Introductions Judith Roberts Instruction Consultant & Training Program Coordinator Bonnie Smith Assistant Program Director for Human Resources Suchitra Yellapantula Digital Application Developer
Please use the Poll option to respond Poll Check all that apply I work in the Human Resources office I work in the IT department The focus of my position is training and staff development I have worked with competencies before My library has an established list of competencies for at lease some or our positions
Agenda Key concepts regarding competencies Competencies in libraries Background information on the project Tour of the Matrix IT perspective open-source Administrator role Next steps Q&A
Goals Understand the use of competencies in libraries Gain a basic understanding of the Matrix to be able to consider its application at your institution Understand how this open-source application is implemented by IT professionals
Key Concepts
What are Competencies? Observable & measurable attributes that contribute to success in performing a task or job SKILLS KNOWLEDGE BEHAVIOR
Competency Example Written Communication Competency Category Able to respond appropriately and in a timely fashion to written communications and announcements. Competency Statement/ Description
Application Common language reference point Training Recruiting Self-directed professional development Performance evaluations Position descriptions Goal setting
Questions about Competencies?
Literature Review Current use of Competencies in Libraries
http://ala-apa.org/lssc/forcandidates/competency-sets/ 12
http://www.webjunction.org/documents/webj unction/competency_index_for_the_library_fi 13 eld.html
http://www.alastore.ala.org/detail.aspx?id=4047 14
http://www.ala.org/news/press-releases/2014/10/llama-webinar-identifies-corecompetencies-assessment 15
http://www.arl.or g/news/arl- news/2860- library-andrepositorycommunities-jointogether-toidentify-newcompetencies-foracademiclibrarians#.vgetrg 16 ewwso
http://www.degruyter.com/vie w/j/libr.2013.63.issue-1/libri- 2013-0003/libri-2013-0003.xml 17
http://www.tandfonline.com/doi/abs/10.1080/0361 526X.2014.881162 18
Questions so Far
Need Based Training Program
Competencies Index Need Based Training Program - 2009 Ident ify Sk ills, Knowledge, Behaviors
Competency Conceptual Framework Up to 6 Levels Linked to Classifications
Need Based Training Program Competencies Index Ident ify Sk ills, Knowledge, At t it udes Competencies Training Matrix Ident ify Learning O pport unities
What is a Learning Opportunity? Types of learning opportunities In house trainings developed by subject experts Variety of learning tools (online, templates, checklists, manuals) University s Training and Organization Development On demand library association resources Learning delivery formats In person training 1 on 1 Classroom Virtual Online resources Paper based resources 25
What is a competencies training matrix? Example 1 Area-Specific Category Cataloging Family Monographic Cataloging Competency Level 2 Basic copy materials of print Ability to match item to bibliographic record and evaluate the accuracy and completeness of the existing access points Understands the basic use and coding of the most common MARC fields Learning Opportunities OCLC Introduction to MARC In-house Introduction to MARC The MARC of Quality MARC 21 In Your Library 26
What is a competencies training matrix? Example 2 Cross Departmental Category Management Family Supervision Competency Level 3 Recruits, hires, trains and supervises Ability to implement library recruitment policies Ability to lead a staff performance evaluation Ability to apply disciplinary measures when needed Learning Opportunities In-house Performance Assessments and Goals In-house Staff Performance Appraisal Overview UF TOD Interviewing and Hiring UF TOD Leading with Courage Recruitment Checklist Position Description Toolkit 27
Need Based Training Program Competencies Index Ident ify Sk ills, Knowledge, At t it udes Competencies Training Matrix Ident ify Learning O pport unities Online Version Ease of Use
Objective 1 Facilitate access and ease of use of Competencies Index Objective 2 Ease in identifying learning opportunities
Questions about our Process?
Tour http://uflib.ufl.edu/competencies/competencies.aspx
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Any Questions about the Matrix?
This is Open Source! The staff competencies Training Matrix tool was designed as an open source software. Open Source definition: Software whose source code is available free of charge to the public to use, copy, modify, sublicense or distribute.
What does this mean for you? This tool could be easily adopted by any library with the software and its source code being freely available, with minimum technical assistance.
Technical specifications This web application was written using ASP.NET and MS SQL Server for the database. Development Tools Required for IT administrators: o MS SQL Server Client for the database o Visual Studio (if the source code needs to be modified) 49
Installation steps Set up the initial database (MS SQL) Insert the broad competency category terms into the database table. UF currently uses Crossdepartmental category and Area-specific category. Libraries could use these, or any other categories specific to them. Designate the initial internal Administrators. Once the app is installed, the admin section of the user interface could then be used to build the remaining Matrix. 50
This is not a static tool Updating the Matrix
Updating the Matrix Administrators can: Add a competency family Add/Edit a competency Add/Edit a competency expertise level Add/Edit learning/training resources IT Administrators can also: Establish the number of expertise levels Add a new competency category
Administrator updates Two ways Make expertise level / resource changes through the matrix itself Make updates through the Admin Panel section
Administrator updates Two ways Make expertise level / resource changes through the matrix itself Make updates through the Admin Panel section
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Administrator updates Two ways Make expertise level / resource changes through the matrix itself Make updates through the Admin Panel section
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Any Questions about the IT or Administrator Roles?
Continuous Improvement Updating Matrix (ongoing and annually) Competencies Learning Opportunities Identify and Address Training Gaps
Assessment Assessment of Tool scheduled for May, 2015
Next Steps Broadening the scope to include all library employees not just the largest groups and include librarians
Poll Please use the Poll option to respond We are definitely interested in adopting this type of tool We have some work to do before adopting a tool like this We won t be able to adopt this type of tool in the near future
Questions
Thank You Please feel free to contact us Judith Roberts Instruction Consultant & Training Program Coordinator judithroberts@ufl.edu Suchitra Yellapantula Digital Application Developer y.suchitra@ufl.edu Bonnie Smith Assistant Program Director for Human Resources bonniesmith@ufl.edu