher, insbesondere Recht, Steuern und Wirtschaft. Im Sortiment finden Sie alle Medien (Bücher, Zeitschriften, CDs, ebooks, etc.) aller Verlage. Ergänzt wird das Programm durch Services wie Neuerscheinungsdienst oder Zusammenstellungen von Büchern zu Sonderpreisen. Der Shop führt mehr als 8 Millionen Produkte.
Table of Contents VOLUME 2: VARIATIONS Preface...VII Contributors to Volume 2... XXXI PART VI. TIME AND SPACE ISSUES FOR DECISION SUPPORT CHAPTER 37 Decision Support in Turbulent and High-Velocity Environments... 3 Sven A. Carlsson and Omar A. El Sawy CHAPTER 38 Supporting Decisions in Real-Time Enterprises: Autonomic Supply Chain Systems... 19 Daniel E. O Leary CHAPTER 39 Decision Support for Emergency Situations... 39 Bartel Van de Walle and Murray Turoff CHAPTER 40 Geographic Information and Analysis for Decision Support... 65 Peter B. Keenan CHAPTER 41 Support for Real-Time Decision Making in Mobile Financial Applications... 81 Frada Burstein, Julie Cowie, Arkady Zaslavsky and Jocelyn San Pedro CHAPTER 42 Context-Sensitive Decision Support Systems in Road Safety... 107 Patrick Brézillon and Juliette Brézillon
XXII Table of Contents PART VII. SCOPES OF DECISION SUPPORT CHAPTER 43 Personal Decision Support Systems... 127 David Arnott CHAPTER 44 Developing Practical Decision Support Tools Using Dashboards of Information... 151 Frédéric Adam and Jean-Charles Pomerol CHAPTER 45 Business Intelligence... 175 Solomon Negash and Paul Gray CHAPTER 46 Competitive Intelligence Systems... 195 Vicki L. Sauter CHAPTER 47 Process-Based Decision Support... 211 Dina Neiger and Leonid Churilov CHAPTER 48 A Framework for Supporting Decisions in a Global Context The Case of a Global DSS for Financial Planning... 239 Mohan Tanniru PART VIII. DEVELOPING AND MANAGING DECISION SUPPORT SYSTEMS CHAPTER 49 On the Design Features of Decision Support Systems: The Role of System Restrictiveness and Decisional Guidance... 261 Mark S. Silver CHAPTER 50 DSS Systems Analysis and Design: The Role of the Analyst as Change Agent... 293 Kenneth E. Kendall and Julie E. Kendall
Table of Contents XXIII CHAPTER 51 Evaluation of Decision Support Systems... 313 Cheul Rhee and H. Raghav Rao CHAPTER 52 Planning a Portfolio of Decision Support Systems... 329 Albert L. Lederer CHAPTER 53 Decision Support System Evolution: Predicting, Facilitating, and Managing Knowledge Evolution... 345 Daniel E. O Leary PART IX. DECISION SUPPORT CASES AND APPLICATIONS CHAPTER 54 Systems for Supporting Operations Management Decisions... 371 Anita Lee-Post and Chen H. Chung CHAPTER 55 Systems for Supporting Marketing Decisions... 395 Mike Hart CHAPTER 56 Financial DSS: Systems for Supporting Investment Decisions... 419 Bruce W. Weber CHAPTER 57 Flying High with Real-Time Business Intelligence... 443 Ron Anderson-Lehman, Hugh J. Watson, Barbara H. Wixom and Jeffrey A. Hoffer CHAPTER 58 Decision Support for Security: A Mixed Reality Approach to Bioterror Preparedness and Response... 463 Alok Chaturvedi, Angela Mellema, Chih-Hui Hsieh, Tejas Bhatt, Mike Cheng, Eric Dietz and Simeon Stearns CHAPTER 59 DSS in Healthcare: Advances and Opportunities... 483 Rajiv Kohli and Frank Piontek
XXIV Table of Contents CHAPTER 60 Decision Support Systems in Forest Management... 499 Keith M. Reynolds, Mark Twery, Manfred J. Lexer, Harald Vacik, Duncan Ray, Guofan Shao and Jose G. Borges CHAPTER 61 DSS Experiences in South America... 535 Denis Borenstein, Fabrizio Almeida Marodin and Eugênio de Oliveira Simonetto CHAPTER 62 DSS Experience in Africa Cases from Egypt... 559 Sherif Kamel CHAPTER 63 Evolution of Knowledge Management Towards Enterprise Decision Support: The Case of KPMG... 581 Daniel E. O Leary PART X. DECISION SUPPORT HORIZONS CHAPTER 64 Compositional Enterprise Modeling and Decision Support... 611 Sulin Ba, Karl R. Lang and Andrew B. Whinston CHAPTER 65 Information Technology Support for Inquiring Organizations... 637 James L. Parrish, Jr. and James F. Courtney, Jr. CHAPTER 66 Towards Decision Support for Participatory Democracy... 651 David Rios Insua, Gregory E. Kersten, Jesus Rios and Carlos Grima CHAPTER 67 The Internet and DSS Massive, Real-Time Data Availability Is Changing the DSS Landscape... 687 James R. Marsden
Table of Contents XXV CHAPTER 68 Information Visualization for Decision Support... 699 Bin Zhu and Hsinchun Chen CHAPTER 69 The Decision Hedgehog for Creative Decision Making... 723 Patrick Humphreys and Garrick Jones CHAPTER 70 Creativity Support Systems... 745 Monica J. Garfield CHAPTER 71 Systems for Strategic Learning... 759 Fidan Boylu, Haldun Aytug and Gary J. Koehler Keyword Index... 777 VOLUME 1: BASIC THEMES Preface...VII Contributors to Volume 1... XXXI PART I. FOUNDATIONS OF DECISION SUPPORT SYSTEMS CHAPTER 1 The Decision-Making Process in a Complex Situation... 3 Alex Bennet and David Bennet CHAPTER 2 Decisions and Knowledge... 21 Clyde W. Holsapple CHAPTER 3 Decision Making and Sensemaking... 55 Richard J. Boland, Jr.
XXVI Table of Contents CHAPTER 4 Data Quality and Decision Making... 65 Rosanne Price and Graeme Shanks CHAPTER 5 Decision Makers and Their Need for Support... 83 Dianne J. Hall CHAPTER 6 Decision Support Through Knowledge Management... 103 Frada Burstein and Sven A. Carlsson CHAPTER 7 Decision Support Systems: A Historical Overview... 121 Daniel J. Power CHAPTER 8 Reference Disciplines of Decision Support Systems... 141 Sean B. Eom PART II. DECISION SUPPORT SYSTEM FUNDAMENTALS CHAPTER 9 DSS Architecture and Types... 163 Clyde W. Holsapple CHAPTER 10 Integrated Document Management for Decision Support... 191 Len Asprey and Michael Middleton CHAPTER 11 Databases and Data Warehouses for Decision Support... 207 Rob Meredith, Peter O Donnell and David Arnott CHAPTER 12 Model Management and Solvers for Decision Support... 231 Ting-Peng Liang, Ching-Chang Lee and Efraim Turban
Table of Contents XXVII CHAPTER 13 Online Analytical Processing (OLAP) for Decision Support... 259 Nenad Jukic, Boris Jukic and Mary Malliaris CHAPTER 14 Spreadsheet-Based Decision Support Systems... 277 Michelle M.H. Şeref and Ravindra K. Ahuja CHAPTER 15 Multi-Criteria Decision Support... 299 David L. Olson CHAPTER 16 Web-Based Decision Support... 315 Fatemeh Mariam Zahedi, Jaeki Song and Suprasith Jarupathirun PART III. MULTIPARTICIPANT DECISION SUPPORT SYSTEMS CHAPTER 17 Collaborative Technologies... 341 Anne P. Massey CHAPTER 18 A Motivational Model of Knowledge Sharing... 355 Jay Palmisano CHAPTER 19 The Nature of Group Decision Support Systems... 371 Paul Gray CHAPTER 20 GDSS Parameters and Benefits... 391 Jay F. Nunamaker, Jr. and Amit V. Deokar CHAPTER 21 The Nature of Organizational Decision Support Systems... 415 Joey F. George
XXVIII Table of Contents CHAPTER 22 Organizational Decision Support Systems: Parameters and Benefits... 433 Lei Chi, Edward Hartono, Clyde W. Holsapple and Xun Li CHAPTER 23 Negotiation Support and E-negotiation Systems... 469 Gregory E. Kersten and Hsiangchu Lai PART IV. INTELLIGENT DECISION SUPPORT SYSTEMS CHAPTER 24 Advisory Systems to Support Decision Making... 511 Brandon A. Beemer and Dawn G. Gregg CHAPTER 25 Using Autonomous Software Agents in Decision Support Systems... 529 Traci J. Hess, Loren Paul Rees and Terry R. Rakes CHAPTER 26 Artificial Neural Networks in Decision Support Systems... 557 Dursun Delen and Ramesh Sharda CHAPTER 27 Data Mining and Data Fusion for Enhanced Decision Support... 581 Shiraj Khan, Auroop R. Ganguly and Amar Gupta CHAPTER 28 Decision Support via Text Mining... 609 Josh Froelich and Sergei Ananyan CHAPTER 29 Decision Support Based on Process Mining... 637 Wil M.P. van der Aalst CHAPTER 30 Adaptive Decision Support Systems via Problem Processor Learning... 659 Clyde W. Holsapple, Varghese S. Jacob, Ramakrishnan Pakath, and Jigish S. Zaveri
Table of Contents XXIX CHAPTER 31 A Learning-Enhanced Adaptive Decision Support System Framework... 697 Michael Shaw and Selwyn Piramuthu PART V. EFFECTS OF COMPUTER-BASED DECISION SUPPORT CHAPTER 32 Benefits of Decision Support Systems... 719 Roger Alan Pick CHAPTER 33 Involvement and Decision-Making Satisfaction with a Decision Aid: The Influence of Social Multimedia, Gender, and Playfulness... 731 Traci J. Hess, Mark A. Fuller and John Mathew CHAPTER 34 Decision Support Systems Failure... 763 David Arnott and Gemma Dodson CHAPTER 35 Could the Use of a Knowledge-Based System Lead to Implicit Learning?... 791 Solomon Antony and Radhika Santhanam CHAPTER 36 Group and Organizational Learning Effects from Multiparticipant DSS Usage... 813 M. Shane Tomblin Keyword Index... 833