How To Find Out What Is Available In A Homecare Homecare Service In Singapore

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2 Ageing In Place. A Service Guide for Healthy Ageing Front Cover: Mr and Mrs Pang Ngap Kye, aged 73 and 72 respectively. As happy grandparents, they lead an active and healthy lifestyle. Mr Pang is the two-time winner of the Health Promotion Board s Healthy Lifestyle Ambassador Award (2004 and 2005), as well as the winner for the Central Community Development Council s Life Inspiration Award (2004). i

3 Ageing In Place. (A Service Guide for Healthy Ageing) Ageing is a privilege and a societal achievement. It is also a challenge, which will impact on all aspects of 21st century society. It is a challenge that cannot be addressed by the public or private sectors in isolation; it requires joint approaches and strategies. - World Health Organisation* * World Health Organisation (n.d.) The world is fast ageing have we noticed? Retrieved 16 Apr 2007 from ii

4 Ageing In Place. (A Service Guide for Healthy Ageing) A Note from SingHealth An ageing population will pose increased health, economic and social challenges to Singapore. There has been a rapid expansion of health and community services for the older persons, both by the government and voluntary welfare organisations, to meet their health and social needs. Many older persons are very healthy and lead independent lives. However, there are also others who require health and support services. Various home-based community services are available to assist the older persons and their caregivers to help ensure appropriate care at home. In SingHealth, we believe that everyone should be empowered to manage his or her own care. True empowerment stems from ready access to information. With this ready access, one is supported to make critical and informed decisions about their health and lifestyle. This is paramount for the older persons and their caregivers. This guide aims to create awareness among healthcare providers in the community on the types of services available for the older persons, so that they can better advise those under their care. A joint effort with the National Council of Social Service and Integrated Care Services, this is a SingHealth initiative to bring together key stakeholders in aged care, harnessing the strengths of each partner in creating an effective community healthcare model for the people in Singapore. Professor Tan Ser Kiat Group Chief Executive Officer SingHealth iii

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7 The Healthy & Active Seniors Staying Healthy and Active Everyone has a role to play in the care of the older persons who is an integral part of our society. A wide range of eldercare support services and programmes is available for them to stay physically and mentally active as well as socially engaged. These services and programmes are developed to promote ageing in place, where the family concept is preserved as the best social insurance for its members, thereby allowing the older persons to age gracefully in familiar surroundings whilst maintaining their self-worth and dignity. Available Services: Neighbourhood Links Senior Citizen s Club Senior s Activity Centres Sheltered Homes A.01

8 The Healthy & Active Seniors Neighbourhood Links Neighbourhood links are physical nodes in the community where the older persons can obtain information on social services, volunteer their services, interact and form mutual help groups. They also provide a broad array of programmes to promote inter-generational interaction. The Neighbourhood Links will also assist the residents to obtain appropriate services to meet their needs and mobilise community resources to build a local support network for them. List of Neighbourhood Links: Boon Lay Neighbourhood Link 209, Boon Lay Place #01-239/241/243, Singapore Telephone: Care Link 62B, Toa Payoh Lorong 4 #02-121, Singapore Telephone: Concern and Care Bukit Batok Central Neighbourhood Link 228, Bukit Batok Central #01-45, Singapore Telephone: Evergreen Circle 827A, Tampines Street 81 #02-350, Singapore Telephone: Fei Yue Neighbourhood Link (Bukit Batok) 183, Bukit Batok West Avenue 8 #01-01, Singapore Telephone: Fei Yue Neighbourhood Link (Holland Close) 1, Holland Close #02-115, Singapore Telephone: St Hilda s Link 10, Jalan Batu, Singapore Telephone: Geylang East Neighbourhood Link 98, Aljunied Crescent #01-411, Singapore Telephone: Joy Centre 701B, Yishun Avenue 5 #02-612, Singapore Telephone: A.02

9 The Healthy & Active Seniors List of Neighbourhood Links: (cont d) Joy Link Neighbourhood Link 19, Hougang Avenue 3 #01-187, Singapore Telephone: Lions Befrienders (Ang Mo Kio) 318, Ang Mo Kio Avenue 1 # , Singapore Telephone: / Lions Befrienders (Bendemeer) 32, Bendemeer Road #01-799, Singapore Telephone: Lions Befrienders (Mei Ling) 150, Mei Ling Street #01-53, Singapore Telephone: / Moral Neighbourhood Link (Bukit Merah View) 118, Bukit Merah View #02-101, Singapore Telephone: Moral Neighbourhood Link (Kaki Bukit) 509B, Bedok North Street 3 #02-157, Singapore Telephone: Moral Neighbourhood Link (Telok Blangah Crescent) 4, Telok Blangah Crescent #01-460, Singapore Telephone: Peace - Connect 8, North Bridge Road # , Singapore Telephone: Sunlove Neighbourhood Kampong Chai Chee 30 / 31, Chai Chee Avenue #01-150, Singapore Telephone: Tembusu Neighbourhood Link 31A, Eunos Crescent #06-01, Singapore Telephone: Yuhua Neighbourhood Link 318A, Jurong East Avenue 1 #02-308, Singapore Telephone: A.03

10 The Healthy & Active Seniors Senior Citizens Club Senior Citizens Clubs organize cultural, social, recreational, sports activities, as well as talks and other ad hoc events to encourage the older persons to lead active, healthy and meaningful lives. They also help enhance family relationships and promote intergenerational interaction between the elderly and members from other age groups. To locate the Senior Citizens Clubs, please refer to: A.04

11 The Healthy & Active Seniors Seniors Activity Centres The objective of the Seniors Activity Centres is to provide a support network for the senior residents, especially the vulnerable ones. The services provided include maintaining a register of older persons, managing the alert alarm system, forming mutual help groups, providing information and referral services and promoting social interaction. List of Seniors Activity Centres: AWWA Seniors Activity Centre 123, Ang Mo Kio Ave 6 # , Singapore Telephone: Bedok Citizen s Consultative Committee (CCC) Bedok Radiance Senior Activity Centre 12, Bedok South Ave 2 #01-610, Singapore Telephone: Care Corner Seniors Activity Centre Blk 5, Lorong 7 Toa Payoh #01-131, Singapore Telephone: Chong Hua Tong Senior Activity Centre 47, Owen Rd #01-215, Singapore Telephone: Henderson Senior Activity Centre 117, Bukit Merah View #01-205, Singapore Telephone: / Indus-Moral Care 79, Indus Road #01-451, Singapore Telephone: Kaki Bukit Seniors Activity Centre 22, Chai Chee Road #01-538, Singapore King George s Ave Seniors Activity Centre 7, King George s Ave #02-124, Singapore Telephone: Kreta Ayer Senior Activity Centre (Banda Street) 5, Banda Street #03-68, Singapore Telephone: A.05

12 The Healthy & Active Seniors List of Seniors Activity Centres: (cont d) Kreta Ayer Senior Activity Centre (Chin Swee) 51/52, Chin Swee Road #04-83, Singapore Telephone: Moral Seniors Activity Centre (Kaki Bukit) 544, Bedok North 3 # , Singapore Telephone: Moral Seniors Activity Centre (Macpherson) 90, Pipit Road #01-103, Singapore Telephone: Moral Seniors Activity Centre (Toa Payoh) 31, Toa Payoh #01-663, Singapore Telephone: Redhill Moral Seniors Activity Centre 89/90, Redhill Close , Singapore Telephone: Sarah Seniors Activity Centre 105, Jalan Bukit Merah # , Singapore Telephone: Silver Centre Seniors Activity Centre 15, Toa Payoh Lor 7 #01-579, Singapore Telephone: Thong Kheng Seniors Activity Centre (Queenstown) 3, Jalan Bukit Merah # , Singapore Telephone: Thong Kheng Seniors Activity Centre (Radin Mas) 123, Bukit Merah View #01-282, Singapore Telephone: TOUCH Seniors Activity Centre 61, Geylang Bahru # , Singapore Telephone: A.06

13 The Healthy & Active Seniors Sheltered Homes The Sheltered Home is a residential facility catering to the needs of the ambulant senior citizens who are without next-of-kin or for certain reasons, unable to stay with family members. These Homes, located within HDB neighbourhoods, provide support services to assist and enable seniors to maintain their independence within the home and community. Social, recreational and keep-fit activities such as exercise, handicraft and karaoke are organised for the residents. Admission criteria: 1. Singapore Citizens or Permanent Residents years and above 3. Is medically certified free from infectious diseases and mentally sound 4. Able to perform activities of daily living List of Sheltered Homes: Abdullah Shooker Jewish Welfare Home (Jewish) 81, Wilkie Road, Sing apore Telephone: Adventist Home for the Elders 195, Kim Keat Avenue #01-294, Singapore Telephone: AWWA Community Home for Senior Citizens 123, Ang Mo Kio Avenue 6 # , Singapore Telephone: Bo Tien Home for the Aged 6, Fourth Chin Bee Road, Singapore Telephone: Evergreen Place - Hong San 30, Hong San Terrace, Singapore Telephone: Geylang East Home for the Aged 97, Aljunied Crescent #01-439, Singapore Telephone: Happy Villa 1, Tanjong Pagar Plaza #03-50, Singapore Telephone: / A.07

14 The Healthy & Active Seniors List of Sheltered Homes: (cont d) Henderson Senior Citizens Home 117, Bukit Merah View #01-205, Singapore Telephone: , Kheng Chiu Loke Tin Kee Home for the Aged 70, Tampines Ave 4, Singapore Telephone: Man Fatt Lam Home for the Aged 20, Jalan Langgar Bedok, Singapore Telephone: PERTAPIS Senior Citizens Fellowship Home 222, Lorong 8 Toa Payoh #01-707/711, Singapore Telephone: Rochor Kongsi Home for the Aged 3, Rochor Rd # Rochor Centre, Singapore Telephone: Singapore Baptist Convention Golden Age Home 64, Kallang Bahru #01-389/393, Singapore Telephone: St Andrew s Cathedral Home for the Aged 341, Clementi Ave 5 #01-148, Singapore Telephone: St John s Home for Elderly Persons 69, Wan Tho Avenue, Singapore Telephone: St Vincent s Home 261 Waterloo Street #05-01, Singapore Telephone: Zion Home for the Aged 419, Bedok North Street 1 #01-200, Singapore Telephone: A.08

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16 Home Introduction Many older people prefer to live in a familiar environment with their family members and friends. However, in the event that the older person and / or the family cannot manage to completely care or support the needs of the older person, home-based or community-based services may be required to help the older person to continue staying at home, while providing some form of respite and support for their caregivers. Available Services: Befriending Services Day Care Centres (Social Day Care Centres) Day Rehabilitation Centres Dementia Day Care Centres Home Help Services Home Medical Service Home Nursing Care Home Therapy Services Hospice Home and Day Care B.01

17 Home Befriending Services Befriending Services aim to promote the general emotional and psycho-sociological wellbeing of the lonely and vulnerable elderly living in the community. The programme recruits and trains volunteers (including healthy seniors) to befriend and provide support to the isolated and vulnerable seniors who are homebound, have no family support and at risk due to physical, health, social and / or psycho-emotional reasons. The volunteers visit these seniors on a regular basis and help them in simple household chores, running of errands and ad hoc escorts for medical appointments. Where possible, the volunteers also accompany these seniors for group outings or to participate in social and recreational activities. List of Befriending Services: Lions Befriender Service Association (Singapore) 130, Bukit Merah View #01-358, Singapore Telephone: B.02

18 Home Day Care Centres (Social Day Care Centres) Social Day Care Centres provide daytime supervision and care to frail seniors while their family members are at work or require respite from their caregiving roles. The programmes conducted by the Centres include maintenance exercise as well as social and recreational activities such as handicraft, singing and karaoke. These programmes help to maximise the physical functions of the seniors while offering opportunities for them to socialize and engage in meaningful activities. Meals are provided and transport can be arranged for the seniors to commute to and from the centre. Eligibility Criteria: 1. Singapore Citizens or Permanent Residents 2. Aged 55 years and above 3. Physically frail and in need of supervision and supportive help 4. Fit for communal activities 5. Wheelchair bound seniors and seniors with mild dementia and / or psychiatric conditions could also be considered if they are certified fit for communal activities. List of Social Day Care Centres: Ayer Rajah Day Care Centre 150A, Pandan Gardens, Singapore Telephone: Bo Tien Day Activity Centre for the Elderly Blk 125, Pending Road #01-16, Singapore Telephone: Bright Vision Hospital 5, Lorong Napiri, Singapore Telephone: , Care Corner Social Day Care for the Elderly Blk 235, Toa Payoh Lorong 8 #01-100, Singapore Telephone: Econ Medicare Centre (Braddell Road) (Private) 58, Braddell Road, Singapore Telephone: Econ Medicare Centre (Chai Chee) (Private) 351, Chai Chee Street, Singapore Telephone: B.03

19 Home List of Social Day Care Centres: (cont d) Econ Medicare Centre (Choa Chu Kang) (Private) 53, Choa Chu Kang Road, Singapore Telephone: Econ Medicare Centre (Upper East Coast Road) (Private) 452, Upper East Coast Road, Singapore Telephone: Econ Nursing Home (Buangkok) (Private) Block 5, Level 2 & Basement, 10 Buangkok View, Singapore Telephone: Econ Nursing Home (Bukit Timah) (Private) 16, Bukit Timah Avenue, Singapore Telephone: Geylang East Day Activity Centre for Elderly Blk 96, Aljunied Crescent #01-467, Singapore Telephone: Golden Years Social Day Care Centre for the Elderly Blk 831, Hougang Central #01-502, Singapore Telephone: Hong Kah North Day Care Centre for the Elderly Blk 337, Bukit Batok Street 34 #01-06, Singapore Telephone: Light & Love Social Day Care Centre Blk 327, Jurong East Street 31 #01-174, Singapore Telephone: Man Fut Tong Nursing Home 20, Woodlands Street 82, Singapore Telephone: Marine Parade - Foo Hai Elderly Lodge Blk 4, Marine Terrace #01-318, Singapore Telephone: May Wong Social Day Care Centre for the Elderly Blk 117, Bukit Merah View #01-205, Singapore Telephone: , B.04

20 Home List of Social Day Care Centres: (cont d) North East - Kampung Senang Activity Centre Blk 840, Tampines Street 82 #01-111, Singapore Telephone: Northeast CDC - Tung Ling Eldercare Centre Blk 101, Tampines Street 11 #01-13, Singapore Telephone: Northeast CDC-St Luke s Eldercare Centre Blk 126, Hougang Avenue 1 # , Singapore Telephone: NTUC Eldercare Centre (Marsiling) Blk 172, Woodlands Street 13 #01-303, Singapore Telephone: NTUC Eldercare Centre (Taman Jurong) Blk 349, Corporation Drive #01-502, Singapore Telephone: Orange Valley Nursing Home (Bukit Merah) (Private) 148A, Silat Avenue, Singapore Telephone: Orange Valley Nursing Home (Clementi) (Private) 221, Clementi Avenue 4, Singapore Telephone: Orange Valley Nursing Home (Simei) (Private) 6, Simei Street 3, Singapore Telephone: Orange Valley Nursing Home (Thomson) (Private) 790 Thomson Road #01-01, Singapore Telephone: Our Lady of Lourdes Nursing Home for the Aged (Private) 19, Toh Drive, Singapore Telephone: PCF Tampines East 3-in-1 Family Centre (Aged Care) Blk 209, Tampines St 21 # , Singapore Telephone: B.05

21 Home List of Social Day Care Centres: (cont d) Queenstown Multi-Service Centre Blk 150A, Mei Chin Road #01-01, Singapore Telephone: Red Swastika Eldercare Centre Blk 444, Ang Mo Kio Avenue 10 # , Singapore Telephone: Silver Circle (Jurong Central) Blk 402, Jurong West Street 42 #01-525, Singapore Telephone: to be advised (opening in Mar 07) Silver Circle (Pasir Ris) Blk 112, Pasir Ris Street 11 #01-657, Singapore Telephone: Society for the Physically Disabled 2, Peng Nguan Street SPD Ability Centre, Singapore Telephone: Sree Narayana Mission Home 12, Yishun Avenue 5, Singapore Telephone: St Luke s Eldercare Centre (Clementi West) Blk 602, Clementi West Street 1 #01-25, Singapore Telephone: St Luke s Eldercare Centre (Whampoa) Blk 97, Whampoa Drive #01-222, Singapore Telephone: St Luke s Eldercare Centre (Yishun) Blk 740, Yishun Avenue 5 #01-490, Singapore Telephone: Salvation Army Bedok Multi-Service Centre for the Elderly Blk 121, Bedok North Road #01-161, Singapore Telephone: United Medicare Centre (Private) 170, Toa Payoh Lorong 6, Singapore Telephone: Young Women s Christian Association Adult Day Care Centre 254, Outram Road, Singapore Telephone: B.06

22 Home Day Rehabilitation Centres The Day Rehabilitation Centres provide rehabilitation services such as physiotherapy and occupational therapy to the elderly who suffer from stroke, heart condition, fractures and other conditions that impair functional abilities. This service aims to restore, improve and / or prevent any deterioration of functional abilities of the older person through customized programmes of exercise and training. In addition, the therapists will also counsel and train caregivers to care for the patient. Typically, the clients at these centres suffer from musculoskeletal conditions, stroke, fractures, and disabilities. Hence, it is important that the older persons be assessed by a doctor to certify that he is suitable for a rehabilitation programme. If an older person requires day rehabilitation services, he can approach his doctor from the hospital, community hospital, or polyclinic that knows of his condition to make the referral. Some day rehabilitation centres can be paid through Medisave. To receive subsidies for this service, means testing is required. List of Day Rehabilitation Centres: Adventist Rehab Centre (!) 10, Woodlands Street 31 #03-00 Woodlands Polyclinic, Singapore Telephone: All Saints Home - Hougang 5, Poh Huat Road, Singapore Telephone: , All Saints Home - Tampines (!) 11, Tampines Street 44, Singapore Telephone: Ang Mo Kio - Thye Hua Kwan Hospital Day Rehabilitation Centre (!) 17, Ang Mo Kio Avenue 9, Singapore Telephone: Apex Day Care for the Elderly (!) 119, Bukit Merah View #01-85, Singapore Telephone: AWWA READYCARE Centre (!) 123, Ang Mo Kio Avenue 6 # , Singapore Telephone: ! = Transport Provided B.07

23 Home List of Day Rehabilitation Centres: (cont d) Bethany Methodist Nursing Home (!) 9, Choa Chu Kang Avenue 4, Singapore Telephone: Bright Vision Hospital (!) 5, Lorong Napiri, Singapore Telephone: , Geylang Senior Citizens Health Care Centre (!) 21, Geylang East Central Level 4 Geylang Polyclinic, Singapore Telephone: Jamiyah Nursing Home 130, West Coast Drive, Singapore Telephone: Kwong Wai Shiu Hospital & Nursing Home (!) 705, Serangoon Road, Singapore Telephone: , , Ling Kwang Home for Senior Citizens (!) 156, Serangoon Garden Way, Singapore Telephone: Man Fut Tong Nursing Home (!) 20, Woodlands Street 82, Singapore Telephone: Marine Parade - Aspiration Elderly Lodge (!) 201, Bedok North Street 1 #01-545/557, Singapore Telephone: Metta Day Rehabilitation Centre for the Elderly (!) 296, Tampines Street 22 #01-526, Singapore Telephone: Muhammadiyah Health & Day Care Centre (!) 10, Eunos Crescent # , Singapore Telephone: ! = Transport Provided B.08

24 Home List of Day Rehabilitation Centres: (cont d) New Horizon Centre ( Tampines ) (!) 1, Tampines Street 41 Level 3 Tampines Polyclinic, Singapore Telephone: Northeast CDC-St Luke s Eldercare Centre (!) 126, Hougang Avenue 1 # , Singapore Telephone: Northeast CDC - Tung Ling Eldercare Centre (!) 101, Tampines Street 11 #01-13, Singapore Telephone: Orange Valley Nursing Home (Bukit Merah) (Private) 148A, Silat Avenue, Singapore Telephone: Orange Valley Nursing Home (Clementi) (Private) 221, Clementi Avenue 4, Singapore Telephone: Orange Valley Nursing Home (Simei) (Private) 6, Simei Street 3, Singapore Telephone: Queenstown Multi Service Centre (!) 150A, Mei Chin Road #01-01, Singapore Telephone: Ren Ci Day Care Centre (!) 550, Hougang Street 51 #01-168, Singapore Telephone: Salem Day Rehab Centre (!) 323, Yishun Central #01-271, Singapore Telephone: Society for the Physically Disabled (!) 2, Peng Nguan Street SPD Ability Centre, Singapore Telephone: ! = Transport Provided B.09

25 Home List of Day Rehabilitation Centres: (cont d) Sree Narayana Mission Home (!) 12, Yishun Avenue 5, Singapore Telephone: St Andrew s Community Hospital (Day Rehab Centre) (!) 8, Simei Street 3, Singapore Telephone: St Joseph s Home 921, Jurong Road, Singapore Telephone: St Luke s Eldercare Centre (Clementi West) 602, Clementi West Street 1 #01-25, Singapore Telephone: St Luke s Eldercare Centre (Whampoa) 97, Whampoa Drive #01-222, Singapore Telephone: St Luke s Eldercare Centre (Yishun) 740, Yishun Avenue 5 #01-490, Singapore Telephone: St Luke s Hospital for the Elderly (!) 2, Bukit Batok Street 11, Singapore Telephone: Sunlove - Hougang Senior Citizens Rehab Day Care Centre (!) 89 Hougang Avenue 4, Hougang Polyclinic, Level 3, Singapore Telephone: Sunshine Welfare Action Mission Home (!) 5, Sembawang Walk, Singapore Telephone: Tembusu Rehab Centre - Sathya Sai Social Service 50, Bukit Batok West Ave 3 Bukit Batok Polyclinic, Level 3, Singapore Telephone: ! = Transport Provided B.10

26 Home List of Day Rehabilitation Centres: (cont d) The Salvation Army Bedok Multi-Service Centre for the Elderly (!) 121, Bedok North Road #01-163, Singapore Telephone: Thong Teck Home for Senior Citizens (!) 91, Geylang East Avenue 2, Singapore Telephone: Toa Payoh Senior Citizens Health Care Centre (!) 2003, Toa Payoh Lorong 8 Level 3 Toa Payoh Polyclinic, Singapore Telephone: United Medicare Centre (!) 170, Toa Payoh Lorong 6, Singapore Telephone: Wan Qing Lodge (!) 236, Jurong East Street 21 #01-346, Singapore Telephone: ! = Transport Provided B.11

27 Home Dementia Day Care Centres Dementia Day Care Centres provide a structured day care programme to accommodate older person who suffers from dementia. This service will relieve the care person or family member from their care giving commitments by providing custodial care to the elderly person in the day. These centres also provide training for the older persons and their caregivers. Firstly, it trains the older persons to care for themselves as much as possible and secondly, it provides skills to caregivers on how to cope with the demands of caring for a dementia patient. Those who attend Dementia Day Care Centres should be able to either walk independently or with the use of walking aid. They must be diagnosed to have dementia by a doctor and they should not display unmanageable behaviors that are violent and / or disruptive. If an older person with dementia requires this service, a doctor from the hospital, community hospital, polyclinic or clinic that is aware of his condition will be able to make the referral to the appropriate service provider. To receive subsidies for this service, means testing is required. List of Dementia Day Care Centres: Apex Harmony Lodge 10, Pasir Ris Walk, Singapore Telephone: Econ Medicare Centre (Braddell Road) (Private) 58, Braddell Road, Singapore Telephone: Econ Medicare Centre (Chai Chee) (Private) 351, Chai Chee Street, Singapore Telephone: Econ Medicare Centre (Choa Chu Kang) (Private) 53, Choa Chu Kang Road, Singapore Telephone: Econ Medicare Centre (Upper East Coast Road) (Private) 452, Upper East Coast Road, Singapore Telephone: Econ Nursing Home (Buangkok) (Private) Block 5, Level 2 & Basement, 10 Buangkok View, Singapore Telephone: Econ Nursing Home (Bukit Timah) (Private) 16, Bukit Timah Avenue, Singapore Telephone: B.12

28 Home List of Dementia Day Care Centres: (cont d) Geylang Senior Citizens Health Care Centre 21, Geylang East Central Level 4 Geylang Polyclinic, Singapore Telephone: Ling Kwang Home for Senior Citizens 156, Serangoon Garden Way, Singapore Telephone: New Horizon Centre ( Bukit Batok ) 511, Bukit Batok Street 52 #01-211, Singapore Telephone: New Horizon Centre ( Tampines ) 1, Tampines Street 41 Level 3 Tampines Polyclinic, Singapore Telephone: New Horizon Centre (Toa Payoh) 157, Lor 1 Toa Payoh # , Singapore Telephone: Orange Valley Nursing Home (Bukit Merah) (Private) 148A, Silat Avenue, Singapore Telephone: Orange Valley Nursing Home (Clementi) (Private) 221, Clementi Avenue 4, Singapore Telephone: Orange Valley Nursing Home (Simei) (Private) 6, Simei Street 3, Singapore Telephone: Sunlove (Dementia Daycare Centre) 70 Buangkok View, Singapore Telephone: Sunlove - Hougang Senior Citizens Rehab Day Care Centre 89 Hougang Avenue 4, Hougang Polyclinic, Level 3, Singapore Telephone: Sunshine Welfare Action Mission Home 5, Sembawang Walk, Singapore Telephone: Thong Teck Home for Senior Citizens 91, Geylang East Avenue 2, Singapore Telephone: B.13

29 Home List of Dementia Day Care Centres: (cont d) Toa Payoh Senior Citizens Health Care Centre 2003, Toa Payoh Lorong 8 Level 3 Toa Payoh Polyclinic, Singapore Telephone: United Medicare Centre (Private) 170, Toa Payoh Lorong 6, Singapore Telephone: Yong-En Care Centre 335A, Smith Street #03-57, Singapore Telephone: B.14

30 Home Home Help Services Home Help provides a host of services such as provision of meals, laundry service, housekeeping, assistance in personal hygiene and grooming as well as escort service. They cater to older persons who may fulfill one or more of the following criteria: 1. Aged 55 and above 2. Singapore Citizens or Permanent Residents 3. Living alone or with another frail service user / caregiver or is without a caregiver during the day 4. Requires assistance in activities of daily living such as grooming, bathing, toileting and walking and / or 5. Requires regular medical check-ups and follow-ups (applicable only to Escort Service) The various types of services provided by Home Help include: Meal Delivery Services this is suitable for those seniors who have difficulties with preparing a meal. The older person may be without a caregiver or the caregiver needs assistance in preparing a meal. Housekeeping Services this is useful for an older person who has difficulty in performing daily household chores. The older person may be without a caregiver or the caregiver needs assistance in performing the task. Personal Care Hygiene Services this service may be required by an older person who requires assistance in performing personal care hygiene tasks. The older person may be without a caregiver or the caregiver needs assistance in performing the task. Laundry Services this is suitable for an older person who is assessed to have difficulty in performing the task. The older person may be without a caregiver or the caregiver needs assistance in performing the task. Escort Services (includes transport) for medical appointment only this service is useful for an older person who is unable to utilize public transport due to his / her semi or non-ambulant status. Similarly, the older person may be without a caregiver or the caregiver needs assistance in performing the task. List of Home Help Service Providers: Bethany Home Help Services 9, Choa Chu Kang Avenue 4, Singapore Telephone: B.15

31 Home List of Home Help Service Providers: (cont d) Bethesda Care & Counselling Services Centre 300, Bedok North Avenue 3, Singapore Telephone: Comfort Keepers (Private) 1, Selegie Road #06-24 Paradiz Centre, Singapore Telephone: Dorcas Home Care Services 105, Jalan Bukit Merah # , Singapore Telephone: Loving Heart Multi Service Centre 210, Jurong East Street 21 #01-389, Singapore Telephone: Moral Home Help Service (East) 2, Chai Chee Lane, Singapore Telephone: Moral Home Help Service (West) 301, Henderson Road, Singapore Telephone: NTUC Eldercare Non Medical Home Care c/o 1 Marine Boulevard #12-00 NTUC Centre, Singapore Telephone: Sunlove (Home Help Services) 70, Buangkok View, Singapore Telephone: Sunshine Welfare Action Mission Home Home Help Services 5, Sembawang Walk, Singapore Telephone: Thong Teck Home for Senior Citizens Home Help Services 91, Geylang East Avenue 2, Singapore Telephone: TOUCH Home Care 173, Lorong 1 Toa Payoh # , Singapore Telephone: B.16

32 Home Home Medical Service Home Medical Service provides ongoing medical care to the homebound older person through regular home visits. This service, usually comprising of a doctor, nurse and social worker, provides holistic care to the patient and family in terms of medical treatment, nursing care, psychosocial input, health education and training. The team also provides ongoing support to the family by coordinating services for the older person and family to ensure that he remains in the home as long as appropriate. Some of the services that the team will link and coordinate are meals delivery, home help, befriender and financial assistance. Frail and / or bedridden older person who have multiple medical or nursing needs with permanently disability and / or unable to leave the flat (for e.g., not on lift landing) will be suitable for this service. A doctor from hospitals, community hospitals, polyclinics or general practitioners who knows the older person s medical conditions will be able to make the referral to the appropriate service provider. To receive subsidies for this service, means testing is required. List of Home Medical Service Providers: Econ Healthcare Group (Private) 20 Jalan Afifi #06-02/03/04 CISCO Centre II, Singapore Telephone: Geylang Senior Citizens Health Care Centre 21, Geylang East Central Level 4 Geylang Polyclinic, Singapore Telephone: Grace Home Care Services 5, Lorong Napiri C/O Bright Vision Hospital, Singapore Telephone: Help-Serve (Homecare & Services) (Private) 53, Holland Grove View, Singapore Telephone: Hua Mei Mobile Clinic 378, Alexander Road Alexander Hospital, Singapore Telephone: MW Medical Pte Ltd (Private) 6 Sin Ming Road #01-09 Sin Ming Plaza, Singapore Telephone: New Life Home Care 10, Jelapang Road, Singapore Telephone: B.17

33 Home List of Home Medical Service Providers: (cont d) Ren Ci - CODE 4 Home Care 461, Sims Avenue, Singapore Telephone: St Luke s Hospital for the Elderly (Home Medical & Nursing Services) 2, Bukit Batok Street 11, Singapore Telephone: Sunlove (Home Medical & Nursing Services) 70, Buangkok View, Singapore Telephone: Sunshine Welfare Action Mission Home 5, Sembawang Walk, Singapore Telephone: Thong Teck Home for Senior Citizens 91, Geylang East Avenue 2, Singapore Telephone: Toa Payoh Senior Citizens Health Care Centre 2003, Toa Payoh Lorong 8 Level 3 Toa Payoh Polyclinic, Singapore Telephone: TOUCH Home Care 173, Lorong 1 Toa Payoh # , Singapore Telephone: B.18

34 Home Home Nursing Care Homebound or bedridden older persons who require skilled nursing care will benefit from this service. The home care nurse will attend to the older person at home and will see to his / her nursing care needs such as wound dressing, injections, change of feeding tube, urinary catheter, checking of blood pressure and blood sugar levels. In order to access this service, the older person will have to be referred by a doctor, nurse or case manager who has knowledge about the older person s medical condition and nursing care needs. To receive subsidies for this service, means testing is required. List of Providers for Home Nursing Care: Cecilia Healthcare & Nursing Services (Private) 52, Chin Swee Road #02-59, Singapore Telephone: , Econ Healthcare Group (Private) 20 Jalan Afifi #06-02/03/04 CISCO Centre II, Singapore Telephone: Geylang Senior Citizens Health Care Centre 21, Geylang East Central Level 4 Geylang Polyclinic, Singapore Telephone: Grace Home Care Services 5, Lorong Napiri C/O Bright Vision Hospital, Singapore Telephone: Help-Serve (Homecare & Services) (Private) 53, Holland Grove View, Singapore Telephone: Home Nursing Foundation #07-01 HQ Toa Payoh Central Community Club, Singapore Telephone: Hua Mei Mobile Clinic 378, Alexander Road Alexander Hospital, Singapore Telephone: MW Medical Pte Ltd (Private) 6 Sin Ming Road #01-09 Sin Ming Plaza, Singapore Telephone: B.19

35 Home List of Providers for Home Nursing Care: New Life Home Care 10, Jelapang Road, Singapore Telephone: Ren Ci - CODE 4 Home Care 461, Sims Avenue, Singapore Telephone: St Joseph s Home 921, Jurong Road, Singapore Telephone: St Luke s Hospital for the Elderly (Home Medical & Nursing Services) 2, Bukit Batok Street 11, Singapore Telephone: Sunlove (Home Medical & Nursing Services) 70, Buangkok View, Singapore Telephone: Sunshine Welfare Action Mission Home 5, Sembawang Walk, Singapore Telephone: Thong Teck Home for Senior Citizens 91, Geylang East Avenue 2, Singapore Telephone: Toa Payoh Senior Citizens Health Care Centre (Private) 2003, Toa Payoh Lorong 8 Level 3 Toa Payoh Polyclinic, Singapore Telephone: TOUCH Home Care 173, Lorong 1 Toa Payoh # , Singapore Telephone: United Medicare Centre (Private) 170, Toa Payoh Lorong 6, Singapore Telephone: B.20

36 Home Home Therapy Services Home Therapy provides home-based rehabilitative services (physiotherapy, occupational therapy or speech therapy) to clients who have rehabilitation potential but may have difficulty gaining access to centre-based services due to mobility limitations. This is suitable for those age 60 years and above with multiple medical, social and psychosocial needs. List of Providers for Home Therapy Services: AMK - THKH Home Therapy Services 17, Ang Mo Kio Avenue 9, Singapore Telephone: Services: Occupational Therapy, Physiotherapy Econ Healthcare Group 20 Jalan Afifi #06-02/03/04 CISCO Centre II, Singapore Telephone: Services: Occupational Therapy, Physiotherapy, Speech Therapy Geylang Senior Citizens Health Care Centre 21, Geylang East Central Level 4 Geylang Polyclinic, Singapore Telephone: Services: Occupational Therapy, Physiotherapy Man Fut Tong Nursing Home 20, Woodlands Street 82, Singapore Telephone: Services: Occupational Therapy, Physiotherapy Moral Therapy Hub 17, Ang Mo Kio Avenue 9, Singapore Telephone: , , Services: Occupational Therapy, Physiotherapy Society for the Physically Disabled 2, Peng Nguan Street SPD Ability Centre, Singapore Telephone: Services: Occupational Therapy, Physiotherapy St Luke s Hospital for the Elderly 2, Bukit Batok Street 11, Singapore Telephone: Services: Occupational Therapy, Physiotherapy, Speech Therapy B.21

37 Home List of Providers for Home Therapy Services: (cont d) Tan Tock Seng Hospital Community Rehabilitation Programme 17, Ang Mo Kio Avenue 9 Ang Mo Kio - Thye Hua Kwan Hospital, Singapore Telephone: Services: Occupational Therapy, Physiotherapy, Speech Therapy Toa Payoh Senior Citizens Health Care Centre 2003, Toa Payoh Lorong 8 Level 3 Toa Payoh Polyclinic, Singapore Telephone: Services: Occupational Therapy, Physiotherapy TOUCH Home Care 173, Lorong 1 Toa Payoh # , Singapore Telephone: Services: Occupational Therapy, Physiotherapy B.22

38 Home Hospice Day and Home Care Hospice is a specialised form of care designed to provide palliative care, physical and emotional comfort to patients and their families when a terminal illness no longer responds to treatments. The objective of hospice care is to prepare patients and their families to attain a degree of mental and spiritual acceptance of death that is meaningful. There are 2 types of hospice services available for seniors who wish to stay at home: Hospice Day Care Hospice Day Care Centre operates during weekdays. It provides support to persons in the early stages of terminal illness and / or those who are still able to cope with traveling. The programme includes rehabilitation and social / recreational activities to promote physical and emotional well-being of the older persons. Hospice Home Care This service reaches the homebound elderly who require medical and nursing care to control symptoms and manage pain. These visiting healthcare professionals also monitor the older persons condition and provide necessary training and support to the family. If the patient who has cancer or some terminal illness, he can be referred by doctors from hospitals, health institutions, community hospitals, polyclinics and clinics that they visit. To receive subsidies for this service, means testing is required. List of Providers for Hospice Day and Home Care Services: Assisi Hospice 820, Thomson Road, Singapore Telephone: Services: Hospice Day Care and Home Care Bright Vision Hospital 5, Lorong Napiri, Singapore Telephone: , Services: Hospice Home Care HCA Hospice Care 12, Jalan Tan Tock Seng The Hospice Centre, Singapore Telephone: Services: Hospice Day Care and Home Care Methodist Hospice Fellowship 9, Choa Chu Kang Avenue 4 C/O Bethany Methodist Nursing Home, Singapore Telephone: Services: Hospice Home Care B.23

39 Home List of Providers for Hospice Day and Home Care Services: (cont d) Metta Hospice Home Care 296, Tampines Street 22 #01-526, Singapore Telephone: Services: Hospice Home Care Singapore Cancer Society 15, Enggor Street #04-01/04 Realty Centre, Singapore Telephone: Services: Hospice Home Care B.24

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41 Care in the Community (Intermediate & Long-term Care - Residential Facilities) Introduction The older persons should preferably be taken care of in their own homes or within the community for as long as possible. However, there are instances when caregiving cannot be reasonably provided for by their families. A need to engage institutional service providers such as nursing homes and community hospitals is sometimes necessary. Available Services: Community Hospitals Nursing Homes Chronic Sick Facilities Hospice Inpatient Service C.01

42 Care in the Community (Intermediate & Long-term Care - Residential Facilities) Community Hospitals A Community Hospital is an intermediate care facility between an acute hospital and community services. It provides continuation of care from acute hospitals. The objective of community hospital is to promote functional independence of the older persons. Hence, it caters to those who require longer inpatient stay for rehabilitation, nursing and respite care after treatment in the acute hospitals. Typically, community hospitals cater to patients who require: Rehabilitation This group of patients suffers from stroke, fracture and / or other medical conditions. They have good potential to improve in their ability to care for themselves. Their medical conditions are relatively stable. Patient and family are prepared to participate in the programme. Sub-acute care This caters to patients who do not require the level of care provided in hospital but are not well enough to be managed at home. They are usually discharged for continued management at these sub-acute facilities with clearly defined care plans. Respite care Lastly, respite care is a form of short-term custodial care for patients who may have complex care needs but may not require medical care. It also helps caregivers, who after a prolonged period of caregiving require some short-term relief. In order to be admitted to a community hospital, the patient must qualify for the Community Hospital s admission criteria. The referral has to be made by the doctor, who may be from hospitals or clinics, and is aware of the patient s conditions. The referring doctor will help to fill up the Community Hospital Referral Form and the patient and his family will be informed of the outcome by the respective Community Hospital. To receive subsidies for stay in the Community Hospital, means testing is required. List of Community Hospitals: Ang Mo Kio - Thye Hua Kwan Hospital 17, Ang Mo Kio Avenue 9, Singapore Telephone: Bright Vision Hospital 5, Lorong Napiri, Singapore Telephone: , Kwong Wai Shiu Hospital & Nursing Home 705, Serangoon Road, Singapore Telephone: , , C.02

43 Care in the Community (Intermediate & Long-term Care - Residential Facilities) List of Community Hospitals: (cont d) St Andrew s Community Hospital 8, Simei St 3, Singapore Telephone: St Luke s Hospital for the Elderly 2, Bukit Batok Street 11, Singapore Telephone: C.03

44 Care in the Community (Intermediate & Long-term Care - Residential Facilities) Nursing Homes The older person can be admitted into a Nursing Home if he needs daily nursing care and / or assistance in activities of daily living (such as toileting, walking, grooming and bathing) and if he has no caregiver at home. The older person must be dependent, wheelchair bound or bed bound. In addition, he must be medically assessed to be suffering from physical or mental dysfunction requiring high level of nursing care. The Nursing Homes in Singapore may be run by private commercial operators or Voluntary Welfare Organizations (VWOs). VWOs Nursing Homes The common objective of the VWOs nursing homes is to assist the low income, destitute and poor. One group receives funding from the government and another group does not receive any sort of funding. If one requires subsidies, he or his caregiver may consult the Doctor and Social Worker from the hospitals, national centers, community hospitals, and polyclinics that provide care for the older person. If the older person is not known to any hospitals, national centers or polyclinics, he may approach the nearest Family Service Centers (FSC) or Community Development Councils (CDC). Please refer to for the nearest CDC. For application to government-funded nursing homes, the following components would have to be completed by the older person s doctor and social worker: a) Particulars of Older Person and Social Report (by Social Worker) - includes personal details and social history of the older person and the family b) Medical Report (by Doctor) - information on the applicant s medical condition and its management plan c) Functional Status and Nursing Needs (by Nurse or Doctor) - an assessment tool known as the Resident Assessment Form (RAF), this is used to assess the level of nursing care required by the older person, and thereby the costs for the applicant s stay in the Nursing Home. d) Means Testing If the applicant requires subsidies for this service, means testing is required. Upon completion of these components, it will be directed to Integrated Care Services (ICS), which is the central agency responsible for the placement of applicants to all governmentfunded nursing homes. Applications will then be channelled to an appropriate nursing home according to medical and nursing needs, religious affiliations, dietary preferences and geographical location. C.04

45 Care in the Community (Intermediate & Long-term Care - Residential Facilities) Private Nursing Homes If one does not require any financial assistance from government for admission to a Nursing Home, one may consider a private Nursing Home. To apply for admission, bring along a medical report that is completed by the doctor who is aware of the older person s conditions. It is also recommended to make a visit to the Nursing Home to understand its philosophy, medical and nursing services, religious affiliations, dietary preferences and geographical location before making the decision. Discharge Planning When the patient s medical condition has improved to a level where the nursing care needs is considered minimal, and/or that patient only requires assistance in Activities of Daily Living (ALDs) such as bathing, toileting, feeding and mobility, the Nursing Home would discuss discharge planning with the family. Families should be prepared for this possibility, as Nursing Homes are not for long-term placements. Respite Care Services Respite care is a form of short-term custodial care for patients who exhibit challenging behaviours that may or may not require medical care. It also helps caregivers, who after a prolonged period of caregiving require some short-term respite. Respite care services are available in private and some VWO nursing homes. However, one would need to pay the full rate. List of VWO Nursing Homes: a) With Government Subsidy All Saints Home - Tampines 11, Tampines Street 44, Singapore Telephone: Apex Harmony Lodge 10, Pasir Ris Walk, Singapore Telephone: Bethany Methodist Nursing Home 9, Choa Chu Kang Avenue 4, Singapore Telephone: Bright Hill Evergreen Home 90, Bright Hill Road, Singapore Telephone: Bright Vision Hospital 5, Lorong Napiri, Singapore Telephone: , C.05

46 Care in the Community (Intermediate & Long-term Care - Residential Facilities) List of VWO Nursing Homes: (cont d) a) With Government Subsidy Grace Lodge 105, Punggol Road, Singapore Telephone: Jamiyah Nursing Home 130, West Coast Drive, Singapore Telephone: Ju Eng Home for Senior Citizens 205, Jalan Kayu, Singapore Telephone: Ling Kwang Home for Senior Citizens 156, Serangoon Garden Way, Singapore Telephone: Lions Home for the Elders (Bedok) 487, Bedok South Avenue 2, Singapore Telephone: Lions Home for the Elders (Toa Payoh) 41, Toa Payoh Rise, Singapore Telephone: , Man Fut Tong Nursing Home 20, Woodlands Street 82, Singapore Telephone: Peacehaven Nursing Home 9, Upper Changi Road North, Singapore Telephone: Ren Ci Hospital & Medicare Centre (Buangkok) 9, 10 Buangkok View Level 1, Singapore Telephone: Ren Ci Hospital & Medicare Centre (Moulmein) 50, Jalan Tan Tock Seng, Singapore Telephone: Singapore Christian Home 70, Jalan Tan Tock Seng, Singapore Telephone: C.06

47 Care in the Community (Intermediate & Long-term Care - Residential Facilities) List of VWO Nursing Homes: (cont d) a) With Government Subsidy Society for the Aged Sick 130, Hougang Avenue 1, Singapore Telephone: Sree Narayana Mission Home 12, Yishun Avenue 5, Singapore Telephone: St Joseph s Home & Hospice 921, Jurong Road, Singapore Telephone: St Theresa s Home 49, Upper Thomson Road, Singapore Telephone: Sunshine Welfare Action Mission Home 5, Sembawang Walk, Singapore Telephone: Thong Teck Home for Senior Citizens 91, Geylang East Avenue 2, Singapore Telephone: Villa Francis Home for the Aged 9, Mandai Estate, Singapore Telephone: List of VWO Nursing Homes: b) Without Government Subsidy All Saints Home Hougang 5, Poh Huat Road, Singapore Telephone: , Kwong Wai Shiu Hospital & Nursing Home 705, Serangoon Road, Singapore Telephone: , , Moral Home for the Aged Sick 1, Jalan Bilai, Singapore Telephone: C.07

48 Care in the Community (Intermediate & Long-term Care - Residential Facilities) List of VWO Nursing Homes: (cont d) b) Without Government Subsidy Peacehaven - Hope Resident Living Area (RLA) 9, Upper Changi Road North, Singapore Telephone: / Sunlove Home 70, Buangkok View, Singapore Telephone: Surya Home 461, Lorong Buangkok Trafalgar Units, Singapore Telephone: Tai Pei Old People s Home 10, Jalan Ampas, Singapore Telephone: Tai Pei Social Service 5, 10 Buangkok View, Buangkok Green Medical Park, Level 5 & 6, Singapore Telephone: Thian Leng Old Folks Home 115, Lorong G Telok Kurau, Singapore Telephone: List of Private Nursing Homes: Cherry Nursing Home 1218, Upper Serangoon Road, Singapore Telephone: East Coast Medicare Centre (") 42, Eastwood Road, Singapore Telephone: East Shore Residence 321, Joo Chiat Road Level 4 East Shore Hospital, Singapore Telephone: , Econ Medicare Centre (Braddell Road) 58, Braddell Road, Singapore Telephone: " = Portable Government Subsidy C.08

49 Care in the Community (Intermediate & Long-term Care - Residential Facilities) List of Private Nursing Homes: (cont d) Econ Medicare Centre (Chai Chee) 351, Chai Chee Street, Singapore Telephone: Econ Medicare Centre (Choa Chu Kang) 53, Choa Chu Kang Road, Singapore Telephone: Econ Medicare Centre (Upper East Coast Road) (") 452, Upper East Coast Road, Singapore Telephone: Econ Nursing Home (Buangkok) Block 5, Level 2 & Basement, 10 Buangkok View, Singapore Telephone: Econ Nursing Home (Bukit Timah) 16, Bukit Timah Avenue, Singapore Telephone: Green View Nursing Home 3, Croucher Road, Singapore Telephone: , , , Irene Nursing Home 11, Jalan Ampas, Singapore Telephone: , Lee Ah Mooi Age Home 450, Thomson Road, Singapore Telephone: Margaret Chio Nursing Home 7, Chapel Road, Singapore Telephone: Min Chong Comfort Home 39, Sims Avenue, Singapore Telephone: Moonlight Home for the Aged & Handicapped 156, Yio Chu Kang Road, Singapore Telephone: " = Portable Government Subsidy C.09

50 Care in the Community (Intermediate & Long-term Care - Residential Facilities) List of Private Nursing Homes: (cont d) Nightingale Nursing Centre (Braddell Road) (") 106, Braddell Road, Singapore Telephone: Orange Valley Nursing Home (Bukit Merah) 148A, Silat Avenue, Singapore Telephone: Orange Valley Nursing Home (Changi) 52/53, Biggin Hill, Singapore Telephone: Orange Valley Nursing Home (Clementi) (") 221, Clementi Avenue 4, Singapore Telephone: Orange Valley Nursing Home (Simei) (") 6, Simei Street 3, Singapore Telephone: Orange Valley Nursing Home (Thomson) 790 Thomson Road #01-01, Singapore Telephone: Our Lady of Lourdes Nursing Home for the Aged 19, Toh Drive, Singapore Telephone: Pacific Healthcare Nursing Home (") 6, Lengkok Bahru, Singapore Telephone: Paean Nursing Home 134, Lorong J Telok Kurau, Singapore Telephone: Serene Nursing Home 31, Joo Chiat Lane, Singapore Telephone: Soo s Nursing Home 45, Sixth Avenue, Singapore Telephone: " = Portable Government Subsidy C.10

51 Care in the Community (Intermediate & Long-term Care - Residential Facilities) List of Private Nursing Homes: (cont d) Sunnyville Nursing Home 10, Ama Keng Road, Singapore Telephone: The Lentor Residence (") 51, Lentor Avenue, Singapore Telephone: United Medicare Centre (") 170, Toa Payoh Lorong 6, Singapore Telephone: Windsor Convalescent Home 369, Pasir Panjang Road, Singapore Telephone: Windsor Nursing Home 2, Jalan Ulu Siglap, Singapore Telephone: " = Portable Government Subsidy C.11

52 Care in the Community (Intermediate & Long-term Care - Residential Facilities) Chronic Sick Facilities Chronic Sick Facilities are specialized nursing homes that provide care to the older persons with complex medical conditions that require a greater level of care and supervision. Compared to patients in nursing homes, the patients in chronic sick require greater medical supervision. In addition, their nursing needs such as tracheostomy, oxygen therapy and extensive bedsores, have to be managed by professional and trained nurses. As a result, the costs of managing these patients are higher than a typical nursing home case. This is suitable for those who have advanced and complicated medical condition(s) and require long-term skilled nursing and frequent medical care. List of Chronic Sick Facilities: Bright Vision Hospital 5, Lorong Napiri, Singapore Telephone: , Kwong Wai Shiu Hospital & Nursing Home 705, Serangoon Road, Singapore Telephone: , , Ren Ci Hospital & Medicare Centre (Buangkok) 9, 10 Buangkok View Level 1, Singapore Telephone: Ren Ci Hospital & Medicare Centre (Moulmein) 50, Jalan Tan Tock Seng, Singapore Telephone: St Luke s Hospital for the Elderly 2, Bukit Batok Street 11, Singapore Telephone: C.12

53 Care in the Community (Intermediate & Long-term Care - Residential Facilities) Hospice Inpatient Service Hospice is a specialized form of care designed to provide palliative care, physical and emotional comfort to patients and their families when a terminal illness no longer responds to treatments. The objective of hospice care is to prepare patients and their families to attain a degree of mental and spiritual acceptance of death that is meaningful. When the older persons condition becomes too difficult to care for at home, and the prognosis for him is less than 3 months, they can be admitted to an inpatient hospice. Inpatient hospice also provides short-term admission service for relief of distressing symptoms and / or during family crisis. If the patient who has cancer or some terminal illness, he can be referred by doctors from hospitals, health institutions, community hospitals, polyclinics and clinics that they visit. To receive subsidies for this service, means testing is required. List of Providers for Hospice Inpatient Service: Assisi Hospice 820, Thomson Road, Singapore Telephone: Bright Vision Hospital 5, Lorong Napiri, Singapore Telephone: , Dover Park Hospice 10, Jalan Tan Tock Seng The Hospice Centre, Singapore Telephone: St Joseph s Home & Hospice 921, Jurong Road, Singapore Telephone: Services: Hospice Inpatient Care C.13

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55 Support for Seniors & Caregivers Caring for the Older Person With an ageing society, caregiving has become one of the most important issues. With more people living to old age and developing chronic impairments associated with advanced age, more families will need to provide care for their senior relatives at home. A caregiver is someone who has to take care of another person who is unable to live independently because of a mental or physical impairment. The major source of care comes from informal caregivers who often do not perceive themselves as caregivers but as wives, husbands, parents, daughters, sons or friends. Caring for the older person can be both physically and mentally demanding. Hence, having a good understanding of the older person s needs and where to find help will enable more effective caregiving. Available Support Services: Caregiver Support Services Community Case Management Services Counselling for Seniors and their Families Elder Protection Services Family Service Centres D.01

56 Support for Seniors & Caregivers Caregiver Support Services Caregiver Support Services provide advice and support to caregivers through information and referral, consultations, training, support groups and other support programmes. They also conduct public education initiatives to raise awareness of caregiving in the community. List of Caregiver Support Service Providers: Alzheimer s Disease Association 157, Toa Payoh Lorong 1 # , Singapore Telephone: Services: Dementia Caregiver Support AWWA Centre for Caregivers 11 Lorong Napiri 3rd Level ACCESS Building, Singapore Telephone: Care Corner Family Service Centre (Toa Payoh) 158, Lorong 1 Toa Payoh # , Singapore Telephone: Services: Care Coordinator Caregiver Counselling Welfare Association 3, Ghim Moh Rd #01-294, Singapore Telephone: HCA Hospice Care 12, Jalan Tan Tock Seng The Hospice Centre, Singapore Telephone: Services: Palliative Caregiver Support O Joy Care Services 701, Geylang Road #03-03 Teambuild Centre, Singapore Telephone: Services: Care Coordinator Singapore National Stroke Association 26, Dunearn Road, Singapore Telephone: The Salvation Army Family Support Services 42, Beo Crescent #01-95, Singapore Telephone: Services: Care Coordinator TOUCH Caregiver Support 173, Lorong 1 Toa Payoh # , Singapore Telephone: D.02

57 Support for Seniors & Caregivers Community Case Management Services Community Case Management Service (CCMS) is a service provided by professional case managers who are either social workers or nurses. Community Case Managers are trained to assess the needs of the older person and to find the appropriate services to support them and their caregivers. The main objectives of CCMS are to: Help the older person to remain active in the community Reduce the stress of the caregiver and Prevent the older person from premature institutionalization If an older person (60 years and above) has multiple medical, physical and social needs and require assistance from community support, s/he will probably benefit from CCMS. Eligibility Criteria: 1. Age 60 years and above, of any race (no age limit for referrals to the Society for the Physically Disabled) 2. With multiple needs, be it medical, social or psychosocial 3. Assessed to have weak community support and need continued intensive assistance 4. A Singapore Citizen or Permanent Resident List of CCMS Providers: Hua Mei Care Management Service 378, Alexandra Road #02-04 Community Services Complex, Alexandra Hospital, Singapore Telephone: Moral Case Management 14, Buangkok Green, Singapore Telephone: Society for the Physically Disabled 2, Peng Nguan Street SPD Ability Centre, Singapore Telephone: D.03

58 Support for Seniors & Caregivers Counselling for Seniors and their Families Counselling service provides an avenue for older persons and their caregivers to voice their concerns and problems, thus improving their psychological and emotional well-being. The service includes face-to-face counselling, as well as information and referral assistance. List of Service Providers: O Joy Care Services 701, Geylang Road #03-03 Teambuild Centre, Singapore Telephone: SAGE Counselling Centre 19, Toa Payoh West, Singapore Telephone: Shan You Counselling Centre Block 9, Upper Boon Keng Road #01-960, Singapore Telephone: D.04

59 Support for Seniors & Caregivers Elder Protection Service Elder Protection Service assesses and intervenes in cases of alleged domestic elder abuse and is suitable for those suspected to be victims of elder abuse be it physical, psychosocial, neglect, abandonment or financial. Anyone who has concerns about the well-being of an older person, or suspects elder abuse, may also seek advice here. List of Service Providers: TRANS 410, Bedok North Ave 2 #01-58, Singapore Telephone: D.05

60 Support for Seniors & Caregivers Family Service Centres A Family Service Centre is a neighbourhood-based focal point of family resources that anyone can turn to on any family-related matters. Services include information and referral, counseling and casework and family life education. One may also call the National Family Service Center Helpline at for assistance. List of Family Service Centres: AWWA Family Service Centre 107, Towner Rd #01-356, Singapore Telephone: Bukit Ho Swee Family Service Centre 5, Delta Avenue #01-09, Singapore Telephone: Care Corner Family Service Centre (Admiralty) 718, Woodlands Ave 6 #01-658, Singapore Telephone: Care Corner Family Service Centre (Queenstown) 107, Commonwealth Crescent #01-230, Singapore Telephone: Care Corner Family Service Centre (Toa Payoh) 158, Toa Payoh Lorong 1 # , Singapore Telephone: Care Corner Family Service Centre (Woodlands) 345, Woodlands St 32 #01-198, Singapore Telephone: Covenant Family Service Centre 613, Hougang Ave 8 #01-432, Singapore Telephone: Daybreak Family Service Centre 855, Yishun Ring Road # , Singapore Telephone: Fei Yue Family Service Centre (Bt Batok) 185, Bukit Batok West Ave 6 #01-187, Singapore Telephone: D.06

61 Support for Seniors & Caregivers List of Family Service Centres: (cont d) Fei Yue Family Service Centre (Choa Chu Kang) 280, Choa Chu Kang Ave 3 #01-360, Singapore Telephone: Fei Yue Family Service Centre (Yew Tee) 604, Choa Chu Kang St 62 #01-53, Singapore Telephone: Hougang Sheng Hong Family Service Centre 237, Hougang St 21 #01-406, Singapore Telephone: Kampong Kapor Family Service Centre 2, Kitchener Road #03-89, Singapore Telephone: Lakeside Family Centre (Jurong East) 302, Jurong East St 32 #01-22, Singapore Telephone: Lakeside Family Centre (Jurong West) 516, Jurong West St 52 #01-73, Singapore Telephone: Loving Hearts Multi-Service Centre 210, Jurong East St 21 #01-389, Singapore Telephone: / MacPherson Moral Family Service Centre 91, Paya Lebar Way # , Singapore Telephone: Marine Parade Family Service Centre 53, Marine Terrace #01-227, Singapore Telephone: Moral Family Service Centre (Bedok North) 534, Bedok North St 3 #01-814, Singapore Telephone: Moral Family Service Centre (Bukit Panjang) 139, Petir Road #01-448, Singapore Telephone: Pasir Ris Family Service Centre 534, Pasir Ris Drive 1 #01-266, Singapore Telephone: D.07

62 Support for Seniors & Caregivers List of Family Service Centres: (cont d) PPIS - Jurong Family Service Centre 520, Jurong West St 52 #01-195, Singapore Telephone: REACH Family Service Centre 187, Bishan St 13 #01-475, Singapore Telephone: Rotary Family Service Centre 346, Clementi Ave 5 #01-10, Singapore Telephone: Sembawang Family Service Centre 326, Sembawang Crescent #01-52, Singapore Telephone: Serangoon Moral Family Service Centre 238, Serangoon Ave 2 #01-47, Singapore Telephone: SINDA Family Service Centre 1, Beatty Road, Singapore Telephone: 6393,7287 Tampines Family Service Centre 470, Tampines St 44 #01-194, Singapore Telephone: Tanjong Pagar Family Service Centre 18, Jalan Membina #04-01, Singapore Telephone: The Ang Mo Kio Family Service Centre (Ang Mo Kio) 230, Ang Mo Kio Ave 3 # , Singapore Telephone: The Ang Mo Kio Family Service Centre (Cheng San) 445, Ang Mo Kio Ave 10 # , Singapore Telephone: The Ang Mo Kio Family Service Centre (Sengkang) 223D, Compassvale Walk #01-673, Singapore Telephone: The SBL Vision Family Service Centre 946, Tampines Ave 4 #01-338, Singapore Telephone: D.08

63 Support for Seniors & Caregivers List of Family Service Centres: (cont d) TRANS Centre (Bedok) 411, Bedok North Ave 2 #01-106, Singapore Telephone: TRANS Centre (Bukit Timah) 1, Toh Yi Drive #01-143, Singapore Telephone: Whispering Hearts Family Service Centre 646, Jurong West St 61 #01-142, Singapore Telephone: D.09

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65 Assistance Schemes for Seniors Introduction Subsidies for the range of intermediate and long term care services are available to support care of the older persons. Financial assistance schemes are also available to those who need some form of support in eldercare. Available Assistance Schemes: Means Testing Eldershield Interim Disability Assistance Programme for the Elderly (IDAPE) Primary Care Partnership Scheme E.01

66 Assistance Schemes for Seniors Means Testing Means testing is compulsory for Singapore Citizens or Permanent Residents who require government subsidies from the government. Means Testing is a method to calculate the government subsidies that an older person will get if he requires some form of intermediate and long-term care services. It takes into consideration the following: Gross income (before CPF deductions) of the older person, his spouse and his children Siblings who live with him Ownership of major assets such as private property of older person and spouse Older Person s rental income, insurance claims, savings (e.g. fixed deposit, hard cash) and other sources of income (e.g. shares, dividends) Applying for Subsidy If the older person requires government subsidies, he can approach the staff from the hospital, nursing/ sheltered home, community hospital, hospice, day care centres (rehabilitation, social and dementia), home help service or community service provider. The following steps will be required for means testing: Step 1 - Prepare the necessary documents for submission Applicant s identity card All documents indicating all sources of income including wages and rentals (before CPF deduction) of applicant, spouse, children and / or siblings staying at the same address (bullet 2 & 3 are the same) Other relevant documents such as letter of adoption, retrenchment letters and Medisave Statements Step 2 Submission of Documents The family can submit these documents to the staff who is conducting the means testing for the applicant. The staff may be a medical social worker from restructured hospitals and national centres, administrator from a nursing home, community hospital, day care centres and other community service providers. Step 3 - Notification of the Outcome of Means Testing Once all the documents are collected, the subsidy level can then be calculated. If the older person qualifies for subsidies, the service provider will receive the subsidy directly from the government. This amount should be reflected in the bill that is given to the applicant. E.02

67 Assistance Schemes for Seniors Eldershield ElderShield is an opt-out scheme for all Medisave account holders who are Singapore Citizens or Permanent Residents. Those who reach age 40 and who have Medisave accounts will be automatically covered under ElderShield if they do not opt out. For those who wish to opt-in to join ElderShield, the maximum joining age is 69. For more updated information on Eldershield, please go to: E.03

68 Assistance Schemes for Seniors Interim Disability Assistance Programme for the Elderly (IDAPE) IDAPE is a government assistance scheme to provide financial help to needy Singapore citizens who become disabled and need some cash to cope with expenses. IDAPE is for Singapore citizens who are not eligible for ElderShield because of their age or pre-existing disabilities. IDAPE provides $100 or $150 a month, up to 60 months, per life time. To make a claim under IDAPE, one must satisfy these criteria: A Singapore citizen aged 70 and above as at 30 September 2002 Or Unable to perform 3 or more of the 6 Activities of Daily Living or ADLs (washing, feeding, dressing, toileting, mobility and transferring). For applicants aged 40 to 69 years as at 30 September 2002, the disability must occur before 30 September Meet the per capita monthly household income of $1000 and below. For more updated information on IDAPE, please go to: E.04

69 Assistance Schemes for Seniors Primary Care Partnership Scheme The Primary Care Partnership Scheme (PCPS) was launched to help needy elderly Singaporeans to receive medical and dental services from private general practitioners at affordable prices. To qualify for the PCPS, the applicant must be either: A Singapore citizen who is 65 years old and above with a per capita monthly income of $700 and below and holds a Community Medical Benefits Card (CMBC) issued by a Community Development Council (CDC) or A person who is currently under the Public Assistance (PA) scheme, regardless of age. To apply for the CMBC, one can collect and submit the application form at the nearest Community Club (CC) or Community Development Council (CDC) or download the form at: For the list of participating practitioners, please go to: E.05

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71 List of Service Providers Abdullah Shooker Jewish Welfare Home (Jewish) 81, Wilkie Road, Sing apore Telephone: Website: NA Service(s): Sheltered Home Adventist Home for the Elders 195, Kim Keat Avenue #01-294, Singapore Telephone: Website: NA Service(s): Sheltered Home Adventist Rehab Centre ($,!) 10, Woodlands Street 31 #03-00 Woodlands Polyclinic, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre All Saints Home - Hougang 5, Poh Huat Road, Singapore Telephone: , Website: NA Service(s): Day Rehabilitation Centre, VWO Nursing Home without Government Subsidy All Saints Home Tampines ($,!) 11, Tampines Street 44, Singapore Telephone: Website: NA Service(s): Day Rehabilitation Centre, VWO Nursing Home with Government Subsidy Alzheimer s Disease Association 157, Toa Payoh Lorong 1 # , Singapore Telephone: Website: Service(s): Caregiver Support Service Ang Mo Kio Thye Hua Kwan Hospital Home Therapy Service(s) 17, Ang Mo Kio Avenue 9, Singapore Telephone: Website: Service(s): Home Therapy (Occupational Therapy, Physiotherapy) $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.01

72 List of Service Providers Ang Mo Kio Thye Hua Kwan Hospital Day Rehabilitation Centre ($,!) 17, Ang Mo Kio Avenue 9, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre Ang Mo Kio - Thye Hua Kwan Hospital ($) 17, Ang Mo Kio Avenue 9, Singapore Telephone: Website: Service(s): Community Hospital Apex Day Care for the Elderly ($,!) 119, Bukit Merah View #01-85, Singapore Telephone: Website: NA Service(s): Day Rehabilitation Centre Apex Harmony Lodge ($,!) 10, Pasir Ris Walk, Singapore Telephone: Website: Service(s): Dementia Day Care Centre, VWO Nursing Home with Government Subsidy Assisi Hospice ($,!) 820, Thomson Road, Singapore Telephone: Website: Service(s): Hospice Day Care, Home Care and Inpatient Care AWWA Centre for Caregivers 11 Lorong Napiri 3rd Level ACCESS Building, Singapore Telephone: Website: Service(s): Caregiver Support Service AWWA Community Home for Senior Citizens ($) 123, Ang Mo Kio Avenue 6 # , Singapore Telephone: Website: Service(s): Sheltered Home $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.02

73 List of Service Providers AWWA Family Service Centre 107, Towner Rd #01-356, Singapore Telephone: Website: Service(s): Family Service Centre AWWA READYCARE Centre ($,!) 123, Ang Mo Kio Avenue 6 # , Singapore Telephone: Website: Service(s): Day Rehabilitation Centre AWWA Seniors Activity Centre 123, Ang Mo Kio Ave 6 # , Singapore Telephone: Website: Service(s): Seniors Activity Centre Ayer Rajah Day Care Centre (!) 150A, Pandan Gardens, Singapore Telephone: Website: NA Service(s): Social Day Care Centre $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.03

74 List of Service Providers Bedok Citizen s Consultative Committee (CCC) Bedok Radiance Senior Activity Centre 12, Bedok South Ave 2 #01-610, Singapore Telephone: Website: NA Service(s): Seniors Activity Centre Bethany Home Help Service(s) ($) 9, Choa Chu Kang Avenue 4, Singapore Telephone: Website: Service(s): Home Help Bethany Methodist Nursing Home ($,!) 9, Choa Chu Kang Avenue 4, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre, VWO Nursing Home with Government Subsidy Bethesda Care & Counselling Service(s) Centre ($) 300, Bedok North Avenue 3, Singapore Telephone: Website: Service(s): Home Help Bo Tien Home for the Aged 6, Fourth Chin Bee Road, Singapore Telephone: Website: Service(s): Sheltered Home Bo Tien Day Activity Centre for the Elderly ($,!) 125, Pending Road #01-16, Singapore Telephone: Website: Service(s): Social Day Care Centre Boon Lay Neighbourhood Link 209, Boon Lay Place #01-239/241/243, Singapore Telephone: Website: Service(s): Neighbourhood Link $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.04

75 List of Service Providers Bright Hill Evergreen Home ($) 90, Bright Hill Road, Singapore Telephone: Website: NA Service(s): VWO Nursing Home with Government Subsidy Bright Vision Hospital ($,!) 5, Lorong Napiri, Singapore Telephone: , Website: Service(s): Chronic Sick Facility, Community Hospital, Day Rehabilitation Centre, Hospice Home Care and Inpatient Care, Social Day Care Centre, VWO Nursing Home with Government Subsidy Bukit Ho Swee Family Service Centre 5, Delta Avenue #01-09, Singapore Telephone: Website: Service(s): Family Service Centre $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.05

76 List of Service Providers Care Corner Family Service Centre (Admiralty) 718, Woodlands Ave 6 #01-658, Singapore Telephone: Website: Service(s): Family Service Centre Care Corner Family Service Centre (Queenstown) 107, Commonwealth Crescent #01-230, Singapore Telephone: Website: Service(s): Family Service Centre Care Corner Family Service Centre (Toa Payoh) 158, Lorong 1 Toa Payoh # , Singapore Telephone: Website: Service(s): Caregiver Support Service, Family Service Centre Care Corner Family Service Centre (Woodlands) 345, Woodlands St 32 #01-198, Singapore Telephone: Website: Service(s): Family Service Centre Care Corner Seniors Activity Centre Blk 5, Lorong 7 Toa Payoh #01-131, Singapore Telephone: Website: Service(s): Seniors Activity Centre Care Corner Social Day Care for the Elderly ($,!) 235, Toa Payoh Lorong 8 #01-100, Singapore Telephone: Website: Service(s): Social Day Care Centre Care Link 62B, Toa Payoh Lorong 4 #02-121, Singapore Telephone: Website: Service(s): Neighbourhood Link $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.06

77 List of Service Providers Caregiver Counselling Welfare Association 3, Ghim Moh Rd #01-294, Singapore Telephone: Website: Service(s): Caregiver Support Service Cecilia Healthcare & Nursing Service(s) (Private) 52, Chin Swee Road #02-59, Singapore Telephone: , Website: NA Service(s): Home Nursing Cherry Nursing Home 1218, Upper Serangoon Road, Singapore Telephone: Website: NA Service(s): Private Nursing Home without Government Subsidy Chong Hua Tong Senior Activity Centre 47, Owen Rd #03-213, Singapore Telephone: Website: NA Service(s): Seniors Activity Centre Comfort Keepers (Private) 1, Selegie Road #06-24 Paradiz Centre, Singapore Telephone: Website: Service(s): Home Help Concern and Care Bukit Batok Central Neighbourhood Link 228, Bukit Batok Central #01-45, Singapore Telephone: Website: NA Service(s): Neighbourhood Link Covenant Family Service Centre 613, Hougang Ave 8 #01-432, Singapore Telephone: Website: Service(s): Family Service Centre $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.07

78 List of Service Providers Daybreak Family Service Centre 855, Yishun Ring Road # , Singapore Telephone: Website: Service(s): Family Service Centre Dorcas Home Care Service(s) ($) 105, Jalan Bukit Merah # , Singapore Telephone: Website: Service(s): Home Help Dover Park Hospice 10, Jalan Tan Tock Seng The Hospice Centre, Singapore Telephone: Website: Service(s): Hospice Inpatient Care $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.08

79 List of Service Providers East Coast Medicare Centre ($) 42, Eastwood Road, Singapore Telephone: Website: Service(s): Private Nursing Home with and without Government Subsidy East Shore Residence 321, Joo Chiat Road Level 4 East Shore Hospital, Singapore Telephone: , Website: Service(s): Private Nursing Home without Government Subsidy Econ Healthcare Group (Private) 20 Jalan Afifi #06-02/03/04 CISCO Centre II, Singapore Telephone: Website: Service(s): Home Medical, Home Nursing, Home Therapy (Occupational Therapy, Physiotherapy, Speech Therapy) Econ Medicare Centre (Braddell Road) (Private) 58, Braddell Road, Singapore Telephone: Website: Service(s): Social Day Care Centre, Dementia Day Care Centre, Private Nursing Home without Government Subsidy Econ Medicare Centre (Chai Chee) (Private) 351, Chai Chee Street, Singapore Telephone: Website: Service(s): Social Day Care Centre, Dementia Day Care Centre, Private Nursing Home without Government Subsidy Econ Medicare Centre (Choa Chu Kang) (Private) 53, Choa Chu Kang Road, Singapore Telephone: Website: Service(s): Social Day Care Centre, Dementia Day Care Centre, Private Nursing Home without Government Subsidy Econ Medicare Centre (Upper East Coast Road) (Private) ($) 452, Upper East Coast Road, Singapore Telephone: Website: Service(s): Social Day Care Centre, Dementia Day Care Centre, Private Nursing Home with and without Government Subsidy $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.09

80 List of Service Providers Econ Nursing Home (Buangkok) (Private) Block 5, Level 2 & Basement, 10 Buangkok View, Singapore Telephone: Website: Service(s): Social Day Care Centre, Dementia Day Care Centre, Private Nursing Home without Government Subsidy Econ Nursing Home (Bukit Timah) (Private) 16, Bukit Timah Avenue, Singapore Telephone: Website: Service(s): Social Day Care Centre, Dementia Day Care Centre, Private Nursing Home without Government Subsidy Evergreen Circle 827A, Tampines Street 81 #02-350, Singapore Telephone: Website: Service(s): Neighbourhood Link Evergreen Place - Hong San ($) 30, Hong San Terrace, Singapore Telephone: Website: Service(s): Sheltered Home $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.10

81 List of Service Providers Fei Yue Family Service Centre (Bukit Batok) 185, Bukit Batok West Ave 6 #01-187, Singapore Telephone: Website: Service(s): Family Service Centre Fei Yue Family Service Centre (Choa Chu Kang) 280, Choa Chu Kang Ave 3 #01-360, Singapore Telephone: Website: Service(s): Family Service Centre Fei Yue Family Service Centre (Yew Tee) 604, Choa Chu Kang St 62 #01-53, Singapore Telephone: Website: Service(s): Family Service Centre Fei Yue Neighbourhood Link (Bukit Batok) 183, Bukit Batok West Avenue 8 #01-01, Singapore Telephone: Website: Service(s): Neighbourhood Link Fei Yue Neighbourhood Link (Holland Close) 1, Holland Close #02-115, Singapore Telephone: Website: Service(s): Neighbourhood Link St Hilda s Link 10, Jalan Batu, Singapore Telephone: Website: Service(s): Neighbourhood Link $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.11

82 List of Service Providers Geylang East Day Activity Centre for Elderly (!) 96, Aljunied Crescent #01-467, Singapore Telephone: Website: Service(s): Social Day Care Centre Geylang East Home for the Aged ($) 97, Aljunied Crescent #01-439, Singapore Telephone: Website: Service(s): Sheltered Home Geylang East Neighbourhood Link 98, Aljunied Crescent #01-411, Singapore Telephone: Website: Service(s): Neighbourhood Link Geylang Senior Citizens Health Care Centre ($,!) 21, Geylang East Central Level 4 Geylang Polyclinic, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre, Dementia Day Care Centre, Home Medical, Home Nursing, Home Therapy (Occupational Therapy, Physiotherapy) Grace Home Care Service(s) ($) 5, Lorong Napiri C/O Bright Vision Hospital, Singapore Telephone: Website: Service(s): Home Medical, Home Nursing Grace Lodge ($) 105, Punggol Road, Singapore Telephone: Website: Service(s): VWO Nursing Home with Government Subsidy Green View Nursing Home 3, Croucher Road, Singapore Telephone: , , , Website: Service(s): Private Nursing Home without Government Subsidy $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.12

83 List of Service Providers Golden Years Social Day Care Centre for the Elderly ($,!) 831, Hougang Central #01-502, Singapore Telephone: Website: Service(s): Social Day Care Centre $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.13

84 List of Service Providers Happy Villa 1, Tanjong Pagar Plaza #03-50, Singapore Telephone: , Website: Service(s): Sheltered Home HCA Hospice Care (!) 12, Jalan Tan Tock Seng The Hospice Centre, Singapore Telephone: Website: Service(s): Hospice Day Care and Home Care, Caregiver Support Service Help-Serve (Homecare & Service(s)) (Private) 53, Holland Grove View, Singapore Telephone: Website: NA Service(s): Home Medical, Home Nursing Henderson Senior Activity Centre 117, Bukit Merah View #01-205, Singapore Telephone: / Website: NA Service(s): Seniors Activity Centre Henderson Senior Citizens Home 117, Bukit Merah View #01-205, Singapore Telephone: , Website: NA Service(s): Sheltered Home Home Nursing Foundation #07-01 HQ Toa Payoh Central Community Club, Singapore Telephone: Website: Service(s): Home Nursing Hong Kah North Day Care Centre ($,!) 337, Bukit Batok Street 34 #01-06, Singapore Telephone: Website: Service(s): Social Day Care Centre $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.14

85 List of Service Providers Hougang Sheng Hong Family Service Centre 237, Hougang St 21 #01-406, Singapore Telephone: Website: NA Service(s): Family Service Centre Hua Mei Care Management Service (!) 378, Alexandra Road #02-04 Community Service(s) Complex, Alexandra Hospital, Singapore Telephone: Website: Service(s): Community Case Management Service Hua Mei Mobile Clinic ($) 378, Alexander Road Alexander Hospital, Singapore Telephone: Website: Service(s): Home Medical, Home Nursing $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.15

86 List of Service Providers Irene Nursing Home 11, Jalan Ampas, Singapore Telephone: , Website: Service(s): Private Nursing Home without Government Subsidy Indus-Moral Care 79, Indus Road #01-451, Singapore Telephone: Website: Service(s): Seniors Activity Centre Jamiyah Nursing Home ($) 130, West Coast Drive, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre, VWO Nursing Home with Government Subsidy Joy Centre 701B, Yishun Avenue 5 #02-612, Singapore Telephone: Website: Service(s): Neighbourhood Link Joy Link Neighbourhood Link 19, Hougang Avenue 3 #01-187, Singapore Telephone: Website: NA Service(s): Neighbourhood Link Ju Eng Home for Senior Citizens ($) 205, Jalan Kayu, Singapore Telephone: Website: Service(s): VWO Nursing Home with Government Subsidy $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.16

87 List of Service Providers Kaki Bukit Seniors Activity Centre 22, Chai Chee Road #01-538, Singapore Telephone: Website: NA Service(s): Seniors Activity Centre Kampong Kapor Family Service Centre 2, Kitchener Road #03-89, Singapore Telephone: Website: NA Service(s): Family Service Centre Kheng Chiu Loke Tin Kee Home for the Aged 70, Tampines Ave 4, Singapore Telephone: Website: NA Service(s): Sheltered Home King George s Ave Seniors Activity Centre 7, King George s Ave #02-124, Singapore Telephone: Website: NA Service(s): Seniors Activity Centre Kreta Ayer Senior Activity Centre (Banda Street) 5, Banda Street #03-68, Singapore Telephone: Website: NA Service(s): Seniors Activity Centre Kreta Ayer Senior Activity Centre (Chin Swee) 51/52, Chin Swee Road #04-83, Singapore Telephone: Website: NA Service(s): Seniors Activity Centre Kwong Wai Shiu Hospital & Nursing Home ($,!) 705, Serangoon Road, Singapore Telephone: , , Website: Service(s): Chronic Sick Facility, Community Hospital, Day Rehabilitation Centre, VWO Nursing Home without Government Subsidy $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.17

88 List of Service Providers Lakeside Family Centre (Jurong East) 302, Jurong East St 32 #01-22, Singapore Telephone: Website: Service(s): Family Service Centre Lakeside Family Centre (Jurong West) 516, Jurong West St 52 #01-73, Singapore Telephone: Website: Service(s): Family Service Centre Lee Ah Mooi Age Home 450, Thomson Road, Singapore Telephone: Website: NA Service(s): Private Nursing Home without Government Subsidy Light & Love Social Day Care Centre (!) 327, Jurong East Street 31 #01-174, Singapore Telephone: Website: Service(s): Social Day Care Centre Ling Kwang Home for Senior Citizens ($,!) 156, Serangoon Garden Way, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre, Dementia Day Care Centre, VWO Nursing Home with Government Subsidy Lions Befrienders Service Association (Singapore) HQ 130, Bukit Merah View #01-358, Singapore Telephone: Website: Service(s): Befriending Service Lions Befrienders (Ang Mo Kio) 318, Ang Mo Kio Avenue 1 # , Singapore Telephone: , Website: Service(s): Neighbourhood Link $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.18

89 List of Service Providers Lions Befrienders (Bendemeer) 32, Bendemeer Road #01-799, Singapore Telephone: Website: Service(s): Neighbourhood Link Lions Befrienders (Mei Ling) 150, Mei Ling Street #01-53, Singapore Telephone: , Website: Service(s): Neighbourhood Link Lions Home for the Elders (Bedok) ($) 487, Bedok South Avenue 2, Singapore Telephone: Website: Service(s): VWO Nursing Home with Government Subsidy Lions Home for the Elders (Toa Payoh) ($) 41, Toa Payoh Rise, Singapore Telephone: , Website: Service(s): VWO Nursing Home with Government Subsidy Loving Heart Multi Service Centre ($) 210, Jurong East Street 21 #01-389, Singapore Telephone: / Website: Service(s): Home Help, Family Service Centre $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.19

90 List of Service Providers MacPherson Moral Family Service Centre 91, Paya Lebar Way # , Singapore Telephone: Website: Service(s): Family Service Centre Margaret Chio Nursing Home 7, Chapel Road, Singapore Telephone: Website: NA Service(s): Private Nursing Home without Government Subsidy Man Fatt Lam Home for the Aged 20, Jalan Langgar Bedok, Singapore Telephone: Website: NA Service(s): Sheltered Home Man Fut Tong Nursing Home ($,!) 20, Woodlands Street 82, Singapore Telephone: Website: Service(s): Social Day Care Centre, Day Rehabilitation Centre, Home Therapy (Occupational Therapy, Physiotherapy), VWO Nursing Home with Government Subsidy Marine Parade - Aspiration Elderly Lodge ($,!) 201, Bedok North Street 1 #01-545/557, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre Marine Parade Family Service Centre 53, Marine Terrace #01-227, Singapore Telephone: Website: NA Service(s): Family Service Centre Marine Parade - Foo Hai Elderly Lodge ($,!) 4, Marine Terrace #01-318, Singapore Telephone: Website: Service(s): Social Day Care Centre $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.20

91 List of Service Providers May Wong Social Day Care Centre for the Elderly (!) 117, Bukit Merah View #01-205, Singapore Telephone: , Website: NA Service(s): Social Day Care Centre Metta Day Rehabilitation Centre for the Elderly ($,!) 296, Tampines Street 22 #01-526, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre Metta Hospice Home Care 296, Tampines Street 22 #01-526, Singapore Telephone: Website: Service(s): Hospice Home Care Methodist Hospice Fellowship 9, Choa Chu Kang Avenue 4 C/O Bethany Methodist Nursing Home, Singapore Telephone: Website: Service(s): Hospice Home Care Min Chong Comfort Home 39, Sims Avenue, Singapore Telephone: Website: NA Service(s): Private Nursing Home without Government Subsidy Moonlight Home for the Aged & Handicapped 156, Yio Chu Kang Road, Singapore Telephone: Website: NA Service(s): Private Nursing Home without Government Subsidy Moral Case Management 14, Buangkok Green, Singapore Telephone: Website: Service(s): Community Case Management Service $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.21

92 List of Service Providers Moral Family Service Centre (Bedok North) 534, Bedok North St 3 #01-814, Singapore Telephone: Website: Service(s): Family Service Centre Moral Family Service Centre (Bukit Panjang) 139, Petir Road #01-448, Singapore Telephone: Website: Service(s): Family Service Centre Moral Home for the Aged Sick 1, Jalan Bilai, Singapore Telephone: Website: Service(s): VWO Nursing Home without Government Subsidy Moral Home Help Service (East) ($) 2, Chai Chee Lane, Singapore Telephone: Website: Service(s): Home Help Moral Home Help Service (West) ($) 301, Henderson Road, Singapore Telephone: Website: Service(s): Home Help Moral Neighbourhood Link (Bukit Merah View) 118, Bukit Merah View #02-101, Singapore Telephone: Website: Service(s): Neighbourhood Link Moral Neighbourhood Link (Kaki Bukit) 509B, Bedok North Street 3 #02-157, Singapore Telephone: Website: Service(s): Neighbourhood Link $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.22

93 List of Service Providers Moral Neighbourhood Link (Telok Blangah Crescent) 4, Telok Blangah Crescent #01-460, Singapore Telephone: Website: Service(s): Neighbourhood Link Moral Seniors Activity Centre (Kaki Bukit) 544, Bedok North 3 # , Singapore Telephone: Website: Service(s): Seniors Activity Centre Moral Seniors Activity Centre (Macpherson) 90, Pipit Road #01-103, Singapore Telephone: Website: Service(s): Seniors Activity Centre Moral Seniors Activity Centre (Toa Payoh) 31, Toa Payoh #01-663, Singapore Telephone: Website: Service(s): Seniors Activity Centre Moral Therapy Hub $ 17, Ang Mo Kio Avenue 9, Singapore Telephone: , , Website: Service(s): Home Therapy (Occupational Therapy, Physiotherapy) Muhammadiyah Health & Day Care Centre ($,!) 10, Eunos Crescent # , Singapore Telephone: Website: Service(s): Day Rehabilitation Centre MW Medical Pte Ltd (Private) 6 Sin Ming Road #01-09 Sin Ming Plaza, Singapore Telephone: Website: Service(s): Home Medical, Home Nursing $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.23

94 List of Service Providers New Horizon Centre (Bukit Batok) ($,!) 511, Bukit Batok Street 52 #01-211, Singapore Telephone: Website: Service(s): Dementia Day Care Centre New Horizon Centre (Tampines) ($,!) 1, Tampines Street 41 Level 3 Tampines Polyclinic, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre, Dementia Day Care Centre New Horizon Centre (Toa Payoh) ($,!) 157, Lor 1 Toa Payoh # , Singapore Telephone: Website: Service(s): Dementia Day Care Centre New Life Home Care ($) 10, Jelapang Road, Singapore Telephone: Website: Service(s): Home Medical, Home Nursing Nightingale Nursing Centre (Braddell Road) ($) 106, Braddell Road, Singapore Telephone: Website: Service(s): Private Nursing Home with and without Government Subsidy North East - Kampung Senang Activity Centre (!) 840, Tampines Street 82 #01-111, Singapore Telephone: Website: Service(s): Social Day Care Centre Northeast CDC - St Luke s Eldercare Centre (!) 126, Hougang Avenue 1 # , Singapore Telephone: Website: Service(s): Social Day Care Centre, Day Rehabilitation Centre $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.24

95 List of Service Providers Northeast CDC - Tung Ling Eldercare Centre ($,!) 101, Tampines Street 11 #01-13, Singapore Telephone: Website: Service(s): Social Day Care Centre, Day Rehabilitation Centre NTUC Eldercare Centre (Marsiling) ($,!) 172, Woodlands Street 13 #01-303, Singapore Telephone: Website: Service(s): Social Day Care Centre NTUC Eldercare Centre (Taman Jurong) ($,!) 349, Corporation Drive #01-502, Singapore Telephone: Website: Service(s): Social Day Care Centre NTUC Eldercare Non Medical Home Care (Private) c/o 1 Marine Boulevard #12-00 NTUC Centre, Singapore Telephone: Website: NA Service(s): Home Help $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.25

96 List of Service Providers O Joy Care Service(s) 701, Geylang Road #03-03 Teambuild Centre, Singapore Telephone: Websi te: Service(s): Caregiver Support Service, Counselling Service for Seniors and their Families Orange Valley Nursing Home (Bukit Merah) (Private) 148A, Silat Avenue, Singapore Telephone: Website: Service(s): Social Day Care Centre, Day Rehabilitation Centre, Dementia Day Care Centre, Private Nursing Home without Government Subsidy Orange Valley Nursing Home (Changi) 52/53, Biggin Hill, Singapore Telephone: Website: Service(s): Private Nursing Home without Government Subsidy Orange Valley Nursing Home (Clementi) (Private) ($) 221, Clementi Avenue 4, Singapore Telephone: Website: Service(s): Social Day Care Centre, Day Rehabilitation Centre, Dementia Day Care Centre, Private Nursing Home with and without Government Subsidy Orange Valley Nursing Home (Simei) (Private) ($) 6, Simei Street 3, Singapore Telephone: Website: Service(s): Social Day Care Centre, Day Rehabilitation Centre, Dementia Day Care Centre, Private Nursing Home with and without Government Subsidy Orange Valley Nursing Home (Thomson) (Private) 790 Thomson Road #01-01, Singapore Telephone: Website: Service(s): Social Day Care Centre, Private Nursing Home without Government Subsidy Our Lady of Lourdes Nursing Home for the Aged (Private) 19, Toh Drive, Singapore Telephone: Website: NA Service(s): Social Day Care Centre, Private Nursing Home without Government Subsidy $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.26

97 List of Service Providers Pacific Healthcare Nursing Home ($) 6, Lengkok Bahru, Singapore Telephone: Website: Service(s): Private Nursing Home with and without Government Subsidy Paean Nursing Home 134, Lorong J Telok Kurau, Singapore Telephone: Website: NA Service(s): Private Nursing Home without Government Subsidy Pasir Ris Family Service Centre 534, Pasir Ris Drive 1 #01-266, Singapore Telephone: Website: NA Service(s): Family Service Centre PCF Tampines East 3-in-1 Family Centre (Aged Care) ($,!) 209, Tampines St 21 # , Singapore Telephone: Website: NA Service(s): Social Day Care Centre Peace - Connect 8, North Bridge Road # , Singapore Telephone: Website: Service(s): Neighbourhood Link Peacehaven Nursing Home ($) 9, Upper Changi Road North, Singapore Telephone: Website: www1.salvationarmy.org/singapore Service(s): VWO Nursing Home with and without Government Subsidy PERTAPIS Senior Citizens Fellowship Home ($) 222, Lorong 8 Toa Payoh #01-707/711, Singapore Telephone: Website: Service(s): Sheltered Home $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.27

98 List of Service Providers PPIS - Jurong Family Service Centre 520, Jurong West St 52 #01-195, Singapore Telephone: Website: NA Service(s): Family Service Centre Queenstown Multi Service Centre (!) 150A, Mei Chin Road #01-01, Singapore Telephone: Website: Service(s): Social Day Care Centre, Day Rehabilitation Centre $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.28

99 List of Service Providers REACH Family Service Centre 187, Bishan St 13 #01-475, Singapore Telephone: Website: Service(s): Family Service Centre Red Swastika Eldercare Centre ($,!) 444, Ang Mo Kio Avenue 10 # , Singapore Telephone: Website: NA Service(s): Social Day Care Centre Redhill Moral Seniors Activity Centre 89/90, Redhill Close , Singapore Telephone: Website: NA Service(s): Seniors Activity Centre Ren Ci - CODE 4 Home Care 461, Sims Avenue, Singapore Telephone: Website: NA Service(s): Home Medical, Home Nursing Ren Ci Day Care Centre ($,!) 550, Hougang Street 51 #01-168, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre Ren Ci Hospital & Medicare Centre (Buangkok) ($) 9, 10 Buangkok View Level 1, Singapore Telephone: Website: Service(s): Chronic Sick Facility, VWO Nursing Home with Government Subsidy Ren Ci Hospital & Medicare Centre (Moulmein) ($) 50, Jalan Tan Tock Seng, Singapore Telephone: Website: Service(s): Chronic Sick Facility, VWO Nursing Home with Government Subsidy $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.29

100 List of Service Providers Rochor Kongsi Home for the Aged 3, Rochor Rd # Rochor Centre, Singapore Telephone: Website: NA Service(s): Sheltered Home Rotary Family Service Centre 346, Clementi Ave 5 #01-10, Singapore Telephone: Website: Service(s): Family Service Centre $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.30

101 List of Service Providers TRANS 410, Bedok North Ave 2 #01-58, Singapore Telephone: Website: Service(s): Elder Protection Service SAGE Counselling Centre 19, Toa Payoh West, Singapore Telephone: Website: Service(s): Counselling Service for Seniors and their Families Salem Day Rehab Centre (!) 323, Yishun Central #01-271, Singapore Telephone: Website: NA Service(s): Day Rehabilitation Centre Sarah Seniors Activity Centre 105, Jalan Bukit Merah # , Singapore Telephone: Website: Service(s): Seniors Activity Centre SBL Vision Family Service Centre 946 Tampines Ave 4 # Singapore Telephone: Website: Service(s): Family Service Centre Sembawang Family Service Centre 326, Sembawang Crescent #01-52, Singapore Telephone: Website: Service(s): Family Service Centre Serangoon Moral Family Service Centre 238, Serangoon Ave 2 #01-47, Singapore Telephone: Website: Service(s): Family Service Centre $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.31

102 List of Service Providers Serene Nursing Home 31, Joo Chiat Lane, Singapore Telephone: Website: Service(s): Private Nursing Home without Government Subsidy Shan You Counselling Centre Block 9, Upper Boon Keng Road #01-960, Singapore Telephone: Website: Service(s): Counselling Service for Seniors and their Families Silver Centre Seniors Activity Centre 15, Toa Payoh Lor 7 #01-579, Singapore Telephone: Website: NA Service(s): Seniors Activity Centre Silver Circle (Jurong Central) (!) 402, Jurong West Street 42 #01-525, Singapore Telephone: to be advised (opening in Mar 07) Website: Service(s): Social Day Care Centre Silver Circle (Pasir Ris) (!) 112, Pasir Ris Street 11 #01-657, Singapore Telephone: Website: Service(s): Social Day Care Centre SINDA Family Service Centre 1, Beatty Road, Singapore Telephone: Website: Service(s): Family Service Centre Singapore Baptist Convention Golden Age Home 64, Kallang Bahru #01-389/393, Singapore Telephone: Website: NA Service(s): Sheltered Home $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.32

103 List of Service Providers Singapore Cancer Society 15, Enggor Street #04-01/04 Realty Centre, Singapore Telephone: Website: Service(s): Hospice Home Care Singapore Christian Home ($) 70, Jalan Tan Tock Seng, Singapore Telephone: Website: NA Service(s): VWO Nursing Home with Government Subsidy Society for the Aged Sick ($) 130, Hougang Avenue 1, Singapore Telephone: Website: Service(s): VWO Nursing Home with Government Subsidy Society for the Physically Disabled ($,!) 2, Peng Nguan Street SPD Ability Centre, Singapore Telephone: Website: Service(s): Community Case Management Service, Day Rehabilitation Centre Social Day Care Centre, Home Therapy (Occupational Therapy, Physiotherapy) Soo s Nursing Home 45, Sixth Avenue, Singapore Telephone: Website: NA Service(s): Private Nursing Home without Government Subsidy Sree Narayana Mission Home (!) 12, Yishun Avenue 5, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre, Social Day Care Centre, VWO Nursing Home with Government Subsidy St Andrew s Cathedral Home for the Aged 341, Clementi Ave 5 #01-148, Singapore Telephone: Website: NA Service(s): Sheltered Home $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.33

104 List of Service Providers St Andrew s Community Hospital ($,!) 8, Simei Street 3, Singapore Telephone: Website: Service(s): Community Hospital, Day Rehabilitation Centre St John s Home for Elderly Persons 69, Wan Tho Avenue, Singapore Telephone: Website: Service(s): Sheltered Home St Joseph s Home ($) 921, Jurong Road, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre, Home Nursing, Hospice Inpatient Care, VWO Nursing Home with Government Subsidy St Luke s Eldercare Centre (Clementi West) 602, Clementi West Street 1 #01-25, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre, Social Day Care Centre St Luke s Eldercare Centre (Whampoa) (!) 97, Whampoa Drive #01-222, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre, Social Day Care Centre St Luke s Eldercare Centre (Yishun) (!) 740, Yishun Avenue 5 #01-490, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre, Social Day Care Centre St Luke s Hospital for the Elderly ($,!) 2, Bukit Batok Street 11, Singapore Telephone: Website: Service(s): Chronic Sick Facility, Community Hospital, Day Rehabilitation Centre, Home Medical, Home Nursing, Home Therapy (Occupational Therapy, Physiotherapy, Speech Therapy) $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.34

105 List of Service Providers St Theresa s Home ($) 49, Upper Thomson Road, Singapore Telephone: Website: Service(s): VWO Nursing Home with Government Subsidy St Vincent s Home 261 Waterloo Street #05-01, Singapore Telephone: Website: NA Service(s): Sheltered Home Sunlove (Dementia Daycare Centre) ($,!) 70 Buangkok View, Singapore Telephone: Website: Service(s): Dementia Day Care Centre Sunlove (Home Help Services) ($) 70, Buangkok View, Singapore Telephone: Website: Service(s): Home Help Sunlove (Home Medical & Nursing Services) ($) 70, Buangkok View, Singapore Telephone: Website: Service(s): Home Medical, Home Nursing Sunlove Home 70, Buangkok View, Singapore Telephone: Website: Service(s): VWO Nursing Home without Government Subsidy Sunlove - Hougang Senior Citizens Rehab Day Care Centre ($,!) 89 Hougang Avenue 4, Hougang Polyclinic, Level 3, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre, Dementia Day Care Centre $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.35

106 List of Service Providers Sunlove Neighbourhood Kampong Chai Chee 30 /31, Chai Chee Avenue #01-150, Singapore Telephone: Website: Service(s): Neighbourhood Link Sunnyville Nursing Home 10, Ama Keng Road, Singapore Telephone: Website: Service(s): Private Nursing Home without Government Subsidy Sunshine Welfare Action Mission Home ($,!) 5, Sembawang Walk, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre, Dementia Day Care Centre, Home Help, Home Medical, Home Nursing, VWO Nursing Home with Government Subsidy Surya Home 461, Lorong Buangkok Trafalgar Units, Singapore Telephone: Website: Service(s): VWO Nursing Home without Government Subsidy $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.36

107 List of Service Providers Tai Pei Old People s Home 10, Jalan Ampas, Singapore Telephone: Website: Service(s): VWO Nursing Home without Government Subsidy Tai Pei Social Service 5, 10 Buangkok View, Buangkok Green Medical Park, Level 5 & 6, Singapore Telephone: Website: NA Service(s): VWO Nursing Home without Government Subsidy Tampines Family Service Centre 470, Tampines St 44 #01-194, Singapore Telephone: Website: Service(s): Family Service Centre Tan Tock Seng Hospital Community Rehabilitation Programme ($) 17, Ang Mo Kio Avenue 9 Ang Mo Kio - Thye Hua Kwan Hospital, Singapore Telephone: Website: Service(s): Home Therapy (Occupational Therapy, Physiotherapy and Speech Therapy) Tanjong Pagar Family Service Centre 18, Jalan Membina #04-01, Singapore Telephone: Website: NA Service(s): Family Service Centre Tembusu Neighbourhood Link 31A, Eunos Crescent #06-01, Singapore Telephone: Website: Service(s): Neighbourhood Link Tembusu Rehab Centre - Sathya Sai Social Service 50, Bukit Batok West Ave 3 Bukit Batok Polyclinic, Level 3, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.37

108 List of Service Providers The Ang Mo Kio Family Service Centre (Ang Mo Kio) 230, Ang Mo Kio Ave 3 # , Singapore Telephone: Website: Service(s): Family Service Centre The Ang Mo Kio Family Service Centre (Cheng San) 445, Ang Mo Kio Ave 10 # , Singapore Telephone: Website: Service(s): Family Service Centre The Ang Mo Kio Family Service Centre (Sengkang) 223D, Compassvale Walk #01-673, Singapore Telephone: Website: Service(s): Family Service Centre The Lentor Residence ($) 51, Lentor Avenue, Singapore Telephone: Website: Service(s): Private Nursing Home with and without Government Subsidy The Salvation Army Family Support Service(s) 42, Beo Crescent #01-95, Singapore Telephone: Website: Service(s): Caregiver Support Service The Salvation Army Bedok Multi-Service Centre for the Elderly ($,!) 121, Bedok North Road #01-163, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre, Social Day Care Centre The SBL Vision Family Service Centre 946, Tampines Ave 4 #01-338, Singapore Telephone: Website: NA Service(s): Family Service Centre $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.38

109 List of Service Providers Thian Leng Old Folks Home 115, Lorong G Telok Kurau, Singapore Telephone: Website: NA Service(s): VWO Nursing Home without Government Subsidy Thong Kheng Seniors Activity Centre (Queenstown) 3, Jalan Bukit Merah # , Singapore Telephone: Website: Service(s): Seniors Activity Centre Thong Kheng Seniors Activity Centre (Radin Mas) 123, Bukit Berah View #01-282, Singapore Telephone: Website: Service(s): Seniors Activity Centre Thong Teck Home for Senior Citizens ($,!) 91, Geylang East Avenue 2, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre, Dementia Day Care Centre, Home Help, Home Medical, Home Nursing, VWO Nursing Home with Government Subsidy Toa Payoh Senior Citizens Health Care Centre ($,!) 2003, Toa Payoh Lorong 8 Level 3 Toa Payoh Polyclinic, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre, Dementia Day Care Centre, Home Medical, Home Nursing, Home Therapy (Occupational Therapy, Physiotherapy) TOUCH Caregivers Centre 173, Lorong 1 Toa Payoh # , Singapore Telephone: Website: Service(s): Caregiver Support Service TOUCH Home Care ($) 173, Lorong 1 Toa Payoh # , Singapore Telephone: Website: Service(s): Home Help, Home Medical, Home Nursing, Home Therapy (Occupational Therapy, Physiotherapy) $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.39

110 List of Service Providers TOUCH Seniors Activity Centre 61, Geylang Bahru # , Singapore Telephone: Website: Service(s): Seniors Activity Centre TRANS Centre (Bedok) 411, Bedok North Ave 2 #01-106, Singapore Telephone: Website: Service(s): Family Service Centre TRANS Centre (Bukit Timah) 1, Toh Yi Drive #01-143, Singapore Telephone: Website: Service(s): Family Service Centre $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.40

111 List of Service Providers United Medicare Centre (Private) ($,!) 170, Toa Payoh Lorong 6, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre, Dementia Day Care Centre, Social Day Care Centre, Home Nursing, Private Nursing Home with and without Government Subsidy Villa Francis Home for the Aged ($) 9, Mandai Estate, Singapore Telephone: Website: Service(s): VWO Nursing Home with Government Subsidy Wan Qing Lodge ($,!) 236, Jurong East St 21 #01-346, Singapore Telephone: Website: Service(s): Day Rehabilitation Centre Whispering Hearts Family Service Centre 646, Jurong West St 61 #01-142, Singapore Telephone: Website: Service(s): Family Service Centre Windsor Convalescent Home 369, Pasir Panjang Road, Singapore Telephone: Website: NA Service(s): Private Nursing Home without Government Subsidy Windsor Nursing Home 2, Jalan Ulu Siglap, Singapore Telephone: Website: NA Service(s): Private Nursing Home without Government Subsidy Yong-En Care Centre ($) 335A, Smith Street #03-57, Singapore Telephone: Website: Service(s): Dementia Day Care Centre $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.41

112 List of Service Providers Young Women s Christian Association Adult Day Care Centre ($,!) 254, Outram Road, Singapore Telephone: Website: Service(s): Social Day Care Centre Yuhua Neighbourhood Link 318A, Jurong East Avenue 1 #02-308, Singapore Telephone: Website: NA Service(s): Neighbourhood Link Zion Home for the Aged 419, Bedok North Street 1 #01-200, Singapore Telephone: Website: NA Service(s): Sheltered Home $ = Means Testing Available! = Transport Provided If provider is offering more than one type of service, the availability of means testing and transport may be applicable to specific service(s) only. F.42

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114 Glossary Befrienders are volunteers who provide regular emotional support to vulnerable seniors, who are 60 years and above, have limited or no family support and at risk of social isolation due to physical, health, psycho-emotional or sociological reasons. Chronic Sick Facilities are specialized nursing homes that provide care to the older persons with complex medical conditions that require a greater level of care and supervision. Community Case Management Services are provided by professional case managers who assess the needs of the older persons, provide support to caregivers and coordinate an array of services to meet the needs of the older persons and their families. Community Hospitals are intermediate care facilities between the acute hospital and community-based healthcare facilities, providing continuation of care during the period of recovery from a health-related problem. Patients who require such care are usually those with stroke, lower limb amputations or hip fractures. Counseling Services help the older persons and their families resolve personal and family challenges. Day Care Centres provide supportive care to seniors who need supervision in a supportive environment when their family members are at work or require respite from caring. They also provide programmes which help the elderly maximize their physical functions and offer opportunities for them to socialize and engage in meaningful activities so that they can lead physically, socially and mentally active lives. Day Rehabilitation Centres provide centre-based rehabilitation services during the day, such as physiotherapy and occupational therapy, and cater to the older persons who suffer from medical conditions (such as stroke, fractures and lower limb amputations) that impair their functional status. The centres aim to restore, improve and / or prevent any deterioration of functional abilities of the older persons through exercise and training programmes. Dementia Day Care Centres provide day care programmes for the older persons who suffer from dementia. The centres teach and train these older persons and their caregivers, so that the person with dementia can care for himself as much as possible. Eldershield is a severe disability insurance scheme, designed to provide Singaporeans with basic financial protection against expenses required in the event of severe disabilities. Home Care Suppliers either sell or rent equipment for the care of the older persons at home, such as wheelchairs, walking aids, hospital beds, safety railings etc. Home Help Services provide a range of services to assist the older persons living in their own homes. These include meal delivery, housekeeping, transport and escort service to hospitals / clinics, personal hygiene and laundry services. G.01

115 Glossary Home Medical Services provide medical care to the homebound older persons through home visits at their own homes. Medical care includes comprehensive assessments, development of management problems, both acute and chronic, as well as referrals for specialist treatment where appropriate. Home Nursing Services provide nursing care for homebound or bedridden older persons who require nursing procedures. The home nurse will visit the patient at home to provide nursing care, such as wound dressing, injections, change of feeding tubes and urinary catheters, checking of blood pressure and blood sugar levels. Home Therapy provides home-based rehabilitative services (physiotherapy, occupational therapy or speech therapy) to clients who have rehabilitation potential but may have difficulty gaining access to centre-based services due to mobility limitations. Hospice Service is a specialized form of care designed to provide palliative care, physical and emotional comfort to patients and their families when a terminal illness no longer responds to treatment. Types of services available include home care, day care and inpatient care. Integrated Care Services is the centralised agency responsible for the handling of referrals to intermediate and long-term care facilities such as Nursing Homes and Chronic Sick Facilities. It also helps to integrate services to ensure a seamless flow of care from the hospitals to Community Hospitals, Day Rehabilitation Centres and / or Nursing Homes. Interim Disability Assistance Programme for the Elderly (IDAPE) is a government assistance scheme to provide financial help to needy Singapore citizens who become disabled and need some cash to cope with expenses. This is for Singapore citizens who are not eligible for ElderShield because of their age or pre-existing disabilities. Means Testing is a method to calculate the government subsidies that an older person will get if he requires some form of intermediate and long-term care services. Neighbourhood Links serve as neighbourhood focal points to engage senior residents and others in volunteer activities, promote inter-generational activities, and assist the residents in obtaining appropriate services to meet their needs. Nursing Homes provide care for persons with medical conditions requiring long-term daily nursing care. Their residents are without any caregivers to look after them at home or the caregiver is unable to provide the nursing care required. Some of these nursing homes provide long-term residential care for persons with dementia when the caregiver is unable to cope with the challenges posed by the illness. Respite Care offers the caregiver a short and temporary break from their caregiving duties. This may range from a few days to one or two weeks. Senior Activity Centres provide a support network for older residents in one-room rental HDB flats and offer a range of services including information and referral services, maintaining a register of older persons, forming mutual help groups and promoting social interactions. G.02

116 Glossary Senior Citizens Clubs organize cultural, social, recreational, sports activities, as well as talks and other ad hoc events to encourage the older persons to lead active, healthy and meaningful lives. They also help enhance family relationships and promote intergenerational interaction between the elderly and members from other age groups. Sheltered Homes are residential arrangement catered to the needs of the ambulant elderly who are without next-of-kin or for certain reasons, unable to stay with family members. These Homes, located within HDB neighbourhoods, provide home-like living arrangements as well as support services to assist and enable seniors to maintain their independence within the community. Support Groups bring caregivers together to meet and provide mutual support. Caregivers are also trained to care for the older persons at home. Training for Caregivers include practical skills such as bathing, transfers, safe use of wheelchairs etc. Sources: Ministry of Health Ministry of Community Development, Youth and Sports National Council of Social Service Integrated Care Services G.03

117 Ageing In Place. (A Service Guide for Healthy Ageing) Information in this publication is accurate at time of printing. For the latest updates, please refer to the following websites: Ministry of Health Ministry of Community Development, Youth and Sports National Council of Social Service Integrated Care Services End

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