Powerful Instrument for a Lean Organisation
|
|
- Bonnie Phillips
- 8 years ago
- Views:
Transcription
1 Powerful Instrument for a Lean Organisation
2 The Next Step to get from Ambition to Realization
3 ProcessModelCanvas Corporate organisations who re-invent themselves, as well as Start-ups, use the Process Model Canvas (PMC). It offers them a natural next step after the well known Business Model Canvas (BMC). They design with PMC de transformation from Strategy to Implementation. The Process Model Canvas is a recent innovation to translate Business Models into Execution. The instrument mobilizes leaders, managers and process experts to join forces and co-design a Lean Business Process in three simple steps : Why What Wow. The model emphasizes on the deliverables and handovers aka process messaging. Being a manager or consultant you know 80% of failure in business processes occurs during the hand-over moments; it is there you will find opportunities for significant and structural improvements. Over 80% of an organisation s activities is a peoples job. So in the first place BPM is about improving collaboration of people in the business process value chain. That s why the Process Model Canvas is also an excellent preparation for a technical system implementation. First organize the process, only then automate what is needed. Transform your Ambitions into Realization. Recent studies show when you create clarity, as a team, about the tactical organisation layer, the engagement and commitment of managers and employees will rise and stay on a high level. That s why you can t miss out on this development. Pick the fruits and make more profit! David Ruting, CEO at Comm ant Nederland B.V.
4 Welcome! David Ruting CEO Comm ant Nederland BV LinkedIn David Ruting Phone +31(0) Web-NL Powered by artwork
5 Workshop agenda 1. Why PMC 2. What is PMC 3. How / Let s do it 4. Wow / Let s evaluate
6 WHY
7 Challenges 1.Survival 2.Growth
8 Business Issues 1. Quality, Risk & Profitable Execution 2. Sustainability for all Stakeholder 3. Business Model Transformation What s the Next Step?
9 Innovations 1. Technology deployment 2. Business Connectivity 3. Supply Chain Integration it s all about Process Behavior and Communication
10 Models make it easier & fun to do Business Model Canvas 2 Value Propositions Canvas 3 Process Model Canvas 4 Management System
11 Business Model Canvas? source: Business Model Generation, Alexander Osterwalder
12 Business Model Canvas Business Processes KEY ACTIVITIES Now to the Next Step
13 WHAT
14 ProcessModelCanvas is the next step Business Process Design KEY ACTIVITIES
15 Process Model Canvas Name: Designed for: Date: WHY Value Proposition WHAT Value Delivered WOW Information received Information flow Information flow Information delivered Considerations Backlog (v1.0)
16 Process Model Canvas Name: Designed for: Date: WHY Value Proposition WHAT Value Delivered WOW 2 Information received Information flow Information flow Information delivered executing the process left to right Considerations Backlog (v1.0)
17 Process Model Canvas Name: Designed for: Date: WHY Value Proposition WHAT Value Delivered WOW 3 Information received Information flow Information flow Information delivered Designing the process right to left Considerations Backlog (v1.0)
18 Process Model Canvas Name: Designed for: Date: WHY Value Proposition Receive customer and car WHAT Repair car Deliver repaired car Value Delivered WOW Information received Information flow Information flow Information delivered Considerations Backlog (v1.0)
19 From design to process clarity
20 The message to Organize collaboration
21 Control Aspects WHO TOOLS WATCH OUT CHECK GREAT Job Titles & Employees Systems and Applications Risk & Controls Standards & Requirements Performance Indicators to have clear agreement, linked to roles in Process & Output to produce, submit, receive and retrieve input/output to reduce risk and impact, increase recoverability to comply with Internal/External Law, Policies and Standards to measure, report, predict process, output, stakeholders i.e. Procurement Process owner Head Purchasing Jim Smith i.e. ERP module Material- Management i.e. Supplier goes default, Scenario s for continuity i.e. ISO 9001:2015 manage vendor quality i.e. lead time to deliver ordered goods
22 Process Model Canvas Comm ant Integrated Management System 1 2 3
23 Process Model Canvas Comm ant
24 Message Specification Comm ant This is what we agreed! In- Output Content Roles IT Systems KPI Risk Control Standards Documents
25 HOW
26 1. Begin with the End in Mind! 2. Draft the essential - customer journey - information flow - process chain - considerations
27 Maintenance process for your car
28 Process Model Canvas Name: Designed for: Date: WHY Value Proposition WHAT Value Delivered WOW 3 Information received Information flow Information flow Information delivered What gives WOW experiences to your client 2. What are the deliverables & messages you exchange 3. What are the names of processes needed to deliver, move the deliverables to the proper column 4. What are the considerations, why, who, i/o specs Considerations Backlog (v1.0)
29 Message Specification
30 A closer look
31 A closer look
32 NOW
33 The Big Picture BMC PMC Strategic Tactical Comm ant Management System Operational Commant 2015
34 ProcessModelCanvas Evaluation 1. Feel the need 2. See the purpose 3. Know the drill 4. Use your skill
35 Evaluation Forms Paper form / Digital form Let s learn Get special offers Stay informed Win a full in-house training
36 Comm ant delivers process solutions Background professionals in Organisational Development, Process Management, Risk, SHEQ, B- HR/IT alignment since 1998, method and software tools Mission providing clarity in the business - connect the people and business processes, teamwork - top quality in process and results, for all stakeholders Methods - integrated process management & - quality management TQM, PDCA, Lean, 6sigma Software tools - web based server software (24x7 any-place) - cloud solution and pro edition for on-site servers Implementation support - rapid take-off with an up-and-running system - developers and users learning really fast - guidance at start-up, training on the job, support
37 Thank you! David Ruting CEO Comm ant Nederland BV LinkedIn David Ruting Phone +31(0) Web-NL Powered by artwork
Criticism of Implementation of ITSM & ISO20000 in IT Banking Industry. Presented by: Agus Sutiawan, MIT, CISA, CISM, ITIL, BSMR3
Criticism of Implementation of ITSM & ISO20000 in IT Banking Industry Presented by: Agus Sutiawan, MIT, CISA, CISM, ITIL, BSMR3 Outline What is IT Service Management What is ISO 20000 Step by step implementation
More informationProgram Management: Opportunity or CLM?
Program Management: Opportunity or CLM? Agenda It s a game do you know the rules? So who wants to be a Program Manager? Definitions Check list for what it REALLY takes Questions 2 It s a game do you know
More informationGlobal Process Innovation Value Proposition
Global Process Innovation Value Proposition 1 Global Process Innovation will help your organization implement sustainable Business Process Management that delivers strategic value. With active support
More informationSpecialist Cloud Services Lot 4 Cloud EDRM Consultancy Services
Specialist Cloud Services Lot 4 Cloud EDRM Consultancy Services Page 1 1 Contents 1 Contents... 2 2 Transcend360 Introduction... 3 3 Service overview... 4 3.1 Service introduction... 4 3.2 Service description...
More informationProcess-Based Business Transformation. Todd Lohr, Practice Director
Process-Based Business Transformation Todd Lohr, Practice Director Process-Based Business Transformation Business Process Management Process-Based Business Transformation Service Oriented Architecture
More informationGetting things done with Strategy Execution
Getting things done with Strategy Execution by Paul Docherty White Paper Introduction This whitepaper examines the emerging discipline of Strategy Execution, understanding the need for it, covering all
More informationTotal Quality Management (TQM) presented by Dr. Eng. Abed Schokry
Department of Industrial Engineering Total Quality Management (TQM) presented by Dr. Eng. Abed Schokry Policy, strategy and goal deployment Chapter 4 ١ Chapter 4: Learning Outcomes After successful studying
More informationSpecialist Cloud Services Lot 4 Cloud Printing and Imaging Consultancy Services
Specialist Cloud Services Lot 4 Cloud Printing and Imaging Consultancy Services Page 1 1 Contents 1 Contents... 2 2 Transcend360 Introduction... 3 3 Service overview... 4 3.1 Service introduction... 4
More informationHow IT Can Help Companies Make Better, Faster Decisions
How IT Can Help Companies Make Better, Faster Decisions How It Can Help Companies Make Better Faster Decisions Of the many different groups that make up a business organization sales, finance, human resources
More informationHow to bridge the gap between business, IT and networks
ericsson White paper Uen 284 23-3272 October 2015 How to bridge the gap between business, IT and networks APPLYING ENTERPRISE ARCHITECTURE PRINCIPLES TO ICT TRANSFORMATION A digital telco approach can
More informationStrategic Planning. Key Initiative Overview
David Aron Research Vice President This overview provides a high-level description of the Strategic Planning Key Initiative. IT leaders can use it to create strategies that help the business win, and change
More informationCorporate Performance Management. Framework, Approach and Challenges Observed
Corporate Performance Framework, Approach and Challenges Observed 16 June 2009 Performance Improvement Agenda Page 1 CPM defined for performance leadership 1 2 CPM framework 6 3 CPM Practical implementation
More informationRegulated Documents. A concept solution for SharePoint that enables FDA 21CFR part 11 compliance when working with digital documents
Regulated Documents A concept solution for SharePoint that enables FDA 21CFR part 11 compliance when working with digital documents Contents Life science industry challenges Regulated Documents our service
More informationIn an ERP implementation how the entire organization works changes forever
Whether you re upgrading from a legacy based system or automating from scratch, selecting and deploying the right ERP solution is something organizations must get right. An ERP pervades through the entire
More informationChanging attitudes to ERP How cloud is disrupting traditional approaches to ERP deployment
Changing attitudes to ERP How cloud is disrupting traditional approaches to ERP deployment Introduction Cloud is fast becoming a viable option for businesses looking to implement a new enterprise resource
More information27 th March 2015 Istanbul, Turkey. Performance Testing Best Practice
27 th March 2015 Istanbul, Turkey Performance Testing Best Practice Your Host.. Ian Molyneaux Leads the Intechnica performance team More years in IT than I care to remember Author of The Art of Application
More informationThe Art of Architecture Transformation. Copyright 2012, Oracle and/or its affiliates. All rights reserved.
The Art of Architecture Transformation Oracle Safe Harbor The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into
More informationHva vil du med Service management i din organisasjon?
Hva vil du med Service management i din organisasjon? Syscom, Oslo - 3. november 2015 Karsten Grinderslev STEPS AHEAD AGENDA Current situation The Service Management Strategy Maturity Strategy scope &
More informationProducts & Services. integration or developmental supply chain program by TWMS resources.
Products & Services Time Wise Management Systems provides training and consulting services, technical platforms and problem solving tools that are relevant and complement supply and value chain management
More informationVendor Interaction Portal a practical example for Business Process Management at BASF
Vendor Interaction Portal a practical example for Business Process Management at BASF Patrick Goett and Ralf Kahre, October 2014 1 Outline n BASF We Create Chemistry Strategy n Strategic approach of BASF
More informationService Management and ICT Monitoring and Reporting Advisory and Implementation Services
Service Management and ICT Monitoring and Reporting Advisory and Implementation Services G-Cloud Service 1 1. An overview of the G-Cloud Service Arcus can assist you with a review and advice on the effectiveness
More informationSelecting Enterprise Software
Selecting Enterprise Software Introduction The path to selecting enterprise software is riddled with potential pitfalls and the decision can make or break project success, so it s worth the time and effort
More informationImage Area. View Point. Transforming your Metrics Program with the right set of Silver Bullets. www.infosys.com
Image Area View Point Transforming your Metrics Program with the right set of Silver Bullets www.infosys.com Introduction Today s organizations are competing in a fast-paced marketplace driven by new technologies,
More informationTalousjohto muutosagenttina ja informaatiotulvan tulkkina
Juha Teljo Business Intelligence Solution Executive Talousjohto muutosagenttina ja informaatiotulvan tulkkina Business Analytics software Finance needs to improve its effectiveness in order to deliver
More informationTPMG. Education. Lean. Transformation In Healthcare. Onsite Training: Executive Champion Workshop. Establish a Culture of Continuous Improvement!
TPMG Education Lean Onsite Training: Executive Champion Workshop Transformation In Healthcare Establish a Culture of Continuous Improvement! TABLE OF CONTENTS Lean Healthcare Transformation Improving patient
More informationitsmf USA Problem Management Special Interest Group
itsmf USA Problem Management Special Interest Group Problem Management Metrics Moderator John Clipp Speaker Ted Gaughan Speaker David Ferguson Vice President PMO/SMO Director President / CEO Problem Management
More informationCustomer Experience Benchmarking
HOWTOEXPERIENCE are experts in Customer Experience Strategy and Implementation. I d highly recommend David and his team for any customer experience project. Nicola Collister, Customer Experience Director,
More informationMasterPass Authorized Vendor. Introducing Pecunda The MasterPass Modular Wallet
MasterPass Authorized Vendor Introducing Pecunda The MasterPass Modular Wallet Context With the introduction of the MasterPass wallet, MasterCard offers merchants and consumers a new, quick and secure
More informationThe Strategic Management Maturity Model TM
The Strategic Management Maturity Model TM Many Institute clients ask a similar question as they work to improve their strategic management at their organizations: where do we stand compared with other
More informationQ3 IIBA Corporate Member Forum. Will start promptly on the hour
Q3 IIBA Corporate Member Forum Will start promptly on the hour AGENDA 7:00 Welcome and Introduction 7:05 The Business Analyst Guide to Business Architecture, Damian Wilson; Business Analysis Practice Leader,
More informationPredictive Planning- REPLACE WITH IMAGE 4.25 X 3.83. Driving Strategy and Increased Trade Efficiency & Effectiveness
Predictive Planning- REPLACE WITH IMAGE 4.25 X 3.83 Driving Strategy and Increased Trade Efficiency & Effectiveness Copyright 2010 Del Monte Foods. All rights reserved. 1 Purpose Share Del Monte s journey
More informationWhat is Business Process Design and Why Should I Care?
What is Business Process Design and Why Should I Care? by Jay Cousins and Tony Stewart, RivCom Ltd Introduction No matter how hard individuals work, they cannot overcome a flawed process design, much less
More informationFebruary 8, 2010. Analysis of Consulting-Portal s 5th Annual ITSM Industry Survey
February 8, 2010 Analysis of Consulting-Portal s 5th Annual ITSM Industry Survey The Top 5 ITSM Trends for 2010 About This Survey Consulting-Portal Inc. is pleased to release the results of our fifth annual
More informationVisual Enterprise Architecture
Business Process Management & Enterprise Architecture Services and Solutions October 2012 VEA: Click About to edit Us Master title style Global Presence Service and Solution Delivery in 22 Countries and
More informationISO 9001 It s in the detail Your implementation guide
ISO 9001 It s in the detail Your implementation guide ISO 9001 - Quality Management Background ISO 9001 is the world s most popular quality management system standard and is all about keeping customers
More informationBusiness Process Management & Workflow Solutions
Business Process Management & Workflow Solutions Connecting People to Process, Data & Activities TouchstoneBPM enables organisations of all proportions, in a multitude of disciplines, the capability to
More informationProcess Management: Creating Supply Chain Value
Process Management: Creating Supply Chain Value Carol L. Marks, C.P.M., Director of Purchasing and Business Management Systems Industrial Distribution Group, Southern Division 704/398-5666; carol.l.marks@idg-corp.com
More informationCorporate Performance Management
Corporate Performance Management Proposed Review of Performance Packs Author: David O Brien and John Willshere Date: 02/05/14 1 Copyright 2014, Health and Social Care Information Centre. Contents Contents
More informationAgile Austin Dev SIG. June 2013 - Continuous Integration (CI)
Agile Austin Dev SIG June 2013 - Continuous Integration (CI) Special thanks to: Our hosts, BancVue, for their hospitality and meeting facilities. And to Agile Austin for providing lunch. * For more SIGs
More informationEnterprise Project Management Buyer s Guide
Considerations for Tools and Features Enterprise Project Buyer s Guide Heather Champoux, PMP hchampoux@uplandsoftware.com Agenda Introduction to EPM SaaS vs. On Premise SaaS Benefits SaaS Candidates SaaS
More informationContents. Evolving Trends in Core Banking Transformation (CBT) Challenges Faced in Core Banking Transformation (CBT)
Contents Preface From the Editor s Desk Evolving Trends in Core Banking Transformation (CBT) 01. Customer Expectations and Next Generation Banking 05 02. Survival Driving Core Banking Transformation (CBT)
More informationThe Sourcing Canvas: A Strategic Approach to Sourcing Decisions. By Ralph Loftin, Richard Lynch and Jack Calhoun
The Sourcing Canvas: A Strategic Approach to Sourcing Decisions By Ralph Loftin, Richard Lynch and Jack Calhoun Contents Abstract... 3 Role of Business Capabilities in Sourcing... 4 Decision Logic for
More informationWhat we do: Sustainability Materiality and Strategy
things that we do... SustainIt helps organisations like yours to be more sustainable. Working collaboratively, we use our unique combination of industry leading knowledge, technical expertise and outstanding
More informationSUPPLY CHAIN ASSURANCE FRAMEWORK: THE SUPPLY CHAIN STANDARDS TRANSLATOR
SUPPLY CHAIN ASSURANCE FRAMEWORK: THE SUPPLY CHAIN STANDARDS TRANSLATOR Michael de Crespigny, CEO Information Security Forum Session ID: GRC R02B Session Classification: General Interest KEY ISSUE Our
More informationThe Cloud as a Platform
The Cloud as a Platform A Guide for Small and Medium Business As the cloud evolves from basic online software tools to a full platform for business, it can provide ways for your business to do more, grow
More informationHoshin Kanri Workshop
Hoshin Kanri Workshop By Pete Babich Inc., 2004-2006. All rights reserved. Revision: 003, 6/15/2006 No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
More informationDESIGNED FOR QUALITY ASSURANCE
DESIGNED FOR QUALITY ASSURANCE DESIGNED FOR QUALITY ASSURANCE Executive Summary Quality can be defined as fitness for use as defined by the customer. A quality product or service contributes to customer
More informationThe CRM 49 day success programme. Learn how to take control of your business destiny with our mentored CRM skills development service.
The CRM 49 day success programme Learn how to take control of your business destiny with our mentored CRM skills development service. Peter Clements, Microsoft Certified CRM Project Manager, Trainer &
More informationPointZERO Enabling the right first time principle
PointZERO Enabling the right first time principle Antwerpen, 16 May 2013 Geert Vanhove Rik Marselis Consumerization of IT Cloud Big data Mobility bl Social 1 Major causes of both cost and time overruns
More informationIT Course of e-professional Training for ADOC in Peru
IT Course of e-professional Training for ADOC in Peru System Architecture Design in Enterprise Robert C. Wu, DBA/PsyD wu.chibin@msa.hinet.net Agenda Overview Information Technology in Enterprise Software
More informationH4 Tackling the Challenges of Implementing Emerging HR Technologies
H4 Tackling the Challenges of Implementing Emerging HR Technologies Tackling the Challenges of Implementing Emerging HR Technologies Arnab Banerjee Agenda The session will cover: moving from in-house resource
More informationOperational Excellence. Integrity management. Cost management. Profitability management. Knowledge management. Plan & Strategy EAM LIFE CYCLE
Industry specific EAM problem Asset intensive Companies, whether in the Downstream or Upstream business, are under ever increasing pressure to optimize the Life Cycle Performance of their asset base in
More informationContract Management Software
White Paper Contract Management Software Buyers Tips, hints and invaluable guidance An invaluable guide for buyers of Contract Management Software. Covering the entire procurement cycle, this guide highlights
More informationSoftware Center Fast Customer Feedback In Large- Scale SE
Software Center Fast Customer Feedback In Large- Scale SE Kick- off Workshop, August 20th, 2015, Gothenburg The HYPEX Model Business strategy and goals Strategic product goal generate Feature backlog Feature:
More informationImpact of Serialization on Supply Chain
Impact of Serialization on Supply Chain Agenda Introduction What is serialization? Why required? Key developments international legislation and regulation Break Impact of serialization in supply chain
More informationHow To Integrate A Ccm With Sequence Kinetics
Extending Dynamics CRM with BPM processes using PNMsoft s Sequence Kinetics TM Sequence Kinetics BPM Suite for Dynamics CRM Sequence Kinetics for Microsoft Dynamics CRM is a Intelligent BPMS (Business
More informationProductivity Improvement through Integrated Business Planning (IBP) Rafiqul Islam, Senior Director, Global Bioanalytical Services
Productivity Improvement through Integrated Business Planning (IBP) Rafiqul Islam, Senior Director, Global Bioanalytical Services Outline Background: Today s bioanalytical lab Introduction of Integrated
More informationInsight Zone. The Cloud. Executive Interview
Insight Zone The Cloud Executive Interview Platform for Document Management, Digital Asset Management, and Case Management Applications www.nuxeo.com The Cloud Executive Interview Welcome to ZONE SE7EN
More informationSECTION 2 PROGRAMMING & DEVELOPMENT
Page 1 SECTION 2 PROGRAMMING & DEVELOPMENT DEVELOPMENT METHODOLOGY THE WATERFALL APPROACH The Waterfall model of software development is a top-down, sequential approach to the design, development, testing
More informationBusiness Process Optimization w/ Innovative Results
Business Process Optimization w/ Innovative Results Sam DiSalvatore Introduction The principle of continuous process improvement is based on the belief that even excellent products and services can be
More informationUltra-rapid Prototype Delivery
Ultra-rapid Prototype Delivery OVERVIEW At Matter we believe that prototypes provide the foundations for project success. Our Ultra Rapid Prototyping service is designed to deliver a working prototype
More informationIntroduction to Business Process Management
Introduction to Business Process Management Improving business processes is on top of the agenda for chief and senior executives. This requires a solid understanding of current and future business processes
More informationQAD ENTERPRISE APPLICATIONS
IS BUILT FOR MANUFACTURERS, BUILT FOR YOU Effective manufacturers depend on their enterprise resource planning (ERP) solution to streamline business operations and to scale and adapt as their business
More informationAn ROI Consul Whitepaper. Software Development Outsourcing 23/11/2014. ROI Consul. Authored by: Kamran Javid
An ROI Consul Whitepaper Software Development Outsourcing 23/11/2014 ROI Consul Authored by: Kamran Javid Contents Introduction... 3 Outsourcing Benefits... 3 Outsourcing Facilitators... 4 About ROI Consul...
More informationPrioritisation of knowledge required for ERP implementations: client and implementation partner perspective
Prioritisation of knowledge required for ERP implementations: client and implementation partner perspective By Uchitha Jayawickrama, Shaofeng Liu and Melanie Hudson Smith Overview This article identifies
More informationAPICS Certified in Production and Inventory Management [CPIM] Exam Content Manual. Preview
APICS Certified in Production and Inventory Management [CPIM] Exam Content Manual Preview 2013 APICS CPIM Overview of Exam Content Manual Basics of Supply Chain Management January 1, 2013 through December
More informationSAP PPM as the standard for Portfolio and Project Management at NRB.
SAP PPM as the standard for Portfolio and Project Management at NRB. Wim Hertenweg Luc Marin David Seifert SAPience.be User Day 15 1 Agenda Introduction NRB & Expertum Introduction PPM PPM Proof of concept
More informationDot Net Solutions Limited
Dot Net Solutions Limited CLOUD READINESS ASSESSMENT SERVICE DESCRIPTION DOCUMENT HISTORY Version No. Date Summary Author 1.0 Final Dan Scarfe 1.1 28/01/2015 Amended Sean Morris CONTENTS INTRODUCTION 2
More informationReduce risk. Reduce cost. Raise performance.
Reduce risk. Reduce cost. Raise performance. Services for professional procurement. Be better informed, make better decisions. Achilles procurement toolkit Support for sourcing and supplier management
More informationLEAN SUPPLY CHAIN MANAGEMENT TOPICS IN. Marc J. Schniederjans. Dara G. Schniederjans. Ashlyn M. Schniederjans. :.,.' If I.
TOPICS IN LEAN SUPPLY CHAIN MANAGEMENT Marc J. Schniederjans University of Nebraska-Lincoln, USA Dara G. Schniederjans Texas Tech University, USA Ashlyn M. Schniederjans Harvard University, USA :.,.' If
More informationTOGAF. TOGAF & Major IT Frameworks, Architecting the Family. by Danny Greefhorst, MSc., Director of ArchiXL. IT Governance and Strategy
TOGAF TOGAF & Major IT Frameworks, Architecting the Family by Danny Greefhorst, MSc., Director of ArchiXL TOGAF is a registered trademark of The Open Group. Copyright 2013 ITpreneurs. All rights reserved.
More informationVirtualization. Key Initiative Overview
Philip Dawson Research Vice President Virtualization brings flexibility, agility and increased capabilities to enterprise users. IT leaders can use this overview to assess their virtualization needs and
More informationSage 300 Manufacturing
Satisfy all your manufacturing requirements, fully accommodate your business processes and efficiently manage your operations with. Enable an efficient manufacturing operation flow covering material purchase,
More informationDigital Support for Agents Briefing Note
Digital Support for Agents Briefing Note Key messages In line with the Government s Digital by Default agenda HMRC is looking at how it can provide greater choice and more flexible services to agents (and
More informationCloud Computing. Key Initiative Overview
David W. Cearley Research Vice President and Gartner Fellow This overview provides a high-level description of the Cloud Computing Key Initiative. IT leaders can use this guide to understand what they
More informationERP IMPLEMENTATION BOOT CAMP
ERP IMPLEMENTATION BOOT CAMP The Manufacturing ERP Experience Sponsored by MetalForming Magazine April 8-9, 2014 Eric Kimberling Managing Partner and Founder Panorama Consulting Solutions www.panorama-consulting.com
More information2007 Customer Excellence Conference Class List
2007 Customer Excellence Conference Class List Learning Lab - Please stop by the OSI Learning Lab to see the current OSAS and TRAVERSE products. The lab will be staffed with OSI employees to discuss and
More informationDirector of Asset Management and Repairs
Job details Job title: Director of Asset Management Responsible to: Executive Director of Property Responsible for: Location: Overview of the role The overall purpose of the Director of Asset Management
More informationTactical Cost Reduction
Tactical Cost Reduction G-Cloud Service 1 An overview of the G-Cloud Service Information assurance Backup/restore and disaster recovery On-boarding and Off-boarding processes/scope etc. Pricing Service
More informationDeveloping a Practical Document Management Strategy
Developing a Practical Document Management Strategy Presented by: Sean O Donovan VP, Marketing David Geddes Manager, Sales Support Agenda 1. Defining Document Management (DM ) 2. Why do I Need a Strategy?
More informationPurchasing Success for the Service Sector: Using Lean & Six Sigma.
Purchasing Success for the Service Sector: Using Lean & Six Sigma. Gurpreet Singh Khurana, MBA, C.P.M., Lean Six Sigma Green Belt Process Improvement Director, AmeriHealth Mercy Family of Companies gurpreet.khurana@amerihealthmercy.com
More informationTechnology Supporting Performance and Quality Leadership
Technology Supporting Performance and Quality Leadership Prepared for: PMIWDC and FAA Program Office Presented by: John Mullins - Director Strategy and People mullins.john@serco-na.com 703-234-6459 Chuck
More informationImplement Business Process Management to realize Cost Savings and High Return on Investments
Implement Business Process Management to realize Cost Savings and High Return on Investments Business Process Management (BPM) was unheard of just a few years ago, but it has burst onto the global scene
More informationBRIDGE. the gaps between IT, cloud service providers, and the business. IT service management for the cloud. Business white paper
BRIDGE the gaps between IT, cloud service providers, and the business. IT service management for the cloud Business white paper Executive summary Today, with more and more cloud services materializing,
More informationThe End of a Cost Centre - Transform Enterprise Printing into Competitive Advantage
The End of a Cost Centre - Transform Enterprise Printing into Competitive Advantage Xerox Event, Riyadh, 14 May 2012 Tobias Kleu Research Manager Imaging and Hardcopy Peripherals, Print Services & Document
More informationDesigning g and Implementing a Successful Agile Transformation. David Hicks
Designing g and Implementing a Successful Agile Transformation David Hicks Agile Business Conference London 2011 RADTAC Services Management Consultancy Training Delivery Expertise Agile Methods Software
More informationDigital Asset Manager, Digital Curator. Cultural Informatics, Cultural/ Art ICT Manager
Role title Digital Cultural Asset Manager Also known as Relevant professions Summary statement Mission Digital Asset Manager, Digital Curator Cultural Informatics, Cultural/ Art ICT Manager Deals with
More informationIEc. ERP, eprocurement, Procurement Platforms: Integrating Sustainable Purchasing. May 28, 2015
IEc ERP, eprocurement, Procurement Platforms: Integrating Sustainable Purchasing May 28, 2015 Dr. Anastasia O Rourke Special Consultant IEc & Board Chair, SPLC Today we are here to: 1. Discuss the opportunities
More informationMasterPass Authorized Vendor. The MasterPass Modular Wallet
MasterPass Authorized Vendor The MasterPass Modular Wallet Context With the introduction of the MasterPass wallet, MasterCard offers merchants and consumers a new, quick and secure checkout process. MasterPass
More informationA FUTURE IN THE CLOUD
WELCOME TO THE FUTURE OF GLOBAL SOURCING Over the past decade, our work and relationships with business and IT leaders have offered us a unique perspective on the growing influence of technology on business,
More informationGoing Paperless? Here s What You Need to Think About
Here s What You Need to Think About Why go paperless? The paperless office is as it sounds: a workplace in which you ve limited or even eliminated the use of paper. This means going digital with your documents,
More informationAn Introduction to Business Process Management: Tools and Techniques
An Introduction to Business Process Management: Tools and Techniques Presented by Arthur Hedge Copyright 2007 Castle Ventures LLC Agenda What is Business Process Management? Why it matters Design Tools
More informationInformation Governance Workshop. David Zanotta, Ph.D. Vice President, Global Data Management & Governance - PMO
Information Governance Workshop David Zanotta, Ph.D. Vice President, Global Data Management & Governance - PMO Recognition of Information Governance in Industry Research firms have begun to recognize the
More informationLot 4 Service Specification BUSINESS PROCESS MANAGEMENT (BPM) PROFESSIONAL SERVICES
Lot 4 Service Specification BUSINESS PROCESS MANAGEMENT (BPM) PROFESSIONAL SERVICES Fujitsu Services Limited, 2013 OVERVIEW OF BUSINESS PROCESS MANAGEMENT (BPM) PROFESSIONAL SERVICES Business Process Management
More informationProcess, Workflow, and Rules Why do you need to care????
Process, Workflow, and Rules Why do you need to care???? Dan Morris and Joel Brandon Authors of Relational Systems Development, McGraw Hill, 1998 Re-engineering Your Business, McGraw Hill, 1994 and Just
More informationMosaic Life Care: Health Care Reimagined Combining Traditional Health Care with a Focus on Key Life Elements
Mosaic Life Care: Health Care Reimagined Combining Traditional Health Care with a Focus on Key Life Elements Welcome to our program. Mosaic Life Care is health care, re-imagined. Our innovative life-care
More informationStatement of Direction
Microsoft Dynamics NAV Statement of Direction Product strategy and roadmap for Microsoft Dynamics NAV Date: May 2012 www.microsoft.com/dynamics/nav Page 1 CONTENTS Welcome... 3 Overview of Microsoft Dynamics
More informationwww.pwc.nl Procurement Transformation: Towards Sourcing & Procurement Excellence
www.pwc.nl Procurement Transformation: Towards Sourcing & Procurement Excellence PwC firms provide Industry-focused Assurance, Tax and Advisory services to enhance value for their clients. More than 161.000
More informationongo Job Title: Digital Marketing Officer Department: PR & Marketing Team: Digital Services Team Grade: 7
ongo Job Title: Digital Marketing Officer Department: PR & Marketing Team: Digital Services Team Grade: 7 Overall Purpose of Job Your job is to be the digital expert within our PR & Marketing team, driving
More informationAccenture Enterprise Services for Chemicals. Delivering high performance in enterprise resource planning
Accenture Enterprise Services for Chemicals Delivering high performance in enterprise resource planning An innovative, comprehensive and proven approach that helps chemical companies accelerate enterprisewide
More information