Competency Based Education: Top Tactics and Most Overlooked Strategies



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Competency Based Education: Top Tactics and Most Overlooked Strategies Prepared for the 2015 AASCU Annual Meeting www.pearsoned.com/cbe October 2015

Objectives for our session Overview Discover lessons learned from Northern Arizona University's Personalized Learning Program. Discuss how a structured approach helps institutions identify the most effective strategies and pathways for launching a CBE program. Intended takeaways 1. A structured approach to building a successful CBE program 2. Detailed explanation of the major strategic choices schools need to consider when planning a CBE program 3. Examples of NAU has made critical decisions about their program using approaches like financial modeling and working with employers 2

Northern Arizona University Personalized Learning Northern Arizona University s Personalized Learning enables motivated students to earn a high quality degree more efficiently and at a lower cost by customizing coursework to fit individual learning styles and previously acquired knowledge.

Northern Arizona University Personalized Learning Student Experience Self-paced online adaptive learning Mentor and subject matter faculty Readiness assessment Curriculum is interdisciplinary and prescribed - there are no electives Every concept - multiple modalities Pre-, interim, post-assessments

Northern Arizona University Personalized Learning Developed degree programs in 6 months: Small Business Administration, Computer Information Technology, Liberal Arts Lead faculty for each degree Student starts any day of the year Subscription model - $2,500 per six months all inclusive (fees, materials, texts) Two student records: Traditional transcript Competency report

Northern Arizona University Personalized Learning Aggressive Timetable Approved by HLC in May 2013 640 students enrolled; ~7,709 prospects U.S. ED Title IV ~340 students Four new programs under development Master degrees: CIT and Nursing Bachelor degrees: RN-BSN and Mgmt

Northern Arizona University Personalized Learning An invasion of armies can be resisted, but not an idea whose time has come. Victor Hugo Change is good. You go first. Scott Adams, Dilbert cartoon

9 A structured approach based on launching many CBE programs

One way to organize the many moving pieces 3. Program Development 2. Organization 4. Student Success 1. CBE strategy and integration 7. Marketing and Recruiting 5. Technology & Infrastructure 6. Program Management 10

EM Mgmt Tech Success Dev. Org. CBE: key functions across work streams Strategy & integration Executive leadership Financial modeling External relations Accreditation & approvals Change management Strategy development Faculty Development Curriculum D&D Delivery Model D&D Assessment D&D Project managemen t Orientation & Readiness Retention strategy Service Processes PLA & Degree pathways Metrics & Accountability Learning infrastructure Reg & Assessment mgmt Data & learning analytics Retention & support solutions Resource planning Staffing Vendor relations Partnerships Tracking & reporting Marketing strategy Lead gen Funnel management Registration & advising 11

Key questions for discussion 1. What is our overall strategy for CBE and how does it fit into our mission? 2. What organizational challenges does CBE present and how do we address them? 3. How does a CBE program differ from traditional models and to what extent should we fit CBE into the present model or redesign a new model? 4. How do we best ensure student success within a CBE framework? 5. What technology and data strategy do we need to support CBE? 6. How can we most effectively coordinate effort among cross-functional teams and responsibilities? 7. What approach to marketing and recruiting will best help us achieve our enrollment and branding goals? 12

Work stream planning across the CBE lifecycle Plan Design Implement Improve Organization Engage Stakeholders Define Business & Financial Models Engage Change Mgt Begin Accreditation Process Engage Employers Engage Stakeholders Define Business & Program Models Engage Stakeholders Define Business & Program Models Program Development Define Outcomes & Program Model Develop Competency Framework Design Competencies, Assessments, & Learning Resources Initiate Faculty Development Track Student Progress Implement Learning Analytics Use Data to Implement Continuous Improvement Student Success Establish Success Targets Develop Support Model Design Mentoring & Coaching Processes Develop and Train Staff Track Student Success Implement Learning Analytics Use Data to Implement Continuous Improvement Technology Establish Tech Requirements Assess Current Systems Identify Gaps Design Solutions and Integrations Create Support Systems Design Analytics & Reporting Procurement and Integration Development and Testing Evaluate Performance for Improvement/Scaling Implement Improvement Plan Program Management Define Org. & Staffing Model Create Project Management Plan Design Prof. Development Create Data & Reporting Framework Design Support Strategies using Data Hire and Train Staff Evaluate & Select Partners Establish Mgt. Assessment Framework Evaluate Performance and Services Implement Improvements Based on Data Enrollment Management Define Target Market and Segments Assess Market Potential Create Enrollment Forecast Design Market Strategy Design Marketing Messages & Materials Establish Enrollment Process Develop Staff Training Hire and Train Staff Measure Lead Gen and Conversions Evaluate Performance Against Forecast Improve Results based on Data 13

Example focus area: Technology & Infrastructure 5. Technology & Infrastructure 14

Assessing current assets and prioritizing the best way forward 5 Most current CBE technology tools still reflect time-based practices that don t easily accommodate individualized learning pathways and the ability to track an individual student s mastery. However, there is an emerging set of new products and solution bundles that address the unique requirements of CBE. What are new CBE technology requirements? What solutions exist in the market? How do other institutions structure their IT systems? What is the right way to understand / prioritize investments? 15

Technical requirements flow from the conceptual differences in CBE vs. traditional 5 CBE technology imperatives Implied technical requirements Map individual pathways to advancement and credential completion Identify gaps in competency proficiency Access learning material and complete training at a granular level Collect and recognize experience and qualifications Store, organize, assign, and edit competency frameworks Ability to link competencies at a granular level to learning material Interoperability between a competency framework repository and an LMS for curriculum storage Learner self-assessment tool with prior-learning evidence gathering Internal communication method E-portfolio and Badging integration Reporting mechanism for multiple stakeholders. Source: BCcampus 16

Common needs in launching a CBE programs 1. Understand the scope of work required upfront for different types of CBE programs 2. Align project management on campus to speed time to launch and avoid pitfalls 3. Ensure there are no surprises / missing components 4. Evaluate the range of options available 5. Model out different scenarios prior to adoption (business analytics & financial modeling) 17

CBE: the challenge is to do it right For competency-based education to be truly effective, it is essential to move forward on multiple fronts.cbe can produce unprecedented gains in access, affordability, and student success. The challenge is to do it right. - Steven Mintz, Executive Director, University of Texas System's Institute for Transformational Learning, IHE 18

Contact daniel.goldsmith@pearson.com 571.278.8402 www.pearsoned.com/cbe 19