2011 Home Repair Summit Meeting

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1 2011 Home Repair Summit Meeting 1 PRESENTED BY: THE GIVING LEGACY ORGANIZATION IN COOPERATION WITH HOPEBUILDERS HOME REPAIR FEBRUARY 24, 2011 KANSAS CITY

2 14 Jacksonville Nonprofits Build Collaborative Effort to Fight Hunger. - - Jessie Ball dupont Fund Press Release 2/08/11 2 The benefits o f havi ng a team consensus agend a are wonderful, but the greatest benefit is the lessons these organizations have learned about the power of collaboration and the power of a shared voice," said Dupont Fund program director Sally Douglass. Each is a unique and distinct organization but as a team, they have developed a common agenda and learned how to use the pow er of a shared voice to benefit their clients, their organizations, and the community. - Sally Douglass, Dupont Fund Program Director

3 2011 Home Repair Summit Agenda 3 12:00 Lunch (Optional) 12:30 Check In 12:45 Opening by Greg Wayne and Christopher Riley Introduction of Participants 1:00 Home Repair Summit Objectives Riley 1:10 Background of Giving Legacy Plan - Christopher Riley 1:30 Review of KC Metro Home Repair Greg Wayne 1:50 Proposed KC Metro Home Repair Pilot Program (HRPP) Riley 2:15 Break/Conversation 2:30 Client Identification, Intake & Screening Roundtable Discussion 3:15 Break/Conversation 3:30 Home Repair Collaboration Roundtable Discussion 4:15 Conclusion and Follow Up Items 4:45 End of Summit Meeting

4 2011 Home Repair Summit Participating Organizations 4 Government/Social Services Government and Social Services Johnson County KS Housing Department Wyandotte County, KS Johnson County, KS CDDO KCMO Housing & Community Development Department KCMO Property Preservation Division Social Agencies Coalition for Independence Whole Person Citizen Assist Program Metropolitan Lutheran Ministriesi i National Multiple Sclerosis Society Community Works Health South Hospital River of Refuge Home Repair Organizations i Charitable Organizations Performing Home Repair Work HopeBUILDERS Home Repair Rebuilding Together Clay County Christmas in October KC Metro Fuller Center for Housing of Greater Kansas City Heartland Habitat for Humanity Aqui Community Development - KCK

5 2011 Home Repair Summit Objectives 5 Learn and understand as much about the home repair initiative in KC Discuss the roadblocks and barriers in the current home repair programs Discuss the synergy issues of establishing a KC Metro Home Repair Pilot Program (HRPP) Identify all partner organizations that wish to participate in the HRPP Prepare the initial groundwork and foundation for a KC Metro HRPP Create a list of further research items to investigate regarding a HRPP Establish a committee to help orchestrate the creation of the KC Metro HRPP

6 2011 Home Repair Summit Meeting The Giving Legacy Plan 1 PRESENTED BY: THE GIVING LEGACY ORGANIZATION IN COOPERATION WITH HOPEBUILDERS HOME REPAIR FEBRUARY 24, 2011 KANSAS CITY

7 United States Debt Crisis 2

8 3 Proposed 2012 HUD Budget Cuts Obama 2012 Budget Cuts Housing & Urban Development Community Development Block Grant (CDBG) Budget Cuts (In Millions) Community Development Fund 601 HOME Investment Partnerships Program 157 Public Housing Operating Fund 798 Housing for the Elderly 60 Housing for Persons with Disabilities 101 Community Development Blk Grant (CDBG) 300 Housing for Persons with Disabilities Housing for the Elderly Total: 2,017 Budget Increases (In Millions) Homeless Assistance Grants 520 Project-based Rental Assistance 871 Tenant-based Rental Assistance 1,139 Total: 2,530 Public Housing Operating Fund HOME Investment Partnerships Program Community Development Fund (In Millions)

9 Deficit Reduction Planning United States 2012 Budget Deficit (in billions) Republican Deficit i Reduction = 61B, 4% Total Deficit = $1,650B 96%

10 United States Charitable Recipients By Category 5 $300 Billion donated in US every year Religion and Gifts to Grant Making Foundations are pass thru categories Home Repair organizations fall under the Public Society Benefit and Human Services categories 2010 Giving USA Foundation

11 The Giving Pledge 6 Bill Gates & Warren Buffett pledge majority of their $100 billion dollar net worth 58 of the wealthiest Americans have signed on Where are they going to allocate all their wealth? How will they know if their charitable donations are fulfilling the unmet needs of the country?

12 The Giving Fund 7

13 Mandatory Philanthropy = $27 Billion 8

14 9 Breakdown of Discretionary Philanthropy vs. Sustainable Philanthropy h Sustainable Philanthropy Analysis 2009 US Charitable Donation Distribution Total $303B; Mandatory = $139B; Discretionary = $165B

15 2011 Home Repair Summit Meeting KC Metro Home Repairs (and Adaptations) 1 PRESENTED BY: THE GIVING LEGACY ORGANIZATION IN COOPERATION WITH HOPEBUILDERS HOME REPAIR FEBRUARY 24, 2011 KANSAS CITY, MISSOURI

16 Topics to be covered: 2011 Home Repair Summit KC Metro Home Repairs KC Area Home Repair (and Adaptation) Demand What are the Needs? Identified Organizations Working to Help Geographical Considerations What can we do? 2

17 2011 Home Repair Summit KC Metro Home Repairs KC Area Home Repair (and Adaptation) Demand: 3 Thousands (probably tens of thousands) homes occupied by elderly, disabled or low-income families need repairs, Many of these homes have fallen to sub-standard living conditions. Need will increase due to: Fallout from Great Recession Diminished governmental funds. Retiring baby boomers age group Longer life expectancies

18 2011 Home Repair Summit Question: What are the Needs? KC Metro Home Repairs Answer: Anything that can go bad in a house! Roof, foundation,,plumbing including main sewer lines, electrical (from incoming service to receptacles), damage from leaks, old or broken windows, no insulation, damaged or bad doors, bad appliances, damage walls and ceilings, and on.. Adaptive needs include wheelchair ramps, grab bars, bathroom modifications/remodels, different toilets, door widening, cabinet modifications, etc. 4

19 2011 Home Repair Summit KC Metro Home Repairs Identified Non-profit Organizations working on issue: Christmas in October HopeBUILDERS Home Repair Rebuilding Together Clay County Metropolitan Lutheran Ministries Rebuilding Together Shawnee Habitat for Humanity Chapters Heartland, Truman Heritage & KC Neighborhood Groups, such as Aqui Others not identified in specific geographical or neighborhood areas. 5

20 2011 Home Repair Summit KC Metro Home Repairs 6 HopeBUILDERS Entire Metro Area Rebuild Together Clay County Fuller Center for Housing - KC Rebuild Together Shawnee Christmas in October

21 What can we do now? 2011 Home Repair Summit KC Metro Home Repairs Collaborate with each other to maximize use of resources Collaborate with government agencies where work can be leveraged Send referrals to best organization to handle Share good ideas and systems 7 Stay tuned for other thoughts later in Summit!

22 2011 Home Repair Summit Meeting HOME REPAIR PILOT PROGRAM (HRPP) 1 PRESENTED BY: THE GIVING LEGACY ORGANIZATION IN COOPERATION WITH HOPEBUILDERS HOME REPAIR FEBRUARY 24, 2011 KANSAS CITY

23 14 Jacksonville Nonprofits Build Collaborative Effort to Fight Hunger. - - Jessie Ball dupont Fund Press Release 2/08/11 2 The benefits o f havi ng a team consensus agend a are wonderful, but the greatest benefit is the lessons these organizations have learned about the power of collaboration and the power of a shared voice," said Dupont Fund program director Sally Douglass. Each is a unique and distinct organization but as a team, they have developed a common agenda and learned how to use the pow er of a shared voice to benefit their clients, their organizations, and the community. - Sally Douglass, Dupont Fund Program Director

24 3 Home Repair Pilot Program Central Intake System Intake Process/Procedures Software/Database Universal Screening Process Financial Qualification Home Qualification Joint Implementation System Partner Organizations Outsourced Contractors Volunteers Individual/Church id h Corporate Pooled Funding Government Participation Coop with National Charities Unified Communities Hurricanes Katrina & Rita Devastated Homeowners in $3.5 Billion was donated to rebuild. So Why Didn t This House Get Fixed?

25 2011 Home Repair Summit Central Intake System 4 Intake Process Database/Software System Client Calls Central Number Client Receives General Info Client is routed to appropriate intake call center based on geography and need Data is taken. Data is sorted and routed to the appropriate p dispatcher. Dispatcher disseminates client file(s) to appropriate partners. Focus Group created to identify all key data points necessary for client intake. Results of Focus Group are used to create a database flow chart of client intake information. Design team programs the software to record key data points based on the specifications i and flow chart criteria. Software is built and tested Software is implemented at HRPP

26 2011 Home Repair Summit Universal Screening Process 5 Financial Qualification Criteria i Federal Guidelines State t Guidelines Local Community Criteria Standardized Criteria Supporting Documentation ti Home Qualification Criteria i Are they the homeowner? Work Requested Does Requested Work Qualify? Exclusions

27 2011 Home Repair Summit Joint Implementation System 6 Partner Organizations Outsourced Contractors Identify all partner organizations Identify organization target t areas Identify criteria such as lead time to project, volunteer base, etc. to load into database Ensure proper training for each partner organization Assign national liaison to each partner organization to monitor projects and questions/issues Identify categories of outsourced contractors (roofers, HVAC, Electrical, etc.) Engage contractors Collect pertinent information Ensure contractor completes orientation and training modules

28 2011 Home Repair Summit Volunteer Management System 7 Individual/Organizations Corporate Identify the best methods for enlisting individuals and organization members to volunteer Prepare training modules Identify best methods for managing volunteers Delegation of duties Safety Create training i module for individual volunteer management Update training modules as more efficient systems are identified Solicit most effective corporate volunteer programs from partner organizations Enlist professional corporate volunteer director to prepare the corporate volunteer management program Research other corporate volunteer programs and update the HRPP program accordingly with new successful concepts and ideas Work closely with the fundraising directors to maximize volunteer participation from each company

29 2011 Home Repair Summit Pooled Funding Resources Giving Legacy Fund Generated from individual foundations, private family foundations, individual idual donors, and corporate philanthropy 8 Government Grants Build on existing grants received from all partner organizations. Combine where necessary and create new grant applications for larger grants where applicable Church/Community Donations Take existing church contributions and combine for larger church donations from national church offices Seek approval from all national organizations based on the national presence of the HRPP to open the doors for approved funding/grants, etc. Partner with local and national offices of charitable organizations that rely on HRPP to serve their clients Create a sponsor partnership with national suppliers to provide nationwide buying power with reduced prices and donated supplies

30 2011 Home Repair Summit Government Participation 9 Federal Government State/Local Government Obtain HUD status to ensure Develop relationships with the approval of federal grants local and state political offices and inform them of the work HRPP is Obtain other federal performing in their district(s) grants/subsidies available to Identify the local government housing organizations programs for each area and Piggyback on federal grants from maximize participation with those partner charitable organizations government entities that the HRPP provides assistance Solicit feedback on more efficient for their members ways that HRPP can better serve Maintain updated information on the community federal programs/grants/funding Ask for funding recommendations in the area of home repair that they are aware of to help HRPP with operating funds, etc.

31 2011 Home Repair Summit Coop with National Charities 10 Identify the national charities that are most aligned with the mission/vision of the HRPP and develop elop relationships with the local offices in each city where a HRPP exists Train each HRPP office on the most effective ways to work with the local charities and have a national HRPP representative present for the initial relationship development Train the local charity on the intake methods of HRPP and give an orientation on our organization and process Work closely with the local office to prepare an efficient system for their members to be served by the local HRPP office. Obtain testimonials on the partnership and prepare summary of work completed for each local l charity Work with the national offices of both the charity and HRPP to engage in joint fundraising campaigns, grant requests, etc.

32 2011 Home Repair Summit Unified Communities 11 Develop relationships with the community leaders and make presentations to inform them of the work that HRPP does and how their respective departments/citizens can get in touch with the local HRPP office. Identify and work closely with sister organizations in the community that perform tangent services. Work with the national HRPP liaison on local public relations and media relationships. Identify and build relationships with the local offices of the major charitable organizations and coordinate on the fundraising events to ensure that large events are not held on the same day/weekend. Attend regular meetings of the local community neighborhood associations to engage them in the process and educate their neighborhood members on our services. Work closely with the HRPP corporate volunteer coordinator to ensure that the corporate volunteers are well educated. Solicit feedback from corporate volunteers, via coordinator, on the process, workdays, etc.

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