Introducing Sfax for direct customers
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- Domenic Stone
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1 Introducing Sfax for direct customers
2 Sfax explained With its ease of use, compliance, immediacy of delivery and universal accessibility, fax will remain a business standard for years to come. Sfax is the leading HIPAA-compliant secure cloud-based faxing application that can be harnessed from a desktop, through the web, on the go and through an integration with your software. Migrate to Sfax for ultra-reliability, industry-leading performance, and no-risk compliance. Join the thousands of customers large and small that rely on Sfax 24/7 including a growing number of EMR/EHR, practice management solutions and great software companies that handle sensitive or critical information. Get started for just $24/year.
3 It was clear after five test faxes Sfax was the right solution. Implementation was less than 5 minutes per workstation, and staff training was painless. Ron Pate, Central Michigan Orthopaedics Why Sfax? Whether you are physician, hospital, home care agency or you simply rely on faxing every day to run your business - choose Sfax. Thousands of customers do that every day. Robust document security policies are no longer nice to have when it comes to managing access to an increasing amount of sensitive information. The explosion of digital documents, tools and technologies has made it harder to prevent sensitive documents falling into the wrong hands. Sfax enables easy compliance and streamlined processes that save time, costs and avoid errors with automated audit trails. Replace expensive and troublesome fax servers and fax machines with a cost effective and reliable secure cloud-based fax service. We provide the tools needed to control access to documents, track usage and protect your data every day. Designed from the ground up with security in mind. Our robust infrastructure, sophisticated application and strong encryption ensure the highest levels of security for your documents. HIPAA, SOX and GLBA have particular requirements for exchanging documents to ensure that the privacy and security of the information is protected throughout the entire document lifecycle. Not only are Sfax s cloud-based fax solutions intrinsically superior to manual faxing, they meet the more specific compliance requirements for faxing that include: We never send PHI or other sensitive information via because quite simply it isn t secure Incoming faxes do not sit on publicly available fax machines. They are automatically routed to a recipient s secure inbox or device Senders select recipients from established lists reducing the chance of incorrectly specifying the destination fax number Notifications are configured for deliveries and receipts Cover pages are tightly controlled Sfax provides a complete end-to-end audit trail of all fax activity for administrators.
4 Ways to Sfax We ve got it covered. Sfax delivers secure cloud-based faxing on a desktop, through the web, on a mobile and through an integration - all beautifully synchronized. Sfax Online Our web-based version of Sfax delivers powerful, webbased faxing from any web browser to send, receive, digitally sign and manage faxes securely thereby eliminating manual processes and paper. There is a fabulous new version of Sfax Online currently on Beta trial with a planned release very soon. Sfax Driver The Sfax Driver is a patent-pending virtual printer driver. Digitally sign and fax any document from any application or applications on the desktop including MS Word, MS Excel, Adobe PDF, web forms and any EHR or software application. If you can print it, you can fax it - easily and securely directly from your desktop. We have a great new version of Sfax Driver currently in development. Sfax Windows Service Sfax Windows Service has been developed to run as a service under Microsoft Windows to help enterprise customers handle high volumes of inbound faxing. Collect your inbound faxes and store them directly on your server or PC. Sfax Sherpa Sfax Sherpa is our new inbound desktop application. Installing the Sherpa is easy. Simply choose the folder that you d like the faxes delivered to, choose the file type (PDF or TIF) and how often you would like to retrieve your faxes (ie. every minute, 5 minutes, every hour, etc). Then Sfax Sherpa does the rest. Sfax Mobile Mobility has rapidly become a key driver for many businesses. We currently have apps for the iphone 4/4S and HP webos devices. We ll be launching soon a new suite of apps across all the major platforms including ipad, Android phones and tablets and Amazon s Kindle Fire. We re fully committed to helping you securely and effectively manage your faxing on the move. Sfax API Our Sfax RESTful API provides an easy way to get powerful outbound and inbound faxing into your application. Developers can rapidly achieve secure, compliant, cloud-based faxing within EHR software, home care applications, eprescribing and billing solutions - or any other application like document management, CRM and ecommerce solutions. We ve got great documentation and tons of sample code backed up by all the support you need. Fifty integrations under our belt and rising rapidly. Custom Got custom requirements? Want to save time and money by automating document workflow? Need to use bar codes for automation, OCR or OMR? Let s talk. We are building out more tools to deliver custom document solutions to precisely meet your business needs. I cannot imagine having to go back to using a traditional fax machine after using Sfax. Chad Pitcher, Homestar Medical Equipment & Infusion Services
5 Security and Compliance In today s connected world of healthcare, you re right to be concerned about document security and HIPAA compliance. The Privacy Rule of the Health Insurance Portability and Accountability Act (HIPAA) establishes regulations for the use and disclosure of an individual s Protected Health Information (PHI) held by covered entities (typically clearing houses, employer-sponsored health plans, health insurers and medical service providers). Such covered entities can process PHI through SecureCare s products and services entirely confident that we can help them meet the HIPAA requirements. I can t begin to tell you how pleased I am with Sfax. Service has been exemplary from the first contact. Every person I ve interacted with has been polite, personable, professional, and helpful. This a a stark contrast from the very poor service I experienced with my former electronic fax provider. Anyone considering Sfax should definitely take the leap. A great all around company! Anita Werner, Werner and Associates SecureCare may be defined as a Business Associate (BA). A BA is a person or organization that performs certain services for a covered entity. involving the use and/or disclosure of PHI. When PHI is transferred from one computer to another, HIPAA security measures need to implemented by the covered entity and BA. According to the Security Standard Final Rule, a covered entity may permit a BA to create, receive, maintain or transmit ephi on the covered entities behalf only if the BA obtains satisfactory asurrances, in accordance with (a) that the BA will appropriately safeguard the information. We have a separate document all about how we meet the requirements of HIPAA. Download it at: That document is intended to provide assurance that SecureCare will safeguard all information transferred to and from covered entities while using our products and services. SecureCare has implemented physical, organizational and technical safeguards necessary to protect the confidentiality and integrity of the information being processed.
6 Customers With better than 99.93% uptime so far this year, it is no wonder we have thousands of customers that demand business-critical services and rely on Sfax every hour of every single day. We ve got customers across a multitude of industry sectors including healthcare, legal, financial services, government, education and logistics. They demand the highest levels of service 24/7 - and we work tirelessly to deliver exactly that. We help thousands of direct customers (individuals, small and medium businesses through to large organizations) plus a plethora of software vendors including EMR/EHR and other ISVs. Here a (very) small sample of happy Sfax customers: Direct Healthcare Customers: Aurora Aultman Health* Enclarity# EMI Imaging Focus Health McKesson National Health Quest* Naval Health Clinic (Tricare) ResCare UniCare RX Vein Clinics of America Zoll Lifevest EMR, EHR & PMs: AllMeds* CareCloud* glostream* MD Suite* Practice Fusion** Sevocity** Vitera* ISVs: CDI Corp* Collective Medical Technologies* Doximity* * Integrated. ** EHR not integrated - using direct tools. # Custom development Absolutely Thrilled with Sfax. We fax directly from the EMR using the Sfax Driver. No more printing, writing letterhead, then sending through the fax machine. Already saved about $70 this month alone. Jill Fancher, Ph.D.
7 What next? Visit our website Choose from a Freedom Plan ($24/year), Monthly Plans (from $9/month) or Annual Plans (from $89/year) Sign-up for a 14 day free trial If you process high volume of faxing, then fill out our Your Plan quote as well and we ll come back to you with competitive pricing. Don t worry, you can upgrade or downgrade at any time. Talk to us If you have specific questions, then speak to our knowledgable Sales Team on by selecting 1 for sales or sales@securecaretech.com. They ll be delighted to chat about your options and see how we can help. About SecureCare The company behind Sfax is SecureCare. We ve spent over a decade securely digitizing, processing and storing sensitive information to eliminate manual processes and paper. Our US-based development and support teams are based in Austin, TX. SecureCare Technologies, Inc North Capital of Texas Hwy Suite III-250, Austin, TX securecaretech.com sfaxme.com scryptme.com Updated Aug 7, 2012
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