The Future of E-commerce December 3, 2014
Disclaimer This presentation contains forward-looking statements that involve risks and uncertainties, including statements based on our current expectations, assumptions, estimates and projections about us, our industry and the regulatory environment in which we and companies integral to our ecosystem operate. These statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from those expressed or implied by the forward-looking statements, including those risks, uncertainties and other factors identified in the prospectus under the sections titled Risk Factors and Management s Discussion and Analysis of Financial Condition and Results of Operations. In some cases, these forward-looking statements can be identified by words or phrases such as may, will, expect, anticipate, aim, estimate, intend, plan, believe, potential, continue, is/are likely to or other similar expressions. The forwardlooking statements included in this presentation may relate to, among others: (a) our growth strategies; (b) our future business development, financial condition and results of operations; (c) trends in online and mobile commerce, both globally and in the People s Republic of China ( PRC ); (d) competition in our industry; (e) fluctuations in general economic and business conditions in China; (f) expected changes in our revenues and certain cost and expense items and our operating margins; (g) the regulatory environment in which we and companies integral to our ecosystem operate; (h) our proposed use of proceeds from this offering; and (i) assumptions underlying or related to any of the foregoing. The global and PRC Internet, retail, wholesale, online and mobile commerce, cloud computing and data industries market may not grow at the rates projected by market data, or at all. The failure of these industries or markets to grow at the projected rates may have a material adverse effect on our business, financial condition and results of operations and the market price of our securities. If any one or more of the assumptions underlying the marketdata turns out to be incorrect, actual results may differ from the projections based on these assumptions. You should not place undue reliance on these forward-looking statements. 2
Dr. Ming ZENG Chief Strategy Officer 3
11.11 Shopping Festival : 2013 vs 2014 Total GMV (1) : 2013 Time-spending to achieve: RMB 36.2Bn (US$5.8Bn) vs 2014 (2) RMB 57.1Bn (US$9.3Bn) GMV Growth (RMB Bn) YoY Growth (%) 57.7% RMB 1Bn GMV RMB 5Bn GMV ~ 6mins ~ 38mins ~ 3mins ~ 14mins 36.2 57.1 RMB 10Bn GMV > 5 hrs ~ 38mins 2013 2014 Note: (1) All 11.11 GMV settled through Alipay (2) All 2014 11.11 GMV and other figures are subject to final auditing following conclusion of the event. 4
11.11 Shopping Festival : GMV (1) GMV on 11.11 Shopping Festival (RMB Bn) 57.11 36.20 19.10 0.05 0.94 3.36 2009 2010 2011 2012 2013 2014 Note: (1) All 11.11 GMV settled through Alipay (2) The above 11.11 GMV for 2009 2012 are unaudited. (3) The 11.11 GMV for 2014 is unaudited and is subject to final auditing following conclusion of the event. 5
What s going on? Internet is fundamentally transforming business in China 6
China and U.S. E-commerce Comparison E-commerce Market (2009A -2015E) (US$ Bn) $488 $395 $157 $39 $176 $68 $195 $121 $225 $207 $259 $298 $297 $339 2009A 2010A 2011A 2012A 2013E 2014E 2015E US China 7
China s Rapid Internet Growth China Internet Population and Penetration (Million) (%) China s Internet population grew >600% over past ten years 45.8% 46.9% 38.3% 42.1% 28.9% 34.3% 22.6% 10.5% 8.5% 6.2% 7.2% 80 94 111 137 16.0% 210 298 384 457 513 564 618 632 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 (1) Internet User Population Internet Penetration Source: CNNIC Note: (1) 2014 Internet population and penetration rate are as of June 30, 2014 8
Rapid Growth in China s Online Shoppers China Online Shopper Population and Penetration (Million) % China s online shoppers population has grown tremendously 35.1% 37.9% 42.9% 48.9% 52.5% 24.5% 22.2% 24.8% 28.1% 332 302 242 194 161 108 34 46 74 2006 2007 2008 2009 2010 2011 2012 2013 2014 (1) No. of Online Shoppers Online Shopper Penetration Source: CNNIC Note: (1) 2014 Internet population and penetration rate are as of June 30, 2014 9
China s Retail Infrastructure is Weak Shopping Mall Penetration Shopping malls in China are much less prevalent than in developed countries Vast China s population is greatly underserved! 2013 Population 65.8MM 317.3MM 50.2MM 1,361MM 3,810 23.9 3,222 1,570 12.0 7.3 368 2.4 France U.S. South Korea China No. of Shopping Malls Malls per Million People Source: (1) Population - INSEE, Korean Statistical Information Service, United States Census Bureau, Statistics Korea, National Bureau of Statistics of China 10
but Internet Infrastructure is Strong China s Internet penetration rate (46%) approaches that of developed countries but the scale of retailer concentration lags far behind. E-commerce steps in to fill the gap! UK France Germany South Korea USA Japan Brazil China (Urban) India 0% 20% 40% 60% 80% 100% Retailer Concentration Internet Penetration (%/Population) 11
The Big Bang of Taobao GMV (Taobao Marketplace + Tmall) (RMB Bn) Taobao s GMV growth in a decade 1,678 1,077 663 For 12M ended March 329 183 1 7 14 42 98 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2012 Total GMV 12
A New Model: E-commerce Ecosystem With Taobaogrowing so fast, many third-party services flourished (e.g. logistics providers, IT services) Instead of converting Taobaoto a traditional B2C model, we recognized the power of an eco-system approach and made that our strategy in 2008 The core of the eco-system is a dynamic market built on Internet and Big Data
And it keeps evolving Eventually, every step of the business process will be transformed, from advertising, to sales, to distribution, to logistics, to supply chain. This will not merely be the digitization of each piece, but rather an end-to-end reinvention of a native e-business model.
The Future: C2B Consumer Centric/Driven Consumers are much more empowered Mass Customization / Personalization Direct links between consumer-business From Supply Chain Management to Value Network Coordination Real-time Data Sharing
Industry versus information Economy Industry Economy B2C Standardization Mass production Low Cost Assembly Line Supply Chain Hierarchy Linear Mechanical Control vs Information Economy C2B Customization Differentiation Value Network Social Collaboration Self Organizing Web Ecological EnableEnable
The Future of Business A ParadigmShift B2C C2B Industry Information China Model Emerging Markets Model Impactto developed B2C models?