Agenda. SAP BusinessObjects 2012 / Slide 2 Private and Confidential



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SAP BusinessObjects 2012 / Slide 2 Private and Confidential Agenda IDD / EIM / EDGE Product Portfolio Roma Background and overview Deployment Phase 1 Deployment Phase 2 Deployment Phase 3 Next Phase - SAP BusinessObjects Edge BI 4.0.x w/ DI Q&A

SAP BusinessObjects XI 3.1 Product Portfolio IDD / EIM / EDGE

SAP BusinessObjects 2012 / Slide 5 Private and Confidential SAP BusinessObjects Portfolio Enabling Closed-Loop Strategy to Execution Business Intelligence (IDD) Reporting Query, Reporting, and Analysis Enterprise Information Management (EIM) Data Integration (ETL, virtual) Data Quality Management Dashboards and Visualization Search and Navigation Master Data Management Metadata Management OLAP / Advanced Analytics On Demand Enterprise Performance Management (EPM) Governance, Risk, and Compliance (GRC) Strategy Management Business Planning Risk Management Access Control Profitability and Cost Management Consolidation Process Control Global Trade Services Spend Analytics Supply Chain Performance Mgmt Environment, Health, and Safety

SAP BusinessObjects 2012 / Slide 6 Private and Confidential SAP Provides a Full Range of Best-In-Class EIM Solutions Data Integration and Quality Management: SAP BusinessObjects Data Services SAP BusinessObjects Data Federator SAP BusinessObjects Data Quality Management for Enterprise Applications SAP BusinessObjects Text Analysis SAP BusinessObjects Data Insight SAP Data Migration services Master Data Management: SAP NetWeaver Master Data Management SAP Master Data Governance for Financials SAP Data Maintenance by Vistex Content & Information Lifecycle Management: SAP NetWeaver Information Lifecycle Management SAP Document Access by Open Text SAP Archiving by Open Text Data Warehouse Management: SAP NetWeaver Business Warehouse SAP NetWeaver Business Warehouse Accelerator SAP BusinessObjects Rapid Marts SAP BusinessObjects Metadata Management

SAP BusinessObjects 2012 / Slide 7 Private and Confidential Business Intelligence Platform IDD (BI) and EIM Stacks Unified information Provides quantitative and qualitative insight Supports all data sources Delivers complete data quality Collaborative decisions Supports what-if scenario analyses for collaborative decisions Shares insights, not just data Business Intelligence IDD Reporting Dashboards and Visualization Advanced Analytics Query, Reporting, and Analysis Search and Navigation BW Accelerator (BWA) Information Management - EIM Data Integration Master Data Management Data Quality Management Metadata Management Business network optimization Shares content beyond corporate firewalls within security context Shares metadata on information Easily consumes third-party data

What Does SAP SME Portfolio Offer? A Comprehensive Portfolio of Business Management and Business Intelligence Solutions To BEST FIT Your Needs. Business Intelligence CRYSTAL REPORTS crystalreports.com EDGE SERIES ENTERPRISE Solution Depth and Breadth Business Management Tailored by 4,500+ local partners to fit your unique needs Low Your Business Complexity / IT Expertise High SAP BusinessObjects 2012 / Slide 8 Private and Confidential

SAP BusinessObjects 2012 / Slide 9 Private and Confidential SAP BusinessObjects Edge BI 3.1 Edge Series Overview EDGE BI, standard EDGE BI, version with data integration Data Integrator EDGE BI, version with data management Data Quality Data Integrator Crystal Reports Live Office WebIntelligence InfoView Explorer Dashboard Builder Voyager Widgets EDGE BI, standard EDGE BI, standard Xcelsius Mobile Life Cycle Mgr Report Bursting/ Publishing BOE PLATFORM CMC Universe Designer Integration Kits (SAP, Oracle) SDKs Import Wizard QaaWS Platform Search

SAP BusinessObjects 2012 / Slide 10 Private and Confidential Different Business Users With Different Needs SAP BusinessObjects Information Pyramid Dashboards & Visualization Query & Analysis Enterprise Reporting Xcelsius Webi Crystal E X P L O R E R Data Management

Enterprise Query, Reporting and Analysis Package Enterprise Query and Reporting via the Web Finding relevant information fast with Search SAP BusinessObjects 2012 / Slide 11 Private and Confidential Analysis and Sharing of OLAP Data designed for business analysts

SAP BusinessObjects 2012 2009 / Slide 12 Private and Confidential Enterprise-Class Formatted Reporting with Crystal Reports 2008 Crystal Reports Is the de Facto Standard for Reporting Proven world standard for report design Chosen reporting solution by over 500 major independent software vendors Ubiquitous reporting assets and expertise for fast implementation Crystal Reports Overview Get the information you need from any data source SAP or non-sap Access and transform data into dynamic information with no coding Reduce complexity of integrating reporting functionality into your Java,.NET and COM applications Gain control and flexibility over data presentation Deliver feature-rich, interactive reports securely over the web Allow end users to interact with and view data in familiar formats and environments

SAP BusinessObjects 2012 / Slide 13 Private and Confidential Answering Business Questions with Web Intelligence Easy to use, end user reporting and analysis for all users Access, combine and analyze data from multiple sources (SAP and non-sap) within a single interface Increase collaborative decision making through threaded discussions View organizational data in your own terms Easily build or personalize existing queries and reports to answer your own business questions Interact and analyze data to gain more clarity (ranking, sorting, advanced formula)

WEB INTELLIGENCE Ask new questions in a drag and drop interface Ad hoc Interface Ask iterative questions of data Add new business information to answer new questions Deeper Analysis Custom calcs, cells, tables & charts Track data changes Publish reports Simple and Intuitive Drag and drop interface Familiar toolbar and right-click Data access, analysis, reporting: same workflow Challenge Time-consuming, static reporting hindered confident decision making SAP BusinessObjects 2012 / Slide 14 Private and Confidential Benefit Fast, dynamic, self-service reporting frees dependency on IT and enables end users to identify and correct issues before they hinder performance

SAP BusinessObjects 2012 / Slide 16 Private and Confidential Dashboards and Scorecards Scorecards Scorecards and Metrics Management - SAP BusinessObjects Strategy Management Strategy maps Scorecards, OLAP-based KPI management, integration of KPIs Collaboration and communication Initiatives tracking, objectives management Dashboards Metric and KPI visualization - Xcelsius Engaging, interactive dashboard creation Flexibility in data sources and connectivity options Extensive visualization components such as gauges, charts, and other and visual alerting Dashboard framework and BI portal - Dashboard Builder Displays Web Intelligence, Crystal Reports, Voyager workspaces, Xcelsius models and its own visualization components Unified user experience when viewing reports, visualization components in portal

SAP BusinessObjects 2012 / Slide 17 Private and Confidential SAP BusinessObjects Live Office Self-service from Microsoft Office Embed BI in MS Office Word, PowerPoint, Excel, Outlook Embed Crystal Reports and Web Intelligence reports and report parts Utilize MS Office formatting Direct Refresh Automatically refresh single data item or all data in your document Utilizes security from SAP BusinessObjects Intelligence Platform Secure, Shared Documents Publish documents to SAP BusinessObjects software Utilizes security from SAP BusinessObjects Intelligence Platform

SAP BusinessObjects 2012 / Slide 18 Private and Confidential Finding Relevant Information with Search Polestar / Explorer Intelligent Search Faster and better searching capabilities Federated Search across the internet and intranet Intelligent Clustering Alerting and Monitoring Platform Search Improved end-user productivity Smart categorization and filtering Search to Query Making finding information easier than ever

SAP BusinessObjects 2012 / Slide 19 Private and Confidential Connecting Every User with Information through Mobile BI Anywhere Anytime on your Mobile Device Fully interactive BI experience Access your existing reports and dashboards Explore for new trends and discover new opportunities Improved Decision-Making Take immediate action based on the latest most accurate information Fast and Secure Deployment Deploy quickly and easily with single-click installation Secure SOA implementation Tightly integrated with BES (Blackberry Ent Srv) Easily integrates with your corporate Blackberry Server Receive ALL reporting content via Blackberry Smartphone device Reports, KPIs delivered onto any Mobile device

SAP BusinessObjects 2012 / Slide 20 Private and Confidential imobile Sample

SAP BusinessObjects 2012 / Slide 22 Private and Confidential Roma Moulding Inc. SAP BOBJ Edge 3.1 Overview (Current)

SAP BusinessObjects 2012 / Slide 23 Private and Confidential Roma Moulding Inc. Customer Overview Sales team across North America 5 Sales Regions, 3 Sales Division 8+ key Product Group Lines Over 50 + Sales Territory / Reps out in the field Well over 10,000+ different Item codes since 2008 Well over 10,000+ Customers since 2008

SAP BusinessObjects 2012 / Slide 24 Private and Confidential SAP BusinessObjects Edge 3.1 DI ROMA Phase 1 Deployment

SAP BusinessObjects 2012 / Slide 25 Private and Confidential Phase 1 Biggest Issue Stabilize Crystal Reports Reports taking too log to run, average 5-10min Created SQL View Bringing too much data Created SQL View Doing to many calculations within Crystal Created SQL View Sales Revenue NOT matching within all reports Created SQL View Too many versions of ONE report Started working on Unv & WebI sample

SAP BusinessObjects 2012 / Slide 26 Private and Confidential Crystal Reports Architecture Updated / Overview Moved Calculation ALL for key for key metric metric (Sales (Sales Rev Rev $) done $) done within within each each Crystal Crystal Report Report. to SQL View Also Division moved Div code Desc to Desc to SQL also View done Now within business each logic report using ONE standard

SAP BusinessObjects 2012 / Slide 27 Private and Confidential Edge Data Services Issues Tuning of Batch scripts Data Services XI 3.x Phase 1 Enhancements Convert all Projects from using mixed mode Data Flows to pure SQL based Data Flow Improve load time NOT depend on local SAP R3 Engine NOT depend on backend SAP R3/ECC version MS SQL Native / bulk load Support ONE SQL language (no more mixed ABAP SQL &/or MS SQL )

SAP BusinessObjects 2012 / Slide 28 Private and Confidential Roma Moulding Edge DI User Case Phase1 Challenges 1 of 2 1 Issue Edge / DS version TOO old and configuration issues Solution Re-Installed / updated from Edge 3.0 to Edge 3.1 2 NOT Utilizing all Edge XI 3.x licensed tools properly Now using Crystal Reports, Universes, WebI,.... 3 Business rules / formulas Applied with each report Create ONE SQL view with ONE Business rule 4 Refresh time for Crystal Rpt to slow, bring too much data Compliance: ONE share SQL right view info with require with right people objects at only right to time reduce data 5 Nightly Crystal Reports schedule taking too long ONE SQL view with reduced records running much faster

SAP BusinessObjects 2012 / Slide 29 Private and Confidential Roma Moulding Edge DI User Case Phase1 Challenges 2 of 2 6 Issue Nightly DI Batch jobs taking too long ~ 110 to 120 mins Solution Standardizing SQL reduced to under 70 mins 7 Batch jobs using mixed SQL Data Flows & R/3 Data Flows Converting ALL batch jobs to leverage SQL Data Flows 8 Batch SQL NOT consistence Using MS SQL / ABAP Standardized SQL use ONE code only MS SQL 9 Several versions of the same Compliance: Started share working right info on samples Crystal report with right people of Unv at / WebI right time for Phase 2 10 AD Auth / SSO does not work properly all the time Stabilized AD Auth / SSO JDK / Kerberos updated

SAP BusinessObjects 2012 / Slide 30 Private and Confidential SAP BusinessObjects Edge 3.1 DI ROMA Phase 2 Deployment

SAP BusinessObjects 2012 / Slide 31 Private and Confidential Phase 2 Enhancements Retire Crystal / Unv Tuning / WebI Phase 2 Changes Summary: Optimized ALL DI batch job to reduce nightly load times On-going Universe enhancements Retirement of 9+ Crystal Reports, replaced with ONE WebI Development of more user friendly WebI reports Passing parameters from Summary WebI to Detail WebI reports Leverage Enhanced Interactive mode Multiple Queries for ONE WebI document Advanced rich format Better Drilling function with more user control Leverage refresh on-demand option, report never saved with DATA Faster refresh time (reduced from 12 min to under 5min and finally WebI under 1min) Start development of executive summarized Dashboard with What IF

SAP BusinessObjects 2012 / Slide 32 Private and Confidential Crystal Reports Architecture Updated / Overview Moved Calculation ALL for key for key metric metric (Sales (Sales Rev Rev $) done $) done within within each each Crystal Crystal Report Report. to SQL View Also Division moved Div code Desc to Desc to SQL also View done Now within business each logic report using ONE standard Started Building Universe / WebI (Going Live in Phase 2) Replacing 9+ Crystal Reports with ONE WebI report Refresh times reduced from 10+ min to 5+ min (SQL View) to less than 1min (WebI / UNV) No need for nightly batch runs for 50+ Sales Reps

SAP BusinessObjects 2012 / Slide 33 Private and Confidential Sample 1 - Crystal Reports Replaced Unv and WebI

SAP BusinessObjects 2012 / Slide 34 Private and Confidential Sample 2 - Crystal Reports Replaced by WebI

SAP BusinessObjects 2012 / Slide 35 Private and Confidential Phase 2 Crystal vs WebI PROMPT OPTIONS

SAP BusinessObjects 2012 / Slide 36 Private and Confidential Roma Moulding Edge DI User Case Phase 2 Challenges 1 of 2 1 Issue Several versions of the same Crystal report (9 reports) Solution Replaced by ONE WebI using proper Universe 2 Nightly DI Batch jobs further tuning of SQL (70 Min) Optimized SQL and Batch dependencies (40 mins) 3 Working on reports & tools enhancements Working on other WebI, Explorer workspace 4 Phase 2 Edge XI / DI Patching Compliance: Edge share / DI right updated info to XI 3.2 with right people Also updated right time PoleStar XI 3.2 5 Night Crystal Schedule Jobs being reduced / retired Slowly completely eliminated ALL Crystal Nightly runs

SAP BusinessObjects 2012 / Slide 37 Private and Confidential Roma Moulding Edge DI User Case Phase 2 Challenges 2 of 2 6 Issue Working on Xcelsius summary dashboard Solution Created exec summary Xcelsius Dashboard 7 Roma finally get new reports to help analyze business Started DEV of other NEW WebI reports 8 On-Going Universe DEV / Enhancements 9 Compliance: On-Going share right support info with right people at right time

SAP BusinessObjects 2012 / Slide 38 Private and Confidential SAP BusinessObjects Edge 3.1 DI ROMA Phase 3 Deployment

SAP BusinessObjects 2012 / Slide 39 Private and Confidential Phase 3 Enhancements PoleStar Workspace / Unv / WebI / Xcelsius Phase 3 Changes Summary: On-going Universe enhancements PoleStar / Explorer Workspace w/ SECURITY Needed to wait for PoleStar / Explorer BOE XI 3.2 w/ SP2 ++ Showcased PoleStar / Explorer workspace but needed security before going live DEMO EXPLORER On-Going development of WebI reports Start using more Advanced features of WebI Such as: Passing parameters / Jump reports Data Tracking Optional Prompt Advanced Interactive Viewing for ALL users Start development of executive summarized Dashboard with What IF DEMO DASHBOARD

SAP BusinessObjects 2012 / Slide 40 Private and Confidential Roma Moulding Edge DI User Case Phase 3 Challenges 1 Issue Issues with Win 2k8 Ad Auth Not working properly Solution Patch updates to Edge XI 3.1 w/ SP3 ++, Also JDK Update 2 WebI report viewing related issues, product defects Updated to Edge XI 3.3.6 ADAPT01398030, ADAPT01517328, ADAPT01519339ADAPT015 3 Demo Explorer functionality With SECURITY Explorer workspace now Live 4 Continue working other business requirements Compliance: More share WebI right reports info going live with right people UNV / DI at right Enchancements time 5. On-going support

SAP BusinessObjects 2012 / Slide 41 Private and Confidential SAP BusinessObjects Edge 3.1 DI ROMA Phases 1 3 Review

SAP BusinessObjects 2012 / Slide 42 Private and Confidential SAP BusinessObjects Edge 3.1 DI Next Phase Ready for BI 4.x (Q3 Start DEV) SAP BusinessObjects BI 4.0.4 features / functionality that ROMA can utilize: Building Universe (UNX) against ECC. Build WebI validation reports Building Dashboards against Universes (UNX), faster response Leverage Mobile / Explorer on Tablets (ipad) with security Leverage other tools on Tablets (ipad) as Xcelsius will support HTML5 Leverage WebI as native support becomes available on ipad Integrate Data Services BI 4.1 and BI 4.x Platform Security Leverage advanced charting (3D) functionality with BI 4.x WebI

SAP BusinessObjects 2012 / Slide 43 Private and Confidential Roma Moulding Inc. Edge XI 3.1 DI User Case